Residence life coordinator job description

• Passionate about education and international experience- we strive to give students the best experience possible as they live and study at Hult House
• An entrepreneur- we strive to be the most relevant business school in the world. Our staff members are challenged to think outside the box and find creative solutions to problems

• Motivated by ownership- we're busy, and frequently have multiple competing priorities. You'll need to be on top of all the small details and see priorities through to the finish
• Operationally focused approach to process improvement, start to end project ownership, and experience balancing multiple stakeholders
  

Responsibilities

Operations 70% of your role is spent on:

• First point of contact for Head of Residence Life and stakeholders for facility and ID system processes.

• Manage building issues, including but not limited to Room Condition Reports, maintenance requests, and common space issues
• Spearhead planning and executing with hall openings and closings, including at academic breaks in collaboration with Head of Residence Life
• Serve on an on-call rotation (weekly), assisting with escalated situations and instructing Resident Assistant staff as needed

Community Development : 3 0 % of your role is spent on:

• Provide supervision to 7-10 student employees, including front desk staff through bimonthly meetings and 1:1 support

• Assist with programming by organizing "surprise and delight" moments for residents
• Manage front desk staffing, creating a warm and welcoming environment for residents

Qualifications

• Bachelor's degree required
• Experience living, studying, or working abroad or experience working with international students and their particular adjustment issues
• Strong interpersonal and intercultural communication skills as well as a positive attitude
• Teamwork driven and balanced self starter
  Events management preferred, as is comfort with nontraditional work hours
• Live in animals would not be permitted unless emotional support certified

Please note that you must have the right to work in the US to be considered for this position.

About us

Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before. More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.

What we do

Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school. Ranked by the Financial Times, Economist, Forbes , and Bloomberg Businessweek , Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai, Shanghai, and New York. The school's philosophy is that business skills can only truly be learned by doing. By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Solving problems and overcoming challenges is what our students do: all year, every year. We bring together creative, open-minded people from all over the world to find solutions to the world's most pressing issues by doing business, not just studying it. So they graduate with the skills and the mindset to be ready for anything.

And now we're looking for talented workforce that think the same way.

We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging. At Hult, we believe that it's through our diversity that we find our strength.

Mission statement

We strive to be the most relevant business school in the world. By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

Equal opportunities at Hult

Hult is dedicated to actively creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We are committed to providing opportunity regardless of gender, religion, race, color, sexual identity, disability, ethnicity, age, and all the individual identities that make us unique. If you require any accommodation to assist you in the interview process, please submit this with your inquiry.

Hult offers competitive salaries and benefits in a global, empathetic, and highly multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we'd love to hear from you.

Legal

Hult International Business School is a 501©(3) non-profit educational organization registered in the Commonwealth of Massachusetts, accredited by the New England Association of Schools and Colleges (NEASC) to award U.S. degrees. Students are awarded a joint U.S. and U.K. degree on successful completion of the program. The U.K. degree is awarded by the Ashridge (Bonar Law Memorial) Trust, known as Ashridge, with which Hult has a strategic alliance.

Responsibilities

* A known champion for creating a culture that is resident directed, focused on identifying and highlighting resident strengths, creating an environment that restores one's purpose and allows opportunities for being well-known and belonging in the community.
* Lead and track the Resident Welcome Home Program as well as assuming partial responsibility for resident satisfaction within the first 90 days. Capture and input resident profiles and demographics.
* Find creative ways to keep residents connected to one another, to the internal community, to their hobbies, interests and the outside community as well.
* Incorporates elements of spontaneity, simple pleasures and looks for continuous opportunities to delight and surprise residents.
* Assume responsibility to educate other associates on creating an environment where strengths, purpose and belonging flourish and grow.
* Suggest topics and lead learning circles focused on the resident's experience.
* Involves residents in all resident experience decisions and asks residents for solutions to any issues the community encounters.
* Supports residents and guests with questions, concerns and emergencies; may be the first point of contact for emergency responders and/or regulatory agencies.
* Supports community operations to ensure the highest levels of resident experience and satisfaction.
* Encourages and promotes resident volunteerism, both internally and externally.
* Adheres to monthly budget and continually looks for ways to enhance the resident experience in terms of the quality of programs paid vendors deliver.
* Plan and implement special seasonal events to celebrate resident birthdays, anniversaries, and holidays.
* Keeps Activity Room organized and welcoming.
* Assist in arranging and at times render transportation for the residents.
* Lead exercise sessions and coordinate with professional instructors to teach fitness classes (i.e., Tai Chi or Yoga) - based on budget and/or resident interest.
* Recruit and coordinate resident and public volunteers to successfully enhance daily activities and events - focusing on volunteers' interests and passions.
* Participate in regional conference calls and companywide trainings.
* Build relationships and market program successes on a weekly basis with local community contacts. Network to establish opportunities for residents to volunteer and give back to the local community.
* Promote activities, events, and community within the media by working with Support Center Communications and Resident Experience (PR opportunities, Facebook, Yammer, etc.).
* Other duties as assigned.

Qualifications

* High School Diploma or equivalent
* Experience coordinating, planning and executing group activities and events.
* Must possess a good driving record, valid drivers' license and may require a current CDL License or be able to obtain a CDL within 60 days of employment to safely operate the Community bus for activity and program related outings.
* Strong team player!
* 40 hour/work week with flexibility to shift hours or work additional hours if budgeted and approved.
* Thorough knowledge of Outlook, Word, Excel, and PowerPoint.

In the role of Engage Life Coordinator, you are empowered to work side by side with resident's discovering their strengths and talents to provide a purpose for each new day.

Facilitating connections so people become well-known and belong to the community is an integral component of every task. Reporting to the community GM, this role will plan and execute activities that meet the interests of the residents. There is an emphasis on spontaneous interactions and pop up opportunities that add delight and surprise to the resident's day.

Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

It's Easy to Apply Online

Select the "Apply Now" button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select "Submit" when done - you'll receive a confirmation email shortly thereafter. Keep your login and password handy as you'll need it throughout the hiring process.

Application Review

Every application is given due consideration. If your experience and skills are aligned with the job requirements, we'll contact you to schedule an interview.

Interviews & Assessments

Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.

Offer Letter

If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you'll sign electronically, return to us and can download for your records.

Post-Offer Hiring Process

You'll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions - proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.

Check-ins from your future team

As turnaround times vary for screening results, we'll provide any needed updates and let you know what to expect for your first day on the job.

First day and onboarding

Congratulations - we're excited to have you join our team! Onboarding varies by position, but on your first day at Atria you'll typically meet coworkers, take a workplace tour and begin any required training.

Apply Now

Job Details

Employment type: Full-Time

Job Category: Senior Education/Recreation

Location: High Point NC, 27265

Community: Stratford

Founded by the Sisters of Charity of New York, the College of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts college. The College combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study.

At Mount Saint Vincent, a student's education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other.

Through its School of Professional and Continuing Studies, the College extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students.
Job Description

The Residence Life Coordinator rates from a customer service orientation that incorporates student development theory, institutional/organizational priorities, and an excellent professional sense of the needs of an educational living and learning environment. Leading the Office of Housing & Residence Life's comprehensive housing operation, the Coordinator is responsible for managing the day-to-day housing procedures and the Housing Selection processes, serves as the Hall Director for a residential community of approximately 300 - 400 students, and is a member of the on-call duty rotation.

Reporting to the Director for Housing & Residence Life, the Residence Life Coordinator is an integral member of the housing staff and will work collaboratively to create a positive learning environment within the residence halls consistent with the mission of the college.

The Residence Life Coordinator is a 12-month, full-time, live-in position with a competitive salary and benefits, including unfurnished on-campus living, meal plan and on-campus parking requiring evening and weekend work.

Responsibilities
Housing Operations:

Assists with the Office of Housing & Residence Life's comprehensive housing operations through management of online housing record system (Banner), new student housing assignment process, annual room selection process, room change process, check-in and check-out process, and housing occupancy reports;

Coordinates the Residence Hall Opening and Closing procedures at the start and end of each semester and vacation period

Manages the damage assessment and billing processes including room inspections, Room Condition Reports (RCRs), community billing, community area inspections, damage summary reports, etc.;

Maintains the Office of Housing & Residence Life door code & key inventory system, including lock-out procedures, lost keys, lock changes, etc.;

Liaises with the Office of Facilities and the Office of Campus Safety and Security to maintain the College's residential facilities and address students' needs and concerns;

Explains, interprets and enforces housing policies and procedures to students, parents, faculty and staff;

Assists with departmental projects and initiatives as assigned by the Director of Housing and Residence Life

Emergency Response & Community Relations:

Serves on the on-duty rotation as the primary contact for on-campus emergencies or crises, including evenings, weekends, break periods and holidays;

Upholds and enforces all Housing & Residence Life and College policies, by responding in a timely manner for situations related to the safety, security and well-being of students;

Intervenes, guides and advises residents through interpersonal conflict, behavioral, emotional, health and safety issues, and serves as contact and/or mediator for roommate conflicts;

Adjudicates student conduct matters by investigating low-level incidents, meeting with students and assigning sanctions.

Student Staff Supervision:

Supervises, trains and evaluates 5-10 Resident Assistants (RAs).

Participates in August and January trainings, retreats, and in-service training sessions;

Tracks all building programs and activities planned by the RAs;

Establishes office hours in the Office for availability to residents and staff;

Facilitates a weekly staff meeting for RAs.

Requirements

Bachelor's degree required, master's degree in higher education, student affairs, counseling, or related field preferred

1 - 3 years of full-time previous Housing & Residence Life/Student Affairs experience strongly preferred

Strong written, verbal, and interpersonal skills are required to effectively communicate with all staff, students, faculty, and visitors

Desire to work collaboratively as a flexible, supportive team member

Operate from a detail-oriented work-style with strong organizational skills

Must display positive attitude, problem solving skills, and the ability to multitask, prioritize and complete projects in a timely manner while maintaining professionalism and leadership

Experience and ability to positively interact with diverse student populations and groups.

Abilities

Ability to sit at a desk and/or look at screens for extended periods of time

Ability to occasionally lift and/or move up to 10 pounds.

Ability to use Google Suite and Gmail

Ability to work on weekends

Newly hired employees are required to be fully vaccinated for COVID-19 (i.e., have received both doses of a two-dose vaccine or a single dose of a one-dose vaccine) and must provide proof of vaccination upon request by the College. Requests for potential accommodation shall be considered in accordance with applicable law if and at such time as a conditional offer of employment is extended to a candidate. Applicants should not provide any medical or genetic information with their application.

AA/EOE

College of Mount Saint Vincent is committed to provide equal opportunity, employment, and advancement opportunities to all individuals. The College of Mount Saint Vincent does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or any other characteristic protected by Federal, State, or Local Laws.

Benefits

PTO and Sick days

Medical, dental, vision insurance

Flexible Spending Account (FSA)

Enhanced Short Term Disability Insurance

100% employer sponsored Long Term Disability

Voluntary Life Insurance

Commuter Benefits

Contribution in a 403(b) Retirement Plan

Employee Assistance Program