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What does a residence service coordinator do?

Updated January 8, 2025
8 min read
What does a residence service coordinator do

Residence service coordinators are professionals who are responsible for performing services to residents, such as providing them with referrals and access to community resources and empowering them by locating and initiating enrichment services on and off-site. These coordinators must identify and link residents with resources such as rental assistance, transportation, health services, and employment assistance. They must work with the staff of the Property Management section so that they can identify supportive needs related to leasing violations and household housing stability. These coordinators must also assist in planning and coordinating fundraising activities that support the goals of a nonprofit organization.

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Residence service coordinator responsibilities

Here are examples of responsibilities from real residence service coordinator resumes:

  • Streamline productivity strategically managing caseloads and direct client contact conducting weekly interviews with patients and families; experience in MDS documentation.
  • Streamline productivity strategically managing caseloads and direct client contact conducting weekly interviews with patients and families; experience in MDS documentation.
  • Keep an open communication with Medicaid office and resident's family.
  • Process documents and materials relate to the Medicaid program for the purpose of disseminating information to the appropriate parties.
  • Create and monitor Facebook pages and other online communities.
  • Interview WIC participants and gather information to determine income: verify Medicaid/SNAP benefits and residency eligibility.

Residence service coordinator skills and personality traits

We calculated that 16% of Residence Service Coordinators are proficient in Social Work, Customer Service, and Resident Services. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.

We break down the percentage of Residence Service Coordinators that have these skills listed on their resume here:

  • Social Work, 16%

    Directed social work services in 40-bed long term care facility associated with Medical Center.

  • Customer Service, 12%

    Continued to bring excellent customer service to active duty military families while staffing three different community centers.

  • Resident Services, 9%

    Coordinate and monitor on-site resident service programs addressing economic and social needs of Villages at Curtis Park community for 150+ households

  • Property Management, 6%

    Work closely with property management, families and community agencies to identify and address resident problems to alleviate potential on-site emergencies.

  • Mental Health, 4%

    Collaborate with Social Services to provide resources, assist with required documentation for ongoing benefits, mental health and well- being.

  • Supportive Services, 3%

    Collaborated with government agencies, non-profit and private organizations, and educational institutions to provide comprehensive supportive services for residents.

"social work," "customer service," and "resident services" are among the most common skills that residence service coordinators use at work. You can find even more residence service coordinator responsibilities below, including:

Compassion. To carry out their duties, the most important skill for a residence service coordinator to have is compassion. Their role and responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Residence service coordinators often use compassion in their day-to-day job, as shown by this real resume: "provided and promoted excellent interpersonal skills encouraging an increase in employee and customer compassion. "

Time-management skills. Many residence service coordinator duties rely on time-management skills. "social and human service assistants often work with many clients," so a residence service coordinator will need this skill often in their role. This resume example is just one of many ways residence service coordinator responsibilities rely on time-management skills: "entered data in the payroll computing systems while updating vacation time taken. "

Communication skills. residence service coordinators are also known for communication skills, which are critical to their duties. You can see how this skill relates to residence service coordinator responsibilities, because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." A residence service coordinator resume example shows how communication skills is used in the workplace: "maintained effective communication with management, addressing resident lease violations/referrals and community issues. "

Interpersonal skills. A big part of what residence service coordinators do relies on "interpersonal skills." You can see how essential it is to residence service coordinator responsibilities because "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Here's an example of how this skill is used from a resume that represents typical residence service coordinator tasks: "received extensive interpersonal skills and conflict resolution training. "

Organizational skills. A commonly-found skill in residence service coordinator job descriptions, "organizational skills" is essential to what residence service coordinators do. Residence service coordinator responsibilities rely on this skill because "social and human service assistants must often complete lots of paperwork and work with many different clients." You can also see how residence service coordinator duties rely on organizational skills in this resume example: "facilitate and direct service coordination activities to maintain systematic performance to achieve organizational goals including case management. "

Problem-solving skills. Another skill commonly found on residence service coordinator job descriptions is "problem-solving skills." It can come up quite often in residence service coordinator duties, since "social and human service assistants help clients find solutions to their problems." Here's an example from a resume of how this skill fits into day-to-day residence service coordinator responsibilities: "worked interdepartmentally to resolve resident issues to ensure a satisfactory resolution. "

See the full list of residence service coordinator skills

Choose from 10+ customizable residence service coordinator resume templates

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Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume
Residence Service Coordinator Resume

Compare different residence service coordinators

Residence service coordinator vs. Service aide

A family service aide is an individual social worker who addresses the behavior of clients as well as utilizes crisis intervention techniques in the effort to assist with symptom management and stabilization. Family service aides are required to monitor the progress of clients and prepare reports in preparation for court cases if needed. They must participate in community outreach events to recruit volunteers and promote awareness of child abuse. Family service aides must also conduct detailed investigations into allegations of child abuse and neglect.

If we compare the average residence service coordinator annual salary with that of a service aide, we find that service aides typically earn a $9,030 lower salary than residence service coordinators make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both residence service coordinator and service aide positions are skilled in customer service, mental health, and independent living.

These skill sets are where the common ground ends though. The responsibilities of a residence service coordinator are more likely to require skills like "social work," "resident services," "property management," and "supportive services." On the other hand, a job as a service aide requires skills like "patients," "rehabilitation," "food preparation," and "patient rooms." As you can see, what employees do in each career varies considerably.

Service aides really shine in the government industry with an average salary of $35,085. Comparatively, residence service coordinators tend to make the most money in the government industry with an average salary of $40,869.service aides tend to reach lower levels of education than residence service coordinators. In fact, service aides are 9.2% less likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.

Residence service coordinator vs. Program coordinator

Program coordinators are mid-level employees who are assigned to work on a program of a specific department. They handle the communications between their department and any other department that they may need to collaborate with. They coordinate action plans and activities to ensure that the departments are aligned. They are present during the planning stage for the program so that they will be familiar with action items. They are directly involved in the implementation by liaising with the involved departments. Program coordinators should have good communication skills, interpersonal skills, and organization skills.

A career as a program coordinator brings a higher average salary when compared to the average annual salary of a residence service coordinator. In fact, program coordinators salary is $5,038 higher than the salary of residence service coordinators per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both residence service coordinators and program coordinators have skills such as "social work," "customer service," and "mental health. "

In addition to the difference in salary, there are some other key differences worth noting. For example, residence service coordinator responsibilities are more likely to require skills like "resident services," "property management," "supportive services," and "affordable housing." Meanwhile, a program coordinator has duties that require skills in areas such as "patients," "excellent organizational," "professional development," and "data collection." These differences highlight just how different the day-to-day in each role looks.

On average, program coordinators earn a higher salary than residence service coordinators. Some industries support higher salaries in each profession. Interestingly enough, program coordinators earn the most pay in the government industry with an average salary of $51,387. Whereas residence service coordinators have higher pay in the government industry, with an average salary of $40,869.program coordinators earn similar levels of education than residence service coordinators in general. They're 4.1% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

Residence service coordinator vs. Coordinator

Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.

On average scale, coordinators bring in higher salaries than residence service coordinators. In fact, they earn a $1,569 higher salary per year.Using the responsibilities included on residence service coordinators and coordinators resumes, we found that both professions have similar skill requirements, such as "customer service," "community resources," and "community events.rdquo;

The required skills of the two careers differ considerably. For example, residence service coordinators are more likely to have skills like "social work," "resident services," "property management," and "mental health." But a coordinator is more likely to have skills like "patients," "excellent organizational," "data entry," and "excellent guest."

Coordinators earn the best pay in the technology industry, where they command an average salary of $51,731. Residence service coordinators earn the highest pay from the government industry, with an average salary of $40,869.Most coordinators achieve a similar degree level compared to residence service coordinators. For example, they're 3.0% less likely to graduate with a Master's Degree, and 0.7% less likely to earn a Doctoral Degree.

Residence service coordinator vs. Outreach coordinator

An outreach coordinator is responsible for assisting community and fundraising programs, ensuring the smooth flow of events and participants' engagement. Outreach coordinators often work with humanitarian organizations or other nonprofit institutions to promote and develop citizens' welfare. They handle press releases, create marketing materials, negotiate with third-party vendors, book venues, finalize event schedules, and recruit volunteers as needed. An outreach coordinator also plans activities, monitors expenses, and requests financial support from sponsorships and donation programs.

Outreach coordinators tend to earn a higher pay than residence service coordinators by an average of $5,867 per year.According to resumes from residence service coordinators and outreach coordinators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "social work," "customer service," and "mental health. "

Even though a few skill sets overlap between residence service coordinators and outreach coordinators, there are some differences that are important to note. For one, a residence service coordinator might have more use for skills like "resident services," "property management," "supportive services," and "affordable housing." Meanwhile, some responsibilities of outreach coordinators require skills like "patients," "public speaking," "veterans," and "team work. "

Outreach coordinators enjoy the best pay in the government industry, with an average salary of $51,407. For comparison, residence service coordinators earn the highest salary in the government industry.In general, outreach coordinators hold similar degree levels compared to residence service coordinators. Outreach coordinators are 0.0% more likely to earn their Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.

Types of residence service coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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