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Resident advisor skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical resident advisor skills. We ranked the top skills for resident advisors based on the percentage of resumes they appeared on. For example, 20.2% of resident advisor resumes contained residential life as a skill. Continue reading to find out what skills a resident advisor needs to be successful in the workplace.

15 resident advisor skills for your resume and career

1. Residential Life

Here's how resident advisors use residential life:

Fostered healthy community in residential life made up of people from diverse backgrounds by organizing events to enhance individual awareness and integrity
Encourage compliance with University policy and Residential Life policy by discussing and enforcing regulations.

2. Crisis Management

Here's how resident advisors use crisis management:

Incorporated crisis management skills in monitoring well-being of 35 residents and resolving interpersonal conflicts and personal crises.
Trained in crisis management, conflict resolution, decision-making counseling, and general communication skills.

3. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how resident advisors use incident reports:

Recorded behavior observations, prepares progress and incident reports regarding assigned youth for review by supervisors, and recommends behavioral sanctions.
Promote Safety within student residence halls* Resource for the residents living on campus*monitor surveillance equipment*make rounds, incident reports and report violations

4. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how resident advisors use mental health:

Ensured youth maintained behavioral health plans by following up with respective mental health workers and administered medications as prescribed.
Maintained confidentiality with staff-related matters, including incident documentation, mental health issues and disciplinary status of residents.

5. Conflict Resolution

Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.

Here's how resident advisors use conflict resolution:

Attended workshops on peer advocacy, conflict resolution, emergency management, enforcement of university policy, diversity, and administrative duties
Build community; create programs/bulletin boards to entertain/educate; handle emergency situations; mediate conflict resolution; enforce safety rules; security

6. Role Model

A role model is a person with desirable qualities who inspires other people to emulate their example.

Here's how resident advisors use role model:

Build relationships and facilitate a positive living and learning environment by serving as a role model/resource and promoting student involvement campus-wide.
Facilitate an environment allowing students to attain academic goals while serving as a resource role modeling positive attitude and behavior.

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7. Front Desk

Here's how resident advisors use front desk:

Performed office tasks such as filing, answering phone calls, typing memos, helping visitors at front desk, etc.
Supervised the front desk, lobby and lounge areas, and computer and tutorial labs for twenty hours a week.

8. Administrative Tasks

Here's how resident advisors use administrative tasks:

Performed a variety of administrative tasks such as planning programs, writing judicial documentations and negotiating roommate contracts.
Plan and organize educational and community building programs, perform administrative tasks including judicial reports.

9. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how resident advisors use cpr:

Certified NVCPI (Nonviolent Crisis Prevention Intervention), defensive driving, peer mediation, and emergency first aid/ CPR.
Attended regular training programs with regard to self-defense skills, CPR, first aid and proper administration of medication.

10. Educational Programs

An educational program is a program primarily concerned with the provision of education, including but not limited to early childhood education, primary and secondary education, post-secondary education, special education, vocational training, career and technical education, education for adults, and any program managed by an educational agency or institution.

Here's how resident advisors use educational programs:

Created a positive community of students and coordinated bimonthly social and educational programs to enhance the student's on-campus living experience.
Contributed strategic insights in establishing educational program plans for individuals, as well as in proactively assisting with plan development.

11. Crisis Intervention

Here's how resident advisors use crisis intervention:

Facilitated and supported community relations in a residential hall and provided crisis intervention to students and staff concerning presenting issues.
Supervised over 20 females on daily basis in dormitory to include crisis intervention academic and disciplinary issues.

12. Community Building

Here's how resident advisors use community building:

Facilitated community building, safety and emergency procedures, applied campus regulation policies, fostering open and respectful relationships with residents
Developed and conducted programs on diversity, wellness, academic success, community building, and greater community involvement.

13. Emergency Situations

Here's how resident advisors use emergency situations:

Facilitated social, academic and emotional well-being of an 80-student resident hall and responded to emergency situations
Directed and supervised building custodial staff with building upkeep and maintenance; handled emergency situations.

14. Bulletin Boards

Bulletin boards are physical or digital platforms used to post public messages. Examples of messages include advertisements, items for sale, or events.

Here's how resident advisors use bulletin boards:

Created informational bulletin boards to familiarize residents with adapting to college life and opportunities for involvement.
Prepared informative bulletin boards and organized various programs for residents to participate in.

15. Community Development

Community development refers to the process where community members are being supported by agencies to identify or take collective action on issues that are important to them.

Here's how resident advisors use community development:

Supported 680 students by resolving conflicts; facilitate healthy and supportive community development; consistently confronting and documenting university policy violations.
Executed tasks related to community development, programming, general administration, maintenance, facility administration, and selection of staff.

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List of resident advisor skills to add to your resume

The most important skills for a resident advisor resume and required skills for a resident advisor to have include:

Residential Life
Crisis Management
Incident Reports
Mental Health
Conflict Resolution
Role Model
Front Desk
Administrative Tasks
CPR
Educational Programs
Crisis Intervention
Community Building
Emergency Situations
Bulletin Boards
Community Development
RAS
Social Programs

Residential Community
Event Planning
Room Checks
Conflict Mediation
Social Events
Community Services
Academic Performance
Learning Environment
Medical Appointments
Roommate Conflicts
Student Involvement
Safety Inspections
Policy Violations
Social Justice
Crisis Situations
Emotional Support
Conflict Management

Recreational Programs
Leadership
Academic Issues
Provides Supervision
Student Life
Student Housing
Educational Events
Learning Community
Interpersonal Problems
Student Residents
Policy Enforcement
Community Events
PowerPoint
Drug Abuse
Educate Residents
Room Condition Reports

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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