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Become A Resident Assistant

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Working As A Resident Assistant

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Resident Assistant Do

A Resident Assistant is focused on enhancing the quality of life in the residence hall, such as fostering community. They generally work at colleges, universities, or residential mental health facilities.

How To Become A Resident Assistant

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Resident Assistant jobs

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Resident Assistant Career Paths

Resident Assistant
Specialist Registered Nurse Nursing Director
Administrative Director
8 Yearsyrs
Counselor Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Direct Support Professional Program Coordinator Assistant Director
Associate Director
8 Yearsyrs
Office Manager Billing Specialist
Business Office Manager
8 Yearsyrs
Direct Support Professional Case Manager
Career Manager
6 Yearsyrs
Registered Nurse Staff Nurse Nurse Manager
Career Services Director
9 Yearsyrs
Case Manager Program Coordinator Assistant Director
Center Director
7 Yearsyrs
Laboratory Assistant Office Manager Marketing Manager
Communications Director
7 Yearsyrs
Office Manager Property Manager
Communications Manager
6 Yearsyrs
Counselor Case Manager Program Manager
Deputy Director
9 Yearsyrs
Laboratory Assistant Instructor Assistant Director
8 Yearsyrs
Security Officer Operations Manager Assistant Director
Director Of Admissions
7 Yearsyrs
Barista Technician Instructor
Education Director
7 Yearsyrs
Specialist Project Manager Director
Executive Director
10 Yearsyrs
Medical Assistant Office Manager Operations Manager
General Manager
7 Yearsyrs
Instructor Assistant Director
7 Yearsyrs
Case Manager Assistant Director Office Manager
Practice Manager
9 Yearsyrs
Security Officer Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Medical Assistant Technician Service Manager
Service Director
9 Yearsyrs
Instructor Program Manager Program Director
Unit Director
5 Yearsyrs
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Resident Assistant Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • German

  • Mandarin

  • Italian

  • Arabic

  • Japanese

  • Portuguese

  • Hindi

  • Russian

  • Greek

  • Korean

  • Urdu

  • Cantonese

  • Hebrew

  • Vietnamese

  • Polish

  • Hmong

  • Gujarati

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Resident Assistant

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Resident Assistant Education

Resident Assistant

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Top Skills for A Resident Assistant


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Top Resident Assistant Skills

  1. Residential Life
  2. Ensure Safety
  3. Assistants
You can check out examples of real life uses of top skills on resumes here:
  • Served as member of the Residential Life subcommittee Training and Standards to develop regulations and training schedules for Resident Assistants.
  • Monitored residential operation to enforce rules and ensure safety of first year residents.
  • Worked with a diverse team of resident assistants to plan and coordinate activities for the apartment complex.
  • Planned and delivered program & recreational activities for residents
  • Manage resident confidential information and prepare incident reports for judicial affairs.

Top Resident Assistant Employers

Resident Assistant Videos

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