Resident assistant job description

You're going to love it here. That's not just a promise to our residents; it's a promise to our employees as well. As passionate as we are about helping students succeed, we're just as passionate about creating rewarding careers for our team members. Here you'll find a hardworking, motivating culture with unlimited potential for contribution and growth. We are hiring driven students with entrepreneurial spirits looking to begin their career today!

Our people are our strength, and at American Campus, our Community Assistants are the primary facilitator in providing our prospective and current residents with a dynamic and enhanced leasing and living experience.

As a part-time Community Assistant, you'll gain valuable work experience while developing the critical professional skills top employers want to hire. This is an opportunity to have an impact in the lives of fellow students and get paid to make a difference.

As a student employee, we will work with your class schedule to maximize your professional and academic growth. You will work a structured administrative shift in the apartment leasing office which may include evenings, weekdays, weekends, and/or holidays. Here is what your typical day may look like:

Help students find their home away from home by making appointments, conducting tours, maintaining show rooms, and completing marketing follow-up processes needed to secure leases.

Provide unparalleled customer service and respect for residents while supporting all American Campus Communities policies and procedures.

Enthusiastically assist with the implementation of off-site marketing efforts on-campus, in the community, and at special events.
Assist with the preparation and administration of Turn, Move-In, and Move-Out. Work scheduled “Community Assistant On-Call” shifts, which may include, weekdays, weekends, and/or holidays. These shifts are a required part of the Community Assistant position and may take place at any point during the day, evening, and/or overnight.
We are passionate about our work and building community.
Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all. The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community. Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Your background and experience needed to excel in this role should include:
A high school diploma and diploma in progress from an accredited college or university A desire to develop your leadership, problem solving, and conflict resolution skills. The ability to act as customer relations liaison for residents, prospective residents, and parents. A desire to impact your community with marketing strategy and vision.
ACC is now hiring - Join us and see just how far your ambition can advance your career before you even graduate!

PRIMARY FUNCTION: To fill in Safe House front desk shifts when there are openings due to staff vacation, leave or illnesses. Respond to calls on the 24-Hour domestic violence hotline and text line, providing crisis counseling, support, safety planning, and options counseling with callers. Provide general assistance and support to Safe House residents and help maintain a safe, secure, and clean residential facility. Perform all job functions in a manner that is trauma-informed, culturally-competent, and consistent with DVS’s mission, values, and policies.

ESSENTIAL FUNCTIONS:

• Respond to 24-hour hotline calls, text line messages, and Lethality Assessment Program calls in a trauma-informed and professional manner, providing safety planning, support, and crisis/options counseling.
• Complete program participant intakes and exits. Perform conflict checks.
• Provide consistent emotional support to program participants. Assist participants with requests for personal items, food, transportation, and all other emergent and basic needs.
• Communicate essential information in appropriate staff logs. Maintain visitor, participant, and staff entry and exit logs. Accurately record program participant information, direct service hours, and all other required data in the client database.
• Help maintain general order and cleanliness in the office and Safe House common areas. Stock bathroom and kitchen supplies. Inspect, clean and prepare rooms for the next resident/program participant.
• Assist with donations, including sorting, distribution and storage.
• Track inventory of custodial and emergency shelter supplies.
• Inform the Maintenance Technician of any repairs or replacements needed.
• Help ensure compliance to state and local health and safety regulations regarding the daily operations of the Safe House.

Hours and number of shifts vary. The Safe House is a 24/7 operation with three shifts. Some weekend, holiday and overnight shifts are required.

Until further notice, Team Members must have proof of being fully vaccinated for COVID-19 or must request and be deemed eligible for an accommodation (i.e. vax exception) under federal law.

Community Action Partnership of Lancaster County is an equal opportunity employer and does not discriminate on the basis of race, gender, disability, ethnicity, religion, sexual orientation, national origin, age, citizenship, veteran status or genetic information.

• 8 hour shifts with minimal mandates.
• Quality of Life: New enhanced per-diem rates and shift differential.
• Advancement: Strong orientation program and career development

What you will do:

Rockwell Adult Home, part of Marjorie Doyle Rockwell Center (Cohoes) is an Assisted Living with Enhanced services facility where you can bring joy and compassionate care to the aging population with memory limitations.

Responsibilities:

• Engage with residents with memory impairment that need 24 hour oversight to live full, active lives

Patiently participate with residents and assist as necessary with activities of daily living in an environment of trust and independence.

• Provide a safe and supportive environment that serves individuals with memory impairment, but do not meet the skilled-nursing criteria of a nursing home placement.

What you will need:

• High school diploma/GED preferred
• Sincere desire to work with dementia population. Experience with dementia population preferred.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.