Resident care supervisor job description

· Must complete 3 day orientation on Assisted Living and other required topics according to EOEA’s Assisted Living Regulation 651CMR section 12.07.

· Must complete a minimum of 15 hours per year of ongoing education and training.

GENERAL PHYSICAL REQUIREMENTS:

Includes, but not limited to:

· Frequent bending

· Employee may be required to sit or stand stationary for a period of time

· Ability to lift up to 50 lbs.

· Able to tolerate walking throughout the facility on cement and carpeted floors.

· An annual physical exam and negative Mantoux test (or chest X-ray).

· Able to tolerate frequent stair climbing to freely and easily get to any of the facility levels.

ESSENTIAL FUNCTIONS:

· Reports to the Director of Resident Care and Service Coordination and shift supervisors any significant changes in mental status or physical condition of residents.

· Assists residents with Activities of Daily Living and Instrumental Activities of Daily living as specified by individual service plans.

· Documents resident care in accordance with facility and EOEA guidelines.

· Assists residents with SAMM (Self-Administered Medication Management).

· Prepares and serves custom dietary approved meals and assures that the residents are completely satisfied with the meals presented to them.

· Washes, folds and puts away the residents’ laundry towels and linens with care and accuracy.

· Performs daily general cleaning of the house, including picking up, cleaning the kitchen, bathrooms and washing the floors. Cognizant of all odors and makes sure that all odors are eliminated in a timely manner.

· Responsible for stocking all resident room and kitchen with essential supplies and notes when supplies are running low.

· Responsible for answering the telephone with the highest level of professionalism and properly relay messages and information to the house manager.

· The assigned overnight Resident Care Specialist position is an awake position and it is expected that this individual is awake at all times during their shift.

NOTE: All applicants must comply with ICL"s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

Under the general supervision of the PTW Program Director, the Care Coordination Supervisor provides Clinical oversight for PTW Care Coordination services. The Care Coordination Supervisor is responsible for assigning, monitoring new enrollments to the program, and ensuring that the clients are connected to the appropriate services. Quality Improvement functions include reviewing their teams' caseload on a bi-weekly basis and ensuring that all program documentation is complete and submitted in a timely manner. The Care Coordination Supervisor is also responsible for reviewing the quality of documentation and ensuring it meets agency and programmatic standards. Weekly supervision is expected which focuses on clinical issues as well as chart reviews. Establishes and maintains systems to ensure that Team operations meet or exceed agency and regulatory guidelines and that documentation and billing conform to all applicable targets, rules, and regulations.
PROVIDERS CLINICAL OVERSIGHT TO TEAM MEMBERS:



Oversees intake and screening activities of Care Coordinators to ensure that service recipients are appropriate for enrollment in the program. Supervises the assessment and reassessment activities of staff; ensuring that appropriate determinations and evaluations are made, that Medicaid and demographic information is accurate. Reviews new enrollments to assess whether or not appropriate service linkages are developed and maintained. Supervises the development and implementation of comprehensive Care Plans and Assessments are completed and ensures that they are maintained in a timely, accurate and complete manner. Supervises Care Coordination staff in the provision of crisis intervention services; reviews crisis management plan and revisions of Care Plans as appropriate. Assures that quality services, identified in the Care Plan are delivered in a timely manner, and that the client is satisfied with the services provided. Supervises the counseling and exit planning provided by Care Coordinators, and ensures that appropriate discharge planning is provided. Immediately reports serious incidents, allegations of abuse, (including the reporting of child abuse or neglect), or sensitive situations and completes incident reports in accordance with applicable agency and regulatory policies. Regularly provides individual and group supervision, treatment team meetings, case conferences, in-service training and other staff development activities.



DIRECT AND SUPERVISES PERSONNEL:



Responsible for performance management of staff: provides regular feedback to supervisees, both orally and in writing, invoking the disciplinary process as needed. Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed). Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA. Provides oversight in the area of administrative record keeping, billing, maintenance of office equipment.



PROVIDES QUALITY ASSURANCE OVERSIGHT:



Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to clients. Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals. Coordinates with the Quality Assurance/Corporate Compliance Department and the appropriate corporate administrative departments in preparations for audits. Develops as requested, initial plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement. Provides oversight in submission of timely, accurate and complete statistical data. Other related duties as assigned



MINIMUM QUALIFICATION:


1. Licensed by the NYS Education Department as a mental health practitioner: Social Worker, Marriage and Family Therapist, Creative Arts Therapist, or Psychologist. At least 1 year of experience in a supervisory capacity in a behavioral health clinic or care management setting;


OR


2. Master's degree in a professional mental health discipline(see above) and 3 years' experience supervising clinicians and/or case managers providing direct services to individuals with serious mental illness (SMI) and/or serious substance use disorder (SUD).

$5,000 Sign on Bonus!!

Port City Veterinary Referral Hospital is looking for an additional full-time clinical supervisor for our Emergency and Critical Care department! We are offering a sign on bonus of $3000 along with the opportunity for protocol and annual increases. As a Clinical Supervisor , you will be responsible for assisting in leading the clinical and administrative teams for the ECC department with a focus on high-quality, comprehensive, accessible, supportive, and personalized care for all clients.

· This position will ensure adequate staffing levels of support staff across designated departments to provide effective medical services and an optimal client experience. Other opportunities include:

• · Assists the Hospital Service Manager in the development of goals and operational criteria for assigned areas.
• · Assists with identifying and planning for staffing consistent with needs of client population and budgetary parameters. Assists with monitoring and approving payroll for assigned areas.
• · Understands workflow of the department.
• · Regularly evaluates patient/client and staff data to support delivery of exceptional patient and client care.
• · Advocates satisfaction of internal and external customers.
• · Provides leadership, direction, and guidance.
• · Assists with coordinating interdepartmental functioning to achieve highest level of communication and efficiency.
• · Serves as the hospital “go to” in accordance with assigned duty schedule. (Hospital policy requires a knowledgeable and responsible individual 24/7, covering all departments.)

About You:

• College or technical school education or equivalent work experience
• Experienced and anesthesia trained veterinary technician
• Demonstrate effective leadership qualities

Benefits of Working at Port City: Benefits start on first day! Compensation is based on experience and skill level. Benefits include multiple health insurance options, paid vacation time, participation on our 401(k) plan, full access to our online learning platform: VetBloom, access to the Employee Assistance Program, and pet health discounts.

$3,000 sign on bonus!

Apply today!! Thank you for reading our job posting.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

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