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Deal with People
Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
Average Length of Employment
Top Careers Before Resident
Top Careers After Resident
Hispanic or Latino10.2%
Black or African American0.8%
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University of Phoenix13.3%
University of South Carolina - Columbia6.8%
New York University6.5%
Michigan State University6.2%
Grand Valley State University5.1%
Grand Canyon University4.9%
University of Pennsylvania4.2%
University of Illinois at Chicago4.2%
Virginia Commonwealth University4.0%
Grand Rapids Community College3.5%
University of Southern California3.5%
Case Western Reserve University3.5%
University of Georgia3.4%
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|Job Title||Company||Location||Start Date||Salary|
|Redwoods Resident||Davita, Inc.||Denver, CO||Nov 08, 2016||$130,000|
|Redwoods Resident||Davita, Inc.||Malvern, PA||Aug 16, 2016||$125,000|
|Veterinary Dermatology Resident||Animal Dermatology Clinic Management Group, Inc.||Tustin, CA||Jul 03, 2016||$91,348|
|Veterinary Dermatology Resident||Animal Dermatology Clinic Management Group, Inc.||Tustin, CA||Sep 11, 2015||$91,348|
|Veterinary Resident||Animal Medical Center||New York, NY||Jan 07, 2016||$84,023|
|Veterinary Resident||The Animal Medical Center||New York, NY||Oct 09, 2016||$84,023|
|Hospital Resident||Yale University||West Haven, CT||Jul 01, 2015||$79,700|
|Resident||Partners Healthcare||Boston, MA||Jan 07, 2016||$77,316|
|Resident||Partners Healthcare||MA||Jul 01, 2015||$75,800|
|Resident||Partners Healthcare||Boston, MA||Jul 01, 2015||$75,800|
|Radiation Oncology Resident||Memorial Sloan-Kettering Cancer Center||New York, NY||Jul 01, 2015||$75,431|
|Ophthalmology Resident||Boston Medical Center Corporation||Boston, MA||Jul 02, 2015||$61,604|
|Resident||Yale-New Haven Hospital||New Haven, CT||Jun 22, 2016||$61,509|
|Gastroenterology Resident||Allegheny General Hospital||Pittsburgh, PA||Jan 07, 2016||$61,310|
|Resident||Children's Hospital Corporation||Boston, MA||Jun 20, 2016||$61,210|
|Surgical Resident||East Bay Foundation for Graduate Medical Education||San Francisco, CA||Jun 15, 2015||$61,152 -
|Surgical Resident||East Bay Foundation for Graduate Medical Education||Oakland, CA||Jun 15, 2015||$61,152 -
|Resident||University of Florida||Gainesville, FL||Jul 01, 2015||$56,756|
|Psychiatry Resident||Emory University||Atlanta, GA||Jan 07, 2016||$56,738|
|Resident||Emory University||Atlanta, GA||Jun 02, 2015||$56,738|
|Psychiatry Resident||Emory University||Decatur, GA||Jan 07, 2016||$56,738|
|Resident||Eastern Virginia Medical School||Norfolk, VA||Jan 07, 2016||$56,562|
|Orthopaedic Resident||New York Society for Relief of Reptured and Crippled||New York, NY||Apr 15, 2015||$56,533|
|Resident||Johns Hopkins University||Baltimore, MD||Jun 17, 2015||$56,510|
|Resident||Duke University Health System||Durham, NC||Jan 07, 2016||$56,508|
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