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PERSONALIZED JOBS

Become A Resident

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Working As A Resident

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $61,821

    Average Salary

What Does A Resident Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Resident

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Resident Career Paths

Resident
Medical Assistant Office Manager
Business Office Manager
8 Yearsyrs
Fellow Instructor Case Manager
Career Manager
6 Yearsyrs
Certified Nursing Assistant Licensed Practical Nurse Nurse Manager
Career Services Director
9 Yearsyrs
Fellow Research Associate Instructor
Case Manager
5 Yearsyrs
Registered Nurse Case Manager Therapist
Clinical Director
9 Yearsyrs
Licensed Practical Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Senior Technician Specialist Registered Nurse Nursing Director
Clinical Services Director
11 Yearsyrs
Case Manager Therapist
Clinical Supervisor
8 Yearsyrs
Licensed Practical Nurse Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Assistant Professor Project Manager Director
Executive Director
10 Yearsyrs
Direct Support Professional Licensed Practical Nurse Career Manager
Health Care Manager
8 Yearsyrs
Direct Support Professional Registered Nurse Occupational Health Nurse
Health Services Manager
7 Yearsyrs
Case Manager Program Manager Senior Project Manager
Project Director
8 Yearsyrs
Instructor Security Officer Direct Support Professional
Residential Manager
5 Yearsyrs
Medical Assistant Technician Operations Manager
Site Manager
7 Yearsyrs
Certified Nursing Assistant Mental Health Technician Social Worker
Social Services Manager
5 Yearsyrs
Instructor Program Coordinator Social Worker
Social Work Case Manager
6 Yearsyrs
Assistant Professor Program Director
Unit Director
5 Yearsyrs
Registered Nurse Staff Nurse
Unit Manager
6 Yearsyrs
Senior Technician Specialist Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Resident Manager 3.3 years
Service Aide 2.4 years
Support Worker 2.2 years
Resident Doctor 2.1 years
Residential Worker 2.1 years
Medical Resident 2.1 years
Resident 2.0 years
Residential Aide 2.0 years
Resident Care Aide 1.9 years
Resident Advisor 1.5 years
Resident Aide 1.5 years
Resident Assistant 1.5 years
Chief Resident 1.4 years
Chaplain Resident 1.3 years
Top Employers Before
Internship 16.4%
Cashier 11.6%
Volunteer 5.7%
Assistant 2.4%
Manager 2.4%
Teacher 2.3%
Supervisor 2.3%
Top Employers After
Fellow 8.1%
Internship 7.9%
Cashier 5.4%
Volunteer 4.6%
Physician 4.0%
Manager 3.4%
Consultant 3.0%

Resident Demographics

Gender

Female

63.8%

Male

32.5%

Unknown

3.7%
Ethnicity

White

74.7%

Asian

11.0%

Hispanic or Latino

10.2%

Unknown

3.2%

Black or African American

0.8%
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Languages Spoken

Spanish

51.3%

French

10.8%

Arabic

5.3%

Chinese

4.7%

Hindi

3.7%

German

3.7%

Portuguese

2.8%

Russian

2.6%

Mandarin

2.4%

Gujarati

1.6%

Korean

1.6%

Italian

1.4%

Swedish

1.2%

Japanese

1.2%

Cantonese

1.2%

Greek

1.0%

Urdu

1.0%

Hebrew

0.8%

Croatian

0.8%

Polish

0.8%
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Resident Education

Schools

University of Phoenix

13.3%

University of South Carolina - Columbia

6.8%

New York University

6.5%

Michigan State University

6.2%

Howard University

5.9%

Grand Valley State University

5.1%

Grand Canyon University

4.9%

Kaplan University

4.9%

Temple University

4.8%

Liberty University

4.6%

University of Pennsylvania

4.2%

University of Illinois at Chicago

4.2%

Virginia Commonwealth University

4.0%

Boston University

3.9%

Grand Rapids Community College

3.5%

Ashford University

3.5%

University of Southern California

3.5%

Case Western Reserve University

3.5%

Walden University

3.4%

University of Georgia

3.4%
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Majors

Nursing

13.8%

Business

11.3%

Medicine

10.5%

Psychology

7.6%

Criminal Justice

7.5%

Nursing Assistants

5.3%

Social Work

5.2%

Medical Assisting Services

4.8%

Health Care Administration

4.2%

Advanced Dentistry And Oral Sciences

3.8%

Biology

3.7%

Clinical Psychology

3.5%

Education

3.5%

Human Services

2.5%

Pharmacy

2.4%

Public Health

2.4%

General Studies

2.4%

Accounting

2.0%

Communication

1.9%

Physiology And Anatomy

1.9%
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Degrees

Other

29.5%

Bachelors

25.8%

Masters

15.1%

Doctorate

12.2%

Associate

9.3%

Certificate

5.0%

Diploma

2.1%

License

0.8%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Resident Salaries

Job Title Company Location Start Date Salary
Redwoods Resident Davita, Inc. Denver, CO Nov 08, 2016 $130,000
Redwoods Resident Davita, Inc. Malvern, PA Aug 16, 2016 $125,000
Veterinary Dermatology Resident Animal Dermatology Clinic Management Group, Inc. Tustin, CA Sep 11, 2015 $91,348
Veterinary Dermatology Resident Animal Dermatology Clinic Management Group, Inc. Tustin, CA Jul 03, 2016 $91,348
Veterinary Resident The Animal Medical Center New York, NY Oct 09, 2016 $84,023
Veterinary Resident Animal Medical Center New York, NY Jan 07, 2016 $84,023
Hospital Resident Yale University West Haven, CT Jul 01, 2015 $79,700
Resident Partners Healthcare Boston, MA Jan 07, 2016 $77,316
Resident Partners Healthcare MA Jul 01, 2015 $75,800
Resident Partners Healthcare Boston, MA Jul 01, 2015 $75,800
Radiation Oncology Resident Memorial Sloan-Kettering Cancer Center New York, NY Jul 01, 2015 $75,431
Clinical Resident Mayo Clinic Rochester, MN Jan 07, 2016 $61,775
Ophthalmology Resident Boston Medical Center Corporation Boston, MA Jul 02, 2015 $61,604
Resident Yale-New Haven Hospital New Haven, CT Jun 22, 2016 $61,509
Gastroenterology Resident Allegheny General Hospital Pittsburgh, PA Jan 07, 2016 $61,310
Resident Children's Hospital Corporation Boston, MA Jun 20, 2016 $61,210
Resident Emory University Atlanta, GA Jun 02, 2015 $56,738
Psychiatry Resident Emory University Atlanta, GA Jan 07, 2016 $56,738
Psychiatry Resident Emory University Decatur, GA Jan 07, 2016 $56,738
Resident Eastern Virginia Medical School Norfolk, VA Jan 07, 2016 $56,562
Orthopaedic Resident New York Society for Relief of Reptured and Crippled New York, NY Apr 15, 2015 $56,533
Resident Johns Hopkins University Baltimore, MD Jun 17, 2015 $56,510
Resident Duke University Health System Durham, NC Jan 07, 2016 $56,508

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Top Skills for A Resident

FacilityADLVitalSignsEmergencySituationsLaundryDailyLivingActivitiesGroupTherapyInternalMedicineCrisisInterventionPersonalHygieneOralSurgeryPersonalCareResidenceCustomerServiceDirectSupervisionBloodPressureTreatmentPlansCNAMentalHealthDementia

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Top Resident Skills

  1. Facility
  2. ADL
  3. Vital Signs
You can check out examples of real life uses of top skills on resumes here:
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Document behaviors on ADL sheets.
  • Conduct needs assessment, check and record vital signs, intake and output.
  • Participate in all Emergency Situations of Residents to stabilize or transfer to higher acuity facility.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.

Top Resident Employers

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