How to hire a resident manager

How to hire a resident manager, step by step

Here's a step-by-step resident manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a resident manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new resident manager
• Step 8: Go through the hiring process checklist

What does a resident manager do?

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1. Identify your hiring needs

   The resident manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A resident manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, resident managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of resident managers and their corresponding salaries.

   Type of Resident Manager	Description	Hourly rate
   Resident Manager	Property, real estate, and community association managers take care of the many aspects of residential, commercial, or industrial properties. They make sure the property is well maintained, has a nice appearance, and preserves its resale or leasing value.	$14-39
   Property Administrator	A property administrator is responsible for performing administrative and clerical duties for real estate and property companies. Property administrators coordinate with prospective clients to inform them about the property and offers tours to give a better view of the location... Show more	$12-27
   Leasing Professional	A Leasing Professional is responsible for handling and coordinating with potential tenants for rental purposes. Leasing Professionals discuss the leasing terms and agreements with the clients, conduct property inspections, and identify possible repairs and renovations... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Resident Care
   • CPR
   • Medication Administration
   • Developmental Disabilities
   • Crisis Intervention
   • Property Management
   • MDS
   • Mental Health
   • OPWDD
   • Payroll
   • Incident Reports
   • Yardi
   • Residential Facility
   • State Regulations

   Check all skills

   Responsibilities:

   • Achieve low turnover and evictions by instituting consistent move-in compliance criteria.
   • Manage resident and facility accounts, budgets, social security applications, and Medicare and Medicaid benefits.
   • Monitor and maintain patient charts including, MDS per state, federal regulations along with facility policies and procedures.
   • Maintain and review incident reports and take appropriate actions according to department policy and OPWDD regulations.
   • Experience in Onesite system software.
   • Collect and post rent into YARDI.

   More resident manager duties

3. Make a budget

   Including a salary range in the resident manager job description is a good way to get more applicants. A resident manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a resident manager in Oklahoma may be lower than in New York, and an entry-level engineer typically earns less than a senior-level resident manager. Additionally, a resident manager with lots of experience in the field may command a higher salary as a result.

   Average resident manager salary

   $50,811yearly

   $24.43 hourly rate

   ---

   Entry-level resident manager salary

   $31,000 yearly salary

   Updated January 22, 2026

   Average resident manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$71,813	$35
   2	New Jersey	$64,181	$31
   3	Pennsylvania	$63,326	$30
   4	Virginia	$62,612	$30
   5	Maryland	$60,542	$29
   6	District of Columbia	$58,443	$28
   7	Oregon	$57,689	$28
   8	Idaho	$56,077	$27
   9	Michigan	$55,782	$27
   10	Illinois	$53,551	$26
   11	California	$53,371	$26
   12	Colorado	$52,138	$25
   13	Washington	$51,007	$25
   14	Wisconsin	$49,892	$24
   15	Alaska	$49,225	$24
   16	Wyoming	$46,069	$22
   17	Florida	$45,504	$22
   18	Texas	$44,613	$21
   19	Missouri	$44,335	$21
   20	South Carolina	$41,892	$20

   Average resident manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Westinghouse Appliances Australia	$90,796	$43.65
   2	General Electric	$77,531	$37.27
   3	Morgan Stanley	$68,583	$32.97	5
   4	The New York Foundling	$55,996	$26.92	3
   5	Favorite Healthcare Staffing	$55,730	$26.79
   6	Exclusive Resorts, LLC	$54,584	$26.24
   7	Marriott International	$54,205	$26.06	29
   8	JEA Senior Living	$54,084	$26.00	2
   9	Golden Years Inc	$53,808	$25.87
   10	JBG SMITH	$53,795	$25.86
   11	Richmond Community Foundation	$53,795	$25.86
   12	C & P HOLDINGS, LLC	$53,795	$25.86
   13	Broward Children’s Center	$53,795	$25.86
   14	Fairstead	$53,751	$25.84
   15	Arc-Com	$53,723	$25.83	2
   16	LEAP Legal Software	$53,529	$25.74
   17	Anthem Memory Care	$53,485	$25.71
   18	United Cerebral Palsy Of Los Angeles, Ventura And Santa Barbara...	$53,158	$25.56
   19	Oak Hill Academy	$52,741	$25.36
   20	Riedman Corp.	$52,531	$25.26

4. Writing a resident manager job description

   A resident manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a resident manager job description:

   Resident manager job description example

   Part - Time Onsite Resident Manager (23 hrs. per week) for 36 Units

   Position Title:

   On-site Residential Manager (Bilingual/Spanish)

   Compensation:

   Pay Rate: $21 per hour

   Schedule: Monday-Friday hours to be determined with supervisor (22.85 hours per week) (with lunch and breaks as required by law) & Saturdays and Sundays by appointment

   Unit Description:

   2+ 1 bath unit.

   36 Unit Property

   Rent Credit : Receive a partial rent credit of $931.67. ( Manager's rent is $1,863.33 Full Market Value rent is $2,795).

   First month’s pro-rated rent and $500 security deposit will be due at the time of employment agreement signing.

   Position Description:

   Pan American Properties, Inc. is looking to fill a On-Site Resident Manager for a residential apartment community in Anaheim, CA!

   The On-Site Resident Manager is called upon to function in the following areas 1) establishing and promoting a community environment 2) be available to residents & assist their needs 3) perform administrative responsibilities 4) serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community.

   The ideal candidate is customer service oriented, reliable, positive, energetic, and professional, and has the ability to heavily multi-task.

   Candidates need significant experience as a previous on-site property manager with a commitment to apply their very best in a high-energy environment.

   Essential Duties/Responsibilities:

   The following essential functions are typical for this position. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices.

   · Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws

   · Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents

   · Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes

   · Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs

   · Ensure community is maintained to the best possible physical condition within the limits of the established budget

   · Review, report, and document all necessary maintenance requests

   · Ensure community appearance and repairs are noted and completed on a timely basis

   · Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner

   · Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests

   · Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions

   · Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices

   · Attend company trainings, provide input and direction, and develop action plans for community improvement

   Educational Requirements:

   · High School Diploma or higher education preferred

   Skills, Training, or Qualifications:

   · Supervisory background as an on-site property manager and/or relevant experience with consistent property management is required

   · Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, and Outlook is required

   · Experience desired in budget preparations and monthly reports preparation

   · Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws

   · Strong knowledge of maintenance operations as it relates to apartment communities

   · Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management

   · Effective administrative, organizational and time management skills

   Bilingual/Spanish

   Physical Requirements

   · Must be able to sit, stand, reach, bend, and stoop for extended periods of time.

   · Occasionally climb, bend, stoop, reach, lift and/or carry up to 10 pounds

   · Frequently operate computer equipment

   · Frequently use hands and fingers

   · Frequently speak and hear

   · Visual requirements including color, depth perception, and field vision

   · Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct

   · Ability to tolerate stressful situations

   · Ability to work under minimal to moderate supervision

   Required Background Screening/Reference Check:

   A thorough background check and drug-screening will be conducted prior to placement. (A conviction may not necessarily disqualify you from employment from Pan American Properties, Inc.)

   Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

   Job Type: Part - time

   Pay:$21 per hour

   Copy this example

   

5. Post your job

   There are a few common ways to find resident managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your resident manager job on Zippia to find and recruit resident manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit resident managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new resident manager

   Once you've decided on a perfect resident manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new resident manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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