Resident manager job description

Part - Time Onsite Resident Manager (23 hrs. per week) for 36 Units

Position Title:

On-site Residential Manager (Bilingual/Spanish)

Compensation:

Pay Rate: $21 per hour

Schedule: Monday-Friday hours to be determined with supervisor (22.85 hours per week) (with lunch and breaks as required by law) & Saturdays and Sundays by appointment

Unit Description:

2+ 1 bath unit.

36 Unit Property

Rent Credit : Receive a partial rent credit of $931.67. ( Manager's rent is $1,863.33 Full Market Value rent is $2,795).

First month’s pro-rated rent and $500 security deposit will be due at the time of employment agreement signing.

Position Description:

Pan American Properties, Inc. is looking to fill a On-Site Resident Manager for a residential apartment community in Anaheim, CA!

The On-Site Resident Manager is called upon to function in the following areas 1) establishing and promoting a community environment 2) be available to residents & assist their needs 3) perform administrative responsibilities 4) serve as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community.

The ideal candidate is customer service oriented, reliable, positive, energetic, and professional, and has the ability to heavily multi-task.

Candidates need significant experience as a previous on-site property manager with a commitment to apply their very best in a high-energy environment.

Essential Duties/Responsibilities:

The following essential functions are typical for this position. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices.

· Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws

· Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents

· Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes

· Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs

· Ensure community is maintained to the best possible physical condition within the limits of the established budget

· Review, report, and document all necessary maintenance requests

· Ensure community appearance and repairs are noted and completed on a timely basis

· Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner

· Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests

· Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions

· Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices

· Attend company trainings, provide input and direction, and develop action plans for community improvement

Educational Requirements:

· High School Diploma or higher education preferred

Skills, Training, or Qualifications:

· Supervisory background as an on-site property manager and/or relevant experience with consistent property management is required

· Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, and Outlook is required

· Experience desired in budget preparations and monthly reports preparation

· Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws

· Strong knowledge of maintenance operations as it relates to apartment communities

· Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management

· Effective administrative, organizational and time management skills

Bilingual/Spanish

Physical Requirements

· Must be able to sit, stand, reach, bend, and stoop for extended periods of time.

· Occasionally climb, bend, stoop, reach, lift and/or carry up to 10 pounds

· Frequently operate computer equipment

· Frequently use hands and fingers

· Frequently speak and hear

· Visual requirements including color, depth perception, and field vision

· Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct

· Ability to tolerate stressful situations

· Ability to work under minimal to moderate supervision

Required Background Screening/Reference Check:

A thorough background check and drug-screening will be conducted prior to placement. (A conviction may not necessarily disqualify you from employment from Pan American Properties, Inc.)

Pan American Properties, Inc. provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

Job Type: Part - time

Pay:$21 per hour

This position has the overall responsibility for the operation of a residence and supervises, all resident counselors assigned. Ensures that the quality of care provided for the Individuals conforms to the standards, philosophy, policies and procedures set by OPWDD and Opengate, Inc.
Responsibilities
• Supervise ICF Direct Support Professional/Cook assigned to the residence.
• Ensure that employees participate in the required orientation and training sessions.
• Provide on-going training and supervision for staff assigned to the residence. Participate in Internal Audit Process.
• Conduct Monthly Coaching and meetings with Direct Support Professional staff with an emphasis on Core Competencies.
• Responsible for evaluating the performance of all staff supervised.
• Complete and maintain appropriate records as required for the operation of the residential program.
• Facilitate regular interdisciplinary staff meetings and prepare IDT packet/Residential Summary.
• Ensure that, when necessary, proper authorities are informed of significant occurrences.
• Ensure that treatment plans are current, completed and documented.
• Ensure timely and adequate repairs to the residence. Order equipment and supplies as needed.
• Ensure that the IDT takes steps to foster an Individual's independence and productivity.
• Complete a weekly report for the Community Coordinator.
• Ability to become familiar with E.H.R. such as Precision Care.
• Attend meetings and training as directed.
• Provide direct care coverage, as needed, when directed to do so.
• Transport consumers using the agency vehicle as directed.
• Submit a weekly schedule to the Director of Community Services and notify the Coordinator of any changes.
• Maintain timely and appropriate communication with Individuals, staff, families, and supervisors and administrative staff.
• Ensure proper finance management of Individual's served.
• Submit purchase orders on behalf of the individuals for personal purchases and for residence needs.
• Develop Staff Action Plans and ensure a current (non-expired one) is in place at all times.
• On a daily basis document each individual's “Presence Status” for billing purposes.
• Accountable for petty cash, food purchasing, handling and storage, recreation activities and personal allowance monies.
• Ensure that assignments are posted on each shift.
• Follow federal, state and local governmental regulatory guidelines pertaining to a safe, healthy, and clean work environment, reporting health and safety concerns to the supervisor.
Qualifications
•HS/GED or Degree preferred OR 5 years experience working with ID/DD population, with 2 of those years being supervisory experience.
•Valid Driver License within Tri-State (NY, NJ, or CT) area.
•Must successfully complete OPWDD Medication Certification Course at the discretion of the Department Head, CPR, and First Aid course and SCIP-R training

Salary: $61,443.00

Opengate is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

UCP Long Island is a not for profit agency whose mission is to advance the independence, productivity and full citizenship of persons with cerebral palsy and other disabilities. We are proud of our more than 60 year history in creating opportunities and helping to fulfill the dreams of thousands of individuals and families. We remain committed to our goal of Creating Life Without Limits for People With Disabilities!
Immediate Opportunities Available:
-Residence Manager &
-Float Residence Manager
- Will supervise daily operations of residences, provide staff supervision and coordination of services to insure the health and well being of participants.

Responsibilities for the Residence Manager Position:

Train, supervise, and evaluate Assistant Residence Manager and all direct support professionals employed in the residence
Ensure staff are trained with the skills necessary to provide the appropriate care and treatment to each individual
Provide oversight for each individual's personal allowance, bank accounts and financial records
Ensure families and advocates are informed of the individual's condition and progress
Monitor medication administration to ensure accuracy and standards are being met.
Ensure implementation of goals, plans or methods as provided
Ensure overall quality of appearance of residence.
Responsible for attending program meetings
Coordinate staff meetings
Coordinate annual/interim meetings
Ensures that the program is in compliance with all regulations
Ensure health and well-being of individuals at all times, and assist individuals to live life as independently making life without limits a reality
Direct Care duties in absence of staff
Available on call via phone

AMAP, CPR & First Aide, SCIP certifications preferred
One to three years related experience and/or training
IRA experience a plus
Supervisory experience in the field of developmental disabilities

Requires a High School Diploma or equivalent. Bachelors Degree/Associates degree preferred.
Required license or certification:
Valid New York State Drivers License in good standing + 1 year licensed driving experience

Benefits we Offer:
Medical, Dental, Vision
Life Insurance Vacation, sick time, holidays 403B
Paid On the job training:
AMAP, SCIP, CPR & First Aid and Defensive Driving
Tuition Assistance

UCP Long Island is an equal opportunity employer
Job Type: Full-time