Resident manager vs general manager

The differences between resident managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a resident manager and a general manager. Additionally, a general manager has an average salary of $71,581, which is higher than the $50,811 average annual salary of a resident manager.

The top three skills for a resident manager include resident care, CPR and medication administration. The most important skills for a general manager are customer service, cleanliness, and food safety.

Resident manager vs general manager overview

	Resident Manager	General Manager
Yearly salary	$50,811	$71,581
Hourly rate	$24.43	$34.41
Growth rate	3%	6%
Number of jobs	17,468	442,690
Job satisfaction	-	4.25
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 56%
Average age	48	44
Years of experience	6	6

What does a resident manager do?

A resident manager's role focuses on maintaining and supervising residential and rental properties, even hotels. Typically an in-house employee, it is a resident manager's responsibility to oversee all maintenance operations to ensure that the property is at optimal condition, assess staff's performance, prepare and manage budgets, and produce progress reports for the company or property owner. They mostly respond to inquiries from guests or tenants, even processing payments when necessary. Moreover, a resident manager may address issues and concerns, providing corrective measures while adhering to the policies and standards.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Resident manager vs general manager salary

Resident managers and general managers have different pay scales, as shown below.

	Resident Manager	General Manager
Average salary	$50,811	$71,581
Salary range	Between $31,000 And $82,000	Between $40,000 And $126,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	Hawaii
Best paying company	Westinghouse Appliances Australia	NVIDIA
Best paying industry	Internet	Manufacturing

Differences between resident manager and general manager education

There are a few differences between a resident manager and a general manager in terms of educational background:

	Resident Manager	General Manager
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	University of Southern California	University of Pennsylvania

Resident manager vs general manager demographics

Here are the differences between resident managers' and general managers' demographics:

	Resident Manager	General Manager
Average age	48	44
Gender ratio	Male, 39.6% Female, 60.4%	Male, 70.7% Female, 29.3%
Race ratio	Black or African American, 8.4% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 5.2% White, 64.4% American Indian and Alaska Native, 0.6%	Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	12%	10%

Differences between resident manager and general manager duties and responsibilities

Resident manager example responsibilities.

Achieve low turnover and evictions by instituting consistent move-in compliance criteria.
Manage resident and facility accounts, budgets, social security applications, and Medicare and Medicaid benefits.
Monitor and maintain patient charts including, MDS per state, federal regulations along with facility policies and procedures.
Maintain and review incident reports and take appropriate actions according to department policy and OPWDD regulations.
Experience in Onesite system software.
Collect and post rent into YARDI.

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General manager example responsibilities.

Generate positive EBITDA and improve cash flow by managing costs and inventory.
Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.

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Resident manager vs general manager skills

Common resident manager skills

Resident Care, 10%
CPR, 8%
Medication Administration, 7%
Developmental Disabilities, 6%
Crisis Intervention, 5%
Property Management, 5%

Common general manager skills

Customer Service, 20%
Cleanliness, 18%
Food Safety, 7%
Guest Service, 4%
Payroll, 4%
Math, 4%

Resident Manager vs. similar jobs

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Updated January 8, 2025

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