Resident services directors are responsible for helping clients with the lease and move-in processes. They generally work in an assisted living environment and are in charge of overseeing current residents and staff. They also ensure all health and safety standards are being met and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.
Resident services directors earn an average salary of $37,000 annually or $17 per hour. Their duties include providing tours of the faculty to families with prospective residents, ensuring that clients receive the correct services, and managing staff scheduling and training. They oversee numerous patient plans and see that changes are made if their conditions change. They also ensure that communication between a client and the doctor flows smoothly.
In terms of academic qualifications, resident services directors typically hold a bachelor's degree in business administration, healthcare management, accounting, or other related fields. They are expected to have previous experience working in an assisted living setting. Some employers prefer candidates with excellent organizational skills.