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Resident Services Director Careers

Resident services directors are responsible for helping clients with the lease and move-in processes. They generally work in an assisted living environment and are in charge of overseeing current residents and staff. They also ensure all health and safety standards are being met and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.

Resident services directors earn an average salary of $37,000 annually or $17 per hour. Their duties include providing tours of the faculty to families with prospective residents, ensuring that clients receive the correct services, and managing staff scheduling and training. They oversee numerous patient plans and see that changes are made if their conditions change. They also ensure that communication between a client and the doctor flows smoothly.

In terms of academic qualifications, resident services directors typically hold a bachelor's degree in business administration, healthcare management, accounting, or other related fields. They are expected to have previous experience working in an assisted living setting. Some employers prefer candidates with excellent organizational skills.

There is more than meets the eye when it comes to being a resident services director. For example, did you know that they make an average of $17.71 an hour? That's $36,837 a year!

Between 2018 and 2028, the career is expected to grow 18% and produce 71,600 job opportunities across the U.S.

What Does a Resident Services Director Do

There are certain skills that many resident services directors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed detail oriented, leadership skills and technical skills.

When it comes to the most important skills required to be a resident services director, we found that a lot of resumes listed 13.6% of resident services directors included patient care, while 7.0% of resumes included lpn, and 6.5% of resumes included health care. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the resident services director job title. But what industry to start with? Most resident services directors actually find jobs in the health care and non profits industries.

How To Become a Resident Services Director

If you're interested in becoming a resident services director, one of the first things to consider is how much education you need. We've determined that 37.8% of resident services directors have a bachelor's degree. In terms of higher education levels, we found that 9.4% of resident services directors have master's degrees. Even though some resident services directors have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a resident services director. When we researched the most common majors for a resident services director, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on resident services director resumes include master's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a resident services director. In fact, many resident services director jobs require experience in a role such as licensed practical nurse. Meanwhile, many resident services directors also have previous career experience in roles such as staff nurse or registered nurse.

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Average Salary
$36,837
Average Salary
Job Growth Rate
18%
Job Growth Rate
Job Openings
35,821
Job Openings

Resident Services Director Career Paths

Top Careers Before Resident Services Director

Top Careers After Resident Services Director

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Resident Services Director

Resident Services Directors in America make an average salary of $36,837 per year or $18 per hour. The top 10 percent makes over $50,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$36,837

Best Paying Cities

City
ascdesc
Average Salarydesc
San Francisco, CA
Salary Range41k - 84k$59k$59,453
Miami, FL
Salary Range39k - 65k$51k$50,917
Seattle, WA
Salary Range33k - 58k$44k$44,373
Minneapolis, MN
Salary Range29k - 47k$37k$37,369
$29k
$84k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Resident Services Director-RN
Resident Services Director-RN
Goodwin Recruiting
Goodwin Recruiting
03/29/2021
03/29/2021
$70,00003/29/2021
$70,000
Resident Services Staff Weekend-Weekend
Resident Services Staff Weekend-Weekend
Catholic Community Services
Catholic Community Services
03/18/2021
03/18/2021
$37,21103/18/2021
$37,211
Resident Services Staff-Wintonia Shifts May Vary)
Resident Services Staff-Wintonia Shifts May Vary)
Catholic Community Services of
Catholic Community Services of
01/25/2021
01/25/2021
$37,21101/25/2021
$37,211
Resident Services Staff (Security)-Riverside Plaza
Resident Services Staff (Security)-Riverside Plaza
Sherman Associates, Inc.
Sherman Associates, Inc.
12/29/2020
12/29/2020
$33,39212/29/2020
$33,392
Resident Services Staff-Wintonia Shifts May Vary)
Resident Services Staff-Wintonia Shifts May Vary)
Catholic Community Services of
Catholic Community Services of
09/20/2020
09/20/2020
$36,48109/20/2020
$36,481
See More Recent Salaries

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Resident Services Director Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Resident Services Director. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Resident Services Director Resume

At Zippia, we went through countless Resident Services Director resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Resident Services Director Demographics

Gender

female

71.3 %

male

23.4 %

unknown

5.3 %

Ethnicity

White

65.2 %

Hispanic or Latino

13.7 %

Black or African American

11.6 %

Foreign Languages Spoken

Spanish

65.1 %

French

9.3 %

Russian

9.3 %
See More Demographics

Resident Services Director Education

Majors

Nursing
31.8 %
Business
11.0 %

Degrees

Bachelors

37.8 %

Certificate

20.4 %

Associate

15.1 %

Top Colleges for Resident Services Directors

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. University of Michigan - Ann Arbor

Ann Arbor, MI • Public

In-State Tuition
$15,262
Enrollment
30,079

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. University of North Carolina at Chapel Hill

Chapel Hill, NC • Public

In-State Tuition
$8,987
Enrollment
18,946

6. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

7. SUNY Stony Brook

Stony Brook, NY • Public

In-State Tuition
$9,625
Enrollment
17,407

8. University of Minnesota - Twin Cities

Minneapolis, MN • Public

In-State Tuition
$14,760
Enrollment
31,451

9. University of California, Irvine

Irvine, CA • Public

In-State Tuition
$13,700
Enrollment
29,722

10. University of Virginia

Charlottesville, VA • Public

In-State Tuition
$17,653
Enrollment
16,405
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Resident Services Director

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.6% of resident services directors listed patient care on their resume, but soft skills such as detail oriented and leadership skills are important as well.

Best States For a Resident Services Director

Some places are better than others when it comes to starting a career as a resident services director. The best states for people in this position are Rhode Island, Delaware, New York, and California. Resident services directors make the most in Rhode Island with an average salary of $57,719. Whereas in Delaware and New York, they would average $57,710 and $54,970, respectively. While resident services directors would only make an average of $53,668 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New York

Total Resident Services Director Jobs:
1,603
Highest 10% Earn:
$92,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Oregon

Total Resident Services Director Jobs:
497
Highest 10% Earn:
$92,000
Location Quotient:
1.06
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Connecticut

Total Resident Services Director Jobs:
382
Highest 10% Earn:
$87,000
Location Quotient:
1.02
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Resident Services Director Employers

1. Atria Senior Living
4.2
Avg. Salary: 
$36,787
Resident Services Directors Hired: 
37+
2. Five Star Senior Living
4.6
Avg. Salary: 
$36,567
Resident Services Directors Hired: 
26+
3. Silverado Senior Living
4.5
Avg. Salary: 
$36,665
Resident Services Directors Hired: 
21+
4. Kent State University
4.1
Avg. Salary: 
$66,846
Resident Services Directors Hired: 
10+
5. Presbyterian Homes
4.4
Avg. Salary: 
$36,881
Resident Services Directors Hired: 
7+
6. Community Living Options
3.4
Avg. Salary: 
$36,460
Resident Services Directors Hired: 
7+

Resident Services Director Videos

Updated October 2, 2020