What does a residential case manager do?
Residential case manager responsibilities
Here are examples of responsibilities from real residential case manager resumes:
- Manage a residential facility for adolescents with severe autism and psychiatric conditions.
- Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.
- Provide case management through treatment planning, teaching, and assisting with ADL's and IADL's.
- Assist clients to live responsibly in the community by providing budgeting support, coaching to locate employment and ADL's.
- Conduct intensive case management and quality control for file accuracy in order to ensure HUD regulations are accurately implement.
Residential case manager skills and personality traits
We calculated that 14% of Residential Case Managers are proficient in Social Work, Crisis Intervention, and Mental Health. They’re also known for soft skills such as Compassion, Interpersonal skills, and Organizational skills.
We break down the percentage of Residential Case Managers that have these skills listed on their resume here:
- Social Work, 14%
Interact with schools, teachers, parents, and social workers, locate school records and enroll students.
- Crisis Intervention, 8%
Provided a structured environment, activity planning, behavior management and crisis intervention to adolescents in an intensive treatment group home.
- Mental Health, 8%
Certified as a Qualified Mental Health Provider/Case Manager * Supervise alcohol and substance abuse offenders in a residential setting.
- Developmental Disabilities, 6%
Ensured integrated productive active treatments services for all program adult participants with developmental disabilities.
- Behavioral Issues, 6%
Update client treatment plans as well as crisis plans with special regard to their diagnosis and history of behavioral issues.
- Management Services, 6%
Performed trauma-informed case management services that support children, parents and foster parents to achieve permanency through reunification or adoption.
"social work," "crisis intervention," and "mental health" are among the most common skills that residential case managers use at work. You can find even more residential case manager responsibilities below, including:
Compassion. The most essential soft skill for a residential case manager to carry out their responsibilities is compassion. This skill is important for the role because "social and human service assistants often work with people who are in stressful and difficult situations." Additionally, a residential case manager resume shows how their duties depend on compassion: "provide assistance and support for adults with severe and persistent mental illness while showing kindness and compassion. "
Interpersonal skills. Many residential case manager duties rely on interpersonal skills. "social and human service assistants must make their clients feel comfortable discussing sensitive issues," so a residential case manager will need this skill often in their role. This resume example is just one of many ways residential case manager responsibilities rely on interpersonal skills: "mediated interpersonal problems between residents and or staff conducted inspections to ensure that federal and state regulations were being followed. "
Organizational skills. residential case managers are also known for organizational skills, which are critical to their duties. You can see how this skill relates to residential case manager responsibilities, because "social and human service assistants must often complete lots of paperwork and work with many different clients." A residential case manager resume example shows how organizational skills is used in the workplace: "represent the school for recruitment events at community organization organizational liaison between parents, staff, students, and administration. "
Time-management skills. A big part of what residential case managers do relies on "time-management skills." You can see how essential it is to residential case manager responsibilities because "social and human service assistants often work with many clients." Here's an example of how this skill is used from a resume that represents typical residential case manager tasks: "prepare, review, and submit ycws performance evaluations by deadlines. "
Communication skills. A commonly-found skill in residential case manager job descriptions, "communication skills" is essential to what residential case managers do. Residential case manager responsibilities rely on this skill because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." You can also see how residential case manager duties rely on communication skills in this resume example: "counseled clients, led communication groups, and helped with client's goals and treatment plans in a residential facility. "
Problem-solving skills. Lastly, "problem-solving skills" is an important element of what a residential case manager does. Residential case manager responsibilities require this skill because "social and human service assistants help clients find solutions to their problems." This resume example highlights how residential case manager duties rely on this skill: "case management; assist in the facilitation with groups and families crisis intervention and resolution. "
The three companies that hire the most residential case managers are:
- Care New England Health System24 residential case managers jobs
- Community Teamwork4 residential case managers jobs
- Colorado Coalition for the Homeless
3 residential case managers jobs
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Compare different residential case managers
Residential case manager vs. Case management specialist
In healthcare facilities, a case management specialist is in charge of ensuring that patients get quality service. Their responsibilities often include handling admission and discharge procedures, preparing and processing documents, gathering and organizing patient information, and developing strategies to optimize case management operations. There are also instances where they must address patient concerns and issues, resolving them promptly and efficiently. Furthermore, as a case management specialist, it is essential to function while adhering to the facility's policies and regulations.
There are some key differences in the responsibilities of each position. For example, residential case manager responsibilities require skills like "behavioral issues," "foster care," "independent living," and "ssis." Meanwhile a typical case management specialist has skills in areas such as "patients," "patient care," "care coordination," and "financial assistance." This difference in skills reveals the differences in what each career does.
Case management specialists tend to make the most money working in the technology industry, where they earn an average salary of $55,377. In contrast, residential case managers make the biggest average salary, $39,924, in the professional industry.The education levels that case management specialists earn slightly differ from residential case managers. In particular, case management specialists are 1.0% less likely to graduate with a Master's Degree than a residential case manager. Additionally, they're 0.4% more likely to earn a Doctoral Degree.Residential case manager vs. Case manager/program manager
Case managers focus on guiding clients in helping their needs, resolving problems, and provide support through coursing them to relevant welfare organizations and agencies. It is the case manager's job to create case studies on subjects, in this case, children, for a social worker to provide an assessment. In many situations, the case manager is a licensed social worker who focuses on providing help for children in need. A case manager is mostly seen in government agencies and welfare organizations, hospitals, and healthcare facilities.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that residential case manager responsibilities requires skills like "behavioral issues," "ssis," "crisis management," and "symptom management." But a case manager/program manager might use other skills in their typical duties, such as, "patients," "rehabilitation," "mental illness," and "criminal justice."
Case manager/program managers earn a higher average salary than residential case managers. But case manager/program managers earn the highest pay in the insurance industry, with an average salary of $40,445. Additionally, residential case managers earn the highest salaries in the professional with average pay of $39,924 annually.Average education levels between the two professions vary. Case manager/program managers tend to reach similar levels of education than residential case managers. In fact, they're 3.2% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.Residential case manager vs. Case manager for children
An assistant program manager takes supervision of the employees within an organization. Assistant program managers provide help in projects' practical management systematically. They plan and monitor project budgets and work calendar. Part of their job is to work on projects with cross-functional teams. They manage and deliver the application programs of the companies. Also, they make an arrangement of program activities based on the set deadline. Skills necessary for this job include customer service, program management, and communication skills.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from residential case manager resumes include skills like "behavioral issues," "independent living," "ssis," and "crisis management," whereas a case manager for children is more likely to list skills in "child abuse," "autism," "child welfare," and "mental illness. "
Case managers for children earn the highest salary when working in the professional industry, where they receive an average salary of $39,229. Comparatively, residential case managers have the highest earning potential in the professional industry, with an average salary of $39,924.case managers for children typically earn similar educational levels compared to residential case managers. Specifically, they're 1.1% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.Residential case manager vs. Assistant program manager
Types of residential case manager
Updated January 8, 2025
