Residential coordinator job description
Updated March 14, 2024
9 min read
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Example residential coordinator requirements on a job description
Residential coordinator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in residential coordinator job postings.
Sample residential coordinator requirements
- Minimum Bachelor's degree in Human Services or related field
- At least 2 years of experience in a supervisory role
- Knowledge of state and federal regulations pertaining to residential services
- Strong communication and interpersonal skills
- Ability to work flexible hours, including weekends and evenings
Sample required residential coordinator soft skills
- Ability to handle multiple tasks and prioritize
- Strong problem-solving skills and ability to make decisions
- Empathy and understanding of diverse populations
- Ability to motivate and lead a team
- Excellent organizational and time management skills
Residential coordinator job description example 1
Quicken Loans residential coordinator job description
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.
About Bedrock
Bedrock is a full-service real estate firm specializing in innovative city-building strategies, reaching far beyond the boundaries of bricks and mortar. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $5.6 billion to acquiring and developing more than 100 properties in Detroit and Cleveland, including landmark developments at the Hudson's Site, the Book Tower restoration, City Modern and the May Company Building. Bedrock's portfolio totals more than 22 million square feet of office, retail and residential space within new construction and adaptive reuse projects.
For more information on Bedrock's projects, visit bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.
Job SummaryThe Senior Residential Leasing Coordinator will be the first line of contact for our prospective residents. They are responsible for upholding the Bedrock brand and providing exemplary customer service, making sure that all prospect inquiries are responded to in a timely manner. The Senior Residential Leasing Coordinator will provide the initial response and intake of prospect information. The position will own the prospect pipeline, assign prospects, and provide scheduling assistance to Leasing Associates. This position will also field phone and web-based inquiries and provide courteous, prompt, and efficient service to all prospects, residents, and stakeholders.
Responsibilities
Act as the first point of contact for inquiries by all prospects, residents, and relevant stakeholders Assist all prospects, residents, and stakeholders in a friendly and professional manner Respond with a sense of urgency to all phone and internet leads Ensure adherence to all housing program compliance matters, including, but not limited to resident selection criteria, accurate waitlist management, income eligibility and recertification for applicable communities Create thorough guest cards in Rent Café that identify the preferences, needs, and qualification status of all prospects Retrieve and manage daily prospect queue (listen to calls, sort, and assign to Leasing Associates) utilizing our Client Relationship Management software system Assist In pre-qualifying of Low-Income Housing Tax Credit (LIHTC) and Affordable applications Comply with federal and state Fair Housing laws Prepare, stock, and distribute leasing materials to Leasing Associates for tours and events Assist with touring prospective residents and community members through residential projects/buildings while communicating all the features and benefits of the building or community and surrounding neighborhood Assist with administration of resident leases in compliance with lease provisions and landlord tenant best practices Support the planning and execution of special events for residents Other duties as assigned
Qualifications
Associate degree or equivalent industry experience preferred Experience in leasing and sales, preferably in residential property management Real Estate Salesperson License or ability to successfully obtain certification within six months of hire date Two years of experience with Yardi or similar property management and sales lead tracking software, preferred Outstanding communication skills and an approachable, helpful demeanor Excellent written and verbal communication and relationship building skills Ability to work independently and handle multiple projects and tasks Customer service focused and able to respond timely and appropriately to all prospect inquiries Ability to work a flexible schedule, including some evenings and weekends Experience with MS Office suite (Excel, Outlook, and Word) Ability to organize and prioritize a busy workload, work well under pressure and switch gears quickly
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
About Bedrock
Bedrock is a full-service real estate firm specializing in innovative city-building strategies, reaching far beyond the boundaries of bricks and mortar. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $5.6 billion to acquiring and developing more than 100 properties in Detroit and Cleveland, including landmark developments at the Hudson's Site, the Book Tower restoration, City Modern and the May Company Building. Bedrock's portfolio totals more than 22 million square feet of office, retail and residential space within new construction and adaptive reuse projects.
For more information on Bedrock's projects, visit bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.
Job SummaryThe Senior Residential Leasing Coordinator will be the first line of contact for our prospective residents. They are responsible for upholding the Bedrock brand and providing exemplary customer service, making sure that all prospect inquiries are responded to in a timely manner. The Senior Residential Leasing Coordinator will provide the initial response and intake of prospect information. The position will own the prospect pipeline, assign prospects, and provide scheduling assistance to Leasing Associates. This position will also field phone and web-based inquiries and provide courteous, prompt, and efficient service to all prospects, residents, and stakeholders.
Responsibilities
Act as the first point of contact for inquiries by all prospects, residents, and relevant stakeholders Assist all prospects, residents, and stakeholders in a friendly and professional manner Respond with a sense of urgency to all phone and internet leads Ensure adherence to all housing program compliance matters, including, but not limited to resident selection criteria, accurate waitlist management, income eligibility and recertification for applicable communities Create thorough guest cards in Rent Café that identify the preferences, needs, and qualification status of all prospects Retrieve and manage daily prospect queue (listen to calls, sort, and assign to Leasing Associates) utilizing our Client Relationship Management software system Assist In pre-qualifying of Low-Income Housing Tax Credit (LIHTC) and Affordable applications Comply with federal and state Fair Housing laws Prepare, stock, and distribute leasing materials to Leasing Associates for tours and events Assist with touring prospective residents and community members through residential projects/buildings while communicating all the features and benefits of the building or community and surrounding neighborhood Assist with administration of resident leases in compliance with lease provisions and landlord tenant best practices Support the planning and execution of special events for residents Other duties as assigned
Qualifications
Associate degree or equivalent industry experience preferred Experience in leasing and sales, preferably in residential property management Real Estate Salesperson License or ability to successfully obtain certification within six months of hire date Two years of experience with Yardi or similar property management and sales lead tracking software, preferred Outstanding communication skills and an approachable, helpful demeanor Excellent written and verbal communication and relationship building skills Ability to work independently and handle multiple projects and tasks Customer service focused and able to respond timely and appropriately to all prospect inquiries Ability to work a flexible schedule, including some evenings and weekends Experience with MS Office suite (Excel, Outlook, and Word) Ability to organize and prioritize a busy workload, work well under pressure and switch gears quickly
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
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Residential coordinator job description example 2
Centerstone residential coordinator job description
Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
Job Description:
SUMMARY OF POSITION
Provides supervision and support to residents, supervision to direct support staff and oversight in the operation of all assigned facilities for compliance with all applicable safety and licensing standards. This includes performing weekend and after hours work, including emergency shift coverage and consultation with other agency staff regarding consumer incidents, employee situations, maintenance needs, and appropriate documentation.
Supports the Centerstone Mission, Vision and Values in delivering care that changes people's lives. Treats all clients and colleagues with dignity and respect, regardless of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, military status.
Communicates clearly and appropriately; provides excellent customer service. Adheres to applicable policies and procedures. Regular attendance and punctuality is required.
QUALIFICATIONS
Education Level
High School diploma/GED required.
Bachelor's degree preferred.
Years of Experience
5+ years experience required.
Previous supervisory experience preferred.
Required Certification/Licensure
Must meet MHP criteria at time of hire.
Time Type:
Full time
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.
Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.
Job Description:
SUMMARY OF POSITION
Provides supervision and support to residents, supervision to direct support staff and oversight in the operation of all assigned facilities for compliance with all applicable safety and licensing standards. This includes performing weekend and after hours work, including emergency shift coverage and consultation with other agency staff regarding consumer incidents, employee situations, maintenance needs, and appropriate documentation.
Supports the Centerstone Mission, Vision and Values in delivering care that changes people's lives. Treats all clients and colleagues with dignity and respect, regardless of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, military status.
Communicates clearly and appropriately; provides excellent customer service. Adheres to applicable policies and procedures. Regular attendance and punctuality is required.
QUALIFICATIONS
Education Level
High School diploma/GED required.
Bachelor's degree preferred.
Years of Experience
5+ years experience required.
Previous supervisory experience preferred.
Required Certification/Licensure
Must meet MHP criteria at time of hire.
Time Type:
Full time
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.
Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.
Dealing with hard-to-fill positions? Let us help.
Residential coordinator job description example 3
May Institute residential coordinator job description
May Institute is an award-winning nonprofit organization that provides educational, rehabilitative, and behavioral healthcare services to individuals with autism spectrum disorder and other developmental disabilities, brain injury, and behavioral health needs.
We are looking for Direct Care Professionals to work with individuals with autism and developmental disabilities in one of our many residential or day habilitation programs. We offer a variety of different schedules, exciting career paths, an excellent benefits package, and an opportunity to engage in life changing work.
Our aMAYzing benefits include: generous paid time off policies, ongoing training and education, tuition or student loan forgiveness programs, a robust benefits program, and a diverse workforce dedicated to respect and open communication throughout the company. Join our team and see what it means to truly BE aMAYzing
We are offering a differential pay of $2-$3/hr until end of Dec 2022 !!
Sign on bonus:
30-40 hr schedules $3000.00
16-29 hr schedules $2000.00
8-15 hr schedules $1000.00
Responsibilities In this role, you will help our individuals live fulfilling and independent lives with dignity and respect by:
* Assisting with activities of daily living (toileting, bathing, nutritional needs, etc.)
* Supporting in skill development and mastering
* Participating in community integration
* Aiding in behavioral interventions and medication dispensing (training provided)
Qualifications -
* Previous human services/behavioral experience strongly preferred
* High school diploma or equivalent
* Strong verbal and written communication skills
* Valid driver's license and at least two years of driving experience
aMAYzing Employee Benefits -
* Generous paid time off & your birthday as a holiday
* Medical, dental, and vision insurance
* Paid training and certifications opportunities
* Tuition reimbursement & loan repayment assistance program
* 403B retirement plan with employer match
May Institute is an Equal Opportunity employer of qualified individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other basis protected by applicable federal, state or local law. May Institute also prohibits harassment of applicants or employees based on any of the protected categories.
Other details
* Pay Type Hourly
Apply Now
* Cotuit, MA 02635, USA
* Dennis, MA, USA
* Falmouth, MA, USA
* Hyannis, Barnstable, MA 02601, USA
* Sandwich, MA, USA
* Yarmouth, MA, USA
We are looking for Direct Care Professionals to work with individuals with autism and developmental disabilities in one of our many residential or day habilitation programs. We offer a variety of different schedules, exciting career paths, an excellent benefits package, and an opportunity to engage in life changing work.
Our aMAYzing benefits include: generous paid time off policies, ongoing training and education, tuition or student loan forgiveness programs, a robust benefits program, and a diverse workforce dedicated to respect and open communication throughout the company. Join our team and see what it means to truly BE aMAYzing
We are offering a differential pay of $2-$3/hr until end of Dec 2022 !!
Sign on bonus:
30-40 hr schedules $3000.00
16-29 hr schedules $2000.00
8-15 hr schedules $1000.00
Responsibilities In this role, you will help our individuals live fulfilling and independent lives with dignity and respect by:
* Assisting with activities of daily living (toileting, bathing, nutritional needs, etc.)
* Supporting in skill development and mastering
* Participating in community integration
* Aiding in behavioral interventions and medication dispensing (training provided)
Qualifications -
* Previous human services/behavioral experience strongly preferred
* High school diploma or equivalent
* Strong verbal and written communication skills
* Valid driver's license and at least two years of driving experience
aMAYzing Employee Benefits -
* Generous paid time off & your birthday as a holiday
* Medical, dental, and vision insurance
* Paid training and certifications opportunities
* Tuition reimbursement & loan repayment assistance program
* 403B retirement plan with employer match
May Institute is an Equal Opportunity employer of qualified individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other basis protected by applicable federal, state or local law. May Institute also prohibits harassment of applicants or employees based on any of the protected categories.
Other details
* Pay Type Hourly
Apply Now
* Cotuit, MA 02635, USA
* Dennis, MA, USA
* Falmouth, MA, USA
* Hyannis, Barnstable, MA 02601, USA
* Sandwich, MA, USA
* Yarmouth, MA, USA
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Updated March 14, 2024
Updated March 14, 2024