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  • Reimbursement Counselor

    Collabera 4.5company rating

    Residential counselor job in Frisco, TX

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Title: Reimbursement Counselor Location: Frisco, TX 75034 Duration: 6 Months (May Extend / Possible contract to Hire) Responsibilities: • Responsible for various reimbursement functions, including but not limited to accurate and timely claim submission, claim status, collection activity, appeals, payment posting, and/or refunds, until accounts receivable issues are properly resolved • Collects and reviews all patient insurance benefit information, to the degree authorized by the SOP of the program. • Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications. • Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payors • Researches and resolves any electronic claim denials. Researches and resolves any claim denials or underpayment of claims • Effectively utilizes various means for collections, including but not limited to phone, fax, mail, and online methods. • General knowledge of HCPCS, CPT, ICD-9 and ICD-10 coding preferred. Global understanding of commercial and government payers preferred. Qualifications Requirements: • 2-3 years' experience in medical or Pharmacy Reimbursement environment. • Thorough understanding of eligibility, benefits, governance and funding of most health care payers from large national programs to small community programs. • Thorough understanding of Medicare coverage and benefits • Those who have successfully completed a Reimbursement Counselor or Benefit Verification Specialist role with Annual Reverification may be a good fit for this role Additional Information If interested and want to apply, please contact: Nimish Singh ****************************** ************
    $65k-99k yearly est. Easy Apply 15h ago
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  • Residential Coordinator

    Autism Treatment Center

    Residential counselor job in Dallas, TX

    Full-time Description We are seeking a dedicated and compassionate Residential Coordinator to oversee the daily operations of our residential care facilities. The ideal candidate will possess a strong background in senior care, assisted living, or home and community care, with a passion for supporting individuals with diverse needs, including those with developmental disabilities, . As a Residential Coordinator, you will play a vital role in ensuring residents receive personalized care in a safe, respectful, and engaging environment. This position offers an opportunity to make a meaningful difference in the lives of residents while fostering a collaborative team atmosphere. Requirements Coordinate and supervise daily residential care activities, ensuring adherence to individualized care plans and safety protocols. Assist in training new staff members on caregiving procedures, safety standards, and resident engagement strategies. Maintain compliance with all regulatory requirements related to long-term care, assisted living, or personal care homes. Collaborate with healthcare professionals, social workers, family members, and support staff to develop comprehensive care plans tailored to each resident's needs.
    $31k-43k yearly est. 60d+ ago
  • Child Care Substitute

    Krum Independent School District (Tx

    Residential counselor job in Krum, TX

    Child Care Substitute JobID: 827 Substitute/Substitute - Misc Additional Information: Show/Hide Must obtain digital fingerprints in accordance with Texas regulations for employment in a child care facility.
    $36k-49k yearly est. 60d+ ago
  • Life Enrichment Specialist

    27C-Grace Management Inc.

    Residential counselor job in Dallas, TX

    Job Description Pay $75,000 - $85,000/year with a 10/4 schedule - 10 days on with 4 days off per cycle About Grace Management, Inc. Grace Management, Inc. is a national leader in senior living, managing communities across the country that offer independent living, assisted living, and memory care. We're proud to foster a people-centered culture rooted in compassion, connection, and service. At Grace, you're more than an employee - you're part of a team dedicated to making a meaningful difference in the lives of residents and their families every day. Why Grace Management? Our tagline says it all: It's not like home. It is home. We're a mission-driven company dedicated to creating meaningful experiences for residents, families, and team members - and we're looking for someone who can help bring that story to life in a bold and innovative way. We believe the quality of our communities starts with the people who support them, which is why we're committed to help nurture a strong sense of belonging and professional growth. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Life Enrichment Specialist The Life Enrichment Specialist is a full-time travel position responsible for providing on-site leadership support to Grace Management, Inc. communities by filling open Life Enrichment and Village Program leadership roles on assignment. This position ensures consistency in programming, hospitality excellence, and resident engagement during times of transition, vacancy, or performance improvement. The Specialist will work in collaboration with the Resident Experience team to uphold company standards, mentor Life Enrichment Directors and Village Program Life Enrichment Managers, and provide training and stabilization support across the portfolio. Essential Functions of the Life Enrichment Specialist Serve as an interim Life Enrichment Director or Village Program Life Enrichment Manager during community vacancies, transitions, or leadership changes, ensuring a seamless continuation of engagement programs. Travel to communities nationwide, providing hands-on leadership, training, and mentorship to Life Enrichment teams. Demonstrate full understanding and support of the Grace Management, Inc. mission, policies, and hospitality standards, ensuring consistent compliance and service excellence. Partner with the Vice President of Resident Experience to implement life enrichment initiatives, training programs, and engagement standards. Support the Resident Experience team with facilitation of national training sessions and engagement-focused initiatives. Provide mentoring and onboarding for new Life Enrichment Directors and Village Program Life Enrichment Managers, modeling professionalism and leadership. Deliver virtual and on-site Vibrant Living orientation and ongoing training, ensuring high adoption across all communities. Conduct community visits to observe operations, audit training compliance, assess engagement KPIs, and provide performance coaching. Offer temporary leadership coverage during acquisitions, transitions, or special projects to stabilize programming and maintain a strong engagement culture. Support development of action plans based on resident survey results and follow through on improvement initiatives. Collaborate cross-departmentally with Sales and Dining teams to deliver integrated lifestyle experiences. Assist in developing tools, templates, and best practices to enhance the delivery of engagement, hospitality, and life enrichment standards company-wide. Demonstrates support of the Grace Management, Inc. mission (by actions and attitude), policies and procedures, and assures consistent compliance. Support Resident Experience standards for Grace Management, Inc., working directly with corporate and community leaders to optimize department performance. Supports Vice President of Resident Experience in development and implementation of life enrichment initiatives, training plans, and life enrichment standards. Demonstrate exceptional command of the technology necessary to deliver virtual content and engagement on an enterprise scale. Participates in operations team calls to remain updated on company/community information and to provide updates on life enrichment, memory care and hospitality and engagement initiatives in collaboration with the Resident Experience team. Work with the Director of Hospitality and Engagement on the resident survey action planning process and completion of plan initiatives. Participates in interviewing new Life Enrichment Directors, Life Enrichment Coordinators, or Village Program Life Enrichment Managers as requested. Support the onboarding and coaching of Life Enrichment leaders (LEDs, LECs, and VPLEMs) across all levels of care as requested and assigned. Assist with the implementation of quarterly engagement campaigns, holiday programming, and corporate initiatives. Monitor resident engagement KPIs and provide follow-up coaching and support as needed. Assist with the development and refinement of tools, documentation templates, and best practices for resident engagement, hospitality, and life enrichment. Ensure programming culture is maintained and enhanced during times of change. Partner with community and divisional leadership to align expectations during onboarding. Non-Essential Functions of the Life Enrichment Specialist Participates in projects or committees, as assigned. Performs other duties, as requested. Stay informed on industry trends and innovation in engagement and programming Knowledge, Skills, Abilities, and Experience Bachelor's degree in Gerontology, Recreation Therapy, Human Services, or related field preferred Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant multi-site senior living community management experience with proven leadership and management skills. Prior experience with Life Enrichment and Hospitality. Ability to travel full time (100%) to support community needs. Valid Driver's License and a driving record that meets the requirements of Grace Management, Inc. insurance carrier. Ability to accomplish goals and tasks by motivating others Ability to read, write and speak English. Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs. Solid ability to interact and build relationships. Demonstrate competence in oral and written communication. Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor. Exceptional grammatical and writing skills, proficient with email process and etiquette. Must have the interpersonal skills to work with various levels of people, associates, and residents. Be in good physical health and free of communicable diseases. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all Grace Management, Inc. policies and procedures There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
    $75k-85k yearly 26d ago
  • QMHP Crisis Intervention Specialist

    Metrocare Services 4.2company rating

    Residential counselor job in Dallas, TX

    Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Metrocare Services Mental Health and Primary Care Division includes a Crisis Services Program that provides 24/7 services to those in need via the crisis hotline and mobile crisis outreach teams. Crisis services are offered for to anyone, anywhere, and at any time the need arises. Crisis services will be provided regardless of an individuals ability to pay or whether he/she is homeless or unable to produce verification of residence. The Crisis Interventionist Specialist-QMHP plays a vital role on a team comprised of a Licensed Practitioner of the Healing Arts and a Mental Health Peer Specialist. Work Hours: 11am-7pm (2nd Shift) ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Provide crisis intervention services in a variety of modalities, including telephonic, telehealth, and face to face intervention. Ensure follow up is provided within 1 hour of the emergent crisis Assists inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, residential treatment facilities and the criminal justice system, in continuity of care arrangements for consumer referred to Metrocare Hotline staff screen/assess the crisis, provide an evidence-based intervention, and stabilize the crisis. The caller is then linked with service coordination assess the level of further stabilization needs and appropriateness for other services in the crisis continuum When Hotline interventions are not able to adequately stabilize the situation, the MCOT team to further assess the crisis. If screening and assessment indicates that there is an emergent/imminent risk of harm to self or others, the Hotline staff notifies 911 and attempts to stay on-line with the caller until 911 personnel arrive on site where the individual is present. Develop person-centered crisis plan and assist the individual in executing the plan during and post crisis intervention. Ensure continuity of care post crisis intervention to appropriate outpatient services, including but not limited to, outpatient mental health, substance abuse services, and/or primary care services. Be accessible for referrals and communication through our electronic health applications, by phone and email to provide a timely and comprehensive response. Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Report all clinical crisis staffing to supervisor or designee Facilitate communication between providers within a schedule that meets outlined timeframes Develop close working relationships with internal and external referral resources Maintain confidentiality of information concerning individuals and family members Attends and participates in all scheduled team meetings. Assist clients in linking with resources and a system of natural supports. Assists individuals in adjusting to new environments. Completes paperwork requirements and maintains quality, up-to-date clinical records. Documents any clinical or support services within 24 business hours of providing the service. Documentation requirements will include Release of Information and Consents to expedite the transition of care. Works with family members/support system to gain support in everyones success. Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including, for example, all Metrocare policies and procedures and Quality Assurance Plan, all applicable regulatory standards. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Appropriate clinical competency as required for crisis intervention and crisis response teams Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management as it relates to positive organizational change. Strong sense of urgency and problem-solving skills Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Word, Excel and Outlook; experience with an EMR system a plus Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions Ability to support the agencys mission and demonstrate sensitivity to cultural diversity and workplace Ability to juggle multiple projects with accuracy Strong administrative skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please
    $40k-50k yearly est. Auto-Apply 42d ago
  • Logistics Counsel (EM6639)

    Samsung SDS America 4.5company rating

    Residential counselor job in Plano, TX

    Samsung SDS is a global leader in logistics, powered by innovative IT solutions like our integrated "Cello" platform. As Logistics Legal Counsel on the Legal & Compliance team, you'll deliver strategic legal support to our Smart Logistics (SL) business, driving growth in 3PL/4PL services, transportation, warehousing, import/export, and customs. You'll identify significant legal issues and provide accurate, relevant, and timely legal support to various business stakeholders of the company's SL business. You'll also draft, negotiate, and review complex commercial contracts in the context of global supply chain and logistics services, particularly relating to 3PL and 4PL transportation, warehousing, import/export, and customs. Further, you'll provide legal advice for the resolution of logistics claims and mitigate legal risks by ensuring compliance with all laws and regulations applicable to SL business. This role demands strong communication, industry knowledge, and collaboration across global stakeholders. Ideal for a proactive legal expert who thrives in a dynamic environment, balancing legal precision with business acumen. Join us to shape the future of supply chain logistics. Learn more at: ********************************************** Key Responsibilities: Contract Management & Commercial Transaction Draft, review, and negotiate a broad range of commercial contracts related to logistics services, including multimodal transportation agreements (OTR, ocean, air, drayage, and LTL/FTL), warehouse management agreements, and global supply chain arrangements Work within company guidelines to review, analyze, and negotiate contractual agreements with customers, shippers, consignees, and carriers Support business development through RFP responses and contract negotiations with customers, carriers, and logistics partners Collaborate with internal and external stakeholders to negotiate contract terms that protect company interests while maintaining strong client relationships Claims Management & Resolution Analyze claims data to determine claim validity, coverage, and/or liability for logistics claims arising from transportation (trucks/trailers, cargo/freight, maritime), warehouse operations, and property damages Provide strategic legal advice to internal clients for the resolution of claims and complaints Draft, review, and negotiate the full range of legal documents relating to various claims, including demand letters, settlement agreements, and releases Manage claims litigation strategy, including settlements and insurance coverage, and attend mediations, arbitrations, or trials as needed Communicate effectively with insurance brokers, carriers, third-party administrators, legal counsel, and other stakeholders regarding claims matters Escalate and coordinate with external claims adjusters to resolve claims issues Legal Advisory & Stakeholder Relations Serve as primary legal contact for internal stakeholders and liaise with external parties, including customers, vendors, outside counsel, auditors, and insurance brokers/carriers Represent SL Legal in internal and external meetings and communicate accordingly with third-party bodies Act as the internal subject matter expert to provide interpretation and explanation of contracts, applicable laws and statutes (e.g., Carmack Amendment) related to claims and logistics operations Regulatory Compliance & Risk Management Advise on legal and regulatory matters affecting logistics operations, with particular focus on transportation regulations, customs compliance, import/export requirements (e.g., DOT, FMCSA, FMC, OSRA 2022, CBP, CTPAT) Identify legislative and regulatory changes affecting logistics and advise business units on compliance measures Assist in developing and implementing compliance programs and internal policies to mitigate legal and operational risks Stay current with evolving regulations from FMC, FMCSA, and other relevant regulatory authorities Reporting, Training, & Best Practices Develop and distribute key reports and analyses, including comprehensive claim reports and ad hoc reports for management to support findings and data-driven decision making Deliver training sessions and develop training materials for business teams on claims handling, contract compliance, legal obligations, and risk management Develop legal resources including claims handling guidelines and contract playbooks for internal stakeholders Promote legal compliance and best practices across business operations Additional Responsibilities Support cross-functional teams across different time zones and cultures Perform other duties as assigned Requirements J.D. from an accredited U.S. law school and active membership in the Texas Bar in good standing Demonstrated experience drafting and negotiating commercial contracts in a logistics, supply chain, or 3PL/4PL environment Strong background in claims management and resolution, including experience with insurance carriers, third-party administrators, and claims litigation Relevant legal experience, particularly in trucks/trailers, cargo/freight damages, property damages, maritime claims, disputes, and insurance Ability to produce comprehensive reports to support findings and analyses Highly organized with exceptional attention to detail and ability to manage multiple priorities Excellent verbal and written communication skills with the ability to translate complex legal concepts into practical business guidance Strong customer service orientation and interpersonal skills Positive attitude, adaptability, and high energy to thrive in a fast-paced, dynamic environment while maintaining composure under pressure Self-motivated and assertive, with the ability to excel both independently and in a collaborative team settings Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and web-based platforms Willingness to travel up to 20% for site visits, claims investigations, contract negotiations, and dispute resolutions Work Location: 3033 W President George Bush Hwy, Suite 250, Plano, TX 75075 (minimum 3 days onsite per week) Physical Demands: The position requires the ability to talk and hear while performing the duties of this job The position requires the ability to stand, walk, use hands to handle or feel, and reach with hands and arms The position requires dexterity to write and use computer keyboard and mouse The position requires multitasking and solving complex issues in a fast-paced environment This position requires the ability to occasionally lift office products, materials and supplies, up to 20 pounds Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America will support your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
    $56k-107k yearly est. Auto-Apply 60d+ ago
  • Residential Coordinator

    Refuge for Women

    Residential counselor job in Denton, TX

    Job DescriptionSalary: Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope. Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith. Must be able to successfully pass a background check and drug test upon receiving an offer of employment. To view Refuge for Women's benefits, click HERE. Position Overview: The Residential Coordinator ensures a safe, structured, and trauma-informed environment for residents within the recovery program. This role oversees daily residential operations, supports residents in stabilization, and ensures alignment with the organizations mission. Responsibilities include managing house operations, providing direct resident support, responding to crises, collaborating with staff and volunteers, and promoting healing and growth within a faith-based context. Your Team Contribution: As a Residential Coordinator, you are the heart of daily home operationsfostering safety, consistency, and compassion while empowering residents to rebuild their lives. You help maintain the homes structure, encourage personal responsibility, and contribute to an environment of dignity and respect. Youll Be Successful If: You are passionate about making sure that daily operations run smoothly and there is consistent communication with the team. You are proactive about identifying needs in the home, residents, and schedule. Resident Support & Oversight Uphold resident guidelines, daily schedules, and program expectations during assigned shifts. Provide direct support, mentoring, accountability, and encouragement to residents. Facilitate life skills workshops, group sessions, and check-ins. Complete shift and incident reports accurately and promptly. Respond appropriately to crisis situations following safety protocols. Home Operations Monitor and maintain the safety, order, and cleanliness of the facility. Oversee logistics for resident transitions (intake, exits, room prep, transportation). Ensure the home is stocked and maintainedgroceries, supplies, and repairs. Coordinate with staff and volunteers for appointments, transportation, and activities. Support scheduling and communication of household tasks. Resident Care & Case Coordination Assist in implementing individualized care and stabilization plans. Support connections to community resources, referrals, and aftercare services. Participate in case discussions and contribute to care plans. Maintain confidentiality and uphold program standards. Encourage engagement in spiritual growth and recovery programming. Team Collaboration & Culture Participate in team meetings and staff training sessions. Foster healthy, professional relationships with residents and coworkers. Communicate effectively with staff regarding resident progress and home needs. Promote a supportive, faith-based environment conducive to healing. Model organizational values in word and deed. Skills & Qualifications Strong written and verbal communication skills. Knowledge of trauma-informed care and crisis intervention. Ability to lead with compassion, professionalism, and consistency. Teachable, organized, and adaptable with strong initiative. Valid Texas drivers license and reliable transportation. Current CPR/First Aid certification (or ability to obtain). Knowledge of substance use and recovery practices. High school diploma or equivalent required; Bachelors degree preferred. Successful completion of drug screen and background check
    $31k-43k yearly est. 20d ago
  • Backup Care Specialist

    Care 4.3company rating

    Residential counselor job in Dallas, TX

    com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we're applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you. Position Overview: The Backup Care Specialist provides customer service support for clients with backup care needs for their children, dependents or adult loved ones. In this role, the specialist is responsible for determining the client's eligibility requirements, assessing and reviewing client specific needs; explaining the backup care program available to them; documenting the details of the request in the management system, conducting research and contacting providers when working on fulfillment. Client interactions are via telephone, web, chat, and email. Work Environment: Hybrid - In Office Monday, Wednesday & Thursday Location: 2801 North Central Expressway Dallas Texas 75204 Hours: Monday: 7am-3:30pm CT Tuesday: 7am-3:30pm CT Wednesday: 10:30am-7pm CT Thursday: 9am-5:30pm CT Friday: 10:30am-7pm CT Position Overview: The Backup Care Specialist provides customer service support for clients with backup care needs for their children, dependents or adult loved ones. In this role, the specialist is responsible for determining the client's eligibility requirements, assessing and reviewing client specific needs; explaining the backup care program available to them; documenting the details of the request in the management system, conducting research and contacting providers when working on fulfillment. Client interactions are via telephone, web, chat, and email. What You'll Do: Provide top-notch customer service to all clients and providers. Ensure the achievement of high client satisfaction by providing attentive listening around the client's specific needs and educating the client on his/her benefits options. Conduct research and provide backup care referrals, when working on fulfillment. Ensures the highest quality of client satisfaction by meeting the company standards for production and quality. Collaboration and communication with the internal team. Utilize and document case information in LifeCare's CRM database. Log, track, and document all support issues by utilizing the call-tracking software tools. Maintain department and individual standards for performance. Consistently meeting call center metric standards for average speed to answer, service level agreements, and abandon rates to guarantee highest quality of customer satisfaction. Who You Are: Associate's or Bachelor's Degree preferred. Familiarity or experience in a child care and/or adult care setting. Top-notch customer service skills are required. Strong attention to detail and adherence to call center metrics. Outstanding analytical, organizational, and time management skills. Excellent written and oral communication; demonstrated active listening and interpersonal skills. Excellent computer literacy and keyboarding skills. Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). Pay Rate: $20-$22/hr. (non-negotiable) The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). #LI-Hybrid
    $20-22 hourly Auto-Apply 6d ago
  • Residential Specialist

    Genesis Women's Shelter & Support 3.5company rating

    Residential counselor job in Dallas, TX

    Genesis Women's Shelter & Support is a non-profit agency providing a continuum of care for women and children who are victims of family violence. For thirty years Genesis has been providing safety, shelter, crisis intervention, on-going counseling and advocacy for women and children at both residential and non-residential locations. Genesis continues to be a community leader in providing training and education on issues surrounding intimate partner and gender-based violence. The Residential Specialist supports the campus and all clients who reside onsite. The Residential Specialist will assist with food service, campus care and cleanliness. Other duties will include completing make-readies (the process of preparing living areas for clients), coordination of donations and general supply management (inventory). Perform crisis intervention and take appropriate action, including new client intake and exit procedures Provide problem solving, safety planning, education, advocacy and referrals to current clients as appropriate Participate in all aspects of food and beverage services on campus (preparing meals, setting out meals, serving meals, and clean up). Prepare, clean, and make ready rooms and apartments for incoming or transitioning clients Provide general support to clients in accessing basic needs items and navigating communal living Participate in the care of the overall campus including environmental services, trash collection and disposal, meal prep & service, inventory management, and general care of all spaces Assist in overall office administration and maintenance, including data tracking & collection, supply ordering, picking up and distribution of donations or purchases, coordinating maintenance and upkeep of agency equipment and spaces Maintain accurate and timely documentation of client services Work directly with other agency staff, vendors, volunteers and donors for the purposes of coordinating needs and services of residential clients Skills / Requirements: High School Diploma or GED or higher Experience in social services atmosphere; customer service or client facing environment Strong ability to multi-task and make critical decisions without a supervisor present Must be able to demonstrate empathy and sensitivity to all clients Ability to demonstrate the ability to manage high-stress situations Ability to manage time and complete multiple activities within a time-frame Ability to communicate effectively, both orally and in writing Experience with Microsoft Office (Word, Excel, PowerPoint) and Outlook, cloud-based storage systems, and file management software is preferred Bilingual (English/Spanish) a plus
    $22k-29k yearly est. 60d+ ago
  • Patient Counselor- Key Whitman Eye, N. Arlington

    Surgery Partners Careers 4.6company rating

    Residential counselor job in Arlington, TX

    Patient Counselor 910 N. Davis Drive, Arlington, TX As a Patient Counselor you must have the ability to interact professionally with patients, physicians, and other teammates. As a Patient Counselor you will interface with prospective and existing patients daily on the phone and in person. You will be responsible for taking care of these patients from the initial phone call through any potential consultation and procedures in the office. You will be working with patients (Cataract/Lasik) to educate them on the vision treatments available, and with the guidance of a surgeon, the Patient Counselor will help select the ideal procedure. ESSENTIAL DUITIES AND RESPONSIBILITIES: Greeting patients and creating a comfortable environment Meet and counsel any prospective patient and educate them on the benefits of vision correction procedures and answering any general questions Educate each patient on the procedure and obtain necessary patient history and payment information Discuss financing/payment options with patient Scheduling patient surgeries and post-op appointments Follow up on any online or outside marketing leads Follow up on any previous counseled patient that has not selected a vision correction procedure Work closely with surgeons to select the best vision correction option Required to use ophthalmic equipment to screen potential candidates for Lasik surgery Work with marketing to help promote monthly campaigns MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) Bachelors Degree desired and a minimum of three years experience in sales/relationship management Previous experience in a medical environment preferred Bilingual a plus Strong organizational skills Excellent communicator, professional appearance and solid work history Knowledge of compliance requirements and clinic policies and procedures Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
    $34k-58k yearly est. 60d ago
  • Christian Day Camp Counselor (McKinney, TX)

    Camp Skylark

    Residential counselor job in McKinney, TX

    Christian Day Camp Counselor The mission of Lionheart / Skylark is to see the lives of children and families transformed by the Gospel through Christ-centered childcare and summer camps, in partnership with the local church. Purpose of Skylark: To grow the family of God in depth, number, and intimacy. Vision of Skylark: That every child would have a hero, that families would be rooted in church community, and that our staff would grow in the likeness of Christ. Mission of Skylark: To make disciples of Jesus by partnering with local churches and operating excellent, gospel-integrated camps. Who We're Hiring: We're looking for gospel-minded men and women (18+) to join our Skylark family this summer as A Christian Day Camp Counselor! You'll serve kids, build deep community, grow through discipleship, and have an unforgettable summer. Great fit? a Christian Day Camp Counselor is someone who is teachable, humble, fun-loving, and ready to make an impact. Every kid needs a HERO - someone who cheers them on, believes in them, and shows them the love of Jesus. That's exactly what A Christian Day Camp Counselor gets to be at Skylark. Working here means bringing the fun, living out God's love in real time, and helping campers see the true Hero, Jesus, in everything we do. Skylark isn't just a camp; it's a bridge that welcomes families into a loving local church community. Where we are: Cottonwood Creek Church - Allen, TX The Heights Church - Richardson, TX Church at the Creek - McKinney, TX What You'll Do Lead and care for your campers - cheering them on, supporting them physically and emotionally, and helping them grow spiritually throughout the week. Guide your crew through the daily rhythm of camp - from drop-off hype to rallies, rotations, outdoor play, and pickup high-fives. Bring the energy during program activities - helping create a fun, safe, consistent environment where campers can thrive. Jump in with setup and tear-down each day - because camp magic happens when everyone pitches in. Teach activity classes with clarity, creativity, and strong safety practices (fun + safety = Skylark). Prioritize health and safety, reporting any injuries, illnesses, or concerns immediately. Use loving, consistent discipline and follow proper reporting channels - TBRI principles included. Communicate what's going on with your campers - their wins, challenges, moods, and moments - so your Camp Director always has a full picture. Jump in wherever needed to support your Camp Director and the overall ministry of Skylark. Camp life = all hands, all heart. What You'll Need: Maturity and rock-solid follow-through - when you say you'll do something, you do it. A jump-in, pitch-in, “let's make it happen” mindset - camp life waits for no one! Enough energy to power a rally and enthusiasm for fast-paced days. Relationship-building superpowers and a heart for cultivating a fun, healthy, Christ-centered team culture. A Christ-like attitude and example - in the big things, the small things, and everything in between. Attendance at Summer Staff Orientation and Training Week - the launchpad for a great summer. A commitment of at least 5 weeks of summer service - because the kids need you! Reliable transportation so you arrive ready to roll each day. Availability Monday-Friday, 8 hours a day sometime between 7:00am-5:30pm (40 hours/week). The physical ability to be on your feet, move around, and jump into high-energy activities - indoors, outdoors, sunshine, rain... camp doesn't slow down! Company Holidays Memorial Day July 4th
    $17k-25k yearly est. 21d ago
  • Child Life Specialist (Southlake Urgent Care)

    Cook Children's Health Care System 4.4company rating

    Residential counselor job in Fort Worth, TX

    Department: Child Life Shift: Second Shift (United States of America) Standard Weekly Hours: 40 The Urgent Care Center child life specialist is responsible for providing essential life experiences, family support & education to patients and families in the health care system. The child life specialist collaborates with other health care providers, as well as the community, to promote growth and development and facilitate positive adjustment for patients and families throughout the health care experience. Qualifications: Minimum of Bachelor's degree in Child Life, Child Development or a closely related field. Completion of child life internship. REQUIRED Certified Child Life Specialist, by exam, within one year of hire About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
    $52k-63k yearly est. Auto-Apply 60d+ ago
  • Frisco Flex Counselor

    Frisco ISD 4.1company rating

    Residential counselor job in Frisco, TX

    Reports To Director of Innovative Learning Work Year Days 210 Salary Actual salary will be calculated based on experience. Primary Purpose Provide comprehensive virtual support for students in 9th-12th grade. Promote student success and respond to identified student needs by implementing a comprehensive advising program that focuses on academic success, personal and social development, and career and college guidance. The counselor will provide a broad spectrum of services to online and hybrid students, assisting them and their families in developing the necessary preparedness levels and transition strategies to smoothly enter the postsecondary environment. PROGRAM DESCRIPTION: Frisco Flex Program Frisco Flex is a virtual learning program for high schoolers. The program offers families with high school students three pathways: fully online, hybrid, and a la carte. Qualifications Education/Certification: Master's degree in School Counseling preferred Valid Texas counseling certification or eligibility for certification Special Knowledge/Skills: Knowledge of and skills to manage a comprehensive counseling program as defined by the American School Counselor Association (ASCA) Knowledge of counseling procedures, student appraisal, and career development Proficiency in virtual tools and communication, including a demonstrated proficiency and comfort with virtual communication tools such as video conferencing, chat, learning management system (LMS) platforms, student information systems, and remote student engagement Expertise in Online Learning: Familiarity with online learning pedagogy, asynchronous and synchronous instruction, and virtual student engagement techniques Familiarity with Texas post-secondary admissions and financial-aid processes, especially for online learners Strong skills in data analysis, identifying trends in student progress/engagement, and designing interventions accordingly Ability to maintain a highly professional, clear, and engaging virtual presence when proactively communicating with parents and students Awareness of and responsiveness to issues unique to online learners such as self-motivation, isolation, engagement strategies, technology access, and balancing virtual coursework with other commitments Ability to collaborate effectively in a remote team setting, manage time and tasks independently, and maintain a positive virtual presence Knowledge of District organization and operations Experience: Minimum of three years of school counseling experience preferred Experience in a virtual/online school environment strongly preferred Major Responsibilities and Duties Program Management: Lead and manage a comprehensive program that aligns with state requirements, district policy, and campus needs in a virtual and hybrid setting. Collaborate with Frisco ISD staff, families, and external institutions, including ISDs across Texas and college staff, to ensure smooth student progression and resource alignment. Collaborate with staff to compile, maintain, and file all required physical and computerized reports, records, and other documents. Implement a comprehensive and balanced program. Develop and coordinate a continuing evaluation of the guidance program and individual activities and make changes based on findings. Assessment: Conduct needs assessments to determine appropriate services for Frisco Flex students. Maintain the confidentiality of student assessment. Guidance: Teach campus comprehensive program curriculum consistent with District's guidance program plan and tailored to campus needs. Assist teachers in the teaching of related curriculum requirements of a counseling program. Consultation and Counseling: Counsel individual students and small groups with identified needs and concerns. Academic Advising and Scheduling: Consult with parents, teachers, administrators, and students to ensure accurate course selection, adherence to graduation requirements, and appropriate post-secondary pathway readiness. Communicate student needs and course requests to inform the master schedule and staffing needs. Work with school and community personnel to bring together resources for students as needed. Use an effective referral process to assist students and others to use special programs and services. Professional: Maintain current knowledge of Texas Higher Education Coordinating Board rules pertaining to the Texas Success Initiative, course transferability, and tech prep. Adhere to ethical and legal standards and model behavior that is professional and responsible. Participate in professional development to improve skills related to job assignment. Work a flexible schedule. Other Duties as Assigned Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District. Work Relationships Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve. Working Conditions Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Work with frequent interruptions. Frequent districtwide travel; occasional prolonged and irregular hours. Disclosure Statements The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.
    $44k-55k yearly est. Auto-Apply 13d ago
  • Summer Day Camp Counselors - FT Seasonal

    YMCA Fort Worth 3.8company rating

    Residential counselor job in Fort Worth, TX

    YMCA Camp Carter is a beautiful 360-acre summer camp located right in the heart of Fort Worth, TX. At camp, we offer 11 weeks of care that runs from Tuesday, May 26th through Friday, August 7th with an exciting variety of camp options to please every kind of camper at every age! Our traditional multi-activity camp provides options like STEM, arts, horseback riding, swimming, boating, fishing, and more!. Learn more about Camp Carter in this quick video: ************************************************ YMCA Camp Carter is seeking seasonal Summer Camp Counselors to provide energetic camp spirit and leadership throughout a fun summer experience! This role is responsible for executing our exciting camp curriculum, actively engaging and interacting with children of various backgrounds and abilities, responding to safety and behavioral needs, and more. ESSENTIAL FUNCTIONS:Camp Counselors' primary responsibility is to execute a safe and fun summer experience for the children within their assigned group. Working under the direction of the Camp Leadership Team, in this role, it is imperative to be able to make camp the best experience a child could ever dream of and will look back and remember for years to come. Camp Counselors are role models for leadership, demonstrating our core values of honesty, caring, respect, and responsibility, and being fun, exciting individuals with good spirit. Specific responsibilities will include: Working collaboratively with other counselors to lead a group of 15-30 children. Working with other counselors to develop and execute fun and educational activities throughout the week. Encouraging campers to achieve goals in personal development like being a leader, team player, speaking in front of peers, etc. Swimming daily with campers to have fun, assist in daily swim lessons, and ensure safety for all. Showing camp spirit every day by participating in camp traditions, singing camp songs, cheering on campers and staff, playing camp wide games, and more. Maintaining safety at all times by knowing every camper by name, knowing who you are responsible for at all times, maintaining proper ratios, carrying first aid supplies at all times, being responsive on a walkie-talkie system, etc. Participating in all camp activities. Must be able and willing to be active, run around, get messy, and want to make the experience each day one to remember. HOURS: *This role is a seasonal full time (40hrs per week) role. The ability to be flexible based on camp needs is required.* Pre-Camp Trainings: Weeks of May 11th and 18th Day of Camps - Citywide Training: May 16th 9am-5pm Camp Assignment: May 26 - August 7 (must be able to work at minimum 8 out of 11 weeks) Typical Weekly Schedules can be: Monday-Friday 7:15am-3:15pm / 8:45am-4:45pm / 10:00am-6:30pm ROLES: In the 2026 Season, we are seeking to fill various spots for... - Lead Camp Counselors (ages 21+) - Camp Counselors (ages 18-20) Employment Benefits Include: - FREE Membership Access to Any YMCA in the Nation - Discounts on all programming at the YMCA of Metro Fort Worth - Access to one of the leading retirement programs "Y Retirement Fund" with a 12% company contribution to fund after eligibility period. - Opportunities for professional development, mentoring, growth, and promotion through the YMCA Movement - Supportive and inclusive community for people of all backgrounds
    $21k-28k yearly est. 9d ago
  • Fitness Counselor

    EŌS Fitness 3.9company rating

    Residential counselor job in Dallas, TX

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Are you a fun, energetic person? Do you have that drive to excel? If you are motivated, energetic, and passionate about working with people in the fitness industry then a career as a Fitness Coordinator may be just the fit for you. Our Fitness Coordinators will actively pursue enrollment of new members through self-generated and company-sponsored programs, promotions, and referrals. In this fast-paced, energy-driven position, you will find success by supporting potential members in fulfilling their fitness goals. Your lively sales approach and magnetic personality will ensure that new members pursue their goals. Position Purpose: Create connections with prospective members, help them become members, and engage with them during the follow-up process to ensure their success. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Requirements for Success: Takes ownership of results. Fight hard to win. Adapts well and quickly to various situations. Communicates well with members and teammates with a customer service mentality. Team player and be willing to jump into any task and get it done. Possess strong mathematical, analytical and sales skills. Must be extremely organized. Able to work independently, multi-task in a fast paced and demanding work environment. Strong attention to detail while producing accurate and high-quality work. Comfortable with computer/technology, ability to quickly shift focus, phone etiquette, and good at math. This position is 20 hours a week and must be able to work every Thursday and at least one weekend day. Requirements: Must successfully pass background check. Other Responsibilities: Member engagement Building and equipment maintenance and safety Accountabilities: Membership Sales (Club and Individual - including services, products, programs) Membership Billing Customer Service (friendly, clean, helpful, problem resolution) Information Hub (product knowledge, programs, events etc.) Eligible for additional compensation inclusive of: Variable income opportunities including commission Tenure Pay Hourly Pay Range $10 - $11 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $10-11 hourly Auto-Apply 12d ago
  • Residential Coordinator

    Refuge for Women

    Residential counselor job in Denton, TX

    Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope. Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith. Must be able to successfully pass a background check and drug test upon receiving an offer of employment. To view Refuge for Women's benefits, click HERE. Position Overview: The Residential Coordinator ensures a safe, structured, and trauma-informed environment for residents within the recovery program. This role oversees daily residential operations, supports residents in stabilization, and ensures alignment with the organization's mission. Responsibilities include managing house operations, providing direct resident support, responding to crises, collaborating with staff and volunteers, and promoting healing and growth within a faith-based context. Your Team Contribution: As a Residential Coordinator, you are the heart of daily home operations-fostering safety, consistency, and compassion while empowering residents to rebuild their lives. You help maintain the home's structure, encourage personal responsibility, and contribute to an environment of dignity and respect. You'll Be Successful If: You are passionate about making sure that daily operations run smoothly and there is consistent communication with the team. You are proactive about identifying needs in the home, residents, and schedule. Resident Support & Oversight Uphold resident guidelines, daily schedules, and program expectations during assigned shifts. Provide direct support, mentoring, accountability, and encouragement to residents. Facilitate life skills workshops, group sessions, and check-ins. Complete shift and incident reports accurately and promptly. Respond appropriately to crisis situations following safety protocols. Home Operations Monitor and maintain the safety, order, and cleanliness of the facility. Oversee logistics for resident transitions (intake, exits, room prep, transportation). Ensure the home is stocked and maintained-groceries, supplies, and repairs. Coordinate with staff and volunteers for appointments, transportation, and activities. Support scheduling and communication of household tasks. Resident Care & Case Coordination Assist in implementing individualized care and stabilization plans. Support connections to community resources, referrals, and aftercare services. Participate in case discussions and contribute to care plans. Maintain confidentiality and uphold program standards. Encourage engagement in spiritual growth and recovery programming. Team Collaboration & Culture Participate in team meetings and staff training sessions. Foster healthy, professional relationships with residents and coworkers. Communicate effectively with staff regarding resident progress and home needs. Promote a supportive, faith-based environment conducive to healing. Model organizational values in word and deed. Skills & Qualifications Strong written and verbal communication skills. Knowledge of trauma-informed care and crisis intervention. Ability to lead with compassion, professionalism, and consistency. Teachable, organized, and adaptable with strong initiative. Valid Texas driver's license and reliable transportation. Current CPR/First Aid certification (or ability to obtain). Knowledge of substance use and recovery practices. High school diploma or equivalent required; Bachelor's degree preferred. Successful completion of drug screen and background check
    $31k-43k yearly est. 49d ago
  • Backup Care Specialist

    Care.com 4.3company rating

    Residential counselor job in Dallas, TX

    Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we're applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you. Position Overview: The Backup Care Specialist provides customer service support for clients with backup care needs for their children, dependents or adult loved ones. In this role, the specialist is responsible for determining the client's eligibility requirements, assessing and reviewing client specific needs; explaining the backup care program available to them; documenting the details of the request in the management system, conducting research and contacting providers when working on fulfillment. Client interactions are via telephone, web, chat, and email. Work Environment: Hybrid - In Office Monday, Wednesday & Thursday Location: 2801 North Central Expressway Dallas Texas 75204 Hours: Monday: 7am-3:30pm CT Tuesday: 7am-3:30pm CT Wednesday: 10:30am-7pm CT Thursday: 9am-5:30pm CT Friday: 10:30am-7pm CT Position Overview: The Backup Care Specialist provides customer service support for clients with backup care needs for their children, dependents or adult loved ones. In this role, the specialist is responsible for determining the client's eligibility requirements, assessing and reviewing client specific needs; explaining the backup care program available to them; documenting the details of the request in the management system, conducting research and contacting providers when working on fulfillment. Client interactions are via telephone, web, chat, and email. What You'll Do: * Provide top-notch customer service to all clients and providers. * Ensure the achievement of high client satisfaction by providing attentive listening around the client's specific needs and educating the client on his/her benefits options. * Conduct research and provide backup care referrals, when working on fulfillment. * Ensures the highest quality of client satisfaction by meeting the company standards for production and quality. * Collaboration and communication with the internal team. * Utilize and document case information in LifeCare's CRM database. * Log, track, and document all support issues by utilizing the call-tracking software tools. * Maintain department and individual standards for performance. * Consistently meeting call center metric standards for average speed to answer, service level agreements, and abandon rates to guarantee highest quality of customer satisfaction. Who You Are: * Associate's or Bachelor's Degree preferred. * Familiarity or experience in a child care and/or adult care setting. * Top-notch customer service skills are required. * Strong attention to detail and adherence to call center metrics. * Outstanding analytical, organizational, and time management skills. * Excellent written and oral communication; demonstrated active listening and interpersonal skills. * Excellent computer literacy and keyboarding skills. Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). Pay Rate: $20-$22/hr. (non-negotiable) The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). #LI-Hybrid Apply
    $20-22 hourly 5d ago
  • Overnight Residential Specialist (Part Time)

    Genesis Women's Shelter & Support 3.5company rating

    Residential counselor job in Dallas, TX

    Genesis Women's Shelter & Support is a non-profit agency providing a continuum of care for women and children who are victims of family violence. For thirty years Genesis has been providing safety, shelter, crisis intervention, on-going counseling and advocacy for women and children at both residential and non-residential locations. Genesis continues to be a community leader in providing training and education on issues surrounding intimate partner and gender-based violence. The Residential Specialist supports the campus and all clients who reside onsite. The Residential Specialist will assist with food service, campus care and cleanliness. Other duties will include completing make-readies (the process of preparing living areas for clients), coordination of donations and general supply management (inventory). Perform crisis intervention and take appropriate action, including new client intake and exit procedures Provide problem solving, safety planning, education, advocacy and referrals to current clients as appropriate Participate in all aspects of food and beverage services on campus (preparing meals, setting out meals, serving meals, and clean up). Prepare, clean, and make ready rooms and apartments for incoming or transitioning clients Provide general support to clients in accessing basic needs items and navigating communal living Participate in the care of the overall campus including environmental services, trash collection and disposal, meal prep & service, inventory management, and general care of all spaces Assist in overall office administration and maintenance, including data tracking & collection, supply ordering, picking up and distribution of donations or purchases, coordinating maintenance and upkeep of agency equipment and spaces Maintain accurate and timely documentation of client services Work directly with other agency staff, vendors, volunteers and donors for the purposes of coordinating needs and services of residential clients Skills / Requirements: High School Diploma or GED or higher Experience in social services atmosphere; customer service or client facing environment Strong ability to multi-task and make critical decisions without a supervisor present Must be able to demonstrate empathy and sensitivity to all clients Ability to demonstrate the ability to manage high-stress situations Ability to manage time and complete multiple activities within a time-frame Ability to communicate effectively, both orally and in writing Experience with Microsoft Office (Word, Excel, PowerPoint) and Outlook, cloud-based storage systems, and file management software is preferred Bilingual (English/Spanish) a plus
    $22k-29k yearly est. 60d+ ago
  • Child Life Specialist

    Cook Children's Medical Center 4.4company rating

    Residential counselor job in Fort Worth, TX

    Department: Child Life Shift: First Shift (United States of America) Standard Weekly Hours: 40 The Child Life Specialist is responsible for assessing, educating, preparing and supporting patients and families in the health care system. The child life specialist collaborates with other health care providers, as well as the community, to promote growth and development and facilitate positive adjustment for patients and families throughout the health care experience. As a child life staff member, the child life specialist demonstrates a commitment to the values of Cook Children's Health Care System, integrating them into each job function: Safety, Integrity, Caring, Collaboration, Giving, Innovation. Qualifications: Bachelor's degree in Child Life, Child Development or a closely related field required Completion of child life internship Certified Child Life Specialist, by exam, preferred within one year of hire BLS is required within 60 days of hire About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
    $52k-63k yearly est. Auto-Apply 60d+ ago
  • Christian Summer Day Camp Counselor (Allen, TX)

    Camp Skylark

    Residential counselor job in Allen, TX

    Christian Summer Day Camp Counselor The mission of Lionheart / Skylark is to see the lives of children and families transformed by the Gospel through Christ-centered childcare and summer camps, in partnership with the local church. Purpose of Skylark: To grow the family of God in depth, number, and intimacy. Vision of Skylark: That every child would have a hero, that families would be rooted in church community, and that our staff would grow in the likeness of Christ. Mission of Skylark: To make disciples of Jesus by partnering with local churches and operating excellent, gospel-integrated camps. Who We're Hiring: We're looking for gospel-minded men and women (18+) to join our Skylark family this summer as a Christian Summer Day Camp Counselor! You'll serve kids, build deep community, grow through discipleship, and have an unforgettable summer. Great fit? A Christian Summer Day Camp Counselor is someone who is teachable, humble, fun-loving, and ready to make an impact. Every kid needs a HERO - someone who cheers them on, believes in them, and shows them the love of Jesus. That's exactly what a Christian Summer Day Camp Counselor gets to be at Skylark. Working here means bringing the fun, living out God's love in real time, and helping campers see the true Hero, Jesus, in everything we do. Skylark isn't just a camp; it's a bridge that welcomes families into a loving local church community. Where we are: Cottonwood Creek Church - Allen, TX The Heights Church - Richardson, TX Church at the Creek - McKinney, TX What You'll Do Lead and care for your campers - cheering them on, supporting them physically and emotionally, and helping them grow spiritually throughout the week. Guide your crew through the daily rhythm of camp - from drop-off hype to rallies, rotations, outdoor play, and pickup high-fives. Bring the energy during program activities - helping create a fun, safe, consistent environment where campers can thrive. Jump in with setup and tear-down each day - because camp magic happens when everyone pitches in. Teach activity classes with clarity, creativity, and strong safety practices (fun + safety = Skylark). Prioritize health and safety, reporting any injuries, illnesses, or concerns immediately. Use loving, consistent discipline and follow proper reporting channels - TBRI principles included. Communicate what's going on with your campers - their wins, challenges, moods, and moments - so your Camp Director always has a full picture. Jump in wherever needed to support your Camp Director and the overall ministry of Skylark. Camp life = all hands, all heart. What You'll Need: Maturity and rock-solid follow-through - when you say you'll do something, you do it. A jump-in, pitch-in, “let's make it happen” mindset - camp life waits for no one! Enough energy to power a rally and enthusiasm for fast-paced days. Relationship-building superpowers and a heart for cultivating a fun, healthy, Christ-centered team culture. A Christ-like attitude and example - in the big things, the small things, and everything in between. Attendance at Summer Staff Orientation and Training Week - the launchpad for a great summer. A commitment of at least 5 weeks of summer service - because the kids need you! Reliable transportation so you arrive ready to roll each day. Availability Monday-Friday, 8 hours a day sometime between 7:00am-5:30pm (40 hours/week). The physical ability to be on your feet, move around, and jump into high-energy activities - indoors, outdoors, sunshine, rain... camp doesn't slow down! Company Holidays Memorial Day July 4th
    $17k-25k yearly est. 21d ago

Learn more about residential counselor jobs

How much does a residential counselor earn in Rowlett, TX?

The average residential counselor in Rowlett, TX earns between $24,000 and $43,000 annually. This compares to the national average residential counselor range of $27,000 to $42,000.

Average residential counselor salary in Rowlett, TX

$32,000
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