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Become A Residential Manager

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Working As A Residential Manager

  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $53,000

    Average Salary

What Does A Residential Manager Do

Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.

Duties

Social and community service managers typically do the following:

  • Work with members of the community and other stakeholders to identify necessary programs and services
  • Oversee administrative aspects of programs to meet the objectives of the stakeholders
  • Establish methods to gather information about the impact of their programs
  • Analyze data to determine the effectiveness of programs
  • Suggest and implement improvements to programs and services
  • Develop and manage budgets for programs and organizations
  • Plan and manage outreach activities to advocate for increased awareness of programs
  • Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Other such organizations focus on helping people with particular challenges, such as mental health needs, the presence of chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for programs to be more effective, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent the organization to the public through speaking engagements or in community-wide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

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How To Become A Residential Manager

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.

Education

A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.  

Work Experience

Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.

Important Qualities

Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.

Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.

Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.

Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.

Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.

Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.

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Help others decide if this is a good career for them

Average Length of Employment
Home Manager 3.6 years
Group Home Manager 3.3 years
House Manager 2.6 years
Top Careers Before Residential Manager
Cashier 7.1%
Internship 5.5%
Counselor 4.6%
Supervisor 3.9%
Manager 3.7%
Teacher 2.8%
Top Careers After Residential Manager
Case Manager 10.4%
Internship 4.2%
Counselor 4.1%
Manager 4.1%
Cashier 3.4%

Do you work as a Residential Manager?

Residential Manager Demographics

Gender

Female

59.0%

Male

28.9%

Unknown

12.1%
Ethnicity

White

64.9%

Hispanic or Latino

13.4%

Black or African American

11.8%

Asian

6.3%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

59.0%

French

8.6%

German

3.8%

Portuguese

3.8%

Mandarin

3.8%

Chinese

2.9%

Korean

2.9%

Czech

1.9%

Japanese

1.9%

Russian

1.9%

Khmer

1.0%

Dutch

1.0%

Gujarati

1.0%

Greek

1.0%

Hebrew

1.0%

Carrier

1.0%

Tagalog

1.0%

Polish

1.0%

Navajo

1.0%

Arabic

1.0%
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Residential Manager Education

Schools

University of Phoenix

22.8%

Ashford University

9.3%

Liberty University

7.1%

Capella University

7.1%

Walden University

5.6%

Kaplan University

5.4%

Strayer University

4.5%

Springfield College

3.7%

College of New Rochelle

3.7%

State University of New York Stony Brook

3.6%

Grand Canyon University

3.2%

State University of New York College at Brockport

3.0%

Southern New Hampshire University

3.0%

Southern Connecticut State University

2.8%

Metropolitan College of New York

2.8%

Marshall University

2.6%

Temple University

2.4%

Michigan State University

2.4%

Webster University

2.4%

Old Dominion University

2.4%
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Majors

Business

16.6%

Psychology

14.1%

Social Work

9.2%

Human Services

8.5%

Criminal Justice

8.0%

Nursing

6.2%

Health Care Administration

4.5%

Sociology

3.8%

Mental Health Counseling

3.4%

Medical Assisting Services

3.1%

General Studies

3.0%

Education

2.8%

Liberal Arts

2.6%

Management

2.4%

Counseling Psychology

2.4%

Accounting

2.1%

School Counseling

2.0%

Human Resources Management

1.8%

Special Education

1.7%

Communication

1.7%
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Degrees

Bachelors

35.4%

Other

23.7%

Masters

20.1%

Associate

12.9%

Certificate

4.2%

Diploma

1.8%

Doctorate

1.2%

License

0.8%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$53,000
View Detailed Salary Report
$28,000
Min 10%
$53,000
Median 50%
$53,000
Median 50%
$53,000
Median 50%
$53,000
Median 50%
$53,000
Median 50%
$53,000
Median 50%
$53,000
Median 50%
$98,000
Max 90%
Best Paying Company
I.T. Landes
Highest Paying City
Carson City, NV
Highest Paying State
Hawaii
Avg Experience Level
3.1 years
How much does a Residential Manager make at top companies?
The national average salary for a Residential Manager in the United States is $53,533 per year or $26 per hour. Those in the bottom 10 percent make under $28,000 a year, and the top 10 percent make over $98,000.

Real Residential Manager Salaries

Job Title Company Location Start Date Salary
Residential Manager Resman Inc. New York, NY Jan 01, 2014 $150,000
General and Operations Commerical & Residential Paint Manager Ms Painting Inc. Ashland, MA May 02, 2011 $92,000
Residential Manager Nash Services Inc. Great Falls, VA Jan 02, 2011 $66,000
Residential Manager Weigand-Omega Management, Inc. Wichita, KS Sep 20, 2016 $45,000
Residential Manager New York Asian Women's Center NY Jun 30, 2016 $45,000
Residential Manager Association for The Advancement of Blind & Retarde New York, NY Aug 23, 2012 $42,000

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Top Skills for A Residential Manager

  1. Staff Members
  2. Safe Environment
  3. Direct Supervision
You can check out examples of real life uses of top skills on resumes here:
  • Developed open and professional communications between all staff members.
  • Coordinate appointments for Mentally challenge residents Established a safe environment for residents Created a pleasant and constructive living environment
  • Provided direct supervision to the Residential staff and communicate regularly with vocational staff.
  • Supervised staff members, delegated work order, crisis intervention, resolved resident's highly sensitive confidential documents.
  • Prepared payroll deductions, compute payroll adjustments and reconcile insurance and benefit accounts.

How Would You Rate Working As a Residential Manager?

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Top Residential Manager Employers

Jobs From Top Residential Manager Employers

Residential Manager Videos

Care Manager - Hesley Group Adult Residential Services

In-Demand: Health Care Case Manager

A Day in My Life as a Resident Manager

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