Residential manager resume examples for 2025

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Updated March 26, 2025

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Residential manager resume

Mark Morris

(310) 555-3995 | mmorris@example.com

Alexandria, VA | 82438 S. Main Rd. - 78791

Work experience

2016 - Present
Residential Manager, Catholic Charities USA - Alexandria, VA
- Directed activities of professional and technical staff members and volunteers.
- Obtained administrative, mental health and diabetes care certificates, and training in dementia care.
- Ensured the safety of clients in a residential setting creating a supportive setting.
2011 - 2016
Ambulatory Care Coordinator, Johns Hopkins Childrens Ctr - Baltimore, MD
- Handled communications with both inside and outside Health Care agencies for patient needs when being discharged from JHH.
- Establish relationships with Community Resources to provide education on services that can be provided at home.
- Maintain highly coordinated communication with Family Team members and system partners.
2009 - 2011
Licensed Practical Nurse, DaVita - Baltimore, MD
- Perform and record patient observation: vital signs and all other parameters of ESRD patients obtain blood samples and culture specimens.
- Provide direct patient care for patients with chronic end stage renal disease.
- Worked under the supervision of an RN providing bedside care, treatment and clinical documentation for patients on a medical-surgical floor.
2004 - 2006
Registrar, Inova Health System - Washington, DC
- Checked in patients for multiple modalities within the radiology department.
- Work as the UCS in the emergency room.
- Gather & enter patient demographics & billing information.
- Worked with IDX, Navinet, and HDX systems to check for eligibility, referrals and authorizations.

Skills

Medical Records
Hospice
Customer Service
On-Call
Crisis Intervention
CNA
Financial Statements
Community Members
Patient Access
Appropriate Referrals

Education

Doctoral Degree, Psychology (2006 - 2009)
University of Maryland - College Park
College Park,
Master's Degree, Psychology (2003 - 2004)
American University
Washington,
Bachelor's Degree, Criminal Justice (2000 - 2003)
American University
Washington,

Residential manager resume

Jean Harper

(870) 555-6324 | jharper@example.com

Chula Vista, CA | 47469 E. Maple St. - 50471

Work experience

2020 - Present
Residential Manager, New Alternatives - Chula Vista, CA
- Served as part of an on-call emergency response team for crisis intervention within the facility.
- Provided referrals and crisis intervention and chaired personal careplan meetings.
- Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader.
- Revised treatment plans in consultation with clinical psychiatrist based on patient progress.
2019 - 2020
Mental Health Case Manager, New Alternatives - Chula Vista, CA
- Utilize Anasazi for county behavioral health assessments, to complete progress notes, treatment plans and discharge summaries.
- Assist in connecting clients with state and local community resources.
- Completed patient treatment plans; monitored quality of services ex- tended to clients.
2018 - 2019
Therapist, South Bay Community Services - Chula Vista, CA
- Developed treatment plans, provided individual and group counseling, and maintained program participant documentation and records.
- Developed integrated treatment plans targeting a client's goals and objectives.
- Present mental health/ suicide awareness curriculum to groups of students and faculty ranging from 20-300 participants at one time.
- Managed and implemented Transitional Drug Abuse Treatment (TDAT) program.
2016 - 2017
Youth Specialist, YMCA of Greater Indianapolis - Noblesville, IN
- Communicate with clients to accomplish companionship, personal care and house care.
- Supervised recreational activities and other activities.

Skills

Rehab
Client Supervision
Procedures
Crisis Intervention
Youth Development
Health Care
Daily Schedule
Mental Health
Diverse Population
Anxiety Disorders

Education

Master's Degree, Medical Assisting Services (2017 - 2018)
Bryan College
El Cajon,
Bachelor's Degree, Nursing Assistants (2013 - 2016)
South College
Knoxville,

Residential manager resume

Jerry Campbell

(350) 555-6562 | jcampbell@example.com

Memphis, TN | 61437 N. Park Ln. - 90117

Work experience

2017 - Present
Residential Manager, Youth Villages - Memphis, TN
- Coordinated staffing assignments for CPR training, orientation sessions, residential meetings.
- Supervised a staff of 8 degreed mental health professionals.
- Respond to crisis intervention situations and be responsive to on-call situations as required.22.
2013 - 2017
Addictions Counselor, Behavioral Health Group - Memphis, TN
- Perform risk assessments and facilitate appropriate disposition.
- Developed, initiated, implemented, and evaluated comprehensive treatment plans for youth.
- Worked as the night organizational manager providing substance abuse treatment services to military veterans in recovery.
- Provided substance abuse education and recovery based groups.
2011 - 2013
Counselor, Lakeside Child Care Center - Memphis, TN
- Complete the admissions process after patients have been assessed and admit patients into the hospital database.
- Cooked Food Provided customer service to customers Presented case history material for review and discussion with employees when accidents happen.
- Assist in the planning and implementing of the daily activities that fit the children's needs and interests.
2001 - 2011
Residence Counselor, Youth Villages - Memphis, TN
- Provided safety and structure for the youth as they progressed through their psychological and behavioral treatment plans.
- Provide assistance to client via 24-hour on-call crisis intervention.
- Coordinated daily activities and planned recreational activities.
- Cared for a group of children in a private and secure residential setting.

Skills

Social Workers
Community Activities
Personal Care
Community Resources
IOP
Psychosocial Assessments
Group Facilitation
Daily Operations
Crisis Intervention
Residential Facilities

Education

Bachelor's Degree, Psychology (1998 - 2001)
Ashford University
San Diego,

Residential manager resume

Shirley Patterson

(590) 555-3738 | spatterson@example.com

Boston, MA | 83900 N. Second Ln. - 55517

Work experience

2016 - Present
Residential Manager, Justice Resource Institute - Boston, MA
- Work independently with little or no direct supervision.
- Cooperated on all levels to develop effective internal procedures.
- Update existing polices and procedures to maintain compliance with DBHDD.
- Increased occupancy by over 30% in Assisted Living and over 220% in Independent Living.
2014 - 2016
Program Supervisor, Children's Friend - Boston, MA
- Facilitate program development for IOP facility and ensure that program development is accordance with mission and goals.
- Design and oversee administrative procedures designed to meet the objectives established by the Board of Directors and Senior Management.
- Ensured the health and safety of members by following Club procedures and New York State Daycare guidelines.
- Maintained chemical safety procedures and MSDS's.
2011 - 2014
Therapist, Children's Friend - Boston, MA
- Conduct assessments and assist with mental health concerns, behavioral concerns, and positivebehavioral support, academic and classroom support.
- Responded to local medical hospital emergency rooms and medical units to evaluate patients presenting with psychiatric symptoms, and/or substance abuse.
2009 - 2011
Clinical Counselor, Riverside Community Care - Boston, MA
- Conducted emergency psychiatric crisis evaluations for children, adolescents, adults and geriatric populations in both community and hospital based settings.
- Assisted on Riverside's Trauma Team; responded to traumatic events in the community and facilitated healing using Psychological First Aid.
- Develop and conduct mental health trainings within the local and neighboring police departments.
- Administered medications adults with mental health diagnoses.
- Position served as a backup for the court advocates and interviewed clients seeking crisis intervention and protective orders
- Created individualized treatment plans for each client and assisted the clients in achieving the objectives of the goals they created.

Skills

Incident Reports
Community Resources
Mood Disorders
Treatment Plans
CPR
Procedures
Patient Care
Residential Facility
Trauma
Direct Support

Education

Bachelor's Degree, Psychology (2001 - 2004)
University of Massachusetts Boston
Boston,

Residential manager resume

Alice Porter

(820) 555-2319 | aporter@example.com

Washington, DC | 104 N. Elm Ave. - 52867

Work experience

2020 - Present
Residential Manager, The Arc of The United States - Washington, DC
- Served as primary point of contact on-call for four residential programs monthly.
- Answer on-call work phone at all hours on the weekends that I work.
- Trained employees in prevention of crisis and behavioral issues.
2016 - 2020
Program Supervisor, Dungarvin - Indianapolis, IN
- Provided back-up direct support and care to cover for absent staff.
- Trained counselors regarding communication procedures, proper documentation, and data entry.
- Supervised and managed independent living programs for foster care youth.
- Developed internal and external correspondence that facilitated effective communication and transfer of information between bi-coastal offices and outsourced production companies;.
2010 - 2016
Counselor, YMCA of Greater Indianapolis - Indianapolis, IN
- Helped them to choose a health care plan that best suited them.
- Provide supervision and services to adult consumers of mental health.
- Coordinated and ran the Placer County Mental Health Day Treatment Program.
2008 - 2010
Psychiatric Technician, SWBehavioral&Health - Chandler, AZ
- Provided basic health care according to mental health requirements of the patient.
- Assist in monitoring consumers taking medications administered by the RN on duty.
- Provided mental health services to clients in a locked twenty-four hour crisis unit.
- Bachelor Level Social Workers- Responsible for conducting court hearings for all involuntary mental health commitments.

Skills

Program Services
Medicare
Patient Care
DDS
Technical Assistance
Oversight
Communication
Intellectual Disabilities
Mental Health
Residential Setting

Education

Master's Degree, Business (2007 - 2008)
American InterContinental University
Chandler,
Bachelor's Degree, Business (2004 - 2007)
American InterContinental University
Chandler,

How to write a residential manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the residential manager role.

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in residential manager-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the residential manager position.

Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some residential manager interviews.

Here are example skills to include in your “Area of Expertise” on a residential manager resume:

Developmental Disabilities
Oversight
Incident Reports
Foster Care
Autism
Adaptive
Mental Health
Staff Training
Medication Administration
OSHA

Direct Supervision
Residential Program
Crisis Intervention
Direct Support Professionals
Mental Illness
Medical Appointments
CPR
Residential Service
Payroll
Intellectual Disabilities

Staff Schedules
Fire Drills
Staff Development
OPWDD
Applied Behavior Analysis
Group Homes
Community Outings
State Regulations
Disciplinary Actions
Community Resources

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the residential manager position. Here is how to most effectively structure your work experience:

List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs.

How to write residential manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great residential manager resumes:

Work history example #1

Substance Abuse Counselor

Action Services

Facilitated individual and family counseling sessions and coordinated local area aftercare services for the behavior disordered resident youths.
Worked extensively with clients with co-occuring disorders, including PTSD and depression.
Provided intensive in-home counseling during family crisis related to various types of child abuse, parental control and safety concerns.
Assisted staff counselors and administrators in providing services for individuals with disabilities.
Cultivated personal relationships with children age 5-12, facilitated counselor planned activity periods, participated in service crews

Work history example #2

Residential Counselor

Catholic Charities

Assisted adults with developmental disabilities by following Individual Service Plans (ISP's) Encouraged community engagement.
Established client communication through co-facilitating group and independent therapy sessions.
Trained and counseled on health and public issues such as HIV/AIDS, immigrant health concerns, substance abuse, and tuberculosis.
Trained on SKIP procedures and CPR.
Coordinated educational counseling, career enhancement and employment placement services for Haitian adults.

Work history example #3

Ambulatory Care Coordinator

UnitedHealth Group

Reviewed all commercial insurance contracts for authorization of services and provided alternatives to care as appropriate.
Performed triage on calls from incoming clinical lines, assuring the appropriate services and information is delivered to members and providers
Researched and provided information regarding patient statistic results, critical care and authorization inquiries to callers while maintaining HIPAA confidentiality.
Established and maintained communication via telephone with clients and their adjusters in regarding their work compensation cases.
Triaged and transferred callers to on staff clinicians for Urgent treatment while maintaining above average call stats.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from residential manager resumes:

Doctoral Degree in psychology

University of Maryland - College Park, College Park, MD

2006 - 2009

Master's Degree in medical assisting services

Bryan College, El Cajon, CA

2017 - 2018

Highlight your residential manager certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your residential manager resume:

First Aid, CPR and AED Instructor
Certified Management Accountant (CMA)
Medication Aide Certification (MACE)
Medical G.A.S. Installer (Med)
Certified Professional - Human Resource (IPMA-CP)
Certified Medical Office Manager (CMOM)
Adult and Pediatric First Aid/CPR/AED
Certified Therapeutic Recreation Specialist (CTRS)
Certified Property Manager (CPM)

Updated March 26, 2025

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