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Top 50 Residential Sales Skills

Below we've compiled a list of the most important skills for a Residential Sales. We ranked the top skills based on the percentage of Residential Sales resumes they appeared on. For example, 12.8% of Residential Sales resumes contained Real Estate as a skill. Let's find out what skills a Residential Sales actually needs in order to be successful in the workplace.

These are the most important skills for a Residential Sales:

1. Real Estate

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high Demand
Here's how Real Estate is used in Residential Sales jobs:
  • Fostered and maintained relationships with active real estate investors.
  • Worked with prospects showing all sorts of real estate, stores, restaurants, businesses for sale and apartments or homes.
  • Coordinate, negotiate and manage the complete real estate transaction process from initial contact to ongoing follow-up after the close.
  • Represented & negotiated pro buyer &/or seller; provided direction to stakeholders & ensured closing of real estate deals.
  • Maintained lock-box readings and followed up with real estate agents on a daily basis for any feed-back or correspondence.
  • Maintained Arizona real estate license, performed lead generation, sales and contract negotiations for residential home sales.
  • Licensed Realtor Residential Real Estate Agent specializing in home sales and rentals in the Phoenix market.
  • Managed all aspects of the real estate business including 1031 exchanges, foreclosures and short sales.
  • Analyzed local real estate trends and created Market Analysis and Investment Analysis reports.
  • Reason for leaving: Was a full- time student and real estate agent.
  • Tried to convert some to clients to look at real estate.
  • Worked in residential real estate, primarily as Buyer's Representative.
  • Listed and sold residential real estate in Tulsa, Oklahoma.
  • Perform home inspections on real estate sales prior to purchase.
  • Experienced in multi-residential unit sales, Proposition 60/90 sales, and probate with court confirmations real estate transactions.
  • Profile > Real Estate Agent Assist clients in buying and selling of real estate.
  • Coordinated travel accommodations when attending out of town real estate events.
  • Listed and Sold Residential Real Estate Meet while clients to complete the sales transactions Escrow co ordinate
  • Obtained Residential Real Estate License in the State of NJ Placed license at Coldwell Banker
  • Associate Kelstrup Realtors Lakeway Drive Bellingham, WA 98225 Gordon Stafford No longer a real estate business

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2. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Residential Sales jobs:
  • Maintained high levels of product knowledge by participating in marketing and training seminars.
  • Passed all qualifying product knowledge and sales knowledge exams.
  • Maintain company sales materials and current product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Applied product knowledge and identified opportunities to upsell and savings.
  • Maintain extensive product knowledge to give client best information available.

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3. Prospective Buyers

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high Demand
Here's how Prospective Buyers is used in Residential Sales jobs:
  • Influenced the decision process and communicated value to prospective buyers/renters through in-depth needs analysis and model home demonstrations.

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4. Customer Service

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high Demand
Here's how Customer Service is used in Residential Sales jobs:
  • Provide excellent customer service to customers who are interested in upgrading services.
  • Generated new customers and provided customer service support to existing accounts.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
  • Manage customer feedback through customer service department.
  • Developed marketing strategy and customer service standards.
  • Achieved and maintained high level of referral business through client trust and high level of focus on customer service.
  • Improved District wide customer service results as the District Customer Care Index (CCI) Team leader.
  • Process paper work order for final contract * Maintain great customer service and customer retention by follow ups
  • Provided customer service to customers on the phone and as well as walk in customers.
  • Oversee customer service issues, that were unable to be satisfied by staff members.
  • Build rapport with clients using skills in customer service, technical support and referrals.
  • Follow up with customer service issues concerning installations, service and billing.
  • Exposed to high levels of sales and customer service training.
  • Provided high quality customer service in a team atmosphere.
  • Establish and maintain client relationships with outstanding customer service.
  • Provide unmatched customer service at all times.
  • Completed required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy.
  • Equipped with hands-on leadership, business management, and customer service expertise.
  • Manage million dollar accounts on a daily basis and help with quarterly inventory.Customer service was a very high priority.
  • Worked closely with management Outside Working Field Sales Project Management, Customer Service Managed 24 Hour Emergency Service Department

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5. Door Sales

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high Demand
Here's how Door Sales is used in Residential Sales jobs:
  • Perform door to door sales, communicating new products and service with presentations.
  • Direct Marketing to increase company awareness in Atlanta Managed Door to Door sales team and created Social Media campaigns

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6. Sales Goals

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high Demand
Here's how Sales Goals is used in Residential Sales jobs:
  • Network within communities to increase brand awareness and increase sales to meet and exceed company sales goals.
  • Reached and exceeded weekly sales goals, cold called door to door 80- 100 residences per day.
  • Create sales forecast, personal sales goals, track performance, and submit monthly sales reporting.
  • Motivate, train and coach agents to meet minimum sales goals of $2M annually.
  • Exceeded sales goals at three Virginia Verizon Wireless retail store locations.
  • Encourage certain programs to meet the outside, weekly sales goals.
  • Exceeded the monthly, quarterly and yearly targeted sales goals.
  • Earn commission and incentives for exceeding sales goals.
  • Exceeded company benchmarks for sales goals.
  • Meet and exceed sales goals.
  • Trained and coached new realtors regarding prospecting, and setting and achieving sales goals.
  • Meet and exceed sales goals while following up with customers to ensure customersatisfaction.

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7. Internet

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high Demand
Here's how Internet is used in Residential Sales jobs:
  • Installed and programmed wired and wireless security systems to interact over the internet
  • Created Virtual Tour Internet/website business, HomePictures.net, that served hundreds of real estate agents and agencies throughout central Alabama
  • Grow relationships by target marketing through various means such as open houses, direct mail, and internet marketing.
  • Utilized phone, internet, networking, and presentations to acquire and keep clients.
  • Created strategic sales growth through internet marketing, direct mail strategies and social media.
  • Establish disconnect transfer as well as add newtelephone, cable, cellular, digital cable, and internet service.
  • cable TV, internet, and phone service
  • Worked with a 8 man sales team to promote Comcast products ranging from High Speed Internet to Home Security.

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8. New Accounts

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high Demand
Here's how New Accounts is used in Residential Sales jobs:
  • Established new accounts and relationships throughout region * Estimating - Take Offs from Blue Prints - Bidding of residential and commercial projects
  • Worked on the DIRECTV account setting up new accounts and answering inquiries from different marketing channels.
  • Reestablished new accounts in commercial lawn care, landscaping and construction markets.
  • Procure new accounts dealing with commercial and residential services.
  • Generate customer leads to develop new accounts.

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9. Sales Contracts

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high Demand
Here's how Sales Contracts is used in Residential Sales jobs:
  • Designed and produced all marketing collateral, sales plans, sales contracts, marketing materials, signage and advertising.
  • Prepare and negotiate legal documents including listings and sales contracts for buyers, sellers and investors.
  • Developed sales contracts for houses being sold.
  • Negotiated Real Estate sales contracts and closings.
  • Negotiated commercial sales contracts and leases.
  • Prepare, process and execute Residential Sales Contracts, Leasing Agreements, Addendums and Property Disclosures.
  • Generated new business and residential sales contracts in San Joaquin and Stanislaus counties.

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10. Present Sales Presentation

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Here's how Present Sales Presentation is used in Residential Sales jobs:
  • Present sales presentation and proposal to prospects, identifying positive features and advantages of their products and services.
  • Present sales presentations and proposal to prospects, indentifying customer needs and knowledge of product and services.

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11. Residential Security Systems

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high Demand
Here's how Residential Security Systems is used in Residential Sales jobs:
  • Position included the sale and design of residential security systems, specifically designed for upscale homes
  • Market, close and monitor installation of residential security systems.

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12. Hvac

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high Demand
Here's how Hvac is used in Residential Sales jobs:
  • Followed leads, completed bids, closed sales and acted as job foreman on all residential and commercial HVAC replacements.
  • Executed marketing programs for conversion burners, HVAC and water heaters exceeding corporate budget for three years.
  • Provided training, guidance to other HVAC techs, organized ideas to improve services and productivity.
  • Direct sales of HVAC, high performance windows, and insulation in the residential market.
  • Monitored HVAC projects in progress.
  • service plans, and HVAC equipment.

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13. Property Management

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high Demand
Here's how Property Management is used in Residential Sales jobs:
  • Managed properties that were under Property Management agreements.
  • Worked with buyers, sellers, landlords, and renters in all aspects of General Real Estate & Property Management.
  • Managed short sales and bank negotiations, General real estate purchase/sale transactions, Property management and leasing.
  • Assisted with property management of Plath Realty business by managing books and credit checks.
  • Employed by three property management companies and two owners.
  • Negotiated sales, property management and leasing contracts.
  • Coordinate BLM exchange and property management.
  • Licensed Real Estate Broker / Sales Agent, Property Management Assist clients with property searches for both purchases and rentals.

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14. Phone Calls

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high Demand
Here's how Phone Calls is used in Residential Sales jobs:
  • Make follow-up phone calls as requested by prospective customer.
  • Handled all incoming phone calls and lead generation.
  • Make over 200 phone calls a week and door knock at least 100.

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15. Market Research

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16. ADT

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Here's how ADT is used in Residential Sales jobs:
  • Identified customer needs, presented ADT products and services, and met/exceeded sales quota.
  • Developed and maintained a thorough knowledge of ADT's services and pricing structure.
  • Adhered to current ADT policies, procedures, products, programs and services.
  • Sell ADT security systems to residential and small business clients.
  • Complete needs analysis and 3 year ADT contracts.
  • Presented and sold ADT home security systems and devices to residential clients, Oversee Installations and provide demonstrations for new customers.
  • commissioned) ADT Home Security Services - Residential Sales Representative Pelham, Al Make personal presentations regarding home security services.

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17. Residential Customers

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Here's how Residential Customers is used in Residential Sales jobs:
  • Educated residential customers through demonstration of ADT security products.
  • Excel at selling programs and services throughout assigned territory to residential customers; Conduct lead follow-up through telephone and in-person contact.
  • Work with high-end residential customers determining security needs; working out pricing; schedule installations; follow-up; customer service;
  • Receive and process calls from residential customers and serve as the end-to-end point of contact for these customers.
  • Generated sales revenue by adding new program residential customers and cross selling and up selling current residential customers.
  • Sell ADT security packages to residential customers Successfully reaches set goals each month
  • Provided direct sales to residential customers Developed marketing plan for residential prospects Coordinated customer service needs with office staff and operations

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18. Potential Customers

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Here's how Potential Customers is used in Residential Sales jobs:
  • Provided thorough product information to potential customers, and excellent customer service to connected customers.
  • Demonstrated ability to develop a sense of trust among potential customers.
  • Searched for Potential Customers and the best available properties in Manhattan to suit their needs.
  • Identify potential customers by cold-calling, mailers, door knocking, and answering emails.
  • Commissioned) Present alarm system technology, policy and installation to potential customers.
  • Assist Customers with Roofing Options Canvas city for Potential Customers

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19. Customer Base

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average Demand
Here's how Customer Base is used in Residential Sales jobs:
  • Maintained and generated a loyal customer base while building professional relationships within the community.
  • Increased customer satisfaction by providing technical guidance and recommendations to existing customer base.
  • Developed a new customer base consisting of 48 residential and 8 business accounts in 2012.
  • Promoted and developed programs to meet the needs and concerns of a diverse customer base.
  • Developed and fostered wide customer base through existing contacts and extensive lead generation work.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Raise new customer base through territory marketing, sales calls and prospecting.
  • Managed and developed customer base to maximize growth and revenues.
  • Performed assorted tasks for customer base to increase satisfaction.
  • Managed customer base to ensure client satisfaction.
  • Increased new customer base by 23%.
  • Managed and maintained my customer base.

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20. Residential Properties

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Here's how Residential Properties is used in Residential Sales jobs:
  • Dust, debris and dirt control to provide zero contamination to residential properties.
  • Show residential properties and demonstrates the features and benefits of available homes.
  • Contract Negotiations: Negotiated contracts for buyers of residential properties.
  • Performed sales and leasing for commercial and residential properties.

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21. New Clients

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Here's how New Clients is used in Residential Sales jobs:
  • Developed new clients through business networking, cold calls, follow up advertisements and marketing initiatives.

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22. Prospective Customers

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average Demand
Here's how Prospective Customers is used in Residential Sales jobs:
  • Provided a timely and effective sales presentation to prospective customers to ensure product and services offered are thoroughly explained and understood.
  • Performed on-site analysis to determine prospective customers' needs.
  • Identified prospective customers using lead generating methods as well as following up with those leads by phone and in person.
  • Provided sales support to customer base including prospective customers for establishing sales leads and developing them into future projects.
  • Sell programs and services to current and prospective customers through traveling around assigned territory.
  • Initiate solicitation to all prospective customers whom pulled building permits in surrounding counties.
  • Maintained call control and high level of customer service to prospective customers.
  • Gather information from prospective customers to identify their lawn care needs.
  • Prepared and presented sales proposals to current and prospective customers.

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23. New Construction

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Here's how New Construction is used in Residential Sales jobs:
  • Represented Harpenau Homes/Sales - Floor Plan Design for New Construction.
  • Increased sales and funding for three of The Bedford Group's new construction real estate projects, Los Angeles, CA.

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24. Project Management

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Here's how Project Management is used in Residential Sales jobs:
  • Project management of residential and commercial remodeling projects.

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25. Architects

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Here's how Architects is used in Residential Sales jobs:
  • Conducted new product presentations (lunch and learns) to Architects and Engineers.
  • Consulted with homeowners, designers, architects, and builders.
  • Coordinated with architects on commercial projects * General Contractor sales and scheduling for commercial projects.

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26. REO

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Here's how REO is used in Residential Sales jobs:
  • Perform Broker Price Opinion Analysis for REO and bank owned properties by analyzing market trends to determine competitive market prices.
  • Generate reoccurring revenue with all inbound and outbound calls and/or handle customer service concerns on a daily basis.
  • Involved in Short Sales REO's, 1031 Exchanges

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27. Sales Representatives

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Here's how Sales Representatives is used in Residential Sales jobs:
  • Developed many new sales representatives and collaborated closely with higher level management to boost company revenue.
  • Managed sales representatives while developing and applying marketing skills.
  • Managed various sales representatives in Minneapolis Area.
  • Contest included sales representatives from over 300 moving companies across the country.
  • Managed two groups of outside sales representatives.

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28. Current Customers

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Here's how Current Customers is used in Residential Sales jobs:
  • Receive calls from current customers and non-subscribers for sales and revenue generation in a high-intensity call center sales environment.
  • Company leads, cold calling and referrals from new and current customers.
  • Contacted current customers to try to upsell products and check current services
  • Cross sold and upsold to current customers.

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29. Comcast

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average Demand
Here's how Comcast is used in Residential Sales jobs:
  • Promote and sell Comcast/Xfinity products and services to new and existing customers within an assigned territory.

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30. Customer Retention

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low Demand
Here's how Customer Retention is used in Residential Sales jobs:
  • Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service
  • Handled customer retention, trouble shooting for potential problems, coordination of related

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31. Positive Features

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Here's how Positive Features is used in Residential Sales jobs:
  • Presented sales presentation and proposals identifying positive features and benefits of product and services over the competition.

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32. Sales Process

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Here's how Sales Process is used in Residential Sales jobs:
  • Assess customer s needs during the sales process and estimate/design systems with the appropriate functionality.
  • Educate on the sales process.

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33. Open Houses

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low Demand
Here's how Open Houses is used in Residential Sales jobs:
  • Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
  • Assisted with open houses, home staging and marketing events.

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34. Trade Shows

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Here's how Trade Shows is used in Residential Sales jobs:
  • Prospected new customers through cold calls, referrals, networking, and trade shows.
  • Participated in regional trade shows and coordinated monthly sales blitzes.
  • Attended trade shows and sales conferences.
  • Coordinated builder/contractor trade shows 3-4 times a year to increase marketability and brand Source custom equipment when necessary for extraordinary projects.
  • Developed new prospects and markets through on-site meetings at schools, town offices, property management firms and Trade Shows.
  • Promoted Middlewoods in senior living conferences and trade shows

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35. Contract Negotiations

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Here's how Contract Negotiations is used in Residential Sales jobs:
  • Analyze market data to determine trends, pricing strategies and leverage clients in contract negotiations.
  • Coordinate property closings, contract negotiations, overseeing signing of documents and disbursement of funds.
  • Contract negotiations, customer relations, marketing, advertising, financing, mortgages.

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36. Business Development

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Here's how Business Development is used in Residential Sales jobs:
  • Sourced new clients through networking, business development and referrals for commercial and residential transactions.
  • Charged with all contractual responsibilities as well as new business development.

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2 Business Development Jobs

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37. MLS

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low Demand
Here's how MLS is used in Residential Sales jobs:
  • Trained for other agents on the use of personal computers and software as well as the local MLS system.
  • Created, marketed and maintained MLS listings among agents and throughout target brokerage communities.
  • Research and obtain local information from the MLS and while utilizing community resources.
  • Take photos of listing and add to MLS.
  • Maintained MLS listings for responsible properties.
  • Search MLS for listings for buyers Attend broker meetings to gain new listings for buyers.

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38. Purchase Agreements

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Here's how Purchase Agreements is used in Residential Sales jobs:
  • Prepared market analysis, h open houses and negotiated purchase agreements.
  • Present listing and purchase agreements.

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39. Customer Relations

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Here's how Customer Relations is used in Residential Sales jobs:
  • Maintained customer relationships through consistent follow up to ensure long term satisfaction and generate referrals.
  • Maintained customer relationships in order to increase services.
  • Develop and maintain new and existing customer relations, develop and maintain rapport with new home sales counselors for sales leads.
  • Account Management Interviewing and Hiring Process Customer Relations Running and Managing an Office Environment

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40. Customer Accounts

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Here's how Customer Accounts is used in Residential Sales jobs:
  • Converted customer accounts from an acquired company resulting in increased customer service response.
  • Generate new business while also growing existing customer accounts.
  • Generated new customer accounts creativity.
  • Updated and maintained customer accounts, including contact names and numbers for future sales.
  • Focused on growing new customer accounts and building relationships with Contractors.

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41. Cold Calls

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Here's how Cold Calls is used in Residential Sales jobs:
  • Contacted clients provided via paid website, made cold calls to these clients.
  • Prospected daily via cold calls and networking.
  • Developed clientele via referrals, Marketing, and cold calls - up to 200 per week.

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42. Close Rate

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low Demand
Here's how Close Rate is used in Residential Sales jobs:
  • Close rate of 92%+ with over half being self-generated leads.
  • Averaged 47% close rate of sales vs. leads, maintaining $3,000.00 - $5,000.00 in weekly sales.
  • Average first call close rate for new leads 76%.
  • Maintain a close rate of 50%.
  • Maximize company and advertizing efforts by maintaining a high close rate on office leads.

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43. Billing Questions

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Here's how Billing Questions is used in Residential Sales jobs:
  • Assist customers with billing questions or repair issues...
  • Assist customer with inquiries Assist with billing questions.

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44. CRM

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low Demand
Here's how CRM is used in Residential Sales jobs:
  • Execute the integration of a CRM to increase professionalism, productivity, and bottom line.
  • Utilized client relationship management (CRM) tool that drove productivity and tracked orders.
  • Created SQL based CRM for DealerOn.

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45. Data Entry

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Here's how Data Entry is used in Residential Sales jobs:
  • Completed accurate data entry and follow up customer service installation surveys.
  • Prepared client proposals and performed data entry of final sales agreements, appropriately coding and processing through all internal departments.
  • Processed name and address changes, Bankruptcy, return mail, and data entry.

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46. Alarm Systems

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Here's how Alarm Systems is used in Residential Sales jobs:
  • Performed residential sales and prospecting with new and existing customers by offering expert advice on existing and new residential alarm systems.
  • Conducted intricate sales-cycles that included intrusion, surveillance, access control, fire alarm systems and implementation into clients existing systems.

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47. Client Relationships

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48. Final Contract

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Here's how Final Contract is used in Residential Sales jobs:
  • Presented sales presentations and proposals to prospects, followed up with new customers and prepared final contracts for signatures.
  • Followed up with prospects and prepared final contracts for approval.
  • Prepare final contract for signature.

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49. New Product Development

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50. General Contractors

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Here's how General Contractors is used in Residential Sales jobs:
  • Contacted general contractors to generate HVAC contracts.

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Residential Sales Jobs

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20 Most Common Skills For A Residential Sales

Real Estate

16.9%

Product Knowledge

14.7%

Prospective Buyers

7.7%

Customer Service

6.8%

Door Sales

6.4%

Sales Goals

6.1%

Internet

5.3%

New Accounts

3.9%

Sales Contracts

3.8%

Present Sales Presentation

3.4%

Residential Security Systems

3.4%

Hvac

3.2%

Property Management

2.7%

Phone Calls

2.7%

Market Research

2.7%

ADT

2.4%

Residential Customers

2.1%

Potential Customers

2.0%

Customer Base

1.9%

Residential Properties

1.9%
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Typical Skill-Sets Required For A Residential Sales

Rank Skill
1 Real Estate 12.8%
2 Product Knowledge 11.1%
3 Prospective Buyers 5.8%
4 Customer Service 5.1%
5 Door Sales 4.8%
6 Sales Goals 4.6%
7 Internet 4.0%
8 New Accounts 2.9%
9 Sales Contracts 2.9%
10 Present Sales Presentation 2.5%
11 Residential Security Systems 2.5%
12 Hvac 2.4%
13 Property Management 2.0%
14 Phone Calls 2.0%
15 Market Research 2.0%
16 ADT 1.8%
17 Residential Customers 1.6%
18 Potential Customers 1.5%
19 Customer Base 1.5%
20 Residential Properties 1.5%
21 New Clients 1.5%
22 Prospective Customers 1.1%
23 New Construction 1.1%
24 Project Management 1.0%
25 Architects 1.0%
26 REO 1.0%
27 Sales Representatives 1.0%
28 Current Customers 1.0%
29 Comcast 0.9%
30 Customer Retention 0.9%
31 Positive Features 0.9%
32 Sales Process 0.9%
33 Open Houses 0.9%
34 Trade Shows 0.8%
35 Contract Negotiations 0.8%
36 Business Development 0.8%
37 MLS 0.8%
38 Purchase Agreements 0.7%
39 Customer Relations 0.7%
40 Customer Accounts 0.7%
41 Cold Calls 0.7%
42 Close Rate 0.7%
43 Billing Questions 0.7%
44 CRM 0.6%
45 Data Entry 0.6%
46 Alarm Systems 0.6%
47 Client Relationships 0.6%
48 Final Contract 0.6%
49 New Product Development 0.6%
50 General Contractors 0.6%
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