What does a residential sales do?
Residential sales responsibilities
Here are examples of responsibilities from real residential sales resumes:
- Utilize CRM systems to effectively manage accounts; leverage competitor and market intelligence to drive offer posture and capture competitor accounts.
- Identify customer needs, present ADT products and services, and met/exceed sales quota.
- Educate residential customers through demonstration of ADT security products.
- Utilize CRM systems to effectively manage accounts; leverage competitor and market intelligence to drive offer posture and capture competitor accounts.
- Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.
Residential sales skills and personality traits
We calculated that 20% of Residential Sales are proficient in Product Knowledge, Strong Work Ethic, and HVAC. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Physical stamina.
We break down the percentage of Residential Sales that have these skills listed on their resume here:
- Product Knowledge, 20%
Maintained high levels of product knowledge by participating in marketing and training seminars.
- Strong Work Ethic, 15%
Maintain strong work ethic and assume many different roles on any given day.
- HVAC, 8%
Followed leads, completed bids, closed sales and acted as job foreman on all residential and commercial HVAC replacements.
- Direct Sales, 5%
Work territories throughout Virginia First sales opportunity out of college Gained experience in business management and direct sales.
- Broadband, 4%
Achieve and maintain high-volume sales output, for cell phones and broadband products to stay employed with company.
- Bundling, 4%
Developed simplified bundling offers and save/sale process improvements for call centers.
Most residential sales use their skills in "product knowledge," "strong work ethic," and "hvac" to do their jobs. You can find more detail on essential residential sales responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for a residential sales to have is customer-service skills. Their role and responsibilities require that "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Residential sales often use customer-service skills in their day-to-day job, as shown by this real resume: "provided direct sales to residential customers developed marketing plan for residential prospects coordinated customer service needs with office staff and operations"
Interpersonal skills. Another soft skill that's essential for fulfilling residential sales duties is interpersonal skills. The role rewards competence in this skill because "wholesale and manufacturing sales representatives must be able to work well with many types of people." According to a residential sales resume, here's how residential sales can utilize interpersonal skills in their job responsibilities: "increased sales volume by understanding the interests and concerns of customers; utilizing excellent interpersonal communication skills, clearly articulating ideas. "
Physical stamina. residential sales are also known for physical stamina, which are critical to their duties. You can see how this skill relates to residential sales responsibilities, because "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." A residential sales resume example shows how physical stamina is used in the workplace: "provided these services through outbound telephone sales and email interactions without the benefit of physical product to display. "
Self-confidence. A big part of what residential sales do relies on "self-confidence." You can see how essential it is to residential sales responsibilities because "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations." Here's an example of how this skill is used from a resume that represents typical residential sales tasks: "demonstrated direct sales ability, self-confidence, excellent communication skills and rapport building with clients and potential customers. "
The three companies that hire the most residential saless are:
- Benjamin Franklin Plumbing15 residential sales jobs
- Closet Factory8 residential sales jobs
- Binny's4 residential sales jobs
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Residential sales vs. Sales development representative
A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.
These skill sets are where the common ground ends though. The responsibilities of a residential sales are more likely to require skills like "strong work ethic," "hvac," "direct sales," and "broadband." On the other hand, a job as a sales development representative requires skills like "sdr," "lead generation," "account executives," and "linkedin." As you can see, what employees do in each career varies considerably.
Sales development representatives earn the highest salaries when working in the start-up industry, with an average yearly salary of $54,512. On the other hand, residential sales are paid more in the finance industry with an average salary of $102,838.The education levels that sales development representatives earn slightly differ from residential sales. In particular, sales development representatives are 1.8% less likely to graduate with a Master's Degree than a residential sales. Additionally, they're 0.3% less likely to earn a Doctoral Degree.Residential sales vs. Sales representative
Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that residential sales responsibilities requires skills like "strong work ethic," "hvac," "broadband," and "bundling." But a sales representative might use other skills in their typical duties, such as, "crm," "sales rep," "work ethic," and "powerpoint."
Sales representatives may earn a lower salary than residential sales, but sales representatives earn the most pay in the pharmaceutical industry with an average salary of $74,623. On the other hand, residential sales receive higher pay in the finance industry, where they earn an average salary of $102,838.Average education levels between the two professions vary. Sales representatives tend to reach similar levels of education than residential sales. In fact, they're 2.2% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.Residential sales vs. Sales professional
A sales professional is an employee who is responsible for the management and assessment of the effectiveness of a company's sales representatives and sales team. By setting sales goals, sales professionals work with other departments to learn more about the company's products and services while developing strategies for acquiring new clients. They analyze the company's track sales and status reports and present them to the top management to continually keep improving. Employers may require their sales professionals to have a bachelor's degree with working experience.
The required skills of the two careers differ considerably. For example, residential sales are more likely to have skills like "hvac," "direct sales," "residential real estate," and "door sales." But a sales professional is more likely to have skills like "pos," "crm," "work ethic," and "sales techniques."
Sales professionals typically earn similar educational levels compared to residential sales. Specifically, they're 0.7% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Residential sales vs. Sales specialist
A sales specialist is responsible for offering the best goods and services to customers in order to boost the company's sales. Sales specialists also promote strategies and solutions to contribute to the company's growth and profitability. A sales specialist must have extensive knowledge of the current market trends and the best sales skills to perform marketing tasks. Sales specialists should have excellent communication and customer service skills to assist existing and potential clients with their inquiries and concerns.
Types of residential sales
Updated January 8, 2025











