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Top 50 Residential Sales Representative Skills

Below we've compiled a list of the most important skills for a Residential Sales Representative. We ranked the top skills based on the percentage of Residential Sales Representative resumes they appeared on. For example, 13.0% of Residential Sales Representative resumes contained Customer Service as a skill. Let's find out what skills a Residential Sales Representative actually needs in order to be successful in the workplace.

These are the most important skills for a Residential Sales Representative:

1. Customer Service

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high Demand
Here's how Customer Service is used in Residential Sales Representative jobs:
  • Provided excellent customer service while maintaining high answered call percentage.
  • Provided excellent customer service by promptly handling customer requirements.
  • Earned numerous recognition's for exceptional customer service.
  • Contacted clients and collected delinquent accounts for customer care support * Displayed strong customer service and conflict management skills
  • Demonstrated commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
  • Awarded top 10 in sales/customer service in the company during first 2 months with the company.
  • Completed special projects and provided support to the lead, managers and customer service team.
  • Exhibited excellent interpersonal skills, customer service skills, and solved problems quickly & efficiently.
  • Directed and supervised neighborhood marketing reps, customer service reps, auditors and route managers.
  • Identify and resolve customer service issues such as missed pick- ups and billing issues.
  • Recognized for superior performance as a two-time Customer Service Royal Blue Award Winner.
  • Followed up on leads from the customer service center to close sales.
  • Focus on customer service and relationships was my priority.
  • Provide customer service within 1st 30 days.
  • Resolved low level customer service issues.
  • Respond to escalated customer service complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
  • Accomplished customer service continuous training, achieving and excelling Customer Service satisfaction rankings.
  • Maintain excellent customer service and customer retention Sell reactivation services and upgraded products Consistently meet sales quota
  • Schedule lawn services, customer service to clients Negotiate prices, complete all necessary arrangements/paperwork Completed 12-14 hours shifts daily
  • Account Management * Customer Service * Inside & Outside Sales

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2. Sales Goals

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Here's how Sales Goals is used in Residential Sales Representative jobs:
  • Key Achievements: - Routinely achieved monthly sales goals via cold calling, salesmanship and superior customer service.
  • Reach weekly and monthly sales goals, work in a team environment in to reach store goals.
  • Achieved weekly sales goals by going door to door selling cable and internet products.
  • Receive inbound calls to set up services.-Meet daily/weekly/monthly sales goals-Up-sale and offer all products
  • Achieved monthly sales goals for total sales and self generated sales.
  • Meet and exceed sales goals as established by local market.
  • Surpassed monthly, quarterly, and annual sales goals.
  • Generated revenue to meet or exceed established sales goals.
  • Maintained quality customer service while exceeded sales goals.
  • Achieved and exceeded sales goals and quotas consistently.
  • Exceeded monthly sales goals as set by company.
  • Achieve established sales goals and quotas.
  • Surpassed sales goals my first year by 100% while ending at 142% to Plan.
  • Exceeded sales goals of 15 units a month for 8 straight months.
  • Exceeded sales goals by 40%
  • Maintain relationships with newly acquired customers to further sales goals Keep up with competitive offers and technology being offered
  • Reached and exceeded weekly sales goals cold call door-to-door 80 - 100 residences per day.
  • Prospect for new business Follow up on leads, make cold calls, and secure appointments Met and exceeded sales goals

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3. ADT

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Here's how ADT is used in Residential Sales Representative jobs:
  • Completed the certification and training requirements needed to represent ADT Security in configuring and selling both residential and small business accounts.
  • Sell reactivation services and upgraded products within assigned territory to customers who have a previously discontinued ADT system.
  • Provided friendly and efficient customer service within ADT established compliance guidelines.
  • Produce and execute tailored sales presentations for the client that defines features and advantages of ADT products and services.
  • Marketed and sold ADT Home Health Services know as companion services, this is a Home Medical Alert System.
  • Adhere to current ADT policies, procedures, products, programs and services as an authorized ADT dealer.
  • Worked with former customers to return to ADT; reactivate security system upon receipt of contract.
  • Increased sales of ADT home security systems within a given territory through a variety of methods.
  • Identify customer needs and present ADT products and services and demonstrate the differentiated ADT value.
  • Evaluate individual needs and concerns and determine how ADT can best meet those needs.
  • Build trust and rapport with customers through consistent used of established ADT processes.
  • Adhere to ADT policies, procedures, products, programs and services.
  • Served as single point of contact for client, installer and ADT.
  • Meet or exceed assigned sales quota while following established ADT guidelines.
  • Gained a commanding knowledge of ADT product lines and services.
  • Established business relationships outside of ADT to create new contacts.
  • Create new business for ADT through contacts and referrals.
  • Attended ADT University in Atlanta, Georgia.
  • Prepare final agreements for signatures Meet or exceed assigned sales quota while following established ADT guidelines.
  • Sell reactivations and upgrades to customers who had a previously discontinued ADT system.

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10 ADT Jobs

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4. Present Sales Presentation

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Here's how Present Sales Presentation is used in Residential Sales Representative jobs:
  • Present sales presentations and proposals to potential customers by demonstrating features of our products and services over the competition.
  • Present sales presentation and proposal to new prospects identifying positive aspects and advantages of our products.
  • Present sales presentation and proposals to prospects by identifying positive features on our products and services.
  • Work and manage existing accounts as well as present sales presentation and proposals to prospects.
  • Analyze customer needs, present sales presentations, and implement appropriate follow up techniques.
  • Present sales presentation and proposals to new and existing prospects.

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5. Door-To-Door Sales

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Here's how Door-To-Door Sales is used in Residential Sales Representative jobs:
  • Used advanced sales techniques to generate over $63,000 in door-to-door sales in a period less than 3 1/2 months.
  • Prospected daily through referral groups and door-to-door sales techniques.
  • Conduct door-to-door sales of broadband services.

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6. Positive Features

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Here's how Positive Features is used in Residential Sales Representative jobs:
  • Presented sales presentation and proposal to customers, identified positive features and advantages of products and services over the competition.
  • Identify and present the positive features and advantages of our products and services over those of the competition.
  • Presented sales presentation and proposals to prospects, identifying positive features and advantages of ADT products and service
  • Assess individual client needs and present the positive features of products and services.
  • Overcome objections while identifying positive features and advantages of their products and services.
  • Delivered presentations to prospects, identified positive features and advantages of the products and services and proposed customized solutions to prospects.

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7. Internet

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Here's how Internet is used in Residential Sales Representative jobs:
  • Worked closely with internet and customer representatives to identify possible leads.
  • Offered customers additional services to up sale products like cell phones, long distance packages, internet, and Direct TV.
  • Time Warner Cable residential customers about our exciting core products/services including Cable, Road Runner High-Speed Internet, Digital Phone.
  • Marketed and sold Open range Broadband wireless internet and digital telephone services to new consumers.
  • Tracked equipment orders such as wireless phones, Direct TV, and internet products.
  • Installed internet modems, phone modems, high definition boxes, and DVR boxes.
  • Promote and sell cable, telephone and high speed internet through door-to-door selling.
  • Designed and managed local print and internet campaigns with $10K monthly budget.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Promoted Digital Video, High-Speed Internet, and Digital Voice services.
  • Sell Fiber-optics Cable, High-speed internet & Home phone.
  • Keyed orders for phone, internet and television services.
  • Cold-called residential and commercial sales of digital cable television and internet Assessed customer need and provided product information and demonstrations
  • Designed and sold video systems for small business up to 12,000 feet with transmisson over the internet to customer service center.
  • Customize CenturyLink and A&TT U-Verse internet and home phone service bundles Transfer existing customers to the appropriate department.
  • Qualify all inbound calls for phone and internet services based on customer's location from the Verizon/Fairpoint database.
  • Increased companies revenue with new sales of digital cable, internet, and digital phone service.
  • Conducted internet searches for properties being marketed, comparable properties and other information as needed.
  • Answered inbound calls from consumers looking to purchase phone, internet or televison services.
  • cable, phone and internet services

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31 Internet Jobs

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8. New Accounts

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Here's how New Accounts is used in Residential Sales Representative jobs:
  • Solicited new accounts and maintained contact with primary decision makers.
  • Identified new sales opportunities and successfully closed new accounts in eastern NC and south eastern VA.
  • Achieved second highest sales volume of renewed and new accounts for district in only 9 months.
  • Work to gain new accounts through neighborhood marketing and cold calling to further the business objectives.
  • Achieved 150 new accounts within 3 month period due to excellent sales and negotiation skills.
  • Service existing accounts, establish new accounts by planning and organizing daily work schedules.
  • Pursue new accounts through lead generation, cold calls and advertising referrals.
  • Opened new accounts, completed contract with customers, and collected payment.
  • Number one focus is gain new accounts and grow my territory.
  • Established new accounts through selling home security systems and video cameras.
  • Coordinated with credit manager regarding current and new accounts.
  • Researched and secured new accounts in Central Alabama.
  • Generated new accounts through telemarketing and lead running.
  • Work with 28 sales professionals Support sales reps in opening new accounts and upgrading existing service.
  • Issue quotations for Garbage and recycling services Set up new accounts for customers as needed.
  • Generate leads and develop new accounts Exceed monthly company sales goals

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9. Customer Retention

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Here's how Customer Retention is used in Residential Sales Representative jobs:
  • Coordinate installations and foster customer retention by providing ongoing customer service after the sale.
  • Maintain customer retention by affirming customer satisfaction after the completion of install.
  • Maintain customer retention by affirming costumer satisfaction Acquire referrals from satisfied customers.
  • Achieved high customer retention and satisfaction levels within highly competitive markets.
  • Maintained customer retention bu affirming customer satisfaction after 3 months of service
  • Maintain customer retention by affirming customer satisfaction.
  • Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service.
  • Post installation follow-up and maintain customer retention after completion at six and twelve months of service.
  • Exceed and met sales quota within assigned territory while maintaining customer retention and excellence.
  • Increased recurring revenue by 30% and increased customer retention by 7%.
  • Improved customer retention by over 10% in 2009 as Branch Marketing Manager.
  • Focus on customer retention and future needs for upgrades or other locations.
  • Maintain assigned sales quota, customer retention and follow up.
  • Follow up with prospects and maintain customer retention.
  • Pioneered customer retention through scheduled customer follow-ups and establishing referralpartnerships with local business owners.
  • Sell of products within an assigned territory Presentations to prospective buyers Process work orders, contracts and maintain customer retention

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1 Customer Retention Jobs

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10. Potential Customers

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Here's how Potential Customers is used in Residential Sales Representative jobs:
  • Identified potential customers, preparing and presenting proposals, negotiating agreements and closing sales.
  • Solicited potential customers at local events, corporate cafeterias and retail locations.
  • Conducted presentations to potential customers on daily basis.
  • Negotiate contracts, continuous customer contact, cold calling potential customers, held events at fair grounds and convention centers.
  • Demonstrate products and services to existing or potential customers and assists them in selecting those best suited to their needs.
  • Answer inbound calls from potential customers who have been solicited through advertisements in a fast paced call center environment.
  • Quantify specific needs to provide informed recommendations that will provide potential customers with piece of mind.
  • Compiled a nightly report of customers targeted, communications with potential customers and accounts sold.
  • Processed incoming calls from potential customers who wanted to purchase home security systems.
  • Take incoming calls from potential customers and convince them to engage company services.
  • Set appointments with potential customers supplied through company and self generated leads.
  • Book appointments with potential customers to explain and sell products.
  • Contacted existing and potential customers through daily sales calls.
  • Take 30-75 incoming calls from potential customers.
  • Used spreadsheet to research potential customers.
  • Provided potential customers with price quote.
  • Processed credit checks on potential customers.
  • Prospect and contact potential customers Resolve customer inquiries
  • Used Salesforce and other software to navigate through active and potential customers for cold calling.
  • Qualified sales leads and prospecting efforts to pursue potential customers -Established and maintained relationships -Managed customer account base

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11. Residential Customers

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Here's how Residential Customers is used in Residential Sales Representative jobs:
  • Generated leads establishing personal and professional relationships closing large volume sales to medium-market residential customers
  • Developed, analyzed & managed natural gas expansion projects for off main residential customers.
  • Advised commercial and residential customers on waterproofing and structural foundation needs.
  • Prospected and managed an assigned territory of residential customers.
  • Maintained relationships with residential customers generating referral business.
  • Handled inbound inquiries from residential customers.
  • Provide knowledge on all customers for various products and pricing models and perform door to door marketing for all residential customers.
  • Contacted these potential residential customers, explained and promoted DirecTV's products and services, and successfully established new contracts.
  • Serviced residential customers with full solutions for their home while obtaining and retaining revenue for the company.
  • Provided necessary information to right sell residential customers into a package that best suited their needs.
  • Meet with residential customers to listen, inspect, analyze and sell pest management programs.
  • Executed 75 daily cold calls to potential residential customers to increase client base.
  • Determine needs of residential customers and strive to satisfy those needs.
  • Design security, fire & life safety systems for residential customers.
  • Called up to 100 residential customers daily.
  • Prospected and generated sales revenue by adding new program residential customers and cross selling and upselling current residential customers.
  • Implemented various sales and presentation techniques in a consultative manner in order to attract new residential customers.
  • Receive inbound calls from Uswest residential customers.
  • Conducted daily sales to residential customers Exceeded quality assurance guidelines Consistently was high performer on all sales metrics among peers
  • Obtain new residential customers for the Cumberland, Falmouth and Yarmouth service territory.

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23 Residential Customers Jobs

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12. Final Contract

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Here's how Final Contract is used in Residential Sales Representative jobs:
  • Reviewed and prepared final contract for customer approval.
  • Prepare final contract finalizing business arrangement.
  • Adhered to current ADT policies, procedures, products, programs, and services, prepared final contract for signature.
  • Prepare final contract for signature and process work order and complete all paperwork.
  • Followed up on sales proposal and prepared final contract for signature.
  • Processed work orders and final contracts in accordance with standardized procedures.
  • Prepare final contract for signature.
  • Follow up with prospects Prepare final contract for signature.

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13. Cold Calls

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Here's how Cold Calls is used in Residential Sales Representative jobs:
  • Completed standards for activity set by management of making 250 outbound cold calls and setting 12 appointments on a weekly basis.
  • Continued developing interpersonal skills while generating business through in-home sales visits, cold calls, and networking.
  • Make cold calls by knocking on doors and selling home security systems in residential neighborhoods.
  • Call upon new customers through referrals, warm door calls, and cold calls.
  • Executed 25 daily cold calls to top level executives to increase client base.
  • Canvassed neighborhoods for potential sales targets and performed in person cold calls.
  • Sell Commodities such as Gas and Electric Sell Home protection make cold calls

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14. Phone Calls

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Here's how Phone Calls is used in Residential Sales Representative jobs:
  • Maintain and follow through with prospect leads via phone calls, e-mails, and door knocking.
  • Build rapport with and maintain relationships with existing new and clients through phone calls and visits.
  • Make an average of 200 phone calls to identify prospects and utilizing creative lead techniques.
  • Respond to incoming phone calls and delegate as needed using the phone system.
  • Answer customer service phone calls; troubleshoot problems via phone.
  • Responded to leads from phone calls and walk-in customers.
  • Attended all meetings of association Answered phone calls Assisted in planning and coordinating events for residents on campus to attend.

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15. Small Business

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Here's how Small Business is used in Residential Sales Representative jobs:
  • Provided security equipment to small businesses and residential areas.
  • Sell residential and small business security systems
  • Involved in all aspects of sales of security systems and services to residential and small business accounts.
  • Direct sales of residential and small business security and fire detection systems.
  • Perform threat assessments of residential, small business, and commercial properties.
  • Design security systems for homes and small businesses.
  • worked to develop clients in the Small Business and Group Benefits area.

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16. Customer Base

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Here's how Customer Base is used in Residential Sales Representative jobs:
  • Maintain new and existing customer base through Consultation and recommendations to build trusting relationships.
  • Developed well respected relationships with residential customer bases who referred clients.
  • Designed and implemented sales strategies to achieve revenue goals by establishing and maintaining a solid and consistent customer base.
  • Managed approximately 350 accounts and grew customer base through networking, referrals, cold calling and sales presentations.
  • Develop a strong customer base through telemarketing skills and maintained existing clients through strong customer relations.
  • Estimated date of service to customer based on knowledge of branch production and service schedules.
  • Maintain current customer base and provide consistent excellence in customer service for all customers.
  • Managed customer base through retention, resale, and quality customer service maintenance.
  • Introduce new technology to existing customer base whose live styles have changed.
  • Use different resources to create new leads, to build customer base.
  • Generated revenue by prospecting and creating a new customer base.
  • Prospected, developed and maintained my own customer base.
  • Performed cold calls and serviced existing customer base.
  • Increased customer base through referrals.

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17. Sales Representatives

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Here's how Sales Representatives is used in Residential Sales Representative jobs:
  • Trained newly hired sales representatives on successful techniques of providing targeted customer service and growing of the business through effective marketing.
  • Relay successful leads and appointment data to concerned sales representatives.
  • Trained and developed new sales representatives.
  • Recruited and trained sales representatives.
  • Assisted in the training and evaluation of new sales representatives, provided customers with technical assistance, and customer support.
  • Recruited and maintained a team of 10 to 15 sales representatives over a period of 3 years.
  • Assist Sales Manager with Sales force training for tenure and new sales representatives throughout sales department.
  • Ranked 7th in the nation in sales out of approximately 1300 sales representatives within nine months.
  • Transferred to Residential Security Sales and was in charge of training new special sales representatives.
  • Schedule sales appointments for outside sales representatives by responding to incoming calls.
  • Promoted to manage a local team of 11 sales representatives.
  • Assisted in training of new sales representatives.
  • Utilized strong time management and organizational skills to work a large territory while also mentoring and training newly hired sales representatives.
  • Maintained the lowest new sale cancel percent of all sales representatives in the Pocatello office.
  • Mentored and assisted in the development of 5 new sales representatives that were onboarding.

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1 Sales Representatives Jobs

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18. Prospective Customers

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Here's how Prospective Customers is used in Residential Sales Representative jobs:
  • Promote and sell security systems to existing and prospective customers through a relationship-based approach.
  • Provided prospective customers with residential telephone, internet, and wireless phone solutions.
  • Update customer database with contact details and interest information from prospective customers.
  • Called prospective customers utilizing automated dialing system, and specialized with B2B.
  • Identified prospective customers using lead generating methods and performing an average of 100-200 doors per day.
  • Conducted site visits to prospective customers and existing accounts throughout Nassau and Queens.
  • Meet with existing and prospective customers to renew or establish ADT service.
  • Contacted and met with new prospective customers to sell new services.
  • Received 40-50 calls per day from current and prospective customers.
  • Offer sales presentation and proposal to prospective customers.
  • Manage all sales leads and identify prospective customers.
  • Presented model sales calls to prospective customers.
  • Follow up with prospective customers.
  • Multitasked via advanced databases to generate leads, present sales proposals to prospective customers, and coordinate installation and activation schedules.
  • Adhere to current ADT policies, procedures, products, programs and services * Follow up with prospective customers.
  • Top revenue sales rep for 8 consecutive months Answered high level of sales and service calls Made connections to prospective customers

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19. Alarm Systems

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Here's how Alarm Systems is used in Residential Sales Representative jobs:
  • Assisted prospective customers in reconnecting existing ADT alarm systems.
  • Commission-based employment selling security alarm systems.
  • Handled sales contracts in the residential sector re-sale and new, designed alarm systems; safety fire and carbon monoxide.
  • Conduct sales presentations on alarm systems and propose services by identifying features and benefits of services based on customer needs.
  • Achieve weekly, monthly, and yearly sales goals for the residential sales market for home burglar alarm systems.
  • Sell burglar, fire, and medical emergency alarm systems and security monitoring services to residential and business clients.
  • Assisted current and prospective customers by troubleshooting their alarm systems and educating them on how to use it.
  • Promote and sell ADT residential alarm systems and upgrade products to new high volume residential customers.
  • Customized and sold residential alarm systems for customers, based on needs and budget.
  • Designed alarm systems packages to meet the customer's needs and satisfaction.
  • Procure referrals and cold call to generate leads and sell alarm systems.
  • Provided accurate price quotes of integrated security and fire alarm systems.
  • Sell alarm systems and services to residential homes and small businesses.
  • Provided alarm systems to customers seeking burglary and fire protection.
  • Called on homeowners with non connected alarm systems.
  • Inspect and activate existing alarm systems.
  • Design and Demonstrate alarm systems.
  • Dispatched emergency personnel to locations where alarm systems were activated Assisted ADT customers with account and alarm system problems
  • Major Accountabilities: Responsible for building a customer base selling high end residential burglar and fire alarm systems.
  • Design and sell residential alarm systems Top Rep in district for seven consecutive months

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20. Residential Security Systems

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Here's how Residential Security Systems is used in Residential Sales Representative jobs:
  • Designed and sold residential security systems- Recognized as having a high closing percentage
  • Prospected and solution sold residential security systems.
  • Design and sales of residential security systems.
  • Developed sales leads and called on people in their homes to market residential security systems and related security monitoring service.

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21. Reactivation Services

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Here's how Reactivation Services is used in Residential Sales Representative jobs:
  • Emphasized customer excellence by building rapport with residential and commercial customers to sell reactivation services and upgrade products.
  • Sell reactivation services and upgraded products within assigned territory maintaining assigned sales.
  • Sell reactivation services and upgraded products to customers who have disconnected ADT system.
  • Sell reactivation services and upgrade products.

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22. New Clients

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Here's how New Clients is used in Residential Sales Representative jobs:
  • Recognized and targeted new clients and business opportunities in target markets
  • Attended weekly meetings and provided insightful suggestions to management that ultimately led to increased sales and new clients for the department.
  • Solicit new clients, maintain existing client base by presenting sales presentations/proposal and finalizing contracts.
  • Establish long lasting relationships with current clients as well as reaching out for new clients.
  • Prospected for new clients through networking and yard FOR SALE signs.
  • Developed new clients and maintained existing clients.
  • Maintain current accounts * Excellent record in outside sales and customer service * Developing and generate new clients with in defined territory

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23. Customer Relationships

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Here's how Customer Relationships is used in Residential Sales Representative jobs:
  • Prepared final agreements for signatures, and maintained customer relationships by consistent follow up to ensure long term satisfaction
  • Maintain customer relationships by consistent follow up to ensure long term satisfaction and generate referrals
  • Generated sales and solidified customer relationships through proactive sales calls to customers.
  • Initiated and maintained customer relationships through follow up calls and correspondence.
  • Maintained customer relationships and supervised installation of equipment.
  • Developed ongoing customer relationships, enhancing future sales.
  • Maintain customer relationships by consistent follow up to ensure long term success.
  • Establish and maintain positive customer relationships threw cold calling door-to-door sales.

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24. Security Solutions

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Here's how Security Solutions is used in Residential Sales Representative jobs:
  • Utilized strong communication and selling skills to present innovative security solutions to customers by effectively resolving all questions & concerns.
  • Engaged perspective former customers on retaining home security solutions utilizing sales presentations and demonstration of services customized to their needs.
  • Prescribed customized Security solutions tailored to specific needs and concerns of Homeowner.
  • Help provide security solutions for residential and commercial applications.
  • Marketed residential security solutions over large Kansas territory.
  • Developed and sold optimum security solutions.
  • Designed security solutions for residential accounts.
  • Designed custom security solutions for 250 Homeowners throughout the San Francisco Bay Area.
  • Provided security solutions to the residential market through one on one consultation.
  • Conduct sales calls, tailoring security solutions to prospective customers.
  • Design security solutions to meet customers needs and budget.
  • Provide customers with security solutions for their homes.
  • Design customizable security solutions tailored for each individual to enhance their lifestyle along with world class security.
  • Conduct home security reviews and propose security solutions Coordinate and schedule system installation and maintenance
  • Developed customized hi-tech security solutions for homes ~Centurion club winner first year 146% to annual quota.

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25. Current Customers

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Here's how Current Customers is used in Residential Sales Representative jobs:
  • Developed new business while maintaining relationships with my current customers and partners.
  • Place outgoing telephone calls to market additional services and products to current customers.
  • Meet with potential and current customers to address current security needs.
  • Maintain past sales reports of current customers.
  • gather lead information from current customers & new leads.

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26. Resale

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Here's how Resale is used in Residential Sales Representative jobs:
  • Prepared specific product Maintenance and Operations information for commercial projects, both for in house product and resale glass packages.
  • Achieved 100% sales quota during first three months of selling (closed 15 resales/sales per month on average).
  • Served as team leader for resale department district office covering multiple Northeast Ohio counties.
  • Trained new resale reps on sales techniques, field sales, telemarketing, SalesForce.
  • Develop new business revenue streams through acquisition of new & Resale business relationships.
  • Assisted with the resale of security systems to new customers.
  • Helped support and sell systems in the residential resale market Executed contracts

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27. Real Estate

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Here's how Real Estate is used in Residential Sales Representative jobs:
  • Managed the complete process of buying and selling residential real estate, developing and maintaining a strong portfolio of satisfied clients.
  • Prospect for new customers by door knocking residential areas and apartment complexes, and marketed insurance and real estate professionals.
  • Work with sellers and buyers in the residential real estate market on a commission basis.
  • Perform sales presentations to residential consumers, insurance agents, and real estate brokers.
  • Established partnerships with local Real Estate Professionals and Insurance Agents.
  • Listed and sold residential real estate in northern Bergen County

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28. Product Knowledge

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Here's how Product Knowledge is used in Residential Sales Representative jobs:
  • Demonstrated product knowledge of electronic security systems and built quality customer relationships that resulted in top sales in territory.
  • Identify and overcome customer objections utilizing product knowledge, negotiating skills.
  • Maintained product knowledge to educate customers.
  • Remained up-to-date with product knowledge in order to properly advise customers according to their needs
  • Job duties include general maintenance, sales, repair and product knowledge.
  • Maintain product knowledge and crime trends in assigned communities.
  • Maintained company sales materials and current product knowledge.

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29. Security Products

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Here's how Security Products is used in Residential Sales Representative jobs:
  • Promoted security products within an assigned territory and identified prospects utilizing creative lead generating techniques.
  • Provided in-home consultations with potential customers on all home security products.
  • Promoted security products within an assigned territory.
  • Provided professional advice to customers on the benefits of our broad range of security products.
  • Identified prospects utilizing creative lead-generating techniques, for the sale of security products.
  • Marketed and sold ADT Security products and services.

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30. Sales Process

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Here's how Sales Process is used in Residential Sales Representative jobs:
  • Worked closely with company executives to identify new business opportunities and routinely drove the sales process.
  • Learned vital importance of control during a sales presentation as well as the importance of following a sales process.
  • Coordinated property tours and met with prospects one-on-one to explain market conditions and sales process.
  • Coordinated sales process functions for Sovereign Dist.
  • Managed entire sales process including contract negotiations, inspections and pre-closing requirements.
  • Achieved 100% of quota year to date in 2013 Gained valuable knowledge of the basic sales process
  • Upgraded clients ownership Guided timeshare buyers through the sales process.

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31. Generate Referrals

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Here's how Generate Referrals is used in Residential Sales Representative jobs:
  • Generate referrals from creating an unsurpassed & comprehensive onboarding customer experience.

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32. Security Reviews

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Here's how Security Reviews is used in Residential Sales Representative jobs:
  • Marketed and sold residential security systems Performed home security reviews & needs analysis Developed referral partners and generated leads
  • Performed security reviews and consultations for securing homes.
  • Handled sales and security reviews for residential customers
  • Conducted security reviews of private residences.
  • Traveled around the State of MN meeting potential customers in their homes, and performing Security Reviews of their residence.
  • Provided security reviews for residential customers and prescribed a system of protection for their homes.
  • Conduct home security reviews, design security packages for each customer and complete contracts.
  • Conducted home security reviews which gave customer's basic home safety tips.

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33. Security Services

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Here's how Security Services is used in Residential Sales Representative jobs:
  • Generate new business throughout Colorado Territory with high-end, top-value security services company with nine million customers worldwide.
  • Attended crime prevention/National-Night-out events in an effort to gain leads and educate consumers about home security services.
  • Marketed security services to businesses and residential prospects.
  • Reviewed customer data and gather complete lead information to determine appropriate sales group for new and upgraded security services.
  • Explained the benefits and advantages of ADT security services and products based on individual customer needs.
  • Specialized in selling security services to small business owners throughout the Northeastern Ohio Region.
  • Create leads through social media as well as other streams and sale security services.

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34. Client Relationships

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Here's how Client Relationships is used in Residential Sales Representative jobs:
  • Coordinated customer installations and maintained client relationships to ensure consumer satisfaction.
  • Generated leads through referrals based on well-established client relationships.

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35. Customer Accounts

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Here's how Customer Accounts is used in Residential Sales Representative jobs:
  • Upgraded past customer accounts or renewed accounts about to expire.
  • Set up new customer accounts for phone and internet.
  • Manage customer accounts by helping to address their needs in the event of problems or issues that need further attention.
  • Introduced new products to potential and past customers Generated new targeted and non-targeted business Managed customer accounts with exceptional service

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36. Trugreen

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Here's how Trugreen is used in Residential Sales Representative jobs:
  • Required to sell and promote TruGreen ChemLawn service to an assigned territory/region.
  • Present a TruGreen plan that is most fitting to their lawns needs and set up their account.
  • Assisted the new Scott's associates to help achieve goals at Trugreen.
  • Developed customized solutions based on customer needs using Trugreen suite of lawn care products an services.

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37. Data Entry

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Here's how Data Entry is used in Residential Sales Representative jobs:
  • Perform data entry associated with the position
  • Administered thorough execution of signed contracts through data entry and communication with the central office.
  • Completed data entry, filling, fax and copying pertinent information
  • Created procedures for data entry and accounting staff.
  • Process work orders and data entry.
  • Supervised all aspects of customer service Computer data entry of residential information and student communication
  • Perform data entry associated with the position AT&T Authorized Retailer

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38. Identify Customer

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Here's how Identify Customer is used in Residential Sales Representative jobs:
  • Conducted follow-up of leads through means of telemarketing and person-to-person contact to identify customer needs.
  • Identify customer needs and sell solutions using complete telecommunication product line.
  • Identify customer needs and present products and services.

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39. Trade Shows

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Here's how Trade Shows is used in Residential Sales Representative jobs:
  • Help coordinate business meetings and trade shows to introduce digital advertising to local community.
  • Build a referral base for additional sales opportunities and working local construction trade shows to develop leads.
  • Worked trade shows, community events and other gatherings to promote ADT services; advertised locally
  • Prospected new clients through direct advertisements, community activities, trade shows and business seminars.
  • Coordinate and attend Trade Shows, prepare and present product seminars to Architects and Contractors.
  • Generated new business through trade shows, seminars, networking, and company marketing.
  • Field sales, cold calling, experience with home shows and trade shows.
  • Promoted company and natural gas benefits in local trade shows
  • increased lead flow by more participation in consumer trade shows and other low/no cost programs.

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40. High Volume

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Here's how High Volume is used in Residential Sales Representative jobs:
  • Managed new and existing high volume and custom residential clients.
  • Handle high volume phone sales, email inquiries and referrals.
  • Worked in a high volume call center.
  • Fielded high volume of client calls 4.
  • Maintained proper inventory control.High Volume Installation Team Manager for Colorado and Wyoming Developed strong employee and sub- contractor productivity.

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41. Cctv

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Here's how Cctv is used in Residential Sales Representative jobs:
  • Specialize in providing home security, fire protection, carbon monoxide, and CCTV.

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42. Comcast

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Here's how Comcast is used in Residential Sales Representative jobs:
  • Work independently to sale and promote Comcast products across designated territory, earning new residential customers and winning back previous clients.
  • Increase customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers.
  • Manage and promote Comcast products to residential sales channel with maintain bi-weekly sales quota.
  • Presented Comcast solutions to residential customers for TV, internet and phone service.
  • Maintained Audit Spreadsheets of customers in debt and good standing with Comcast.

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43. Residential Market

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Here's how Residential Market is used in Residential Sales Representative jobs:
  • Established 20 new customers in the first year including 1 top 5 customers in residential market.
  • Developed and sold protection systems in high volume residential market.
  • Specialize in Reselling security monitoring services to residential market Telemarketing in designated territories Established business referral partnerships with local businesses

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44. Company Products

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Here's how Company Products is used in Residential Sales Representative jobs:
  • Promoted company products through new marketing campaigns and consistently exceeded company expectations through average monthly revenue increases.
  • Established new customers through presentation and in-person demonstrations of company products.
  • Set appointments to meet with prospective clients to demonstrate, quote and sell company products and remodeling services.
  • Conduct customer needs analysis, exhibit the use and operations of company products, benefits, and services.
  • Developed a client-focused consultative sales style - identifying needs, and meeting those needs through available company products.
  • Have knowledge of company products and promotions to offer customers to achieve monthly sales goals and quotas.
  • Present in home and sell company products and services to new and or current customers.

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45. Sales Contracts

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Here's how Sales Contracts is used in Residential Sales Representative jobs:
  • Prepared estimates and sales contracts then visited clients on-site to give benefit-oriented sales presentations.
  • Prepared sales contracts for delivery of installation of security systems.
  • Negotiated details of contracts and payments and prepared sales contracts and order forms.
  • Prepare quotes, sales contracts and negotiate pricing.
  • Initiated and closed sales contracts.
  • Prepare proposals, sales contracts, rental contracts and order equipment required to performinstallations.
  • Self-Generated sales Developed business partnerships and negotiated sales contracts Above company sales standards monthly

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46. CRM

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Here's how CRM is used in Residential Sales Representative jobs:
  • Documented all sales and activity in our CRM system-SaleForce.com.
  • Utilized Sales Force CRM routinely for prospect and customer management.
  • Worked with various CRM apps such as, Sales Force.
  • Utilize tools like Salesforce, CRM, and others to help develop and maintain relationships with new clients.
  • Experienced with Salesforce CRM system.
  • Identified and qualified sales opportunities Developed sales pipeline, generating new customer business Used CRM program to Identify and target sales opportunities

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47. Business Owners

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Here's how Business Owners is used in Residential Sales Representative jobs:
  • Cultivate genuine relationships with business owners and homeowners creating a solid referral loop for each and every opportunity.
  • Performed on-site inspections, and persuaded business owners to use Western products and services to protect buildings and property.
  • Analyze security needs for business owners and home owners.
  • Build and maintain referral partnerships with local business owners.

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48. Billing Questions

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Here's how Billing Questions is used in Residential Sales Representative jobs:
  • Processed a high volume of residential calls ranging from billing questions, service additions and changes and repair issues.
  • Answer billing questions; help with job close out changes with installation supervisor.
  • Handle customer inquiries, complaints, billing questions and payment service requests.

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49. Sales Appointments

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Here's how Sales Appointments is used in Residential Sales Representative jobs:
  • Generate opportunities to create client sales appointments.
  • Worked not only new sales appointments, but also sold upgrades, conversions and add-ons.
  • Generated sales appointments through doorknocking, phone calls, mailings, and referrals.

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50. Needs Analysis

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Here's how Needs Analysis is used in Residential Sales Representative jobs:
  • Perform needs analysis to determine the appropriate system and products to offer customer.
  • Performed needs analysis on each client to pinpoint the individual needs.

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Residential Sales Representative Jobs

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20 Most Common Skills For A Residential Sales Representative

Customer Service

16.9%

Sales Goals

12.7%

ADT

9.7%

Present Sales Presentation

7.9%

Door-To-Door Sales

6.3%

Positive Features

4.7%

Internet

4.3%

New Accounts

4.2%

Customer Retention

3.8%

Potential Customers

3.6%

Residential Customers

3.5%

Final Contract

3.3%

Cold Calls

3.1%

Phone Calls

2.7%

Small Business

2.5%

Customer Base

2.3%

Sales Representatives

2.3%

Prospective Customers

2.1%

Alarm Systems

2.1%

Residential Security Systems

2.0%
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Typical Skill-Sets Required For A Residential Sales Representative

Rank Skill
1 Customer Service 13.0%
2 Sales Goals 9.8%
3 ADT 7.5%
4 Present Sales Presentation 6.1%
5 Door-To-Door Sales 4.8%
6 Positive Features 3.7%
7 Internet 3.3%
8 New Accounts 3.2%
9 Customer Retention 2.9%
10 Potential Customers 2.8%
11 Residential Customers 2.7%
12 Final Contract 2.5%
13 Cold Calls 2.4%
14 Phone Calls 2.1%
15 Small Business 1.9%
16 Customer Base 1.8%
17 Sales Representatives 1.8%
18 Prospective Customers 1.6%
19 Alarm Systems 1.6%
20 Residential Security Systems 1.6%
21 Reactivation Services 1.4%
22 New Clients 1.3%
23 Customer Relationships 1.2%
24 Security Solutions 1.2%
25 Current Customers 1.2%
26 Resale 1.1%
27 Real Estate 1.0%
28 Product Knowledge 0.9%
29 Security Products 0.9%
30 Sales Process 0.9%
31 Generate Referrals 0.8%
32 Security Reviews 0.7%
33 Security Services 0.7%
34 Client Relationships 0.6%
35 Customer Accounts 0.6%
36 Trugreen 0.6%
37 Data Entry 0.6%
38 Identify Customer 0.6%
39 Trade Shows 0.6%
40 High Volume 0.6%
41 Cctv 0.5%
42 Comcast 0.5%
43 Residential Market 0.5%
44 Company Products 0.5%
45 Sales Contracts 0.5%
46 CRM 0.5%
47 Business Owners 0.5%
48 Billing Questions 0.5%
49 Sales Appointments 0.5%
50 Needs Analysis 0.5%
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