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Become A Residential Supervisor

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Working As A Residential Supervisor

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Residential Supervisor Do At Methodist Children's Home Society

* To be successful, a Residential Supervisor must be able to do the following always:
* Along with the Residential Therapist, lead a group treatment team with the responsibility for ensuring each child successfully completes the goals set forth in their treatment plan.
* Manage the cottage to ensure it operates within the rules, regulations and guidelines set forth by the State of Michigan’s Department of Human Services, the agency, and CARF.
* Establish and maintain cottage systems, records and reports; recommend new approaches, policies, and procedures for continual improvement of cottage services.
* Supervise assigned staff and volunteers to ensure that they are functioning within the requirements of their job duties; provide guidance, training, assistance, and support to staff when needed, including planning staffing, performance management, professional development, adjusting workloads as necessary, and addressing and resolving complaints to create a climate of teamwork and motivation; perform the duties of an On
* Call Supervisor and Youth Specialist as needed.
* Act as staff expert for the cottage; work with the other supervisors and the program manager regarding cottage or program licensing/certification rules, re-licensing, complaints, and rulings to ensure ongoing compliance with all agency, licensing, contractual, and legal obligations and requirements.
* III.
* Basic Competencies

What Does A Residential Supervisor Do At Cook Inlet Tribal Council, Inc.

* Give input to the operating policies and procedures of the residential treatment program as needed.
* Monitor Clinical systems for adherence to the therapeutic community and system of care, while providing training needs to continue integrity of the TVC model.
* Provide supervision of practicum students, or volunteer placements under residential services.
* Assure adequate and appropriate referrals are made to the Co
* Occurring Clinicians for participant to and who are receiving mental health services.
* Supervises the Residential Substance Use Counselors, and Co
* Occurring Clinicians, as well as all Interns in residential program.
* Responsible for oversight of Masters Level Clinicians.
* Supervise Peer Support Supervisor to assure direct service providers meet core competencies training, understanding of TVC model and adhere to all program policies and procedures.
* Work in collaboration with Outpatient Supervisor and Intake Coordinator to assure intakes from waitlist are scheduled and caseloads are filled for residential unit.
* Work with Facility Supervisor to assure adherence to and understanding of TVC model and adhere to all program policies and procedures.
* Works with Facility Supervisor to assure adherence to residential Work Therapy component to the TVC.
* Maintain a working relationship with Village Council (VC) to assist with TVC model and VC structure.
* Conduct weekly contacts with Tele
* Psychiatry providers to assure participants are receiving services, medication management and recommendations are followed through with clinical staff for services.
* Oversee that all staff member’s caseloads are filled and maintained to meet utilization as outlined on Goals Grid and Grant requirements.
* Oversee the self-administration of medication adheres to policy and procedures.
* Oversee clinical operations of residential facility assuring integration of systems and insuring consistency in philosophy with Recovery Services and compliance with standards for content and timeliness.
* Approve and monitor all clinical progress notes, treatment plans and file review for clinical accuracy and timeliness.
* Maintain a safe environment of care and assures compliance with health and safety standards and policies.
* Monitor and assure that all clinical groups are conducted and followed as outline in the group schedule.
* Assure a thorough orientation schedule for new staff members is created and adhered to for new hire training.
* Train, oversee, and provide guidance in clinical documentation with the Recovery Services Case Management System (RSCMS).
* Create staff development and individual learning plans to ensure staff are gaining and maintaining necessary skills for increased performance and certification.
* Conduct yearly performance evaluations for direct supervised staff.
* Monitor and provide supervision, as outlined in policies and procedures, and feedback to clinical staff regarding group and individual techniques.
* Have a working knowledge and understanding of suicidal ideation and the procedure to clinically assess a participant and obtain the appropriate medical personnel in this type of crisis.
* Assure a culturally appropriate treatment regime throughout residential services and referring agencies (to and from).
* Assure timely submission of all ASAP reports including ASAP miscellaneous note entry into AKAIMS system.
* Assist in providing information, as needed, for reports; including, dashboard, board reports, state quarterlies and annual grant continuations.
* Assist in outreach services to ensure utilization of treatment and managing of waitlist.
* Maintain active presence and availability on the treatment unit for participant and staff needs.
* Conduct weekly case staffing to review participant progress, transitional planning, treatment plan updates, and assure adequate level of care.
* Facilitate referrals between resources in order to ensure effective transfers between the participant’s different levels of care.
* Fulfill responsibilities during staff vacancies to meet the needs of the participants.
* Work cohesively with other supervisors, managers and contractors to ensure quality of care across the unit.
* Attend off-site meetings as well as off-site case staffing.
* Maintain confidentiality according to regulations, policies, and procedures.
* Perform all related duties as assigned.
* Job Specifications:
* Strong competency in addictions and knowledge of ASAM criteria.
* Strong competency in addictions and knowledge of DSM
* Substance Use criteria.
* Strong competence, knowledge and understanding of addiction and co-occurring disorders
* Demonstrated ability to effectively manage crises.
* Demonstrated ability to effectively communicate both orally and in writing.
* Demonstrated ability to conduct group therapy.
* Knowledge of cultural and spiritual values and how they relate to Alaska Natives and American Indians.
* Demonstrated ability to oversee and coordinate delivery of services meeting dosage and patient care requirements.
* Demonstrated ability to supervise staff and offer effective clinical direction.
* Strong problem solving skills.
* Demonstrated ability to use advanced word processing, spreadsheets and other office machines.
* Demonstrated ability to coordinate multiple activities.
* Experience working with Alaska Native people, knowledge of their values and belief systems, and ability to provide culturally competent services

What Does A Residential Supervisor Do At Devereux Advanced Behavioral Health

* Providing quality care and motivation to clients.
* Supervising Direct Support Professionals.
* Maintaining a safe and enjoyable environment.
* Implementing programs designed to meet the social, emotional, physical and personal needs of clients.
* Ensuring clients are safe, healthy and living in a clean environment.
* Assisting, supporting and instructing individuals in self-help skills designed to encourage independence.
* Establishing and maintaining a therapeutic rapport with individuals.
* Devereux Advanced Behavioral Health Adult Services provides programs and services for adults with intellectual and developmental disabilities.
* Our main campus is located in Berwyn PA.
* Our dedicated team of over 600 staff ranging from highly-specialized clinicians and nurses to recreational and direct staff professionals, all work to one common goal the happiness, self-fulfillment and social integration of each adult in our community.
* As a Program Supervisor you will direct the daily operation of assigned residential facility(s) to assure quality services that meet the therapeutic, social, emotional, health, and safety needs of the Individuals, in accordance with Devereux Philosophy of Care, established Center Procedures, Standards of Conduct, Best Practices, and regulatory requirements.
* About Devereux Advanced Behavioral Health
* Devereux Advanced Behavioral Health is one of the largest and most advanced behavioral healthcare organizations in the country.
* Informed by the latest advancements in science and medicine, we combine evidence-based interventions with compassionate family engagement to help change lives.
* We were founded in 1912 by special education pioneer, Helena Devereux.
* Today, Devereux is a national nonprofit partner for individuals, families, schools and communities, serving many of the most vulnerable members of our society in areas of autism, intellectual and developmental disabilities, specialty mental health, and child welfare.
* Our Mission: Devereux Advanced Behavioral Health changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
* We employ more than 7,000 staff and operate 15 centers in 13 states.
* We offer a comprehensive national network of clinical, therapeutic, educational, and employment programs and services that positively impact the lives of tens of thousands of children, adults and their families every year.
* Competitive Salary and Benefits
* In addition to a competitive salary, Devereux Advanced Behavioral Health provides a comprehensive health and wellness program to eligible full-time employees, family members and domestic partners.
* Our health and wellness programs include medical, dental, prescription drug, preventative care, mental health services and an employee assistance / work-life balance program.
* In addition, we offer generous time-off policies and a 403(b) retirement plan, along with voluntary/employee paid vision, supplemental life and accident coverage to full-time employees.
* Click on the following link to see
* why we are a great place to work** : http://benefits.devereux.org .
* Keywords: CLA, Group homes, 6400 regulations, Program manager, program supervisor, intellectual and developmental disabilities, IDD, Mental Health, Autism, coordinator
* Requirements
* Be at least 21 years of age
* Must possess and maintain valid driver's license
* Bachelor's Degree from an accredited program in an area of human services
* Three (3) years of human service experience required
* The IDEAL candidate will...
* Be empathetic, a team player, have excellent written and verbal communication skills, energetic, creative, understand the theories of behavior management and positive reinforcement, and represent yourself as a positive role model.
* Additionally, you must be able to complete eight days of new hire orientation class, have a strong passion for working with and helping children and adolescents with special needs and possess a valid license

What Does A Residential Supervisor Do At State of Massachusetts

* _* (The duties and responsibilities stated are general summary and not all inclusive.)
* The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities the opportunity to participate fully and meaningfully in, and contribute to, their communities as valued members.
* The Department of Developmental Services (DDS) announces the availability of a Full
* Time Residential Supervisor C (RSC) position working in the Southeast Region for the Southeast Residential Services.
* DDS is searching for a candidate who is well versed in the field of Human Services, working with individuals with Intellectual and Developmental Disabilities along with physical challenges.
* The residents live in a residential home setting.
* The RSC position will manage two homes in Southeastern, MA.
* The RS C will Direct and oversee the operation and maintenance of two community residences in the towns of Abington and Hanson*,*MA. The duties will include supervision, training, evaluation, and scheduling of approximately 25 direct support staff and communicate with legal guardians, family members, and friends.
* This position provides direct support as needed, foster and enhances the fulfillment of the consumer’s human rights, individual control and community membership.
* Additionally, this position will monitor residential and consumer funds, implement consumer individual service plans (ISP), oversee consumer health coordination with nursing supports, and ensure compliance with department regulations, policies and procedures.
* The RSC will implement the Department of Developmental and Southeastern Residential Services mission statements.
* A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.
* In addition, Chapter 234 of the Acts of 2014, An Act Requiring National Background Checks, requires the Department of Developmental Services to conduct fingerprint-based check of the state and national criminal history databases on the recommended candidate.
* For more information, please visit:
* http://www.mass.gov/hhs/cori
* http://www.mass.gov/eohhs/gov/departments/dds/fingerprint-background-checks.html
* Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
* Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
* If you have questions concerning this posting please call the Human Resources Field Office Staff at 508
* This is a Civil Service Position.
* If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.
* Schedule Information:_
* Full
* Time – 40 hour weekly position
* Working – Sunday (8:00am
* pm), Monday (7:00am
* pm), Tuesday (10:30am
* pm), Wednesday (7:00am
* pm), Thursday (8:00am
* pm)
* Flexibility with work schedule will be required.
* This position is designated as an “EMERGENCY” Position in the Department of Developmental Service’s Emergency Plan.
* This means that whenever the Governor declares that the Commonwealth is in a state of emergency, you will be required to report to work.
* This position is in a program that operates 24 hours a day 7 days a week.
* The Department of Developmental Services requires employees in this position to be able to perform mandatory overtime when circumstances dictate the need

What Does A Residential Supervisor Do At Jefferson County

* Responsible for the security of the facilities and accountability of the residents at all times; maintains discipline in the facility; insures that all residents are secure in facility or on grounds; performs routine inspections, bed checks, and monitors the flow of all personnel in the facility as required; maintains shift logs as per Operations Manual; insures the safety of all residents during tour of duty; notes all resident absences in the shift logs; supervises residents in routine maintenance of facility and for community service.
* Responsible for transporting residents to work and other center related activities; conducts alcohol sensor scans, urinalysis, pat down searches, metal detector, locker searches, and dorm checks.
* Regular and predictable attendance is an essential function of this position.
* Other Job Functions: Performs other job related duties as directed

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How To Become A Residential Supervisor

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.


Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 


Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.


For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Residential Supervisor jobs

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Residential Supervisor Career Paths

Residential Supervisor
Residential Manager Case Manager
Career Manager
6 Yearsyrs
Therapist Clinical Coordinator Nurse Manager
Career Services Director
9 Yearsyrs
Program Manager General Manager Specialist
Case Manager
5 Yearsyrs
Residential Manager Program Manager
Center Director
7 Yearsyrs
Program Manager Program Director
Clinical Director
9 Yearsyrs
Social Worker Therapist Clinical Supervisor
Clinical Manager
8 Yearsyrs
Office Manager Licensed Practical Nurse Nursing Director
Clinical Services Director
11 Yearsyrs
Case Manager Social Worker
Director Of Social Services
6 Yearsyrs
Program Supervisor Clinician Career Manager
Health Care Manager
8 Yearsyrs
Program Supervisor Home Health Aid Registered Nurse Supervisor
Health Director
9 Yearsyrs
Mental Health Technician Licensed Practical Nurse Occupational Health Nurse
Health Services Manager
7 Yearsyrs
Case Manager Registered Nurse Case Manager
Nursing Director
9 Yearsyrs
Program Director Service Director
Operations Director
9 Yearsyrs
Program Director General Manager Account Manager
Operations Manager
7 Yearsyrs
Program Coordinator Assistant Director Office Manager
Practice Manager
9 Yearsyrs
Mental Health Technician Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Office Manager Home Health Aid Direct Support Professional
Residential Manager
5 Yearsyrs
Program Coordinator Social Worker
Service Director
9 Yearsyrs
Therapist Program Director
Unit Director
5 Yearsyrs
Social Worker Specialist Case Manager
Unit Manager
6 Yearsyrs
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Residential Supervisor Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Arabic

  • Portuguese

  • Greek

  • Carrier

  • Hindi

  • Chinese

  • Gujarati

  • German

  • Russian

  • Hmong

  • Urdu

  • Korean

  • Italian

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Residential Supervisor

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Residential Supervisor Education

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Real Residential Supervisor Salaries

Job Title Company Location Start Date Salary
Residential Supervisor YAI/National Institute for People Withdisabilities New York, NY Oct 09, 2009 $65,907
Residential Supervisor YAI-National Institute for People With Disabilities Mamaroneck, NY Feb 23, 2015 $58,373
Senior Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Jul 30, 2015 $50,960
Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Jul 30, 2015 $48,960
Residential Supervisor YAI-National Institute for People With Disabilities Mamaroneck, NY Feb 23, 2015 $48,000
Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Nov 21, 2013 $48,000
Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Nov 22, 2010 $48,000
Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Aug 30, 2013 $45,500
Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Sep 01, 2010 $45,500
Residential Supervisor YAI-National Institute for People With Disabilities New York, NY Feb 22, 2016 $45,000
Residential Supervisor YAI-National Institute for People With Disabilities New York, NY Feb 23, 2015 $45,000
Residential Supervisor YAI-National Institute for People With Disabilitie New York, NY Apr 21, 2014 $45,000
Residential Supervisor YAI-National Institute for People With Disabilitie Port Chester, NY Jun 10, 2011 $45,000
Assistant Residential Supervisor YAI-National Institute for People With Disabilitie Mamaroneck, NY Feb 24, 2012 $32,599

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Top Skills for A Residential Supervisor


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Top Residential Supervisor Skills

  1. Staff Supervision
  2. Residential Treatment Facility
  3. Crisis Intervention
You can check out examples of real life uses of top skills on resumes here:
  • Facilitate staff supervision/ evaluations, meetings, and disciplinary actions.Involved in hiring process to determine and train new staff members.
  • Supervised a 24 hour residential treatment facility for emotionally troubled adolescent females.
  • Provided crisis intervention as needed in the absence of direct care staff.
  • Educated caretakers about mental health interventions and appropriate strategies for addressing and improving behavioral issues in their home.
  • Conducted hiring of residential/direct care staff.

Top Residential Supervisor Employers

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