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Resort manager vs regional service manager

The differences between resort managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a resort manager, becoming a regional service manager takes usually requires 6-8 years. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $42,365 average annual salary of a resort manager.

The top three skills for a resort manager include PET, resorts and property management. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Resort manager vs regional service manager overview

Resort ManagerRegional Service Manager
Yearly salary$42,365$97,948
Hourly rate$20.37$47.09
Growth rate18%5%
Number of jobs261,327161,025
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Average age4646
Years of experience48

What does a resort manager do?

A resort manager oversees the daily operations in a resort or similar establishment, ensuring optimal hospitality services and client satisfaction. Their responsibilities include setting goals and daily objectives, establishing budgets and schedules, liaising with external partners such as vendors and suppliers, managing staff, and delegating tasks to maintain a smooth workflow. They must also address guest concerns and issues, resolving them promptly and efficiently. Moreover, a resort manager must lead and encourage staff to reach goals, all while implementing the resort's policies and regulations to maintain a safe and healthy environment for guests and staff.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Resort manager vs regional service manager salary

Resort managers and regional service managers have different pay scales, as shown below.

Resort ManagerRegional Service Manager
Average salary$42,365$97,948
Salary rangeBetween $26,000 And $68,000Between $60,000 And $158,000
Highest paying CitySanta Rosa, CAMountain View, CA
Highest paying stateCaliforniaCalifornia
Best paying companySun CommunitiesGoogle
Best paying industryFinanceProfessional

Differences between resort manager and regional service manager education

There are a few differences between a resort manager and a regional service manager in terms of educational background:

Resort ManagerRegional Service Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Resort manager vs regional service manager demographics

Here are the differences between resort managers' and regional service managers' demographics:

Resort ManagerRegional Service Manager
Average age4646
Gender ratioMale, 55.3% Female, 44.7%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.6% Asian, 9.6% White, 63.8% American Indian and Alaska Native, 1.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between resort manager and regional service manager duties and responsibilities

Resort manager example responsibilities.

  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Assist clients with booking reservations for their pet (s) and signing up for classes.
  • Control $900k in inventory and convert inventory to a scan system hereby reducing lose, overspending and payroll to maintain.
  • Create resort website which increase resort visibility and reservations.
  • Conduct various inspections throughout property to ensure cleanliness and safety.
  • Facilitate yield meetings to maximize ADR and profitability, including identification of group business.
  • Show more

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

Resort manager vs regional service manager skills

Common resort manager skills
  • PET, 16%
  • Resorts, 16%
  • Property Management, 14%
  • Reservations, 8%
  • RV, 7%
  • Guest Satisfaction, 6%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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