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Resort manager vs rooms director

The differences between resort managers and rooms directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a resort manager and a rooms director. Additionally, a rooms director has an average salary of $75,363, which is higher than the $42,365 average annual salary of a resort manager.

The top three skills for a resort manager include PET, resorts and property management. The most important skills for a rooms director are front desk, reservations, and cleanliness.

Resort manager vs rooms director overview

Resort ManagerRooms Director
Yearly salary$42,365$75,363
Hourly rate$20.37$36.23
Growth rate18%18%
Number of jobs261,3275,845
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 69%
Average age4646
Years of experience44

What does a resort manager do?

A resort manager oversees the daily operations in a resort or similar establishment, ensuring optimal hospitality services and client satisfaction. Their responsibilities include setting goals and daily objectives, establishing budgets and schedules, liaising with external partners such as vendors and suppliers, managing staff, and delegating tasks to maintain a smooth workflow. They must also address guest concerns and issues, resolving them promptly and efficiently. Moreover, a resort manager must lead and encourage staff to reach goals, all while implementing the resort's policies and regulations to maintain a safe and healthy environment for guests and staff.

What does a rooms director do?

A Rooms Director ensures smooth operation of valet services, housekeeping, communication, uniformed and concierge services, and guest services. Rooms directors provide guests with quality service with maximum productivity and room revenue. They coordinate the administrative and organizational functions and make sure that they comply with the operation standards. It is their job to create a monthly reporting system for monitoring. Also, they provide solutions for the improvement of the problem areas in the hospitality industry.

Resort manager vs rooms director salary

Resort managers and rooms directors have different pay scales, as shown below.

Resort ManagerRooms Director
Average salary$42,365$75,363
Salary rangeBetween $26,000 And $68,000Between $50,000 And $113,000
Highest paying CitySanta Rosa, CASanta Rosa, CA
Highest paying stateCaliforniaCalifornia
Best paying companySun CommunitiesGoogle
Best paying industryFinanceHospitality

Differences between resort manager and rooms director education

There are a few differences between a resort manager and a rooms director in terms of educational background:

Resort ManagerRooms Director
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Resort manager vs rooms director demographics

Here are the differences between resort managers' and rooms directors' demographics:

Resort ManagerRooms Director
Average age4646
Gender ratioMale, 55.3% Female, 44.7%Male, 63.8% Female, 36.2%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.6% Asian, 9.6% White, 63.8% American Indian and Alaska Native, 1.2%Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2%
LGBT Percentage11%11%

Differences between resort manager and rooms director duties and responsibilities

Resort manager example responsibilities.

  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Assist clients with booking reservations for their pet (s) and signing up for classes.
  • Control $900k in inventory and convert inventory to a scan system hereby reducing lose, overspending and payroll to maintain.
  • Create resort website which increase resort visibility and reservations.
  • Conduct various inspections throughout property to ensure cleanliness and safety.
  • Facilitate yield meetings to maximize ADR and profitability, including identification of group business.
  • Show more

Rooms director example responsibilities.

  • Manage special VIP menus and private functions ranging from white-glove service to keg parties, with prices up to $10K.
  • Maintain hotels cleanliness standards and manages finances of housekeeping operations including budget and inventory controls.
  • Complete random checks of guest rooms to ensure cleanliness standards are being meet or exceed.
  • Review weekly/monthly revenue, payroll, expense reports and explain variances as needed.
  • Create the weekly employee schedule and handle the payroll of the front office department.
  • Inform all front office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests.
  • Show more

Resort manager vs rooms director skills

Common resort manager skills
  • PET, 16%
  • Resorts, 16%
  • Property Management, 14%
  • Reservations, 8%
  • RV, 7%
  • Guest Satisfaction, 6%
Common rooms director skills
  • Front Desk, 13%
  • Reservations, 12%
  • Cleanliness, 8%
  • Guest Service, 6%
  • Rooms Division, 6%
  • Resorts, 6%

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