Resorts Casino Hotel jobs

Responsibilities Directs the activities of Security Officers in assigned zones of responsibility in accordance with company policies, the Casino Control Act, Casino Regulations and Internal Controls. Acts to protect and safeguard assets of patrons, employees and the Company. Schedules and coordinates security activities. Conducts inquiries and investigations assigned into alleged instances of wrongful conduct or misconduct. Conducts themselves in accordance with the Casino Control Act and DGE regulations, departmental procedures and company policies. Prepares detailed incident or investigation reports in a clear and precise manner. Reviews CCTV video and copies data for evidence, as assigned. Directs and delegates responsibilities to the Security Officers in that all security posts and rovers are in proper uniform and that all Security Officers are aware of policy changes and special events on a daily basis. Testifies in court or gives depositions on incidents. Attends mandatory meetings. Controls restricted keys. Coordinates activities with local and state law enforcement officials. Conducts performance evaluations on Security Officers. Trains Security Officers on the Casino Control Act and DGE regulations, emergency procedures, department procedures and company policies. Performs the Security Manager on Duty functions in the absence of a Shift Manager. Assists the Shift Manager in maintaining the efficient overall operation of the Security Department, which includes investigations and the Security Command Center. Implements systems to ensure compliance with Casino Control Act, DGE rules and regulations and Internal Controls. Responsible for scheduling, training and documentation relating to training; and supervising Security staff. Responsible for the efficient and effective operation of the Security Department. Identifies and controls risks and threats to the assets of the company and safety of its patrons and employees. Responsible for detaining persons involved in illegal activities, conducting investigations and working with law enforcement officials to ensure incident resolution. Maintains confidentiality of all company and departmental incidents, actions, data, and cases. Promotes positive public relations. Performs all other and related and compatible duties as assigned Qualifications College degree (may substitute additional experience for degree). Strong computer skills. Minimum one (1) year Security management experience in a high volume casino complex environment or related supervisory / managerial experience in similar field. Valid New Jersey Driver's License, excellent driving record & ability to operate a motor vehicle. Essential Functions ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations. ESSENTIAL PHYSICAL FUNCTIONS (F) Standing (F) Walking (F) Sitting (O) Kneeling (O) Running (O) Lifting Max Weight: 20 LBS (O) Pushing Max Weight: 200 LBS* (O) Pulling Max Weight: 200 LBS* (O) Carrying Max Weight: 30 LBS (O) Bending (O) Stooping (F) Climbing Stairs (O) Climbing Ladders Max Height: 6' (O) Working at a Height Level above the Floor Max Height: 8' (C) Finger Dexterity (C) Full Use of Both Hands (O) Crawling (F) Balancing (O) Throwing (O) Twisting (O) Reaching Max Height: 3' (F) Driving (F) Working On or With Moving Machinery (F) Working at Rapid Work Speed (O) Working in Isolation (C) Working around People (C) Hearing Conversation (C) Hearing High Acuity (C) Speaking Clearly (C) Seeing Near (C) Seeing Far (C) Seeing - Depth Perception (C) Seeing - Color Vision Other-Describe: *200 LB pushing & pulling weight concerns table games drop box detail ESSENTIAL MENTAL FUNCTIONS (C) Writing English (C) Reading English (C) Speaking English (C) Working under Pressure/Stress (C) Speaking With Guests/Customers (C) Speaking With Employees (C) Working with Basic Math Skills (C) Making Decisions Based On Facts (C) Making Decisions Based On Data (C) Making Decisions Based On Personal Judgment (C) Making Accurate Measurements According To Set Standards (C) Planning and/or Supervising the Activities Others ESSENTIAL INTERACTIVE FUNCTIONS (F) Working under Close Supervision (F) Working under Minimal Supervision (C) Working and Interacting With Management in a Professional and Courteous Manner (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner (C) Working and Interacting With Guests in a Professional and Courteous Manner ESSENTIAL ENVIRONMENT FUNCTIONS (C) Working Inside (C) Working Outside (C) Working in a Fast Paced Environment (O) Exposed to Chemicals Describe: oleoresin capsicum solution (C) Exposed to Dust, Fumes, Gases Describe: tobacco smoke (C) Exposed To Smoke (C) Exposed To Excessive Noise (C) Working in Dimly Lit Areas (C) Working in Sudden Marked Changes of Temperature and Humidity Other Describe: (O) Exposed to physical contact with other persons (O) Exposed to disorderly / disruptive persons (O) Exposed to loud and abusive persons (O) Exposed to physical training Key Not Applicable (N) Occasional (O) Under 2 hours Frequent (F) 2 hours to 5 hours Constant (C) more than 5 hours

Job Description The Spa Attendant is responsible for supporting the guest experience from check in to departure by greeting the guest and guiding them through the facility explaining spa facilities and offerings. They are responsible for keeping the lounge areas neat, locker areas and restrooms clean and stocked with all amenities. Benefits Include: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $16.00 an hour Responsibilities Be on time for your shift. Ensure spa lockers, robes and slippers are stocked for guests Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area. Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Maintain eye contact when addressing external and internal guests. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings. Assist in all areas of spa operation as requested by management. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Ability to be efficient and productive in a fast-paced environment. Must have enthusiasm and possess excellent customer service skills. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication and listening skills. Must be a team player. Qualifications Spa/Salon experience a plus High School diploma and minimum 6 months guest service experience required. Must have computer experience and understanding of basic office equipment WORK ENVIRONMENT: Duties and responsibilities are typically performed in a professional spa setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. #indeed AC DISCLAIMER: This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

Responsibilities Has extensive knowledge and can support end user problems independently. Understands the fundamentals of many business applications used. Independently resolves application support issues on a routine basis. Comfortable documenting clear and concise resolutions in the ticketing system, Can develop technical documentation for the Team. Abides by the IT asset management inventory policies set forth. Maintain operations in an IBM iSeries and Windows environment. Has the ability and willingness to grow as a technologist as advances in the field are implemented. Self -starter and self-learner Ability to grasp basic requirements for telecommunications support, VOIP applications, mobile devices, and applications. Provide in-depth support for peripheral devices throughout the business. Complies with all New Jersey regulatory requirements. Promotes positive public relations. Performs other duties as assigned. Qualifications Four plus years related experience with specific hardware related to the casino industry such as but not limited to point-of-sale equipment, kiosks, slot system devices, imaging systems and key lock systems. Excellent phone and written communication skills. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc..) Experience maintaining users and devices in a Windows domain environment. Basic understanding of Network connectivity troubleshooting. * Resorts is an equal opportunity employer. Essential Functions ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations. ESSENTIAL PHYSICAL FUNCTIONS (F) Standing (F) Walking (C) Sitting (O) Kneeling (N) Running (F) Lifting Max Weight: 75lbs (O) Pushing Max Weight: 75lbs (N) Pulling Max Weight: 75lbs (F) Carrying Max Weight: 75lbs (F) Bending (F) Stooping (F) Climbing Stairs (N) Climbing Ladders Max Height: (N) Working at a Height Level Above The Floor Max Height: (C) Finger Dexterity (C) Full Use of Both Hands (F) Crawling (O) Balancing (N) Throwing (N) Twisting (F) Reaching Max Height: (N) Driving (N) Working On or With Moving Machinery (F) Working at Rapid Work Speed (F) Working in Isolation (F) Working Around People (F) Hearing Conversation (C) Hearing High Acuity (C) Speaking Clearly (C) Seeing Near (O) Seeing Far (O) Seeing - Depth Perception (O) Seeing - Color Vision Other-Describe: ESSENTIAL MENTAL FUNCTIONS (F) Writing English (C) Reading English (C) Speaking English (F) Working under Pressure/Stress (N) Speaking With Guests/Customers (C) Speaking With Employees (C) Working with Basic Math Skills (C) Making Decisions Based On Facts (C) Making Decisions Based On Data (F) Making Decisions Based On Personal Judgment (F) Making Accurate Measurements According To Set Standards (N) Planning and/or Supervising the Activities Others ESSENTIAL INTERACTIVE FUNCTIONS (F) Working under Close Supervision (F) Working under Minimal Supervision (C) Working and Interacting With Management in a Professional and Courteous Manner (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner (N) Working and Interacting With Guests in a Professional and Courteous Manner ESSENTIAL ENVIRONMENT FUNCTIONS (C) Working Inside (O) Working Outside (F) Working in a Fast Paced Environment (O) Exposed To Chemicals Describe: (O) Exposed To Dust, Fumes, Gases, Describe: (O) Exposed To Smoke (O) Exposed To Excessive Noise (O) Working in Dimly Lit Areas (O) Working in Sudden Marked Changes of Temperature and Humidity Other Describe: Key Not Applicable (N) Occasional (O) Under 2 hours Frequent (F) 2 hours to 5 hours Constant (C) more than 5 hours

Job Description The Busser is responsible for preparing dining rooms for use, cleans appropriate areas, and sets tables for further use ensuring a positive guest experience. BENEFITS INCLUDE Medical, Time Off and Retirement benefits offered through Local Union Representation Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $22.00 an hour Responsibilities Set- up/ Replenish server stations with polished china, glassware, and silverware. Set- up/ Replenish server stations with condiments for service. Scraping of plates. Ensure place settings are appropriate and each guest has a napkin, polished silverware, and any other item this is part of the standard place setting. Utilize trays for pre-bussing & bussing tables; all trays are to be organized with safety in mind. All soiled china, glass and silverware trays are to deliver to dish room, discarding all trash in designated bins. All soiled linen is to be bagged up and removed to a designated area. Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures Notify management of any maintenance repair issues Complete any additional reasonable requests by management Qualifications WORK ENVIRONMENT: The Casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino-related environmental factors including, but not limited to, secondhand smoke and excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. DISCLAIMER: This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

Job Description The incumbent in this position is responsible for overseeing construction, facility maintenance, and grounds keeping. The incumbent in this position is responsible for setting goals, objectives, and action plans to ensure successful operations in assigned areas. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Salary Range $119,000.00-160,000.00 Responsibilities Ensures the effective, efficient, safe, and overall maintenance of facilities. Responsible for maintenance of facilities and repair of building amenities, utilities, parking lots, exterior landscaping. Oversees and administers maintenance contracts, as well as lead all new construction projects. Oversees condition of grounds, snow removal and lawn maintenance. Plans and supervises maintenance of the facility as well as the planting, cultivating, pruning, and caring for plants, shrubs, and trees. Responsible for ensuring facility and grounds are aesthetically welcoming to guests. Participate and contribute towards the initiatives established by the Executive team. Instructs and supervises team members on the operation and care of exterior maintenance. Instructs team members on the care of equipment. Supervises and participates in the operation and maintenance of pumps, and in the maintenance of irrigation and drainage control systems, including wells, pumps, and automatic controls. Inspects facility utilities and equipment and takes action to correct problems in order to minimize potential for safety violations. Prepares schedules and reports as required for equipment and personnel. Qualifications 5 to 7 years related experience and or training involving knowledge of construction, electrical, plumbing, heating, air, carpentry, painting, and water systems. Three (3) years previous supervisory experience required. Bachelor's Degree in a related field preferred. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift including nights, weekends, and holidays. #indeed AC

Job Description Under the direction of the Vice President of Table Games, the incumbent in this position is responsible for providing superior service to both the internal and external guests. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $28.75 an hour Responsibilities Maintains game security and protects company assets at all times. Engages guests during their play and develops relationships to create customer loyalty and repeat visits. Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction. Manages staffing levels according to volume of business. Enforces all games procedures and policies. Prepares necessary shift and other reports. Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations. Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws, NJ DGE regulations and guidelines and HRAC business guidelines. Discretionary ability to extend complimentary services in accordance with the approved comp matrix. Maintains confidentiality of all Hard Rock AC trade secrets and proprietary information including business processes, customer lists, customer information, marketing plans and any other confidential information. Monitors player ratings. Takes chip inventory of all tables in assigned area. Stocks pit and ensures equipment is in good working order. Monitors the volume of play and makes adjustments accordingly. Responsible for fills and credits required during the operation of supervised games. Oversees Table Games Dual Rate Supervisors and/or Dealers and carries out supervisory responsibilities; in accordance with the organization's policies and applicable laws. Assists with time keeping and related payroll processes to ensure accurate and timely payment to all employees. May train employees; plans and assigns work area; appraises performance; initiates employee commendations and discipline, addresses and resolves guest and/or employee concerns and complaints. Evaluates dual rate supervisors and dealers for efficiency and customer service. Acts as a role model to all employees and always presents oneself as a credit to Hard Rock AC and encourages other employees to do the same. Able to work with others while maintaining a positive and professional demeanor. Performs all other duties as assigned. Qualifications Must be 21 years of age or older Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ Division of Gaming Enforcement. High School diploma or equivalent. Five years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Knowledge of at least three core games is required, with Blackjack being one of them. Other core games include Craps, Roulette, Baccarat, Tiles and any combination of at least three of the poker derivative games (i.e. Three Card Poker, Four Card Poker, Mississippi Stud, Ultimate Texas Hold'em, Let it Ride). Knowledge of table games math, procedures, game protection, regulations and training requirements.

Responsibilities • Analyzes blue prints, schematics and drawings of plumbing systems for the purpose of determining the efficient installation of new or upgraded systems. • Coordinates with assigned Foreman and/or other trades for the purpose of completing projects and work orders efficiently. • Diagnoses causes of problems and/or failures in plumbing/irrigation systems for the purpose of identifying repair and/or replacement needs. • Fabricates equipment parts for the purpose of meeting specialty needs and/or replacing unavailable parts. • Informs personnel regarding procedures and/or status of work orders for the purpose of providing information for making decision, taking appropriate action and/or complying with building and safety regulations. • Inspects buildings and facilities for the purpose of evaluating condition, identifying necessary repairs and recommending preventive maintenance. • Installs plumbing systems and fixtures, e.g. hot water heaters, drinking fountains, etc., for the purpose of providing enhanced and/or upgraded capabilities. • Maintains tools and equipment for the purpose of ensuring availability in safe operating condition. • Participates in meetings, workshops, trainings and seminars for the purpose of conveying and/or gathering information required to perform job functions. • Prepares written materials, e.g. repair status, activity logs, etc., for the purpose of documenting activities and/or conveying information. • Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of items required to complete the necessary installation and/or repair. • Responds to emergency situations during and after hours for the purpose of resolving immediate safety concerns. • Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job sit. • Promotes positive public relations. • Performs other duties as assigned. Qualifications Required to perform single, technical tasks with a need to occasionally upgrade skills in order to meet changing job condition. Specific skill-based competencies required to satisfactorily perform the functions of the job include: operating equipment used in plumbing, planning and managing projects; preparing and maintaining accurate records; and adhering to safety practices. Required to read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: methods, techniques, materials, tools used in plumbing installation, maintenance and repair; and safety practices and procedures. Required to use job-related equipment. Flexibility is required to work with others; work with data utilizing defined and similar processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a variety of types of job related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with diverse groups; working with frequent interruptions; and complying with OSHA/TOSHA regulations. Responsibilities include: working under limited supervision using standardized practices and/or methods; providing information and/or advising others. Utilization of some resources from other work units may be required to perform the job's functions. There is some opportunity to impact the organizations' service. Job related experience is required. High School diploma or equivalent. Essential Functions ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

Under the direction of Security Department supervisors and managers, incumbent provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members. Promotes an outgoing, friendly guest oriented demeanor at all times. BENEFITS INCLUDE: * Medical, Dental, Vision Prescription, Life, Accident, Pet Legal * 401K with match * Paid Time Off * Holiday Pay * Free Meals, Free Uniforms, Free Parking * Discounts at Hard Rock properties around the globe * All team members are eligible to participate in the discretionary annual bonus program * Training and Leadership development programs * Wellness programs including onsite information and fitness seminars * Team Member Resource Groups * Recognition programs * Pay rate $19.00 an hour Responsibilities * Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and escorting them if necessary. * Prepare detailed incident reports in a clear and precise manner. * Assist in the coordination and resolution of emergency situations. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. * Other duties as assigned. Qualifications * High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. * Previous Event/Nightclub Securtiy, Law Enforcement and/or Military experience preferred. * Must be able to stand for up to 8 hours. #indeed AC

Responsibilities Assists Mechanic in performing preventive maintenance and/or repair maintenance. Will assist mechanic in work order assignments in respective trade. Promotes positive public relations. Performs other duties as assigned. Qualifications High School Diploma or equivalent. Minimum of one (1) year of appropriate experience. Ability to lift 50 pounds. Ability to climb ladders. Able to perform assigned duties safely and efficiently. Good technical and mechanical skills. Essential Functions ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

Job Description Under the direction of the Executive Sous Chef, incumbent is responsible for supervising the staff and daily operations of the kitchen. Ensures a fresh, positive and exciting environment where safety, flawless delivery and execution of product excellence and service are paramount. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Pay range $50,000 - $60,000 Responsibilities Accountable for overseeing a section of the kitchen to ensure that the overall operation runs smoothly and effectively. Place & check food requisitions in accordance with menus. Handle and follow up all incidents immediately, and report accurately Train staff at lower levels and coach and direct employees to perform to Kitchen Operations. Use correct techniques, procedures and recipes for preparing and cooking food. Apply culinary skills to prepare meals, with flavor, ingredients, temperature, presentation and quality consistent with standards and guest expectations Maintaining food cost to parameter given by the company. Check food cost on a daily basis and ensure continual awareness of monthly food cost. Develop and maintain high standards of hygiene within kitchens. Keeping outlet ahead of HACCP standards Ensure service is fast, fun, friendly, fresh, and focused. Ensuring that all HACCP folders, forms, records and procedures are adhered to and updated at all times Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. Ensure appropriate staffing levels to best manage labor costs while maintaining outstanding guest service. Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management, peers, direct reports and team members as appropriate. Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical standards. Comply with all internal policies and procedures. Performs other duties as assigned Qualifications Culinary degree required and a minimum of four (4) years of culinary experience along with two (2) years of kitchen supervisory experience or the equivalent combination of education and experience. Training and/or experience in Pastry, Garde Manger, Butchery, Bakery, Hot Production, A La Carte, Buffet, and Kitchen Artistry outlets required. A sound knowledge of a variety of styles of cooking required. #indeed AC

Job Description Under the direction of the Director of Housekeeping, the incumbent ensures hotel floors and rooms are cleaned and inspected to established Hard Rock property and brand standards. The incumbent is also responsible for developing, facilitating, training, coaching, measuring, monitoring and reporting on the department's training process and results. Align the training processes throughout the department. Serve as a Human Resources ambassador and training liaison for the day to day training responsibilities. Duties include but are not limited to the essential job functions listed below. Responsibilities Conducts him/herself in accordance with all Gaming Commission Regulations as well as departmental policies and procedures Acknowledge all guests utilizing the 10/5 rule and using the guest name whenever possible With assistance from Director of Housekeeping and Housekeeping Managers, manages the property's Hotel Housekeeping Department in all daily operations Creates a culture of high ethical standards, integrity and service at all times Personally, assists guests, inspects VIP guest rooms, solicits feedback and adapts internal procedures accordingly Implements systems that help anticipate the needs of our guests Seeks opportunities to improve performance, and implements action plans for improvement Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation of room product Works with direct reports to help set development plans; conducts performance appraisals and evaluates progress toward goals Creates a culture of accountability through quality control metrics for Housekeeping performance Ensures that all Housekeeping employees have excellent initial and ongoing training Creates a culture of excellence and professionalism as it relates to customer service, employee relationships and interdepartmental interactions Coaches, mentors, and motivates the Housekeeping Team to provide an exceptional guest experience, consistent with industry-observed luxury travel standards (AAA / Forbes). Ensures integration and teamwork for the department in a positive environment Participates in quality assurance program and helps Housekeeping achieve a top-tier rating Assure all safety policies and procedures are followed Assists in the purchase of linens and housekeeping supplies through performing inventories Conduct scheduling for all housekeeping employees Works closely with vendors to assure proper pricing, delivery and maintenance Is responsible for overseeing the completion of room projects Utilize device/HotSOS to place requests for Housemen and other departments Is responsible for overall condition of cleanliness and functionality of room, by generating requests through HotSOS/REX Assist in creating housekeeping assignments and maintains them to ensure efficient and accurate execution To report for duty punctually wearing the correct uniform/attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Other duties as assigned Conduct departmental on-boarding: reviewing policies, procedures, department tour, etc. Coordinate the training of new hires to ensure that the one-on-one training is progressing appropriately, answer employee questions, ensure that the task inventories are complete, including testing and certifying (by observation) employees on each task. Develop training materials, including manuals, job aids, SOPs and program content in accordance to departmental policies, standards and procedures and all DGE Regulations. Review materials periodically and update to reflect changes to existing standards and procedures; maintain the standards and procedures library. Coordinate the on-going training of staff to ensure that testing and certification of related SOP's has been completed before an employee is scheduled to work in a specific area. Qualifications High School diploma, GED, or equivalent required Minimum 1 year of experience in a Hotel Housekeeping Manager role or 2 years of experience as Hotel Housekeeping Supervisor Bilingual in Spanish preferred #indeed AC

Job Description The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license. Benefits Include: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay Rate $10.00 an hour Responsibilities Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products while educating and training guests in these areas. Actively promote home care programs, meeting minimum retail sales goals. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. Perform prep work and properly clean and restock work area as required. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction. Possess ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management Qualifications Must hold and maintain a current state license Minimum of 2 years' experience, preferably in a luxury resort spa environment Guest service training a plus #indeed AC

Job Description Under the direction of the Lead Entertainment Tech/Entertainment Production Manager, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events property wide, performs fabrication, set-up, assembly, and disassembly of all equipment, scenery, wardrobes, instruments, and tools necessary for the preparation of professional shows and performances. Assist in day-to-day operations of department to ensure it functions properly. BENEFITS INCLUDE: Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $41.00 an hour Responsibilities Ability to work with others. Be able to take direction. Able to work day, nights, weekends and holidays Perform other duties as assigned. Qualifications High School Diploma or trade school certificate minimum of 3 years of event/concert production experience performing similar duties required or a combination of education and experience. Must have reasonable knowledge of all equipment, hardware, and software for the discipline. Must be able to take direction and execute tasks in a professional manner. Must be familiar with company policies and procedures. Must be familiar with industry best practices and standards. #indeed AC

Job Description Under the direction of the Pastry Sous Chef, the incumbent maintains standards established in the preparation and presentation of food including tasting, presentation, and sanitation. BENEFITS INCLUDE: Medical, Time Off and Retirement benefits offered through Local Union Representation Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Wellness programs including onsite information and fitness seminars Team Member Resource Groups Recognition programs Pay rate $22.50 an hour Responsibilities Assists the Pastry Sous Chef and Cook in quality and portion control of product. Must be flexible and able to work all kitchen areas. Promotes positive customer relations; handles guest complaints. Assist other line employees with daily responsibilities. Prepare production in accordance with established standards set by Restaurant Chef. Sees to the proper labeling, rotation, storage temperature and environment required. Strive to eliminate over-production and over-purchasing. Maintain quality inventory control of your production. Ensure that production and storage areas are maintained in accordance with city and state health department codes. Promotes positive public/employee relations at all times. Maintains a clean, safe, hazard-free work environment within area responsibility. Qualifications Minimum of One (1) to Two (2) years of experience working in a high-volume kitchen or Culinary Certification from accredited school ADDITIONAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. #indeed AC

Responsibilities Have you ever wondered what it would be like to be a Table Games Dealer?? If you are someone who has an outgoing personality, a passion for customer service, and the desire to work for an organization where you are treated like family … then we've got the perfect opportunity for you!! Resorts Casino Hotel is excited to announce that we are now offering an In-House Table Games Dealer training program. Qualified candidates must be willing and able to: Obtain a casino employee registration (license) from the NJ Division of Gaming Enforcement. Work in a casino environment. Work in a high-volume, fast-paced environment. Be able to work nights, weekends, and holidays, as assigned. Stand for prolonged periods of time. Attend all scheduled training sessions. During the 4-6-week training program, Dealer Trainees will receive hands on instruction to include but not limited to: How to successfully deal Blackjack, Roulette, Mini Baccarat, and Carnival Games. How to properly place, remove, shuffle, and cut playing cards at the table. The rules and bet payouts for all table games. Game protection and control. Table Games and Division of Gaming Enforcement policies, procedures, rules, and guidelines. At the conclusion of the training program, candidates who can successfully deal assigned table game(s) in accordance with established policies and procedures will transition from the Training Room environment to the Casino Floor as a Dealer. Qualifications · High School diploma or equivalent. · Must be able to effectively communicate in English. · Must possess excellent customer service and interpersonal skills. · Must be able to successfully complete dealer training program and demonstrate a level of proficiency for the games learned.

Job Description Under the direction of the Housekeeping Manager, the incumbent ensures hotel floors and rooms are cleaned and inspected to established Hard Rock property and brand standards. BENEFITS INCLUDE: Medical, Dental, Vision Prescription, Life, Accident, Pet Legal 401K with match Paid Time Off Holiday Pay Free Meals, Free Uniforms, Free Parking Discounts at Hard Rock properties around the globe All team members are eligible to participate in the discretionary annual bonus program Training and Leadership development programs Salary range $46,000-$56,000 Responsibilities Conducts him/herself in accordance with all Gaming Commission Regulations as well as departmental policies and procedures Acknowledge all guests utilizing the 10/5 rule and using the guest name whenever possible With assistance from Director of Housekeeping and Housekeeping Managers, manages the property's Hotel Housekeeping Department in all daily operations Creates a culture of high ethical standards, integrity and service at all times Personally assists guests, inspects VIP guest rooms, solicits feedback and adapts internal procedures accordingly Implements systems that help anticipate the needs of our guests Seeks opportunities to improve performance, and implements action plans for improvement Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation of room product Works with direct reports to help set development plans; conducts performance appraisals and evaluates progress toward goals Creates a culture of accountability through quality control metrics for Housekeeping performance Ensures that all Housekeeping employees have excellent initial and ongoing training Creates a culture of excellence and professionalism as it relates to customer service, employee relationships and interdepartmental interactions Coaches, mentors, and motivates the Housekeeping Team to provide an exceptional guest experience, consistent with industry-observed luxury travel standards (AAA / Forbes). Ensures integration and teamwork for the department in a positive environment Participates in quality assurance program and helps Housekeeping achieve a top-tier rating Assure all safety policies and procedures are followed Assists in the purchase of linens and housekeeping supplies through performing inventories Conduct scheduling for all housekeeping employees Works closely with vendors to assure proper pricing, delivery and maintenance Is responsible for overseeing the completion of room projects Utilize device/HotSOS to place requests for Housemen and other departments Is responsible for overall condition of cleanliness and functionality of room, by generating requests through HotSOS/REX Assist in creating housekeeping assignments and maintains them to ensure efficient and accurate execution To report for duty punctually wearing the correct uniform/attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Other duties as assigned Qualifications High School diploma, GED, or equivalent required Minimum 1 year of experience in a Hotel Housekeeping Management role or 2 years of experience as Hotel Housekeeping Supervisor Bilingual in Spanish preferred Must possess the ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance Must possess the ability to take charge, make improvements, build teams and make decisions Must be able to communicate effectively with guests in English, specific to position duties and responsibilities Must possess good knowledge of computers Must be detail oriented Must possess excellent time management skills Must be willing and able to work flexible hours including evenings, weekends Must be mobile in order to visit guest rooms, storage areas, offices and other spaces #indeed AC

Responsibilities Ensures station is properly set and ready in advance of customer arrivals. Courteously and efficiently serves food and beverages to banquet guests. Clears dishes and breaks down station at conclusion of banquet. Promotes positive public relations. Performs other duties as assigned. Qualifications Prior food service experience required. Able to perform assigned duties safely and efficiently. Essential Functions ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations. ESSENTIAL PHYSICAL FUNCTIONS (C) Standing (C) Walking (O) Sitting (O) Kneeling (N) Running (O) Lifting Max Weight: 50 lbs (O) Pushing Max Weight: 50 lbs (O) Pulling Max Weight: 50 lbs (C) Carrying Max Weight: 50 lbs (C) Bending (N) Stooping (O) Climbing Stairs (N) Climbing Ladders Max Height: N/A (N) Working at a Height Level Above The Floor Max Height: N/A (O) Finger Dexterity (F) Full Use of Both Hands (N) Crawling (N) Balancing (N) Throwing (O) Twisting (O) Reaching Max Height: >3 ft (N) Driving (N) Working On or With Moving Machinery (F) Working at Rapid Work Speed (O) Working in Isolation (C) Working Around People (C) Hearing Conversation (O) Hearing High Acuity (C) Speaking Clearly (C) Seeing Near (C) Seeing Far (C) Seeing - Depth Perception (C) Seeing - Color Vision ESSENTIAL MENTAL FUNCTIONS (O) Writing English (F) Reading English (C) Speaking English (F) Working under Pressure/Stress (C) Speaking With Guests/Customers (C) Speaking With Employees (O) Working with Basic Math Skills (O) Making Decisions Based On Facts (O) Making Decisions Based On Data (O) Making Decisions Based On Personal Judgment (O) Making Accurate Measurements According To Set Standards (O) Planning and/or Supervising the Activities Others ESSENTIAL INTERACTIVE FUNCTIONS (C) Working under Close Supervision (O) Working under Minimal Supervision (C) Working and Interacting With Management in a Professional and Courteous Manner (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner (C) Working and Interacting With Guests in a Professional and Courteous Manner ESSENTIAL ENVIRONMENT FUNCTIONS (C) Working Inside (O) Working Outside (C) Working in a Fast Paced Environment (N) Exposed To Chemicals Describe: (N) Exposed To Dust, Fumes, Gases, Describe: (N) Exposed To Smoke (O) Exposed To Excessive Noise (O) Working in Dimly Lit Areas (O) Working in Sudden Marked Changes of Temperature and Humidity Key Not Applicable (N) Occasional (O) Under 2 hours Frequent (F) 2 hours to 5 hours Constant (C) more than 5 hours

Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. BENEFITS INCLUDE: * Medical, Dental, Vision Prescription, Life, Accident, Pet Legal * 401K with match * Paid Time Off * Holiday Pay * Free Meals, Free Uniforms, Free Parking * Discounts at Hard Rock properties around the globe * All team members are eligible to participate in the discretionary annual bonus program * Training and Leadership development programs * Wellness programs including onsite information and fitness seminars * Team Member Resource Groups * Recognition programs * Pay rate $20.00 an hour Responsibilities * Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets. * attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees. * Assist in the coordination and resolution of emergency situations. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. * Performs all other related and compatible duties as assigned. Qualifications * A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit). * Analytical, observational, organizational, interpersonal and communication skills. * Knowledge of computer applications. * Casino Surveillance or related surveillance experience an asset #indeed AC

Responsibilities Attends assigned kitchen cooking station(s) to prepare foods according to menu portion and quality specifications as relief for regularly scheduled cook, or during busy or emergency periods. Ensures menu quality and consistency of food items. Ensures kitchen equipment and facilities are maintained in safe and sanitary condition. Promotes positive public relations. Performs other duties as assigned Qualifications High school diploma or equivalent. Minimum of one (1) year of appropriate experience. Able to perform assigned duties safely and efficiently. Familiarity with Asian Cuisine, preferred. Essential Functions ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations. ESSENTIAL PHYSICAL FUNCTIONS (C) Standing (C) Walking (N) Sitting (N) Kneeling (N) Running (F) Lifting Max Weight: 50 lbs (O) Pushing Max Weight: 50 lbs (O) Pulling Max Weight: 50 lbs (C) Carrying Max Weight: 50 lbs (F) Bending (O) Stooping (O) Climbing Stairs (N) Climbing Ladders Max Height: n/a (N) Working at a Height Level Above The Floor Max Height: n/a (C) Finger Dexterity (C) Full Use of Both Hands (N) Crawling (O) Balancing (N) Throwing (O) Twisting (O) Reaching Max Height: 7 ft (N) Driving (O) Working On or With Moving Machinery (C) Working at Rapid Work Speed (N) Working in Isolation (C) Working Around People (C) Hearing Conversation (C) Hearing High Acuity (C) Speaking Clearly (C) Seeing Near (O) Seeing Far (C) Seeing - Depth Perception (C) Seeing - Color Vision ESSENTIAL MENTAL FUNCTIONS (N) Writing English (O) Reading English (O) Speaking English (C) Working under Pressure/Stress (N) Speaking With Guests/Customers (C) Speaking With Employees (N) Working with Basic Math Skills (C) Making Decisions Based On Facts (N) Making Decisions Based On Data (F) Making Decisions Based On Personal Judgment (C) Making Accurate Measurements According To Set Standards (N) Planning and/or Supervising the Activities Others ESSENTIAL INTERACTIVE FUNCTIONS (C) Working under Close Supervision (O) Working under Minimal Supervision (C) Working and Interacting With Management in a Professional and Courteous Manner (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner (N) Working and Interacting With Guests in a Professional and Courteous Manner ESSENTIAL ENVIRONMENT FUNCTIONS (C) Working Inside (N) Working Outside (C) Working in a Fast Paced Environment (F) Exposed To Chemicals Describe: Sanitizer (F) Exposed To Dust, Fumes, Gases, Describe: Woks (O) Exposed To Smoke (C) Exposed To Excessive Noise (N) Working in Dimly Lit Areas (C) Working in Sudden Marked Changes of Temperature and Humidity Key Not Applicable (N) Occasional (O) Under 2 hours Frequent (F) 2 hours to 5 hours Constant (C) more than 5 hours