Resorts World New York jobs - 87 jobs

The Manager of Accounts Payable is responsible for managing the Accounts Payable function in a high-volume, fast-paced gaming and hospitality environment. This role is critical in ensuring timely and accurate payments, maintaining vendor relationships, ensuring regulatory compliance, and driving process improvements. Essential Duties Ensure compliance with all department and company policies, procedures, internal controls and government regulations. Oversee daily, weekly, and monthly AP operations for multiple business units including casinos, hotels, food & beverage outlets, and entertainment venues. Responsible for journal entries of payables and assists in month-end general ledger closing activities. Review all requests for disbursement for proper authenticity and documentation. Oversee the audits of all invoices, purchase orders and receiving documentation. Lead and manage the Accounts Payable team, ensuring accurate and timely processing of invoices, monthly use tax and payments. Develop, implement, and refine AP policies and procedures to improve efficiency and internal controls. Provide training regarding general ledger and accounts payable topics. Assign work and responsibilities, directing employees, scheduling and training to ensure that the work group operates at maximum efficiency. Participate in the employee selection process, interviewing and recommending that candidates are hired. Train, coach, and evaluate staff performance; foster a culture of accountability and continuous improvement. Set performance standards for tasks, jobs and roles of their employees. Discipline employees and issues corrective actions. Lead system implementations or upgrades related to AP processes and ERP systems. Attend periodic meetings and training sessions. Demonstrate and provide outstanding customer and employee relations at all times. Perform other duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical and Mental Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and varied instances of standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute mathematical calculations. Ability to decipher various reports and maintain reports upon request. Work Environment: The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property. Maintain high level of accuracy and attention to detail. Excellent communication and interpersonal abilities. Present oneself in a neat and clean appearance at all times. Work/Educational Experience Proficiency with financial systems (e.g., SAP or similar ERP systems). Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Bachelor's Degree in related field AND two (2) years' experience in a Supervisory position OR Four (4) years' experience in a Management position OR Two (2) years' experience in a Supervisory position within Resorts World Six (6) years' related accounts payable work experience. Prior experience in the gaming or hospitality industry is strongly preferred. Familiarity with gaming compliance requirements (e.g., Title 31, SOX, or local gaming commissions) is a plus.

The Guest Room Attendant performs routine duties in the cleaning and servicing of guest rooms and public areas to ensure that both the rooms and public areas are impeccable and properly presented. Essential Functions: Makes beds, changes sheets, removes trash and dirty dishes or trays, cleans the bathrooms and replaces used towels. Vacuums, cleans dust and polishes all surfaces in the guest room. Replenishes all amenities and collateral materials in the guestrooms to include but not limited to soaps, tissues, napkins, glasses, magazines, pens etc. Keeps work area, hallways, staircases and floor landings clean and tidy. Performs Turndown service. Ensures security of guest rooms and privacy of guests. Cleans restrooms and floors including but not limited to vacuum, mop, pan/broom. Stocks and sorts supplies. Responsible for general cleaning in assigned work areas including but not limited to dusting, polishing, shining, and glass care Cleans and restocks restrooms on both a scheduled and as-needed basis. Cleans stains and spills on flooring and carpeting when they occur. Delivers and retrieves items to guest rooms. Safely delivers all lost and found articles to designated area. Reports deficiencies and or abnormal activities in the rooms. Ensures cleanliness is up to 5-star requirements. Engages guests in a professional guest service manner. Performs other tasks as assigned. Essential Requirements: Good communication skills. Attention to detail and organizational skills. Ability to function in a noisy, hectic and crowed environment. Ability to handle numerous duties simultaneously. Flexible to work schedules. Willing to work as a team member. Knowledge/Work Experience: Must be 18 years or older High school diploma, GED, or equivalent Prior experience in housekeeping in a hospitality environment preferred. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Thank you for your interest in a career at Resorts World New York City. We believe every Team Member plays a crucial role in creating unforgettable experiences for our guests, ensuring that each interaction reflects our high standards and innovative spirit. Imagine a place where your growth is prioritized, where comprehensive training programs are designed to develop your skills and advance your career. Our investment in team member development enhances professional capabilities and nurtures a culture of excellence, creativity, and collaboration. Show Up. Step Up. Lift Up OUR CULTURE IS YOU! We believe that every member of our team is an ambassador of our culture and is essential to the success of our company. Our Team Members exemplify our culture in everything they do. We are committed to providing a workplace culture that is inclusive of all Team Members. We will embrace our rich history, invest in Team Member growth and retention, and seek out new and innovative ways to ensure our culture stays fresh and relevant. We will provide opportunities, avenues, and resources to every Team Member to Show UP, Step UP, and Lift UP each and every day. Please join our Talent Pipeline if you're interested in exploring opportunities in Gaming, Hospitality & Entertainment Submit an application telling us which departments you're interested in and if a role comes up that matches your skills and qualifications, someone on the recruiting team will reach out!

Work on maintaining best practices, as well as maintaining, trace system failures and research possible solutions. Assist other Help Desk staff when deploying new software and upgrade installations. Complete regular backups and performs data recovery, assists in workstation life cycle rotations, monitors servers, works with other administrators to minimize downtime, and prevent data corruption. Provide remote support and escalates issues to supervisors as needed. Provide training for teams in other departments, Serve as Level 2 support to the Help Desk team, Answer technology questions as needed, completing administrative tasks when required, Fill out documentation when requesting new inventory. Follow specific company procedures when handling financial or identity data. Promote positive public and employee relations. Perform other duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical and Mental Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the casino, kitchen, restaurant or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Work/Educational Experience Minimum 18 years old and able to obtain appropriate license pursuant to the NY State Lottery and Race regulations. Bachelor's Degree in Computer Technology, Computer Science, or a related field with a quantitative emphasis required. Previous experience in a Help Desk capacity - as well as additional industry and software certifications are a plus - may be required. Experience (2+ years) of related systems support experience or commensurate skills or abilities acceptable to the company. An understanding of the gaming industry is preferred. The candidate must be proficient in Microsoft Word, Excel, PowerPoint and Crystal Reports. Previous experience with CRM Applications is plus. Microsoft Technology Associate certification must be obtained within first year of employment. Salary: $71,370 - $88,992

The Slots Floor Manager is responsible for implementing gaming department policies and procedures as directed by the Slot Manager. Essential Duties and Responsibilities Safeguard assets of the company and ensures positive guest relations through the communication and proper utilization of procedures and controls in concert with the operations staff. Assign work and responsibilities, overseeing Gaming Operations and managing the gaming floor staff on their respective shifts to ensure that the work group operates at maximum efficiency. Oversee the employees and ensures the Slot Operations and technical employees provide friendly and efficient service to internal and external guests. Supervise, lead and direct Slot Operations staff ensuring all regulatory compliance within all gaming regulations, internal controls and company and department policies and procedures. Supervise subordinate gaming professionals, performing activities such as hiring, training, assigning work, evaluating performance, and administers disciplinary actions. Ensure employees are trained to work safely and efficiently within current regulatory guidelines. Evaluate shift schedules and adjusts, if necessary, to accommodate Resorts World operational and departmental needs. Prepare, maintain, and submit essential paperwork and reports. Ensure the guests are being provided with superior customer service. Oversee all processes pertaining to emergency drop management and cash box reconciliation. Monitor and report risk and safety concerns to ensure a safe environment for both employees and guests. Develop plans based on employee feedback in all areas of the operation to continually. Improve efficiencies in process management. Issue complimentary services per internal control authorizations. Approve slot machine payoffs in assigned area and key over Slot Jackpots. Maintain a working knowledge of the property, and current and upcoming special events. Research and investigate incidents documenting findings in professional manner. Arrange and participate in meetings, conferences, and project team activities. Stay informed of current industry trends. Attend periodic meetings and training sessions. Perform other duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical and Mental Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Must have the ability to maintain discretion and confidentiality Ability to analyze situations in a calm and rational manner and render an appropriate decision. Work Environment: The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations Bachelor's Degree in Hospitality or closely related field and three (3) years' experience in a Management position OR Seven (7) years' experience in a Management position OR Five (5) years' experience in a Management position within Resorts World Eight (8) years' related performance technicality work experience Demonstrated a working knowledge of state gaming regulations pertaining to casino operations Salary: $84,570 - $97,640

The Corporate Counsel provides legal advice, counsel and representation in support of all operational, risk management and compliance activities, broadly collaborating across departments and functional areas. Primary responsibilities include contract drafting, review, and negotiation, and ensuring that all commercial arrangements protect the enterprise's legal, financial, compliance, and sovereign interests. Based on experience, subject matter expertise, and organizational need, the Corporate Counsel may also assume broader responsibilities that may include corporate governance, gaming regulatory matters, employment and benefits issues, litigation management, risk management, construction, real estate, intellectual property and general corporate matters. All duties are to be performed consistent with Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Draft, review, and negotiate a wide range of commercial agreements to protect the corporation's legal, financial, regulatory, and sovereign interests. 2. Support day-to-day corporate legal needs, including providing timely and accurate advice to operational departments, and assisting with corporate governance, policy development, and other general matters. 3. Prepare memoranda, analyses and briefing materials, support strategic initiatives, and collaborate across departments and with executive leadership. 4. Advise on gaming compliance issues, including compact and internal control requirements, liquor licenses, and interactions with regulators. 5. Support enterprise risk management efforts, including reviews of insurance coverage and claims (including workers compensation), and risk-transfer strategies. 6. Provide counsel on employment and benefits-related issues, including workforce policies, investigations, and benefits compliance. 7. Provide legal support on procurement-related issues, marketing and entertainment contracts and initiatives, construction contracts, capital projects, real estate matters, and environmental issues. 8. Assist with protection and management of trademarks and corporate intellectual property. 9. Complete all required SGC training programs within the timeframe assigned. 10. Perform other duties as assigned. GENERAL QUALIFICATIONS/REQUIREMENTS: Required Education/Experience: 1. Must be 18 years of age or older upon employment. 2. Juris Doctorate required. 3. Must be admitted to the bar as an active member in good standing in New York or another jurisdiction within the United States (New York is preferred). 4. Must have at least three (3) years of progressively responsible legal experience, including private practice experience either in-house or for a global, national or regional law firm. 5. Prior contract review, in-house, casino industry, federal Indian law, or tribal enterprise experience preferred. 6. Must have proficient basic computer skills, including use of Microsoft Office and similar software tools. 7. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to the corporation's liability insurance carrier. Required Skillsets and Competencies: 1. Excellent analytical, writing and drafting skills, with a sharp attention to detail. 2. Excellent communication skills, with the ability to convey complex information with clarity. 3. Strong organizational skills with the ability to handle multiple competing priorities and deadlines. 4. Strong professional interpersonal skills with the ability to interact effectively at all organizational levels. 5. Strong commitment to ethical conduct and standards. 6. Demonstrate ability to work independently, with minimal supervision, and to carry assigned tasks through to completion. 7. Demonstrate ability to exercise sound judgment in complex and time-sensitive situations. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the casino environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to occasionally work in an environment where smoking is permitted. 1. Adequate manual dexterity to operate office equipment. 2. Light lifting. 3. Occasional travel. 4. Must be able to stand, walk, and move through all areas of the casino. 5. Must be able to maintain sufficient physical stamina and mental attitude to work under pressure in a fast-paced, casino environment that operates on a 24/7/365 basis. Salary Starting Rate: $106,317.06 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Greet guests as they arrive at and depart from the property; and assist them with all of their needs. Transport guest luggage to/from guest rooms in a courteous, timely, and professional manner as well as the efficient operation of the hotel front door entrance lobby areas. Escort guests to rooms and inform guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and throughout their stay for all related services, etc. Thorough knowledge of all hotel services and amenities, and maintain a consistently positive attitude, knowledge of all rooms, features and services are traits, which our Bell Attendants are required to have. Essential Duties and Responsibilities Always treat guests with courtesy and respect in a variety of situations. Uphold and comply with the company standards at all times Welcome guests with luxury greeting, refer to guests by surname Front Drive of Hotel Meet and Greet all guests Open Car Door - offer assistance Hold Hotel Door Open for all Patrons Keep Rain Mats Clean of Debris Keep Bell Cards Clean of Debris Have Umbrella on hand when raining Utilize NYC Taxi and/or Hotel Car Service only Group Arrivals, assist arrival from lower lever hotel entry Honesty & Integrity. When in the lobby or Front Drive - stand post, never put your back to a patron Wear a radio and ear piece at all times. Keep chatter professional To be mindful of the importance of personal hygiene and grooming. Retrieve guest packages from loading dock. Adhere to property's health and Safety guidelines. Ability to work under pressure and in a fast paced environment. Always knock and announce yourself before entering any guest room, whether vacant or not. Stand at assigned area in lobby and outside hotel entrance to assist and greet guests. Posted area should be kept neat and clean at all times. Transport guest luggage from the point of arrival at the hotel to their assigned room, from current room to re-assigned room for room changes, and from their room to the point of departure from the hotel. Assist in locating guests lost luggage. Correctly tag, store and retrieve luggage from holding room (If a room has checked-out and a new guest has checked in waiting for a vacant dirty room to be cleaned, luggage for the new guest may be stored in the guest room closet or on the luggage rack). Retrieve luggage from guest room for guest already checked out. Deliver boxes and packages from the receiving area to the meeting room storage (pre-function). Retrieve boxes and packages from meeting room (post function) and deliver to the receiving area for outside pickup. Identify and explain hotel facilities and features to guests while escorting them to their room. Identify fire exit closest to guest's room and explain safety features of assigned room. Demonstrate use of room key to guests and place luggage inside room. Identify and explain guest room features to include, but not limited to: a) air conditioning/heat units and thermostat controls, b) telephone and voicemail, c) television, d) clock radio, e) guest services directory, f) lights, g) bathroom amenities, h) valet/laundry services, i) ice and vending areas, j) concierge and hotel services, k) emergency procedures, l) safe. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments and location. All room rates, special packages and promotions. Casino marketing and event information Daily house count and expected arrivals/departures. VIP Arrivals Room availability status for any given day. Scheduled daily group activities. Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries. Assist guests with related services. Knowledge of on property and local restaurants, special events, city attractions, and guest amenities. Relay accurate directions to guests on inquiries of transportation within the local area. Maintain accurate log record of guest calls for Bell Person assistance. Answer telephone within three (3) rings using correct greeting and telephone etiquette. Answer radio as assigned. Attend and respond to Hosts order and communication Handle guest complaints immediately. Retrieve luggage from guest rooms for guests already checked out. Retrieve guest laundry/dry cleaning from their rooms and deliver to appropriate location. Deliver items to guest rooms promptly to include: a) messages, b) mail, c) packages, d) flowers, e) sundry items requested by guest, f) gift items. Monitor and maintain appearance of lobby areas and luggage holding room as well as polish/clean luggage carts. Assist guests with unloading/loading of vehicles, guest requests and services, retrieval of theater tickets, flowers, etc. Anticipate guests' needs, respond promptly and acknowledge all guests even when busy. Any additional duties as directed by management. Must be able to obtain and maintain the appropriate license through New York State Gaming Association Job Requirements: Behavioral Standards that all team members will be held accountable to: Essential: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness. Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the company's success. Attention to detail and organizational skills Guest service oriented Willing to work as a team member Comfortable interacting and engaging in conversation Demonstrates a consistent regard and dedication to our guests, vendors, colleagues, and the company Ability to read English to a degree sufficient to ascertain information from luggage tags, and claim checks to write numbers and names on claim checks and rooming lists. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks. Punctuality and regular and reliable attendance. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays) Desirable: Previous guest relations training High school graduate or equivalent Knowledge: Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission Maintain up to date property knowledge Essential Physical Abilities: Endure various physical movements throughout the work areas, such as removing guest luggage to/from all types of vehicles and guest rooms. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move packages, boxes and luggage weighing up to 75 lbs. continuously throughout shift. Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload luggage. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations Prior experience in guest services preferred The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Hourly: $19.1616 - $21.5165

The House Electrician III shall be responsible for the installation, maintenance and repair of electrical systems, apparatus, and electrical and electronic components of industrial machinery, equipment and the site by following electrical codes, manuals, schematics diagrams, blueprints and other specifications and the training of House Electricians and related subcontractors. Involves the hands-on assembly and disassembly of component parts and machinery in accordance with diagrams, sketches, operation manuals and manufacturers specifications. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Design, plan, layout, install and service all phases of commercial electrical systems; including service entrances, distribution, emergency generator systems, and energy advanced lighting systems, motor controls, wiring in classified locations and fire alarm systems. Maintain and repair machinery, equipment, physical structures, and electrical systems of industrial machinery and facilities in accordance with electrical code specifications, blueprints, manuals, electrical schematics and diagrams. 2. Design, plan layout and install wiring, conduit and electrical apparatus. Must also know how to cut, thread, bend, couple and strap conduit thru 4" in size. Cut wire and conduit to length. 3. Diagnose, and repair malfunctioning electrical apparatus, transformers, motors, lighting fixtures, wiring and electrical and electronic components of machinery and equipment using test equipment such as volt meter, ohm meter, megohm meter. GFI testers, and phase rotation meters. Must be able to work on circuits up to and including 13,200 volts within the guidelines of NFPA 70E standards. Diagnose and repair and/or replace damaged or broken wires, cables and faulty electrical components of machines and/or building wiring, such as relays, switches, motors, sensing devices, light bulbs, plugs, sockets, light fuses and extension cords. 4. Interpret complex wiring and line drawings, and prepare switching plans to safely de-energize switchgear for service and testing while having minimal impact on facility operations. 5. Develop load shedding schemes to maximize facility operations during times when systems may be down for maintenance, and/or during emergency situations. 6. Operate emergency generation equipment, and be able to connect emergency generation to building loads during emergency situations. Must have knowledge of phasing as well as synchronizing of generated sources for safe connection to facility equipment. 7. Install, wire, troubleshoot and repair variable frequency drives utilizing wiring diagrams, owner's manuals, and technical documents. Must be able to diagnose fault codes, and set up parameters within the VFD. 8. Perform medium voltage switching, and/or racking in and out of medium voltage switches. 9. Install, troubleshoot, test and repair telecommunication and data wiring, devices, and terminations per industry recognized standards (EIA-TIA). Terminate and test all installations utilizing signal verification equipment. Label all installations per company standards 10. Install, troubleshoot and verify fiber optic cable installations including the installation of fiber ducts, and the termination of fiber strands per industry standards. 11. Install, service, and repair complex sign circuits and controls, and safely work on suspended work platforms at heights up to 350' during the servicing of such signage. 12. Diagnose, and repair malfunctioning electrical apparatus, transformers, motors, lighting fixtures, wiring and electrical and electronic components of machinery and equipment using test equipment. Must be able to work on low, medium and high voltage. 13. Install power supply wiring and conduit for newly installed machines and equipment, robotics, conveyors, Programmable Logic Controllers (PLC), Computer Numeric Controllers (CNC), and other programmable control instruments, following electrical blueprints, manufacturer's specifications, electrical codes and standards. 14. Inspect and operate programmable controllers to check for malfunctions and to verify repairs. 15. Diagnose and repair and/or replace damaged or broken wires, cables and faulty electrical components of machines such as relays, switches, motors, sensing devices, light bulbs, plugs, sockets, light fuses and extension cords. 16. Repair electronic components using electronic test equipment replacement parts, brazing, and soldering equipment, welding equipment and other hand and power tools. 17. Responsible for the guiding of the day-to-day operations of the on- site electricians including the training of staff and the planning and scheduling of work performed by other electricians and subcontractors. Also, responsible for the instruction of work safety practices/procedures of employees and subcontractors in regards to electrical projects. 18. May be responsible for of the direction of the installation of coaxial and fiber optic cable projects, telephone systems, computer wiring and equipment, intercom systems, time clocks, fire and security systems, street lights, audio/visual electrical lights/specialty lighting and equipment, conveyors and other pertinent electronic equipment. 19. Perform all levels of preventative, corrective and emergency maintenance on building equipment as required or needed. Must be able to troubleshoot control issues and load programs. 20. Perform other related duties as required. 21. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 22. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 23. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 24. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 25. Attend all necessary meetings. 26. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or its equivalency required. 3. Must have completed an apprentice program, journeyman training and retain a Master Electrician's license from an appropriate jurisdiction or have demonstrated equivalent knowledge and experience. 4. Candidate must have ten (10) years of previous hands-on electrical experience; three (3) years of which must involve the training and guidance of electrical trades. Knowledge and experience in commercial electrical applications required. 5. Must be able to read, interpret, and understand electrical one line diagrams, three line diagrams, schematics and drawings. Must be able to troubleshoot circuits, motors and equipment utilizing drawings and owner's manuals. 6. Must be well versed in the interpretation and implementation of the National Electrical Code, the New York State Uniform Building and Fire Prevention Code, National Fire Prevention Association and Occupational Safety and Health Association. 7. Must have knowledge of UPS systems, static, manual, and automatic bypass switches, battery maintenance and testing, and both open and closed transition transfer switches. 8. Able to read, interpret and implement the intent of architectural, engineering and design drawings in all phases of building construction. 9. Experienced directing work performed by subcontractors to insure compliance contract specifications and documents. Organize job plans, work with and direct other employees' co- working on joint projects and monitoring the job progress. 10. Knowledge and experienced in subjects such as blueprint reading, electrical theory, electronics, mathematics, mechanical drawing, electrical code requirements and safety and first aid practices, welding, fire alarm systems, HVAC-heating, ventilation and air conditioning and plumbing; a plus. 11. Must have experience working with medium voltage equipment and switchgear, and with systems which are served from multiple utility feeds and generation sources. 12. Must have experience working on suspended scaffolding and have been certified as a "competent person" in the use and training others in the use of such equipment. 13. Previous customer service experience preferred. 14. Must have proven ability to act as a lead Electrician and mentor other Electricians. 15. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier. Language Skills and Reasoning Ability: 1. Must make effective decisions by analyzing information and considering priorities, and seizing opportunities skills. 2. Knowledge of electrical terminology. 3. Knowledge and ability to read blueprints and drawings. 4. Must supply management, basic safety, equipment maintenance, thoroughness, independence and excellent communication skills. 5. Must be well versed in safety procedures when performing electrical work in order to prevent risk of electrical shock and falls. 6. Ability to write routine correspondence, develop presentations, proposals, reports and to speak effectively to management, employees and the public. 7. Must have the ability to deal effectively and interact well with the customers and employees. 8. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. 9. Must be in good physical condition, have good manual dexterity and good color sense. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When inside and outside the Casino, the noise levels may increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino. Including interior and exterior environments, tight spaces and areas of considerable height (90 feet above ground level). May stand for long periods and frequently work on ladders and scaffolds. Must be able to perform heavy/strenuous manual work and be exposed to work in conditions which may include temperatures below 32°F and above 90°F. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and members of the business community in all situations. 2. Good eye-hand coordination, excellent eyesight, manual dexterity. Salary Starting Rate: $31.05 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Job DescriptionSalary: 16.12 Facilities Associate (FT/PT) @ $16.12 Facilities Irving Deadline: Open Until Filled *Disclaimer* Continuous Posting = We are accepting applications for consideration upon vacancies. BASIC FUNCTION: Incumbent cleans and maintains Seneca Gaming and Entertainment facilities (building and premises) in a neat and orderly condition. Associate operates equipment as needed, performs minor repairs to building and/or equipment as necessary. GENERAL RESPONSIBILITIES: 1. Cleans rooms, hallways, restrooms and other areas as assigned. 2. Sweeps, scrubs, waxes and polishes floor using brooms, mops, and power cleaning and waxing equipment. 3. Cleans rugs, carpets, drapes and other items as assigned. 4. Dusts furniture and polishes metal work as assigned. 5. Washes items such as walls, tables, and windows. 6. Moves and sets up tables, chairs and any equipment. 7. Aides in keeping inventory of all janitorial supplies and tools. Replenishes as required. 8. Performs inspections; maintains and ensures that malfunctioning equipment and appliances are repaired or replaced. 9. Performs the upkeep of facilities, including repairs such as changing light bulbs. 10. Cleans condensers on all cooling units at the Gaming and Entertainment facilities. 11. Ensure that the grounds are always clean, landscaped, and in winter months plowed and salted. 12. Completes fire extinguisher inspection in a timely manner. 13. Complete work orders in a timely manner. 14. Maintains a neat and orderly work area. 15. Assists or helps to provide excellent customer service to our guests if needed. 16. Attends departmental meetings and in-services. 17. Performs other duties as assigned or requested. MINIMUM QUALIFICATIONS: Must be a minimum of 18 years of age or older upon employment. Previous cleaning and/or general maintenance experience helpful. Must be able to work flexible hours including evenings, weekends and holidays. Must pass a background clearance in accordance with National Gaming Commission Regulations.

The Limo Driver drives all company vehicles to provide transportation for guests and executives. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Responsible for driving company type vehicles to provide transportation for guests. 2. Keep informed of promotional packages and relays this information to guests. 3. Respond to calls via two-way radio and phone. 4. Track number of guests picked up at local motels and number of National Gaming Operation guests transported. 5. Inspect interior and exterior of company vehicles at beginning and end of every shift to ensure cleanliness and products are well stocked. 6. Recommend servicing of the vehicle as necessary. 7. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 8. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 9. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 10. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 11. Attend all necessary meetings. 12. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent required. 3. Driving experience preferred for limousines. 4. Previous customer service experience preferred. 5. Valid New York State Class E license with minimal Department of Motor Vehicles point system. 6. Knowledge of all area locations. 7. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Ability to define problems, collect data, establish facts and draw valid conclusions. 4. Must have the ability to deal effectively and interact well with the customers and employees. 5. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to sit for long periods. 2. Adequate manual dexterity to operate office equipment. 3. Ability to assist guests with the lifting, loading and unloading of luggage, wheelchairs, scooters, etc, up to 50 lbs unassisted. 4. Must be able to effectively understand and communicate to candidates and employees. 5. Must be able to stand, walk, and move through all areas of the casino. 6. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate: $13.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

The Cage Cashier is responsible for providing monetary services for casino guests, including, but not limited to: exchanging casino chips, coins and tickets for cash; processing advances drawn from credit and debit cards; cashing and depositing checks; establishing and processing transactions for patron deposit accounts; processing transactions for patron casino credit accounts; exchanging currency, foreign and domestic; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker, General Cashier Banker, Chip Banker, and Marker Banker, as well as for maintaining and supporting various remote kiosks, which service casino guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Maintains and reconciles all assigned casino assets during the course of a shift or gaming day. 2. Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks. 3. Distributes and collects cashier banks. 4. Orders monies through exchange slips. 5. Redeems chips, tickets, etc. for currency and coin. 6. Completes cash advances, cashes personal checks. 7. Processes and delivers exchanges to cashiers. 8. Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop. 9. Conforms to all rules and regulations of SGC CTR / SAR Compliance. 10. Issues counter checks (markers) to credit customers and/or issues funds represented by counter checks; accepts payments toward outstanding counter checks. 11. Accepts and distributes funds representing patron deposits, withdrawals, and wire transfers. 12. Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary. 13. Prepares, verifies, and processes chip fills and credits. 14. Maintains counter check inventories and deposits; processes transactions affecting those inventories. 15. Maintains accountability for assigned keys and key inventories. 16. Provides any assistance as needed to immediate supervisor. 17. Remains thoroughly knowledgeable of all appropriate regulations. 18. Maintains the confidentiality of all gaming records. 19. Works closely with team members of gaming departments and casino cage departments. 20. Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming Corporation Acceptable Use Policy. Understands and complies with all information security policies and procedures at all times. 21. Provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with peers, supervisors, managers, and all other team members. 22. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. 23. Completes all required SGC Training programs within specified guidelines from commencement of employment. 24. Attends all necessary meetings. 25. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; other duties may be assigned. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent required. 3. One (1) year of previous cashier or money handling experience is required. 4. Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required. 5. Previous clerical/data entry experience is preferred. 6. Basic knowledge of start-up and close-down of cash registers is preferred. 7. Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred. 8. Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier. 9. Effective math skills are required; applicants must be able to pass an SGC-administered math skills test. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, team members and guests. 3. Must have the ability to deal effectively and interact well with the guests and team members. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino. 2. Must be able to withstand working in a casino environment, which may include exposure to loud noises, bright and flashing lights, and cigarette/cigar smoke. 3. Continuously bend/stoop, squat, balance, kneel, lift and push/pull. 4. Continuously carry up to twenty-five (25) pounds, and lift up to fifty (50) pounds. 5. Occasionally climb heights and reach above shoulder level. 6. Occasionally push carts weighing up to one hundred (100) pounds. 7. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, team members, and members of the business community in all situations. Other: 1. Must be able to be approved for and maintain a valid Gaming license. 2. Must be able to read, write, speak and understand English. Must be able to respond to visual and verbal cues. 3. Must be able to work nights, weekends and holidays as required. 4. Employment is contingent upon a favorable outcome of a background investigation and drug screening. 5. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived. 6. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation. Salary Starting Rate: $15.50 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Compensation: $24.00 / hour Essential Functions: • Monitor activities of guests and employees on the casino floor, cage, change booths and count rooms via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls. • Utilizes necessary equipment to identify record and document illegal and/or unusual activities occurring in areas under surveillance and reports same to appropriate personnel. • Video tapes questionable activities and make written reports to appropriate personnel. • Monitors alarm system. • Reviews tapes associated with jackpots. • Maintains strict confidentiality of all property related issues. • Operates monitor room equipment, including basic computer functions. • Participates in court actions relating to gaming violations. • Protects the assets of the company. • Prepare and write daily reports and logs. • Operates all surveillance computer equipment. • Ensures all surveillance equipment is working correctly throughout their shift. • Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas. • Monitors the hotel and casino operations to ensure adherence to the state regulations and company policies and procedures. • Performs other tasks as assigned. Core Competencies: • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations • Demonstrates the initiative to present new ideas and perspective to create positive results • Exhibits respectful consideration of viewpoints, situations and others • Puts the guest at the forefront of every decision Essential Requirements: • Ability to remain organized in a pressure situation • Ability to input and access information into a computer • Skill in establishing and maintaining effective working relations with staff • Problem solving, administrative, multi-tasking, organization and prioritization skills • Strong communication skills • Must have computer knowledge Knowledge/Work Experience • Must be 21 years or older • High school diploma or equivalent experience preferred • One (1) years' experience in the casino surveillance field • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission • Knowledge of all table games preferred Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations. Mathematical Skills & Reasoning Ability: Ability to basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and prolonged sitting during the shift. Must be able use a scissor lift and ladders at various heights. Work Environment: The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce. NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization.

Essential Functions: Responds to all requests for emergency medical assistance, provide emergency care at the scene and utilize necessary medical equipment to treat and ascertains the extent of injuries or illness. Conducts a careful examination of the patient for signs and symptoms of illness/injury and assists other medical personnel as necessary. Provides orderly transfer of the patient at destination. Provides prompt and efficient care of the patient and stabilization of their condition prior to transport. Determines and communicates safety of scene and the nature of illness or injury Controls and diffuses potential problems and assists employees and guests in emergencies. Generates necessary written reports regarding security-related incidents involving guests, employees and/or the facility. Acts as a Dispatcher and coordinates solutions during emergency situations; informs outside agencies, at the direction of a Shift Manager, of any unusual or suspicious situations on property. Ensures proper Security is provided for all transfers of monies within the facility. Stands, sits, and walks post as assigned. Responds to back-up calls immediately. Prepares reports of significant activities. Maintains radio contact with base at all times during assigned shift. Attends periodic meetings and training sessions. Performs other tasks as assigned. Essential Requirements: Ability to remain organized in a pressure situation Good communication skills Valid NYS Security License Valid driver's license Able to function around ill or injured people in a responsible manner Knowledge/Work Experience: High School diploma, GED or equivalent experience Emergency Medical Technician (EMT) License required CPR and First aid certified Must be able to maintain the appropriate license through the NYS Gaming Commission

Essential Functions Works as a member of a cohesive management team that supports each other's decisions and presents a united front to the staff. Functions as a role model to staff as well as to junior managers. Takes an active role in developing frequent diners through vowing to do whatever is necessary to ensure the return of every guest and to instill this philosophy in every employee. Develops new ways to increase guest counts. Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments. Works with the management team to determine appropriate staffing levels. Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential. Works towards maximizing sales and optimizing profits through the management of all cost centers. Remains abreast of the budget and understand the reasons behind why the budgeted targets were or were not met. Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential. Maintains the cleanliness and organization of the restaurant throughout each shift. Communicates positively about the restaurants and has an attitude of success. Creates an environment where people want to work and feel comfortable working. Operates well with other managers, in terms of consistency, consensus on issues and flexibility. Performs other tasks as assigned. Core Competencies: Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations Demonstrates the courage and initiative to present new ideas and perspective to create positive results Exhibits respectful consideration of viewpoints, situations and others Puts the guest at the forefront of every decision Essential Requirements Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when. Strong interpersonal and communication skills required Strong organizational skills and attention to detail required Demonstrates excellent communication and customer service skills Able to work independently and make the right decisions for the business Possesses a working knowledge of the POS system. Proficiency in: Opening and closing procedures Running reports Food knowledge Beverage knowledge Team Building and Employee Focus Demonstrates a profit mentality by setting goals, following through and meeting goals. Understands the acceptable levels of quality of our food and our beverages and as such to ensure that these products are ready for service every shift. Demonstrates the ability to run a quality operation with attention to detail, in particular paying attention to temperature, lighting, music levels and the overall ambiance of the restaurant. Understands the importance of employees and interacts with them in a mutually respectful and friendly manner.

In this role we are seeking a sharp, business-savvy Senior Analyst to help turn data into insights that drive strategic decisions. In this role, you'll work closely with teams across the organization to identify trends, uncover opportunities, and provide actionable insights to key stakeholders through thoughtful analysis with a combination of strong technical skills (SQL & Python) and deep business understanding. Essential Duties Analyze complex datasets using SQL, Python, BI tools, or Excel to generate actionable insights across departments (e.g. Marketing, Finance, Food & Beverage, Hotel, Gaming, operations). Build and maintain dashboards, models, and reports that support decision-making. Collaborate with business stakeholders to scope problems, define metrics, and translate questions into structured analyses. Communicate findings through compelling visualizations, presentations, and concise narratives. The ability to effectively communicate more complex statistical concepts in a digestible manner for key stakeholders. Support and collaborate with Data Engineering on where impactful datasets are, how they should be structured to answer numerous business problems, and how we can streamline processes to get insights to key stakeholders. Contribute to a data-driven culture by mentoring junior analysts and helping improve analytical best practices. Work/Educational Experience Bachelor's degree in business, Finance, Economics, Data Analytics, Data Science, or related field. 3-5+ years of experience in analytics, business intelligence, or related fields. Advanced proficiency in SQL for querying large, complex datasets. Strong experience in Python for data manipulation, analysis, and automation (e.g., pandas, NumPy, seaborn, matplotlib). Solid understanding of business operations, KPIs, and financial concepts - able to connect analysis to strategy. Ability to translate analytical findings into business recommendations clearly and effectively. Experience with BI/visualization tools such as Power BI, Tableau, Looker, or Mode. Comfort working cross-functionally with product, marketing, operations, and finance teams. Experience with A/B testing or experimentation frameworks Basic understanding of forecasting models or predictive analytics (e.g., time series, regression) Job Requirements Physical and Mental Requirements Ability to sit for extended periods of time as necessary to complete job assignments and job duties. Ability to work on a PC. The individual may occasionally be asked to work a flexible schedule to include nights and weekends. Ability to lift 10 lbs. Required to understand and communicate and follow directions both verbally and in written English. Must think logically and reasonably.

The Night Auditor front desk is responsible for calculating the daily income of the hotel by verifying that all guest accounts are correct and in balance, assisting the front office, and providing great customer service that reaches the companies standards. Essential Functions: Perform Check-in and Check-out procedures. Responsible for cash balancing and credit card processing. Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis Initiates the generation of and coordinates the distribution of various hotel system reports. Notifies Management of any potential discrepancies and assists with research and resolution of problems. Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system. Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence. Resolves guest complaints/concerns quickly and efficiently Prepares a summary of cash, check, and credit card activities Ability to operate front office equipment and software systems Complete end of day tasks Provide great customer service to all guests Performs other tasks as assigned. Essential Requirements: Ability to remain organized in a pressure situation Ability to input and access information into a computer Skill in establishing and maintaining effective working relations with staff Ability to diplomatically attend to complaints Strong commutation skills Ability to accurately record information and have an eye for detail Knowledge/Work Experience: Must be 18 years or older Associates or bachelor's degree in hotel management or related field preferred. Two (2) years of previous night audit/accounting experience or equivalent training required. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

The Main Banker is responsible for documenting and verifying the accuracy of all incoming and outgoing currency, coins, vouchers, tickets, bank deposit and other monetary instruments; and maintaining the accountability of the main bank and vault in accordance to established internal control, policies and procedures and gaming regulations. Essential Duties · Ensure proper money-handling procedures. · Ensure compliance with all department and company policies, procedures and internal controls and government regulations. · Safeguard company assets and prepares all necessary paperwork. · Prepare deposits to the bank. · Maintain the main bank, reimbursing cashiers and receiving soft count funds from the count room and revenue drop from other departments. · Monitor and manage inventory level and balance the ATM/TRV kiosk and other self-service kiosk on the gaming floor. · Function as cashier if needed. · Demonstrate and provide outstanding customer service and employee relations at all times. · Present oneself in a neat and clean appearance at all times. · Perform other duties as assigned. Job Requirements To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental and Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute mathematical calculations. Ability to decipher various reports and maintains reports upon request. Work Environment: The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner. · Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property. Work/Educational Experience · Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Two (2) years' related cashier work experience in a casino environment Salary: $30.5925 - $40.7900

The Restaurant Busser is responsible for providing fast, friendly, and courteous service to every guest. Position requires ability to interact with the public, speak English clearly, retaining details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Report to work on time, well-groomed in full uniform, and with badge on upper left side of uniform. 2. Must be able to balance and carry trays to tables which may weigh up to sixty (60) pounds. 3. Hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. 4. Have a strong understanding of the philosophy and goals associated with Seneca Allegany Resort & Casino and are supportive of them at all times. 5. Perform any duties assigned by the manager or shift manager. 6. Assist all other employees in performing their duties whenever required. 7. Works in a designated area and is attentive to guests at all times and exceeds guest's expectations. 8. Knowledgeable of its history as well as the map of the property, location of restrooms, telephones, and hours of operation of stores and restaurants and is able to efficiently handle guest's inquiries. 9. Maintain full knowledge of menu, wine lists, and daily specials. 10. Have a consistent awareness of all activities occurring in each station. 11. Properly clear and reset tables according to bus person manual. 12. Complete designated opening and closing side work daily and check with manager or shift manager before clocking out. 13. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 14. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 15. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 16. Attend all necessary meetings. 17. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. ADDITIONAL DUTIES: 1. Maintain a neat and organized work station. 2. Check all chairs for crumbs, pick up debris or litter from floor and carpet sweep if needed. 3. Tray stands cleaned daily and organized properly. 4. Maintain bread area and other areas of kitchen when needed, including spills on floor (wipe immediately). Wipe walls on server side and in back of house dish area when needed. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment 2. High school diploma or equivalency preferred. 3. Previous customer service experience preferred. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. 3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the casino. 2. Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping. 3. Must be able to lift and carry up to fifty (50) pounds. 4. Must be able to perform repetitive motions. 5. Must be able to talk to and hear customers/co-workers. Must be able to assist with special needs of customers. 6. Medium work. Exerting up to fifty (50) pounds of force occasionally, and/or up to fifty (50) pounds of force frequently, and/or up to twenty (20) pounds of force constantly to move objects. 7. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. 8. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Subject to atmospheric conditions. 9. Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community if all situations. Salary Starting Rate:$10.35 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

The Dual Rate Floor Supervisor shall be responsible for the efficient operation of the Table Games on the assigned shift. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Monitor controls designed to assure full compliance with state, federal, and tribal regulatory requirements. 2. Maintain a continuous inspection of cards and dice, ensuring the security of the Table Games at all times. 3. Assist in monitoring the payouts on the table games to ensure that proper amounts are being paid to customers. 4. Ensure that organizational and regulatory policies and procedures are understood and adhered to. 5. Handle customer and employee disputes that may arise and settle disputes in a manner that expresses excellent customer service as well as ensuring that the best interest of the operation is considered at all times. 6. Ensure the safety of all gaming chips and monies entrusted. 7. Act as signatory on jackpots as outlined by Internal Control Manual. 8. Responsible for the accountability of the chips for each designated shift by maintaining a paper trail. 9. Make table fills/credits as needed. 10. Monitor cash and chip transactions between dealers and patrons. 11. Monitor any and all unusual activity between dealers and patrons for possible collusion. 12. Restrict play of all patrons who are participating in defrauding the Nation Gaming Operation. 13. Assist the Security Department and Pit Manager in warning or ejecting persons from the Table Games who are causing a disturbance. 14. Evaluate employee performance and provide feedback. 15. Monitor employee performance and make recommendations and assist the Table Games Manager with recruitment, hiring, training, recognition, coaching and discipline, terminations and other personnel related issues. 16. Utilize effective communication tools to ensure that consistent, accurate and timely information is provided through all shifts. 17. Maintain accurate attendance calendar for all table game employees on designated shift. 18. Ensure that Table Games Department presents a professional and clean environment for both employees and guests. 19. Communicate regularly with employees and keep them informed on all casino events and activities. 20. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 21. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 22. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 23. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 24. Attend all necessary meetings. 25. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent required. 3. Minimum of one (1) year of dealing or Dual Rate Supervisory experience in two (2) core games. Core games are BJ, RO, CR, MB, BACC. 4. Must be an experienced, results oriented, and hands-on professional. 5. Must demonstrate leadership, fairness, and sensibility to the customers and employees. 6. Must possess ability to instill a sense of pride and personal responsibility in subordinate employees. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand for long periods, walk, and move through all areas of the casino. 2. Position requires fast, repetitive motion of hands and wrists, and frequent reaching and bending over gaming tables. 3. Must bend/lean over gaming table to ensure accuracy of the game. 4. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: 1. Must be able to be approved for and maintain a valid Gaming license. 2. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. 3. Work nights, weekends and holidays as required. 4. Employment is contingent upon a favorable outcome of a background investigation and drug screening. 5. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation. Salary Starting Rate: $10.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.