Resource coordinator job description

Business Unit:

Cubic Transportation Systems

Company Details:

Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.

Job Details:

Job Summary:Plans field technician service calls, directs responses to field and customer service calls. This position typically works under close supervision and direction. Essential Job Duties and Responsibilities:Serves as first point of contact, answering telephones and directing them to the proper resource.Monitors and Maintain the UFS system.Confers with department supervisors to determine status of assigned dispatchers and field technicians.Maintains constant visibility to and tracking of all technicians throughout each shift.Maintains contact with customers and outside vendors, including issue resolution.Expedites operations that delay response or repair times.Directs work activities of field technicians and stock clerks.Data entry Determines priority of trouble calls received and ensure that available personnel are assigned accordingly.Schedules available times for equipment repairs between field service and the customer.Resolves customer concerns. Example: irate customers and scheduling conflicts.Performs other related duties as assigned.Minimum Job Requirements:High school plus a minimum of three years related experience in a dispatch environment. Requires the ability to effectively communicate (oral and written) with supervisors and managers at all levels. Must have good working knowledge of MS Office applications. Able to prioritize work, complete multiple tasks and work under deadlines. Ability to sit for extended periods.The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
Worker Type:

Contingent Worker

Job DescriptionSalary: $20.00 per hour

The Community Services program at Southern Maine Agency on Aging has an opening for a part-time (24 hour per week) Resident Resource Coordinator position at Plummer Senior Living in Falmouth. This position will work with the older adult residents of Plummer Senior Living Complex and their families to share individualized information and provide support and referrals. The coordinator will focus on aligning community resources to match residents' needs providing information and resources around caregiving, food and financial security, transportation, health insurance and prescription coverage.

Required knowledge and skills:

• At least one year of community experience working with older adults and demonstrated knowledge of community resources and benefit programs.
• Excellent writing, communication, assessment, listening and interpersonal skills as the incumbent interacts with a wide variety of consumers, family members, caregivers, community service providers, and other agencies.
• Must have a high level of critical thinking skills such as analytical and problem-solving skills to assess and evaluate resident condition and needs to resolve psychological issues of varied levels of complexity.
• Highly accountable for the accurate and timely assessments of consumer needs and for maintaining confidentiality.
• Highly capable of providing a presentation on SMAA goods and services and/or participating in seminars on subjects related to other people.

Preferred education: Bachelor’s degree in social work, gerontology or related field, or the equivalent in related education and work experience.

The health and safety of our members and staff is a top priority for Southern Maine Agency in Aging. This priority has become increasingly important as we continue to face the challenges of the COVID-19 pandemic. SMAA believes vaccination is the best way to reduce the spread of COVID-19 and protect our members, our communities, our families and ourselves. To minimize the risk of transmission of the COVID-19 virus and maintain a safe and healthy workplace, vaccination is required for this role. (At SMAA, fully vaccinated means it has been at least two weeks since you have received the second dose of a two-dose vaccine such as Moderna or Pfizer, or the single dose of a single dose vaccine, such as Johnson & Johnson).

Please note: SMAA requires that applicants submit both a cover letter and resume at time of application.

Position open until filled

We are an equal opportunity employer

Omni Visions is looking for a trauma competent, quality-driven professional to join our amazing team as a Resource Coordinator. As part of the Omni Family of Services, Omni Visions is a multi-state agency that provides services for adults and children. We are 100% employee owned and we are as dedicated to supporting our team members as we are to the clients we serve.

Our mission is to provide hope and healing. To be the provider of choice for those in need and our referring partners who are seeking innovative, quality family and community services which improve lives. The Resource Coordinator is critical to achieving this focus.

As the Resource Coordinator you would be responsible for providing referral treatment planning for foster and adoptive children placed in a family or group setting to maximize the social functioning, safety, wellbeing, and permanency of the client. At all times, the resource coordinator should perform all job responsibilities in alignment with the mission and core values of Omni Visions and comply with all Omni Visions policies and procedures, OSHA, CMS, HIPAA, federal, local and state regulations.

What you bring to this role:

- Bring your passion and expertise

- A desire to help others become the best they can be in serving our clients while managing a healthy work/life balance.

- Ability to be a team member and thought leader.

- Proof of Automobile Insurance and Reliable Transportation.

- Valid driver’s license.

- Verified state license in Clinical Social Work if required by state regulations.

Tennessee : The Resource Coordinator will have a minimum of a bachelor’s degree from an accredited college with a major in social work or a related field. If the degree is in criminal justice, there must be a juvenile justice component. While not required, volunteer, practicum or intern experiences in programs/facilities that work with children and families are preferable.

Our Company Benefits Include:

Competitive salary and a comprehensive benefits package
• Medical, Dental, Prescription Drug Coverage and Vision
• Life Insurance
• Long-Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Health Savings Accounts
• Critical Illness
• Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Paid Vacation Time (based on eligibility)
• Paid Sick Time (based on eligibility)
• Paid Holidays (based on eligibility)
• Mileage & Monthly Tech Allowance (based on eligibility)
• On-demand Pay Options
• Employee Stock Ownership Plan (ESOP) long-term retirement plan - Omni is a 100% employee owned company. Through the (ESOP), the company’s success provides employees ownership interest in the company. As the company grows and matures, so will the retirement funds of our employees.