Help Desk Administrator jobs at Resource Management

SMX is seeking a skilled System Administrator to work within a 24x7 Information Technology Team supporting the Patuxent River Data Center under the NAWCAD DNA division, end user support, and compliance efforts at the Patuxent River Naval Air Station. This is a position that provides a great opportunity for growth. Essential Duties & Responsibilities Work within a 24x7 team providing continual support and monitoring of computer systems by resolving or escalating problems that arise Apply monthly maintenance on Windows OS devices to mitigate vulnerabilities Ensure monitoring tools are on-line and providing necessary alerting to provide notification of events/incidents/problems Physical security monitoring for access control Installation and cabling of systems within a Data Center Assist with maintaining team documentation Monitor Ticketing System Queues for inbound requests and/or issues Perform shift turnover functions and ensure the next shift has knowledge of all outages, notifications, and tasks needed to complete shift responsibilities Interface closely with management team by providing necessary notifications Software updates and patching Other tasks as assigned by the Data Center Management team Required Skills/Experience Clearance Required: Secret (interim Secret to start) with ability to obtain Top Secret clearance Knowledge of DoD Information Assurance practices, including Security Technical Implementation Guide (STIG) Able to interact with peers, management, and senior engineers in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace 1-3 years IT related experience Experience with Windows OS DoD 8570 compliant (IAT Level 2) (Examples of minimum acceptable certifications-CCNA Security, CySA+, G SEC, Security+ CE, SSCP) Desired Skills/Experience Unix knowledge Application Deadline: 10/20/2025 #cjpost #LI-ONSITE The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is:$34.42-$70.91 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Full-time Description Junior Systems Administrator Primary Location: Springfield, VA, US Must be a U.S Citizen Security Clearance: Active Top Secret/SCI The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Specific Responsibility Provide systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities to include the following: Account monitoring Security Operating System (OS) installation Any other local area system administration related functions Provide support for implementation, troubleshooting and maintenance of IT systems. Provide support to IT systems including: Day-to-day operations Monitoring and problem resolution for all client, server, storage, network devices, mobile devices, etc. Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution of problem. Isolate and resolve hardware and software problems involving: Applications Operating systems Hardware Communications infrastructure Troubleshoot, maintain the integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance. Integrate new technologies into new and existing systems including the transition and migration of corporate systems. Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements. Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products. Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels. Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required. Follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports. Conduct routine and emergency maintenance of assigned data center equipment Requirements Qualifications ServiceNow Experience Required** Demonstrated experience troubleshooting software, hardware, and network issues is required. Working knowledge of the following concepts are strongly desired: TCP/IP DNS LDAP Firewalls Local and Wide Area Networks Storage Area Networks Network Attached Storage Knowledge of databases such as SQL and Oracle Previous experience managing DNS records, SSL Certifications, Crontab entries, and Linux or Windows user accounts is highly desired. Previous experience supporting the IC/DOD is desired. Experience within the Imagery Intelligence domain would be a plus. Experience and Education Bachelor's Degree with two (2) years of Systems Administration experience is desired, but experience can be substituted in lieu of a degree. Must have experience with Windows and/or Unix/Linux server administration in either or both physical and virtualized environments Must have demonstrated experience with scripting (VB, PERL, shell, etc), customer service and support, and a working knowledge of IT security concepts and best practices Must have familiarity with Windows Active Directory and Group Policy Objects Will be required to obtain CompTIA Security+ or DoD 8570 Level II equivalent certification within 6 months of hire. Physical Requirements and Work Environment While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Company Description Obsidian Solutions Group LLC (OSG) is a fast-growing professional services firm based in Fredericksburg, VA. We create value for our customers by delivering technology-enabled & mission-oriented technical solutions that solve complex problems, protecting people, information, and assets. Our core capabilities are in providing Enterprise IT, Intelligence Analysis, Production & Development and Knowledge-Based Professional Services Solutions that enable the customer's mission. Obsidian Solutions Group LLC is a veteran-owned small business. A career at Obsidian Solutions Group means you can put your expertise, credentials, and talents to great use working with customers in the DOD and Intelligence Community, while enjoying the excitement of working in a fast-growing organization committed to making a difference for our customers and in our community. Contribute independently and collaboratively alongside our amazing team of doers and thinkers. Obsidian Solutions Group is small enough to offer a family atmosphere yet large enough to deliver a highly competitive compensation package. We hire and retain the best in the industry, offering exceptional benefits that protect the well-being of our employees, their spouses and domestic partners, and their families. Our corporate philosophy is centered on hiring and retaining employees with the requisite skills, professional experience, personal commitment, and ethical standards necessary to foster a culture of operational excellence necessary to surpass our customer's expectations. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Obsidian Solutions Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, protected veteran status, and any other non-merit factor, or any other characteristic protected by law.

SMX is seeking a Mid-Level Unix IA Ops Systems Administrator to join our team at the Patuxent River Data Center (PRDC). This role is primarily focused on Information Assurance (IA) compliance and security operations for Unix/Linux systems across Department of Defense (DoD) networks. The selected candidate will assist in vulnerability management, STIG implementation, audit preparation, and remediation tracking, while also supporting baseline Unix/Linux administration tasks as needed. Essential Duties & Responsibilities Support vulnerability management by running ACAS scans, tracking results, and coordinating remediation activities Implement and validate DISA STIGs to ensure compliance with DoD security standards Assist in the preparation, review, and submission of IA compliance packages (RMF artifacts, POA&Ms, etc.) Document findings, create mitigation plans, and track corrective actions to closure Work with senior engineers and IA teams to address cyber inspection findings and enforce security controls Perform limited Unix/Linux administration to support compliance activities (patching, user access, configuration validation) Collaborate with system owners, security officers, and leadership to maintain audit readiness and continuous compliance Maintain on-site presence for direct coordination with customers and stakeholders Required Skills & Experience Clearance Required: Top Secret 3-5 years of relevant IT/IA experience in a DoD or enterprise environment DoD 8570 IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, SSCP) Must have thorough troubleshooting skills Experience with Red Hat Enterprise Linux (RHEL); exposure to Solaris a plus Hands-on experience with ACAS, DISA STIGs, and RMF compliance workflows Ability to track findings, draft mitigation steps, and maintain compliance records Strong written and verbal communication skills for customer and leadership interaction Desired Skills & Experience Bachelor's degree in a related technical field (or equivalent experience) Familiarity with Identity Management solutions (IdM/FreeIPA) Exposure to hybrid cloud or DoD Navy network environments Hands on experience with Ansible Basic scripting knowledge (Bash, Python, or similar) to assist with compliance automation Prior experience preparing for or supporting cyber inspections Application Deadline: 10/14/2025 #cjpost #LI-ONSITE The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is:$73,100-$121,800 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Job Details Experienced Corporate - Houston, TX Full Time Associate's Degree $75000.00 - $90000.00 Salary Negligible Day Information TechnologyIT Systems and Service Desk Specialist Waste Resource Management is an environmental services company based in Houston, TX, with rapidly growing operations in TX, CO, FL, and NV. WRM is known for having a commitment to innovation and sustainability. The safety of employees, communities, and the environment are placed ahead of all other priorities. The company is committed to building a culture that is focused on customer service, continuous improvement, respect, safety, compliance, and honesty. POSITION SUMMARY: We are seeking a highly skilled and motivated IT Systems & Service Desk Specialist to join our team. This hybrid role combines Tier III technical support with systems administration responsibilities, ensuring the reliability, security, and performance of our IT infrastructure while delivering exceptional support to end users. ESSENTIAL JOB FUNCTIONS: Provide advanced technical support for office applications, hardware, and connectivity issues (desk-side and remote). Administer and maintain Windows Server environments (2016-2025). Manage Active Directory, Entra ID, and Office 365 licensing. Support Microsoft 365 applications: Exchange Online, Teams, SharePoint, OneDrive. Configure and deploy workstations; manage remote access technologies. Support business-specific applications (e.g., ERP, route management software). Facilitate employee onboarding/offboarding (user identity, email, data management). Troubleshoot LAN and network connectivity issues. Provide support for printer and copier systems. Maintain documentation and task tracking in ticketing systems. Ensure compliance with company IT policies and procedures. Other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A CERTIFICATIONS: CompTIA A+ / Network+ Cisco CCNA / CCENT1/2 Microsoft MD/MS-102 Experience with Microsoft Intune / MDM Experience supporting printer and copier systems Experience using remote access support tools Qualifications QUALIFICATIONS: Associate's or Bachelor's degree in Information Technology, Computer Science, Network Administration, Cybersecurity, or a related field. 3-5 years of experience in IT support or systems administration. Equivalent professional experience may be considered in lieu of formal education. Proficiency in Windows 10/11 and PC hardware troubleshooting. Experience managing Active Directory, Entra ID, and Office 365 licenses. Familiarity with Microsoft Intune / MDM and remote support tools. Basic understanding of Windows Server (2016-2025) and Exchange Servers. Fundamental LAN/network troubleshooting skills. Strong documentation and self-management abilities. EQUAL EMPLOYMENT: We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.

Introduction At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth. Job Summary The IT Service Desk (L1) agent is the first point of contact for employees seeking technical help. You will triage, resolve, and escalate incidents and requests in ServiceNow, with an emphasis on customer service, documentation quality, and meeting SLAs. This role suits someone who enjoys problem solving, communicating clearly, and leaving users feeling supported. Role Purpose & Impact Restore service quickly and accurately, minimizing business disruption. Improve self-service and ticket deflection by contributing clear, reusable knowledge. Capture high-quality data (categorization, CI, impact/urgency) to enable reporting and root-cause analysis. Be the voice of IT set expectations, educate users, and escalate effectively when needed. Responsibilities Monitor ServiceNow queues; acknowledge new incidents/requests within SLA. Pick up tickets from chat/phone/email/portal; perform initial triage and troubleshooting. Handle AD account tasks (create/modify/disable, group membership, unlocks, password resets). Support Windows/mac OS, M365 (Outlook/Teams/OneDrive), VPN/MFA, printers, and peripherals. Enroll devices via Intune or Jamf; resolve basic compliance/profile issues. Document steps to reproduce, resolution notes, and user communications in ServiceNow. Escalate to L2/L3 with complete context and testing notes; follow through until closure. Contribute or update knowledge articles for recurring issues and how-to guides. Application support specifically 101 understanding of Veeva and support the client's Veeva access/administration requests. Serve as initial contact and accurately log/categorize/priority tickets in ServiceNow. Perform AD user lifecycle tasks and M365 basic administration (mailbox, aliases, Teams/OneDrive issues). Troubleshoot endpoints (Windows/mac OS) and standard software packages. Support remote access (VPN clients, MFA/SSO), Wi-Fi connectivity, and simple network printer issues. Assist with device imaging, re-provisioning, break/fix, and asset handling/tags. Deliver empathetic, clear communications; manage expectations and de-escalate when needed. Work within ITIL processes (Incident, Request, Problem basics) and comply with security policies. Participate in shift coverage, occasional after-hours, or weekend support as required. Qualifications 1 2 years in a service desk/help desk or customer-facing tech support role (internships count). Hands-on with ServiceNow (or similar ITSM), Active Directory, Microsoft 365, and Intune/JAMF basics. Windows/mac OS, M365/O365 apps, MFA/VPN, SSO basics, printers/peripherals. Excellent verbal/written communication and documentation skills. Comfort with ticket triage, prioritization, SLAs/OLAs, and detailed notes. Nice-to-Haves Certifications: CompTIA A+, ITIL 4 Foundation, HDI Support Center Analyst, Microsoft Fundamentals (MS-900/MD-900). Basic scripting (PowerShell/bash) for repetitive tasks and simple automations. Familiarity with Okta/Azure AD, Zoom/Webex admin, SCCM/Autopilot, JAMF Pro, or similar tools. Security: phishing triage, disk encryption, and least-privilege concepts. Success Metrics (KPIs) First Contact Resolution (FCR) and Customer Satisfaction (CSAT). SLA attainment for response and resolution times. Available Shifts Monday-Friday 7:00am-4:00pm PST Monday-Friday 8:00am-5:00pm PST Benefits 401k match Comprehensive group health, dental, vision benefits Life insurance/LTD Discretionary PTO Salary: $40,000-$45,000 Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. Duties and Responsibilities: * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. * Low, Medium and/ or High voltage switchgear and circuit breaker testing * Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. * Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) * Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. * Test and inspect low and medium voltage cable installations. * Experience operating high voltage test equipment including Doble Power Factor test sets. * Perform start-up, troubleshooting and repair services on controls and transfer schemes. * Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. * All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by manager. Required Experience and Qualifications for a Field Tech/Power Systems Tech I: * High School diploma/GED and minimum 1 year of experience in a related field. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: * High School diploma/GED and minimum 2 years of experience in a related field. * NETA Level II Certification. * Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: * High School diploma/GED and minimum 5 years of experience in a related field. * NETA Level III Certification. * Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: * Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. * NETA Level IV Certification. * Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Sr. Field Tech: * High School diploma/GED or equivalent experience and 5 years of experience in a related field. * Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE and NFPA. * Strong background and experience in most types of high voltage equipment through the 230 kV class. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program) * Complete projects consistently on budget and at a reasonable contribution. * Ability to complete on-site job reports. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies * We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. * We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. * We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). * We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. * We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). * We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: San Jose, CA Travel: Up to 25% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $25 to $65 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Job Description BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities. Responsibilities Summary: Accepts inbound phone calls from contracted agency personnel. Processes alerts according to contract requirements and provides timely, accurate and effective troubleshooting of elevated hardware and software issues with customer equipment and systems. Acts as a liaison between Monitoring Operations, Monitoring Customer Service, Training, and other departments as required. Primary Duties and Responsibilities: Processes alerts and responds to customer inquiries made by phone or email including special accounts requiring a high level of service. Accepts inbound phone calls, troubleshoots, diagnoses and escalates hardware and software issues with customer equipment and software as necessary. Provides advanced troubleshooting and support on customer issues with hardware and software for all monitoring operations departments. Provides communication to internal departments and management on the status of hardware and software issues being worked on. Recommends efficiencies and/or solutions for issues with hardware and software platforms. Ability to communicates technical troubleshooting concepts to a non-technical audience and ensure understanding. Performs other duties as assigned. Qualifications Minimum Requirements: High School Diploma or GED required. At least two (2) years' experience in an information technology support/helpdesk role preferred. Ability to pass a federal background check and obtain a suitability determination required. United States citizenship required. Must live in the US 3 of the last 5 years (military and study abroad included) Proficiency in Microsoft Word and Excel. Basic knowledge of hardware and software platforms and the ability to acquire solid knowledge of Company electronic monitoring products quickly. Intermediate level IT and troubleshooting skills. Strong oral and written communication skills in both English and Spanish. Ability to communicate technical concepts to a non-technical audience. Flexibility in handling special projects and assignments. Must be self-motivated with the ability to work independently Strong ability to diagnose, analyze, troubleshoot and resolve technical issues. Ability to provide technical mentoring to peers. Ability to meet deadlines and prioritize appropriately. Ability to work with computers and the necessary software typically used by the department. Working Conditions: Encountered on a regular basis as part of the work this job performs. Call center environment. Ability to work varying hours and days as necessary. May be requested to provide coverage outside of scheduled hours. Occasional overtime may be required.

Provide centrally managed technical support in the areas of alarm panel, access control and IP video equipment installation and programming, diagnostic and service support, customer account support and support to contract field technicians. ESSENTIAL FUNCTIONS * The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. * All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. * Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. * In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. * All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Core Duties Include * Remotely inspects, tests and services alarms and other protective devices and equipment as assigned, within the scope of knowledge base and in compliance with manufacturers guidelines and safety practices. * Keeps client and supervisor informed of faulty equipment and/or delays restoring equipment to fully operational capacity. * Prepares logs, reports or service orders as required by the position; writes or types reports or enters information in a computer using standard grammar; inspects logs and takes action as required. * Works with contract field technicians to provide support for the repair, replacement and installation of alarm systems. * Communicates with technical staff, management, company representatives, and end-users regarding alarm testing, service and procedures. * Interprets available data to diagnose and arrange for on-site service when necessary. * Carries out specific tasks and duties of a similar nature and scope as required for the assigned position. MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. Basic Requirements * US Citizenship preferred * Must be at least 21 years of age. * Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months. * Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. Education/Experience: * High School Diploma or G.E.D. * Have a minimum 2 years previous satisfactory work experience in the alarm monitoring, installation or service industry. Competencies (as demonstrated through experience, training, and/or testing): * Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements. * Knowledge of or ability to learn operations and procedures. * Ability to see, hear, speak, and write clearly in English in order to communicate with employees and clients and to the extent of reading and understanding printed regulations, written orders and instructions, training instructions, and be able to compose reports which convey complete information; * Ability to hear ordinary phone and radio conversation with either ear. * Ability to write routine correspondence, including logs and reports. * Ability to carry out instructions furnished in written, oral, or diagrammatic form. * Ability to be an effective team member, and able to work independently with minimal supervision. * Ability to maintain professionalism under highly stressful situations; * Courteous telephone manner. * Ability to adapt to changes in the external environment and organization. * Good organizational skills. * Ability to provide high-quality customer service. * Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures and the ability to interact professionally with co-workers, postal employees, customers, management and the public. * Ability to handle multiple tasks concurrently. * Ability to prioritize work from different communication sources (radio, telephone, alarm monitoring software) and reprioritize as needed; * Possess strong computer and data entry skills, including knowledge of MS Word, Excel, and Outlook; experience with alarm monitoring software such Radionics/Bosch RAMIV/RPS databases, Radionics/Bosch alarm panel programming WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: * Maintaining composure in dealing with clients and staff, occasionally under conditions of urgency and in pressure situations. * May be exposed to stressful situations. * May be required to work overtime without advance notice, and to work assigned shifts in a facility providing 24/7 operations; * Frequent and prolonged sitting for up to 8 hours a day in front of computer screens. * Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. * Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. * Close vision, distance vision, and ability to adjust focus. * May be exposed to or required to handle sensitive and confidential information. A Word about EEO, Pay Transparency and Other Requirements: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA. Responsibilities: Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers. Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review System and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. Install hardware and software; Maintain or repair equipment Troubleshooting a variety of computer issues Offering technical support on-site or via phone or email Diagnose computer problems Set up computer equipment Schedule maintenance and teach clients to use programs Perform repairs and computer parts ordering Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc. Qualifications: Active Top-Secret Security Clearance Bachelor's Degree plus 6 years of additional relevant work experience; or Associate's Degree plus 4 years of additional relevant experience; or 10 years of additional relevant work experience

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking full-time Information Technology Administrators to support contract work out of San Diego, CA. Responsibilities: Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system, to include data communications network, operating systems, and physical and virtual servers. Perform System monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review System and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. Install hardware and software; Maintain or repair equipment Troubleshooting a variety of computer issues Offering technical support on-site or via phone or email Diagnose computer problems Set up computer equipment Schedule maintenance and teach clients to use programs Perform repairs and computer parts ordering Utilize SCCM to apply necessary OS patches and upgrades on a regular basis, upgrade administrative tools and utilities and configure/add new services as necessary Perform installs of servers/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Assist with the administration and maintenance of telephone equipment, protocols and routing queues necessary to meet business needs Plans and executes Information Technology activities projects/administrative duties as needed: document task, management of user and operational forms, inventory records, data calls, office file maintenance, etc. Qualifications: Active Top-Secret Security Clearance Bachelor's Degree plus 6 years of additional relevant work experience; or Associate's Degree plus 4 years of additional relevant experience; or 10 years of additional relevant work experience

Job Description Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada. Why Secur-Serv? Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact. We have a generous benefits package for our benefits-eligible employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account; Additional benefits available are dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.. Plan for your future with Secur-Serv's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan. Participate in our wellness program to improve your health and earn a discount on your health insurance premiums. Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250. Utilize our company-paid LinkedIn Learning subscription or certification programs to develop your skills and advance your career. This position requires servicing the Midland, TX and surrounding areas POSITION SUMMARY The Tier 3 Helpdesk Technician also known as Field Service Engineer is responsible for the design, implementation, maintenance, and support of enterprise-level network infrastructure. Will act as a technical resource within the network engineering team, assisting in the planning and execution of network projects, troubleshooting complex network issues, and ensuring high levels of network performance and security. The role also involves contributing to documentation, change management, and adherence to industry best practices. ESSENTIAL RESPONSIBILITIES Install, maintain, and troubleshoot computers Create customer documentation for customer projects Install and configure systems Server and Network Maintenance Client end user support Participate in hardware and software rollouts, end of lease upgrades, and critical projects to maintain the technology readiness within the organization Manage and monitor status of Server backups Respond to user's needs and questions Participates on initiatives, with deliverables and meets quality standards, on time Leads cross-functional initiatives, with deliverables and meets quality standards, on time Creates System Design Documents Estimates system level and enterprise solution work efforts Delivers personal tasks on time and leads the delivery of tasks for natural or cross-functional workgroup Designs, develops and implements complex business rules Responsible for fulfilling end-user requests Provide off-hour coverage and emergency support as needed Keep an inventory of all electronic components Routinely operates under deadlines and may be subject to extreme workloads Periodically provides guidance to and assists in training less experienced individuals Works independently REQUIREMENTS High school diploma or GED Minimum 5 years of proven hands-on network engineering experience Travel (Daily, local commute) Strong knowledge in multiple infrastructure and internetworking methodologies Technically proficient in switching, routing, security policy (firewall), and load balancing technologies; acts as internal consultant Strong focus on network security and segmentation, with the ability to support environments subject to multiple, industry-specific compliance Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Excellent business acumen Solid organizational skills and ability to effectively prioritize a high volume of incoming requests Ability to work on a flexible schedule (occasional Saturdays and evenings) Excellent communication and facilitation skills Excellent customer service skills and the ability to work with a strong sense of urgency Hands-on experience with monitoring, network diagnostic and network analytics tools Proficiency with the following devices (ability to design, implement, and support): Cisco Catalyst switches Cisco Nexus switches Cisco ASA-X Firewalls Cisco FTD Firewalls with IDS/IPS & FMC Cisco ISR4451-X F5 BIGIP I Series Load Balancers w/ VCMP Aruba Wireless Infrastructure (IAP) PREFERRED SKILLS/EXPERIENCE Experience with critical facilities (electrical, HVAC, physical security) Strong understanding of Virtualization environments (ESXi and Hyper-V) Strong understanding of computer communications, networks and protocols Knowledge in Storage/SAN, Compute, and .NET Web Application management Knowledge of Cisco Meraki and Firewall Programming Knowledge of Azure and AWS PHYSICAL/MENTAL REQUIREMENTS Sit Frequently at a desk Frequent fine hand and finger movements (keyboard, writing, mouse movement) Continual close visual acuity for reading Hearing and Speaking for communication within and outside of company. May be required to lift/push/pull up to 70 pounds for set up/movement of office equipment, Mental Requirements - must be able to consistently: Learn new tasks, Remember Processes, Maintain focus, Complete tasks independently Make timely decisions in the context of a workflow, Ability to communicate effectively, Able to adhere to process protocol in a timely manner WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing ********************* or calling ************. EEO is the law. To review your rights under Equal Employment Opportunity please visit: ********************************************************** Powered by JazzHR E1ZwkTP9ma

Westinghouse is searching for a Software Developer in Houston, Texas. Education and Experience 1. A bachelor's degree in computer science, or information technology. 2. At least 5+ years of extensive software development experience using C#, .NET framework. 3. Proficient in SQL, familiar with Microsoft SQL Server 4. Familiarity with Windows Presentation Framework 5. Understanding fundamental design principles behind a scalable application 6. Good knowledge of Python, java, JavaScript, XML, HTML, CSS 7. Proficient understanding of code versioning tools {such as Git, TFS} 8. Outstanding analytical, problem-solving, and communication skills.

Powder River is seeking a Senior Computer User Support Specialist in the Alexandria, VA area to help support our customer base. A successful candidate will provide end-user support for PC and server applications as well as end user hardware. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Support responsibilities include software installation and configurations. Requirements Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. Troubleshoot user issues. Contribute to process development within the functional area and where the functional area connects to other operational processes. Work closely with team members to solve technical problems in a timely fashion. Qualifications: Strong collaboration and teaming skills 2+ years of IT technical support experience Non-Negotiable Requirements: Active Secret Clearance CompTIA A+ or better 2 years minimum experience Nice to have skills: DoD IT Helpdesk experience VIP support experience Cisco Video Teleconference (VTC) experience Microsoft Office 365 apps experience ServiceNow ticketing experience Practical knowledge of Agile and ITIL frameworks Technical Environment: Working with End- Users, (1500+) working with printers, printer support, fixing operating systems, general file issues and equipment issues. A notification to prospective applicants that reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by the employer and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and that subsequent reinvestigations may be required. If the position is covered by the Counterintelligence Evaluation Program regulations at 10 CFR part 709, the announcement should also alert applicants that successful completion of a counterintelligence evaluation may include a counterintelligence-scope polygraph examination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Field Tech- Power Systems Technicians or NETA Technicians are expected to perform service, test and maintain various types of power transmission and distribution equipment. * Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems. * Low, Medium and/ or High voltage switchgear and circuit breaker testing * Perform inspection, maintenance, testing and repair of transformers, circuit breakers and all related equipment - 45 KVA to 130 MVA, dry type and/ or oil filled. * Perform maintenance, testing, reconditioning and repair on circuit breakers - low voltage 480 volt (molded case and air-magnetic) medium voltage up to 15 KV (air-magnetic and vacuum) * Experience filling and working with SF6 filled equipment and gas insulated switchgear, desired but not required. * Test and inspect low and medium voltage cable installations. * Experience operating high voltage test equipment including Doble Power Factor test sets. * Perform start-up, troubleshooting and repair services on controls and transfer schemes. * Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner. * All work and decisions shall be conducted in strict compliance of all regulatory laws. * Other duties as assigned by manager. Required Experience and Qualifications for a Power Systems Tech I: * High School diploma/GED and minimum 1 year of experience in a related field. * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech II: * High School diploma/GED and minimum 2 years of experience in a related field. * NETA Level II Certification. * Power Systems Tech II performs testing and service work while generally requiring direct supervision. The individual has sufficient knowledge and experience to be qualified for assuring the safety of him/herself. Safety knowledge includes an understanding of lockout/tagout procedures and requirements, arc-flash and shock hazard analyses, and other facets of hazardous electrical energy control procedures. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech III: * High School diploma/GED and minimum 5 years of experience in a related field. * NETA Level III Certification. * Power Systems Tech III performs testing and service work and can mentor, lead level I and level II Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Required Experience and Qualifications for a Power Systems Tech IV: * Associate degree in related field or equivalent experience and minimum 5 years of experience or 10 years of related experience. * NETA Level IV Certification. * Power Systems Tech IV performs testing and service work and can mentor, lead level I and level II and level III Techs as directed by Supervisor/Manager. This position is responsible for performance and management of routine and moderately complex tasks and projects, record keeping, evaluation of test data, and responsibility for the safety of others. This position is qualified to provide guidance and can perform electrical power switching. Position, as directed, supervises large projects and multiple crews and can work independently. Individual performs complex investigations, tests, and evaluations, and prepares written reports as needed. * Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). * Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA. * Must be able to work safely and adhere to all electrical safety procedures. * Good theoretical understanding of electricity and a good aptitude for problem solving. * Effectively communicate verbally and in writing with customers and peers. * Dependable and responsible with good judgment and organizational skills. * Good customer service, time management and follow-up skills. * Work effectively with customers, peers and management to resolve client issues. * Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research * For positions that utilize a company vehicle, will be required to have a valid driver's license. Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies * We do it right * We pride ourselves on our integrity and expertise. We don't cut corners. * You perform job responsibilities safely, efficiently, and thoroughly all day, every day. * You conduct yourself professionally, ethically, and honestly. * You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company. * You are on time and preplan time off. * You produce a quality product. * We are customer driven * Our number one concern is our customer and our long-term relationships with them prove our dedication. * You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner. * You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management. * We focus on growth * We are dedicated to growing the company and our employees. * You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job. * You seek out new assignments and assume additional duties. * You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.). * We solve problems * Every day is different, so we need to be innovative, decision makers, flexible and adaptable. * You efficiently and thoroughly complete assignments. * You perform work assignments independently. * You propose new ideas and find better ways of doing things. * We get it done * We are efficient, reliable and no nonsense. We work hard, but we also play hard. * You follow through on commitments in a timely way. * You produce easily understandable and accurate reports that meet customer and/or Company expectations. * You actively listen. You seek advice and help as appropriate. * You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.). * We build strong relationships * Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers. * You collaborate to create the best solutions for each other and our customers. * You build strong relationships within the team, across RESA departments and locations and with customers and vendors. Additional Information: Job: Full-Time Location: Los Angeles, CA Travel: Up to 50% travel. Compensation: Pay range for a Field Tech/Power Systems Tech I to a level IV range from $30 to $50 (depending on skillset, certification, and experience) per hour and eligible for overtime. Daily meal and incidentals per diem available when traveling for overnight work. Relocation: Relocation assistance is available for highly qualified candidates. Benefits: Full benefits including medical, anniversary bonuses, Employee Ownership Plan, and pension. Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website. Physical Demands: Lifting a Maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

SMX is seeking a skilled Computer Network Support Specialist to join our Information Technology Team supporting NAWCAD at Patuxent River, MD. This position encompasses analyzing, testing, troubleshooting, and evaluating information networks, including LAN, and other data communication networks. Essential Duties & Responsibilities Evaluate and analyze existing networks and equipment, including performance, health, security compliance, and mitigations. Test existing network connections. Troubleshoot network and communication transport path issues as reported. Support network (Cisco) operations, OS/application software, and compliance assurance tasks (STIG/patch/backup and ACAS scans across all lab devices once deployed). Develop and maintain automation through scripting to improve efficiency and compliance. Required Skills/Experience Clearance: Top Secret (Secret to start). Associate degree in a relevant discipline. DoD 8570 compliant (IAT Level II) - examples of minimum acceptable certifications include: CCNA Security, CySA+, GSEC, Security+ CE, or SSCP. Minimum 3+ years of related experience. Strong ability to collaborate with peers, management, and senior engineers in a dynamic environment while maintaining a positive customer experience and professional workplace atmosphere. Desired Skills/Experience Experience with Network (Cisco) support, OS/application software support, compliance assurance, and automation. System administration experience with Windows, Linux servers and workstations. Understanding and experience in working with hardware troubleshooting and replacement. Knowledge and experience working with STIG/Patching and ACAS scans. Application Deadline: 10/20/2025 #cjpost #LI-ONSITE The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is:$87,500-$147,500 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

Salary: $71,884.80 - $107,827.20 annually The Network Administrator works within the Information Services Infrastructure team, providing network support and administration for the District's mission-critical LAN, WAN, firewall, IP-telephony, wireless, cloud, SCADA/ICS, IoT, and public safety environments. In addition to enterprise networking, this position supports an extensive modern microwave network connecting not just offices, but also vital infrastructure such as lakes, pump stations, wetlands, raw water pipelines, gates, spillways, recreation areas, and public safety facilities. If you enjoy blending modern technology with meaningful real-world impact, and like the idea of supporting one of the largest water supply and flood control districts in Texas, this role offers a unique chance to make a difference for the growing Dallas-Fort Worth metroplex. Job Description Essential Functions and Responsibilities: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. Administrate the District's enterprise network, with an emphasis on routers, switches, firewalls, wireless, IP telephony, and security appliances. Monitor and review network and security logs; ensure compliance with District security and regulatory standards. Troubleshoot, isolate, and resolve network/user issues; escalate complex problems as appropriate. Coordinate with SCADA/OT staff, Engineering, Public Safety, and Emergency Management personnel on scheduled and unscheduled maintenance or outages. Assist with troubleshooting and repair of microwave links, ensuring resilience across remote water and flood infrastructure. Manage network monitoring platforms and 3rd-party systems for UPS units, PDUs, and environmental controls. Develop documentation, procedures, and standards for network operations. Participate in process improvements, automation, and innovation initiatives. Coordinate with IS staff and business units to ensure reliability, availability, and scalability of IT systems. Manage contractors and vendors as needed. Travel between TRWD facilities is required. Availability to respond to 24/7 operations for critical issues. Maintain familiarity with strategic District levels of service Continuous improvement monitoring and innovation efforts Perform other duties as required Required Experience: Three plus (3+) years of enterprise networking experience (LAN/WAN, firewalls, wireless, VPN, microwave) Working knowledge of: Structured cabling (Cat 5/6, fiber optics, etc) Network fundamentals (switching, routing, dot1x, firewalling) Cisco IP Telephony or other UC platforms (Teams/WebEx/Zoom) Wireless and microwave technologies Overlay technologies (SDWAN, VXLAN, LISP) Strong understanding of routing protocols (EIGRP, OSPF, BGP), application layer (DNS, DHCP, NTP, HTTP, SIP, SMTP, SNMP, SSH, TLS/SSL), transport layer (UDP/TCP), and internet/link layer (ICMP, IPsec, ARP) Knowledge of data security administration, firewalls, IDS/IPS, and regulatory frameworks (e.g., NIST, CIS, ISA-62443) Position requires the employee to maintain residence within 1 hour of the office location to facilitate a timely response to Network outages, etc. Strong problem-solving, documentation, and communication skills Ability to plan, organize, and prioritize work to meet deadlines Demonstrated ability to communicate technical concepts to non-technical staff Desired Experience: Experience with Azure infrastructure services or AWS desired Required Education/Certification/License: Associates degree in a related field, or equivalent work experience in enterprise network administration Valid Texas driver's license Cisco CCNA (Cisco Certified Network Associate) certification, or ability to obtain within one (1) year of hire Must pass a Texas DPS/FBI Criminal Justice Information Services (CJIS) criminal history background check and maintain CJIS eligibility Desired Education/Certification/License: Higher-level certifications such as CCNP, Azure, or security certifications desired. Success Factors/Job Competencies: Strong documentation and compliance skills Ability to create and follow policies, procedures, and standards Excellent problem-solving and strategic thinking abilities Strong organizational and multi-tasking skills Self-motivated, with ability to learn new technologies quickly Effective collaborator and strong team player Demonstrated accountability and solution-oriented work approach Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk and hear. Must not be afraid of heights. Must be able to drive necessary distances when required. Employees must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, the employee will work both in office/cubicle settings and fieldwork that will expose the employee to weather conditions prevalent at the time at various facilities such as lakes, pump stations, and pipelines.

Waste Connections is growing and adding a Network Technician to our Corporate Offices in The Woodlands, Texas. The Network Technician's role is to plan and coordinate the design, installation, and connectivity of computer, network systems, camera systems, and phone systems throughout the United States and Canada. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software, and communication links. The Network Technician will also troubleshoot network performance issues in a timely and accurate manner and provide end user training where required. The Network Technician will supervise independent contractors hired for special projects. This position travels 20-40% of the time. **ESSENTIAL RESPONSIBILITIES** + Install network, phone and camera systems + Assess near and long term network capacity needs and design and implement strategic plans to make certain capacity meets growing demand. + In conjunction with other IT employees, create and maintain documentation as it relates to network configuration, mapping, processes, and service records. + Develop and deploy methodologies for testing network performance and provide network performance statistics and reports. + Oversee new and existing equipment, hardware, and software upgrades relating to network or telephone equipment. + Develop and implement a replacement plan for network infrastructure components at local sites. + Monitor the work of equipment vendors during installations and hardware performance issues. + Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective solutions. + Responsible for assisting with hiring, orientation, training and evaluating of IT support staff relative to duties, work schedules, agency policies, and state policies and procedures. + Maintain confidentiality of all information. + Assist other departments in the design and implementation of new technology to streamline operations. + Meet with new and existing vendors to discuss needs, evaluate proposals, negotiate agreements, and monitor performance and potential cost savings. **MINIMUM REQUIREMENTS** + Bachelor's in Computer Science preferred or 2 years of network experience + CCNA preferred + At least 2 years cabling experience. + 2 years experience with Cisco Meraki. + Experience with LAN, WAN and WLAN design and implementation. Ability to engineer routers, switches, and access points. + Proven analytical and problem solving skills. + Strong project management skills. + Knowledge and understanding of, and ability to create and maintain technical documentation. + Ability to conduct research on networking issues, and products. + Must be willing and able to run Network cable as required to complete projects + Ability to lift 40lb or above, build network cable and climb ladders. + Ability to adapt to situations, create on the fly solutions to problems. + Good interpersonal skills; good verbal and written abilities, able to present self in a professional, businesslike manner. + Highly self-motivated with a keen attention to detail. + Availability to work occasional evening and weekend hours, or be called for emergencies. **What's In It for You?** You will be joining a team environment and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan. You'll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more. _Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Women/Disabled/Veterans)_

PHYSICAL OFFICE LOCATION: PEC Transmission Control Center, Leander, TX 78641 Hybrid Work Options Available $88,772.80 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits *Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training. Position Summary This position is responsible for implementing network communications and solution improvements, proposing and implementing system enhancements that will improve the performance and reliability of the computer network. Essential Duties & Responsibilities Improve service and efficiency with progressive technology Design, install, test and troubleshoot the local area networks and wide area networks Conduct performance tuning Write specifications for hardware, select hardware and determine warranty requirements Integrate multiple technologies, hardware and software Manage inventory, track maintenance and ensure vendor contract provisions are met Write plans to support the infrastructure network needs Document Information Technology Department procedures Train Information Technology staff in the management of the network Design, monitor and provide reports on enterprise network performance Prepare disaster recovery plan and business resumption plan for the infrastructure systems Develop systems with provisions for continuity of operations during any disaster recovery or other emergency situations Interact with end users to ensure quality network and system utilization Consult with users, management, vendors and technicians to assess computing needs and system requirements Install, maintain and monitor security measures Ensure compliance with NERC, FERC and ERCOT Reliability standards including Critical Infrastructure Protection Standards . Participate in maintaining availability of Control System environments Document changes made to systems or equipment through appropriate change management, communications and record keeping practices Maintain the security of confidential information Stay abreast of advances in technology Demonstrate regular and prompt attendance Performs other related duties as necessary or assigned .. ... ... ... ... Supervisory and/or Leadership Responsibilities None Knowledge, Skills & Abilities Knowledge of using computers and computer systems, including hardware and software to set up functions, enter data or process information Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction Knowledge of DNS, DHCP, TFTP, routing, firewalls, e-mail, distributed authentication, VPN's, telecommunications issues and other network administration concerns, particularly in complex LAN and WAN environments Skilled in time management Skilled in handling multiple tasks, prioritizing and changing priorities Skilled in identifying, analyzing and resolving problems Ability to set priorities Ability to communicate effectively verbally and in writing Ability to listen to and understand information verbally and in writing ... .... Minimum Qualifications - (Education, Experience) Bachelor's Degree in a related field Directly related experience may substitute for education Four years experience with network related systems Cisco CCNA certification preferred Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee may be required to stand; reach with hands and arms, stoop and kneel The employee may be required to sit or stand for long periods of time The employee may be required to lift, carry, push, pull or move up to 25 pounds The employee may be required to travel Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period This position may be required to work more than 40 hours per week This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative. Position Open Until Filled Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Details GA Building - Conroe, TX Full Time High School $75000.00 - $85000.00 Salary Negligible Day Information TechnologyDescription The SJRA is a public entity whose mission is to develop, conserve, and protect the water resources of the San Jacinto River basin. Its primary purpose is to implement long-term, regional projects related to water supply and water quality. SJRA delivers raw water to both municipal and industrial consumers and provides water treatment and wastewater services through the ownership, operation, and maintenance of infrastructure including reservoirs, groundwater wells, surface water and wastewater treatment plants, pump stations, lift stations, and miles of open channel and conveyance systems. Position Summary The Network & Systems Administrator manages, configure, maintains, monitors and enhances IT infrastructure systems; server administration, operation, configuration, maintenance and troubleshooting; provides server hardware installation builds; maintains tight integration of Domain, File, and Application Servers; Maintains User Directories and Unified Communication; installs and maintains LAN+WAN hardware/software; evaluates LAN+WAN hardware/software requirements and capabilities to make recommendations; communicates and coordinates network schedule, backups and downtime to users; installs hardware and peripheral components as needed. This job requires attention to detail, discretion, good judgment, good interpersonal skills, good written and verbal communication skills, the ability to multi-task, teamwork, and the pursuit of excellence. Designs, configures, implements, operates and maintains servers, storage nodes and network infrastructure devices according to policy and practice of the SJRA. Maintains hardware and software for server platforms; supports and maintains Active Directory; evaluates hardware and software system components to enhance SJRA infrastructure. Monitors and maintains physical and virtual server environment. Conducts and verifies regular backups utilizing industry leading backup and recovery technologies. Configures, implements, operates and maintains core networking devices such as switches and routers. Plans, executes, and verifies system backup and recovery processes. Troubleshoots, isolates and researches networking problems; recommends solution and escalates the issue when necessary. Provides support to end users in LAN and Wireless Network administration and usage; installs and maintains LAN hardware/software, including servers, peripherals, network attached storage nodes, network devices, terminals and wiring. Performs analysis of network needs and contributes to design of network architecture, integration and installation. Maintains overall network stability; prepares and maintains documentation of network configurations and cabling layout. Coordinates third-party maintenance for network hardware/software. Performs other duties deemed appropriate and as assigned by his/her direct supervisor, appropriate Department/Division Manager, the appropriate Senior Manager, or the General Manager, including duties outside of regular business hours. This position is classified as secondary essential personnel. The individual holding this position will be required to work as required in (1) preparation for an emergency event and/or (2) during recovery from an emergency event as directed by their direct supervisor, Department/Division Manager, the appropriate Senior Level Manager, or the General Manager. Benefits SJRA offers a comprehensive benefits package which includes: Health Dental Vision Life insurance Tuition assistance Paid Time Off Retirement Savings Plan in which SJRA contributes 8% automatically and matches up to an additional 4% of the employee's contribution. Requirements Bachelor's degree in Computer Science or related field is preferred. Equivalent combination of education and experience considered. At least 3 years' experience in server technologies including Windows and Linux, Microsoft 365, storage and backup technology is required. Experience with server virtualization, Active Directory, blade servers, server enclosures, switching and routing technology and principles, Cisco and Juniper routers, backup and Disaster Recovery concepts and practices, Firewalls, VPN devices, wireless networking technology and principles, TCP/IP, DNS, project management with third-party applications, knowledge of security functions and hardware/software installation is required. Texas Driver's License with Insurable driving record Required. Cisco Certified Network Associate preferred. Microsoft MCP, MCAF, MCAAA preferred.