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Become A Resource Specialist

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Working As A Resource Specialist

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

What Does A Resource Specialist Do

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

Duties

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to their clients in their communities
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Transport clients—for example, by driving them to appointments or to services within their community
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients to identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other social and human service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get the resources, such as food stamps or childcare, they need to care for their children.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients’ day-to-day needs, such as running errands and bathing. In some cases, human service workers help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients’ needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the overwhelming number of services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They also may help them find programs that teach English, or they may find legal assistance to help immigrants get various administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also may help homeless people find resources to address other problems they may have, such as joblessness.

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How To Become A Resource Specialist

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Resource Specialist jobs

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Resource Specialist Career Paths

Resource Specialist
Programming Specialist Program Director General Manager
Account Manager
5 Yearsyrs
Therapist School Counselor
Assistant Principal
10 Yearsyrs
Program Coordinator Assistant Director Office Manager
Case Manager
5 Yearsyrs
Therapist Program Director Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Program Manager Business Developer Business Development Manager
Director Of Sales
10 Yearsyrs
Programming Specialist Program Coordinator Social Worker
Director Of Social Services
6 Yearsyrs
Program Manager General Manager
District Manager
7 Yearsyrs
Project Coordinator Operations Manager Sales Consultant
Finance Manager
7 Yearsyrs
Project Manager Construction Manager Operations Manager
General Manager
7 Yearsyrs
Project Manager Senior Project Manager Senior Product Manager
Marketing Director
7 Yearsyrs
Program Coordinator Project Manager Program Manager
Marketing Manager
6 Yearsyrs
Educator Case Manager Registered Nurse Case Manager
Nursing Director
9 Yearsyrs
Social Worker Service Director
Operations Director
9 Yearsyrs
Educator Project Manager Construction Manager
Operations Manager
7 Yearsyrs
Project Coordinator Business Analyst
Product Manager
7 Yearsyrs
Case Manager Program Coordinator
Program Manager
8 Yearsyrs
Account Manager Sales Manager Office Manager
Property Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Social Worker Program Manager
Senior Manager
10 Yearsyrs
Case Manager Program Manager
Senior Project Manager
12 Yearsyrs
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Average Length of Employment
Staff Specialist 3.7 years
Specialist 2.5 years
Housing Specialist 2.5 years
Family Specialist 2.3 years
Intake Specialist 1.9 years
Case Aide 1.9 years
Top Employers Before
Internship 11.6%
Teacher 8.5%
Volunteer 4.9%
Cashier 3.1%
Counselor 2.8%
Supervisor 2.6%
Specialist 2.6%
Top Employers After
Case Manager 11.0%
Teacher 7.2%
Internship 5.6%
Consultant 4.4%
Volunteer 4.2%
Director 3.4%
Educator 3.2%
Supervisor 3.0%

Resource Specialist Demographics

Gender

Female

71.4%

Male

26.4%

Unknown

2.2%
Ethnicity

White

80.0%

Hispanic or Latino

11.3%

Asian

6.6%

Unknown

1.4%

Black or African American

0.8%
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Languages Spoken

Spanish

67.7%

French

10.1%

Portuguese

3.7%

Arabic

3.2%

Vietnamese

1.8%

Somali

1.8%

Italian

1.8%

Chinese

1.8%

Mandarin

1.4%

Hmong

0.9%

Dutch

0.9%

German

0.9%

Swahili

0.5%

Tagalog

0.5%

Cherokee

0.5%

Hindi

0.5%

Estonian

0.5%

Hawaiian

0.5%

Welsh

0.5%

Turkish

0.5%
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Resource Specialist Education

Schools

University of Phoenix

22.9%

Capella University

7.8%

Liberty University

6.1%

Walden University

5.8%

National University

4.9%

University of South Florida

4.4%

University of Texas at Austin

4.4%

Grand Canyon University

4.4%

California University of Pennsylvania

3.6%

Strayer University

3.6%

Michigan State University

3.4%

San Jose State University

3.4%

Kaplan University

3.4%

University of Alabama

3.2%

University of Southern Indiana

3.2%

San Francisco State University

3.2%

Community College of the Air Force

3.2%

Eastern Michigan University

3.2%

Chapman University

3.2%

Nova Southeastern University

2.9%
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Majors

Business

19.6%

Social Work

11.9%

Psychology

9.8%

Criminal Justice

5.5%

Education

5.3%

Special Education

4.7%

Human Services

4.1%

Elementary Education

4.0%

Sociology

3.7%

Nursing

3.5%

Human Resources Management

3.3%

Communication

3.3%

School Counseling

3.2%

Health Care Administration

3.2%

Management

2.8%

Counseling Psychology

2.8%

Educational Leadership

2.5%

Marketing

2.3%

Accounting

2.3%

English

2.2%
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Degrees

Bachelors

37.0%

Masters

31.8%

Other

15.3%

Associate

8.0%

Certificate

4.4%

Doctorate

2.5%

Diploma

0.7%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Resource Specialist Salaries

Job Title Company Location Start Date Salary
Resource Specialist Themesoft, Inc. Mountain View, CA Mar 28, 2016 $93,915 -
$114,785
Information Resource Specialist Tiger Asia Management, LLC New York, NY Oct 01, 2010 $90,000
Resource Specialist Sunnyvale School District Sunnyvale, CA Dec 08, 2015 $87,462
Wind Resource Specialist ENEL Green Power North America, Inc. San Diego, CA Aug 09, 2016 $86,145
Global Enterprise Resource Specialist Vegas Tunnel Constructors Boulder City, NV Jul 23, 2015 $83,485
Solar Resource Specialist ENEL Green Power North America, Inc. Andover, MA Jul 25, 2016 $83,000
Resource Specialist Sunnyvale School District Sunnyvale, CA Jul 01, 2014 $82,532
Wind Resource Specialist ENEL Green Power North America, Inc. San Diego, CA Sep 08, 2015 $82,000
Resource Specialist Sunnyvale School District Sunnyvale, CA Aug 01, 2015 $77,769
Information Resource Specialist The University of Kansas Medical Center Kansas City, KS Sep 24, 2013 $76,300
Resource Specialist Mt. Diablo Unified School District Concord, CA Aug 26, 2014 $74,219
Technical Resource Specialist SRS Consulting Inc. Fremont, CA Jul 22, 2015 $74,000
Resource Specialist Mt. Diablo Unified School District Pleasant Hill, CA Sep 06, 2014 $69,193
Air Resources Specialist Puget Sound Clean Air Agency Seattle, WA Oct 01, 2011 $65,160 -
$87,324
Resource Management Specialist Auritas LLC Sanford, FL Sep 01, 2015 $65,000
Special Education  Resource Specialist Palo Verde Unified School District Blythe, CA Sep 21, 2015 $64,621
Air Resources Specialist California Air Resources Board Sacramento, CA Sep 05, 2015 $60,408
Corporate Resource Specialist Scadea Solutions Inc. Somerset, NJ Aug 23, 2016 $60,000
Resource Specialist Mt. Diablo Unified School District Pleasant Hill, CA Sep 06, 2011 $59,792
Information Resource Specialist Prairie View A&M University Prairie View, TX Jun 15, 2012 $54,000
Resource Specialist Lodi Unified School District Stockton, CA Oct 31, 2013 $53,944
Production Resource Specialist The Hanor Company of Wisconsin NC Dec 14, 2015 $53,789
Information Resource Specialist/Software Engineer The University of Kansas Medical Center Kansas City, KS Sep 29, 2013 $53,560
Information Resources Specialist Prairie View A&M University Prairie View, TX Jun 02, 2010 $53,000
Production Resource Specialist The Hanor Company of Wisconsin LLC NC Sep 30, 2015 $52,562
Resource Specialist Sunnyvale School District Sunnyvale, CA Jun 10, 2015 $52,166 -
$94,375

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Top Skills for A Resource Specialist

ChildCareCustomerServiceFinancialAssistanceCommunityResourcesIEPCrisisInterventionSafetyMentalHealthDataEntryEmergencySpecialEducationSupportServicesJobSearchPayrollInternetSuperviseMathematicsLanguagePhoneCallsSocialWorkers

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Top Resource Specialist Skills

  1. Child Care
  2. Customer Service
  3. Financial Assistance
You can check out examples of real life uses of top skills on resumes here:
  • Obtain information from policyholders to verify the accuracy of information on child care claims forms, and related submitted documents.
  • Implement the mission, vision, and values of Catholic Charities by setting the standard for customer service.
  • Budgeted, calculated and monitored usage of funds for financial assistance programs, notating each patient record as necessary.
  • Researched funding and community resources for families and individuals that are in need of service.
  • Write Behavior Intervention Plans including IEP's and oversee the implementation of such plans.

Top Resource Specialist Employers

Resource Specialist Videos

Careers in Cybersecurity- Expert Advice From BlackHat & DEFCON

Career Advice on becoming a Human Resources Manager by Jennifer C (Full Version)

Day In The Life: Human Resources New Hire at P & G

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