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Resource specialist skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Daniel Eveleth Ph.D.,
Dr. Emily Goodman-Scott Ph.D.
Resource specialist example skills
Below we've compiled a list of the most critical resource specialist skills. We ranked the top skills for resource specialists based on the percentage of resumes they appeared on. For example, 15.7% of resource specialist resumes contained patients as a skill. Continue reading to find out what skills a resource specialist needs to be successful in the workplace.

15 resource specialist skills for your resume and career

1. Patients

Here's how resource specialists use patients:
  • Collaborated with interdisciplinary team regarding a new hospital initiative to identify high risk patients and ensure proper follow up post hospitalization.
  • Coordinated post-discharge transportation services and community placement for patients entering nursing homes, assisted living, and family residences.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how resource specialists use customer service:
  • Provide customer service to claimant by offering absence information and answering questions regarding their rights and responsibilities.
  • Provided information to the representatives to enable them to assist the customer ensuring quality customer service.

3. Social Work

Here's how resource specialists use social work:
  • Developed professional skills assisting a Masters-level social worker.
  • Perform grassroots social work by providing immediate resources for behavioral and emotional health, family wellness, and other life challenges.

4. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how resource specialists use community resources:
  • Identified needs for additional social services and referred individuals to various private or public agencies and referrals to available community resources.
  • Coordinated client and staff needs with available community resources, elected as safety committee chairwoman and facilitated monthly meetings.

5. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how resource specialists use professional development:
  • Developed and on-demand professional development and daily support on software and hardware for Macintosh and Promethean technology.
  • Organized and implemented research based professional development opportunities for teacher and administrators to improve student achievement.

6. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how resource specialists use mental health:
  • Provided discharge referrals and/or alternate placement in a mental health or substance abuse facility for further evaluation ensuring continuing care.
  • Exhibited excellent documentation skills while organizing and preparing accurate daily records and reports for Mental Health and billing.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how resource specialists use data entry:
  • Core measure abstraction and data entry for internal, regulatory and accreditation requirements.
  • Provided efficient data entry into an internal database as required.

8. Crisis Intervention

Here's how resource specialists use crisis intervention:
  • Provided brief treatment, crisis intervention, supportive counseling, and community involvement/ socialization.
  • Responded to emergency situations including hospitalizations, and crisis interventions.

9. Excellent Interpersonal

Here's how resource specialists use excellent interpersonal:
  • Provided and promoted excellent interpersonal skills encouraging an increase in employee and customer compassion.
  • Required excellent interpersonal skills due to high level of communication among new personnel.

10. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how resource specialists use data collection:
  • Tracked and organized provider and service information throughout the data collection and maintenance process.
  • Oversee implementation of IEP accommodations/modifications and behavior support plans and data collection strategies.

11. PowerPoint

Here's how resource specialists use powerpoint:
  • Created and updated PowerPoint presentations and maintained document control via various Configuration Management (CM) procedures and databases.
  • Translated English-language program materials and PowerPoint presentations into Spanish.

12. Social Services

Here's how resource specialists use social services:
  • Assisted with implementation of assessments, recruit volunteers, community education and social services staff to provide outreach presentations.
  • Conduct educational and nutritional activities as well as social services.

13. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how resource specialists use hr:
  • Collaborated with HR Business Partners to develop resourcing strategy, to review time to fill metrics and to debrief candidate interviews.
  • Provided guidance and answered questions as it relates to HR forms, Diversity, EEOC and the No Fear Act education.

14. Office Equipment

Here's how resource specialists use office equipment:
  • Operate automated office equipment as appropriate, answer participant correspondence.
  • Use a variety of office equipment such as a desktop computer, copiers, scanners and fax machines.

15. Medicaid

Here's how resource specialists use medicaid:
  • Completed initial assessments/evaluations on elders and individuals with disabilities in the local community for Home Care Services and community Medicaid programs.
  • Assisted individuals with applications for benefit programs including Illinois Medicaid, Medicare open enrollment, and prescription drug programs.
top-skills

What skills help Resource Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on resource specialist resumes?

Daniel Eveleth Ph.D.

Professor of Management and Human Resources, University of Idaho

Given this emphasis on the candidate, employee, and manager experiences, what skills are needed:

-Empathy skill - able to look at "our processes" through the eyes of the candidate, employee, manager. It is their journey, not our process.
-Relationship building - given the demand for talent, we often need to play the long game; rather than posting a job announcement and praying for applications to "process," we may need to develop connections with passive job seekers, for example, who may not be ready to apply; we need to think about how we reject candidates so that they pass on positive word of mouth to others and possibly reply/apply when a better fit appears. We may need to develop our relationships with hiring managers to help them make quicker hiring decisions, help them avoid biases when interviewing, learn more from them about their talent needs and preferences.
-Ability and willingness to search for talent. There are excellent job seekers who don't know your organization exists or that you have a culture, positions, etc., that would be a good fit. This is particularly critical for helping a company meet its DEI goals.
-Interpersonal communication skills:
-Job candidates prefer recruiters who are both warm/approachable and knowledgeable about the jobs and the company.
-Hiring managers and other business partners often have varying degrees of experience with recruiting, selection, onboarding, development practices and have unique needs and often unique personalities, work styles, etc. Communication with them is critical and sometimes includes having challenging conversations.
-Tools-oriented skills:
-Data analysis skills
-Journey/Experience mapping
-Data visualization (e.g., Tableau)
-Knowledge of applicant tracking systems
-Success using social media to engage followers (e.g., managed a fraternity's social media sites to engage alumni)
-Familiarity with managing conversations via remote technology.
-Interest in the company/industry.

What resource specialist skills would you recommend for someone trying to advance their career?

Dr. Emily Goodman-Scott Ph.D.Dr. Emily Goodman-Scott Ph.D. LinkedIn profile

Associate Professor, Assistant Chair, Graduate Program Director, and School Counseling Coordinator, Old Dominion University

Getting experience working/volunteering in schools, and other capacities working/volunteering with youth: learn the culture of education, build rapport and be in relationship with youth and their families.

What type of skills will young resource specialists need?

Ananda Rosa

Field Education Director, Clinical Assistant Professor, University of Arkansas, Fayetteville

Social Work graduates will need to demonstrate an understanding of social work competencies, ethics, and values. They also need to have "soft skills" such as good listening skills, flexibility, practical communication skills, empathy, time management, teamwork, and leadership skills. Also, partly due to the pandemic, they need to have increased competency in providing telehealth services. Most students have the technical skills to operate online platforms. Still, they will need to incorporate and demonstrate all the skills listed above into that mode of service delivery.

What soft skills should all resource specialists possess?

Robert Till Ph.D.

Professor Emeritus, Neumann University

When considering key soft skills for an entry-level HR position, good communications skills are of paramount importance. All of our graduates who were contacted highlighted this factor. Another important characteristic mentioned by most graduates is integrity. When working in HR, you are privy to sensitive information, including compensation, evaluations, background information, etc. As such, being trustworthy is critical. Other soft skills highlighted are time management, organization, problem-solving, and attention to detail.
Do you want to know more?
Read more about what experts have to say about resource specialist

List of resource specialist skills to add to your resume

Resource specialist skills

The most important skills for a resource specialist resume and required skills for a resource specialist to have include:

  • Patients
  • Customer Service
  • Social Work
  • Community Resources
  • Professional Development
  • Mental Health
  • Data Entry
  • Crisis Intervention
  • Excellent Interpersonal
  • Data Collection
  • PowerPoint
  • Social Services
  • HR
  • Office Equipment
  • Medicaid
  • Community Agencies
  • Financial Assistance
  • Community Services
  • Windows
  • Support Services
  • Conflict Resolution
  • Background Checks
  • IEP
  • Community Outreach
  • Computer System
  • Technical Assistance
  • Mathematics
  • Substance Abuse
  • Troubleshoot
  • Inbound Calls
  • Educational Programs
  • Local Agencies
  • Housing Assistance
  • Developmental Disabilities
  • Community Events
  • Community Organizations
  • RSP
  • Program Operations
  • Resource Room
  • Crisis Situations
  • Direct Liaison
  • Home Management
  • Parent Support
  • Ccap
  • Technical Liaison

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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