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Become A Resource Technician

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Working As A Resource Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $48,620

    Average Salary

What Does A Resource Technician Do At General Electric

* Define and control production process including tooling and equipment
* Validate design specifications and shop floor application of new product, tools, or equipment
* Includes Manufacturing Engineers
* Develops research programs on the basis of a year
* Gives input to business programs of a encompassing part of a function or a business unit and to midterm plan
* Lead large team of engineers and technicians to support manufacturing operations

What Does A Resource Technician Do At Wisconsin Indianhead Technical College

* Provide for research and information needs of students, faculty and other customers utilizing electronic and physical resources.
* Provide support for classroom technology, including projectors, document cameras and ITV equipment.
* Conduct presentations and training on library services and resources to students and staff (both group and individual).
* Provide help desk assistance to students, faculty and external customers in the use of instructional technology utilized by the college.
* Provide assistance with multimedia and a/v materials in the Learning Resource Center.
* Provide information and support for other LRC equipment.
* Work with the Learning Resources Director in formulating an individualized plan for professional improvement.
* Assist with collection development and maintenance of print and electronic materials.
* Assist with cataloging, organizing and processing of materials to enhance customer access.
* Perform routine circulation desk duties, and participate in reporting and statistics-gathering functions.
* Utilize standard functions of library automations system software.
* Develop and maintain web-based learning support tools and instructional resources.
* Special Instructions to Applicants:
* Your application will be considered complete when we have received a completed online application, a cover letter addressing all of the qualifications for this position, and a resume.
* Original or copies of official or unofficial college transcripts will also be helpful in our determining who the best candidates are to be interviewed.
* Please note that original transcripts will be required prior to any job offer being made.
* If you have any questions on the transcript requirements, Human Resources can be contacted via email at humanresources@witc.edu.
* Please mail transcripts, if unable to scan, to Human Resources:
* WITC
* Pine Ridge Drive
* Shell Lake WI 54871

What Does A Resource Technician Do At Ascension Health

* Greets patients and visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
* Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
* Types various reports and documents for unit staff.
* Assists with processing patient admissions, transfers and discharges.
* Assembles and maintains patient charts

What Does A Resource Technician Do At SWCA Environmental Consultants

Conduct archaeological field work under the supervision of a Crew Chief(s) and/or Field Director

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How To Become A Resource Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Resource Technician jobs

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Resource Technician Demographics

Gender

  • Male

    60.2%
  • Female

    37.8%
  • Unknown

    2.0%

Ethnicity

  • White

    82.5%
  • Hispanic or Latino

    9.2%
  • Asian

    6.7%
  • Unknown

    1.1%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    62.5%
  • French

    9.4%
  • German

    6.3%
  • Russian

    6.3%
  • Marathi

    3.1%
  • Samoan

    3.1%
  • Japanese

    3.1%
  • Hindi

    3.1%
  • Armenian

    3.1%
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Resource Technician

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Resource Technician Education

Resource Technician

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Real Resource Technician Salaries

Job Title Company Location Start Date Salary
Metallurgist/Technical Resource Severstal Columbus, LLC Columbus, MS Sep 21, 2010 $130,000
Technical Resource Engineer Logistech, Inc. Irvine, CA Oct 01, 2013 $68,000
Technical Resource Administrator Dreamworks Animation LLC Glendale, CA Apr 08, 2012 $51,176
Technical Resource Administrator Dreamworks Animation LLC Glendale, CA Apr 05, 2015 $49,254
Technology Resource Administrator Eastern Kentucky University Richmond, KY Jun 25, 2012 $45,667
Technical Resource Administrator for Campus Life Eastern Kentucky University Richmond, KY Jun 27, 2011 $44,771
Technical Resource Administrator for Campus Life Eastern Kentucky University Richmond, KY Jul 01, 2011 $44,771

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Top Skills for A Resource Technician

ProceduresComputerHardwareComplianceCustomerServiceWindowsTroubleshootInternetEmergencyWebSitePhoneCallsSetupAdditionalTechnicalResourceTechnicalSupportPreventativeMaintenanceGISDataEntryWaterQualityManagementSystemGPS

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Top Resource Technician Skills

  1. Procedures
  2. Computer Hardware
  3. Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Developed procedures, for optimizing LAN/WAN performance and monitoring system usage, capacity and availability.
  • Trained new employees on the usage of the computer hardware and software.
  • Collaborate with local officials on compliance regulations and operational guidelines.
  • Recognized for the development of excellent business relationships, providing exemplary customer service.
  • Key Contributions: Developed and implemented procedures and guidelines, for Windows 7/8 operating system upgrades.

Top Resource Technician Employers