Job Counselor jobs at Resources for Human Development - 138 jobs
CASE MANAGER-Mitchell, SD
Resources for Human Development 3.9
Job counselor job at Resources for Human Development
FT Case Manager/Mitchell, SD *Remote
RHD South Dakota Case Management is seeking a full time case manager in the Mitchell, SD area. This position is full time, 40 hours per week. This is a professional level position that will have the ability to work from home; however, in-state travel is required in caseload coverage area. The overall responsibility of this position will be administering the CHOICES waiver and CTS program, and coordinating services for adults and children who have an intellectual or developmental disability. This includes, but is not limited to, coordinating services to meet medical, psychiatric, social, nutritional, educational, vocational, employment, housing, transportation, recreational, legal, and advocacy needs. Case Managers will provide support to individuals to actively engage in and direct the person centered plan development process.
Essential Duties and Functions:
Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.
Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
Facilitate team process for the initial and annual development of the Individual Service Plan (ISP)
Ongoing monitoring of ISP and documenting results and intervene as necessary
Report and review Critical Incident Reports (CIR) per protocol
Participate and monitor Human Rights Committee (HRC) and Behavioral Intervention Committee (BIC) reviews as appropriate
Focus on Personal Outcome measures
Knowledge and understanding of Charting the Life Course framework and Person Centered Thinking/Planning
Evaluate the needs of those on caseload in order to remain successful in the community
Link those on caseload to programs and supports that are needed and requested to meet their needs
Complete required documentation of services, including input of data, reports, and plans into Therapy
Qualifications:
Bachelor's degree and one year of experience OR equivalent combination of education and experience.
Intermediate computer skills
Have the ability to establish a HIPAA compliant home office
Valid driver's license
About Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$29k-35k yearly est. 13d ago
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Outpatient Counselor
Horizon House Inc. 4.0
Philadelphia, PA jobs
Job Description
Purpose: · To monitor and track clients' progress of assigned caseload. · To provide individual and group outpatient counseling services for an assigned caseload of clients.
Supervision Received: · Receives direct supervision from the Manager, Outpatient Mental Health.
Supervision Exercised:
· N/A
Qualifications:
· M.A./M.S./M.Ed. in the Social Sciences, Healthcare, or a related field; at least 2 years experience in the
MH/MR field. Prior experience in an outpatient setting helpful.
· Good communication skills.
· Good writing (documentation) skills.
· Ability to work independently and as part of a team.
· Knowledge of mental health systems and supports.
Horizon House, Inc. is an Equal Opportunity Employer
$26k-36k yearly est. 10d ago
Mental Health Worker - Adolescent RTF
Community Services Group 4.2
Manheim, PA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Mental Health Worker is a member of the multidisciplinary team. The primary responsibility of the Mental Health Worker is to assist and support individuals and/or their families in achieving their optimal level of functioning. The Mental Health Worker exercises clinical skills and considerable independent judgment, decision making, and creativity in facilitating the personal growth and enhancing the stability of the social network of those being served. The Mental Health Worker reports directly to the Program Director.
This position is part of our Youth Mental Health (MH) Services Adolescent Residential Treatment Facility (RTF) in Manheim.
Full-Time, Part-Time, and PRN schedules available.
CSG is offering a $2,000 SIGN-ON BONUS for those hired into weekend shifts! The bonus will be paid at the successful completion of the 3-month probationary period.
Wage Information:
Starting wage $21.25/hour, may be negotiable based on relevant experience.
Job Description:
Provides case administration to an assigned caseload.
Facilitates group process and activity within the program.
Contributes to the multidisciplinary treatment team process.
Knowledge of and ability to utilize basic medical and psychiatric terminology.
Basic knowledge of group dynamics processes.
Ability to effectively manage crisis situations that may include verbal/physical altercations and/or suicidal/self-injurious thoughts or actions.
Ability to adapt treatment programs by graduating tasks to meet an individual's specific level of function.
Ability to lead and instruct individuals in psycho-educational groups.
Interviews individual and individual representatives to gather pertinent demographic psychosocial information.
Qualifications:
This position requires one of the following combinations of education and experience:
Graduate of an accredited college or university with a bachelor's degree in psychology, sociology, social work, counseling, education, or a similar human service field and have at least one year of full-time, paid work experience in a job that involves direct contact with children or adolescents; OR
A high school diploma and more than one year of paid work experience that involves direct contact with children or adolescents.
Additional requirements include:
A valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
Able to work flexible hours.
CSG Offers Superior Perks & Benefits:
Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
Generous Paid Time Off & Other Paid Leave
Extensive Paid Training
Career Development Opportunities
Flexible Pay Options through my FlexPay
Family Medical and Parental Leave
Flexible spending accounts for medical & dependent care
Traditional or Roth 401K Plans with up to 4% employer match
Employee Assistance Program (EAP)
Life Insurance
Wellness Reimbursement
Tuition Assistance
Mentor/Mentee Opportunities
Health Insurance & Benefits availability will vary.
Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!
Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
$21.3 hourly Auto-Apply 60d+ ago
Autism - Behavioral Health Specialist
Keystone Human Services 4.0
Lancaster, PA jobs
Keystone Autism Services is seeking a Behavioral Health Specialist to join our team in making a positive difference in the lives of the individuals we support.
Responsibilities Include:
Supervisory role that oversees the supports of adults with Autism in the community (home, school, work)
Clinical role that develops and assesses Individual Support Plans (ISP) and provides behavioral support and skill building services for adults living with Autism
Provides face-to-face, remote and administrative support based upon the needs of the individuals
Conducts in-home assessments and administers psychological tools to assess each individual's specific needs
Promotes the use and application of Person-Centered Planning to develop skills within each person supported
Monitors and evaluates data towards goal progress
Benefits:
Full time position
Salary starts at $60,000 per year., may increase based on relevant work experience
Competitive benefits package including medical, dental, vision, 401K and more
Generous paid time off program
Tuition reimbursement available per eligibility requirements
Career development and advancement opportunities
Educational Requirements: (One of the following):
Master's degree in social work, education, psychology, or applied behavior analysis (ABA)
Master's degree in counseling (i.e. mental health, marriage and family, etc.) with at least 33% ABA course work
Master's degree in unrelated field and PA Behavior Specialist License
Minimum Requirements:
Experience conducting behavioral assessments and developing behavioral support plans
Experience working with individuals living with autism
Valid driver's license and daily access to a properly maintained and insured vehicle
Successful completion of the pre-employment process, including motor vehicle record and criminal background checks
Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$60k yearly Auto-Apply 30d ago
Family Finding Case Manager
Public Health Management Corporation 4.3
Philadelphia, PA jobs
PHMC is proud to be a leader in public health. Provide services to assigned youth in Turning Points for Children's Family Finding program, utilizing solution-focused questioning and other interview techniques. Also will be responsible for all family finding efforts, ensuring that the child or youth is connected with their family and significant individuals when found.
Specific Job Responsibilities
Provide Family Finding Services Including:
* Communicate with the assigned DHS or CUA worker in writing and via phone after the case was assigned. If communication does not occur after three consecutive phone calls and follow-up e-mails, the FF supervisor will be notified to assist. Initial questions for CUA and intake should be used (for children under 12) during this initial conversation to obtain accurate and complete case background, as well as request documentation.
* Visit with the youth or make contact via phone, depending on location by the 7th day of service and then every month as appropriate. In-person intake MUST occur barring unusual circumstances.
* Send letters to required parties by the 15th day of service; follow-up with a phone call and/or follow-up letter as needed. May be required to visit in person if no response. Follow protocol to document other family information and provide proper notifications based on success or lack thereof of this effort.
* Follow through with identified supports ONGOING during casework. If supports are identified early in the case, the case manager is expected to begin moving forward with their level of support. This will be specific to each family, but should be an ongoing process during each case.
* Complete reports including a detailed background, including names and DOBs for all kids being served, the reason for placement or system involvement, situation of bio parents, brief case history, current placement details, court history, and identification of program court-ordered status (if applicable).
* Complete timely supervision notes that include: case background, updated family list, notes about communication with the team, progress on the case AND identified next steps. Steps from the previous note should be completed and identified as completed.
* Adhere to all standards for confidentiality.
* This is a hybrid position.
Skills:
* Knowledge of social services, child welfare, and family systems services.
* Strong writing and oral presentation skills.
* Strong organizational skills, an ability to multitask, and prioritize.
* Strong interpersonal skills, respectful, and courteous nature.
* Able to work independently, demonstrating good judgment.
Experience:
* Required: at least 2 years of experience in child welfare.
* Current Pennsylvania Child Abuse History Clearance, Criminal History Check, and FBI Clearance.
* Understanding of child, adolescent, adult, and family functioning.
* Demonstrated ability to effectively establish connections with families, community, and internal/external agency partners.
* Previous experience as an Adoption Worker or Foster Home Certification Worker is a plus
Education Requirement:
Bachelor's degree in social work or a related field required
Equal Employment Opportunity
$35k-42k yearly est. 13d ago
Case Manager
Community Services Group 4.2
Lancaster, PA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
As a Case Manager, you will provide casework services to assist individuals and their families in achieving their optimum level of functioning. Case Managers exercise clinical/casework skills and considerable independent judgment, decision making, and creativity in facilitating the individual's/family's personal growth and enhancing the stability of their social network. The Case Manager reports directly to the Program Director.
We have current opportunities available in Adult Blended and Transitional Age Case Management.
Schedule: Monday-Friday 8:30am - 5:00pm, plus on-call rotation.
Wage Information:
Starting wage: $19.50/hour
Job Description:
Interviews individual and individual representatives to gather pertinent demographic psychosocial information.
Completes strength based assessments and need analysis with individual and family.
Develops goal-oriented, time-limited, comprehensive service plans in cooperation with the individual and/or representatives.
Coordinates needed services for individual, families and others who are significant to the service plan.
Maintains accurate, complete individual records and produces clear, accurate reports.
Participates in formal and informal training programs which provide basic knowledge relative to the company's purpose, services provided, individual population characteristics, and applicable laws, methods, procedures, rules, and regulations governing the operation of the company.
Makes referrals to other public and private social services and community agencies and resources to meet individual and family needs, assists individual and their families in understanding and utilizing these resources.
Maintains regular communication with families, schools, physicians and other service providers involved with the child and family.
Travels to individual locations, other agencies, and community resources for the purpose of arranging and providing community and home-based service for children, adolescents, and families.
Performs on call services.
Provides coverage in emergency situations.
Knowledge of or experience in the child welfare system.
Ability to conduct individual and family interviews and to use them to identify individual and family issues and goals.
Ability to make sound decisions and handle stressful situations.
Qualifications:
This position requires one of the following combinations of education and experience:
A bachelor's degree from an accredited college or university with major coursework in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, political science, history, counseling, or education;
OR Registered Nurse or High school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and 2 years experience in public or private human services with 1 year in direct client contact or High school diploma or equivalency and 5 years of mental illness direct care experience in public or private human services with employment as an intensive case management staff person prior to April 1, 1989.
Additional requirements include:
A valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
Able to work flexible hours.
CSG Offers Superior Perks & Benefits:
Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
Generous Paid Time Off & Other Paid Leave
Extensive Paid Training
Career Development Opportunities
Flexible Pay Options through my FlexPay
Family Medical and Parental Leave
Flexible spending accounts for medical & dependent care
Traditional or Roth 401K Plans with up to 4% employer match
Employee Assistance Program (EAP)
Life Insurance
Wellness Reimbursement
Tuition Assistance
Mentor/Mentee Opportunities
Health Insurance & Benefits availability will vary.
Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!
Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
$19.5 hourly Auto-Apply 30d ago
Family Based Mental Health Worker
Community Services Group 4.2
Lancaster, PA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Mental Health Worker (MHW) and their Master's level co-therapist are responsible for providing mental health treatment/therapy and case management to the identified child/adolescent to prevent out of home placement. The MHW works with all family members, in either the home or community, to enhance relationships. The MHW works to build connections between the family and community, school and other service providers.
This position is part of our Youth Mental Health (MH) Services Family Based Services.
Flexible, Full-Time Schedule (40 hrs./wk.) Monday to Friday - Day hours with 2 to 3 evenings per week as needed and rotating on-call coverage.
Wage Information:
Starting wage: $21.81/hour, negotiable based on relevant experience
Job Description:
Provides treatment services to the individual and their family including skills training and education designed to enable the family to care for their child at home who has a mental illness or emotional disturbance.
Provides case administration to an assigned caseload.
Facilitates group process and activity within the program.
Contributes to the multidisciplinary treatment team process.
Coordinates needed services for individuals, families and others who are significant to the service plan.
Makes referrals to other public and private social services and community agencies and resources to meet individual and family needs, assists individual and their families in understanding and utilizing these resources.
Maintains regular communication with families, schools, physicians and other service providers involved with the child and family.
Travels to individual locations, other agencies, and community resources for the purpose of arranging and providing community and home-based service for children, adolescents, and families.
Knowledge of and ability to utilize basic medical and psychiatric terminology.
Basic knowledge of group dynamics processes.
Ability to effectively manage crisis situations that may include verbal/physical altercations and/or suicidal/self-injurious thoughts or actions.
Ability to adapt treatment programs by graduating tasks to meet an individual's specific level of function.
Ability to lead and instruct individuals in psycho-educational groups
Interviews individual and individual representatives to gather pertinent demographic psychosocial information.
Qualifications:
A bachelor's degree in psychology, sociology, social work, nursing, rehabilitation, pre-med, theology or anthropology from an accredited college or university AND one year of experience in a CASSP system program; OR
12 college level semester hours in humanities or social services PLUS one year of experience in a CASSP system program AND be enrolled for certification by the Office of Mental Health and Substance Abuse Services as a Mental Health Family Based Worker; O
Licensed RN PLUS one year experience in a CASSP program AND be enrolled for certification by the Office of Mental Health and Substance Abuse Services.
Additional requirements include:
A valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
Able to work flexible hours.
CSG Offers Superior Perks & Benefits:
Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
Generous Paid Time Off & Other Paid Leave
Extensive Paid Training
Career Development Opportunities
Flexible Pay Options through my FlexPay
Family Medical and Parental Leave
Flexible spending accounts for medical & dependent care
Traditional or Roth 401K Plans with up to 4% employer match
Employee Assistance Program (EAP)
Life Insurance
Wellness Opportunities
Tuition Assistance
Mentor/Mentee Opportunities
Health Insurance & Benefits availability will vary.
Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!
Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
$21.8 hourly Auto-Apply 3d ago
Mental Health Specialist
Horizon House Inc. 4.0
Swarthmore, PA jobs
Job Description
Horizon House is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues and substance abuse. With over 100 locations throughout Southeastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strengths and choices.
We are seeking qualified candidates interested in joining our multidisciplinary Assertive Community Treatment (ACT) team at our Delaware County location.
This position is responsible for providing service coordination (case management) for assigned group of clients including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT; provide individual supportive therapy and symptom management; ensure immediate changes; are made in treatment plans as clients' need change, educate and support clients' families; and advocate for clients' rights and preferences.
Conduct the comprehensive assessment of psychiatric history (e.g. onset, course an effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment, social development and functioning; activities of daily living (e.g., care-care, living situation, nutrition, money management); and family structure and relationships.
Provide on-call crisis intervention covering nighttime hours and serve as a back-up to evening and weekend staff. Document client progress to maintain a permanent record of client activity according to established methods and procedures.
Provide direct clinical services including individual supportive therapy and psychotherapy to clients on an individual, group and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt to and cope with internal and external stresses.
Qualifications:
Master's Degree in the Social Sciences, Healthcare or a related field and 1-2 years of direct care experience in the MH field
Certified Addiction Counselor (CAC), preferred, with ongoing coursework in drug and alcohol counseling to qualify for re-certification.
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for client rights and personal preferences in treatment are essential.
Knowledge of mental health systems and supports.
Some knowledge of multiple support systems for substance abusers.
Good communication skills, both oral and written as well as the ability to work independently and as part of a focused team.
Must have a valid driver's license.
Scope:
Frequent talking and listening.
Requires the ability to lift, carry, hold, kneel, reach, stack, stoop and bend, which may include direct intervention with residents.
Horizon House offers competitive compensation and a comprehensive benefit package including medical and dental, (9) nine paid holidays and generous paid time off, retirement savings plan, tax sheltered annuity, tuition reimbursement and opportunities for advancement.
To be considered an applicant for this position please complete the pre- employment application by going to *********************
Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.
$29k-39k yearly est. 28d ago
Mental Health Specialist
Horizon House Inc. 4.0
Allentown, PA jobs
Job Description
We are seeking a Full-time Mental Health Specialist to work in our Lehigh County location. We are seeking a dedicated professional to fill the following Full-time Mental Health Specialist opening with our Assertive Community Treatment team in Allentown. This member of a multidisciplinary team has the responsibility to carry out rehabilitation and support functions for adults and assist in treatment, education, support, and consultation to families; and provide crisis intervention.
Other Responsibilities, but not all-inclusive:
• Provide service coordination (case management) for assigned group of clients including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT; provide individual supportive therapy and symptom management; ensure immediate changes; are made in treatment plans as clients' need change, educate and support clients' families; and advocate for clients' rights and preferences.
• Conduct comprehensive assessment of psychiatric history (e.g. onset, course an effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment, social development and functioning; activities of daily living (e.g., care-care, living situation, nutrition, money management); and family structure and relationships.
Qualifications:
• Master's Degree in the Social Sciences, Healthcare, or a related field and 1-2 years of direct care experience in the MH field.
• Skills and competence to establish supportive, trusting relationships with persons with severe and persistent mental illnesses and respect for client rights and personal preferences in treatment are essential.
• Knowledge of mental health systems and supports.
• Some knowledge of multiple support systems for substance abusers.
• Good communication skills, both oral and written.
• Ability to work independently and as part of a focused team.
• Must have a valid driver's license with an acceptable driving record
Scope:
• Frequent talking and listening.
• Requires the ability to lift, carry, hold, kneel, reach, stack, stoop, and bend, which may include direct intervention with residents.
Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental coverage, nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to **********************
Horizon House is an Equal Opportunity Employer
$29k-39k yearly est. 13d ago
Autism - Behavioral Health Specialist
Keystone Human Services 4.0
Mechanicsburg, PA jobs
Keystone Autism Services is seeking a Behavioral Health Specialist to join our team in making a positive difference in the lives of the individuals we support.
Responsibilities Include:
Supervisory role that oversees the supports of adults with Autism in the community (home, school, work)
Clinical role that develops and assesses Individual Support Plans (ISP) and provides behavioral support and skill building services for adults living with Autism
Provides face-to-face, remote and administrative support based upon the needs of the individuals
Conducts in-home assessments and administers psychological tools to assess each individual's specific needs
Promotes the use and application of Person-Centered Planning to develop skills within each person supported
Monitors and evaluates data towards goal progress
Benefits:
Full time position
Salary starts at $60,000 per year., may increase based on relevant work experience
Competitive benefits package including medical, dental, vision, 401K and more
Generous paid time off program
Tuition reimbursement available per eligibility requirements
Career development and advancement opportunities
Educational Requirements: (One of the following):
Master's degree in social work, education, psychology, or applied behavior analysis (ABA)
Master's degree in counseling (i.e. mental health, marriage and family, etc.) with at least 33% ABA course work
Master's degree in unrelated field and PA Behavior Specialist License
Minimum Requirements:
Experience conducting behavioral assessments and developing behavioral support plans
Experience working with individuals living with autism
Valid driver's license and daily access to a properly maintained and insured vehicle
Successful completion of the pre-employment process, including motor vehicle record and criminal background checks
Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$60k yearly Auto-Apply 30d ago
Residential Assistant
Public Health Management Corporation 4.3
Philadelphia, PA jobs
Receive a daily report and logbook from staff on the previous shift. Maintain a daily log of all activities occurring during the shift. Provide a verbal report to incoming staff. RESPONSIBILITIES: * Answer calls from the Registered Nurse when needed.
* Provide adjunct care for participants, including ice packs and heat packs.
* Check vital signs, weight, and record information when required by the Registered Nurse.
* Log new residents' belongings as well as any items received for residents during business hours.
* Conduct a random hourly bedroom check daily.
* Participate in the program evaluation process as necessary, including data collection.
* Contact the on-call staff person, Facility Manager, or Program Director (in cases of emergency) for instructions on weekends and weeknights.
SKILLS:
* Thorough knowledge of alcoholism and other addictions
* Knowledge of the special needs of women struggling with addiction
* Ability to set consistent, fair limits when appropriate while maintaining a sensitive and supportive attitude in relation to residents
* Ability to act as a role model for the residents
* High tolerance for working under pressure and handling critical situations
REQUIREMENTS:
* High school diploma or GED
* Valid driver's license
PHMC is an Equal Opportunity and E-Verify Employer.
$25k-30k yearly est. 60d+ ago
Recovery Support Outreach Case Manager
Public Health Management Corporation 4.3
Philadelphia, PA jobs
SERVICE AREA: Housing & Justice Related Services (HJRS) PROGRAM: New Pathways Project (NPP) Recovery Support Services (RSS) The Recovery Support Services (RSS) program is an enhancement service for the New Pathways Project (NPP) that supports individuals in recovery from substance use disorders. The RSS program provides non-clinical services that assist individuals in recovery in gaining the skills and resources needed to initiate, maintain, and sustain long-term recovery.
The Recovery Support Outreach Case Manager provides individualized case management services to individuals in recovery. This role involves assessing client needs, developing recovery plans, connecting clients with resources, and offering ongoing support to promote long-term stability and well-being. The Case Manager serves as an advocate, ensuring clients receive appropriate services while fostering a person-centered and strengths-based approach to recovery. The Case Manager coordinates activities with members of the NPP Recovery Support Services program.
MISSION & VISION:
PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all.
* Integrity - We are committed to building and sustaining trust across our teams, partners, and funders.
* Impact - Our work is purposeful and rooted in a data-driven approach.
* Accountability - We hold ourselves and each other responsible for getting things done, effectively managing resources, and achieving sustainable results.
* Inclusion & Collaboration - We value and respect the inherent difference of all individuals, strive to amplify those voices and experiences, and are committed to working together to convene diverse perspectives, talents, and approaches to public health.
* Credibility - We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us.
ESSENTIAL JOB FUNCTIONS:
The following outlines key responsibilities. Additional duties may be assigned as needed:
* Conduct comprehensive assessments of clients' strengths, needs, and goals within the first 30 days of enrollment, with updates to be made every 6 months.
* Develop and implement individualized recovery support plans.
* Provide case management services, including linking clients to housing, employment, healthcare, and social services.
* Collaborate with clinical providers, peer recovery support specialists, and community organizations to ensure coordinated care.
* Be responsible for community outreach and external field follow-up with NPP participants (minimum 2 days in the field).
* Monitor client progress and adjust support plans as needed.
* Educate clients on harm reduction strategies, coping skills, and wellness practices.
* Facilitate support groups, workshops, or educational sessions as needed.
* Maintain accurate and timely documentation in compliance with organizational and regulatory requirements.
* Advocate for clients' needs in healthcare, legal, and social service systems.
WORK HABITS:
* Demonstrates strong organizational skills and attention to detail
* Maintains confidentiality and adheres to ethical standards
* Works independently while also collaborating effectively with team members
* Practices cultural humility and fosters an inclusive, supportive environment
* Exhibits empathy, patience, and a nonjudgmental approach to client interactions
PROFESSIONAL DEVELOPMENT:
* Participates in ongoing training related to recovery, case management, trauma-informed care, and evidence-based practices
* Seeks supervision and feedback to enhance professional growth
* Maintains relevant certifications and licensure as required by PHMC
KNOWLEDGE, SKILLS, AND ABILITIES:
* Strong understanding of substance use disorders, mental health conditions, and recovery principles
* Knowledge of local and national recovery resources, including housing, employment, and healthcare services
* Excellent communication, interpersonal, and advocacy skills
* Ability to de-escalate crisis situations and connect clients with appropriate interventions
* Proficiency in case documentation and basic computer skills
WORK ENVIRONMENT & LOCATIONS:
* Primary Location: 2539 Germantown Ave., Philadelphia, PA 19133
* Work is primarily conducted in an office or community settings.
* Some travel is required to accompany clients to appointments or provide outreach services.
* May involve occasional evening or weekend hours based on client needs
PHYSICAL REQUIREMENTS:
* Ability to manage high-stress situations
* Regular data entry
* Ability to sit, stand, and walk for extended periods when necessary
* Ability to lift up to 25 lbs. Occasionally
* Ability to work in diverse environments
QUALIFICATIONS:
* Bachelor's degree in social work, psychology, counseling, or a related field required
* Minimum of two years of experience in case management, behavioral health, or recovery support services
* Experience working with diverse populations and knowledge of trauma-informed care principles
* Preferred: Lived experience with substance use or mental health recovery and/or certification as a Certified Recovery Specialist (CRS), Certified Peer Specialist (CPS), or equivalent
* Preferred: Previous experience in a harm reduction, recovery-oriented, or community-based setting
* Preferred: Bilingual abilities (Spanish or other languages)
SALARY GRADE: 15
PHMC is an Equal Opportunity and E-Verify Employer.
$28k-36k yearly est. 60d+ ago
Evaluator/Case Manager - Delaware County Reentry Project
Public Health Management Corporation 4.3
Pennsylvania jobs
PHMC is proud to be a leader in public health. SERVICE AREA: Housing & Justice Related Services PROGRAM: Delaware County Reentry Project (DCRP) The Evaluator/Case Manager will provide case management and behavioral health screening services for identified DCRP participants to assist with their reentry from incarceration. This is an in-person, field-based position that will also include work within the Delaware County jail. This position is part of a team that works in collaboration with the County and community-based providers in Delaware County.
RESPONSIBILITIES:
* Provide case management and behavioral health screenings to individuals who are incarcerated and who have reentered into the community in Delaware County.
* Complete documentation of service provision within 24 hours of service completion in PHMC's electronic health record.
* Provide resource coordination while participants are incarcerated.
* Provide post-incarceration support. Monitor participants' adherence to follow-up with service referrals including attendance at behavioral health treatment programs.
* Complete behavioral health and screening assessments for individuals within 30 days of their release from incarceration.
* Travel throughout Delaware County to meet with program participants and providers.
* Actively participate in team meetings, scheduled case conferences, and trainings as assigned.
* Actively participate in individual supervisions, case reviews, and scheduled team-building events as assigned.
* Collaborate with Delaware County jail personnel, probation/parole, community-based providers, and other assigned agencies as identified.
* Assist individuals to link to reentry support services, faith-based institutions, behavioral health services, housing and employment resources, and other identified community supports.
* Maintain participant records in accordance with agency standards, managed care, and licensing requirements.
* Prioritize assisting participants to enroll in behavioral health treatment, physical health services, housing applications, employment, entitlements, vocational services, and educational services.
* Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach.
* Perform the majority of weekly work in the community, correctional facilities, and other locations where participants are available to meet.
* Maintain a flexible work schedule if needed to provide participant services during nontraditional business hours.
* Meet with participants weekly while they are incarcerated and biweekly post-incarceration.
* Identify community resources to support participants' reentry efforts and make referrals as appropriate.
* Coordinate activities with other members of the DCRP including the public defender, district attorney, and probation department.
* Participate in DCRP meetings, Forensic Services meetings, and trainings as requested.
SKILLS:
* Knowledge of behavioral health services and Delaware County social service programs
* Excellent public speaking skills
* Excellent interpersonal skills
* Ability to meet timelines
* Excellent oral and written communication skills
* Good analytical and problem-solving skills
* Working knowledge of forensic population
* Bilingual Preferred
EDUCATION: Bachelor's degree in psychology, social work, education, or a related field
EXPERIENCE/Requirements:
* 2+ years of professional experience working within the criminal justice system required
* Valid Drivers License with a reliabe vehicle required
* Preferred: Experience in behavioral health services
* Preferred: Experience in providing case management and evaluation services to a chemically dependent forensic population
* Preferred: 2+ years of direct participant contact in a drug and alcohol treatment setting
For additional information on Forensic Services, please visit the Forensic Services website: ******************************
PHMC is an Equal Opportunity and E-Verify Employer.
$28k-36k yearly est. 60d+ ago
Mental Health Specialist
Horizon House Inc. 4.0
Philadelphia, PA jobs
Job Description
Additional responsibilities include the following:
Provide service coordination (case management for an assigned group of participants including coordinating and monitoring the activities of the individual treatment team.
Provide individual supportive therapy (e.g., problem solving, role-playing, modeling and support), social skill development, and assertiveness training to increase participants' social and interpersonal activities in community settings.
Provide service coordination (case management for an assigned group of participants including coordinating and monitoring the activities of the individual treatment team; assume responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the participant and the ITT; provide individual supportive therapy, psychotherapy, and symptom management, ensuring immediate changes are made in the treatment plans as participants' needs change; educate and support participants' families, and advocate for participants' rights and preferences.
Conduct comprehensive assessment of psychiatric history (e.g. onset, course an effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment, social development and functioning; activities of daily living (e.g., care-care, living situation, nutrition, money management); and family structure and relationships.
Provide individual supportive therapy (e.g., problem solving, role-playing, modeling and support), social skill development, and assertiveness training to increase participants' social and interpersonal activities in community settings.
Requirements:
M.A. degree in Human Services/Social Sciences, Healthcare or related field and Post-secondary school training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness.
Experience with individuals who have severe and persistent mental illness, providing guidance so they can live in community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
Ability to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participant rights and personal preference in treatment are essential.
Must be able to communicate both verbally and in written form with every level of the behavioral health system and maintain effective professional relationships with associates in the Agency/community at large.
Must be available for local travel; valid driver's license required.
Scope:
Frequent talking and listening.
Requires the ability to lift, carry, hold, kneel, reach, stack, stoop and bend, which may include direct intervention with residents.
Must be available or scheduled emergency on-call service and will be required to carry a mobile phone during regularly scheduled working hours and scheduled on-call service. As essential personnel, may be required to report to work during emergencies including inclement weather.
Horizon House offers competitive compensation and a comprehensive benefits package including medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, a retirement savings plan, voluntary tax-sheltered annuity, transit benefit program, opportunities for advancement, and more.
Horizon House, Inc. is an Equal Opportunity Employer
$29k-39k yearly est. 16d ago
LifeSet Specialist
Public Health Management Corporation 4.3
Philadelphia, PA jobs
PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first COVID-19 vaccination dose by the first day of employment. We will offer the COVID-19 vaccination at no cost, via our Health Centers. SUBSIDIARY: Turning Points for Children
PROGRAM: LifeSet
JOB OVERVIEW:
The LifeSet Specialist is responsible for providing services to address the needs of young people 17-21 who have transitioned out of care and need individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining and maintaining employment, building a support system, and remaining free from legal involvement.
RESPONSIBILITIES:
The LifeSet Specialist provides individual services to 8-10 young adults in the home and community setting to assist the young adult with transition to adulthood, meeting a minimum of one time per week face to face with the young person and providing additional support via phone, text, or in person as needed. When indicated, a LifeSet Specialist may see a young person daily to ensure safety and stability.
Additionally, the LifeSet Specialist is directly responsible for all interventions associated with a specific young adult and their family. This includes case management and collaboration with external key stakeholders and referral sources, such as probation, child welfare workers, therapists, etc. The Specialist conducts ongoing assessment of the young person's needs from a strength-focused, solution-based perspective and develops service plans on a monthly basis.
The Specialist also documents all service contacts with the young adult within the timelines required by the organization. The Specialist is expected to attend all meetings related to the young adult and/or family with the purpose of gathering information specific to intervention development and advocating in the best interest of the young adult's long-term stability. The Specialist is on call 24/7 (rotating on-call at night and on weekends) and expected to respond in person at any time when it is determined to be necessary by the Team Supervisor, Clinical Consultant, and Program Director.
In addition, the specialist is expected to attend and actively participate in individual and team supervision sessions and trainings and to follow up and/or implement feedback and recommendations received from the Team Supervisor, Program Director, and Clinical Consultant. The Specialist is expected to adhere to all ethical and legal guidelines, including confidentiality and mandated reporting.
SKILLS:
Candidates should possess strong organizational skills and attention to detail, the ability to maintain a flexible schedule, the ability to manage multiple priorities simultaneously, and excellent written and verbal skills.
QUALIFICATIONS:
Master's degree in field of social work, psychology, or related field preferred. Bachelor's degree in social services with one year related experience in counseling and or case management is required.
SALARY GRADE: 16
PHMC is an Equal Opportunity and E-Verify Employer.
$28k-38k yearly est. 60d+ ago
Crisis Worker
Horizon House Inc. 4.0
Allentown, PA jobs
Job Description
Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectually disabled, and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting.
Currently, we are seeking qualified candidates for the Crisis Worker position. The position has responsibility for providing support in a residential setting to individuals experiencing mental health crises who do not pose an immediate risk to their own or the safety of others. Assists individuals with learning to live and function as independently as possible in the community. The Crisis Worker facilitates the coordination and arrangement of the provision of specialized services.
Other responsibilities include the following:
• Accept assigned participant(s) at the time of admission, complete documentation, and orient participant to facility routines
• Become familiar with relevant personal, familial, social, vocational and cultural data and observe and respond to significant changes in participant mental and physical health.
• Monitor and support participants focusing on each person's personal and treatment goals; counsel participants to help them effectively deal with problems, values, responsibilities and relationships; and assist with personal futures planning.
• Assist with accurately accounting for house petty cash expenditures.
• Communicate as needed with other members of the rehabilitation/treatment team including program staff, case managers, consultants, members of the medical profession and family members to provide continuous supports; participate in planning and linking conferences as needed.
• Report needed repairs and follow-up on safety concerns with supervisor and participate in the routine facility cleaning and maintenance as assigned.
• Assist participants with ADL Skills, chores, personal finances, cooking, etc.
Qualifications:
•Ideal candidates will have a combination of experience, education, or training and a high school diploma that provides the required level of knowledge, skill, and ability.
•Knowledge of mental health systems and supports.
•Knowledgeable of privacy of information regulations and guidelines pertaining to their access, use, and disclosure requirements.
•Good communication skills, both oral and written.
•Valid driver's license with an acceptable driving record required.
Scope:
• Frequent talking and listening.
• Manual dexterity.
• Flexibility in scheduling and availability to do 24-hour on-call coverage.
• Must be able to push, pull, move, lift, carry, fold, kneel, reach, stack, stoop, and bend which may include direct intervention with participants.
• Local travel required, including transporting program participants.
• May be required to report to work during emergencies, including inclement weather.
• Must be able to assist in the evacuation of participants during emergency situations.
Horizon House offers competitive compensation and a comprehensive benefits package including medical and dental, (9) nine paid holidays and generous paid time off, a retirement savings plan, tax-sheltered annuity, tuition reimbursement, and opportunities for advancement.
To be considered an applicant for this position, please complete the pre-employment application by going to **********************
Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.
$15k-22k yearly est. 25d ago
Crisis Worker
Horizon House Inc. 4.0
Allentown, PA jobs
Job Description
Horizon House, Inc. is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. Horizon House is Pennsylvania's oldest psychiatric rehabilitation agency. Since 1952, we have been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities, and homelessness to stabilize their lives and to help them live as independently as possible in the community. With over 100 locations throughout South and North Eastern Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strength and choice.
Currently, we are seeking qualified candidates for the Crisis Worker position. To provide support in a residential setting to individuals experiencing mental health crisis who do not pose an immediate risk to their own or the safety of others, assist individuals with learning to live and function as independently as possible in the community, facilitate participation in the development and implementation of individual program plans and
coordination and arrangement of the provision of specialized services.
Qualifications:
• High school diploma or equivalency and 3 years of mental health direct care experience or any
combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. Other experience or education may be required by the credentialing body where appropriate.
• Knowledge of mental health systems and supports
• Knowledgeable of privacy of information regulations and guidelines pertaining to their access, use,
and disclosure requirements.
• Good communication skills, both oral and written.
• Must have a valid driver's license and acceptable driving record.
Scope:
• Frequent talking and listening.
• Manual dexterity.
• Flexibility in scheduling and availability to do 24-hour on-call coverage.
• Must be able to push, pull, move, lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct
intervention with participants.
• Local travel required, including transporting program participants.
• May be required to report to work during emergencies, including inclement weather.
• Must be able to assist in the evacuation of participants during emergency situations.
Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental, (9) nine paid holidays and generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement.
To be considered an applicant for this position, please complete the pre-employment application by going to **********************
Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity.
$15k-22k yearly est. 10d ago
Crisis Worker
Horizon House Inc. 4.0
Allentown, PA jobs
Job Description
We are seeking qualified candidates for the position of Crisis Worker. The position has responsibility for providing support in a residential setting to individuals experiencing a mental health crisis who do not pose an immediate risk to their own or the safety of others. Assists individuals with learning to live and function as independently as possible in the community. The Crisis Worker facilitates the coordination and arrangement of specialized services.
Other responsibilities include the following:
• Accept assigned participant(s) at time of admission, complete documentation, and orient participant to facility routines
• Become familiar with relevant personal, familial, social, vocational, and cultural data and observe and respond to significant changes in participant mental and physical health.
• Monitor and support participants, focusing on each person's personal and treatment goals. Counsel participants to help them effectively deal with problems, values, responsibilities, and relationships, and assist with personal futures planning.
• Assist with accurately accounting for house petty cash expenditures.
• Communicate as needed with other members of the rehabilitation and treatment team, including program staff, case managers, consultants, medical professionals, and family members, to provide continuous support; participate in planning and linking conferences as necessary.
• Report needed repairs and follow up on safety concerns with supervisor, and participate in the routine facility cleaning and maintenance as assigned.
• Assist participants with ADL Skills, chores, personal finances, cooking, etc.
Qualifications:
• High school diploma or equivalency and 3 years of mental health direct care experience or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required. Other experience or education may be required by the credentialing body where appropriate.
• Knowledge of mental health systems and supports
• Knowledgeable of privacy of information regulations and guidelines pertaining to their access, use, and disclosure requirements.
• Good communication skills, both oral and written.
• Must have a valid driver's license and acceptable driving record.
SCOPE:
• Frequent talking and listening.
• Manual dexterity.
• Flexibility in scheduling and available to do 24-hour on-call coverage.
• Must be able to push, pull, move, lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with participants.
• Local travel required, including transporting program participants.
• May be required to report to work during emergencies, including inclement weather.
• Must be able to assist in the evacuation of participants during emergencies.
Horizon House offers competitive compensation and a comprehensive benefits package, including medical and dental coverage, nine paid holidays, generous paid time off, a retirement savings plan, a tax-sheltered annuity, tuition reimbursement, and opportunities for advancement. To be considered an applicant for this position, please complete the pre-employment application by going to **********************
Horizon House is an Equal Opportunity Employer
$15k-22k yearly est. 27d ago
Family Engagement Specialist - ELRC 18
Public Health Management Corporation 4.3
Philadelphia, PA jobs
PHMC is proud to be a leader in public health. The Family Engagement Specialist is essential to the Early Learning Resource Center (ELRC) Family Services team in delivering effective family outreach and engagement activities SERVICE AREA: Child Development & Family Services
PROGRAM: Early Learning Resource Center (ELRC) 18
JOB OVERVIEW:
The Family Engagement Specialist is essential to the Early Learning Resource Center (ELRC) Family Services team in delivering effective family outreach and engagement activities. This position supports families in identifying ELRC early learning service preferences based on articulated needs, promoting quality ECE, facilitating family supports coordination, and child transitions. The Family Engagement Specialist is responsible for culturally competent outreach to clients and case management centering family choice, establishing direct connections for families to additional regional services and working with ELRC eligibility staff to seamlessly access selected ELRC services. This position reports to the Family Engagement Coordinator and primarily operates out of the Early Learning Resource Center office.
RESPONSIBILITIES:
Increase community engagement with ELRC avenues of communication (website, newsletter, etc.).
Regularly bring family feedback to the Family Services team to inform communication design and enhancements.
Responsible for maintaining accurate and complete documentation on families assigned to caseload through ELRC engagement activities.
Promote early learning and family resources at community events and in direct family meetings, with a clear understanding of available regional resources.
Offer information to families on the full spectrum of supports, including but not limited to Child Care Works (CCW), Head Start and Early Head Start, Pre-K Counts, PHLpreK, WIC, CHIP, Home Visiting, Early Intervention, Community Action Programs, Mental Health Services, and evidence-based parenting programs.
Provide information to families on the Early Income Tax Credit and voter registration.
Attend periodic training to remain current on ELRC services, regional stakeholder services and resources, and organization/agency processes.
Promote Early Intervention Technical Assistance (EITA) resources in community settings and in direct work with families in caseload.
Connect families to Resource and Referral Specialists and/or Intake and Eligibility Specialists based on expressed needs.
Develop relationships within the ELRC team and providers in the community to foster selection of high-quality early learning programs.
Promote Keystone STARS directly with families and assist in the use of COMPASS to identify and select preferred care and build awareness of standards of quality.
Complete all requirements of assigned Family Services activities, responding timely to any/all inquiries, referrals, and assistance to ensure an efficient, effective,tomeprogram r-focused operation.
Accurately conducts all program processes promptly, maintaining stated, timelines, updating all status elements, ensuring full compliance with all regulations, performance standards and best practipromptlying required and growth professional development to remain current on ELRC policies and procedures, to understand the scope of resources available to regional families, and to develop internal and external collaboration to promote access to the full scope of resources.
Develop reports as necessary.
SKILLS:
* Ability to help clients, community members, and colleagues problem-solve and achieve goals in a consistently friendly, informed manner.
* Ability to use required databases, software, and other technology, including tracking and reporting systems relevant to the job.
* Strong oral and written communication skills.
* Bilingual (Spanish) preferred
EXPERIENCE:
Experience with community and engagement specifi families in Philadelphia.
Experience with early learning programs and/or needs-based services required.
EDUCATION:
Associate degree preferred in Social Work, Human Services, Administration, or related field
PAY GRADE: 16
PHMC is an Equal Opportunity and E-Verify Employer.
$31k-38k yearly est. 9d ago
CRISIS WORKER
Resources for Human Development 3.9
Job counselor job at Resources for Human Development
Job Description
Job title
Crisis Worker- Residential
Job Type
Full-time
Program Director
Under the authority of Management, the Mental Health Crisis Worker provides immediate, compassionate, and professional support to individuals experiencing mental health or behavioral health crises. This position delivers services across multiple crisis response settings, including crisis residential units, crisis hotline/telephone support, and mobile crisis outreach. The Crisis Worker is responsible for de-escalation, assessment, safety planning, and connection to ongoing care to ensure stabilization and continuity of support for clients in distress.
*Position is: Residential
Shift: Tuesday to Saturday 4:30pm - 12:30am
Salary: 21.12 per hour
Major Responsibilities Crisis Residential Services
Provide direct client care and support within a short-term crisis stabilization or residential setting.
Conduct intake assessments, safety evaluations, and individualized crisis stabilization plans.
Monitor clients' emotional and physical well-being, ensuring a safe and therapeutic environment.
Facilitate groups, skills coaching, and supportive interventions as part of treatment programming.
Collaborate with clinical staff, case managers, and medical providers to coordinate care and discharge planning.
Essential Duties and Functions include the following:
Crisis Telephone Services
Answer crisis hotline calls and provide immediate emotional support, risk assessment, and crisis intervention.
Utilize active listening and trauma-informed communication to engage callers in distress.
Conduct suicide risk and danger assessments following agency protocols.
Develop collaborative safety plans and provide referrals to mental health, medical, or community resources.
Maintain accurate, timely, and confidential documentation of all calls. Mobile Crisis Services
Respond in person to individuals experiencing mental health crises in the community, home, or other settings
Work collaboratively with law enforcement, EMS, hospitals, and social service agencies.
Provide on-site crisis de-escalation, mental status assessment, and stabilization interventions.
Determine the least restrictive and most supportive options for care (e.g., voluntary treatment, crisis residential, hospitalization).
Ensure follow-up and linkage to appropriate aftercare services.
Administrative
Complete all documentation as required by RHD, Funder, licensing/accreditation entities.
Community Interaction
Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.
Other duties as assigned
Qualifications
Bachelor's degree preferred with major course work in sociology, social work, psychology, gerontology, nursing, counseling, or related field.
Bachelor's degree with major course work in anthropology, political science, history, criminal justice, theology, education, or related field, and 2 years of behavioral health direct care experience.
High school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and 2 years of experience in public or private human services, with one year behavioral health direct care experience.
Valid Driver's License and personal vehicle.
Job Competencies
Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.
Well-organized and detail orientated
Excellent Customer service skills (both internal and external)
Strong interpersonal and communication skills
Leadership and management skills
Resident relations and retention
Knowledge and understanding of state and federal regulations regarding group home/ residential care
Behavioral issue management and crisis intervention skills
Compliance with regulatory standards
Proficiency in direct supervision, developmental disabilities care and medication administration
Life saving measures (CPR) and first aid certifications
Budget management
Previous supervisor/management experience in group home/residential setting
Medical terminology knowledge
Working conditions
This position is set in a residential or community environment. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position.
Hazard and Atmospheric Conditions
Exposure to Fumes o Exposure to Dust
Exposure to Extreme Heat o Exposure to Extreme Cold
Wet and/or Humid o Exposure to Loud Noise
Exposure to Confined Places o Mists or Gases
Exposure to Mechanical Hazards o Exposure to Chemical Hazards
Exposure to Electrical Hazards o Exposure to Burn Hazard
Requirements
Physical requirements
Valid Drivers License
Lifting Requirements
Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
Physical Requirements
Stand or Sit (stationary position)
Walk
Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
Climb (stairs/ladders)
Talk/Hear (communicate, converse, convey, express/exchange information)
See (detect, identify, recognize, inspect, assess)
Pushing or Pulling
Repetitive Motion
Reaching (high or low)
Kneel, Stoop, Crouch or Crawl (position self, move)
Additional Requirements:
Mobile units are required to drive within the service area of the program. Visit home of consumer and provide support in community
Reporting Relationships
Direct Supervisor: Assistant Unit Director
Directly Supervises: None
Ancillary Support to: Program Specialist, Mental Health Professional
About Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
$14k-23k yearly est. 23d ago
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