Responsive Media Tech Services jobs

What You'll Do Build a world-class customer experience: Champion a customer-obsessed culture, by setting a clear vision for the team, owning key prioritization decisions, skillfully weighing tradeoffs to design experiences that delight across every interaction and channel. Operational Excellence: Lead a global CX organization of 100+ employees, solving over 30,000 tickets per month across four support channels. Use best-in-class tooling (Zendesk, Assembled, and more) to deliver seamless experiences and drive efficiency across complex product lines. Strategy & Data: Position CX as a strategic pillar by building a metrics-driven foundation that informs decisions, measures impact, and enables compelling storytelling through data. Dig into the details while keeping a big-picture vision. Talent & People Development: Lead and inspire an experienced leadership team while scaling a global organization to support growth from hundreds of thousands of customers today to millions in the future. Foster engagement and productivity across the team by building a high-performing culture that develops and retains talent, strengthens management capability, and delivers exceptional customer care at scale. Broad CX Leadership: Lead and support all areas of Customer Support, from frontline teams to specialized functions like training, QA, workforce management, and more to ensure every part of the organization is aligned to deliver exceptional customer experiences at scale. AI & Automation Vision: Build upon the automation roadmap (self-serve, deflection, agent assist) with new and innovative ways to leverage AI to provide amazing experiences with efficiency at scale. Stand up governance for model quality, safety, and privacy alongside frameworks and guardrails to protect the customer experience. Org Scaling & Structure: Design and execute a global scaling strategy that leverages a mix of full-time employees, BPO partners, and AI tools to deliver high-quality, 24/7 customer support. Lead vendor and BPO management by driving SLAs and KPIs, running QBRs, and designing site mix, surge plans, and exit strategies, while ensuring consistent QA and a unified brand voice across all partners. Voice of the Customer: Bring deep customer insights to the company, using data and compelling narratives to influence strategy and product direction. Collaborate closely with Product to embed customer thinking into design and development, ensuring user experience is at the core of product strategy. Cross-Functional Alignment: Drive programs in alignment with Product, Engineering, Risk/Compliance, Legal, Marketing, and Revenue, that increase activation, adoption, and retention while protecting customers and the business with the goal of delivering a seamless customer experience across the customer lifecycle. Business & Financial Leadership: Operate CX as a business within the business, managing the budget and delivering cost-effective, high-quality service that optimizes for customer value. In partnership with Finance, model scenarios for scaling the team, and build upon targets like Cost/Contact, Deflection %, backlog health, and productivity. You Should Have extensive experience leading and scaling large CX organizations in fast-growing, operationally complex environments (for example: banking, fintech, loans, or financial software). Bring a track record of building CX organizations efficiently and effectively at scale, including 24/7 coverage, full-time teams, BPOs, and automation. (banking or fintech experience preferred) Demonstrated success deploying AI and automation to enhance support operations, increase agent enablement, and improve efficiency without sacrificing quality. Have strong financial and operational acumen, with the ability to put together scaling models in partnership with Finance, articulate tradeoffs, and execute strategies that deliver top-tier customer support at scale. Be experienced in leading a function that spans multiple product lines and customer types, ideally with some exposure to broader CX domains such as Risk, Sales, or Operations. Be a strong people leader, passionate about leading an experienced leadership team and growing managers, while building sustainable careers at scale. Be passionate about rallying and leading teams through periods of change with clarity, transparency, and empathy, ensuring alignment, stability, and motivation even in fast-scaling or evolving environments. Excel at proactively influencing up and across the organization, building alignment and driving shared goals with product, revenue, risk, marketing, and executive teams using data to shape the vision Be confident building and executing against a data-driven foundation for CX, with proven ability to tell compelling stories through both numbers and narrative. Bring excellent communication and cultural leadership skills, and ideally, a good sense of humor. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in the New York City or San Francisco Bay Area: $236,200 - $295,300USD US employees outside of the New York City or San Francisco Bay Area: $212,600- $265,800 USD Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-RF1

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Lead AI Agentic Engineer on the End User Engineering team, you will define and drive the technical vision for the next generation of autonomous IT operations. You will architect, scale, and operationalize agentic AI solutions that proactively resolve issues, eliminate operational burden, and strengthen enterprise security. In this role, you will own the technical roadmap, act as the primary technical SME, and collaborate across IT, security, and business teams to deliver secure, compliant, and scalable AI-driven workflows and agents that transform the employee experience and safeguard our IT environment. This position is an indivdual contributor role reporting to the Sr. Director, End User Engineering. Responsibility * Architect, design, and lead the development of a scalable agentic AI platform using frameworks like Crew AI or Vertex AI to autonomously and proactively remediate end user issues * Define the architectural patterns and best practices for integrating AI agents with SaaS and IT platforms, establishing a robust foundation for self-healing and auto-remediation * Champion and enforce security-first principles by designing and mandating security standards for all agentic workflows to protect corporate assets * Establish the metrics, KPIs, and observability framework to measure agent performance and business impact, driving the strategic expansion of automation * Serve as the primary technical liaison with EUS Ops, Security, and IT platform owners to define the technical roadmap and identify high-impact automation opportunities * Mentor and guide senior and junior engineers, elevating the team's technical capabilities and fostering a culture of innovation and excellence * Own the agentic AI platform strategy, ensuring its scalability, reliability, and secure integration as a core component of the IT ecosystem * Implement and support the cloud infrastructure required for our agentic AI systems, utilizing services on AWS, GCP etc * Evangelize and educate stakeholders on the capabilities and value of agentic AI, driving adoption and influencing cross-functional roadmaps Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * Minimum of 12 years of related experience with a Bachelor's degree; or 8 years of related experience with a Master's degree; or a PhD with 5 years experience; or equivalent experience in AI/ML engineering, IT automation, or agent development * Experience as a Technical Lead managing large projects involving other AI Engineers and cross-functional partners * Proven expertise in agentic AI frameworks, workflow automation, and intelligent IT service management * Hands-on experience with LLMs, RAG pipelines, and enterprise AI integration * Experience in one or more scripting/programming languages (e.g., Python, Java) and building production-ready AI solutions * Eperience embedding security and compliance controls into AI/automation workflows * Experience with IT operations, incident management, and ticketing systems * Experience with Agile, DevOps, CI/CD, containerization, and orchestration technologies (e.g., Docker, Kubernetes) Preferred * Experience with multi-agent orchestration and AI/ML frameworks at scale * Track record of reducing operational burden through AI or automation in complex enterprise environments * Experience designing end-user AI interfaces (chatbots, copilots, self-service portals) and building rapid proof-of-concepts * Familiarity with zero-trust, security monitoring, and cloud-native architectures * Demonstrated prompt engineering expertise and LLM strategy development * Hands-on experience with cloud providers (AWS, Azure, GCP) and SaaS integration patterns * Strong leadership, collaboration, and influence skills, capable of guiding cross-functional teams and driving enterprise-wide AI adoption * Certifications in AI, cloud computing, or ITSM platforms Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $157,500.00 - $254,350.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. * Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

About the role: We are seeking a Chief Merchant to serve as our ultimate customer champion and the authentic voice of the merchant within Forter and across the market. This is a unique and career-evolving opportunity for a seasoned retail leader to bring their deep merchant expertise into the heart of a high-growth technology company. This is not a traditional SaaS role; in fact, no SaaS experience is required. We are looking for a leader who has built their career leading digital, e-commerce, or product functions at a top-tier apparel, accessories, beauty, or retail organization. You will leverage your experience-and your extensive network-to build an unparalleled customer advocacy and community engagement engine at Forter. As the Chief Merchant, you will report to the Chief Marketing Officer and be a key member of the marketing leadership team and a critical partner to our entire go-to-market organization. Your primary mission is to embed the customer perspective into everything we do and to build a thriving community that drives growth through advocacy, referrals, and deep strategic relationships. Your success will be primarily measured by the growth of referral-based pipeline that drives new business and customer expansion. What you'll be doing: Be the Authentic Voice of the Merchant: Serve as Forter's chief ambassador and thought leader in the commerce community. Participate in market events, including conferences, trade shows, and regional activations, as a credible, respected peer to our customers and prospects. Influence and Educate the Market: Play a critical role in delivering thought leadership and education to target audiences and the market at large in partnership with the VP of Growth and VP of Market Strategy. Cultivate C-Suite Relationships: Leverage your network and expertise to open doors and build trusted relationships with C-suite executives and senior leaders within our customer and prospect organizations. Build a Thriving Customer Community: Architect and lead our market community development strategy, creating forums and programs that foster engagement, knowledge-sharing, and loyalty among our customer base. Drive Our Referral and Reference Engine: Partner with your team to identify and nurture reference-ready customers, and build a scalable program that generates a significant volume of high-quality, referral-based pipeline. Lead the Customer Advocacy & Engagement Team: Manage and mentor the Senior Director of Customer Advocacy and Engagement, guiding the team's execution of world-class Voice of the Customer (VoC) and advocacy programs. Partner to Accelerate Growth: Collaborate with the VP of Growth to strategically infuse the customer voice into demand generation, growth, and partner marketing activations. Work alongside the VP of Market Strategy to bring powerful customer stories and proof points into our product marketing, PR initiatives, and brand campaigns. Serve as an essential partner to the Sales organization, helping to integrate customers and the merchant perspective directly into our sales motion to build credibility and accelerate deals. Champion the Merchant Perspective Internally: Partner with the VP of Market Strategy to bring critical "outside-in" thinking to our Product and Engineering teams, ensuring they understand the buyer perspective and are building solutions that create unique value for merchants. What you'll need: 15+ years of senior leadership experience working directly for an enterprise apparel, accessories, beauty, or retail organization in a digital, e-commerce, or product leadership role. No prior SaaS or enterprise software experience is required Active engagement in commerce and retail industry communities and networks A natural connector and storyteller with executive presence and public speaking skills. A commercially-minded leader who understands how to translate customer relationships and community engagement into measurable business outcomes, specifically pipeline and revenue. Proven ability to operate strategically and cross-functionally in a fast-paced environment. A passion for mentoring and leading teams, fostering a culture of excellence and customer-centricity. About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fortune's Best Workplaces in NYC (2022, 2023 and 2024) Forbes Cloud 100 (2021, 2022, 2023 and 2024) #3 on Fast Company's list of “Most Innovative Finance Companies” (2022) Anti-Fraud Solution of the Year at the Payments Awards (2024) SAP Pinnacle Awards “New Partner Application Award” (2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits: Competitive salary Restricted Stock Units (RSUs) Matching 401K Plan Comprehensive and generous health insurance, including vision and dental coverage Home office allowance Generous PTO policy Half day Fridays Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. *Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. Salary Range: $238,000 - $322,000 annually + bonus + equity + benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. Forter's Applicant Privacy Policy

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste-the biggest growth killer of all-and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We'd love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. As the Senior Director, Commerce Operations, Innovation & Growth you will be responsible for the following: Strategic Growth & Business Development Collaborate with Sales, Marketing, and Partnerships teams to develop strategic positioning and content that accelerates service adoption, including, but not limited to, industry opinions, topical one-sheeters, partner and vendor overviews, developing unique selling propositions of Tinuiti Commerce Operations, and external thought leadership multimedia content for our newsletter, webinars, blog et al. Represent Commerce Operations in high value new business pitches and audits, providing expert-level solution support to drive client acquisition and expansion. Support internal audit program with support of platform SME's and Delivery Leaders, to ensure that current clients are always on the cutting edge with fresh strategy perspective. Platform + Service Growth Partner with vertical leads (Softlines, Hardlines, CPG, Beauty) to deliver tailored operational strategies that reflect the nuances of each product category. Guide client teams through complex issues such as item suppression, vendor negotiations, new product launches, and catalog troubleshooting with empathy and precision. Build a high-touch service culture through close collaboration with media, creative, and strategy teams to align efforts across the full commerce journey. Manage and strengthen retailer platform relationships-especially Amazon-through strategic participation in Alphas/Betas, proactive promotion planning, and vendor collaboration. Act as the escalation point and solution architect for operational issues across Vendor Central and Seller Central. Stay informed of retail platform policy changes, ensuring compliance and driving knowledge dissemination across teams and clients. Lead initiatives to optimize client storefronts, PDPs, and merchandising strategies, incorporating SEO, A+ content, Brand Store optimization, and back-end catalog integrity, evaluating and selecting vendor partnerships to provide best in class support. Work closely with commerce media teams to align operational readiness guidelines with advertising and promotional planning. Spearhead Walmart and TikTok Shop expansion in collaboration with the Media and Social Innovation & Growth Lead, Commerce, Shared Services, and platform SMEs Operational Efficiency & Process Optimization Oversee the end-to-end retail workflow structure from catalog setup to fulfillment optimization ensuring efficient, cost-effective delivery and strong compliance with platform requirements. Architect and collaborate on operational strategies for inventory planning, order management, and profitability analysis to proactively solve challenges in retail execution, transitioning historical ways of working to re-imagined processes using 3rd party vendors and AI tools. Standardize and implement operating procedures, leveraging automation and tech enablement to drive efficiencies and performance at scale, utilizing existing resources in the DOC and making recommendations for new partnerships and vendors. Thought Leadership & Knowledge Sharing Represent the company at industry events, conferences, and thought leadership panels to reinforce brand positioning. Work cross-functionally with Solution Champions and Client Operations teams to refine processes and drive operational efficiency. Lead and mentor teams in adopting and implementing strategies tailored to client needs. Develop frameworks for innovation measurement, tracking adoption, impact, and effectiveness of new solutions. Define and lead the long-term operational vision in alignment with Tinuiti's broader Connected Commerce strategy. Serve as a strategic thought partner to executive leadership and client stakeholders, advising on business models (1P vs. 3P), profitability levers, and Amazon retail dynamics. Support net-new brands and established sellers by crafting go-to-market operations strategies that are data-driven and scalable across verticals. KPIs: Achievement towards Commerce Operations revenue and active relationship volume goals Opportunity win rate percentage for relevant service lines Solution adoption rates and internal enablement effectiveness Client success and performance improvements resulting from innovation strategies Professional Qualifications: 8+ years of experience in ecommerce or retail operations, including 3+ years in a senior leadership role. Strong expertise in Amazon Retail (Vendor Central and Seller Central), marketplace strategy, and digital commerce operations. Experience in working with cross-functional teams and client-facing programs. Demonstrated ability to design and scale systems, processes, and workflows across a large portfolio of clients. Data literacy and familiarity with retail analytics platforms, content tools, revenue recovery, PIM and order management systems like Pacvue, Skai, CommerceIQ, Merchant Spring, Carbon6, Dimetyd, Helium10, Keepa, Analytic Index, Stackline, Profitero (or internal proprietary tools of similar functionality) Track record of serving as a SME with strong knowledge of best practices and industry developments Proven ability to lead teams, influence stakeholders, and drive adoption of cutting-edge strategies. Excellent communication skills and the ability to present complex ideas clearly and persuasively. Competencies: Inclusive collaborator: you are an active listener, advocate, influential communicator, and partner. You understand others' goals, objectives and challenges and work to successfully navigate them. Strategic innovator: you counteract groupthink yet are skilled at gaining executive buy-in on strategic decisions. You analyze the effectiveness of the status quo and actively collaborate to improve it. Inspiring leader: you drive the vision and strategy for your team and cross-functionally, break down barriers, and leverage deep domain expertise to coach your team in the right direction RevShare Based: The hiring salary range for this role is ($150,000 - $170,000). We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% with immediate vesting Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. We are looking for native English speakers to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Commitment to accuracy and ability to assess technical aspects of model outputs. Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. #LI-Remote How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.

Who we are: Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it. We support 100% remote work for this role! We'd love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. As the Senior Manager, Paid Search & Paid Social you will: Client Management & Leadership: Oversee the complete lifecycle of paid search campaigns, including strategic planning, launch, and operational management. Partner with day to day clients/client side subject matter experts to strategize & present new optimization or testing opportunities. Client Onboarding & Transitions: Interact and communicate with clients via email or phone, fostering strong relationships and ensuring client satisfaction. Team Leadership and Development: Lead a team of paid search and paid social marketers, providing guidance, setting objectives, and fostering their professional development. Responsible for providing timely feedback, coaching, and evaluation of team members' goals and tasks, conducting weekly 1:1 meetings to offer ongoing support, ensuring adherence to scorecard tasks, effectively managing client relationships, delivering best-in-class products, fostering team building, and facilitating career growth through clear goal-setting, feedback loops, and educational development, while maintaining certifications and staying updated on industry trends and best practices through continuous learning initiatives Business Acumen and Financial KPIs: Effectively manage daily budget tracking and implement bid rule strategies for campaigns, ad groups, and keywords, optimizing bids regularly. Innovation and Thought Leadership: Actively engage in testing keywords, ad copies, landing pages, and third-party tools to enhance campaign performance. Client Education: Provide complete support for paid search and paid social campaigns, encompassing account setup, strategy development, organization, and tactical execution. Industry Expertise: Utilize reporting, analytics, and trend tools on a daily basis to track campaign results, conduct data analysis, and present findings in weekly client calls. Cross Channel Collaboration: Ensure frequent internal communication and integration with other channel leaders working on the same client; enabling each team member to identify how other channel activity is impacting theirs, and partnering to determine the appropriate next steps to maximize the broader picture. Professional Qualifications: 7-10 years of experience in Paid Search and Paid Social roles, with a proven track record of executing successful campaigns with budgets of $1 million or more. 2-3 years of team management experience preferred. Possession of Google Ads Search Certification, showcasing proficiency and commitment to industry-standard practices. Additional relevant certifications are considered advantageous (namely Google Display, Video, App, and/or Shopping). Experience managing and overseeing campaign types beyond Paid Search, including PMAX (additional advantage if experienced with Display, Video, App, Shopping, Demand Gen, etc.) Demonstrated success analyzing data and using analytics tools to drive marketing decisions Advanced computer skills including Google Suite, Microsoft Excel & PowerPoint Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives. Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams. The hiring salary range for this role is $100,000 - $125,000 . We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% with immediate vesting Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Lead AI Agentic Engineer on the End User Engineering team, you will define and drive the technical vision for the next generation of autonomous IT operations. You will architect, scale, and operationalize agentic AI solutions that proactively resolve issues, eliminate operational burden, and strengthen enterprise security. In this role, you will own the technical roadmap, act as the primary technical SME, and collaborate across IT, security, and business teams to deliver secure, compliant, and scalable AI-driven workflows and agents that transform the employee experience and safeguard our IT environment. This position is an indivdual contributor role reporting to the Sr. Director, End User Engineering. Responsibility * Architect, design, and lead the development of a scalable agentic AI platform using frameworks like Crew AI or Vertex AI to autonomously and proactively remediate end user issues * Define the architectural patterns and best practices for integrating AI agents with SaaS and IT platforms, establishing a robust foundation for self-healing and auto-remediation * Champion and enforce security-first principles by designing and mandating security standards for all agentic workflows to protect corporate assets * Establish the metrics, KPIs, and observability framework to measure agent performance and business impact, driving the strategic expansion of automation * Serve as the primary technical liaison with EUS Ops, Security, and IT platform owners to define the technical roadmap and identify high-impact automation opportunities * Mentor and guide senior and junior engineers, elevating the team's technical capabilities and fostering a culture of innovation and excellence * Own the agentic AI platform strategy, ensuring its scalability, reliability, and secure integration as a core component of the IT ecosystem * Implement and support the cloud infrastructure required for our agentic AI systems, utilizing services on AWS, GCP etc * Evangelize and educate stakeholders on the capabilities and value of agentic AI, driving adoption and influencing cross-functional roadmaps Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * Minimum of 12 years of related experience with a Bachelor's degree; or 8 years of related experience with a Master's degree; or a PhD with 5 years experience; or equivalent experience in AI/ML engineering, IT automation, or agent development * Experience as a Technical Lead managing large projects involving other AI Engineers and cross-functional partners * Proven expertise in agentic AI frameworks, workflow automation, and intelligent IT service management * Hands-on experience with LLMs, RAG pipelines, and enterprise AI integration * Experience in one or more scripting/programming languages (e.g., Python, Java) and building production-ready AI solutions * Eperience embedding security and compliance controls into AI/automation workflows * Experience with IT operations, incident management, and ticketing systems * Experience with Agile, DevOps, CI/CD, containerization, and orchestration technologies (e.g., Docker, Kubernetes) Preferred * Experience with multi-agent orchestration and AI/ML frameworks at scale * Track record of reducing operational burden through AI or automation in complex enterprise environments * Experience designing end-user AI interfaces (chatbots, copilots, self-service portals) and building rapid proof-of-concepts * Familiarity with zero-trust, security monitoring, and cloud-native architectures * Demonstrated prompt engineering expertise and LLM strategy development * Hands-on experience with cloud providers (AWS, Azure, GCP) and SaaS integration patterns * Strong leadership, collaboration, and influence skills, capable of guiding cross-functional teams and driving enterprise-wide AI adoption * Certifications in AI, cloud computing, or ITSM platforms Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $157,500.00 - $254,350.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. * Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Why join us Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises - including DoorDash, Flexport, and Compass - use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team. What you'll do Brex is looking for an individual to join the Revenue Operations Team, which is responsible for driving revenue growth in close partnership with Post Sales revenue leaders. We help revenue teams drive consistent growth through regular reporting, analytical insights, process improvements, systems updates, strategic initiatives, cross-functional alignment, incentive design, and coverage model design. You should have an analytical mindset with a curiosity to get to the right solution to every problem. The ability to translate data into insights is critical as you will work closely with the your Revenue Operations peers, enablement, finance, systems, data, and revenue teams. You are also skilled at up-leveling complex data and insights to clearly communicate with business partners and GTM managers to improve performance and operational efficiency. Where you'll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Be a trusted business partner with Post Sales GTM Leaders in improving the strategy, coverage model, operating rhythm, and incentive compensation structure to drive revenue growth Collaborate with enablement, data, finance, systems, marketing, operations, and other revenue operations team members to support your business and implement improvements Own reporting and analyzing the forecast, pipeline, sales capacity, rep productivity, territory carving, incentive design, variable compensation of your GTM team Identify, analyze, scope, and run operational projects that drive revenue growth or improve efficiency of GTM teams Report on projects or team performance to senior leadership, showing a clear narrative and understanding of business dynamics Drive the annual planning process for the GTM team you support, working closely with business partners, finance, and other teams to balance various goals and requirements Monitor ROE escalations and improve on ROE to drive increased clarity and operational efficiency Requirements 3-5+ years of experience in customer success operations, revenue operations, sales operations, sales strategy, business operations, sales finance, or similar; preferably at a Fintech or SaaS company Comprehensive understanding of sales processes and methodologies in a scaled revenue organization Demonstrated success operating in a cross functional environment and delivering outcomes Strong problem solving skills and collaborative approach to solutioning Ability to influence without authority and strong stakeholder management and communication skills Extensive experience with Salesforce and other GTM systems, including workflows between GTM teams Analytical mindset with the ability to quickly interpret data and do deeper analyses Strong attention to detail including in documentation and communication Compensation The expected salary range for this role is $154,584 to $193,230. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. For All US Based Full-Time Positions: The base salary for this position ranges between $45,000.00 to $70,000.00. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits. How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Who we are: Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste-the biggest growth killer of all-and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We'd love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. As the Senior Manager, TV, Video, Audio, & Display you will: Client Management & Leadership: Serve as the strategic lead for key accounts, guiding the development and execution of comprehensive advertising strategies. Build and maintain strong, trust-based relationships with senior client stakeholders, ensuring satisfaction and long-term growth. Client Onboarding & Transitions: Lead the onboarding process for new clients and manage smooth transitions for existing accounts. Ensure a deep understanding of client goals and provide strategic direction from the outset. Team Leadership and Development: Oversee and mentor a team of specialists and strategists, driving performance and professional development. Foster a culture of innovation, collaboration, and excellence within the team. Business Acumen and Financial KPIs: Develop and implement strategies that align with clients' business goals, focusing on maximizing ROI and achieving financial targets. Monitor and adjust campaigns based on performance data and financial KPIs. Innovation and Thought Leadership: Drive innovation by staying ahead of industry trends and introducing new strategies in TV, CTV, streaming, audio, display, and OOH advertising. Position the company as a leader in media strategy through thought leadership and industry involvement. Client Education: Educate senior client stakeholders on the latest media analytics trends and best practices. Provide strategic guidance through workshops, presentations, and direct consultation. Industry Expertise: Maintain an advanced understanding of the advertising industry, particularly in TV, CTV, streaming, audio, display, and OOH media, to anticipate and respond to market changes that may impact client strategies. Channel Expertise: Demonstrate deep expertise in optimizing the media mix across TV, CTV, streaming, audio, display, and OOH channels, ensuring the most effective use of client budgets to drive campaign success. Professional Qualifications: 7-10 years of experience in TV, Audio, and Display roles with a proven track record of executing successful campaigns Management experience preferred. Experience in finance, consulting, or like industries a plus MBA a plus SQL experience a plus Youtube experience a plus Competence with principles of marketing data analysis, including A/B testing, incrementality, statistical significance Demonstrated success analyzing data and using analytics tools to drive marketing decisions Advanced computer skills including Google Suite, Microsoft Excel & PowerPoint Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives. Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams. The hiring salary range for this role is $110,000 - $125,000 . We also offer an incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus. Hiring salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, parity with other team members, and alignment with market data. We will provide more information on our benefits, incentive pay, and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq. FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Benefits: Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That's why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% with immediate vesting Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. In the News Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team Axios: Pair Team collects $9M for Medicaid-based care About the Opportunity The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale. You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You'll Do Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops Maintain full compliance with ECM, health plan, and internal quality requirement What You'll Need 5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus Experience leading large, distributed field or clinical teams Proven success managing regional or multi-site operational and financial performance Strong understanding of Medicaid populations, plan operations, or value-based care models preferred Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making Excellent communication, problem-solving, and cross-functional collaboration skills Comfort working in a fast-paced, evolving environment with changing program requirement Because We Value You Competitive salary: $130,000 - $145,000 (depending on experience) Equity compensation package Flexible vacation policy - take the time you need to recharge Comprehensive health, vision & dental insurance $50 employer contribution to active HSA accounts 401k through Guideline Life insurance and AD&D Work entirely from the comfort of your own home Monthly $100 work from home expense stipend We provide the equipment needed for the role Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Sales at Brex The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team. What you'll do Brex is looking for an individual to join the Revenue Operations Team, which is responsible for driving revenue growth in close partnership with Post Sales revenue leaders. We help revenue teams drive consistent growth through regular reporting, analytical insights, process improvements, systems updates, strategic initiatives, cross-functional alignment, incentive design, and coverage model design. You should have an analytical mindset with a curiosity to get to the right solution to every problem. The ability to translate data into insights is critical as you will work closely with the your Revenue Operations peers, enablement, finance, systems, data, and revenue teams. You are also skilled at up-leveling complex data and insights to clearly communicate with business partners and GTM managers to improve performance and operational efficiency. Where you'll work This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Be a trusted business partner with Post Sales GTM Leaders in improving the strategy, coverage model, operating rhythm, and incentive compensation structure to drive revenue growth Collaborate with enablement, data, finance, systems, marketing, operations, and other revenue operations team members to support your business and implement improvements Own reporting and analyzing the forecast, pipeline, sales capacity, rep productivity, territory carving, incentive design, variable compensation of your GTM team Identify, analyze, scope, and run operational projects that drive revenue growth or improve efficiency of GTM teams Report on projects or team performance to senior leadership, showing a clear narrative and understanding of business dynamics Drive the annual planning process for the GTM team you support, working closely with business partners, finance, and other teams to balance various goals and requirements Monitor ROE escalations and improve on ROE to drive increased clarity and operational efficiency Requirements 3-5+ years of experience in customer success operations, revenue operations, sales operations, sales strategy, business operations, sales finance, or similar; preferably at a Fintech or SaaS company Comprehensive understanding of sales processes and methodologies in a scaled revenue organization Demonstrated success operating in a cross functional environment and delivering outcomes Strong problem solving skills and collaborative approach to solutioning Ability to influence without authority and strong stakeholder management and communication skills Extensive experience with Salesforce and other GTM systems, including workflows between GTM teams Analytical mindset with the ability to quickly interpret data and do deeper analyses Must be willing to work in office 2x per week on Wednesday and Thursday Strong attention to detail including in documentation and communication Compensation The expected salary range for this role is $154,584 to $193,230. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Earn up to $15/hour + performance bonuses. Work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate: Up to $15/hour USD, depending on experience. Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.