Restaurant AssociateSkills

• Maintained work stations, assisted with food preparation and replenished inventory.
• Helped with meal preparation, serving, and cleaned food preparation equipment, work areas, and counters and tables.
• Performed duties as assigned by management to ensure quality food preparation, service, and appearance of the restaurant.
• Prepared daily reports of profit and loss, labor costs and food preparation and usage.
• Assisted with food preparation in the kitchen while adhering to restaurant procedures and protocols.
• On-boarded and trained new employees on food preparation and staff according to set guidelines.
• Inspected and cleaned food preparation areas to ensure safe and sanitary food- handling practices.
• Executed proper sanitation of food preparation areas, dining room and dish room.
• Trained workers in food preparation, service, sanitation, and safety procedures.
• Clean the food preparation equipment following company and government health procedures and standards.
• Experience in cake decoration, food preparation, cashiering, and order-taking.
• Included food preparation, clean, service line, check temperature.
• Served drinks to customers and performed light food preparation.
• Operated the cash register and assisted with food preparation.
• Assist in different stations of the cafe such as a cashier, food preparation and maintenance on occasion.
• Cooked food also made ice cream Maintain a clean food preparation
• Line Service Food Preparation Food quality control Customer service Cashier

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• Maintained in-stock and presentable condition assigned areas Cleaned Kitchen areas and washed dishes and organized areas.
• Served Food to Residents, Cleaned up dining hall and kitchen areas before and after meals; Kitchen Duties as Required
• Clean and organize eating, service, and kitchen areas; as well as sterilizing equipment and all facilities.
• Clean, Disinfect & Neatly Organize Tables, floors, Dining & Kitchen areas.
• Cleaned and maintained dining and kitchen areas according to departmental standards and procedures.
• Worked cleaning kitchen areas, preparing food, and running cash registers.

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• Promoted the sale of new menu items based on the customer and their preferences.
• Prepare menu items, process payments, and train new staff.
• Assist head cook expediting specific menu items while ensuring quality.
• Worked on the grill and prepared menu items.
• Handled and prepared various menu items.
• Waitressed briefly, serving coffee, burgers, breakfast, and other menu items.
• Trained new employees Suggested menu items based on customers' dietary preferences
• Provided excellent customer service * Prepared menu items for customer orders * Efficiently disinfected and sterilized establishment

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• Retail experience including suggestively selling product, handling customer transactions, and providing customer service.
• Excel in ability to provide customer service and effectively handle difficult customers.
• Worked quickly while providing excellent customer service.
• Assisted customers while maintaining customer service values
• Prepared sandwiches, ran cash register, cleaned front and back of restaurant, developed great customer service knowledge and skills
• Supervised, scheduled and trained a team of 4 in a fast-paced entertainment and retail setting Resolved escalated customer service matters
• Greet each guest with friendly customer service, make sure each guest feels welcome & cater to their needs
• Trained and responsible for multiple functions including working cash register, preparing and serving food, customer service
• Provide customer service by taking meal orders, operating cash registers, and various kitchen duties.
• Cashier, food prep, customer service, greet and engage customers, make food, clean
• Provided excellent customer service and clerical duties in accordance with the company policies and procedures.
• Provided efficient customer service and assisted with training 2 employees with all procedures and rules.
• Maintained all standards set forth by McDonald's and provided excellent customer service.
• Cashed, provided quality customer service, and prep pizza dough.
• Maintain a fast - paced place while providing great customer service.
• Serve guest with quick, friendly, and efficient customer service.
• Trained new staff members on customer service including rules and regulations.
• Provided superb customer service as to insure their visit was enjoyable.
• Provide exceptional customer service in a fast paced, busy environment.
• Provide customer service while taking orders fast and accurately.

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• Take customer orders on the phone, prep pizzas, and assist any customers with any needs.
• Requested and record customer orders, and compute bills using cash registers.
• Verified customer orders were correct then delivered orders to correct table.
• Operate cash register (take customer orders).
• Cooked Food for Customer Orders.
• Process payment for customer orders.
• Requested customer orders and depressed keys of mullioning machine to simultaneously record order and compute bill.
• pack customer orders to make sure that all condiments are added.
• Prepare customer orders Keep restaurant clean and tidy, ready for business Run registers Prepare dough daily Open and close restaurant

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• Gained valuable customer service experience* Ensured proper food handling and food safety procedures* Entrusted with closing the store daily under little supervision
• Ensured compliance with safety procedures and sanitation standards and provided excellence in customer service.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Managed closing duties to follow safety procedures along with restaurant protocols.
• Maintained sanitation and safety procedures.

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• Register, Dishwasher, deli, customer service, Cleaned work area, cleaned tables, Prep
• Worked as a line cook and dishwasher and helped train new employees at these positions.
• Cashier, Cook, Food Handler, Dishwasher, Maintenance Crew Member.
• Cashier * Dishwasher * Stock foods (shelves, refrigerators, freezer) * Take orders (in store and telephone)
• board of health cleaning) Dishwasher.
• Cleaned up - washed dishes, loading and unloading dishwashers, prep area clean-up, sweeping, mopping and garbage removal.

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• Balanced cash register by reviewing cash, debit, and credit card transactions.
• Functioned a cash register for cash, check and credit card transactions.
• Greet Guests Cash Handling/Credit Card transactions Process guests food order Food/Line prep Dishwashing Sanitation- store opening/closing protocols
• Interacted with customers and provided beverages and food upon request.- Maintained a clean environment for consumers.- Handled cash/credit card transactions.
• Provided exceptional service inputting orders correctly into our computer system while handling cash or credit card transactions.
• Handled currency and credit card transactions quickly and accurately.

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• Assisted co-workers with customer complaints.
• Followed all policies and procedures for food safety Resolved customer complaints quickly and efficiently
• Resolve customer complaints .Sort, Count, and Wrap currency and coins.
• Assisted manager in daily operation dealing with customer complaints creating alternatives solutions and problem solving their needs.
• Provided quality customer service to insure return business by personally solving customer complaints and issues.
• Sharpened communication skills by resolving customer complaints and creating win-win solutions to their problems.

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• Processed orders and completed financial transactions using cash register/POS system.
• Maintained an energetic and positive attitude while dealing with co-workers.
• Keep positive attitude towards customers and co-workers.
• Learned from this position to be diligent for one's fellow employees and customers for the sake of streamlined service.
• Assisted with restaurant duties including cooking, cleaning, and taking orders to provide a positive customer experience
• Created a positive working environment which lead to a more satisfied customer service base.
• Promoted a positive attitude for the team, as well as the members.
• Worked as a Restaurant Associate and was in training for Assistant Manager position.
• Listen attentively to customers' needs to ensure a positive customer experience.
• Learned how to be productive and positive in high-pressure situations.
• Learned new positions and promptly mastered new and difficult obstacles.
• Assisted in the post shift breakdown and cleaning process.
• Served customers and encouraged positive teamwork in the restaurant.
• Provided operational support on all food and drink positions.
• Prepared daily/weekly sales reports to post to General Ledger.
• Attended customers with a positive and upbeat attitude.
• Switched between each position according to store needs.
• Worked in skill positions during peak periods.
• Performed transactions utilizing the Aloha POS system.
• Reconciled cash drawers and made bank deposits.

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• Greeted in store diners as well as responsible for phone orders and takeout.
• Answered phones, accepted incoming phone orders, and processed orders.
• Cashier Take Phone Orders Prepare Food
• Handle phone orders with professionalism and accurately collect information needed to complete order.
• Recorded phone orders accurately and quickly and processed costumer payments.
• Assist guest with ordering, help with any issues, help take phone orders and use proper procedures with cash exchanges.

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• Bring chips and help clean tables, host, job is only as needed
• Clean Tables, throw out trash bags and clean windows.
• Serve food/prepare food/clean tables/ wash dishes/take orders
• Ask if they needed anything, clean tables, put out more food if it was running out.
• Assist customers at the register, clean tables, input orders into the computer, and answer phones.
• Served food to students, cleaned ice cream machine, clean tables, and washed dishes.

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• Prepared some monthly restaurant management reports emphasizing restaurants sales, systems and inventory control.
• Assisted management with monthly inventory control and weekly stock ordering.
• Assisted management with monthly inventory control and weekly stock ordering.
• Directed retail distribution, inventory control, procurement, and warehousing.
• Reduced food and beverage costs through effective supervision and inventory control.
• Conducted inventory controls by restocking and rotated existing products.

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• Maintained products, materials, and resources in accordance with government and company standards.
• Bar Manager * Maintain and supervise bar area to meet company standards.
• Prepared and delivered food according to company standards while providing excellent customer service that ensured customer satisfaction.
• Prepared food for customer according to safety requirements and company standards.
• Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
• Prepare product, including salads, burgers, nuggets, fries, catering orders according to recipe and established company standards

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• Demonstrated exceptional customer service skills in greeting customers, presenting menus, taking food orders and expediting them through the kitchen.
• Created a positive atmosphere by greeting customers upon entering establishment and providing a pleasant and friendly experience.
• Performed cashier and customer service duties including greeting customers entering the establishment.
• Performed exceptional customer service by greeting customers, and offering prompt service which ensured high customer satisfaction.
• Generated a friendly atmosphere by greeting customers upon arrival.
• Demonstrated genuine hospitality while greeting customers.

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• Maintain quality standards for food storage.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Provide general restaurant preparation Maintain the highest quality standards of area cleanliness Provide extraordinary service and support.
• Monitor food service operations to ensure conformance to nutritional, safety, sanitation and quality standards.
• Take orders, and send out food while making sure it is up to the quality standards.
• Observe and evaluate staff and work procedures in order to ensure quality standards and service.

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• Ensured there where adequate food and beverages ready to be served in the dining and food service areas i.e.
• Ensured the dining service areas are properly set-up and maintained throughout the day.
• Prepared and served food to patrons Provided great customer service Cleaned service areas
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
• Assisted co-workers Assisted in maintaining preparation and service areas in a sanitary condition

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• Assisted in customer orders, kept dining and play areas clean and neat, organized birthday party or special events.
• Scheduled dining reservations and designed parties and special events for diners.
• Participated in special events, including catering and county fairs.
• Trained new sales associates Executed marketing promotions and special events Greeted guest upon arrival and calculated guest checks.
• Prepared & Delivered Meals Daily For In-House And Outside Residents Stocked Inventory for Community Village Store & Caf Catering for Special Events
• Promoted-Marketed-Advertised all Events for the year including Holidays and Special Events to produce successful profit margins and gain Customer Satisfaction.

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• Organized and performed cleanup to meet high standards of restaurant Responsible for restocking carts and storing them in a timely manner
• Handled currency and credit transactions quickly and accurately, Maintained high standards of customer service during high-volume, fast-paced operations.
• Maintained high standards in sanitation and safety and complied with regulatory guidelines.
• Maintained high standards in sanitation and safety and complied with regulatory guidelines.
• Maintained high standards for product freshness and sanitation
• Worked various shifts preparing food for customers * Assisted in training of new employees * Responsible for maintaining high standards of cleanliness

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• Scooped ice cream, prepared burgers and fries, operated cash register
• Provided timely service in fountain drinks and ice cream products.
• Managed the Ice Cream Bar (appx.
• Collected money from customers, assisted customers in getting their orders ready, and prepared drinks and ice cream treats for customers
• Greeted customers and took orders; fulfilled orders which included making ice cream and other desserts and grilling or frying food.
• Operated a cash register and received customers orders * Completed orders by preparing ice cream and cooking the food in the kitchen

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• Volunteer _ _ Technical Skills - Microsoft Office (Word, Excel, PowerPoint, etc.)
• Operate variety of software programs; Microsoft Word, Excel, PowerPoint, AviMark, Quickbooks.
• Organized data using Microsoft programs (Excel, PowerPoint etc.)
• Excel, powerpoint, microsoft office

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• Selected food items from serving or storage areas and place themin takeout bags.
• Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
• Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
• Assisted with inventory management and maintained food storage areas.
• Secured refrigerated/freezer and dry good storage areas.
• Restocked storage areas after food delivery.

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• Maintained guest satisfaction in Retail and Restaurant stores.
• Demonstrated effective communication with guests and coworkers to create a seamless interaction ensuring guest satisfaction and retention.
• Recognized as an exemplary employee and consistently met/exceed established goals for guest satisfaction and team performance.
• Created guest satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectations.
• Focus on overall guest satisfaction whereby providing excellent service during the dining experience.
• Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

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• Assist in serving customers in high volume periods.
• Completed a comprehensive training program and quickly established an excellent record of performance at this high volume family-oriented restaurant.
• Opened/closed high volume restaurant Provided excellent service to clients Reconciled cash intake Trained new servers
• Maintained composure during periods of high volume while delivering exceptional customer service.
• Motivated teamwork in a high volume environment.-Cash handling-Food safety-Title IV liquor laws-Menu knowledge-Teamwork
• Handled high volume efficiently while still maintaining excellent customer service.

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• Worked to ensure product quality met company standards.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

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• Greet and seat customers -Take drink orders -Deliver take-out food -Wash dishes -Bust tables
• Serve customers items requested, take customer food & drink orders, provide great customer service, cashier, and hostess.
• Open kiosk, prepare food set up, inventory, take good and drink orders, receive payment and give change.
• Greeted guests, took food and drink orders, prepare and assemble food items, maintained the cash drawer and POS system
• Conducted money transactions with customers on a cash register Maintained a balanced cash register Took food and drink orders and served customers
• Job Duties Included: Waiting six table sections, serving food and taking drink orders food customers, cleanup after shift.

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• Executed daily task that included serving customers, taking orders, and general maintenance.
• Assisted with the general maintenance and upkeep of utensils and eating area.
• Handled cash General maintenance duties Customer Service
• Restocked shelves, worked the cash register and deep-fryer, made smoothies and provided general maintenance for the restaurant.
• Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
• Cook, Busboy, Dishwasher, Salad bar restocking and general maintenance.

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• Provided excellent customer service by demonstrating energetic, and positive attitude with customer interactions.
• Maintained positive attitude and ensured to provide a team oriented environment.
• Maintained a positive attitude and provide excellent customer service.
• Provide excellent customer service and a positive attitude.
• Maintained positive attitude towards public.
• Greet guests, take orders and ensure patrons leave with a positive attitude toward the restaurant and the desire to return.

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• Clean food preparation areas, cooking surfaces, and all dishes.
• Cleaned all cooking surfaces, floors, trash and equipment.
• Cleaned foodpreparation areas, cooking surfaces, and utensils.
• Cleaned foodpreparation areas, cooking surfaces, and utensils.Verified that prepared foodmeets requirements for quality and quantity.

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• Ensured that employees understood company policies and procedures through proper handling of all transactions and corresponding documentation.
• Certified restaurant trainer and implemented training policies ensuring all employees were following correct company policies.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Followed food safety procedures according to company policies and health and sanitation regulations.

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• Promoted business by establishing courteous and efficient service.
• Provided friendly and efficient service to all residents and guest.
• Provided friendly and efficient service to all customers.
• Provided friendly and efficient service.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Developed reputation as an efficient service provider with high levels of accuracy.

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• Front counter and drive through cashier, front of house cleaning duties.
• Managed the front counter operations.
• Processed food orders and cash transactions, maintained front counter, ensured dining room remained clean according to company's standards.
• Performed duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.)
• Assisted in working the front counter when needed by working the cash register and also by being an order taker.
• Received payments by cash* Greeted customers at front counter* Took customers food orders* Cleaned and sanitized customer tables for eating

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• Generate picks on the sales floor and start stocking so that all walls are stocked to its fullest.
• Maintain clean and sanitary work environment on and off the sales floor.
• Receive, open, unpack and issue sales floor merchandise.
• Transferred merchandise from the backroom to sales floor.
• Provided customer service Acquired merchandise from the backroom to restock the sales floor.

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• Cashier cook hostess supervisor prep food ordering
• Greet guests, take orders, receive payments, prep food, dining room attendant, and clean dining room.
• Prepare sub's, maintain the register, prep food and keep the dining area and bathrooms clean for the customers
• Restock items, take and prepare orders, prep food, document the functionality of equipment and temperatures of food.
• Used cash register to conduct monetary transactions on a daily basis and helped prep food for daily operations.
• Use sanitary methods to prep food cook and serve guests, clean the kitchen and properly store food.

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• Received payment monetary transactions Greeted customers and demonstrated exemplary customer service Provide information and procedures or policies of the restaurant
• Handled monetary transactions with attention to detail and verified accuracy in change and end-of-day register calculations.
• Handled all monetary transactions via electronic or legal tender, bookkeeping and other documenting.
• Handled monetary transactions quickly and accurately * Light housekeeping to maintain store appearance
• Prepared food, managed monetary transactions, and provided quality customer service.
• Handled monetary transactions with great accuracy and efficiency in a fast-paced environment.

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• Sell WCS food items and increasing sales through up-selling and suggestive selling.

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• Handled cash Customer Service Marketing Prepared foodKmart/Little Caesar's Chicago, IL

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• Maintain the Erickson Retirement Communities philosophy and "Vision statement.

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• Operated all kitchen equipment adeptly.
• Clean, sanitized kitchen equipment and serving area on a regular basis in accordance to safety/sanitizing requirements-capable of lifting 50 lbs.
• Prepared Foods Associate: Responsible for sanitizing all commercial kitchen equipment and maintaining area in accordance with health codes.
• Cleaned the kitchen equipment and appliances and held responsibility of getting them repaired in case of any problem.
• Requisitioned food supplies, kitchen equipment, and appliances, based on estimates of future needs.
• Clean and maintain all kitchen equipment compliant with established policies and procedures.

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• Prepare daily food items and cook simple foods and beverages, such as sandwiches and salads.
• Prepared simple foods and beverages such as sandwiches, salads, and coffee, etc.
• Prepared simple foods and beverages such as sandwiches, baked goods and coffee.
• Prepare simple foods and beverages such as sandwiches, salads and cold drinks.
• Prepared simple foods and beverages such as sandwiches, salads, and coffee.
• Prepare daily food items, and cook simple foods and beverages.

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• Train new associates on how to properly uphold clean and fresh produce department.
• Trained new associates on software, policy, and procedure.
• Trained new associates in the Dining room.
• Assisted in training new associates.
• Assisted in training new associates.
• Assisted in training 3-5 new associates each semester Addressed customers' problems quickly and efficiently

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• Provided excellent customer care.SKILLS Strong communication skills.

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• Strengthen organizational skills by maintaining workstations and display cases.-Worked in a team-focused, fast-paced environment.-Strong multitasking skills.
• Maintained sanitation stocked and restocked workstation and display cases.
• Clean, stock, and restock workstations and display cases and wash, cut, and prepare foods designated for cooking.
• Cleaned and maintained a safe work place along with the beverage area, display cases, equipment and order transaction area.
• Handled the restaurants heavy demand for foods featured in its display cases plus centerpiece dishes for catered events.
• Prepared foods, dishwasher, made entrees, general clean up, general repairs, maintenance on coolers/display cases

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• Conducted and administered performance evaluations for hourly staff on regular basis.
• Assisted in the opening and closing of the store on a regular basis.
• Maintained and updated food storeroom inventory reports on a regular basis.
• Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
• Greeted and seated guests on a regular basis.

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• Manage and take down inventory in the stock room.
• organize the stock room and ensure that accurate labeling, logical placement, neat arrangement, and cleanliness are maintained.
• Organize the stock room, freezers, and cooler.
• Maintained cleanliness and presentation of stock room and production floor.

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• Prepare orders to exact standards and specifications of the customer.

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• Provide consistent quality offerings through the proper preparation and display of products

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