Restaurant general manager jobs in Buffalo, NY

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General Manager & Principal Engineer
RCM Technologies, Inc. 4.2
Restaurant general manager job in Amherst, NY
Reports to Executive Management Full-time Salaried Management Buffalo, NY RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies. RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems. Position Summary The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement. Key Responsibilities Business Transformation & Growth Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities. Identify and develop new service lines: Identify new service opportunities within existing core business and clients. Promote engineering services for local and regional industrial and chemical sectors. Operational & Financial Leadership Team Leadership & People Development Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities. Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines. Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business. Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises. Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings. Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships. Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability. Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports. Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners. Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance. Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team. Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence. Technical & Quality Oversight Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation. Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff. Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes. Required Qualifications Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred. Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility. Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation. Demonstrated success in business unit leadership, client development, and organizational transformation. Expert-level technical knowledge relevant to the firm's specific engineering services. Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project). Strong analytical skills for evaluating technical information and complex problems. Skills and Competencies Leadership: Demonstrated ability to motivate, develop, and direct technical teams. Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences. Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues. Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management. Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously. Client Development: Track record of building and expanding client relationships in industrial and chemical markets. RCM Technologies, Inc. RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions. RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers. At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution. Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs. Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects. Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments. Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations. Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience. Equal Opportunity Statement RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$106k-181k yearly est. 3d ago
General Manager, Cultivation
Connected Cannabis 4.1
Restaurant general manager job in Buffalo, NY
About the Opportunity FLUENT, in exclusive partnership with Connected New York, is excited to be hiring for positions at our new state-of-the-art cultivation facility in Buffalo, New York. These roles offer the opportunity to join FLUENT's growing team while being part of Connected's highly anticipated expansion into one of the country's most dynamic and fast-growing cannabis markets. About Connected Connected family of companies. are a leading vertically integrated cannabis company based in Sacramento, operating in California, Arizona, and Florida. With over 11 years of experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected has built a strong industry reputation and is now expanding into New York through a master services agreement with FLUENT. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting the highest standards for its products, people, and partners wherever we go. About the Job The Cultivation General Manager is responsible for the overall operational responsibility for all day- to-day cultivation and operation activities of the Buffalo cultivation facility. The General Manager will provide leadership to the cultivation crew, manage all farm operations and serve as a liaison to Senior Management and Supply Chain keeping them abreast of operational changes and challenges. The General Manager will lead with excellence the production of FLUENT with Connected's New York premium flower offering. What You Will Do Manage the cultivation team across propagation, cultivation, harvest, drying, curing and trimming to produce consistent optimized high product indoor cannabis production Maintain product quality through post-harvest SOPs, including environmental and moisture monitoring Organize workflow and manage cultivation team's daily tasks ensuring work quality Manage execution of all planting schedules, plant maintenance, fertigation and, IPM tasks etc. Manage all post harvest activities including dry, cure, bucking, hand and machine trim Maintain trim team to high productivity with sufficient and efficient staff headcount based on production throughput Objectively oversee QC inspection process to ensure all products meet brand standards Excellent communication and collaboration with cultivation leadership to ensure issues and necessary protocol shifts have proper alignment Strong management of cultivation and trim teams; provide clear direction on protocols, corrective actions and performance management Hiring to ensure a strong team dynamic and adequate staff to maintain production throughputs on all plant work, trimming etc Forecast production, transfers, compliance testing and inventory as needed with supply chain and distribution Ensure equipment is properly functioning and all equipment maintenance is up to date, facilitate repairs, upgrades and maintenance as needed Responsive to issues from environment alarms, security issues etc after normal business hours; indoor farms are 24/7, 365. Be proactive with security protocols as needed Maintain a clean, pest and disease-free environment Ensure all practices and activities are compliant for all cannabis activities Provide site leadership and team scheduling during inclement weather conditions Manage snow removal and facility access during winter Identify opportunities for improved efficiencies and cost savings Visit other cultivation sites to assess facility, plant and team opportunities in collaboration and alignment with cultivation leadership and colleagues Drive initiatives, research uptake, knowledge sharing and standardization through cross functional interactions with other cultivation teams and management. Report back to leadership on site visits, any recommendations made and continued follow up with cultivation teams Other duties as assigned. What We Are Looking For Minimum age of 21 years or older High school or equivalent, Degree in horticulture preferred 8+ years experience in cultivation or production management Expertise in indoor cultivation and with automated climate control indoor systems Strong knowledge of all internal current protocols Strong management and people skills to drive a positive productive team culture and accountability May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events Proven project management skills and experience managing complex deadlines Degree in Business Management, Horticulture Agriculture or other related field a plus Ability to operate within a tightly controlled track and trace environment Expert level knowledge of growing mediums, nutrient regimens, cultivation methodologies, environmental requirements and cultivation techniques. Proficient understanding of cannabis laws, rules and regulations set forth by the state Fundamental knowledge, as well as the ability to be taught and guided in areas related to cultivation Must understand and implement the rules, regulations, policies, and procedures of the company and the cultivation department. Adhere to the company mission statement, while maintaining high ethical standards and professionalism. Must work well with others and ability to adapt quickly to changes in policy, procedure, methods and technique. Use of independent judgment regarding product processing, keeping quality, projections and goals in mind. Help create a proactive and positive environment; a positive attitude and self-motivation to help produce high quality product, while meeting and/or exceeding personal and/or company goals. Ability to work with, help, guide, challenge and motivate other team members to create a cohesive unit. Honestly identifies quality issues and raises them proactively to provide best path forward Follow basic instructions and ability to take constructive criticism from their managers to maintain quality standards and production goals. Skill in analyzing potential problems with a plant or the product being processed. Shows self-motivation/innovation and the ability to work well with all members of their staff and the company, as well as with their direct supervisor. Ability to listen well and communicate effectively with various audiences, especially with the direct supervisors and other co-workers. Pesticide applicators license Strong working knowledge of Microsoft Office - strong Excel skills required Other duties and tasks as assigned. Compensation Description (annually): The salary range for this position in the selected city is $120,000.00 - $150,000.00 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Physical Requirements/Workplace Environment Must be able to lift up to a maximum of 50 lbs. occasionally without assistance or 100 lbs. with assistance. Regularly required to perform carrying, grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing and repetitive motions. Must be able to stand for extended periods of time while maintaining focus. Able to be in varying temperature and humidity environmental conditions Work is performed in a fast-paced cannabis grow location. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Join Us? By joining FLUENT with Connected, you'll have the opportunity to: Be part of Connected's highly anticipated entry into the New York market Work with a team that combines Connected's proven genetics and brand strength with FLUENT's local expertise and cutting-edge cultivation facility Help shape the future of premium cannabis in one of the country's most discerning markets Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent to this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. The company is an Equal Opportunity Employer, a drug free workplace, and complies with ADA regulations as applicable. #LI-LT1
$120k-150k yearly Auto-Apply 60d+ ago
Energetic Senior Restaurant Manager or General Manager at Fast Paced Favorite
Gecko Hospitality
Restaurant general manager job in Buffalo, NY
Job Description Looking for a senior RM or GM candidate for our high-volume fast fast-casual restaurant $65,000 - $75,000+ base Bonus up to $50,000 annually
$65k-75k yearly 22d ago
Assistant General Manager
1213-Dave's Hot Chicken-Tonawanda
Restaurant general manager job in Tonawanda, NY
Job Description Dave's Hot Chicken - HAMBURG, NY Assistant General Manager - Ranging from $61,000 to $100,000 annually PLUS Tips & Bonus Huge Growth Opportunity for Advancement to become a General Manager right away. Pay: $61,000 to $100,000 annually plus Tip and Bonus. (Overtime pay in excess of $30 per hour) Summary: The Assistant General Manager will support the General Manager coordinating, directing and planning everyday business operations. The Assistant General Manager is a team builder and helps provide support and direction alongside the General Manager to ensure the operations of the business run smoothly. Job Expectations: Must be able to work Nights and Weekends and Holidays as needed. The Assistant General Manager ensures that Assistant Managers, Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job and serves as acting General Manager (GM) when the GM is away from the Restaurant. Duties: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Abide and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination Communicate to their immediate Supervisor when additional training guidance and practice is needed Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity Organize shift schedules for Team Members and monitor attendance, tardiness, and time off Assign duties to specific Team Members based on role and skill level Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions Ensure Assistant Managers, Shift Leaders and Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc. Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results Provide direction, supervision, and feedback to maintain high levels of productivity and Team morale Communicate Shift Leader and Team Member work performance to the Restaurant Management Team and appropriately address performance issues Train new and current Team Members Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader Complete all required administrative duties and daily paperwork including required checklists Manage purchasing, inventory, maintenance, and other operational functions Develop strategies for better workplace efficiency and goal achievement Ensure all required administrative duties and daily paperwork including required checklists are completed Ensure Restaurant is opened and closed according to DHC Policy Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire team in all aspects of business and personnel practices Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Communicate effectively with Assistant Managers, Shift Leaders, Team Members and to resolve any interpersonal issues as needed Requirements: Current student or high school diploma/GED preferred Must be at least 18 years old and fluent in English Previous Assistant Manager/Shift Leader experience Certified in all stations as a Shift Leader following the DHC Training Program Flexibility to work nights, weekends, holidays, opening and closing shifts Ability to stand for long periods of time and work in a fast-paced environment Ability to work in close quarters and around heat Positive attitude while conducting any and all duties Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest's point of view Effective communicator with co-workers and the Restaurant Management Team Excellent organization, planning, time management, delegation, and problem-solving skills Strong attention to detail and ability to multitask Confident, proactive, and willing to take on challenges Transportation & Accessibility: Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with Restaurant Management Team and co-workers "About Dave's Hot Chicken Dave's Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller's (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave's own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."
$61k-100k yearly 16d ago
Restaurant Manager
Baskin-Robbins 4.0
Restaurant general manager job in Buffalo, NY
General Manager Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'. As a Restaurant Manager, you are key to our business. You will be responsible to maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan. Additional duties of a General Manager include; Motivating the team to complete the sales process, ensuring customer satisfaction, complying with company procedures, and maximizing productivity and profitability, hiring, training, and monitoring the development of staff. A Restaurant Manager is required to have 3-5 years of experience in food & beverage service, management, hospitality, or retail environment. A qualified candidate must also have a high school diploma or equivalent, reliable transportation, and a flexible schedule. Apply now to join one of the most exciting brands in America! ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10588401"},"date Posted":"2025-09-18T10:58:02.251976+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"180 Perry St","address Locality":"Buffalo","address Region":"NY","postal Code":"14204","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager
$47k-63k yearly est. 45d ago
General Manager
Daveandbusters
Restaurant general manager job in Buffalo, NY
THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes. What we are looking for! Proven track record of successfully managing operations and meeting financial goals Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment Solid understanding of financial reports, budgeting, and forecasting Experience with cost control, inventory management, and profitability analysis Exceptional skills in delivering high-quality customer service and resolving issues effectively You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks Excellent verbal and written communication skills for interacting with staff, customers, and vendors Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry Requirements: 21+ years of age 5+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Strong business acumen Ability to lead a team to create a memorable guest experience The ability to work weekends, nights and holidays Not afraid to work in a fast-paced, noisy environment with distracting conditions. What will you be doing daily? Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience Deliver an unparalleled guest experience through the best combination of food, drinks, and games Maintain a safe and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to operating standards and procedures PERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster's Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 81299 - 95646 We are an equal opportunity employer and participate in E-Verify in states where required.
$62k-118k yearly est. Auto-Apply 2d ago
Assistant Restaurant Manager- Grand Island NY #4755
Clark Holdings Inc./Tim Hortons
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service. We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members. Summary/Objective: Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: High school diploma or GED (must be at least 18 years of age) Minimum of 12 months previous food service management experience ServSafe Manager Certified Strong problem-solving, organization, and time management skills Excellent knowledge of Tim Hortons products and procedures Action and results-oriented mindset Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening Excellent communication skills (written, verbal, composure) Possess a valid driver's license and car insurance Willingness to travel and work at any of our Tim Hortons locations Responsibilities & Tasks: Customer Service: Lead by example in demonstrating and reinforcing positive customer service behaviors Respond to customer service complaints, resolving problems, and turning negative situations into positive ones Assist in scheduling staff to maintain high Tim Hortons standards throughout the day Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience Be flexible on the floor to troubleshoot and address any issues as needed People Management: Pre-screen, interview, hire and promote high-quality employees to fill various openings Support the restaurant's training program and ensure employees have the necessary tools and support Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary Motivate and meet with employees regularly to ensure company goals and objectives are met Stay updated on health and safety regulations and employment legislation Provide ongoing performance feedback Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee Driving Sales: Ensure proper merchandising of products and maintain sufficient inventory levels Promote the principles of REV standards and implement staff incentives for improved performance Evaluate and focus on areas requiring greater performance from employees Operational Analysis: Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards Manage inventory levels and ensure proper yields from all products Monitor food flow and equipment maintenance to serve safe food to customers Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators Stay informed of new information through available resources Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.) This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-68k yearly est. 7d ago
Assistant Restaurant Manager -Grand Island NY #4755
Clark Holdings/Tim Hortons
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service. We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members. Summary/Objective: Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: High school diploma or GED (must be at least 18 years of age) Minimum of 12 months previous food service management experience ServSafe Manager Certified Strong problem-solving, organization, and time management skills Excellent knowledge of Tim Hortons products and procedures Action and results-oriented mindset Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening Excellent communication skills (written, verbal, composure) Possess a valid driver's license and car insurance Willingness to travel and work at any of our Tim Hortons locations Responsibilities & Tasks: Customer Service: Lead by example in demonstrating and reinforcing positive customer service behaviors Respond to customer service complaints, resolving problems, and turning negative situations into positive ones Assist in scheduling staff to maintain high Tim Hortons standards throughout the day Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience Be flexible on the floor to troubleshoot and address any issues as needed People Management: Pre-screen, interview, hire and promote high-quality employees to fill various openings Support the restaurant's training program and ensure employees have the necessary tools and support Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary Motivate and meet with employees regularly to ensure company goals and objectives are met Stay updated on health and safety regulations and employment legislation Provide ongoing performance feedback Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee Driving Sales: Ensure proper merchandising of products and maintain sufficient inventory levels Promote the principles of REV standards and implement staff incentives for improved performance Evaluate and focus on areas requiring greater performance from employees Operational Analysis: Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards Manage inventory levels and ensure proper yields from all products Monitor food flow and equipment maintenance to serve safe food to customers Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators Stay informed of new information through available resources Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.) This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-68k yearly est. 7d ago
WD Bar & Grille, Restaurant Room Manager
Seneca Erie Gaming Corporation
Restaurant general manager job in Buffalo, NY
The Restaurant Room Manager administers, directs and controls the effective and efficient operation of the assigned F&B outlet. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Upon approval of division management implement and maintain upscale standards. 2. Train all restaurant staff to perform their job duties in accordance with departmental and company standards. On an on-going basis monitor performance to ensure that all staff consistently meet or exceed these standards. 3. Evaluate, provide feedback and direct Shift Managers and all restaurant staff. 4. Ensure that all products served meet the established specifications and standards. 5. Manage a budget to ensure that the department runs efficiently to achieve established fiscal and performance goals, and recommends changes to enhance profitability. 6. Maintain a rotation of weekly and seasonal special offerings based on industry trends, creativity, and guest feedback on a regular basis 7. Keep informed of new or revised restaurant/bar/dining concepts as part of development of all F&B offerings, in sync with overall property plans. 8. Provide disciplinary action when needed. 9. Facilitate weekly management meetings with department. Attend property management meetings 10. Maintain constant control of the restaurant including but not limited to; greeting and seating of guests, taking a proactive approach to resolving service failures, handling guest complaints in a manner that is consistent with a five-star restaurant, responding to employee complaints on a timely basis, and addressing other problems that are encountered. Also responsible for making Division Management aware of pertinent issues as it relates to the above. 11. Report any incidents to appropriate management. 12. Assure prompt, professional service to all guests. 13. Responsible for approaching tables and speaking with guests to obtain feedback about dining experience. 14. Handle administrative duties such as scheduling, payroll, filing, personnel maintenance and HR issues. 15. Advise the Director of Food & Beverage of daily concerns and needs; utilize all available resources to maximize profits. 16. Complete daily reports including Daily Manager Report and any Incident Reports. 17. Prepare necessary paperwork, ordering or supplies and equipment needed for an efficient customer oriented operation. 18. Communicate regularly with associates and keep them informed of all Casino activities and events. 19. Ensure that staff behavior and appearance are in full compliance with established standards at all times. 20. Share accountability for achieving cost goals, labor and expenses. 21. Evaluate staff performance on a ninety (90) day and annual basis. 22. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 23. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 24. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 25. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 26. Attend all necessary meetings. 27. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: 1. Must demonstrate leadership, fairness, and sensibility to the customers and employees. 2. Must possess the ability to instill a sense of pride and personal responsibility in subordinates. Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma equivalent required. Associates or Bachelor's degree preferred. 3. Minimum six (6) years in the field of food and beverage; three (3) years food and beverage supervisory experience in a high volume restaurant required. 4. Minimum one (1) year experience as a general manager of a dining restaurant. 5. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. 6. Must possess general knowledge of all phases of full service dining and food and beverage service procedures. 7. Must be able to understand budget and hold responsible units accountable to meet budget. 8. Must have a complete understanding of labor and productivity standards measured by covers per hour. 9. Must be able to evaluate statistical reports and other business reports. 10. Must be computer literate, including broad knowledge of all Microsoft office applications as well as restaurant automated systems. Requires financial and management experience using computer, calculator, and/or adding machines. 11. Ability to make decisions and direct others, and interacts with customers in a pleasant and friendly manner, and resolves guest recovery situations. Public speaking and communicate ideas and concepts competently. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino/hotel. 2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community in all situations Salary Starting Rate:$55,612.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
$55.6k yearly Auto-Apply 45d ago
Asst GM-Rooms Division-The Richardson Hotel, Buffalo NY
The Richardson Hotel, Buffalo Ny 3.7
Restaurant general manager job in Buffalo, NY
Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager-Rooms Division for the Richardson Hotel in Buffalo, NY. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Assistant General Manager will be responsible for ensuring that all hotel room operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment You Are: An experienced Assistant General Manager with 2+ years of supervisory hotel operations Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt. Knowledgeable in financial statements and budget including staffing guidelines. Proven ability to deliver exceptional guest service results as measured through guest satisfaction Great at developing, and/or implementing policies, procedures and systems to improve business operations. Able to embrace property safety programs to include training, reporting, and incentives. Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: $61,000 starting salary based on experience and qualifications Quarterly Bonus Health, vision, and dental insurance 401(k) Vacation Paid Holidays Opportunities for growth Discount programs for shopping, travel, tickets and more. Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW All candidates will be required to complete a pre-employment drug screening and background check. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.
$61k yearly 25d ago
Assistant General Manager
Go Car Wash
Restaurant general manager job in Hamburg, NY
TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more! At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business! As an Assistant General Manager at GO Car Wash, you'll learn to manage of your own site. You'll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities. For you to be successful, we're looking for: High school diploma or equivalent 6 months of management experience in a service-related business Car wash experience preferred, but not required You must also be able to: Deliver excellent customer service and drive sales growth Communicate clearly, engage, and lead others by example Organize time, work, and team to complete many varying responsibilities Achieve results independently, and work collaboratively with team Proactively and creatively find solutions to operational and people challenges We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future. Compensation Our Teammates in this role typically earn $21.00/hour, which includes a base pay of $19.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** NOTE: You'll be required to complete a satisfactory criminal and financial background check before being hired for this job. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
$51k-79k yearly est. 35d ago
Assistant General Manager
Go Car Wash Management Corp
Restaurant general manager job in Hamburg, NY
Job Description TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more! At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business! As an Assistant General Manager at GO Car Wash, you'll learn to manage of your own site. You'll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities. For you to be successful, we're looking for: High school diploma or equivalent 6 months of management experience in a service-related business Car wash experience preferred, but not required You must also be able to: Deliver excellent customer service and drive sales growth Communicate clearly, engage, and lead others by example Organize time, work, and team to complete many varying responsibilities Achieve results independently, and work collaboratively with team Proactively and creatively find solutions to operational and people challenges We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future. Compensation Our Teammates in this role typically earn $21.00/hour, which includes a base pay of $19.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** NOTE: You'll be required to complete a satisfactory criminal and financial background check after being hired for this job. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
$51k-79k yearly est. 6d ago
Mitigation General Manager
24 Hour Flood Pros
Restaurant general manager job in Buffalo, NY
Benefits: Competitive salary Dental insurance Health insurance Profit sharing Vision insurance Who We Are: We are a national, NON-FRANCHISED residential restoration company, dedicated to providing exceptional service and solutions. With a commitment to quality and customer service, we focus on reshaping the restoration industry while empowering and building opportunities for our team and communities. Are You Ready to Take Charge? We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in your branch! What We Offer: Competitive Salary range from $55K- $75K (W-2 and 1099 employment options) Up to 10% equity ownership(in their branch) Monthly Profit Sharing - Paid out on the 25 th of every month Job Leads will be provided Vehicle Assistance (with potential vehicle provision based on performance) All Equipment and Supplies Medical, Vision, and Dental Benefits Available Assistance with start-up costs and training Key Responsibilities: Ability to self-perform labor-intensive restoration services at residents' homes on a 24-hour basis Quickly respond to emergency calls and perform on-site assessments of water, fire, and mold damage Respond to and manage a high-volume of customer calls and projects simultaneously Provide clear and accurate scoping of services, testing, and job estimates Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials Qualifications: Must be a self-starter with a strong work ethic and positive attitude Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment Willingness to work in a fast-paced environment with the possibility of extended hours Strong leadership and interpersonal skills Possess excellent communication and problem-solving abilities Previous experience in emergency mitigation or restoration services is preferred High School Diploma, GED or equivalent Compensation: $55,000.00 - $75,000.00 per year EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team. Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
$55k-75k yearly Auto-Apply 60d+ ago
General Manager - Batavia Towne Center
The Gap 4.4
Restaurant general manager job in Batavia, NY
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $50,200 - $69,000 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$50.2k-69k yearly 20d ago
Restaurant Assistant Manager
Teds Hot Dogs
Restaurant general manager job in Orchard Park, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams. Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include: Paid training and leadership development Paid holidays Vacation time Medical, Dental, Vision, and Supplemental Insurance Plans 401k Position Summary: The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership. Position Accountabilities: Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care. Oversee and direct crew, including delegating duties as needed. Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager. Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor. Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback. Requirements Open availability for scheduling is required, with minimal restrictions. Some nights and weekends are required. Reliable transportation to any Teds location. Previous restaurant management preferred. Excellent customer service skills. Effective oral and written communication skills. Strong interpersonal skills. Strong problem-solving skills. Strong leadership skills. Ability to work in a fast-paced and changing environment. Ability to work as part of a team. Ability to meet all physical requirements.
$47k-68k yearly est. 7d ago
General Manager(03357) - 10506 Bennett Rd
Domino's Franchise
Restaurant general manager job in Dunkirk, NY
ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! Job Description You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. Qualifications General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.
$62k-118k yearly est. 6d ago
DUNKIN' RESTAURANT ASSISTANT MANAGER
Indus Group 4.0
Restaurant general manager job in Warsaw, NY
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws. Essential Duties and Responsibilities: Able to perform all responsibilities of restaurant team members Lead team meetings, along with Restaurant Manager Oversee Brand Training Programs, schedule and train team and shift lead staff Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals, and results to restaurant team members Execute along with RM, new product rollouts including training, marketing, and sampling where applicable Execution of Point of Purchase instore set up by Brand standards Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws Control costs to help maximize profitability Completion of inventory on a periodic basis as determined by Indus policy Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Support RM in assigning staff and deployment Support RM in completion of supplier and other vendor orders Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations Conduct self and team member performance assessments Ensure restaurant budget is met as determined by operations above-unit leadership Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies Handle cash deposits and go to the bank daily during bank hours Engages with Brands Field Operations team as appropriate Requirements Qualifications Minimum High School Diploma or GED Flexible schedule, including days/evenings, weekends, and holidays 1-2 years of experience in the Quick Service Restaurant industry or retail environment Physical Demands The associate must be able to move/lift up to 20 lbs. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $17.00-$19.00
$46k-64k yearly est. 60d+ ago
Assistant Restaurant Manager -Williamsville
Clark Holdings/Tim Hortons
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service. We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members. Summary/Objective: Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: High school diploma or GED (must be at least 18 years of age) Minimum of 12 months previous food service management experience ServSafe Manager Certified Strong problem-solving, organization, and time management skills Excellent knowledge of Tim Hortons products and procedures Action and results-oriented mindset Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening Excellent communication skills (written, verbal, composure) Possess a valid driver's license and car insurance Willingness to travel and work at any of our Tim Hortons locations Responsibilities & Tasks: Customer Service: Lead by example in demonstrating and reinforcing positive customer service behaviors Respond to customer service complaints, resolving problems, and turning negative situations into positive ones Assist in scheduling staff to maintain high Tim Hortons standards throughout the day Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience Be flexible on the floor to troubleshoot and address any issues as needed People Management: Pre-screen, interview, hire and promote high-quality employees to fill various openings Support the restaurant's training program and ensure employees have the necessary tools and support Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary Motivate and meet with employees regularly to ensure company goals and objectives are met Stay updated on health and safety regulations and employment legislation Provide ongoing performance feedback Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee Driving Sales: Ensure proper merchandising of products and maintain sufficient inventory levels Promote the principles of REV standards and implement staff incentives for improved performance Evaluate and focus on areas requiring greater performance from employees Operational Analysis: Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards Manage inventory levels and ensure proper yields from all products Monitor food flow and equipment maintenance to serve safe food to customers Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators Stay informed of new information through available resources Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.) This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-68k yearly est. 7d ago
Assistant Restaurant Manager- Williamsville
Clark Holdings Inc./Tim Hortons
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service. We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members. Summary/Objective: Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers. The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: High school diploma or GED (must be at least 18 years of age) Minimum of 12 months previous food service management experience ServSafe Manager Certified Strong problem-solving, organization, and time management skills Excellent knowledge of Tim Hortons products and procedures Action and results-oriented mindset Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening Excellent communication skills (written, verbal, composure) Possess a valid driver's license and car insurance Willingness to travel and work at any of our Tim Hortons locations Responsibilities & Tasks: Customer Service: Lead by example in demonstrating and reinforcing positive customer service behaviors Respond to customer service complaints, resolving problems, and turning negative situations into positive ones Assist in scheduling staff to maintain high Tim Hortons standards throughout the day Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience Be flexible on the floor to troubleshoot and address any issues as needed People Management: Pre-screen, interview, hire and promote high-quality employees to fill various openings Support the restaurant's training program and ensure employees have the necessary tools and support Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary Motivate and meet with employees regularly to ensure company goals and objectives are met Stay updated on health and safety regulations and employment legislation Provide ongoing performance feedback Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee Driving Sales: Ensure proper merchandising of products and maintain sufficient inventory levels Promote the principles of REV standards and implement staff incentives for improved performance Evaluate and focus on areas requiring greater performance from employees Operational Analysis: Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards Manage inventory levels and ensure proper yields from all products Monitor food flow and equipment maintenance to serve safe food to customers Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators Stay informed of new information through available resources Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.) This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$47k-68k yearly est. 7d ago
RESTAURANT ASSISTANT MANAGER
Indus Group 4.0
Restaurant general manager job in Springville, NY
Requirements Qualifications Minimum High School Diploma or GED Flexible schedule, including days/evenings, weekends, and holidays 1-2 years of experience in the Quick Service Restaurant industry or retail environment Physical Demands The associate must be able to move/lift up to 20 lbs. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $17-$19/hr
$17-19 hourly 51d ago

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Buffalo, NY?

The average restaurant general manager in Buffalo, NY earns between $52,000 and $111,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.

Average restaurant general manager salary in Buffalo, NY

$76,000

$52,00010%

$76,000Median

$111,00090%

What are the biggest employers of Restaurant General Managers in Buffalo, NY?

The biggest employers of Restaurant General Managers in Buffalo, NY are:

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Restaurant general manager jobs in Buffalo, NY

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Assistant Restaurant Manager- Williamsville

RESTAURANT ASSISTANT MANAGER

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Buffalo, NY?

What are the biggest employers of Restaurant General Managers in Buffalo, NY?