General Manager & Principal Engineer
Restaurant general manager job in Amherst, NY
Reports to Executive Management
Full-time Salaried Management
Buffalo, NY
RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies.
RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems.
Position Summary
The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement.
Key Responsibilities
Business Transformation & Growth
Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities.
Identify and develop new service lines:
Identify new service opportunities within existing core business and clients.
Promote engineering services for local and regional industrial and chemical sectors.
Operational & Financial Leadership Team Leadership & People Development
Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities.
Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines.
Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations
Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business.
Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises.
Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings.
Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships.
Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability.
Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports.
Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners.
Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance.
Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team.
Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence.
Technical & Quality Oversight
Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation.
Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff.
Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes.
Required Qualifications
Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred.
Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility.
Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation.
Demonstrated success in business unit leadership, client development, and organizational transformation.
Expert-level technical knowledge relevant to the firm's specific engineering services.
Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project).
Strong analytical skills for evaluating technical information and complex problems.
Skills and Competencies
Leadership: Demonstrated ability to motivate, develop, and direct technical teams.
Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences.
Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues.
Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management.
Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously.
Client Development: Track record of building and expanding client relationships in industrial and chemical markets.
RCM Technologies, Inc.
RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions.
RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers.
At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution.
Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs.
Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects.
Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments.
Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations.
Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience.
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Hotel General Manager - Hampton Inn & Suites Buffalo Airport
Restaurant general manager job in Cheektowaga, NY
Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline.
Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport.
Responsibilities include, but are not limited to, the following:
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Understand P&L statements and react with impactful strategies for property success.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
Direct the leadership team in the development and implementation of hotel-wide strategies.
Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance.
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
Responsible for monthly and weekly revenue/expense forecasting.
Participate in preparing annual revenue and expense budgets.
Follow company policies and procedures at all times.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred.
Job Type: Full-time
Benefits: Dental insurance
Vision insurance
Schedule: Monday to Friday
Weekend availability
Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York
Work Location: In person
This posting is for an existing vacancy.
Assistant General Manager
Restaurant general manager job in Orchard Park, NY
Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Manager's mentorship. You'll train to lead, inspire, and win big, while providing support to keep the team thriving.
If you're eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group!
What You'll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the manager's PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 8-12-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associate's or Bachelor's degree preferred, but not required.
Why You'll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrow-we promote from within.
Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back.
Ready to Lead the Way?
If you're ready to train, inspire, and grow with our Avon team-we want you!
Compensation details: 60000-65000 Yearly Salary
PI5e6461cacb98-37***********6
Energetic Senior Restaurant Manager or General Manager at Fast Paced Favorite
Restaurant general manager job in Buffalo, NY
Job Description
Looking for a senior RM or GM candidate for our high-volume fast fast-casual restaurant
$65,000 - $75,000+ base
Bonus up to $50,000 annually
General Manager
Restaurant general manager job in Buffalo, NY
The General Manager holds the responsibility of executing the store operations playbook flawlessly, aiming to achieve the store's defined objectives. This role carries substantial influence over the company's revenue and significantly contributes to market expansion, representation, and the quality of customer relationships. These contributions align with company policies, processes, and procedures.
* Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations.
* Support the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff.
* Provide store performance reports as required, utilizing Key Performance Indicators as outlined in Rhythm.
* Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts.
* Collaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements.
* Effectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role.
* Uphold customer treatment standards characterized by courteous and professional conduct, fostering complete customer satisfaction.
* Promote a culture of training by participating in company training initiatives and fostering continuous learning.
* Oversee and promote the sale of all company products and services across all company locations, involving all personnel.
* Manage incoming leads generated by the Business Development Center to meet show rate and solution rate goals.
* Accurately forecast unit sales and gross profit levels.
* Collaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas.
* Manage and maintain vehicle inventory in collaboration with the Inventory team.
* Partner with the Service Manager to oversee service operations, including technician efficiency and overall billable hours.
* Aim to achieve NPS results at or above the overall corporate average through our Solution Experience process.
* Foster Employee Engagement by demonstrating leadership skills in support of our core values.
* High school diploma or GED is a prerequisite.
* 2-3 years of experience in sales management is essential.
* Exceptional customer service skills and experience are mandatory.
* Proficiency in Microsoft Office products and technical aptitude is required.
* Demonstrated ability to work independently with minimal supervision is a must.
* Strong computer skills with familiarity in SalesForce are preferred.
Restaurant Manager
Restaurant general manager job in Buffalo, NY
General Manager Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'.
As a Restaurant Manager, you are key to our business. You will be responsible to maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency, and implementing the store strategy and action plan. Additional duties of a General Manager include; Motivating the team to complete the sales process, ensuring customer satisfaction, complying with company procedures, and maximizing productivity and profitability, hiring, training, and monitoring the development of staff. A Restaurant Manager is required to have 3-5 years of experience in food & beverage service, management, hospitality, or retail environment. A qualified candidate must also have a high school diploma or equivalent, reliable transportation, and a flexible schedule. Apply now to join one of the most exciting brands in America!
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Restaurant Manager
Popeyes Restaurant General Manager
Restaurant general manager job in Dunkirk, NY
We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
RELOCATION ASSISTANCE OF $5,000
Monthly Performance Bonus based on sales, cost control, and operation metrics.
Essential Duties and Responsibilities
Oversee guest services and resolve issues.
Food order and chicken order
Training and coaching team members
Running a daily shift
Forecasting, crew schedule
Adhere to all safety and sanitation regulations.
Supervise product production.
Food order and chicken order
Training and coaching team members
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes
Must be at least eighteen (18) years of age.
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and coworkers.
Willingness to learn all areas of restaurant operations & work multiple stations.
Available to work evenings, weekends, and holidays
Physical Demands
Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds
Consistently operates registers
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Frequently stoop and pick up supplies and trash
Consistently y push to open and close door to store and storage shed as well as cooler and freezers
Consistently stand during serving customers and training
Consistently talk to and listen to fellow team members and Guests
Consistently lifts for product preparation, stocking and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Supplemental pay
Bonus pay
Other
Benefits
Health insurance
Paid time off
Dental insurance
Vision insurance
Referral program
Other
Corporate Fitness Center General Manager
Restaurant general manager job in Buffalo, NY
Kinema Fitness is a premium fitness center operator that provides on-site wellness solutions to corporate facilities across the country. Kinema Fitness is seeking a full-time general manager to operate a corporate fitness center in the Buffalo, New York Area.
Kinema Fitness prides itself on creating an absolutely incredible atmosphere for our members that is built on the highest levels of customer satisfaction, member engagement, program innovation, and performance. Kinema is seeking a general manager that has strong leadership and communication skills with a love and passion for wellness.
The manager will be responsible for member engagement, customer service, wellness programs, personal training, group fitness, and achieving member fitness results.
The manager will also be responsible for creating an outreach strategy to broaden the reach of the fitness center. These programs will include events, workshops, in-department meditation, and other services. You will be working closely with the client's team along with Kinema Fitness's team to develop and implement the vision and strategy that is created.
As general manager, you will be responsible for meeting and exceeding certain performance metrics and goals. To achieve these goals, it is prudent to be proactive, detailed oriented, organized, and innovative.
ROLES AND RESPONSIBILITIES:
Create a culture of excellent customer service that is tailored to the needs of the members.
Develop a strong personal training program that will become a cornerstone of the corporate fitness center.
Create new fitness initiatives that engage and excite the members of the fitness center.
Hire, supervise, train, and evaluate staff
Be prepared to create participation and usage reports for the on-site team as well as Kinema Fitness.
Network with other vendors on the property to integrate the fitness center into the many areas of the property.
Achieve revenue & financial objectives by preparing budgets, analyzing, and reporting.
Create an outreach strategy to generate additional memberships
Work closely with our design team to create marketing collateral that is consistent with our branding.
Develop and implement strategies for improving programming, participation, and financial outcomes for programming.
Ensure that all equipment is in working order.
Must be responsive to feedback from members.
Implement and grow holistic wellness solutions as well as other wellness-related services
Ordering and maintaining of locker room supplies
Requirements
2 years of corporate fitness management experience
Degree in Exercise Science or related field
Certified Personal Trainer
CPR/AED
*To be considered a cover letter must accompany your resume.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Auto-ApplyAssistant Restaurant Manager -Grand Island NY #4755
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Grand Island team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team at the location 2366 Grand Island Blvd on Grand Island. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Restaurant Assistant Manager
Restaurant general manager job in Buffalo, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurant management preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.
Assistant Restaurant Manager- Williamsville
Restaurant general manager job in Buffalo, NY
Experience the excitement of a rewarding career as an Assistant Restaurant Manager at Clark Holdings Inc., a Tim Hortons franchisee in Western New York! Join our dynamic Williamsville area team and immerse yourself in an engaging role. As a Restaurant Manager, you'll not only enhance your skills, but also enjoy delivering exceptional service and making a real impact in the fast-paced world of quick food service.
We are seeking experienced an experience and dedicated Assistant Restaurant Manager with a passion for quick food service to join our team. In this role, you will have the opportunity to empower and lead your team, ensuring exceptional guest experiences. We foster a respectful team environment and prioritize open communication and understanding when managing our team members.
Summary/Objective:
Reporting to the District Supervisor, the Assistant Restaurant Manager is responsible for managing restaurant operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing Customer Service Team Members, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. In the absence of General Restaurant Manager, the Assistant Restaurant Manager also manages Bakery Team Members, Shift Leaders, Shift Supervisors, and Shift Managers.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Minimum Job Entry Requirements:
High school diploma or GED (must be at least 18 years of age)
Minimum of 12 months previous food service management experience
ServSafe Manager Certified
Strong problem-solving, organization, and time management skills
Excellent knowledge of Tim Hortons products and procedures
Action and results-oriented mindset
Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening
Excellent communication skills (written, verbal, composure)
Possess a valid driver's license and car insurance
Willingness to travel and work at any of our Tim Hortons locations
Responsibilities & Tasks:
Customer Service:
Lead by example in demonstrating and reinforcing positive customer service behaviors
Respond to customer service complaints, resolving problems, and turning negative situations into positive ones
Assist in scheduling staff to maintain high Tim Hortons standards throughout the day
Conduct regular store walk-throughs to gain the customer's perspective and ensure an exceptional customer experience
Be flexible on the floor to troubleshoot and address any issues as needed
People Management:
Pre-screen, interview, hire and promote high-quality employees to fill various openings
Support the restaurant's training program and ensure employees have the necessary tools and support
Supervise and manage performance of employees, ensuring alignment with company policies and taking corrective action when necessary
Motivate and meet with employees regularly to ensure company goals and objectives are met
Stay updated on health and safety regulations and employment legislation
Provide ongoing performance feedback
Follow progressive discipline steps when necessary, consulting with the District Supervisor and Human Resources before terminating any employee
Driving Sales:
Ensure proper merchandising of products and maintain sufficient inventory levels
Promote the principles of REV standards and implement staff incentives for improved performance
Evaluate and focus on areas requiring greater performance from employees
Operational Analysis:
Maintain a productive and safe work environment, following all company operating, food safety, security, health and safety, and employment standards
Manage inventory levels and ensure proper yields from all products
Monitor food flow and equipment maintenance to serve safe food to customers
Responsible for various tasks, such as completing reports, weekly ordering, inventory, and analyzing key performance indicators
Stay informed of new information through available resources
Monitor and promptly respond to company email messages
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in busy restaurant environment with frequent interruptions and tasks.
Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Other: Regular and predictable attendance is an essential function of this job. Open availability is required, which includes weekdays, weekends, and holidays. This role involves working a minimum of 5, 10-hour shifts. (50 hours per week.)
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Dunkin Donuts General Manager
Restaurant general manager job in Clarence, NY
Job Title: General Manager
The General Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements.
Essential Functions:
Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store
Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
Monitors progress towards unit goals and assigns associates to meet those objectives
Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
Demonstrates knowledge of policies and product, service, quality, equipment and operations standards
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Auto-ApplyGeneral Manager
Restaurant general manager job in North Tonawanda, NY
Opportunity summary: As General Manager you will have full responsibility for the performance and profitability of the plant facility. This includes managing and focusing on measures associated with safety, quality, cost and productivity and focusing on strategic expansion by increasing local and regional sales.
How you will impact WestRock:
* Maintain the plant's profitability and ensure all safety and quality requirements are met
* Develop and implement business plans that align with company goals and overall strategic vision
* Build a high performing team and work collaboratively to drive change initiatives within the organization
* Drive and implement continuous improvement initiatives tied to the strategic business direction
* Build partnerships with your Corporate Sales Managers to identify Business Unit growth opportunities and maintain relationships with key accounts
* Oversee sales and production of a multi-plant division to meet short-term and long-term divisional objectives to achieve optimum efficiency
* Build effective alliances with other Business Units, Sales, Logistics, Production, Safety and Quality Managers to better serve customers that cross multiple business units
What you need to succeed:
* Bachelor's Degree in Business or Engineering
* Must have a minimum 7 years of Manufacturing/Operations experience along with proven experience in budget and financial management
* Have a proven track record of goal-setting and achievement and demonstrated ability to build, lead, and motivate diverse teams
* Ability to initiate projects in pursuit of greater profitability, anticipate potential problems and address them early
* Ability to facilitate the development of others' knowledge and skills
* Demonstrated knowledge of capital management (P&L and capital budgets) and analyzing financial data
* Must possess excellent strategic planning and analytical skills
* Ability to operate with the customers' best interest in mind
* Ability to respond quickly to changing demands, processes and updated information
* Communicate effectively with the ability to adjust communication style based on audience
Assistant General Manager
Restaurant general manager job in Hamburg, NY
TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As an Assistant General Manager at GO Car Wash, you'll learn to manage of your own site. You'll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities.
For you to be successful, we're looking for:
High school diploma or equivalent
6 months of management experience in a service-related business
Car wash experience preferred, but not required
You must also be able to:
Deliver excellent customer service and drive sales growth
Communicate clearly, engage, and lead others by example
Organize time, work, and team to complete many varying responsibilities
Achieve results independently, and work collaboratively with team
Proactively and creatively find solutions to operational and people challenges
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $21.00/hour, which includes a base pay of $19.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus at 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
NOTE: You'll be required to complete a satisfactory criminal and financial background check before being hired for this job.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
Mitigation General Manager
Restaurant general manager job in Buffalo, NY
Benefits:
Competitive salary
Dental insurance
Health insurance
Profit sharing
Vision insurance
Who We Are: We are a national, NON-FRANCHISED residential restoration company, dedicated to providing exceptional
service and solutions. With a commitment to quality and customer service, we focus on reshaping the
restoration industry while empowering and building opportunities for our team and communities.
Are You Ready to Take Charge?
We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're
tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in
your branch!
What We Offer:
Competitive Salary range from $55K- $75K (W-2 and 1099 employment options)
Up to 10% equity ownership(in their branch)
Monthly Profit Sharing - Paid out on the 25 th of every month
Job Leads will be provided
Vehicle Assistance (with potential vehicle provision based on performance)
All Equipment and Supplies
Medical, Vision, and Dental Benefits Available
Assistance with start-up costs and training
Key Responsibilities:
Ability to self-perform labor-intensive restoration services at residents' homes on a 24-hour basis
Quickly respond to emergency calls and perform on-site assessments of water, fire, and mold damage
Respond to and manage a high-volume of customer calls and projects simultaneously
Provide clear and accurate scoping of services, testing, and job estimates
Deliver exceptional service, maintaining a professional demeanor and clear communication with clients
throughout the restoration process
Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture
meters
Adhere to safety protocols, including the use of personal protective equipment and safe handling of
hazardous materials
Qualifications:
Must be a self-starter with a strong work ethic and positive attitude
Ability to perform physically demanding demo/restoration tasks and work independently in a busy
environment
Willingness to work in a fast-paced environment with the possibility of extended hours
Strong leadership and interpersonal skills
Possess excellent communication and problem-solving abilities
Previous experience in emergency mitigation or restoration services is preferred
High School Diploma, GED or equivalent Compensation: $55,000.00 - $75,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
Auto-ApplyGeneral Manager - Batavia Towne Center
Restaurant general manager job in Batavia, NY
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $50,200 - $69,000 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
General Manager(03349) - Lackawanna, NY
Restaurant general manager job in Lackawanna, NY
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
QUALIFICATIONS
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Qualifications
Restaurant management experience a must
Additional Information
Additional Job DetailsStooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
DRIVING SPECIFIC JOB DUTIES
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
REQUIRES
Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.
ESSENTIAL SKILLS
Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
PHYSICAL DEMANDS
Carrying
During delivery, carry pizzas and beverages while performing walking and climbing duties.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Walking
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Climbing
During delivery of product, navigation of five or more flights of stairs may be required.
WORK CONDITIONS
Exposure To
Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
Far vision and night vision for driving.
DUNKIN' RESTAURANT ASSISTANT MANAGER
Restaurant general manager job in Warsaw, NY
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager (“RM”), Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to standards, Indus policies and procedures and in compliance with all applicable laws.
Essential Duties and Responsibilities:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule and train team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals, and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
Execution of Point of Purchase instore set up by Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Indus policy
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support RM in completion of supplier and other vendor orders
Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
Conduct self and team member performance assessments
Ensure restaurant budget is met as determined by operations above-unit leadership
Manages cash over/short in restaurant and ensures team members are following Indus' cash management policies
Handle cash deposits and go to the bank daily during bank hours
Engages with Brands Field Operations team as appropriate
Requirements
Qualifications
Minimum High School Diploma or GED
Flexible schedule, including days/evenings, weekends, and holidays
1-2 years of experience in the Quick Service Restaurant industry or retail environment
Physical Demands
The associate must be able to move/lift up to 20 lbs.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Salary Description $17.00-$19.00
Restaurant Assistant Manager
Restaurant general manager job in Orchard Park, NY
Job DescriptionTed's Hot Dogs is looking for future leaders to join their Restaurant Management Team and build an exciting and rewarding career. Ted's Managers have a passion for making the best charcoal grilled food on the planet, making meaningful connections with their customers and also for leading customer-focused teams.
Ted's offers extremely competitive compensation and benefit packages for its Assistant Managers and General Managers that include:
Paid training and leadership development
Paid holidays
Vacation time
Medical, Dental, Vision, and Supplemental Insurance Plans
401k
Position Summary:
The Assistant Manager oversees the Teds store location that they are responsible for with the guidance and direction of the General Manager, in order to maximize productivity, customer service, and operational efficiency through effective scheduling, inventory management, employee relations, and communication with store crew and Teds Leadership.
Position Accountabilities:
Deliver excellent customer service, both directly and indirectly through employees, to meet or exceed customer expectations, to maintain and elevate Teds reputation for hospitality and care.
Oversee and direct crew, including delegating duties as needed.
Assist with store operations, including inventory management, cleanliness, efficiency, and service utilizing outlined processes, policies, and standards put forth by Teds and as directed by the General Manager.
Aid in staffing the store, including interviewing applicants, hiring new employees, and training crew up to fill all needed positions. Duties regarding staffing also include scheduling employees appropriately to staff the store sufficiently and with adequate labor.
Train and coach employees on job duties, including operational tasks and soft skills such as customer service and leadership, using provided company guides, and provide continuous feedback.
Requirements
Open availability for scheduling is required, with minimal restrictions.
Some nights and weekends are required.
Reliable transportation to any Teds location.
Previous restaurant management preferred.
Excellent customer service skills.
Effective oral and written communication skills.
Strong interpersonal skills.
Strong problem-solving skills.
Strong leadership skills.
Ability to work in a fast-paced and changing environment.
Ability to work as part of a team.
Ability to meet all physical requirements.
RESTAURANT ASSISTANT MANAGER
Restaurant general manager job in Springville, NY
Requirements
Qualifications
Minimum High School Diploma or GED
Flexible schedule, including days/evenings, weekends, and holidays
1-2 years of experience in the Quick Service Restaurant industry or retail environment
Physical Demands
The associate must be able to move/lift up to 20 lbs.
Why Join Indus Hospitality Group?
At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
Come grow with us at Indus Hospitality Group!
Salary Description $17-$19/hr