Restaurant general manager jobs in Hawaii

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Job overview and responsibilities The assistant general manager line stations will provide day-to-day operational management of Customer Service and Ramp activities for the station including performance, safety, customer service and employee enablement. Responsible for supporting the execution of operational plans in support of station and Company objectives and goals via process management and improvement. Responsible for development and sustainment of administrative practices that track and support service, safety, financial and employee relations metrics. Partners with and drives supervisor and frontline team. Serves as station service champion. Directs the customer handling activities and all aspects of the planeside ramp service operation. * Oversee Customer Service and Ramp activities at the station, including performance, safety, customer service, and employee engagement * Support station and company objectives through effective process management and continuous improvement * Develop and sustain administrative practices that track key metrics in service, safety, financials, and employee relations * May also be assigned budget responsibility * Support cost and revenue goals, including workforce management, enforcing baggage fees, and reducing ground aircraft fuel consumption * Partner with supervisors and frontline teams to assess needs, recommend solutions, implement, coordinate, and evaluate operational and business processes * Act as the station's service advocate, overseeing customer handling activities and all planeside ramp operations * Ensure the station meets its operational goals and performance metrics * Foster positive employee and labor relations through ongoing engagement and effective communication * Manage day-to-day safety and security programs, ensuring compliance with all standards and regulations, and striving for optimal safety performance Qualifications What's needed to succeed (Minimum Qualifications): * High school diploma or equivalent * Minimum 3 years leadership experience in an operational environment * Passion for service; drives performance; team leadership; coaches/develops employees * Strong communication and interpersonal skills * Demonstrated ability to develop and motivate personnel * Strong problem solving skills and drive for excellence * Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to take care of any operational and /or unforeseen situations * Must live in the vicinity of the airport * Travel required as needed * Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances * Must be eligible to acquire and maintain credentials vital for the position * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Bachelor's degree or related experience * Customer Service and/or Ramp experience * Hub experience * Knowledge of Union Contract * Project Management Experience The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, all while providing 5-star food and service! We look for those who are passionate about growth as we offer a variety of rewarding positions from culinary, front of house and management teams. You will play an integral role in restaurant's leadership, inspiring your team to work together to achieve our goals and create an environment of aloha fun. Come join us, share knowledge on each season's scratch cuisine, hand crafted cocktails, and provide guest with world class dining - taking them some place great! BE THE ISLAND GUIDE Create a relaxed destination - Develop/streamline restaurant processes in partnership with the Regional Manager while ensuring consistent execution of Company policies and procedures Set the course - Direct Restaurant Team operations, ensuring both BOH and FOH delivers exceptional services experience and all appropriately reflects the Tommy Bahama lifestyle through brand execution, visually and experientially Build the perfect oasis - Implement strategies and facilitate learning and training programs that creates an environment for Restaurant Team Members to successfully promote sales, service success, and internal career growth Support your crew - In partnership with the Restaurant Manager(s), assist employees with career development strategies to improve employee retention and build bench strength Proactive in Paradise - Partner with Retail General Manager on all expenses that are shared with restaurant ESSENTIALS FOR LIFE IN PARADISE You have 5+ years of hospitality related experience You have 3+ years of Restaurant Manager/ Leadership experience You have a current food handler's card and other certification as required by federal/state/local law You have strong knowledge of food and beverage menu - including ingredients, preparation methods, and presentation You have strong verbal and written communications skills and is able to communicate operational information - proven track record of increasing experience and responsibility You are comfortable using a computer, navigating Windows and Microsoft Office, Point of Sale System and Outlook Email You have a high school diploma or GED Willingness to perform other duties as required that are necessary to support the business ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently Routine standing for duration of shift Maneuvering the following types of equipment or machinery: Hand cart, blenders, knives, slices, wine keys and other tools listed in training manual Scheduled shifts determined by business needs Rate Range: $90,000.00 to $130,000.00 Annually Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget. Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

The General Manager leads the execution of the strategic initiatives, daily operations, and safety/satisfaction of our guest and employees for all Blue Hawaiian Helicopters and Blue Hawaiian Activities. This position will lead and is fully responsible and accountable for the development and implementation of Blue Hawaiian's brand growth, revenue plan, budget, operational certificate, fleet, communications, customer experience/service, operational goals, safety, and policy/procedure compliance in accordance with Air Methods strategic direction, mission, vision and values. Fiscally accountable for Blue Hawaiian P&L, provides vision and direction to the field management teams to ensure safe, professional, and efficient services. Core Responsibilities for all jobs at this level. In-depth understanding of the strategic company plan through collaboration, alignment of goals, objectives and work performance Proactive strategy development for a functional discipline / strategic development of long-term policy Accountable for and leads the development, implementation, and success of functional or departmental strategic initiatives Accountable for P&L for their departments or function Autonomy to act and make decisions within financial guidelines and / or company policy Essential Functions and Responsibilities include the following: Participate as a member of the Air Methods Leadership team to promote successful Blue Hawaiian operations This role is accountable for the overall annual operating, capital budget, profitability, growth and financial performance of Blue Hawaiian Drive the alignment and hold Blue Hawaiian leadership accountable for the achievement of operational objectives and KPIs consistent with corporate strategy. Direct and hold Blue Hawaiian Leadership accountable to the delivery of services to ensure high levels of quality and business practices which meet and strive to exceed established standards of operations Build and cultivate a strong culture of teammate engagement at all levels Foster a collaborative, productive and efficient team environment that supports positive relationships. Work closely with senior leaders, key divisions and facilitate and coordinate subject matter authorities across organization to implement recommended solutions Operate within the organization's formal and informal structures, build positive working relationships across departments and collaborate with others to build consensus and drive results. Establish strong customer relationships, protocols, and standards as well as service level targets Develop new hotel and supply relationships as well as maintain existing partnerships, while appropriately expanding the activity portfolio. Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 40% Subject to applicable laws and Blue Hawaiian policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiians' employment practices and policies. Supervisory Responsibilities Directly supervises employees in Blue Hawaiian Activities department. Carries out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. For Exempt Managers: Managers that carry out these responsibilities for two or more employees will have significant input in hiring and termination decisions. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiians will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience Bachelor's degree (BS/BA) from four-year college or university and fifteen (15) or more years related experience and/or training, or equivalent combination of education and experience 10 years' professional experience in sales management and/or customer service (ideally in the hospitality industry) Master's degree in business (MBA) preferred. Extensive experience in tourism and transportation services preferred. Expert-level knowledge of the local area and attractions Knowledge of travel and/or ticket industry and concierge experience preferred Current knowledge of general aviation and clinical regulations that pertain to the Company's business activities and geographical areas of responsibility. Skills Exceptional interpersonal communication, relationship building, sales and customer service skills Ability to manage and resolve conflict Problem solving skills and ability to propose solutions Ability to multitask and to change focus quickly in a changing environment Adaptable and able to support change within the business Timeliness and professional appearance Self-motivated with the ability to work independently in a sales driven environment Creative Thinker Computer Skills Advanced experience with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook Certificates, Licenses, Registrations None Minimum pay USD $217,000.00/Yr. Maximum Pay USD $282,000.00/Yr. Benefits Hiring Salary Range: $217,000.00 - $282,000.00 Final compensation for the role will depend on several factors, including a candidate's qualifications, skills, certifications and relevant work experience and may fall outside the range shown. This position is bonus eligible. For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description General Manager - Trendy • Elevated • Guest-Obsessed) Are you a high performing hospitality leader with impeccable presence, unmatched attention to detail, and the ability to elevate every moment of the guest experience? Our fine-dining, trend-driven restaurant is seeking a General Manager who sets the standard for excellence-a culture-builder, a service champion, and a leader who inspires greatness at every level. This role is reserved for elite operators who understand what it takes to run a high-volume, high-expectation dining room with grace, sophistication, and flawless execution. What You'll Lead & Deliver People & Culture: Lead, coach, and develop a polished, high-performing team while fostering a culture of professionalism, accountability, and genuine hospitality. Recruit top talent and ensure all staff consistently meet fine-dining standards. Guest Experience Excellence: Deliver a seamless, elevated guest experience through proactive floor presence, personalized service, and polished problem-solving. Set the tone for a detail-driven, guest-obsessed service culture. Operational Leadership: Oversee daily operations with precision-ensuring flawless execution, impeccable cleanliness, and consistent brand presentation. Partner with culinary leadership and manage inventory, vendors, and quality control. Financial Performance: Drive strong financial results through smart labor management, cost control, and experience-focused sales strategies. Monitor key metrics, ensure administrative accuracy, and implement improvements that support profitability. Who You Are A highly polished, articulate hospitality professional with a commanding yet welcoming presence. A leader who delivers calm, confidence, and control-even on the busiest nights. An expert in polished casual or fine-dining service standards, table etiquette, and guest engagement. An energetic culture-builder who inspires and elevates everyone around them. A master of detail-nothing escapes your eye, from table touchpoints to staff performance. A service-obsessed operator who believes excellence is not an act but a habit. Requirements 3-5+ years of General Manager experience in fine dining, luxury dining, or upscale polished-casual. Proven success leading large teams in a high-volume, high-expectation environment. Demonstrated ability to deliver both exceptional guest experiences and strong financial results. Professional appearance, communication, and demeanor at all times. If You're the Best-We Want to Meet You This is a role for high-caliber hospitality leaders only. If your passion, polish, and professionalism set you apart, apply now and help us continue to redefine modern fine dining.

Leads a team of highly skilled professionals able to consistently meet and exceed the specific financial needs of defined target markets, including consumers and local businesses, by providing, an access point tailored to the needs and preferences of the defined target markets, high value, advice-oriented relationships and exception management, network flexibility, high level of customer responsiveness and service and defined market alignment. Is accountable for achieving sales, service, and profitability goals, while ensuring regulatory and legal compliance. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Financial/Production Accountabilities Develops and executes relationship sales, service strategies and tactics to achieve the following goals for the division: Deposit portfolio Fee Income Customer Retention and Growth Cross Sales Referrals Customer and Community Relationships Develops, serves, and retains a diverse customer base reflective of defined target markets. Serves as a community leader, including supporting community initiatives. Performance will be measured against the following indicators: Targeted overall customer retention and HVC retention rate Serves on a minimum of 2 key community-based organizations, and in a leadership role for at least one of the two. Knows and is known by State and County elected officials as representing the Bank. People Management Attracts, develops, and retains the right staff to achieve short and long term goals and objectives. Creates an environment where the Bank's performance management process is administered fairly; holds others accountable, addresses performance issues appropriately, provides frequent development opportunities, and makes investments to allow for the advancement of existing staff. Demonstrates an understanding of and actively supports the Bank's EEO and AAP practices and policies. Embraces diversity and demonstrates the Bank's core values in every day behavior. Ownership and Management of Key Processes Makes key business decisions to achieve desired results. Includes responsibility for approving policy exceptions, within stated authority limits. Balances risk versus opportunity/customer relationship, and ensures operations are efficient and sufficient to pass operational and compliance audits, and legal review. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university, preferably in a related field required. Experience: 9+ years of experience in small business and consumer lending management experience in financial services required. 6+ years of experience in Management required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

PRIMARY PURPOSE: Responsible for the general operations and execution of budgets of a single‐unit Dunkin' Donuts store. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. In order to meet this goal, we hire and train Restaurant Managers to perform well and consistently in the major areas listed below. ESSENTIAL DUTIES/FUNCTIONS Leadership & Communication * Ensures that a "Person in Charge" is assigned and present at all times. * Follows all Company policies and procedures: * Complies with all proper uniform standards and sanitation/hygiene requirements * Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift * Promotes Team Service standards by staffing and deploying effectively * Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. * Communicates appropriately with Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. * Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. * Demonstrates practical knowledge, problem-solving and decision-making skills; anticipates problems and develops workable solutions. * Ensures continual positive interaction among team; provides supervision. * Frequently talks to customers/clients and talks to outside trade persons/vendors. * Coaches employees and uses progressive counseling process as indicated. * Regularly talks on the telephone, writes/composes written language and reads. Product Quality * Coordinates the consistent planning, training, coaching and preparation of all products: * Ensures proper preparation of all product (i.e., sandwiches, coffee orders) according to spec and/or customer preference * Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service * Understands and adheres to all quality standards (i.e., calibration, cleaning, temperatures, etc.) * Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. * Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service * Consistently delivers and ensures crew executes great customer service with each interaction, through proper greeting, order handling and execution, and payment processing: * Displays a sense of urgency and accountability when dealing with customers and crew * Handles complaints quickly and effectively * Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. * Manages shift to ensure Team Service to expedite the process of assembling customer orders: * Interacts with all crew members and guests using clear and understandable communication * Completes and utilizes Daily Shift Plan on every shift * Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: * Drive Thru * Front Counter * Ensures successful opening and closing of all aspects of store operations. * Performs "night visits" to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development * Recruits, interviews, selects and retains crew that meet/are able to meet standards expectations at all times. * Trains all new hires using required training methods (i.e., Online University requirements): * Tracks e-learning completion using required documentation methods. * Reviews e-learning and practice on positions to ensure knowledge and proper execution. * Holds crew meetings regularly to relay new promotions or initiatives, and to ensure ongoing training and development. * Conducts performance evaluations of crew for hourly pay rate increases. * Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation * ServSafe certified. * Maintains total premises to Dunkin' Brands standards of cleanliness and sanitation (interior, exterior, restrooms, food prep and storage, etc.). * Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew. * Practices all safety and sanitation procedures (handwashing, 3-sink set-up, proper rotation, etc.). * Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards. Administration * Responsibly and ethically handles money and deposits in accordance with standards. * Deposits cash daily, and reports deposits as required by company standards. * Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. * Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. * Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability * Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. * Demonstrates teamwork with other members of management (Franchise Manager, etc.) to plan, develop and implement sales-building methods. * Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance. * Meets or is under labor cost budget percentage; controls employee turnover and overtime. Working Conditions * Works indoors under regular restaurant conditions. * Works outdoors under regular weather conditions as needed. * Works with a variety of restaurant equipment. Work Hours * Sunday-Saturday availability. * Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. * Extended hours as necessary. * On-call to work varied work shifts (day, night, swing, or graveyard) as necessary. * On-call 24 hours/day for emergencies. MENTAL DEMANDS * Continuously requires attention to detail, concentration, and alertness. * Frequently requires use of mathematical skills. * Good judgment and the ability to make appropriate decisions with minimal lead time to ensure restaurant operations run smoothly. * Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS * Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision. * Frequent standing, reaching and handling. * Occasional sitting, stooping, kneeling, crouching, crawling, walking, use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise. * Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites. Other * All other duties as assigned. QUALIFICATION REQUIREMENTS Skills/Knowledge: * Requires mathematical ability for proper cash handling and to process daily paperwork. * Ability to supervise, counsel, motivate, and train others. * Ability to prioritize and coordinate work duties and assignments. * Skilled in providing prompt, friendly and quality customer service. * Skilled in controlling inventory. * Skilled in problem solving. Education/Training: * High School Diploma or equivalent. * Successfully completes all Training. * Valid driver's license required. * Attend seminars as assigned. * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. Experience: * 2+ years management experience in a food service/retail environment. * Strong interpersonal and leadership skills. * Judgment, tact, and diplomacy to effectively resolve conflicts. * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. REPORTS TO: The Franchise Manager and works under the general supervision of the General Manager of Company Operated Stores.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Life is precious including the experiences we have with food and the people we share those experiences with. The Food & Beverage teams at SH Hotels & Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. We're currently in search of a General Manager for 1 Kitchen who shares these values and will champion them. If you strive to be a leader second-to-none, know how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We're looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who's not afraid to get in the trenches with their team to achieve the ultimate outcome. Sound like you? We'd love to connect. (Inside Tip: This role was made with room to grow for a service-minded rockstar.) About you... Passionate about food & beverage and a minimum of 8 years of similar work experience in an upscale luxury environment. Min. 5 years leading a food & beverage team. A post-secondary diploma or degree would be a plus. An expert in food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $110,000-$115,000 annually + incentive bonus Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

What You'll Do: As the hotel's second in command, the Assistant General Manager is integral to the seamless day-to-day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel's leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties. Clearly, the Assistant General Manager is not a position for the faint of heart! To learn more about what you'll be doing on a day-to-day basis, read on: Interview and hire new employees. Receives and resolves guest complaints. Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures. Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel Steps in and acts as General Manager in their absence Where You've Been: A bachelor's degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a team player! We're looking for someone who is willing to step up and aid their team members when needed. When You're Here: Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

QUALIFICATION REQUIREMENTS: Skills/Knowledge: Requires mathematical ability for proper cash handling and to process daily paperwork. Ability to supervise, counsel, motivate, and train others Ability to prioritize and coordinate work duties and assignments Skilled in providing prompt, friendly and quality customer service Skilled in controlling inventory Skilled in problem solving Education/Training: High School Diploma or equivalent. Successfully completes all Training Valid driver's license required Attend seminars as assigned Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Experience: 1+ year(s) experience in a food service/retail environment Strong interpersonal and leadership skills Judgment, tact, and diplomacy to effectively resolve conflicts Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Working Conditions Works indoors under regular Restaurant conditions. Works outdoors under regular weather conditions as needed. Works with a variety of Restaurant equipment. Work Hours: Sunday-Saturday availability Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. Extended hours as necessary. On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary. On- call 24-hours/day for emergency MENTAL DEMANDS: Continuously requires attention to detail, concentration, and alertness. Frequently requires use of mathematical skills. Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly. Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision Frequent standing, reaching and handling Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites Other All other duties as assigned. REPORTS TO: The Restaurant Manager and works under the general supervision of the Franchise Manager. At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. Leadership & Communication Follows all policy and procedures: Complies with all proper uniform standards and sanitation/hygiene requirements. Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift. Promotes Team Service standards by staffing and deploying effectively. Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions. Ensures continual positive interaction among team; provides supervision. Frequently talks to customers/clients and talks to outside trade persons/vendors. Coaches employees and uses progressive counseling process as indicated. Regularly talks on the telephone, writes/composes written language and reads. Product Quality Coordinates the consistent planning, training, coaching and preparation of all products Ensures proper preparation of all product (i.e.\: sandwiches, coffee orders) according to spec and/or customer preference Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service. Understands and adheres to all quality standards (i.e.\: calibration, cleaning, temperatures, etc.) Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing: Displays a sense of urgency and accountability when dealing with customers and crew Handles complaints quickly and effectively Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. Manages shift to ensure Team Service to expedite the process of assembling customer orders: Interacts with all crew members and guests using clear and understandable communication Completes and utilizes Daily Shift Plan on every shift Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: Drive Thru Front Counter Ensures successful opening and closing of all aspects of store operations. Performs “night visits” to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development Trains all new hires using required training methods (i.e.\: Online University requirements) Tracks e‐learning completion using required documentation methods Reviews e‐learning and practice on positions to ensure knowledge and proper execution. Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation ServSafe certified Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.\: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.) Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew Practices all safety and sanitation procedures (i.e.\: handwashing, 3‐sink set‐up, proper rotation, etc.) Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards Administration Responsibly and ethically handles money and deposits in accordance with standards. Deposits cash daily, and reports deposits as required by company standards. Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods. Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance Meets or is under labor cost budget percentage; controls employee turnover and overtime.

With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance * *Tuition reimbursement * Employee assistance program * Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus * Benefits may vary by position so ask your recruiter for details. Airport Location: Honolulu Airport F&B Advertised Compensation: $74,736.00 to $91,344.00 Purpose: The purpose of the General Manager II (GMII) position is to manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M. The GMII ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions. The GMII is responsible for the overall success of the restaurant. Essential Functions: Open and Close * Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements Staffing/Deployment * Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives * Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility. * Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered * Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals * Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community * Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant * Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes * Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives. * Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team. * Accepts, understands, adopts, trains and champions all Employee Engagement behaviors * Ensures that the company has most current contact information for all associates working in the restaurant. Product Availability/Working Equipment * Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures * Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability. * Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. * Monitors and maintains restaurant equipment, schedules routine service or repairs as needed. * Participates and manages company response to NSF and other audits * Minimizes waste, records as needed and participates in food donation program. Brand Knowledge/Proficiency * Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary * Embraces technology and inspires employees to understand and adopt new technologies implemented by the company * Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards * Develops and implements creative strategies to increase revenue Visual/Vibe/Appeal * Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale * Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders * Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals * Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. Safety * Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law * Holds Managers and staff accountable for ensuring all safety standards are understood and followed * Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements. * Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Reporting relationship and other important information * The GMII position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. * The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location. * The GMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. Minimum Qualifications, Knowledge, Skills, and Work Environment: * GMIIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. Generally speaking, restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful. * Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles * Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities * Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion * Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Nearest Major Market: Honolulu Nearest Secondary Market: Hawaii

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: This position will be responsible for assisting the manager of company owned distributorship to meet or exceed all operational and financial goals. Job Components: Financial: * Responsible for holding team accountable to goals that meet the operational budgeted goals. * Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies. * Actively manage AR to maintain acceptable level for operation. * Develop and implement action plans for accounts with unacceptable AR balances. * Manage inventory to coincide with selling activity to ensure proper levels. * Manage Route Service Excellence program for maximum route efficiency. * Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers. Customer Focus: * Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline. * Visits and maintains relationships with key accounts. * Manage dealer erosion. * Key contact for complaints received by operation. * Work with sales team to acquire new business within region. * Formulates, develops, implements and measures market strategies penetration in respective market. Human Capital: * Establish set weekly meetings with operation staff. * Provide performance management utilizing scorecards and progressive discipline process. * Provide recognition and reward for team members that demonstrate outstanding performance * Provide consistent training and coaching to develop team members knowledge, abilities and skills. Process: * Ensures data integrity and timely submittals into reporting systems. * Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance. * Manage routing procedures to ensure maximum utilization of equipment and manpower. Qualifications: * Minimum of 2 years proven managerial experience * Proven sales record * Previous experience in a Warehouse or Distribution environment a plus * Computer skills including Word and Excel preferred * Knowledge of battery or automotive systems a plus * Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively. * Strong Communication - both oral and written * Detail oriented - Pays careful attention to details. * Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings * Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities. * Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen. * Responsive - Reacts promptly to suggestions and requests. * Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly. * Customer Focused - Focuses on satisfying customers * Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals. * Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation. * Battery business knowledge Work Environment: * Ability to sustain posture in a standing position for prolonged periods of time. * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Ability to lift and/or move 50+ lbs. * May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. * Prolonged use of personal computer & telephone. * Ability to operate a motor vehicle. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Assistant Restaurant Manager Upscale Casual - Service Leader Are you an Assistant Restaurant Manager passionate about your fine dining service skills? We are seeking a Professional Assistant Restaurant Manager with strong leadership-building skills and high energy. To become the Assistant Restaurant Manager of this upscale casual establishment, apply today for our location in Honolulu, HI. We employ competitive hospitality professionals, expect to win, and can build sales. We are an excellent company for talented Service Professionals to make their mark! Don't miss this fresh, exciting, and rewarding career opportunity as an Assistant Restaurant Manager in Honolulu, HI. Title of Position: Assistant Restaurant Manager Compensation: $60K - $65K plus bonus Job Description: The Assistant Restaurant Manager upholds the company's Core Values, Vision, and Mission. They report directly to the General Manager as well as the Restaurant Manager when the GM is absent. Assists with the routine daily tasks of managing the FOH staff as well as any special tasks given.. Benefits: Competitive Compensation Insurance Benefits 401(K) Paid Time Off Thorough and Ongoing Training Qualifications: A high school diploma or a general education degree (GED) is required Upper education preferable, however not required 2 - 3 years of related experience, preferably with a full-size restaurant and/or training; or equivalent combination of education and experience. Experience in cash handling and inventory management. Computer skills required. Working knowledge of the Reservations system and Microsoft Office, including but not limited to Outlook, Word, Excel, PowerPoint, and Access. Liquor License (Manager Card required) TB Clearance

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: This position will be responsible for assisting the manager of company owned distributorship to meet or exceed all operational and financial goals. Job Components: Financial: Responsible for holding team accountable to goals that meet the operational budgeted goals. Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies. Actively manage AR to maintain acceptable level for operation. Develop and implement action plans for accounts with unacceptable AR balances. Manage inventory to coincide with selling activity to ensure proper levels. Manage Route Service Excellence program for maximum route efficiency. Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers. Customer Focus: Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline. Visits and maintains relationships with key accounts. Manage dealer erosion. Key contact for complaints received by operation. Work with sales team to acquire new business within region. Formulates, develops, implements and measures market strategies penetration in respective market. Human Capital: Establish set weekly meetings with operation staff. Provide performance management utilizing scorecards and progressive discipline process. Provide recognition and reward for team members that demonstrate outstanding performance Provide consistent training and coaching to develop team members knowledge, abilities and skills. Process: Ensures data integrity and timely submittals into reporting systems. Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance. Manage routing procedures to ensure maximum utilization of equipment and manpower. Qualifications: Minimum of 2 years proven managerial experience Proven sales record Previous experience in a Warehouse or Distribution environment a plus Computer skills including Word and Excel preferred Knowledge of battery or automotive systems a plus Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively. Strong Communication - both oral and written Detail oriented - Pays careful attention to details. Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities. Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen. Responsive - Reacts promptly to suggestions and requests. Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly. Customer Focused - Focuses on satisfying customers Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals. Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation. Battery business knowledge Work Environment: Ability to sustain posture in a standing position for prolonged periods of time. Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Ability to lift and/or move 50+ lbs. May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Prolonged use of personal computer & telephone. Ability to operate a motor vehicle. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Since 1974, VI Resorts by Westgate has been a pioneer in points-based timeshare and a leader in the hospitality industry. What began with a single resort in Hawaii has grown into destinations across three countries from the East Coast to the West, from Canada to Mexico, and from island escapes to mountain adventures. With more than 44,000 Owners, VI is the largest owner-controlled timeshare company in the world. Our mission is simple - create unforgettable vacation memories year after year. Job Description We are looking for an inspiring General Manager to lead the heartbeat of our Lahaina resort. This is a high-impact role responsible for fostering a strong service culture, elevating owner and guest experiences, delivering financial performance, and supporting an exceptional workplace for every Team Member. If you are passionate about hospitality, love developing people, and thrive in a results-oriented environment, we want to meet you. What You'll Lead & Deliver * Oversee daily operations across Front Desk, Housekeeping, Laundry and Maintenance * Lead, coach, and develop a cross-functional team while modeling service excellence * Champion a warm, welcoming, guest-focused culture across all departments * Partner with regional leadership on performance goals, financial plans and property enhancements * Maintain high standards for product quality, safety and service delivery * Ensure property compliance with company policies and procedures and communicate expectations clearly * Support short and long-term strategic planning and improvement initiatives * Perform additional duties supporting success of the resort Qualifications What You Bring * 10+ years of progressive leadership experience in hospitality or resort operations\ * Experience overseeing multiple departments in a fast-paced environment * Strong financial acumen with proven success in budgeting and profitability * Hospitality technology knowledge (PMS, POS, work order/service platforms, guest communication tools, labor scheduling systems) * Timeshare or HOA experience strongly preferred * Bachelor's degree in Hospitality, Business or related field required * Additional leadership or hospitality certifications welcome Skills for Success * Inspiring, hands-on leadership style with strong coaching ability * Excellent interpersonal and conflict-resolution skills * Highly organized and detail-focused * Proactive problem-solver with strong follow-through * Proficient in Microsoft Office and hospitality software platforms * Strong ability to work independently while creating a collaborative, positive team culture Additional Information Why Westgate? * Comprehensive health benefits - medical, dental and vision * Paid Time Off (PTO) - vacation, sick, and personal * Paid Holidays * 401K with generous company match * Get access to your pay as you need it with our Daily Pay benefit * Family benefits including pregnancy, and parental leave and adoption assistance * Wellness Programs * Flexible Spending Accounts * Tuition Assistance * Military Leave * Employee Assistance Program (EAP) * Life, Disability, Accident, Critical Illness & Hospital Insurance * Pet Insurance * Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) * Advancement & development opportunities * Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service. Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 300 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii. The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 6o4 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha. SUMMARY OF FUNCTIONS The Interim General Manager (IGM) ensures the restaurant's day-to-day business operations and management run smoothly. The Interim General Manager acts as a temporary leader, fulfilling the duties as a General Manager would for a designated amount of time. The Interim General Manager will draw up weekly schedules, approve invoices, transfers, and waste logs, order merchandise, and assist with training, recruiting promotions, and planning. Additionally, they are responsible for essential front-of-house manager duties to ensure the restaurant provides excellent service to guests while adhering to company policies and procedures and liaising between front-line employees and executive management. ESSENTIAL DUTIES AND RESPONSIBILITIES Work in tandem with team members and provide coaching and corrective action as necessary. Monitor store inventory and report any needs to the general manager. Respond to and resolve customer complaints and comments as needed. Cooperating with the general manager and assisting with anything from project planning and analyzing financials to staff management. Nurturing positive working relationships with staff. Delegate daily tasks. Address all operational issues in a timely fashion. Supervising staff and controlling merchandise. Ensure that company policies and procedures are followed. Setting a good example for staff. Coordinate daily operations Manage a team of front-of-house and back-of-house staff, including coaching, corrective action, scheduling, training, on and offboarding. Assist in the interviewing, recruitment, and hiring of all positions. Ensure high-quality service and full-time guest satisfaction during all hours of operation. Ensure all quoted seating times are met, and the waitlist is executed properly at the host stand. Ensure kitchen ticket times do not exceed or violate company standards. Maintain order and discipline in the restaurant during working hours. Attend management training/meetings, including leadership and HR management training. Execute opening and closing duties Responsible for daily deposits and the correct operation of the POS systems. Inventory and maintenance of par levels for restaurant items as assigned. Providing excellent customer service to guests and exceptional leadership to all employees. Gain a working knowledge of sales goals, cost of goods sold, labor allotments, budget variance, inventory counts, and all other reporting data as assigned. Enforce and monitor all health, safety, and sanitation standards following company policy. Handle/respond to guest complaints according to provided guidelines as needed. Work closely and be responsive to all management team members, including the Executive Team, to provide seamless execution of operational service. Perform all other duties as assigned, including but limited to specific areas of responsibility assigned by the Director of Operations. QUALIFICATIONS AND EXPERIENCE 5+ years of restaurant management experience. Positive attendance and work performance record. Extensive food and beverage knowledge. Strong leadership, motivational, people, verbal, written, and communication skills Customer service experience as a Manager Excellent decision-making, communication skills, and strong time management skills Experience using POS systems and cash handling. Passion for the food and restaurant industry Familiar with restaurant and workplace safety policies and procedures. Strong computer skills, including G-Suite (i.e. Docs, Sheets, Slides, etc.). Ability to influence others and interact with all levels of the organization. Organized and detail-oriented approach, including strong analytical and tactical execution. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to work extended hours, including weekends and/or holidays. OTHER REQUIREMENTS Must be able to lift and/or carry up to 20 lbs. occasionally. Outstanding oral and written communication skills. High energy, upbeat personality with a sense of urgency. Strong organizational skills, can-do, and positive attitude with the ability to prioritize, multi-task, meet deadlines, and resolve issues effectively in a changing work environment. Must be able to stand and exert well-paced mobility for a scheduled shift. Must have the ability to stand and walk for extended periods. Must have the ability to lift, stoop, and bend. Must be reliable and punctual Must be efficient and accurate with money and figures, including cash management. Must pass assigned training and certifications, including food and alcohol safety. Must be able to work flexible hours, including evenings, weekends, and/or holidays. Benefits/Perks for Eligible Employees Paid Time Off Bereavement Leave Emergency Days Referral Program Employee Discounts Skechers Direct Program Management Bonus Program Medical/Dental Benefits Group Life Insurance Universal Life Insurance Short-Term Disability Compensation: $70,000.00 per year ABOUT US Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service. The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha. Our success comes from the loyalty and dedication of our team, the 6-Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii. VISION To give back to our military and community by becoming the standard for the island dining experience. MISSION Provide quality food, excellent service and the perfect setting served with Aloha. CORE VALUES Pride Our passion for service is rooted in hard work, perseverance, and fun. Quality We are committed to raising the standard in every aspect of our restaurant. Consistency Excellent service. Same taste. Genuine hospitality. Every day. Servant Leadership Our employees serve each other, our guests and lead by example to better our community. Aloha Everyone is welcome and served with love (just like Grandma's house).

*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* The Club General Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgment Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Club General Manager Essential Duties and Responsibilities Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure your team follows superior customer service guidelines. Recruit, hire, train and develop a high performing team consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Schedule team and ensure all shifts are covered. Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. Administration and processing of all weekly employee payroll. Resolve employee issues or concerns, exercising diplomacy and professionalism. Escalate member, staff and club issues to Area Manager Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Club cleaning and maintenance Take prospective members on tours and new member sign up. Facilitate all member requests, issues and questions. Ensure prompt opening/closing of gym. Oversee cleanliness and maintenance of facility Ensure safety of team, members and club property. Determine and communicate equipment repair in a timely manner. Manage marketing efforts by ensuring that your team is aware and trained on all marketing promotions. Authorize expenditures and refunds. Make daily bank deposits, if applicable. Prepare all HR related forms and send to Corporate Payroll Team. Club General Manager Qualifications/Requirements At least 1 year management experience. At least 2 years customer service experience. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers. Basic computer proficiency. A passion for fitness and health. High energy, with an upbeat and positive attitude! Punctual and reliable. Strong listener with the ability to empathize and problem solve. High School diploma/GED equivalent preferred. Must be 18 years of age or older. Club General Manager Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will encounter cleaning chemicals during shift. Movement, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. Mission Statement At Supreme Fitness Group, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include Free Black Card gym membership at all in-network locations. Use of gym facilities and all Black Card amenities Benefits including: medical, 401k, and supplemental insurance. Discounts on merchandise sold at the club. Discounts on movie tickets, theme parks, hotels, attractions, and more. A fun, energetic work environment with a fast-growing organization. Compensation: $50,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Description Leads a team of highly skilled professionals able to consistently meet and exceed the specific financial needs of defined target markets, including consumers and local businesses, by providing, an access point tailored to the needs and preferences of the defined target markets, high value, advice-oriented relationships and exception management, network flexibility, high level of customer responsiveness and service and defined market alignment. Is accountable for achieving sales, service, and profitability goals, while ensuring regulatory and legal compliance. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Financial/Production Accountabilities Develops and executes relationship sales, service strategies and tactics to achieve the following goals for the division: Deposit portfolio Fee Income Customer Retention and Growth Cross Sales Referrals Customer and Community Relationships Develops, serves, and retains a diverse customer base reflective of defined target markets. Serves as a community leader, including supporting community initiatives. Performance will be measured against the following indicators: Targeted overall customer retention and HVC retention rate Serves on a minimum of 2 key community-based organizations, and in a leadership role for at least one of the two. Knows and is known by State and County elected officials as representing the Bank. People Management Attracts, develops, and retains the right staff to achieve short and long term goals and objectives. Creates an environment where the Bank's performance management process is administered fairly; holds others accountable, addresses performance issues appropriately, provides frequent development opportunities, and makes investments to allow for the advancement of existing staff. Demonstrates an understanding of and actively supports the Bank's EEO and AAP practices and policies. Embraces diversity and demonstrates the Bank's core values in every day behavior. Ownership and Management of Key Processes Makes key business decisions to achieve desired results. Includes responsibility for approving policy exceptions, within stated authority limits. Balances risk versus opportunity/customer relationship, and ensures operations are efficient and sufficient to pass operational and compliance audits, and legal review. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university, preferably in a related field required. Experience: 9+ years of experience in small business and consumer lending management experience in financial services required. 6+ years of experience in Management required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. Leadership & Communication * Follows all policy and procedures: * Complies with all proper uniform standards and sanitation/hygiene requirements. * Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift. * Promotes Team Service standards by staffing and deploying effectively. * Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. * Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. * Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. * Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions. * Ensures continual positive interaction among team; provides supervision. * Frequently talks to customers/clients and talks to outside trade persons/vendors. * Coaches employees and uses progressive counseling process as indicated. * Regularly talks on the telephone, writes/composes written language and reads. Product Quality * Coordinates the consistent planning, training, coaching and preparation of all products * Ensures proper preparation of all product (i.e.: sandwiches, coffee orders) according to spec and/or customer preference * Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service. * Understands and adheres to all quality standards (i.e.: calibration, cleaning, temperatures, etc.) * Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. * Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service * Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing: * Displays a sense of urgency and accountability when dealing with customers and crew * Handles complaints quickly and effectively * Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. * Manages shift to ensure Team Service to expedite the process of assembling customer orders: * Interacts with all crew members and guests using clear and understandable communication * Completes and utilizes Daily Shift Plan on every shift * Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: * Drive Thru * Front Counter * Ensures successful opening and closing of all aspects of store operations. * Performs "night visits" to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development * Trains all new hires using required training methods (i.e.: Online University requirements) * Tracks e‐learning completion using required documentation methods * Reviews e‐learning and practice on positions to ensure knowledge and proper execution. * Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation * ServSafe certified * Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.) * Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew * Practices all safety and sanitation procedures (i.e.: handwashing, 3‐sink set‐up, proper rotation, etc.) * Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards Administration * Responsibly and ethically handles money and deposits in accordance with standards. * Deposits cash daily, and reports deposits as required by company standards. * Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. * Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. * Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability * Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. * Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods. * Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance * Meets or is under labor cost budget percentage; controls employee turnover and overtime. QUALIFICATION REQUIREMENTS: Skills/Knowledge: Requires mathematical ability for proper cash handling and to process daily paperwork. * Ability to supervise, counsel, motivate, and train others * Ability to prioritize and coordinate work duties and assignments * Skilled in providing prompt, friendly and quality customer service * Skilled in controlling inventory * Skilled in problem solving Education/Training: * High School Diploma or equivalent. * Successfully completes all Training * Valid driver's license required * Attend seminars as assigned * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Experience: * 1+ year(s) experience in a food service/retail environment * Strong interpersonal and leadership skills * Judgment, tact, and diplomacy to effectively resolve conflicts * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Working Conditions * Works indoors under regular Restaurant conditions. * Works outdoors under regular weather conditions as needed. * Works with a variety of Restaurant equipment. Work Hours: * Sunday-Saturday availability * Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. * Extended hours as necessary. * On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary. * On- call 24-hours/day for emergency MENTAL DEMANDS: * Continuously requires attention to detail, concentration, and alertness. * Frequently requires use of mathematical skills. * Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly. * Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: * Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision * Frequent standing, reaching and handling * Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise * Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites Other * All other duties as assigned. REPORTS TO: The Restaurant Manager and works under the general supervision of the Franchise Manager.

At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. Leadership & Communication Follows all policy and procedures: Complies with all proper uniform standards and sanitation/hygiene requirements. Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift. Promotes Team Service standards by staffing and deploying effectively. Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions. Ensures continual positive interaction among team; provides supervision. Frequently talks to customers/clients and talks to outside trade persons/vendors. Coaches employees and uses progressive counseling process as indicated. Regularly talks on the telephone, writes/composes written language and reads. Product Quality Coordinates the consistent planning, training, coaching and preparation of all products Ensures proper preparation of all product (i.e.\: sandwiches, coffee orders) according to spec and/or customer preference Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service. Understands and adheres to all quality standards (i.e.\: calibration, cleaning, temperatures, etc.) Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing: Displays a sense of urgency and accountability when dealing with customers and crew Handles complaints quickly and effectively Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. Manages shift to ensure Team Service to expedite the process of assembling customer orders: Interacts with all crew members and guests using clear and understandable communication Completes and utilizes Daily Shift Plan on every shift Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: Drive Thru Front Counter Ensures successful opening and closing of all aspects of store operations. Performs “night visits” to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development Trains all new hires using required training methods (i.e.\: Online University requirements) Tracks e‐learning completion using required documentation methods Reviews e‐learning and practice on positions to ensure knowledge and proper execution. Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation ServSafe certified Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.\: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.) Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew Practices all safety and sanitation procedures (i.e.\: handwashing, 3‐sink set‐up, proper rotation, etc.) Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards Administration Responsibly and ethically handles money and deposits in accordance with standards. Deposits cash daily, and reports deposits as required by company standards. Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods. Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance Meets or is under labor cost budget percentage; controls employee turnover and overtime. QUALIFICATION REQUIREMENTS: Skills/Knowledge: Requires mathematical ability for proper cash handling and to process daily paperwork. Ability to supervise, counsel, motivate, and train others Ability to prioritize and coordinate work duties and assignments Skilled in providing prompt, friendly and quality customer service Skilled in controlling inventory Skilled in problem solving Education/Training: High School Diploma or equivalent. Successfully completes all Training Valid driver's license required Attend seminars as assigned Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Experience: 1+ year(s) experience in a food service/retail environment Strong interpersonal and leadership skills Judgment, tact, and diplomacy to effectively resolve conflicts Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Working Conditions Works indoors under regular Restaurant conditions. Works outdoors under regular weather conditions as needed. Works with a variety of Restaurant equipment. Work Hours: Sunday-Saturday availability Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. Extended hours as necessary. On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary. On- call 24-hours/day for emergency MENTAL DEMANDS: Continuously requires attention to detail, concentration, and alertness. Frequently requires use of mathematical skills. Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly. Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision Frequent standing, reaching and handling Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites Other All other duties as assigned. REPORTS TO: The Restaurant Manager and works under the general supervision of the Franchise Manager.