Restaurant general manager jobs in Indio, CA

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for a Store Manager to join our Cabazon Outlet store in California. The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership / management role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service! BE THE ISLAND GUIDE Create a relaxed destination - Develop/streamline restaurant processes in partnership with the General Manager, Executive Chef and Regional Manager. Set the course - Partner with the General Manager, ensuring both BOH and FOH delivers exceptional services experience and all appropriately reflects the Tommy Bahama lifestyle through brand execution, visually and experientially. Build the perfect oasis - Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job. Support your crew - In partnership with the Restaurant Manager(s), assist employees with career development strategies to improve employee retention and build bench strength. Proactive in Paradise - Partner with Retail General Manager, Executive Chef and Bar Manager on all expenses that are shared with restaurants. ESSENTIALS FOR LIFE IN PARADISE You have 4+ years hospitality experience. You have a 2+ years Restaurant Management / Leadership experience. You have a current food handler's card and other certification as required by federal/state/local law. You have strong knowledge of food and beverage menu - including ingredients, preparation methods, and presentation. You have strong verbal and written communications skills and is able to communicate operational information - proven track record of increasing experience and responsibility. You are comfortable using a computer, navigating Windows and Microsoft Office, Point of Sale System and Outlook Email You have a high school diploma or GED. Willingness to perform other duties as required that are necessary to support the business. ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 40 pounds frequently. Bending/stooping/kneeling required - frequently. Routine standing for duration of shift. Maneuvering the following types of equipment or machinery: Hand cart, blenders, knives, slices, wine keys and other tools listed in training manual. Scheduled shifts determined by business needs. Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget. Rate Range: $75,000.00 to $110,000.00 Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

General Manager Our Blend: Born and brewed in Southern California since 1963, TheCoffee Bean & Tea Leaf has become one of the world's largestspecialty coffee and tea retailers. Todaywe have global presence with Cafés around the world and offices in California,Singapore and Malaysia. As we grow our brand, we are committed to maintaining ourvalues, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied byour Team Members made us famous and beloved by our guests, first in SouthernCalifornia and now around the world. We are a brand centered around passion. Apassion for our premium products, our people and our customers. Passion is contagious,and we've got a serious case of it. If you are just aspassionate as we are, come join our Brew Crew!! The position we arebrewing: Do you love premium Coffee &Tea? Do you want to work for a socially responsible, guest service drivencompany? The Coffee Bean & Tea Leaf General Manager curates memorableexperiences for our guests and the CBTL team daily. We are seekingfriendly, dedicated, and creative Barista's to provide our guests with theworld's finest quality coffee and tea experience. As a member of our team, youwill have the opportunity to engage with the clients while developing yourskills in a variety of areas across the business. Many of our General Managersstarted off as Baristas! If you are looking for an opportunitywhere you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining ourgrowing and diverse team. Whatyou will Measure and Blend: * Leadby example. General Manager is a leader/advocate for your team by drivingprofitability, service, performance, and operational excellence throughcoaching and training. * Bea coffee & tea expert. You bring the passion, we provide the training, andyou share it with the team and guests providing a Total QualityExperience. * Generatenew guests. Many guests shop online these days; however, the store is where wemeet many of our guests for the first time. * Careabout safety. Safe store environment, healthy employees and guests are ournumber one priority. * Contribute.General Manager to manage a profitable store by tracking sales and overseeingthe day to day operations and risk management. Help the store with tasks, ideasand support store growth operationally. * BeCreative. Visual merchandising and product placement to create memorableexperiences for the guests. * Bean advocate. As the face of CBTL you will build the store presence byconnecting with your local community to attract & retain fresh talent. * Bea Mentor. General Manager will mentor an Assistant General Manager as well asother store staff by knowledge sharing and embodying CBTL guiding principles. Your Ingredients: * AtThe Coffee Bean & Tea Leaf, we hire for our core values Friendliness /Respect / Ownership / Teamwork / Honesty - FROTH and identify team members whoshare these values. Perks: * Benefits: Medical, Dental, Vision, 401K, Pet,Accident, Life, Long-Term & Short-Term Disability * Discounts on our Coffee and Tea * Pay Rate: $30.00-$37.00 Hourly * Observed Holidays * Vacation Pay * Sick Pay This role may besubject to the following working conditions: * Climbing * Balancing * Stooping * Kneeling * Crouching * Reaching * Standing * Walking * Pushing * Pulling * Lifting * Grasping * Feeling(Tangible) * Talking * Hearing * RepetitiveMotion * Sitting * Mediumwork - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds offorce frequently, and/or up to 10 pounds of force constantly to move objects. * Theworker is subject to both environmental conditions. Activities occur inside andoutside. * Theworker is subject to extreme cold. Temperatures typically below 32 degrees forperiods of more than one hour. Consideration should be given to the effect ofother environmental conditions, such as wind and humidity. * Theworker is subject to extreme heat. Temperatures above 100 degrees for periodsof more than one hour. Consideration should be given to the effect of otherenvironmental conditions, such as wind and humidity. * Theworker is subject to noise. There is sufficient noise to cause the worker toshout in order to be heard above ambient noise level. * Theworker is subject to hazards. Includes a variety of physical conditions, suchas proximity to moving mechanical parts and moving vehicles. * Theworker is required to function in narrow aisles or passageways. International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits anyform of employee harassment or discrimination on the basis of any suchprotected status. The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.

Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part-time and full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year. Great Reasons to Work with Us Career advancement opportunities Fun Work Environment Medical Benefits Company Paid Time Off Premium pay for Worked Holidays 401K Program On-line Learning system Associate recognition Programs Merchandise and dining discounts Transportation and parking space assistance How You can Make a Difference Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. People Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. Must be passionate about supporting your TEAM! Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers. Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures. Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides. Ensure all direct reports complete all compliance based and brand specific training by the due date. Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis. Ensure performance evaluations and associate coaching is delivered on a timely basis. Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team's morale and making necessary adjustments. Operational Excellence Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind. Must have a passion for the guest! Must say “Yes”, “Please” and “Thank You”! Must smile often! Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. Role model the behaviors and service expectations you have of your team. Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code. Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary. Create a culture that promotes a safe and healthy environment. Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure consistent high quality of food preparation and service. Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not. Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry. Profitable Growth Drive top line sales and profitability Analyze financial data on a daily basis and take appropriate action to maintain profitability. Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved. Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control. Ensure all recipe and portioning standards are being followed to minimize costs. Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability. Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures. Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured. Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Identify opportunities and solve them. Innovation Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems. Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations. In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity Maximize resources to improve process and grow the business. Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts. Self-driven, work independently, and always do the right thing. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Must be able to sustain performance under conditions of stress-such as tight deadlines and detailed questioning. Effective Communication Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation. Open-minded to feedback. Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions. Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present. Must exhibit leadership courage and the ability to coach up as well as coach direct reports. Position Qualifications: 5-7 years of experience in a full-service restaurant. Obtain and maintain current Serve Safe Food Manager's Certification within six months of hire/promotion. Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances. Standing for long periods and the ability to work in an environment with varying temperatures. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs. Proficiency required in reading and writing, Microsoft Office Suite, and mathematics. Salary Range $72,000 - $78,000

General Manager - RV Resort Job Type: Full-Time About Us: At WGP Property Management, a Three Pillar Company, we're passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for. Headquartered in Spring, Texas, we proudly manage 80 communities across 14 states, representing more than 7,400 homes - and growing! At WGP Property Management, we live by our VALUES: Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence. Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong. Position Overview: WGP is seeking a reliable, friendly, and hands-on General Manager to lead the day-to-day operations of one of our growing RV resort communities. As the face of the property, you'll ensure smooth operations, a welcoming atmosphere for guests and residents, and a safe, well-maintained environment. This leadership role is perfect for someone who takes pride in their work, enjoys creating a sense of community, and understands the balance between operational excellence and guest satisfaction. You'll oversee financial management, staff and contractor coordination, guest services, and physical upkeep of the resort. Key Responsibilities: As General Manager, your responsibilities will include (but are not limited to): Ensure Safety and Compliance Maintain a safe, clean, and code-compliant environment for guests and employees. Enforce park rules consistently and fairly. Stay up to date with and enforce OSHA safety standards and Federal Fair Housing regulations. Respond to emergencies and incidents professionally and promptly. Accurately track and report working hours, inspections, and compliance items. Drive Revenue and Operational Efficiency Oversee all income sources: site rentals (daily/weekly/monthly), propane sales, laundry, Wi-Fi, and RV storage. Market and advertise available sites through online platforms and directories. Process guest applications and reservations in alignment with Fair Housing practices. Collect and deposit rents, track payments, and issue notices as needed. Read utility meters and manage monthly billing. Monitor expenses, obtain quotes, and implement cost-effective solutions. Think like an owner: look for ways to increase income and reduce waste. Portfolio Optimization Ensure that community oversight is functioning effectively; the key opportunity lies in driving occupancy, optimizing pricing, and increasing yield across the portfolio. Conduct market analyses and competitive rate reviews to ensure pricing aligns with current demand. Implement dynamic rent and incentive strategies to accelerate lease-ups and reduce vacancies. Partner with the marketing team to maximize lead-to-lease conversion and ensure all available units are monetized efficiently. Track and analyze revenue performance to provide data-driven recommendations that minimize vacancy loss and increase NOI. Serve as a strategic driver of revenue performance, using analytics and pricing strategy to elevate occupancy and overall portfolio results. Foster a Positive Resident and Guest Experience Build strong relationships with residents and guests to promote a respectful, welcoming community. Plan and coordinate community activities like cookouts, clean-up days, and social events. Communicate clearly through newsletters, announcements, and in-person interactions. Handle resident concerns promptly and fairly to maintain a pleasant environment. Oversee Property Appearance and Maintenance Take pride in the property's appearance-first impressions matter. Supervise landscaping, maintenance teams, and outside contractors. Ensure all work is performed to a high standard and in compliance with safety procedures. Step in when needed: if something's broken, fix it; if it's dirty, clean it. What We're Looking For: Success in this role comes down to five key mindsets: Own the Job - Take initiative, stay accountable, and follow through. Be Humble - No task is too small or beneath you; lead by example. Think and Act Like a Business Owner - Protect revenue, control costs, and make smart decisions. Serve Your Customers - Treat residents with respect and care while enforcing rules fairly. Show Pride Through Appearance - Keep your community clean, orderly, and welcoming at all times. Your performance will be evaluated on how well you demonstrate these mindsets in your daily work. Qualifications: Experience in hospitality, property management, customer service, or similar fields preferred Strong leadership, communication, and interpersonal skills Ability to solve problems independently and manage multiple priorities Familiarity with budgeting, financial oversight, and basic maintenance practices Understanding of Fair Housing laws and general property regulations (training available) Comfortable using computer systems and learning new platforms (Rent Manager a plus) Self-motivated, detail-oriented, and proactive with a strong work ethic Commitment to professionalism, integrity, and creating a great guest experience Requirements: Experience in RV park, campground, or hospitality property management preferred Ability to use company-provided computers, property management software (Rent Manager or similar system), and related technology tools Valid driver's license with a clean driving record and ability to safely operate a vehicle Reliable personal transportation with the ability to respond quickly to community needs or emergencies Comfortable working flexible hours, including weekends and holidays as required Physically able to walk the property daily, read utility meters, and work outdoors in various weather conditions Capable of performing light maintenance and upkeep tasks such as cleaning, painting, or basic repairs when needed Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community WGP Property Management is proud to be an Equal Opportunity Employer. We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including “ban the box” and fair hiring requirements. Benefits: At WGP Property Management, we believe in taking care of our team just as we care for our communities. When you join us, you'll enjoy: A positive, team-oriented work environment that reflects our Company Values Opportunities for career growth and advancement within the organization Paid holidays, paid time off (PTO), and paid sick leave to support work-life balance Comprehensive health insurance options, including medical, dental, vision Voluntary benefits available, including life insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Legal Care Plan, Flexible Spending Account (FSA) 401(k) plan with company match to help you plan for the future JOB CODE: 1000005

The General Manager ensures Association business is executed in a timely and accurate manner, in accordance with Association governing documents, Board policies, FirstService policies and procedures, California civil code, and other applicable regulations. The General Manager will consistently adhere to and perpetuate the mission and vision of the Board of Directors, and membership, and has oversight over all aspects of the operations of the building. This would include, but is not limited to: building strong relationships with the board of directors, committees and residents, ensuring building systems and common areas are properly maintained, managing staff and vendor performance, administering any shared cost arrangements, ensuring homeowner adherence to community rules and regulations, preparing the budget, presenting financial reports, preparing for and attending board meetings, and communicating with outside entities such as the City or County and its departments, Fire Authority, local Police Department, Water District, and utility companies as necessary. The General Manager takes pride in the look and feel of the building and "owns" the activities of all vendors and staff deployed in the building. Compensation: $100,000.00-120,000.00/yr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. * Acquire an understanding of all Community governing documents (CCRs, By-Laws and published rules) and ensure all requirements are followed. * Quickly gain a working knowledge of FirstService systems (including FSR Connect, Auto Board Packet, AVID AP, ADP, Jenark, etc...), and assimilate standard operating policies and procedures. * Recruit, hire, train and supervise all staff. Create staffing plans and budgets for Board approval. Use FSR associates whenever possible but determine when certain positions are best outsourced. Hold regular touch bases and staff meetings with the team. * Promote FSR's Global Service Standards amongst FSR associates and vendors. Include these standards in daily coaching and performance management discussions. * Proactively inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner. * Ensure all fire, life and safety systems are operable and evacuation plans and emergency procedures are documented and understood by staff and residents. * Ensure operating procedures and preventative maintenance plans are in place for all key systems. (HVAC, Pumps, Boilers, Security, etc...) * Respond to homeowner / resident requests for maintenance or compliance issues, or architectural change approvals. * Create an annual calendar of key client meetings and events and incorporate into FSR Connect and personal calendar. * Work with Association legal counsel on any pending or existing litigation after coordination with the Board President and provide periodic updates to the Board. * Prepare and post board meeting agendas, working with the Board President to prepare the items to be discussed and acted on. * Prepare concise, yet detail-oriented, board meeting packets which allow the Board to make informed decisions without lengthy discussion. * Attend and participate in Board and committee meetings, as requested, and ensure minutes are prepared. * Approve and code vendor invoices and ensure vendors comply with the terms of their service contracts. * Gather detailed bids for major non-recurring projects or for requested changes in recurring vendor contracts. * Monitor the financial position of the Association and present monthly financial reports and any documents requiring Board member signatures. The GM should have a strong financial background and be able to understand and work with the finance committee on the financial statements and budget. * Lead Boards toward the development of short-term and long-range plans and develop recommendations for specific action plans to achieve Board objectives. * Plan, coordinate and participate in an annual Board Boot Camp. * Prepare annual budget drafts, in working with the Finance Committee and Board, with updated reserve study disclosures and ensure the annual budget is distributed in a timely manner. * Support the activities of various Board sub-committees and provide a seamless connection between the Board of Directors and committees. * Administer the Annual Election and meeting. * Ensure annual CPA audit / review is completed and distributed within 120 days of year end. Also ensure tax returns are completed and filed by CPA. * Assess and monitor community needs: identify opportunities for improved communication or service delivery methods. Implement programs or improvements. * Attend key Four Seasons community events. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Review annually and update as needed the Homeowner Welcome Program. * Perform or assist with any operations as required to meet client needs and company deadlines. Notify supervision of unusual or non-recurring equipment, operating, or staffing problems. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work for the entire staff. * Participate in FSR training activities and updates and follow all policies and procedures. * Attend and participate in professional group meetings. Stay abreast of new trends and innovations in fields of community management and community programming. * Perform any range of special projects, tasks and other related duties as assigned. * Other duties as assigned. Skills & Qualifications: * Bachelor's degree in public administration, Business Administration or related field preferred, but not required. * CMCA or PCAM designation preferred, must be working towards a designation if not currently held. * A minimum of three years of successful high-profile community management experience or equivalent professional experience in a related field such as rental property or hotel management. * Excellent general math skills. Strong user of Microsoft Office tools. Strong written and verbal communication skills. Must be an "active" listener who can anticipate issues and drive for mutually satisfactory resolution. Be proficient in English, Spanish language a plus. * Be well spoken so as to instill confidence in the homeowners that reside within the community as well as the public that may interact through designated programs. * Understand the role and purpose of a homeowner's association and is familiar with HOA rules and guidelines, facility maintenance, association governing documents, and financial statements and budgets. * Service-oriented mindset, with multi-tasking abilities and a flexible, resilient attitude. Can work with volunteer board members and is comfortable in a "servant-leader" role. * Display a community posture that positively represents the vision of the Association. * Must be able to deal with conflict and work well under pressure. * Protect the confidential nature of the work as appropriate. * Must be able to instill confidence in staff, board members and residents by being prepared and knowledgeable. Education & Experience: * Must possess or be actively working towards a CMCA or other CAI designation. * A minimum of three years of successful General Manager experience in community management or equivalent professional experience in a related field, having been responsible for a staff of individuals with a variety of expertise's, background and job assignments. * Bachelors Degree in Public Administration, Business Administration or related field preferred. * Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must be able to stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks and uneven areas. The work environment characteristics are normal office conditions. Consistent and regular attendance required. Hours over and above normal office hours will occur, including evenings and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * Must have reliable transportation and be able to drive to other work locations. Most Board meetings take place in the daytime during the work week. * Valid Driver's License and State Mandated Vehicle Insurance required. Supervisory Responsibility: * Manage activities of any on-site personnel, including: Asst General Manager, Operations staff, Front Desk staff, etc * Develop staffing plans and use approved s to set performance expectations. * Ensure FSR associates are trained and follow our policies, procedures and global service standards. * Vendor staff (Landscaping, Custodial, Engineering, and Maintenance) should be held to same standards as FSR personnel whenever possible. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

General Manager! The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Duties The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. In addition, they: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Communicate to their immediate supervisor when additional training guidance and practice is needed Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off Understand how each job responsibility impacts guests, employees, and overall restaurant operations Ensure their management team & Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale Institute and follow advanced cash handling policies and procedures Hire, train, schedule and oversee the daily tasks of their teams Manage purchasing, inventory, maintenance and other operational functions Develop strategies for better workplace efficiency and goal achievement Focus on building sales and forecasting future performance Abide and enforce to the rules and direction given by the General Manager Job Expectations The General Manager is expected to create, execute and follow up on the restaurant's business plan. In addition, they: Effectively plan, organize, and implement all daily operational routines and activities with the management team Ensure all required administrative duties and daily paperwork including required checklists are completed Ensure and/or opening activities are completed Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Ensure that they and all the team abide by company policies and directives Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate Communicate effectively with their management team & Team Members and to resolve any interpersonal issues as needed Requirements Current student or high school diploma/GED preferred Must be at least 21 years old and fluent in English Previous Assistant General Manager/General Manager experience Certified in all stations following the DHC Training Program Current ServSafe Certification Flexibility to work nights, weekends, and holidays Ability to stand for long periods of time and work in a fast-paced environment Positive attitude while conducting any and all duties Commitment to guest satisfaction Effective communicator with co-workers and the restaurant management team Transportation & Accessibility Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with supervisor and co-workers Hours Must be able and willing to work flexible hours including opening and closing shifts This includes working weekends/nights and holidays whenever necessary Skills & Abilities Ability to delegate tasks Excellent time management, organizational and planning skills Strong people/guest service skills Strong attention to detail and ability to multitask Confident, proactive and willing to take on challenges Ability to look at the restaurant operations from a guest's point of view Ability to take initiative and solve problems Able to stand for long periods of time Able to bend and stoop Able to work around heat Able to work around others in close quarters Able to lift 50-75 lbs. comfortably We use eVerify to confirm U.S. Employment eligibility.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Palm Springs General Manager will oversee all Directors and assist with the management, promotion, and operation of the facility in all facets, including operations, sales, marketing, finance, food and beverage, security, IT, production, technology, capital projects, partnerships, special events, community relations, sustainability, branding, and all other related departments within the Convention Center. The General Manager is responsible for shaping the overall culture, direction, coordination, and evaluation of the team and facility. This executive will also be responsible for maximizing the number of events and revenue opportunities at the venue and will work in unison with City of Palm Springs and community stakeholders to maximize the amount of regional and national convention/meeting business which occurs annually at the PSCC. This role will pay an annual salary of $210,000 to $230,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until November 14, 2025. Responsibilities Maintains active contact and effective working relationships with in-house Food and Beverage provider, Contract Administrator, City of Palm Springs departments, CVB, Facility Clients, Community Stakeholders, convention/live event industry decision makers, labor unions, and community and civic organizations. Monitors OVG's compliance with all provisions of the management contract. Aggressively promotes the use of the facility with the local destination sales and marketing organization to maximize the facilities utilization with high impact events. Negotiates contractual agreements as determined necessary and in the best interests of the facility. Negotiates lease agreements with meeting planners, third party organizations, event organizers, and promotors. Coordinates facility involvement and event hosting with Convention and Visitors Bureau. Assures the coordination, implementation and administration of specific policies and procedures prescribed by OVG corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control, crisis management procedures, or other areas as needed. Develops and implements facility goals in accordance with the management contract, the client's objectives, corporate policy, and good business practices. Prepares and maintains required and necessary reports/records for the Contract Administrator/City of Palm Springs, Board Members, and the OVG Corporate Office. Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility. Assists and coordinates with the development of the annual operating event calendar, operations schedules, capital improvement plans, and projections for all revenues and expenses. Conducts leadership and staff meetings on a consistent basis. Directs the development and administers the execution of facility operating and marketing financial budgets, to include, operating revenue, expense budgets and capital expense plans. Maintains daily oversite for all operations and event activity at the PSCC in collaboration with fellow OVG staff, assuring the successful coordination and execution of all activities. Provides final approval of all contracts and agreements with licensees, vendors, suppliers for necessary activities and services at the facility. Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, boards, stakeholders, partners, agencies, departments and individuals; assures and maintains the integrity of the facility and OVG360 in all forms of communication and personal contacts. Oversees and advises Human Resources on any necessary revisions/modification to the staffing plans, including number and types of employees, essential functions, salaries, and benefits. Assures the administration of personnel and the operation of the facility are conducted in accordance with applicable local, state and federal regulations. Continually evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with OVG360 policies and procedures. Responsible for recruiting, training, supervising and evaluating administrative and supervisory staff. Establishes and maintains effective working relationships with all OVG PSCC team members. Responsible for creating an exceptional working environment for all PSCC staff. Assures that the PSCC is at peak operating efficiency and all facility improvement projects are completed on time and on budget. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields. Minimum 10 years progressively responsible experience in supervision and/or management of a facility of similar size preferable. Or, equivalent combination of education and experience. Experience in contract negotiations, budgeting, forecasting, purchasing, personal supervision, human resources, finance, operations, capital projects, security, sponsorships, event management and sales and marketing. Experience in labor relations and union contracts. SKILLS AND ABILITIES: An extremely strong collaborator and relationship builder with a proven history of success with clients, stakeholders and managed teams. Excellent communication and interpersonal skills and organizational ability. Detail oriented with experience producing high level reporting for board and corporate review. A true multi-tasker. Ability to work with and maintain highly confidential information is required. Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative and collaborative environment. Demonstrated knowledge of the principles and practices required in the successful management of a convention facility. Ability to anticipate problems and implement immediate corrective action. Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the convention and live entertainment industry. Considerable knowledge of safety regulations and other federal, state or local laws and regulations. Experience working in collaboration with DMO and local hotels to drive high impact business. A leader and mentor with an entrepreneurial spirit. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Job Overview Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else. Benefits PTO/Sick & (6) Annual Paid Holidays Medical, Dental & Vision Insurance 401(k) Matching Paid Skills Enhancement Training Employee Discount - Service & Parts Equipment/Toolbox Relocation Assistance Employee Referral Program *This position is available to start ASAP. Apply today! Responsibilities Oversee all aspects of daily operations, including scheduling, workflow management, & quality control. Ensure efficient use of resources and high standards of service delivery. Implement & enforce safety protocols and industry regulations. Foster a positive work environment by providing ongoing coaching opportunities. Uphold a customer-centric approach by ensuring prompt & courteous service. Experience addressing customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks). Maintain strong relationships with customers to enhance loyalty & satisfaction. Stay updated with industry trends, technological advancements, & other markets. Maintain accurate records of operations, financial transactions, & employee activities. Prepare regular reports for management regarding shop performance & key metrics. Ensure compliance with all legal & regulatory requirements. Qualifications Proven experience as a General Manager or similar role in an auto mechanic shop. Efficient in Digital Visual Inspections & Procedures Experience with Autoflow or similar platform, preferred but not required Strong leadership & managerial skills with the ability to motivate a team. Sound knowledge of automotive systems, repair techniques, and industry standards. Solid understanding of financial management & budgeting. Ability to multitask, prioritize, & manage time effectively. Degree in Business Administration, Automotive Technology or similar technical college Physical Requirements Occasionally lift and/or move over 50 pounds Ability to work with tools lifted above their head Work in tight spaces as dictated by the vehicle's needed repair Have the needed dexterity in order to efficiently use hand-tools Walk/stand for the majority of the workday Drive manual transmission vehicles Keeping a brisk work pace in a high-volume environment Efficiently navigate a computer Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

Scope of the Job At Soho House, the Le Vallauris Assistant General Manager is key in upholding the legacy, refinement, and exceptional service standards of one of Palm Springs' most storied dining institutions. This position supports all aspects of the business by ensuring operational excellence, world-class guest experience, strong staff engagement, and optimal profitability within a high-quality, experience-driven environment. The Assistant General Manager oversees day-to-day staff management and leads the dining room with grace and precision. Working closely with the Area General Manager and cross-functional partners, they ensure that every touchpoint reflects the authenticity and excellence expected of Le Vallauris. As an operational leader and ambassador, the Assistant General Manager embodies the history, sophistication, and culinary and wine heritage of Le Vallauris while fully embracing the Soho House ethos. The role champions a warm, elevated, and detail-driven hospitality experience rooted in impeccable service traditions and personalized guest care. A successful Assistant General Manager safeguards the restaurant's reputation for exceptional dining and gracious hospitality. This leader collaborates with the Area General Manager, Head Chef, Regional Manager, and COO to execute strategic objectives that strengthen the business, enhance relevance, and support long-term success and profitability. Key Responsibilities * Oversee daily and weekly operations, including scheduling, reservation management, and real-time floor leadership, to ensure seamless, high-quality service * Manage end-of-day procedures, nightly reports and financial close * Provide timely operational and economic insights that guide action plans to optimize profit, control margins, and elevate the guest and member experience * Lead the floor during service and act as Manager on Duty with, and in the absence of, the Area General Manager, and with, and in the absence of F&B Manager, to achieve consistency, proper execution, and adherence to Le Vallauris standards * Consistently observe and operate within proper P&D / HR protocol * Develop and maintain strong relationships with local clientele and community leaders to strengthen the restaurant's reputation and drive repeat business * Curate exceptional guest experiences * Uphold quality control across all service touchpoints-including food, beverage, pacing, ambiance, and hospitality standards-in alignment with expectations for the high-quality restaurant that is Le Vallauris * Adhere to Soho House & Co policies for food safety, allergy protocols, and health compliance; partner with Health & Safety leaders to maintain a safe, compliant, and inviting environment for members, guests, and staff * Collaborate closely with the Area GM and partner with all Head Office departments (People & Development/HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping, and Facilities) to drive effective processes, implement improvements, and support staff, guest, and member retention * Perform regular staff education trainings on service, wine and food in pre-shift meetings * Support the planning, coordination, and execution of major seasonal initiatives and "big moments" * Contribute to the development and implementation of policies, procedures, and systems that enhance business operations, service delivery, and the overall member and guest experience * Perform other duties as assigned by the Area General Manager Experience Required * At least 6+ years managing high-volume Food and Beverage (F&B) or multi-unit operation * Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention and emergency procedures to ensure the safety of all staff and guests * Interview new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning * Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys * Innovator with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink * Naturally hospitable. Creative and analytical thinker; encompasses strong business aptitude and is driven by results and guest satisfaction * Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the facility to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Must be able to work in front of a computer screen for up to 5 hours per day. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Our General Managers are responsible for the store they Manage. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance and Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability and much more! For more information, please contact your local store!

Salary Range: $250,000 - $280,000 (Based on experience) Sensei, a leading luxury wellness hospitality company, is looking for a General Manager at its flagship property, Sensei Porcupine Creek. As the leader of this desert oasis in Rancho Mirage, CA, you will be the heartbeat of the retreat, responsible for leading a passionate team in the pursuit of both hospitality and wellness excellence, ensuring that each guest's stay is deeply nourishing, both physically and emotionally. POSITION OVERVIEW The General Manager is the onsite leader of the retreat, ultimately responsible for its overall success, including guest and employee satisfaction, profitability, owner relations, operational excellence, and team development. This role demands strong leadership skills, a passion to deliver exceptional guest experiences, and solid business acumen. The General Manager works closely with the on-property Leadership Team and the Corporate Guidance Team to achieve strategic goals and ensure the retreat runs smoothly and efficiently. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Strategic Leadership and Management Develop, implement and execute strategic goals and objectives aligned with the retreat mission and overall company goals. Create an operating environment that assures consistent excellence in guest, employee and owner satisfaction. Directly oversee Finance, People Operations, Golf Course Maintenance, Engineering, F&B and Rooms Operations, Sales/Events, Nobu partnership and relationship, and Golf Course Consultant. Maintain product and service quality standards by analysis of guest satisfaction system, investigating opportunities and correcting to provide exceptional service. Manage and develop staff (team members) across all departments, including recruiting, hiring, training, performance management, and fostering a positive and engaging work environment. Drive revenue growth and maximize profitability by overseeing budgets, financial planning, and revenue management strategies. Lead and participate in weekly revenue and staff meetings to assess performance, identify areas for improvement, and adjust strategies as needed. Collaborate with sales and marketing teams to develop effective campaigns and promotions to attract new guests and ensure fair market share. Be an ambassador for the property in the local community through involvement in local events and activities, the Chamber of Commerce, etc. Guest Satisfaction Ensure the retreat consistently delivers superior guest satisfaction by maintaining high service and quality standards. Address guest complaints and concerns promptly and professionally, implementing effective service recovery guidelines. Monitor and manage online reputation and feedback on platforms like TripAdvisor and Google and respond to guest feedback and reviews promptly. Conduct regular inspections of guest rooms, public areas, and grounds to ensure cleanliness, appearance, and functionality. Implement training programs to enhance employee skills in customer service, and other skills. Develop close relationships with ownership representatives, ensuring all owner requests are handled with the utmost of care and urgency when on property Financial Performance Monitor financial performance of the retreat through daily, monthly, and annual analysis of financial reports, identifying variances, and making adjustments as necessary. Oversee financial and purchasing processes and procedures. Develop close relationships with ownership reps and asset management team Assist in educating team members to think like an owner People Operations Performance Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with all applicable local, state and federal labor laws and regulations and company policies and procedures. Implement and maintain effective open-door communication that crosses departmental lines in order to reach all employees. Property Maintenance and Safety Oversee the maintenance and upkeep of retreat facilities, including preventative maintenance programs and renovations. Ensure a safe and secure environment for guests and staff by adhering to health and safety regulations. Implement and manage sustainability initiatives to reduce the retreat's environmental impact. Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represent departmental objectives and interests to internal and external customers Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner Teamwork - Develop and promote teamwork and cooperation among co-workers Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company Other duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree in administration, Business Administration, Hospitality Management, or related field preferred; equivalent experience acceptable. Minimum of 5 years of experience in hotel management, preferably at the General Manager level. Wellness Experience Luxury Hotel Hospitality required Required Technical / Other Skills and Abilities Strong leadership, communication (verbal and written), and interpersonal skills with the ability to motivate and manage a diverse team. Proven track record of improving guest satisfaction and achieving financial targets. Proficiency in hotel management software and systems (i.e.; PMS and Central Reservation System (Opera), Microsoft Office Suite (Word, Excel, PPT), Yield Management System, Daily Revenue Program, Payroll, etc.) Strong financial acumen, including revenue optimization and budgeting. Excellent problem-solving and decision-making abilities, capable of working well under pressure. About Sensei Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing. Based on Dr. Agus' philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana'i, Hawaii in partnership with Four Season's lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here. Traits We Value Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus' teachings and writings Collaborative mentality and the ability to recognize how to get things done as a team Self-confidence and composure to accept critique, process it, and apply the learnings to improve Resourceful and adaptable, understanding that a big idea can come from anywhere Open to learning, developing new skills and professional experiences Loves a good challenge A strong sense of curiosity Embraces feedback and constantly seeks to improve Collaborative and knows how to get things done as part of a team Compensation & Benefits Competitive salary Affordable healthcare coverage, including 100% paid by employer HMO plan Medical, dental, vision, life, short-term and long-term disability insurances 401k and FSA plans Flexible Spending Account: Wellness benefit Employee Assistance program We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.

General Manager! The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Duties The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. In addition, they: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Communicate to their immediate supervisor when additional training guidance and practice is needed Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off Understand how each job responsibility impacts guests, employees, and overall restaurant operations Ensure their management team & Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale Institute and follow advanced cash handling policies and procedures Hire, train, schedule and oversee the daily tasks of their teams Manage purchasing, inventory, maintenance and other operational functions Develop strategies for better workplace efficiency and goal achievement Focus on building sales and forecasting future performance Abide and enforce to the rules and direction given by the General Manager Job Expectations The General Manager is expected to create, execute and follow up on the restaurant's business plan. In addition, they: Effectively plan, organize, and implement all daily operational routines and activities with the management team Ensure all required administrative duties and daily paperwork including required checklists are completed Ensure and/or opening activities are completed Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Ensure that they and all the team abide by company policies and directives Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate Communicate effectively with their management team & Team Members and to resolve any interpersonal issues as needed Requirements Current student or high school diploma/GED preferred Must be at least 21 years old and fluent in English Previous Assistant General Manager/General Manager experience Certified in all stations following the DHC Training Program Current ServSafe Certification Flexibility to work nights, weekends, and holidays Ability to stand for long periods of time and work in a fast-paced environment Positive attitude while conducting any and all duties Commitment to guest satisfaction Effective communicator with co-workers and the restaurant management team Transportation & Accessibility Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with supervisor and co-workers Hours Must be able and willing to work flexible hours including opening and closing shifts This includes working weekends/nights and holidays whenever necessary Skills & Abilities Ability to delegate tasks Excellent time management, organizational and planning skills Strong people/guest service skills Strong attention to detail and ability to multitask Confident, proactive and willing to take on challenges Ability to look at the restaurant operations from a guest's point of view Ability to take initiative and solve problems Able to stand for long periods of time Able to bend and stoop Able to work around heat Able to work around others in close quarters Able to lift 50-75 lbs. comfortably

General Manager The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Duties The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. In addition, they: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Communicate to their immediate supervisor when additional training guidance and practice is needed Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off Understand how each job responsibility impacts guests, employees, and overall restaurant operations Ensure their management team & Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale Institute and follow advanced cash handling policies and procedures Hire, train, schedule and oversee the daily tasks of their teams Manage purchasing, inventory, maintenance and other operational functions Develop strategies for better workplace efficiency and goal achievement Focus on building sales and forecasting future performance Abide and enforce to the rules and direction given by the General Manager Job Expectations The General Manager is expected to create, execute and follow up on the restaurant's business plan. In addition, they: Effectively plan, organize, and implement all daily operational routines and activities with the management team Ensure all required administrative duties and daily paperwork including required checklists are completed Ensure and/or opening activities are completed Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Ensure that they and all the team abide by company policies and directives Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate Communicate effectively with their management team & Team Members and to resolve any interpersonal issues as needed Requirements Current student or high school diploma/GED preferred Must be at least 21 years old and fluent in English Previous Assistant General Manager/General Manager experience Certified in all stations following the DHC Training Program Current ServSafe Certification Flexibility to work nights, weekends, and holidays Ability to stand for long periods of time and work in a fast-paced environment Positive attitude while conducting any and all duties Commitment to guest satisfaction Effective communicator with co-workers and the restaurant management team Transportation & Accessibility Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with supervisor and co-workers Hours Must be able and willing to work flexible hours including opening and closing shifts This includes working weekends/nights and holidays whenever necessary Skills & Abilities Ability to delegate tasks Excellent time management, organizational and planning skills Strong people/guest service skills Strong attention to detail and ability to multitask Confident, proactive and willing to take on challenges Ability to look at the restaurant operations from a guest's point of view Ability to take initiative and solve problems Able to stand for long periods of time Able to bend and stoop Able to work around heat Able to work around others in close quarters Able to lift 50-75 lbs. comfortably We use eVerify to confirm U.S. Employment eligibility.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the General Manager role You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers. Responsibilities · Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends · Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals · Train and motivate all associates through on-going programs in sales, customer service, and product knowledge · Assess performance and provide on-going feedback · Complete and deliver performance appraisals and development plans · Ensure team provides an exceptional customer experience in the store to achieve world-class service standards · Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed · Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy · Work with District Managers and peers to develop best practices in store management Criteria · Proven ability to manage staff to exceed sales goals, while meeting payroll goals · Proven to identify top talent, create teams, and train/develop/retain great people · Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities · Proven ability to motivate and influence others through personal actions and examples · Effective communication, organization and leadership skills · 4 + years management experience in specialty retail and/or multi-unit retail business environment Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Employment/promotion to this role will be contingent on successful completion of a background check · Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $74,000.00-$83,000.00 annual salary. Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · Paid vacations and holidays · Health benefits, dental and vision insurance, including same-sex domestic partner benefits · A wellness program that supports your physical, financial and emotional health Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. In addition, they: Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities Communicate to their immediate supervisor when additional training guidance and practice is needed Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off Understand how each job responsibility impacts guests, employees, and overall restaurant operations Ensure their management team & Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy Are performance-oriented and performance driven; understand performance expectations and are aware of performance results Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale Institute and follow advanced cash handling policies and procedures Hire, train, schedule and oversee the daily tasks of their teams Manage purchasing, inventory, maintenance and other operational functions Develop strategies for better workplace efficiency and goal achievement Focus on building sales and forecasting future performance Abide and enforce to the rules and direction given by the General Manager Job Expectations The General Manager is expected to create, execute and follow up on the restaurant's business plan. In addition, they: Effectively plan, organize, and implement all daily operational routines and activities with the management team Ensure all required administrative duties and daily paperwork including required checklists are completed Ensure and/or opening activities are completed Establish an environment of trust to ensure honest, open, and direct communication Role model and set a positive example for the entire team in all aspects of business and personnel practices Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities Ensure that they and all the team abide by company policies and directives Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate Communicate effectively with their management team & Team Members and to resolve any interpersonal issues as needed Requirements Current student or high school diploma/GED preferred Must be at least 21 years old and fluent in English Previous Assistant General Manager/General Manager experience Certified in all stations following the DHC Training Program Current ServSafe Certification Flexibility to work nights, weekends, and holidays Ability to stand for long periods of time and work in a fast-paced environment Positive attitude while conducting any and all duties Commitment to guest satisfaction Effective communicator with co-workers and the restaurant management team Transportation & Accessibility Must have reliable transportation to work, a driver's license and proof of insurance Must have telephone or other reliable method of communicating with supervisor and co-workers Hours Must be able and willing to work flexible hours including opening and closing shifts This includes working weekends/nights and holidays whenever necessary Skills & Abilities Ability to delegate tasks Excellent time management, organizational and planning skills Strong people/guest service skills Strong attention to detail and ability to multitask Confident, proactive and willing to take on challenges Ability to look at the restaurant operations from a guest's point of view Ability to take initiative and solve problems Able to stand for long periods of time Able to bend and stoop Able to work around heat Able to work around others in close quarters Able to lift 50-75 lbs. comfortably

Requirements Experience & Key Competencies: 1 to 3 years of store management experience, fashion brands may be preferred BA or BS degree Experience working with affluent, and luxury brands an asset Experience in maintaining operational excellence in retail stores (payroll, shrink management,inventory management, etc.) Experience with opening new stores and opening and roll-out Proven leadership qualities in developing and mentoring Flagship or high-profile locations and brands Store profit and loss management, payroll and expense management Leadership Skills - recruitment and development of talent (associate level) Strong grasp of presenting to groups and managing product knowledge (PK) sessions Solid understanding of retail math and using analytics in a business environment Operations specialist - driving performance through internal KPI's Analytical driver with keen attention to detail Ability to stand for long periods of time and to work retail hours (standard, peak, and holiday) Strong time management and organizational skills, ability to multi-task in a fast-paced environment Strong negotiation skills combined with an adaptable approach to selling Ability to establish and maintain strong interpersonal relationships Excellent communication and interpersonal skills Self-motivated, able to work independently and know when to seek guidance Advanced skills in Microsoft Office; specifically, Word and Excel

Job Description General Manager Our Blend: Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world's largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia. As we grow our brand, we are committed to maintaining our values, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people and our customers. Passion is contagious, and we've got a serious case of it. If you are just as passionate as we are, come join our Brew Crew!! The position we are brewing: Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service driven company? The Coffee Bean & Tea Leaf General Manager curates memorable experiences for our guests and the CBTL team daily. We are seeking friendly, dedicated, and creative Barista's to provide our guests with the world's finest quality coffee and tea experience. As a member of our team, you will have the opportunity to engage with the clients while developing your skills in a variety of areas across the business. Many of our General Managers started off as Baristas! If you are looking for an opportunity where you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining our growing and diverse team. What you will Measure and Blend: Lead by example. General Manager is a leader/advocate for your team by driving profitability, service, performance, and operational excellence through coaching and training. Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the team and guests providing a Total Quality Experience. Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time. Care about safety. Safe store environment, healthy employees and guests are our number one priority. Contribute. General Manager to manage a profitable store by tracking sales and overseeing the day to day operations and risk management. Help the store with tasks, ideas and support store growth operationally. Be Creative. Visual merchandising and product placement to create memorable experiences for the guests. Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community to attract & retain fresh talent. Be a Mentor. General Manager will mentor an Assistant General Manager as well as other store staff by knowledge sharing and embodying CBTL guiding principles. Your Ingredients: At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values. Perks: Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability Discounts on our Coffee and Tea Pay Rate: $30.00-$37.00 Hourly Observed Holidays Vacation Pay Sick Pay This role may be subject to the following working conditions: Climbing Balancing Stooping Kneeling Crouching Reaching Standing Walking Pushing Pulling Lifting Grasping Feeling (Tangible) Talking Hearing Repetitive Motion Sitting Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The worker is subject to both environmental conditions. Activities occur inside and outside. The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles. The worker is required to function in narrow aisles or passageways. International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status. The Coffee Bean & Tea Leaf provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.

The Assistant General Manager / Director of Operations serves as the executive partner to the General Manager in the administration and daily operations of Sun Lakes Country Club, a large-scale active adult community. This role provides leadership, oversight, and coordination of the Operations Department, including common area maintenance, landscaping, and vendor management, while ensuring the consistent delivery of high-quality services and compliance with Board directives and the management agreement. Acts as the community manager for Lakeside Community Association, Lakeside II Community Association and Fairway Villas Community Association. The position supports the General Manager in strategic planning, financial management, policy implementation, and supervision of staff and contractors. It also functions as a key liaison between the Board of Directors, residents, committees, vendors, and city officials, fostering operational excellence and community satisfaction. Compensation: $105-145K/yr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * Leadership and Administration * Assist the General Manager in the execution of Board policies, directives, and community objectives in accordance with the management contract. * Support the General Manager in all aspects of operational planning, personnel supervision, and performance management for on-site staff and service contractors. * Provide leadership and oversight for maintenance, landscaping, safety, and operations, ensuring consistent adherence to community standards and regulatory requirements. * Act as the on-site management representative at Board and committee meetings in the General Manager's absence. * Operations and Maintenance Oversight * Direct and supervise all common area maintenance, repair, and refurbishment of community assets, including buildings, landscaping, waterscapes, and hardscapes. * Manage and oversee large-scale capital improvement and construction projects as assigned. * Develop and implement preventive maintenance programs for all common area facilities and infrastructure. * Oversee vendor and contractor performance across all service areas including landscape, HVAC, janitorial, asphalt, roofing, and waterscape maintenance. * Prepare and review specifications for maintenance and security contracts; conduct bid evaluations, negotiate terms, and administer ongoing vendor agreements. * Ensure timely completion of work orders, inspections, and safety audits; follow up on maintenance concerns to resolution. * Sub-Association and Facility Oversight * As directed, manage operations for sub-associations within the community, acting as their primary community manager. * Periodically inspect all community facilities-including clubhouse, golf course, and recreational amenities-to ensure cleanliness, functionality, and visual appeal. * Recommend facility improvements, capital replacements, and operational efficiencies to the General Manager. * Financial and Budgetary Management * Assist in the development, monitoring, and administration of annual operating and reserve budgets for maintenance, landscaping, and Sub-Associations. * Review and approve vendor invoices for accuracy and proper budget allocation. * Analyze financial reports and recommend corrective measures to ensure adherence to budgetary goals. * Support the General Manager in preparing and presenting financial summaries and recommendations to the Board of Directors. * Community Relations and Compliance * Serve as liaison between residents, committees, and the management team, ensuring professional resolution of homeowner concerns and compliance with governing documents. * Provide staff and committee support for the Maintenance & Landscape, RV Storage, and Safety & Security Advisory Committees. * Oversee gate access systems, RV lot management, and incident documentation. * Enforce compliance with safety regulations; lead safety inspections, meetings, and training sessions in coordination with Human Resources and risk management staff. * Practice and adhere to FirstService Residential Global Service Standards * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Participate in professional development and training programs to enhance leadership and operational skills. * Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's degree in Business Administration, Property Management, Facilities Management, or related field; or equivalent professional experience. * Minimum five (5) years of progressively responsible management experience in large-scale community operations, hospitality, or property management. * Must be a creative problem solver. * Proficient in English. * Minimum two (2) years of direct Homeowners Association management experience preferred. * Proven experience in supervising staff, managing vendors, and overseeing maintenance and capital improvement programs. * Strong knowledge of budget development, financial analysis, and contract administration. * Familiarity with HOA governing documents (CC&Rs, bylaws, policies) and community management principles. * Excellent leadership, communication, and interpersonal skills with the ability to interact effectively with residents, staff, and public officials. * Strong organizational and analytical skills with a results-driven approach. * Proficiency in modern office software, project management tools, and maintenance tracking systems. * Ability to read architectural plans and construction drawings. * CCAM and/or CMCA certification preferred. * Must be available for 24-hour emergency and weekend on-call response. Education & Experience: * training. Work experience in the financial services industry highly desirable. MBA preferred * Advanced Excel skills, including development of complex macros, formulas, charts and graphs. Proficient in Word * Strong communication skills, both written and verbal * Ability to work independently and as a member of the team * Active CPA license is desired. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around within the office and throughout the venue. * The vision requirements include ability to adjust focus; depth perception, peripheral vision, color vision, close and distance vision. * There are times when employees may be required to work hours outside of, or in addition to the scheduled working hours based on events and business needs. * Supervisors schedule according to the needs of the client and provide as much notice as possible whenever there is a requirement to reschedule. FirstService Residential considers schedule preferences however business needs may require necessary schedule changes. * Consistent and regular attendance required. * The work environment characteristics are normal office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility: * Supervise and train the Operations department staff. * Prepare and/or oversee the preparation and conduct of all performance reviews as required * Enforce all applicable safety, health and environmental regulations. * Supervise and/or oversee the supervision of contractual agreements with vendors and contractors. * Ensure, receive and approve service requests and related work orders, in accordance with established procedures. Tools & Equipment Used: * Valid California Driver's license including State mandated vehicle insurance * General office equipment. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ********************************