Complex Sales & Service Manager
Restaurant general manager job in New York, NY
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine.
Overview:
The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities:
Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block
Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings.
Create, review and revise rooming lists and VIP lists.
Generate, publish, and release Banquet Event Orders to respective department.
Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
Know meeting room setups and capabilities and selling meeting room space.
Know sleeping room configurations and types.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Prepare and submit required reports in a timely manner.
Review, and close out Master folios with client, adhering to SOPs.
Process Commissions adhering to SOPs.
Maintain a running log of Commission and status between Sales & Accounting.
Respond to requests by Meeting Planners immediately.
Managing all inquires and assign the lead to Sales Managers
Use the Partnership Agreement to meet client needs.
Interact with outside planners, vendors for event setup.
Maintain pricing integrity and propose upscale menus for clients.
Manage existing accounts and follow up with client re-solicitation to capture future business.
Manage the function book, sell and adjust space in order to ensure maximum potential revenue.
Be visible on the floor and assist staff as needed during functions.
Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
Plan and execute holiday and special events in conjunction with the Director of Catering.
Use feedback from Meeting Planner evaluations to improve service and quality.
Participate in required M.O.D. program as scheduled.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Deputy General Manager
Restaurant general manager job in New York, NY
Deputy General Manager
HOURS: FT, some evenings, weekends and holidays
ATG Entertainment is seeking a Deputy General Manager. This is an exciting opportunity to join a successful team in a unique industry. The ideal candidate will be an experienced, knowledgeable manager who excels at creating a welcoming environment and has a passion for creating unforgettable experiences.
Reporting to the General Manager, the Deputy General Manager assists with overall venue operations including payroll, settlement preparation, risk and safety management, show coverage, executing building improvement projects, and managing staff.
The Deputy General Manager works collaboratively with all departments within the theatre and across ATG Entertainment, including general managers, company managers, finance, ticketing, building maintenance, and theatre staff.
Success in the role requires the ability to respond to demands from various people and projects creatively and confidently while helping maintain a positive, safe, and successful workplace.
PEOPLE, PLACES, and THINGS
The Al Hirschfeld Theatre has hosted some of the most celebrated Broadway productions in history, including
The Diary of Anne Frank
(1955), starring Susan Strasberg and Joseph Schildkraut,
Kismet
(1953), and the premiere of
Man of La Mancha
(1965). Modern hits include
Wonderful Town
(2003), the Tony Award-winning revival of
Hair
(2009), and
Kinky Boots
(2013-2019), which earned six Tony Awards, including Best Musical. Currently, the Al Hirschfeld Theatre is home to Moulin Rouge! The Musical, a dazzling Tony Award-winning production that has captivated audiences since 2019.
The Deputy General Manager serves the primary function of supporting the General Manager in the daily operations of the venue and providing senior level oversight of the venue in the absence of the General Manager.
The Deputy General Manager supports all venue staff in their efforts to excel in their own roles and achieve professional goals in consultation with the General Manager.
EXPERIENCE and SKILLS
Understanding of the work of various departments within such a venue including Facilities, Finance, Operations, Payroll, Food & Beverage, General Management, and Ticketing.
An ideal applicant will have experience leading and motivating a diverse workforce and line managing multiple departments.
As a public-facing representative of the venue, strong interpersonal skills, the ability to empathize and establish trust quickly, and a dedication to providing first-class customer service are welcome in an applicant.
ATPAM certification is a plus but not mandatory.
COMPETENCIES
Microsoft Suite, particularly Excel, Word, and Outlook
Experience with HRIS systems, bonus points for UKG experience
Strong Communication Skills, Planning and Organization, Adaptability, Leadership, Problem-Solving, Accountability, Collaboration, Stress Management
BENEFITS
ATPAM benefits: paid holidays, vacation, welfare, pension
Additional paid vacation
Commuter Benefits
The above statements are intended to describe the general nature of work performed by the Deputy General Manager. They are not to be construed as a complete list of all responsibilities, duties and skills required of this position.
ATG Entertainment: Passion Behind Performance
ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world's most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.
Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including
Cabaret at the Kit Kat Club
,
Stranger Things: The First Shadow
,
Moulin Rouge
,
The Lion King
,
Harry Potter and the Cursed Child
and
Starlight Express
as well as popular music and comedy shows.
ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.
ATG Entertainment IDEA Mission Statement
At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.
Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.
At ATG Entertainment, we provide a stage for everyone.
Multi-Unit General Manager
Restaurant general manager job in New York, NY
The Multi-Unit General Manager (“GM”) is responsible for building, operating, and leading a world-class portfolio of Go Greek Yogurt locations. This role will be pivotal in the launch and oversight in the initial 3-5 stores, with plans for ultimately up to 10, ensuring exceptional guest experience, strong financial performance, operational consistency, and disciplined execution of the Go Greek brand.
The GM directly manages store-level leadership, supervises teams across multiple units, builds community relationships, and ensures every location meets the highest standards of quality, hospitality, cleanliness, and performance. This is a hands-on operational leadership role requiring excellent judgment, people development, financial competence, and the ability to operate in a high-growth, fast-moving environment.
Core Responsibilities
1. Multi-Unit Operational Leadership
• Strategic decision making and leadership for the NYC market launch!
• Oversee daily operations of several Go Greek stores across Manhattan.
• Maintain spotless operations: cleanliness, food safety, product quality, merchandising, and
guest hospitality.
• Conduct regular store visits, audits, and check-ins to ensure brand consistency.
• Ensure each store executes all SOPs and meets company standards, including service speed,
portioning accuracy, freshness, and overall guest experience.
• Striving for maximum financial performance in each location.
2. Financial Performance & P&L Ownership
• Own store-level P&L performance for each location.
• Diagnose performance issues quickly and create action plans to improve revenue, labor
efficiency, COGS control, and waste management.
• Grow average transaction value and total revenue through upselling, local marketing, and
operational initiatives.
• Manage labor schedules to meet budget while maintaining peak service quality.
• Review KPI dashboards, sales reports, and labor/COGS reports weekly.
3. Team Leadership & Development
• Recruit, train, inspire, and manage store-level leadership teams.
• Build a culture of hospitality, accountability, and pride in the Go Greek brand.
• Coach Assistant GMs, Shift Leads, and frontline team members to ensure consistent
performance.
• Handle performance management: feedback coaching, corrective action, and terminations
when needed.
• Identify high-potential team members and develop them for future leadership roles.
4. Hiring, Staffing & Scheduling
• Ensure all stores are fully staffed with high-quality team members.
• Oversee recruitment for new stores and seasonal needs.
• Approve all schedules and timecards in compliance with NYC regulations.
• Maintain strong pipeline of talent through proactive recruiting and referrals.
5. Inventory, Ordering & Supply Chain
• Own inventory management across all locations: ordering, vendor management, waste control,
and compliance with Go Greek systems.
• Ensure accurate weekly inventory counts and tight control of high-value or perishable items.
• Maintain relationships with distribution partners and escalate supply issues quickly.
6. Guest Experience & Community Engagement
• Champion hospitality across all stores.
• Maintain or exceed brand NPS targets.
• Celebrate positive customer feedback and immediately address negative feedback.
• Build local community partnerships to drive brand awareness and foot traffic.
• Ensure every guest receives a clean, friendly, premium Go Greek experience.
7. Compliance, Safety & Standards
• Ensure compliance with NYC health codes, labor laws, food safety standards, and Go Greek
policies.
• Guarantee all stores maintain “A” health inspection ratings.
• Maintain accurate documentation and reporting for compliance, training, and safety.
8. Strategic Initiatives & Growth
• Support new store openings: hiring, training, pre-opening checklists, and opening-day
operations.
• Provide operational insight to ownership on expansion, menu development, promotions, and
operational improvements.
• Help refine and implement new SOPs, systems, and processes to support multi-unit scale.
Qualifications & Competencies
• 3-5 years of hospitality operations experience, including multi-unit or multi-department
leadership.
• Experience managing P&Ls, inventories, labor budgets, and operational KPIs.
• Proven ability to build high-performing retail or hospitality teams.
• Highly organized, detail-oriented, and action-driven.
• Strong communication and interpersonal skills.
• Ability to work independently while coordinating across multiple teams.
• Comfortable operating in a high-growth, entrepreneurial environment.
• Proficiency in scheduling systems, POS, inventory platforms, and basic Microsoft Office tools
Work Expectations
• Full-time schedule
• Availability to work two peak days (Friday, Saturday, or Sunday).
• Travel between stores required daily.
Company Values
• Pursue Excellence: Deliver premium quality and hospitality in everything we do.
• Start Smart: Take proactive steps every day that move the business forward.
• Make Guests Smile: Create joy through warmth, precision, and personalized service.
• Win Together: Support one another, communicate clearly, and act as one team.
Associate Study Manager
Restaurant general manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches, and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit ****************
MMRF CORE VALUES
At the MMRF, our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below:
Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve.
Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries.
Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community.
Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others.
Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect.
POSITION OVERVIEW
Reporting to the Associate Director, Clinical Operations, the Associate Study Manager is responsible for leading the operational planning and execution of translational clinical research studies, overseeing all aspects of a study from initiation through to completion, ensuring compliance with regulatory standards (FDA, GCP), and collaborating with cross-functional teams to deliver high-quality data on time and within budget. The Associate Study Manager will provide high level management and oversight of translational clinical research studies conducted through the Multiple Myeloma Research Consortium (MMRC), including the Translational Research Umbrella studies (TRU). The Associate Study Manager will be responsible for all aspects of study conduct, accountable for ensuring that timelines and milestones are met, and for will serve as the primary point of contact, under the direction of the Associate Director. Experience and knowledge of end-to-end management of clinical and translational research conduct, knowledge of academic and hospital study site operations, the pharmaceutical and biotech industry, and regulatory requirements is essential.
ESSENTIAL FUNCTIONS
Manage all aspects of the study, including responsibility for oversight of study execution, develop and manage comprehensive study timelines and metrics; management/oversight of external vendor deliverables reports and budgets.
Study design and planning: Actively participate in protocol development, feasibility assessments, site selection, and budget planning for assigned studies. Write and review study protocols, informed consent forms, and amendments, as appropriate.
Manage and report on study budget, working closely with finance and accounting.
Manage/track study budget progress, expenses, vendor, pharma/biotech partner invoices, and study site payments.
Prepare study reports and disseminate, present, and inform on all aspects of the study progress to MMRF leadership and cross functional teams.
Prepare and present project reports as required.
Plans, executes, and leads study-specific meetings as needed (e.g., Study Management Meetings, site calls etc.).
Risk management: Proactively identify potential risks associated with the study and implement mitigation strategies.
Develop and facilitate requests for proposals (RFP) for all study vendors, including and others, as appropriate, under the direction of the Associate Director, Clinical Operations.
Conduct critical analysis of areas of risk; identify, manage or escalate risks as appropriate.
Ensure that study issues and action items are addressed, closeout appropriately and in compliance with study management plans.
Prepares and/or reviews and takes accountability for the accuracy of study-related documents.
Accountable for study-specific legal agreements and other legal documentation as required for vendors, pharma partners, sites, etc.
Ensures audit-ready condition of study records and documentation, both electronic and paper.
Develops internal processes for improved efficiencies associated with study management
Develops, reviews and is responsible for the maintenance of study-specific standard operating procedures (SOPs)
Prepare and submit regulatory documents to central IRB. Manage all study IRB and other regulatory documents.
QUALIFICATIONS
Bachelor's Degree (BA, BS) in scientific or health care discipline required; master's degree preferred
Minimum 5 years of clinical study operations experience in pharmaceutical, biotech, academic, or CRO settings, preferably within oncology.
Demonstrated ability to manage complex protocols and deliver results in a matrixed environment.
Strong experience in clinical project management including study start-up, conduct, and closeout.
Experience in working with external research vendors is required
Translational research experience preferred.
Hands-on experience with Medidata Rave including eCRF management, database oversight, and query handling. Solid financial acumen, including study budgeting, invoice processing, and site payment management. Experience in drafting and reviewing study protocols, informed consent forms, etc.
Experience preparing and submitting regulatory documents to IRBs.
Excellent working knowledge GCP, FDA and ICH Guidelines. Ensures the assigned research studies are executed in compliance with FDA and ICH GCP guidelines/regulations and SOPs
Comfortable multi-tasking in a fast-paced small company environment and able to adjust workload based upon changing priorities
Excellent team player; willingness and ability to fill functional gaps in a small organization
Strong interpersonal, written, and verbal communication skills; collaborative team player willing to support adjacent functions when needed. Ability to work efficiently within established workflows while contributing to a culture of respect, flexibility, and continuous improvement.
Demonstrated ability to work effectively within diverse team environments, adjust to evolving project requirements, and incorporate feedback appropriately
Computer literacy required (MS word, MS Excel, MS PowerPoint, and MS Project)
Hematology Oncology therapeutic experience strongly preferred
Demonstrated leadership capability and professional communication style. Strong organizational skills
Ability to travel as necessary (approximately 10%)
EEO STATEMENT
The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law.
The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
Assistant General Manager-Food Service
Restaurant general manager job in New York, NY
Assistant General Manager
We're looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store's success.
What You'll Do
Support the General Manager in hiring, training, coaching, and performance management
Lead and motivate the team to deliver fast, friendly, and consistent customer service
Maintain high standards for food safety, cleanliness, and store presentation
Assist with scheduling, inventory, ordering, and daily operational planning
Help drive sales, manage labor costs, and meet financial goals
Handle customer concerns and resolve issues quickly
Communicate clearly, lead team meetings, and support a positive work culture
What We're Looking For
Experience in retail, hospitality, or restaurant leadership
Strong communication and people-development skills
Ability to lead by example and manage a fast-paced environment
Solid understanding of operations, safety, and customer service
Problem solver who can make decisions and support business goals
Perks & Requirements
Full-time, exempt position
Hybrid schedule: 4 days onsite + 1 flexible day
Some travel for training or meetings may be required
Must meet all local certification requirements (e.g., food safety)
Station Manager
Restaurant general manager job in New York, NY
Job Title: Station Manager - NYC
We are seeking an experienced Station Manager to lead our New York City operations. The ideal candidate comes from the consolidation side of the freight forwarding industry and has strong experience within an NVOCC environment. This role is responsible for overseeing daily station activities, ensuring operational excellence, driving growth, and maintaining strong relationships with customers, carriers, and global partners.
Key Responsibilities:
Manage and oversee all station operations, including export/import consolidation, documentation, and cargo handling
Ensure compliance with all NVOCC, FMC, and international shipping regulations
Lead, mentor, and develop station staff to maintain high performance and service standards
Optimize workflows to improve efficiency, profitability, and customer satisfaction
Build and maintain strong vendor and carrier relationships to support service delivery
Monitor financial performance, budgets, and KPIs, providing reports to senior leadership
Resolve operational challenges and provide strategic direction to support continued growth
Qualifications:
5+ years of experience in freight forwarding, preferably with a focus on consolidation and NVOCC operations
Strong knowledge of international logistics, carrier networks, and industry regulations
Proven leadership ability with experience managing teams in a fast-paced environment
Excellent communication, problem-solving, and organizational skills
Cargowise experience
Ability to work onsite in New York City
Sourcing & Costing, Associate Manager
Restaurant general manager job in New York, NY
The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment.
Responsibilities:
Coordinate costing for high-volume SKUs across multiple internal teams & vendors.
Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty.
Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies.
Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors.
Maintain proactive communication with internal teams& vendors regarding costing due date & updates.
Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets.
Support the cost management process, bringing a strong understanding of material and garment construction.
Utilize SAP and Excel to manage and track costing data.
Qualifications:
3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing.
Knowledge of costing terms, components and apparel manufacturing process.
Advanced Excel Skills, including the ability to handle large datasets and create complex formulas.
SAP Experience preferred.
Strong organizational and time management skills
Verbal and written communication skills; proactive and detail oriented
Ability to work on-site
Annual salary starting at $90,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
Senior Manager Supply Planning
Restaurant general manager job in White Plains, NY
About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points.
Key Responsibilities:
Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries.
Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast.
Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events)
Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities
Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability
Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions
Conduct product segmentation to ensure shelf availability and correct replenishment strategies
Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset
Support finance in developing latest estimates and 3-year plan for assigned portfolios
Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy
Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team
Track forecast accuracy and report against targeted levels
Create reports illustrating current forecasts and past forecast performance
Continuously improving demand forecasting techniques and methods with competitive industry methods
Basic Qualifications/Requirements:
5-7 years of relevant Supply Chain experience
Bachelor's degree (Supply Chain Management Preferred)
Proven experience partnering with international supply chain teams
Demonstrated understanding of all aspects of End-to-End Supply Chain Management
Forecasting and Statistical Modeling
Manufacturing
Warehousing
Logistics/Distribution
Compensation:
125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K)
HEINEKEN Behaviors
Connect
Shape
Develop
Deliver
Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law.
This position is not available for visa sponsorship.
This position is not eligible for relocation assistance.
Studio Manager
Restaurant general manager job in New York, NY
AARMY is growing - We are looking for another Studio Manager.
Accountable for the day-to-day operations of the studio and leading studio team to ensure a higher standard studio experience for athletes. The Studio Manager is a key player in the studio, connecting the dots across multiple departments to help hit utilization goals and monthly targets while representing the best of brand in living AARMY's values. Reports directly to the COO to ensure brand standards are met consistently across the board.
Ideal candidates possess a background in sports and/or were athletes previously and have previously worked in hospitality/fitness.
Key Responsibilities include but not limited to:
All front desk responsibilities
Oversee maintenance of the studio space (equipment, utilities, sound)
Monitor and manage studio supply inventory
Help monitor and manage waitlists
Hire, coach, and develop front desk and maintenance team members
Develop and enforce studio policies, SOPs, and productivity standards
Manage front desk, maintenance, and coach schedules
Build and increase local community engagement
Analyze KPIs (studio utilization, retail sales) to manage day-to-day operations and implement strategies and initiatives
Qualifications
Bachelor's Degree
Excellent Communication and Customer Service skills
Excellent interpersonal skills
Team Leadership skills
Great sense of urgency and adaptiveness
Entrepreneurial
Sales skills
Project Management skills
Experience in the fitness or wellness industry preferred
Strong organizational and multitasking abilities
Ability to work collaboratively with a diverse team
Email: *************** to apply
General Manager - Luxury Residential Building
Restaurant general manager job in New York, NY
An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management.
Responsibilities:
Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality.
Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents.
Direct the daily operations of the property, encompassing all residential, amenity, and common areas.
Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies.
Support hiring, onboarding, and continuous staff training.
Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships.
Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns.
Ensure full adherence to building codes, safety regulations, and city/state housing requirements.
Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation.
Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis.
Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations.
Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs.
Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities.
Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters.
Requirements:
12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity.
Experience with NYC affordable housing compliance.
Experience leading high-performing teams and overseeing all aspects of property operations.
Proficiency in Yardi and strong financial and budget management skills.
Excellent resident relations, communication, and vendor management abilities.
Commitment to operational excellence, safety, and superior service standards.
Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits.
The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives.
Please send your resume for immediate consideration to: nlipari@adviceny.com
If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated.
Advice Personnel
*Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
Booking Manager
Restaurant general manager job in New York, NY
Insight Global is seeking a Booking Manager for a direct hire opportunity in the Brooklyn, NY area. This resource will be joining a passionate and driven team to lead all talent booking operations with their two known venues. You'll work daily with major booking agents and agencies and proactively pitch dates and offers. You'll be responsible for overseeing the internal booking department, you'll work cross functionally with internal teams and manage the full booking calendar for both venues, holds, offers, confirmations, and contracting. Other responsibilities include track routing, festival cycles, competitive NYC venue activity and maintain industry knowledge to book events. Someone who will be successful in this role will have experience in the music industry with a high preference of EDM/dance, electronic and club music genres.
Requirements:
- 5+ years of booking experience in the music industry (dance/EDM, electronic, club-music preferred but open to other genres)
- Established relationships with major talent agencies (CAA, WME, UTA, Wasserman, etc)
- Proven track record of booking high volume, high profile shows
- Proven experience with dealmaking, negotiations, etc
- Highly motivated
- Able to manage complex, fast moving off offers
Plusses:
Experience booking 3,000-6,000 cap venues or festivals
Deep understanding of pulse of underground, emerging, and crossover acts
Leading or building out a booking team
Proficiency with Prism
Notes:
Relocation Assistance
Salary: $175,000-$200,000
Associate General Manager, Madison Ave
Restaurant general manager job in New York, NY
The Associate General Manager is responsible for working in partnership with the General Manager to maximize sales, provide an exceptional shopping experience for the customer, and manage the store's visual and operational standard, including the store's shrink %, wage cost and Clienteling. The Associate General Manager will support with staffing, training and developing high performance teams and assume responsibility as the “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff and creating an outstanding sales and customer service environment in absence of General Manager
Strives for sales excellence and results maximizing sales through strong floor supervision
Assists with setting weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills.
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills, customer service and operations to support the brand experience
Coaches team members on performance and shares feedback with General Manager creating alignment and consistency
Team sells with Sales Associates to contribute to the development of the selling team
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONS EXCELLENCE:
Protects store payroll by assisting General Manager with hiring process and creating store schedules that protect the business on allowable payroll hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives in partnership with General Manager and/or Product DOR
Supervises the overall cleanliness and organization of the sales floor and backroom ensuring store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION SAVVY:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
QUALIFICATION REQUIREMENTS:
Minimum of 2 years Store and/or Assistant Manager position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base salary range for this role is between $71,000 and $76,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Affiliate & Display Manager
Restaurant general manager job in New York, NY
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
The Affiliate & Display Manager is responsible for managing UNIQLO USA's performance marketing across affiliate channels and programmatic display platforms. This role plays a key part in driving customer acquisition, nurturing publisher relationships, optimizing spend efficiency, and ensuring alignment with brand and business objectives. The ideal candidate is analytical, detail-oriented, and thrives in a fast-paced, data-driven environment.
Key Responsibilities:
Manage and grow UNIQLO's affiliate marketing program across content, loyalty, influencer, and technology partners.
Develop and maintain strong relationships with top-performing affiliate partners and networks (e.g., Rakuten, etc.).
Oversee day-to-day operations of affiliate campaigns, including offer approvals, creative asset management, tracking QA, and partner communication.
Develop a strategic roadmap to scale high-performing partners and explore new affiliate opportunities for incremental growth.
Own programmatic display campaign setup, trafficking, and performance optimization via DSPs.
Collaborate with paid search, social, and site teams to ensure cohesive customer journeys and consistent messaging.
Monitor KPIs including ROAS, CPA, revenue contribution, click-through rates, and viewability to inform optimization decisions.
Conduct competitive benchmarking and partner-level incrementality testing to inform investment decisions.
Partner with Analytics and Finance to validate performance, set forecasts, and support monthly reporting needs.
Ensure all campaigns follow compliance and brand guidelines, including data privacy regulations.
Requirements:
3-5 years of experience managing affiliate programs and/or programmatic display campaigns. Experience with Rakuten Linkshare, Partnerize, and/or Commission Junction is a plus
Experience working with affiliate networks, attribution tools, and DSP platforms.
Strong analytical skills and proficiency in Excel, Google Analytics, and Looker Studio.
Familiarity with affiliate partner types (e.g., content, loyalty, influencer, subnetwork) and associated strategies.
Excellent communication and relationship management skills, both internally and externally.
Ability to manage multiple projects and deadlines independently.
Passion for retail and e-commerce, with a strong sense of ownership and accountability.
Experience working in or with fast-paced, cross-functional marketing teams preferred
Salary: $119,000 - $133,000 annually*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Fine Jewelry Showrooms US General Manager
Restaurant general manager job in New York, NY
Compensation: $65,000-$80,000 OTE (Base Salary + Commission)
Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations.
We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more.
KEY RESPONSIBILITIES
Sales & Client Experience
Act as a brand ambassador, delivering exceptional client service and showroom performance.
Develop deep product and brand knowledge and present it confidently to clients.
Manage enquiries via email, phone and LiveChat.
Conduct in-person consultations in the NYC showroom and virtual consultations when needed.
Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones.
Liaise with our CAD and workshop teams on bespoke projects.
Oversee after-care follow-ups and request client reviews.
Ensure the showroom and jewelry displays are always perfectly presented.
Business Development
Achieve individual and showroom sales targets.
Grow and enrich the client database.
Use the CRM daily to manage prospects, tasks and opportunities.
Lead client-acquisition efforts both inside and outside the showroom.
Ensure accurate and complete database management for future CRM activities.
Management
Lead, coach and motivate the showroom team.
Provide weekly objectives, feedback and performance guidance.
Recruit, train and evaluate team members.
Oversee scheduling, administration and showroom operations.
Monitor competitors and identify opportunities for growth.
Represent the company at meetings, events, networking and industry functions.
Ensure all reporting and analytical tasks are accurate and submitted on time.
Maintain flexibility to support the showroom outside regular hours when needed.
What We're Looking For
Proven luxury diamond jewelry sales experience.
Passion for fine jewelry, diamonds and gemstones.
Strong ability to build trust and relationships with clients.
Consistent history of meeting/exceeding sales targets.
Excellent verbal and written communication.
High level of professionalism and customer-service standards.
Strong administration, organisation and time-management skills.
Ability to handle pressure, multitask and work to deadlines.
Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM.
Well-presented, security-aware, and able to work independently as well as part of a team.
Experience & Skills
Minimum 1 year luxury retail or diamond jewelry sales experience.
Strong ability to drive sales and manage client relationships.
Ability to work varied shifts including evenings and Saturdays.
Ability to travel locally and occasionally nationally.
Team-leadership, coaching and development skills.
Strong communication skills and excellent attention to detail.
Fluent English required; additional languages an asset.
Must be authorized to work in the U.S.
Preferred
College/university degree.
GIA coursework or Graduate Gemologist qualification.
Associate Manager Sourcing - Ann Taylor
Restaurant general manager job in New York, NY
About the role
The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity.
The impact you can have
Assists to achieve seasonal IMU aligned to the corporate financial objectives.
Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings.
Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus.
Manages deliverables to ensure purchase orders are released on time
Manages deliverables with the cross functional team to ensure samples are on schedule.
Prepares and assists with pre-classification process.
Manages style time and action calendar and bulk fabric commitments.
Requests and tracks development testing and partners with product integrity team on test results
Creates and maintains seasonal re-cap charts.
Maintains departmental files within the sourcing systems.
Builds collaborative relationships with the cross functional team members.
Attend weekly fit and cross-functional meetings
Daily correspondence with overseas offices
You'll bring to the role
Bachelor's degree, in a related field of study, or equivalent experience.
2-3 years' experience in Product Development and Production.
Detail oriented, with strong organizational capabilities.
Strong analytical, verbal and written communication skills.
Flexible/adaptable in a fast-paced environment.
Team oriented.
Proficient in Microsoft Office Applications and Google.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off - paid time off & holidays*
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
The target salary range for this role is: $65K - $72K.
Senior Manager, Digital Analytics (Ecommerce) (Ref: 194381)
Restaurant general manager job in New York, NY
Salary: $140,000-160,000 + 15% Bonus
Contact: ********************************
Unfortunately for this role we cannot sponsor candidates now or in the future, therefore can only consider permanent residents or US Citizens.
Our client, a leading retailer specializing in jewelry and watches, is known for its innovative approach to e-commerce and strong technological foundation. They operate two esteemed brands that enhance the online shopping experience and streamline the supply chain for manufacturers, retailers, and consumers.
The organization is seeking a Senior Manager of Digital Analytics to lead e-commerce analytics initiatives and optimize strategies that drive the online business. The ideal candidate excels at turning complex data into clear, actionable insights that elevate marketing efforts and improve customer journeys.
Requirements
6 + years of experience in e-commerce analytics, marketing analytics, or a related domain.
Demonstrated proficiency in Google Analytics 4, Google Tag Manager, and best practices in e-commerce tracking.
Strong command of SQL and Tableau for data manipulation and visualization.
In-depth understanding of attribution models (MTA & LTA) and experimental design (A/B testing).
Experience working in High-Sku Ecommerce organizations.
Key Responsibilities
Website Optimization: Analyze current site layouts to identify enhancement opportunities that improve user experience and boost conversion rates.
A/B Testing: Formulate and deploy robust experimental frameworks to measure the effectiveness of product placements, messaging, and user flows.
Marketing Analytics: Manage comprehensive analysis of the conversion funnel, focusing on vital metrics such as Customer Acquisition Cost (CAC), Lifetime Value (LTV), and customer retention.
Clustering and Segmentation: Develop meaningful consumer and product segments to inform targeted marketing and merchandising strategies.
Dashboarding & Reporting: Design innovative dashboards that provide insights into e-commerce performance throughout the customer lifecycle.
Financialization: Transform basic performance data into actionable financial metrics, enabling ongoing optimization of e-commerce strategies.
Insights: Address analytical requests and effectively communicate critical findings to relevant stakeholders.
Senior FP&A Manager
Restaurant general manager job in New York, NY
Where culture meets luxury
Today, through its exceptionally crafted books, home fragrances, and objets d'art, Assouline invites the intellectual and curious into a world of beauty. Here, we invite you to learn the history of the brand, which was founded in Paris in 1994 by Prosper and Martine Assouline.
Assouline has published over 1,500 luxury titles across international markets on subjects including architecture, art, design, fashion, gastronomy, lifestyle, photography, and travel.
POSITION SUMMARY
The Senior Financial Planning & Analysis Manager will be the reporting and detailed analytics lead for the company globally. He/ She will be responsible for monthly, quarterly, and yearly reporting deliverables and will participate in continued enhancements to the company's financial planning and analysis KPIs. The position reports to the Global Controller.
ESSENTIAL JOB FUNCTIONS
Create and manage dynamic financial models, developing compelling outputs that track business metrics and performance on a weekly, monthly, and quarterly basis
Provide integral support on key team deliverables, including annual budgeting, 5-yr operating and strategic planning, quarterly financial forecasts, and both internal and external business reporting
Be responsible for collaborating closely with our Supply Chain team to support near and long-term supply and demand, understand key drivers of business performance, and interpret key themes and actionable items within our fulfillment and distribution network across our optical labs, distribution centers, and shipping partners
Craft insights and continue to seek and find improvements in our analysis to provide visibility into Supply Chain COGS performance and drivers of variances between budgeted and actual results monthly
Collaborate with key partners to identify opportunities and improve business results by developing financial models for a range of potential strategic and operational cases
Use your financial acumen and Excel expertise to develop and deliver thoughtful reporting to the FP&A team, business partners, and investors
Lead financial assessment of proposed capital projects, including ROI and payback analysis, to support investment decisions
Provide analytical and strategic support for ad hoc analyses (focusing on the why more than the what)
Strong understanding of Inventory Management, FP&A, Supply and Demand.
Manage and coach an analyst
KNOWLEDGE, SKILLS & ABILITIES
At least 7-10 years of finance experience, preferably in consumer good products.
Advanced excel skills mandatory.
Knowledge of NetSuite is strongly preferred.
Strategic thinking ability to examine data, identify issues/trends and recommend solutions.
Ability to manage multiple projects simultaneously with strong attention to detail.
Good communicator and customer service focused.
Exposure to Executives reporting and communication.
Ability to work independently with minimal supervision.
Assouline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The appointed candidate will be offered a salary within the range of $140,000-$150,000 annually. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.
General Manager
Restaurant general manager job in Bridgeport, CT
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Builds SMART action plans to resolve issues in their restaurant
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements: Is This You?
High School minimum, University Degree Preferred
2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
Restaurant general manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
Boutique Assistant Manager
Restaurant general manager job in New York, NY
About us
"To Be Distinguishable, One Must Push The Limits Of Creativity.”
Abel Richard is an ultra-luxury Maison located in New York City, specializing in rare, limited-edition creations that fuse innovation, craftsmanship, and storytelling. Each piece embodies artistry and individuality, every silhouette a conversation starter.
Position Overview
The Boutique Assistant Manager supports the Boutique Director in overseeing all aspects of boutique operations, ensuring every client interaction meets the Maison's exacting standards.
This individual brings deep familiarity with New York's global luxury clientele, from Madison Avenue to SoHo, combining strategic leadership with an authentic, human approach to service.
Key Responsibilities
Deliver an exceptional, client-centered experience reflective of Abel Richard's philosophy.
Drive boutique sales and team performance while maintaining discretion and excellence.
Build relationships with UHNW collectors, international clients, and tastemakers.
Collaborate on bespoke events, private viewings, and high-profile partnerships.
Support daily boutique operations, including inventory, CRM, and visual presentation.
Coach and mentor Client Advisors to embody the Maison's culture of refinement.
Serve as acting lead in the Boutique Director's absence, ensuring seamless leadership.
Requirements
Minimum 5 years in high-luxury retail, with 2+ years in a leadership or keyholder role.
Proven track record in client development and luxury sales performance.
Strong understanding of UHNW client expectations and New York's global market dynamics.
Impeccable presentation, refined communication, and professional discretion.
Multilingual fluency preferred (Mandarin, French, Arabic, or Spanish).
Skilled in CRM, team leadership, and event execution.
Compensation & Privileges
Earning Potential:
(salary + commission)
Structure: Hourly compensation with draw vs. commission
Incentives: Commission-based earnings reflective of ultra-luxury leadership performance
Benefits: Paid Time Off • Wellness Reimbursement Benefit