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Restaurant General Manager Entry Level jobs

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  • Restaurant General Manager

    KFC 4.2company rating

    Bristol, VA

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Information This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.
    $30k-39k yearly est. 11d ago
  • KFC Assistant Restaurant Manager - Leadership Role + Exciting Career Path

    JRN 4.0company rating

    Gate City, VA

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way. Requirements: The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Additional Info: This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
    $40k-54k yearly est. 10d ago
  • Restaurant General Manager

    Summerwood Master 4.2company rating

    Ashburn, VA

    Job Details 036549 - VA Ashburn - Ashburn, VA Restaurant General ManagerDescription Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising financial control to meet the restaurant profit margin targets • Selecting, training, developing and motivating employees The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, ICOS and controllables • PRC results and OSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $52k-77k yearly est. 39d ago
  • Restaurant General Manager

    Devita & Hancock Hospitality

    Reston, VA

    JOB DETAILS Job Title: General Manager Company: DeVita & Hancock Hospitality Group Oversees the entire restaurant operations (e.g., front end, back end including kitchen, administrative, property management) to ensure guests receives the highest level of fine dining experience. Manages and directs the daily operations of the restaurant, including selection, development and performance management of employees and managers to ensure the highest level of efficiency and productivity. Manages the day-to-day operational and financial activities to optimize profits. Job Duties 1. Oversees Staff Management and Personnel: Maintains accurate and up-to-date plan of restaurant staffing needs. Reviews (and as needed prepares) schedules and ensures that the restaurant is staffed for all shifts. Responsible for the final interviewing, hiring and effective training of new employees. Schedules and facilitates weekly Managers meetings. In coordination with the Training Manager, provides training to all personnel related to the restaurant culture, standards, processes and policies. Manages performance of employees, disciplines and when necessary terminates employees. Motivates and coordinates multiple activities and tasks for restaurant staff to ensure guests are satisfied. Ensures all employee documentation (e.g., personnel files, I-9s) is accurately and completely maintained, both electronically uploaded as designated and in the employees on-site personnel file. 2. Operational / Financial: Sets the example by providing a hands-on style of management in all areas of restaurant operations. Enters information in the Open Table computerized system to track and maintain current information about our guests and be knowledgeable on the guests (e.g., food and wine preferences, special dietary restrictions, work & family-related information) who dine at the restaurant. During dining hours, must consistently be present in guest areas (e.g., dining, bar, lounge) to promote the experience with guests. (NOTE: Back room operational responsibilities is to be completed when the dining areas are not open.) Must review on-line guest comments daily and respond to guests within 24 hours (NOTE: All guest responses are to include a cc: to the Director of Special Projects). Seeks to ensure the finest dining experience for guests and build guest loyalty. Oversees the operation of bar to ensure maximization of profitability, minimize legal liability and conform to alcoholic beverage regulations. Maintains a positive working relationship with vendors, suppliers and maintenance personnel. Ensures all health and safety restaurant policies and procedures are followed. Page 2General Manager Ensures that required personnel (employees and managers) maintain applicable current certifications (e.g., Tips certification, ServSafe, Choke Saver/CPR, Allergen, Food Safe). Oversees the effective managing of food, beverage and restaurant inventory; orders supplies when needed. Maintains the highest level of appearance in all areas of the restaurant to meet standards at all times. Responsible for ensuring that all financial related administrative duties are completed accurately, on time and in accordance with company policies and procedures. This includes accountability for daily sales reconciliation (e.g., counting sales [money], preparing daily balance sheet, pull payouts and record on Micros Payout Excel spreadsheet) and cash balance. Performs sales operational functions using point-of-service (POS) restaurant software application. Maintains accurate employee information in software system, creates and prints reports (e.g., end- of-month, inventory, payroll) and ensures weekly re-boot (POS) and bookkeeping systems, as required. Ensures the appropriate music selections are effectively working for the guests via music system. Ensures that the restaurants state and local certifications and licenses are annually renewed (e.g., liquor, valet, food-related) so that there is no lapse in coverage. Consistently discusses restaurant operations with Senior Management on a weekly basis, at a minimum. 3. Guest Service. Ensures exceptional guest service in all areas. Expediently responds to guest complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. 4. Food Safety and Planning: Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service uniforms, and appearance standards. Reviews Chefs food and beverage estimated costs to ensure proper budgeting and cost effectiveness. Works with Corporate Office staff regarding the efficient ongoing and purchasing of restaurant supplies. Reviews portion control of food and beverage quantities to minimize waste. Works with Restaurant Accounting Services to provide information relating to vendor invoicing. Ensures proper dining room supply needs (e.g., china, flatware, glasses, logo paper goods) to ensure proper amounts are available during the course of each day. Oversees the timely ordering and delivery of supplies (e.g., china, flatware, glasses, logo paper goods) with distributors to ensure proper inventory levels are maintained at the restaurant consistently. Oversees the timely ordering and delivery of liquor-related supplies with distributors to ensure proper inventory levels are maintained at the restaurant consistently. 5. Assists with coordinating and organizing private events when needed. 6. Performs all other related duties as assigned. 1. Limitations on Managerial Responsibilities: A Manager does not have the authority, without written approval from Steve or the Senior Vice- President, to take any of the following actions with respect to the Company/Restaurant (except as expressly provided for in the annual operating budget or otherwise approved by Steve or the Senior Vice-President) including: Entering into any contract or other agreement; Entering into any lease, license, concession or other occupancy agreement; or Entering into any arrangement for the employment of any professional firm; Settling any litigation or claims; Extending more than $100.00 of credit to any single Guest or group of Guests; Borrow money, issue any guarantee or incur any interest or contingent ordinary trade debt; Sell, rent or otherwise dispose of all or any portion of the Company/Restaurant except for the sale of inventory, as approved by Steve or the Senior Vice-President; Provide complimentary services to any Guest of more than $1,000.00 in any calendar year without Page 3General Manager Job Description Steve or the Senior Vice-Presidents approval; Acquire any capital assets or interest therein, or, Take any action that is prohibited in the Employee Handbook or requires the approval of Steve or the Senior Vice-President. Required Education, Training, Knowledge and Experience (Describe the minimum education, training, knowledge and experience which are required to competently perform the job duties of this job). Bachelor's degree, or equivalent, preferred in hotel and restaurant management or related field. A combination of practical experience and education will be considered as an alternative. Minimum of six years of directly related restaurant management experience in fine dining which includes personnel management and operational experience. Working knowledge in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Experience in restaurant point-of-service (POS) systems (e.g., MICROS) and on-line reservation systems. Maintains current SafeServ certification. Maintains current CPR and First Aid certification. Stays current in TIPS (Training for Intervention Procedures) and attends class every 2-3 years. Ensures compliance with federal, state and local laws and ordinances. Maintains current necessary state and federal required certifications. Core Skills, Competencies, and Characteristics (Describes the core skills, competencies and characteristics that the candidate must display to be successful in this role). Demonstrates exceptional written and verbal communications skills and exceptional consciousness of non- verbal language and cues. Must be fluent in English to comprehend and clearly communicate, both written and verbally. Exercises a high level of active listening skills and strong guest service skills which includes the ability to resolve guest issues/complaints with tact and diplomacy. Strong leadership and people management skills. Strong multi-tasking, organizational and time management skills to ensure a quick response to guest needs. Effective problem-solving skills to detect changes in circumstances or events. Maintains a high level of professionalism and courteous demeanor. Positive team and motivational skills. Aptitude for accurate mathematical calculations as it relates to inventory and related supplies. Exceptional personal hygiene and positive representation of the organization to employees, guests and vendors. Work Environment . General food service environment in which you may remain standing on your feet for up to 12 hours and may also be required to stoop, kneel, reach, lift and /or carry during the course of the work shift. This may require you to regularly lift and/or move up to 40 lbs. during the course of the work shift.
    $50k-75k yearly est. 60d+ ago
  • Restaurant General Manager

    Taco Bell 4.2company rating

    Ashburn, VA

    Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include: - Driving excellence in customer service - Maintaining company standards in product and facility specifications - Supervising food handling procedures and operational processes - Exercising financial control to meet the restaurant profit margin targets - Selecting, training, developing and motivating employees The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality - Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. - Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. - Tracks, analyzes and resolves sources of customer complaints. - Ensure that food safety standards are met. Financial - Develops and drives restaurant annual operating plan. - Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. - Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. - Develops store CAPEX requests and is the principle interface with all vendors. Operations - Ensures that facilities and equipment are maintained to Company standards. - Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards - Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. - Oversees development and revision of weekly management and crew schedules. Human Resources - Directs all restaurant level HR activity including: - Personal accountability for crew hiring decisions - Learning Zone planning and execution - Performance management - Compensation - Employee relations issues up to and including termination - Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. - Develops and monitors staffing plans and directs crew sourcing activities. - Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations. Success Measures - Achievement of restaurant annual operating plan - Margin improvement over previous year sales growth - Weekly/Period restaurant performance in sales, labor, ICOS and controllables - PRC results and OSAT scores - Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $45k-61k yearly est. 60d+ ago
  • Assistant Restaurant Manager (Leesburg, VA)

    Plamondon Companies Master

    Leesburg, VA

    Job Details Management Market Street - Leesburg, VA Full Time $46,000.00 - $48,000.00 Salary Any Shift Hours Restaurant - Food ServiceDescription Join the Leadership Team at Roy Rogers Restaurants as an Assistant Restaurant Manager! Are you passionate about creating memorable dining experiences? Do you thrive in a fast-paced, team-oriented environment? Roy Rogers Restaurants is looking for an enthusiastic and driven Assistant Restaurant Manager to help lead our dynamic team! Why Roy Rogers? At Roy Rogers, we're more than just a restaurant - we're a family built on a rich legacy of flavor, hospitality, and community. When you join our team, you're stepping into a brand with deep roots and a commitment to quality that's stood the test of time. A brand rooted in tradition and quality, we pride ourselves on our signature flavors and legendary hospitality. We invest in your future with clear paths for career development, promotions, and leadership training. At Roy Rogers, we believe in fostering talent from within! Key Responsibilities: Leadership: Inspire, mentor, and motivate a high-performing team to deliver exceptional guest service. Operations: Oversee daily restaurant operations, including opening/closing procedures, inventory management, and ensuring food safety standards are met. Guest Experience: Ensure that every guest leaves satisfied, managing customer concerns with a positive, solutions-focused approach. Financial Performance: Assist in managing budgets, controlling costs, and maximizing profitability through effective labor and cost management. Team Development: Support staff training and development, ensuring that team members are equipped to provide top-tier service. Recruitment: Handle the full-cycle recruitment process for the store, including sourcing, interviewing, hiring, and onboarding new team members. Compliance & Safety: Ensure adherence to company policies, food safety guidelines, and sanitation standards to maintain a safe, clean, and welcoming environment. Requirements: High School diploma or equivalent required. Must have a valid driver's license, reliable vehicle, and car insurance coverage for travel to training sessions, corporate meetings, and other off-site activities. Previous experience in restaurant management or supervisory roles in a fast-paced environment. Experience with recruitment, hiring, and team development is a plus. Strong leadership, communication, and problem-solving skills. Ability to work flexible hours, including weekends and holidays. Passion for providing excellent guest service with a commitment to operational excellence. Perks & Benefits: Competitive salary with performance-based bonuses. Comprehensive training programs to support career growth. Health, dental, and vision insurance. Employee meal discounts. Tuition and Gym Reimbursement Opportunity to be part of a team that values tradition, quality, and community. If you're ready to take your restaurant management career to the next level with Roy Rogers and play a critical role in building a top-notch team, apply today! We are looking for passionate leaders who want to be part of something great. Roy Rogers Restaurants / Plamondon Enterprises, Inc. is an equal opportunity employer and participates in the federal government's E-Verify program.
    $40k-59k yearly est. 38d ago
  • Assistant Restaurant Manager (Leesburg, VA)

    Roy Rogers Restaurants

    Leesburg, VA

    **Job Details** Management Market Street - Leesburg, VA Full Time $46,000.00 - $48,000.00 Salary Any Shift Hours Restaurant - Food Service **Description** **Join the Leadership Team at Roy Rogers Restaurants as an Assistant Restaurant Manager!** At Roy Rogers, we're more than just a restaurant - we're a family built on a rich legacy of flavor, hospitality, and community. When you join our team, you're stepping into a brand with deep roots and a commitment to quality that's stood the test of time. A brand rooted in tradition and quality, we pride ourselves on our signature flavors and legendary hospitality. We invest in your future with clear paths for career development, promotions, and leadership training. At Roy Rogers, we believe in fostering talent from within! **Key Responsibilities:** * **Leadership:** Inspire, mentor, and motivate a high-performing team to deliver exceptional guest service. * **Operations:** Oversee daily restaurant operations, including opening/closing procedures, inventory management, and ensuring food safety standards are met. * **Guest Experience:** Ensure that every guest leaves satisfied, managing customer concerns with a positive, solutions-focused approach. * **Financial Performance:** Assist in managing budgets, controlling costs, and maximizing profitability through effective labor and cost management. * **Team Development:** Support staff training and development, ensuring that team members are equipped to provide top-tier service. * **Recruitment:** Handle the full-cycle recruitment process for the store, including sourcing, interviewing, hiring, and onboarding new team members. * **Compliance & Safety:** Ensure adherence to company policies, food safety guidelines, and sanitation standards to maintain a safe, clean, and welcoming environment. **Requirements:** * High School diploma or equivalent required. * Must have a valid driver's license, reliable vehicle, and car insurance coverage for travel to training sessions, corporate meetings, and other off-site activities. * Previous experience in restaurant management or supervisory roles in a fast-paced environment. * Experience with recruitment, hiring, and team development is a plus. * Strong leadership, communication, and problem-solving skills. * Ability to work flexible hours, including weekends and holidays. * Passion for providing excellent guest service with a commitment to operational excellence. **Perks & Benefits:** * Competitive salary with performance-based bonuses. * Comprehensive training programs to support career growth. * Health, dental, and vision insurance. * Employee meal discounts. * Tuition and Gym Reimbursement * Opportunity to be part of a team that values tradition, quality, and community. If you're ready to take your restaurant management career to the next level with Roy Rogers and play a critical role in building a top-notch team, apply today! We are looking for passionate leaders who want to be part of something great. Roy Rogers Restaurants / Plamondon Enterprises, Inc. is an equal opportunity employer and participates in the federal government's E-Verify program.
    25d ago
  • Assistant General Manager

    Myeyedr 4.3company rating

    Ashburn, VA

    About the role See yourself starting a new career journey? As a MyEyeDr. Assistant General Manager, you will cultivate a collaborative working environment with all team members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. You will contribute to the financial responsibility for the office, deliver first class patient experiences and foster a collaborative team environment that allows for our office staff to grow. This role reports to the General Manager and will lead and develop a team. Some evening and weekend shifts required. You Will Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development Drive financial success of your office through managing behaviors that drive KPI performance Uphold service standards when working with patients to increase office loyalty, patient retention and setting an example Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience Lead performance and development in partnership with our General Manager for all team members Ensure our optical merchandise meets optical standards, patient requirements and requests About You Undergraduate degree or relevant years of experience with 1-2 years serving in a management position (Retail/Hospitality strongly preferred) Experience driving business and sales operations in a complex, customer-facing, fast-paced environment Effective communicator, detail oriented, and a strong leader that demonstrates the values of MyEyeDr. Upholds exceptional service standards and acts as a mentor to our team members and patients A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit Willing to learn about industry, product, full scope optical office roles, and services A natural leader with the ability to coach and inspire team members Team player who is willing to collaborate with all to provide the best patient experience Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401(k) with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics. #LI-onsite
    $45k-67k yearly est. 7d ago
  • Restaurant Manager

    Baskin-Robbins 4.0company rating

    Fairfax, VA

    This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. Summary A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities Include Team Environment * Hire, train and develop their employees * Communicate job expectations to their employees * Plan, monitor, appraise and review their employees' job performance * Provide coaching and feedback; disciplines when appropriate Operational Excellence * Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately staffed to achieve guest service goals * Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws * Ensure Brand standards and systems are executed * Prepare and complete action plans; implement production, productivity, quality and guest service standards * Complete audits and implement plans to drive system improvements Profitability * Control costs to help maximize profitability * Execute all in-restaurant marketing promotions in a timely manner * Execute new product roll-outs including team training, marketing and sampling * Set sales goals and track results Skills/Qualifications * Fluent in English * Math and financial management * Restaurant, retail, or supervisory experience * At least 18 years of age (where applicable) * High School diploma, or equivalent Competencies Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Reads and interprets reports to establish goals and deliver results * Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to make decisions and resolve issues Building Effective Teams * Identifies and communicates team goals * Monitors progress, measures results and holds others accountable * Creates strong morale and engagement within the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management * Seeks to understand conflict through active listening * Recognizes conflicts as an opportunity to learn and improve * Resolves situations using facts involved, ensuring consistency with policies and procedures * Escalates issues as appropriate Developing Direct Reports and Others * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Business and Financial Acumen * Understands guest and competition; translates and applies own expertise to address business opportunities * Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change * Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals * Understands, analyzes and communicates the key performance/profit levers and manages to these measures
    $43k-59k yearly est. 60d+ ago
  • Automotive Entry Level General Manager - $200K+ Annually

    Rosenthal Automotive 4.6company rating

    Reston, VA

    Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. We are currently searching for an Automotive Entry Level General Manager for one of our dealerships in Northern Virginia. In this position, the General Manager is responsible for the sales and service operations of the dealership. This is a fantastic opportunity for someone with automotive sales management experience looking to disrupt the way consumers and businesses buy and sell cars. We re seeking driven leaders who are excited about developing a team, driving to reach goals, and delivering superior guest experiences. Automotive Entry Level General Manager Benefits: $200K+ potential based on experience and performance Annual longevity bonus $20K+ potential New Car Volume Import Franchised Dealership Strong and established Service & Parts business with room to grow Experienced management staff in place in all departments Experienced sales staff in place with additional room to grow Current General Manager Retiring - Turn-key operation looking for the right leader to move it up to the next level Corporate support for IT, Advertising, Training, HR, Accounting, etc. General Manager experience preferred but not required General Sales Manager with 2 or more years of experience encouraged to apply Sales Manager with 5 or more years of experience encouraged to apply Staffing, training, marketing & operational support provided by Corporate Office GM Training and Development provided Great culture within an innovative company Training and support to assist you in achieving your goals Paid time off and 401k Medical, Dental, Vision, Short and Long-term disability, and Life Insurance Employee discounts on vehicle sales, parts, and service Career advancement opportunities ...and more Automotive General Manager Responsibilities: Grow service and sales, support other business lines to meet team goals\ Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service Train and develop teammates surrounding sales and service process Collaborate with your team to establish and achieve service-level, sales, consignment and teammate satisfaction goals for the store Identify ways to independently solve problems, present solutions, and make decisions Provide and receive feedback and proactively seek professional growth and training opportunities Ensure every guest receives the highest possible level of service Operate with the highest level of integrity in every situation Represent our core values of customer service, integrity, and transparency Learn and adhere to the Rosenthal Automotive Policies and Procedures. Build and maintain customer relationships. Manage new and pre-owned inventory and perform trade appraisals. Forecast and meet daily, monthly, quarterly, and yearly sales goals and objectives. Work closely with other department managers to ensure cooperation and teamwork throughout the dealership. Hire, train, motivate, counsel, and monitor the performance of all employees within your department. Guide all salespeople in setting their objectives on a short- and long-term basis while maintaining accountability by conducting one-on-one customer follow up. Ensure that all customers speak with a manager before leaving the dealership when possible and help finalize a sale when necessary. Assist in developing programs of improvement for those salespeople who are failing to reach their objectives. Monitor the CRM system to guarantee that all customers are followed up with and fully satisfied with their experience. Utilize software and technology throughout the sales process, for daily reports, and managing and maintaining vehicle inventory. Understand manufacturer s programs, special rates, rebates, and incentives which are ever evolving. Automotive General Manager Qualifications: General Management experience preferred but not required General Sales Manager with 2 years of experience encouraged to apply An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience Leadership qualities that will facilitate a cohesive, successful sales and service department Professional personal appearance Excellent written and oral communication abilities Process and detail oriented with developed organizational skills Confident in ability to work under pressure and prioritize Ambitious and possess a desire to learn and grow within our company Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren t so focused on what you ve done, but what you can achieve. Please submit your resume for immediate consideration. Job Type: Full-time
    $49k-101k yearly est. 12d ago
  • Assistant General Manager (Campground)

    Blue Water Hospitality Group, LLC 3.1company rating

    Cape Charles, VA

    Blue Water Hospitality is a growing organization always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE As a highly visible member of the property's Leadership Team, the Assistant General Manager (AGM) serves as a key liaison for campground guests and functions as a right hand to the General Manager while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry. They will serve as a role model for Blue Water Hospitality Group's mission, vision, and values. They will work hands-on to maximize the hotel's overall efficiency and profitability. The ideal candidate will live in or near Cape Charles. Workampers looking for year-round full-time work are welcome to apply! Benefits eligible: Medical, Vision, Dental, 401K, Property discounts WHO WE ARE LOOKING FOR Independent self-starter Ability to operate effectively in a fast-paced, guest-focused environment Competitive with a strong desire to win Effectively communicates to a variety of audiences and ability to tailor communication appropriately. Ability to manage multiple projects and work assignments Effective use of computer software, sales tracking software or CRM tools, and social media tools WHAT YOU WILL WORK ON Operational Management: Monitor and evaluate all department daily activities to ensure the successful operation of hotel facilities, services, and amenities. Establish and review departmental standards, guidelines, and objectives. Conduct daily walk-throughs and quality checks to drive exceptional service and guest satisfaction at all contact points, including pre-arrival, check-in/check-out, transportation, housekeeping, laundry, banquets, conference services, and maintenance. Collaborate with Supervisors weekly to develop a centralized schedule. Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels. Acts as a knowledgeable resource in property operational software such as Property Management systems, reservations or booking channels, maintenance or internal communication systems, social media, and marketing tools Regularly intervenes, assists, and documents guest or employee incidents Maintain the integrity of the hotel's compliance with the company's safety and security program and ensure adherence to all company and brand policies, practices, procedures, and guidelines. People Management: Partner with GM to create a positive work environment; Serve as a support resource for front-line staff in all departments. Support all aspects of people leadership: recruitment, retention, training, coaching, and performance development. Drive effective communication across all departments to ensure consistency, cohesiveness, and understanding of objectives and priorities. Sales & Marketing Management: Participates in weekly revenue management and marketing strategies Regularly updates property management system regarding inventory, rates, and availability Budget Management Regularly assists the General Manager or related resource in budget analysis, monitoring, and expense management. Analyze and evaluate hotel performance by compiling occupancy and labor reports and guest satisfaction index statistics. Approve and process vendor invoices, complete bank deposits, audit cash banks, and perform other accounting-related functions as necessary. Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH The Assistant General Manager reports to the General Manager. WHAT YOU BRING A minimum of 2 years of previous Campground / RV resort operations and leadership experience with a large staff and focus on exceptional guest service. A bachelor's degree in hospitality management or another related field is preferred. An appropriate combination of education and work experience to support on-the-job effectiveness Physical Demands: While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk, and reach with hands and arms and occasionally requires the ability to lift office products and supplies up to 20 pounds. Travel is required 30 within the region. Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
    $41k-72k yearly est. 11d ago
  • General Manager

    Jf Fitness Crunch Fitness Corporate 4.1company rating

    Richmond, VA

    Club Role - General Manager (GM) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! The General Manager (GM) is responsible for ensuring members and prospects receive the highest quality of service and facilities. The General Manager will exhibit an ability to achieve financial targets by motivating, leading, supervising, and coordinating employees' actions. The General Manager will also demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. Duties & Responsibilities ● Achieve target revenue goals through leadership and motivation of employees ● Implement and support company policies and promotions to generate new sales leads for optimum membership and personal training growth ● Ensure all staff maintains a high level of knowledge about club's programs, facilities, and equipment ● Ensure ongoing generation of new prospective members ● Emphasize staff involvement in neighborhood and community activities ● Encourage staff to work as a team and be productive ● Recruit and hire the highest possible caliber of staff ● Demonstrate the ability to lead, motivate, and manage Personal Training department to ensure revenue goals are met ● Facilitate integration of Personal Training benefits into point of sale presentations to maximize scheduled fitness assessments and packages sold ● Oversee Fitness Director (FD) to ensure all components of departmental objectives are satisfied ● Support personnel related issues by following club procedure and documentation ● Resolve member complaints in a timely and tactful manner following club procedure and documentation ● Oversee, support, and develop Group Fitness department ● Ensure the club meets standards for cleanliness, maintenance, safety, and security ● Ensure ongoing maintenance and upkeep of equipment and amenities ● Oversee all inventory ordering and processes ● Assist in the processing/submission of payroll ● Exhibit an understanding of budgets and establish controls to keep expenses at or below budget ● Conduct weekly or monthly department meetings to ensure optimum performance and cohesiveness ● Other duties as assigned Compensation ● Full time employee ● Salary + bonus eligible ● Full time benefits eligible Health/dental/vision insurance Two weeks paid time off (applicable to certain roles) ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Bachelor's degree (preferred) ● Sales experience - 2+ years (preferred) ● Management experience - 2+ years (preferred) ● Personal Training experience - 2+ years (preferred) ● CPR/AED certification (preferred) ● Strong leadership skills ● Strong organizational and administrative skills ● Strong sales and business acumen ● Excellent written and verbal communication Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely
    $50k-81k yearly est. 60d+ ago
  • General Manager (Lynchburg, VA)

    Berglund/Farrell Automotive 4.1company rating

    Lynchburg, VA

    Berglund Automotive is a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. Dedicated to providing exceptional vehicles and service to our valued customers, we seek candidates with extensive experience managing import brands who can lead by example, actively engaging with employees and inspiring the team through feedback and coaching to drive success. Job Summary: As a General Manager, you will play a pivotal role in overseeing day-to-day operations. You will be responsible for managing all aspects of the business, from leading and motivating employees, sales and customer service to finance and fixed operations, with a strong focus on employee and customer satisfaction and profitability. With 10 locations and plans for growth, this role offers opportunities for career advancement, aligning with our commitment to growth under strong leadership. Benefits: Competitive salary and performance-based bonuses. Health and retirement benefits. Ongoing professional development opportunities. A supportive and collaborative work environment. The opportunity to make a significant impact on our dealership's success. Essential Job Functions: Leadership: Lead, mentor, and motivate a team of sales, service, and administrative professionals to achieve retention and performance goals. Financial Management: Manage the dealership's financial performance, including budgets, forecasting, and profit maximization. Business Development: Lead and execute sales strategies, marketing campaigns, and promotional activities to boost revenue and market share. Ensure every customer interaction reflects our commitment to exceptional service and satisfaction. Inventory Management: Oversee inventory levels, pricing, and procurement to maintain a well-balanced and profitable vehicle inventory. Compliance: Ensure compliance with all local, state, and federal regulations, as well as company policies and standards. Qualifications: Bachelor’s degree in business administration, marketing, or related field (preferred). Proven experience in automotive dealership management with a proactive approach and a strong track record of success. Strong financial acumen and the ability to analyze and interpret financial data. Ability to innovate and adapt to industry changes. Excellent leadership and team-building skills. Exceptional communication and customer service skills. Knowledge of automotive industry trends and emerging technologies. Experience with dealership management software and tools. Berglund Automotive is proud to be an EEO Employer and participates in E-Verify.
    $54k-108k yearly est. 11d ago
  • Assistant General Manager-7459

    Youfit 3.4company rating

    Bon Air, VA

    Job Details 7459 Mdlthn MidlothnTur - Midlothian, VA Full TimeDescription Your purpose Join our dynamic team as an Assistant General Manager, where you'll play a pivotal role in ensuring our gym operates smoothly and efficiently. You'll oversee various aspects of our facility, contribute to member satisfaction, and support our team. If you're passionate about fitness and have strong leadership skills, we'd love to hear from you! Compensation At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay along with opportunities for additional earnings through commissions and/or bonuses. This is a full-time salary position. Core Job Duties Performance Goals: Drive and maintain weekend performance objectives. Safety Inspections: Conduct monthly safety and preventative inspections. Revenue Growth: Boost supplementary revenue through retail and upgrades. Member Retention: Manage operations to enhance member retention. Team Recruitment & Training: Recruit and onboard new team members. Staff Development: Report on staff education and development to the General Manager. Administrative Duties: Handle club orders, processes, and daily operations. Facility Oversight: Ensure gym maintenance, cleanliness, and budget management. Team Management: Oversee Maintenance Specialists, including hiring, performance management, and administrative actions. Scheduling: Create and maintain staff schedules to meet club standards. Member & Facility Issues: Collaborate with the General Manager to resolve issues. Equipment Management: Maintain logs and work orders for all club equipment. Ticket Management: Handle facilities, equipment, and IT tickets promptly. Legal Compliance: Maintain records in accordance with local and federal laws. Aesthetic Maintenance: Ensure the gym and surrounding grounds are visually appealing and well-maintained. Communication: Liaise with the General Manager and HQ on club needs. Availability: Be reachable by staff, leaders, and HQ as needed. Event Participation: Attend company meetings and marketing events. Bank Deposits: Assist with bank deposits as needed. Computer Literacy Skills: Demonstrate Intermediate computer literacy skills for use of job-related software and technology. Other job-related duties as assigned by your supervisor. Position Requirements Must be at least 18 years of age.. Maintain a CPR / AED certification At least 6 months directly managing a team of multiple employees Experience in sales and operations management or lead role Experience recruiting, interviewing, and developing your own team Experience dealing directly with customers as well as vendors Effective English communication skills. Fluency in multiple languages is favored. Passionate about fitness and dedicated to providing exceptional customer service. Proficient in multitasking, driven by self-motivation and a strong work ethic. Committed to continuous personal development. Physical Demands The physical demands described here represent those that must be met by a team member to perform the essential functions of this role successfully. While performing the duties of this role, the team member is regularly required to talk or hear. This is largely an active role with some bending, lifting (up to 50 pounds), and stooping required. Travel may be required at times. Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore YouFit's Benefits HERE! Have we proved YOU matter yet? Apply Today! YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. #INDCR
    $33k-41k yearly est. 32d ago
  • Assistant Restaurant Manager

    Chateau Resort 3.8company rating

    Virginia

    Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits. Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux. Why join our team: We offer: Health, vision and dental insurance (full time employees) Paid time off (Full time employees) 401(k) retirement plan with match On-the-job training Employee education allowance Advancement potential Flexible schedules Employee appreciation events Complimentary uniforms Delicious “family” meals daily prepared by the chefs Referral bonuses Competitive pay ******************************** Must be eligible to work in USA Annual Salary range $60,000 to $70,000. SUMMARY The Assistant Manager for Patty O's works under the leadership of the Restaurant Manager and serves as Chef Patrick O'Connells' eyes and ears concerning all that takes places in this establishment. He/She ensures that guests are being provided with a memorable experience. The Assistant manager will assist the Restaurant Manager with the daily restaurant operation including but not limited to Hiring and onboarding, training, scheduling, employee's performance management, Restaurant opening and closing. The Assistant Manager will also be responsible for inventory, product ordering, invoices payment and to ensure the Point-of-Sale equipment is in working order. ESSENTIAL FUNCTIONS Assist the Restaurant with the effective management of the daily restaurant operations. Enforce adherence to 5-Star/5-Diamond standards and IALW policies. Facilitate & ensure exceptional service. Establish consistency in performance reviews as well as accountability. Contribute to the evolving job description, onboarding, and testing regimes. Instill into the staff the culture and history of The Inn Create weekly schedules and assist staff with scheduling needs and time off requests. Track and document lateness and absences. Create daily floor plans. Achieve targeted labor cost while ensuring adequate coverage to exceed guest/our expectations. Audit Paycom Interview candidates; onboard and train new hires Evaluate staff performance and coach/counsel, as necessary. Conduct daily pre-shift meetings and elicit feedback from the service/kitchen staff. Ensure that clean and healthy dining/service areas are maintained. Actively promote the minimization of labor cost and loss prevention Displays excellent leadership skills managing the team of Patty O's Café and Bakery Holds staff accountable in completion of opening, midday and closing checklists/procedures. Responsible for training new staff on proper procedures and verbiage. Responsible for keeping training materials up to date and current. Develops rapport with guests and displays positive guest experience interactions. Takes notes on guest experiences and feedback to execute daily recap communication email. Update guest Tock profile. Able to field guest complaints and confidently produce solutions to issues that arise. Ability to read the room, and delegate work as needed. Promotes and recommends menu options to guests. Maintains inventories by replenishing and ordering products. Maintains equipment by cleaning, troubleshooting, and scheduling repairs. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Evaluates and modifies processes to improve efficiency and quality of service. Supervise bakery and cafe staff and assist, as needed, to ensure guest experience meets our standards. Gather guests' feedback and recommend improvements to our menus or operation. Qualifications QUALIFICATIONS Required Prior restaurant management experience Prior luxury/fine dining restaurant experience Excellent communication skills. Guest interaction skills Organizational prowess Must be at least 21 years of age. Ability to work nights, weekends, and holidays. Must have a fine diligence. Ability to multi-task in a fast-paced environment Desirable Ability to speak French or Spanish Computer training, preferably in Excel, Microsoft Word, etc. Knowledgeable of ResortSuite, Paycom, and Tock Must have reliable transportation. Ability to cross-train across multiple departments and assist when needed. PHYSICAL DEMANDS Must be able to lift 30+ lbs. Able to stand, bend and walk for extended periods of time. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. **The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws** Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-70k yearly 9d ago
  • Floating General Manager

    Classic Collision, LLC 4.2company rating

    Newport News, VA

    Classic Collision is now hiring a Floating General Manager. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve. Classic Collision offers competitive pay, benefits, and career advancement opportunities. **Please come and join our team!** * **Paid Weekly** * **Continuous Training** * **Supportive Team Culture** * **Company match 401K** * **Medical/Dental/Vision** * **Paid Time Off - 6 Paid Holiday** * **Rewarding Work** **Responsibilities** * Forecast goals and objectives for the assigned Region or Centers and strive to meet them * Recruit, recognize and retain talented teammates. Monitor the performance of all Center staff and provide leadership and coaching as well as ensure that all employees have the required training for their position * Demonstrate a great ability to lead, develop, and inspire others to achieve success * Supervise the sales, overall production, and administration of the centers * Periodically, review estimates to ensure accuracy and compliance with Company and Client guidelines * Monitor current financial performance metrics and review previous month's financial metrics to identify opportunities and trends * Ensure DRP accounts are managed properly and update any changes or reviews * Monitor the performance of each teammate and provide coaching through timely and specific feedback * Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business * Ensure the center is qualified to meet the requirements of our OE/ Insurer and I-CAR partners * Responsible for the center's regulatory compliance, including hazmat regulations and documentation * Perform other duties as required to successfully meet the needs of the business **Qualifications** * Must be at least 18 years of age * Experience in auto repair industry or managing a team * Advance understanding and knowledge of the repair process/procedures * Must have a valid driver's license and be eligible for coverage under company insurance policy * Effective communication (written and verbal) and interpersonal skills are required. * Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment **Behaviors/Competencies** **Integrity** -Respect, and accountability at every level and in every interaction **Customer Service** -Provide the highest level of customer service while building customer satisfaction and retention **Innovation** -Develops and displays innovative approaches and ideas to our business **Teamwork** -Contributes to building a positive team spirit. Supports everyone's efforts to succeed **Physical & Environmental** While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. **Classic Collision is an Equal Opportunity Employer** As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws. **Reasonable Accommodations** Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail *******************************, or call *************. This email and phone number are listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. **This job description is not a complete statement of all duties and responsibilities comprising the position.** **Skills** **Education** **Experience**
    $57k-112k yearly est. 23d ago
  • General Manager

    Alexandria 4.5company rating

    Alexandria, VA

    Replies within 24 hours Benefits/Perks Continuing education through company-sanctioned events. Free membership in a state-of-the-art facility. D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth. Company Overview Motivate and inspire all to be their best and achieve their goals through training with world-class coaches. The culture of D1 separates us as we are all driven to help those around us. D1 is passionate about impacting and changing lives. Key Skills Required For the Position: SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with. LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role.) FINANCE. You need to have the ability to manage the facility P&L. You will meet with ownership monthly to review your budget vs what actually happened line item by line item. This General Manager Can Expect: To join a fun team that understands how to WORK & PLAY hard To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes. To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc. To be poised when meeting & interacting with professional athletes…this GM must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door Responsibilities Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience. Duties include: Assisting with member progress check-ins Setting up new memberships in the POS system Collecting and processing payments Providing front desk sales and information Assisting with special events Managing all sales Qualifications Associate Degree 3 years of management Can out-sell anyone in the room & loves it Knowledge of gym and retail operations Positive and energetic personality with a “can do” attitude Is a manager who will be the first one in & the last one to leave Compensation: $45,000.00 - $65,000.00 per year D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.
    $45k-65k yearly 60d+ ago
  • General Manager Christiansburg VA

    V & P 3.9company rating

    Christiansburg, VA

    Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility’s reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate leadership skills, along with dynamic problem solving, ability to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor’s degree in hotel management or business management as a plus; equivalent experience is also acceptable.
    $49k-100k yearly est. 11d ago
  • KFC Assistant Restaurant Manager - Independent Role with Fun & Flexibility

    Restaurant Association 3.8company rating

    Big Stone Gap, VA

    Dec 15, 2024 **KFC Assistant Restaurant Manager - Independent Role with Fun & Flexibility** * JRN * Big Stone Gap, Virginia Full time Restaurant Bar **Job Description** KFC Assistant Restaurant Manager **Description:** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way. **Requirements:** The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: - A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. - You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. - We have a GREAT culture and look for GREAT people to add to our family. You know who you are honest, energetic, motivational and fun. - You set high standards for yourself and for the team. - You're up for a challenge. You love the excitement of the restaurant business and know every day is different. - And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. **Additional Info:** This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!
    $37k-49k yearly est. 24d ago
  • General Manager

    Krispy Kreme 4.7company rating

    Roanoke, VA

    As a General Manager, you will oversee the entire shop, including sales, production, and human resources. You will also have the privilege of developing other Krispy Kremers. General Managers set the tone for an enjoyable and efficient environment! They also have a great understanding of our delicious doughnuts and production processes. What Will You Do? Guest Services Not only should our guests be satisfied, they should be wowed. It's up to you as the General Manager to set the tone for this and serve as a role model to the team. You will know how to handle difficult situations in a professional way within the shop. You'll make sure our doughnuts are being prepared and served in the best way possible. You'll supervise and observe all shop operations, making sure everything is great condition, especially when opening and closing the shop. Sales Work closely with your District Manager to achieve your shop's business plan objectives and profitability. You'll lead the sales programs, which includes Hot Light times, retail sales, fundraising and special event sales days. Production/Equipment/Safety and Sanitation Discover ways to maximize efficiency in daily production to improve the shop's performance. You also will understand quality control procedures and coordinate doughnut production schedules. You'll inspect and assess any production/equipment issues, and you'll promote safety, keeping the highest level of cleanliness too. Grow the team Develop and encourage our employees- this includes hiring, interviewing, training, supervising, scheduling, giving performance feedback, and firing if necessary. Build a productive and energetic team! Accounting Manage income and expense budgets (Accounts Payable/Receivable), and report sales and other important information. Leadership Lead your team to success! This can be done by modeling company standards, expressing efficiency, organization, and communication. On The Move Be willing to help our team members and other employees with our sweet treat in any way possible! This could include carrying or lifting boxes up to 75 pounds, boxing up doughnuts, or sweeping and cleaning the shop. You'll also track orders and make sure they're filed correctly so they can be filled. You might need to do periodic travel, so make sure you've got that driver's license! What Should You Have? You are at least 21 years old and have at least a high school diploma or GED. You always demonstrate leadership, which includes great organizational and communication skills too. You have a joyful charisma, strong enthusiasm, and enjoy interacting with our guests. You have a basic knowledge of computer office technology, and you know about sales, management, production, and customer service. You are adaptable and creative- understanding how to navigate lots of situations that may crop up in our shops. You are flexible to work on weekends- our sweet treats are served every day! NY ONLY: Subject to any legally required accommodations and applicable state or local law, Krispy Kreme requires all employees in NYC to be fully vaccinated against COVID-19 as a condition of hire.
    $23k-31k yearly est. 10d ago

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