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Restaurant general manager jobs in Massachusetts

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  • High Voltage Testing Service Center Manager

    Vertiv 4.5company rating

    Restaurant general manager job in Boston, MA

    High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. #HVM #LI-HR1
    $36k-46k yearly est. 2d ago
  • Donor Services Manager

    Innovairre Communications

    Restaurant general manager job in Pepperell, MA

    Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients. Job Summary Make an impact where it matters most; with the nonprofits changing the world. Are you a detail-oriented communicator who thrives on helping people, improving processes, and leading by example? As a Donor Services Lead, you'll play a key role in ensuring that every donor interaction is handled with accuracy, empathy, and care while supporting the missions of incredible nonprofit organizations across the country. This is a hands-on role for someone who enjoys being the go-to person for all things donor services. You'll help keep daily operations running smoothly, build strong client relationships, and collaborate with teammates to improve processes and ensure every detail - from data entry to donor thank-you letters - reflects care and accuracy. Please note: This is an onsite position based in Milford, New Hampshire. It is not eligible for remote work. Responsibilities and Activities: Acts as the primary liaison for assigned nonprofit clients, ensuring their needs and brand standards are met. Handles day-to-day client communications, reporting, and problem-solving for assigned clients with professionalism and care. Ensures client communications reflect the mission and values of each client. Assists with handling complex or escalated inquiries, setting the tone for excellence in service. Collaborates on mentoring donor services representatives, providing guidance and coaching to build confidence and consistency. Supports training initiatives, procedure updates, and continuous improvement projects. Partners with leadership to refine workflows and elevate team performance. Oversees daily and weekly balancing for assigned client accounts and ensure timely, accurate reporting. Manages data imports/exports, invoice reconciliations, and postal funding reviews for assigned accounts. Leads quality control reviews and maintain meticulous transaction and compliance records. Handles donor correspondence - from acknowledgements and declines to various administrative mailings. Maintains data integrity through careful file validation, recordkeeping, and testing during system updates. Supports compliance audits and documentation processes to ensure transparency and trust. Works closely with internal teams to align on client needs, resolve discrepancies, and improve donor experiences. Provides occasional coverage for inbound/outbound call centers and client-specific projects. Performs additional responsibilities as required to ensure the team's success. EEO Statement We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do. Benefits We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
    $64k-105k yearly est. 1d ago
  • KFC Assistant Restaurant Manager - $100 Referral Bonus

    de Foods (KFC

    Restaurant general manager job in Worcester, MA

    Assistant Restaurant Manager **We offer early wage access through Tapcheck so you can cash out on your wages before payday!** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're looking to be a manager of your own business but don't know how to get started, check out our Assistant Restaurant Manager position. As an Assistant Restaurant Manager, you are second in command of a $1 million+ business. Working with your Restaurant General Manager, you grow the business by making our customers' day. And when you do, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
    $50k-74k yearly est. 6d ago
  • Plant Manager-Beverage Manufacturer

    Epic Enterprises, Inc. 4.5company rating

    Restaurant general manager job in Ayer, MA

    The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives. essential functions, Job duties and responsibilities: Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency. Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture. Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions. Oversee the initiation of new production lines as well as the seamless operation of existing lines. Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports. Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities. Improve the capabilities of all plant personnel and develop a highly motivated workforce. Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance Implement cost-effective control systems over capital assets, operating expenditures, and labor costs Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work. Optimize ingredient and packaging material usage to minimize scrap loss. Identify and eliminate potential sources of food safety risk. Effectively communicate urgent issues both internal and external to the management team as needed. Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively. Identify root causes of issues and develop and implement corrective actions to prevent repeat problems. Ensure accurate and timely communication across all departmental functions. Support and comply with GMP's; understand and follow emergency action plan Support food safety, quality, and legality. Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements. · Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments. · Assist in all regulatory audits of manufacturing at the facility. · Guide and develop processes/procedures related to Capital Equipment repair and refurbishment. · Occasional travel as business needs demand. · Other duties as assigned. EDUCATION/EXPERIENCE DESIRED: · College degree is preferred · Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role. · Manufacturing experience with companies engaged in the manufacture of FDA regulated products. · Proven success leading, managing and developing a staff. · Strong interpersonal skills and ability to work with others in a positive and collaborative manner. KEY SKILLS DESIRED: · Leader, self-starter and team player. · Excellent speaking, writing and listening skills. · Proven ability to work in a fast-paced and high-demand environment. · Ability to utilize MS Office applications, Outlook, Word, Excel. PHYSICAL DEMANDS: · Ability to work in an office and plant environment with exposure to noise, equipment, and machinery · Ability to stand for long periods of time. · Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching) WORK ENVIRONMENT: The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate to high. · The environment can be wet, dry, hot, cold, sticky and dirty.
    $103k-150k yearly est. 5d ago
  • Plant Manager

    Premier Staffing Solution 3.6company rating

    Restaurant general manager job in Raynham, MA

    The Plant Manager will lead all manufacturing operations at the the facility, ensuring safety, quality, delivery, and cost objectives are met. This role will oversee a multidisciplinary team including Plant Engineering, Environmental Health & Safety (EHS), Facilities, Plant Supervisors, Machine Shop Operations, and Lean/Continuous Improvement experts. The ideal candidate will be a strategic leader with a hands-on approach, capable of driving operational excellence and fostering a culture of accountability and continuous improvement. Key Responsibilities: · Provide strategic and day-to-day leadership for plant operations, ensuring alignment with corporate goals and customer expectations. · Lead and develop direct reports across engineering, EHS, facilities, production, and lean functions. · Champion a culture of safety, quality, and continuous improvement throughout the plant. · Drive operational efficiency through lean manufacturing principles and data-driven decision-making. · Collaborate with cross-functional teams including Supply Chain, Quality, Engineering, and HR to optimize plant performance. · Manage budgets, KPIs, and capital projects to support growth and operational excellence. · Ensure compliance with all regulatory, environmental, and safety standards. Qualifications: · Bachelor's degree in Engineering, Operations Management, or related field; advanced degree preferred. · 10+ years of progressive leadership experience in manufacturing, with at least 5 years in a plant management or senior operations role. · Proven track record of leading cross-functional teams and implementing lean manufacturing initiatives. · Strong understanding of EHS regulations, facilities management, and engineering processes. · Excellent communication, leadership, and problem-solving skills.
    $42k-64k yearly est. 2d ago
  • Food and Beverage Manager

    The 'Quin House

    Restaurant general manager job in Boston, MA

    WHO ARE WE LOOKING FOR? The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and are committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards. Primary Responsibilities Responsible for providing direction and leadership in full-service restaurants. The Food and Beverage Manager is responsible for leading restaurant teams to achieve operational and financial goals. They will manage performance and maintain the facilities in accordance with The ‘Quin House service standards to ensure high member satisfaction and an exceptional dining experience. Compensation: $75,000 - $80,000 + Potential Bonus ABOUT THIS ROLE Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation Implement overall food & beverage the strategy that aligns with organizational policies and goals Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans Monitor and analyze cost center financial performance and contribution to club's profitability Implement and maintain F&B marketing and other marketing activities and club programming initiatives Hire, train, empower, coach and counsel, performance and salary reviews Manage payroll, reports, forecasts, inventory and budget for the restaurant Implement procedures to increase member and employee satisfaction Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House Assume 100% responsibility for the quality of services provided Perform purchasing and inventory responsibilities on a daily/weekly basis Fill in where needed to ensure guest service standards and efficient operations Continually strive to develop the staff in all areas of managerial and professional development Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis Investigate and resolve member complaints regarding food quality and service Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds. WHO WE ARE LOOKING FOR At least 3-5 years of progressive experience in a hotel or restaurant experience. Startup/opening of hotels and restaurants experience preferred Service oriented style with professional presentations skills Experience managing and developing teams Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work Excellent oral and written communication skills Detail oriented, excellent prioritization, time management, organizational and follow up skills Demonstrated ability for process excellence and project management Experience implementing new F&B concepts preferred Good financial acumen Basic understanding of Health and Safety, Food Hygiene and Employment Legislation Open availability and flexibility to work according to the needs of the business Comfortable with WORD, PowerPoint and Excel High School Diploma or equivalent The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.
    $75k-80k yearly 1d ago
  • Restaurant Management $500 Sign on Bonus

    Panera Bread 4.3company rating

    Restaurant general manager job in Barnstable Town, MA

    Hamra Enterprises - an award-winning franchisee of Panera Bread, has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. Learn more about the general tasks related to this opportunity below, as well as required skills. Do you wear your smile with pride and are you willing to learn? You could be our next rising star! We are a hospitality company committed to providing "guest delight" in every facet of the customer experience-all while having a GREAT time doing it! We're committed to employee development and growth through training, coaching, and learning from one another. SEEKING FULL TIME TEAM MANAGERS With the right attitude, personality, and desire to delight our guests, you will be trained and set up for success. At Hamra Enterprises, "success" means moving our business and our communities forward. We actively engage in philanthropic endeavors including our work with Boston Children's Hospital, Make-A-Wish IL, the Dave Thomas Foundation for Adoption, and Children's Miracle Network. WE OFFER Highly competitive pay with quarterly bonus potential Variety of health and related benefits 401 (k) plan Huge growth opportunity in our expanding company Product discounts $500 Sign on Bonus paid out after 6months of service. Valid for new hires only for aas long as the current ad is published. REQUIREMENTS Must be at least 18 years of age Full work availability - days, nights, weekends, and holidays Valid driver's license and reliable transportation 1+ years' restaurant management experience Exposure to financial accountability Excellent communication, interpersonal and customer service skills Ability to work well independently and as part of a team Satisfy a background check Authorized to work in the United States (We use E-Verify) THE BORING LEGAL STUFF In order to perform the basic job duties, you must be able to do the following with reasonable or no accommodations: Walk, move, traverse- The person in this position must have the ability to stand up to 12 hours, move about the restaurant to access the dining room, prep area, restrooms, and dumpster area. Use hands/fingers to handle or feel operate, activate, use, prepare, inspect, place, detect, position. May use a register, slicer, knives, scissors, other machinery, and a computer. Climb (ladders) or balance, ascend/descend, work atop, traverse; occasionally ascends/descends a step ladder to reach product on top shelves. Stoop, kneel, crouch, or crawl, position self (to), move. Constantly positions self to maintain cleanliness of restaurant, including under the tables and prep areas. Also, to retrieve product. Talk/hear, communicate, detect, converse with, discern, convey, express oneself, exchange information; the person in this position frequently communicates with fellow employees or guests. Must be able to exchange accurate information in these situations. Low vision/vision impairment - the person in this position must be able to read monitors, menus, and learning systems to perform most job duties. Taste/smell detect, distinguish, determine, not applicable. Carry weight, lift, move, transport, position, put, install, remove; frequently moves product, dishes, boxes weighing up to 50 pounds. Exposure hot/cold. Constantly exposed to low temperatures in walk-in freezer and cooler. Constantly exposed to high heat in walk-in oven, or wall mounted ovens. This job description describes a general category of jobs. Employees may be assigned other duties in addition to or instead of those described above. Any duties are subject to change at any time according to the changing needs of our organization. Let's create something amazing together! Apply today! Equal Opportunity Employer I understand that by submitting my application, I am agreeing to receive text messages from Hamra Enterprises. I understand that I may receive between 1 and 20 text messages per-week depending on my engagement level with the recruiter. I understand that I can opt out at any time, simply by responding the word "STOP". I understand that message and data rates may apply. Hamra Enterprises will not sell your cell phone number to third party companies or advertisers. xevrcyc Your cell phone number will be used solely for the purposes of communicating with you about interviews, job offers, benefits, incentives and other employment related items.
    $63k-80k yearly est. 2d ago
  • Route Service Manager Trainee - UniFirst

    Unifirst 4.6company rating

    Restaurant general manager job in Springfield, MA

    As a Route Service Manager Trainee (RSM-T), you will participate in an intensive 9-month leadership development program designed to prepare you for a role as a full-time Route Service Manager (RSM) at Unifirst. This program emphasizes leadership responsibility, supervisory development, and strategic decision-making. During this program, you will work in tandem with an experienced Route Service Manager (RSM), gaining hands-on experience by performing all of the RSM duties. This will include route management, making independent judgements that impact customer service, team partner leadership, and operational coordination. On-the-job training will be supplemented by formal training, peer learning, and mentoring and coaching. At the successful completion of the program, you will be transitioned into an RSM role, with the knowledge and expertise needed to lead a team, optimize route operations, manage business outcomes, and maintain high customer service standards. Key Focus: On-the-Job Training: Work closely with an experienced Route Service Manager to learn and perform all responsibilities of the RSM role. This will include overseeing the day-to-day operations of a service department, managing routes, and ensuring high customer satisfaction levels. Route Coverage: Gain hands-on experience covering routes during vacations, sick days, and holidays. Ensure all routes are completed on time, maintaining high standards of service. Supervision and Leadership: Learn to supervise and provide on-the-job training for Route Service Representatives (RSRs), Route Coverage Specialists (RSC), and Route Service Supervisors (RSS). Develop skills in managing and motivating teams to meet operational goals. Customer Service Excellence: Learn to manage client relationships and ensure that services are delivered consistently and meet customer expectations. Develop strategies to address any service issues or concerns. Staffing and Hiring: Gain experience participating in the interview and hiring process for new team members, including Route Service Supervisors and Route Service Representatives. Learn best practices in recruitment, onboarding, and staff management. Problem Solving and Decision Making: Develop skills in making on-the-spot decisions to resolve route issues, customer complaints, and other operational challenges. Performance Metrics: Monitor and analyze performance data, identifying areas for improvement and implementing strategies to optimize service delivery and operational efficiency. Health & Safety Compliance: Ensure that all safety and regulatory guidelines are followed in all aspects of route management and customer service. Key Responsibilities: Leadership & Supervision Learn to supervise, coach, and evaluate Route Service Representatives (RSRs), Route Service Supervisors (RSSs), and support staff. Assist with workforce planning, including interviewing, hiring, onboarding, and performance management. Develop leadership practices to motivate and engage Team Partners while maintaining accountability for results. Operational Management Partner with an RSM to oversee daily operations, ensuring service routes meet company standards for efficiency, safety, and quality. Make decisions on resource allocation, route adjustments, and staffing coverage to support business continuity. Analyze operational metrics to identify opportunities for cost savings, improved service delivery, and productivity gains. Customer Relationship Management Build and maintain long-term client relationships by providing proactive solutions and resolving escalated service issues. Exercise independent judgment in negotiating resolutions, service terms, and problem-solving for customer concerns. Strategic & Business Decision-Making Learn to develop and implement initiatives that support territory growth, customer retention, and profitability. Contribute to strategic planning discussions regarding service improvements, staffing levels, and process optimization. Apply independent judgment when making operational decisions that affect service quality, safety, and customer satisfaction. Compliance & Safety Leadership Ensure compliance with DOT, OSHA, and company safety standards by monitoring and reinforcing adherence among Team Partners. Promote a culture of accountability, safety awareness, and operational excellence. Qualifications Qualifications: Education: High School Diploma or equivalent; Bachelor's degree in Business, Operations Management, or a related field is highly preferred. Experience: 2 years prior experience in a customer service or operations management role is required. A strong desire to develop leadership skills and grow within the company is essential. Background: Meet all DOT requirements. Driver's license and clean driving record. Skills: Strong leadership, decision-making, and problem-solving abilities. Excellent communication and interpersonal skills with the ability to influence and develop teams. Ability to work independently and as part of a team. Excellent organizational and time-management abilities. Problem-solving mindset with a focus on customer satisfaction. Ability to balance strategic planning, handling of multiple tasks, and meeting deadlines in a fast-paced environment. Comfortable working in an office setting as well as in a physically demanding operational setting. Willingness to Relocate: Flexibility and willingness to relocate to various Unifirst locations as needed. Program Benefits: Comprehensive Training: Receive in-depth training on all aspects of route service management, from customer relations to operational efficiency. Career Growth: Opportunity to transition into a full-time Route Service Manager (RSM) role upon successful completion of the program. Leadership Development: Gain valuable leadership experience and build a strong foundation for a career with Unifirst. Competitive Compensation: Receive a competitive salary and benefits package during the training period. Job Security: Upon successful completion of the program, you will be placed into a full-time RSM role with Unifirst. Upon Successful Completion: Graduates of the program will be fully equipped and eligible to step into a full-time, Route Service Manager role at a UniFirst Production facility - where they will lead with confidence and capability from day one. What Success Looks Like in This Role: Leadership & Team Development: You inspire trust, build high-performing teams, and create a culture of accountability. Operational Excellence: You take initiative to identify inefficiencies, implement solutions, and deliver measurable results. Strategic Agility: You adapt to change, align priorities across departments, and help lead your team toward long-term success. Additional Information: The RSM-T role requires strong problem-solving skills, flexibility, and the ability to adapt quickly in a dynamic environment. The trainee program offers a structured path for career advancement within Unifirst, allowing you to learn from industry experts and gain the hands-on experience needed to excel as an RSM. The estimated salary for this position ranges from $53,850.00 to $74,792.00 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. If you're ready to take on the challenge of becoming a leader in route service management and make a lasting impact, apply today to start your career with Unifirst! UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
    $53.9k-74.8k yearly 1d ago
  • Senior Manager Clinical Pharmacology

    Gforce Life Sciences 4.0company rating

    Restaurant general manager job in Waltham, MA

    Sr. Manager, Clinical Pharmacology 6 month contract Must be able to work on a W2 Hybrid in Waltham, MA 3x per week We have an exciting opportunity for a highly motivated and experienced quantitative clinical pharmacologist to join the team supporting the CNS therapeutic area as a key member of the Clinical Pharmacology, DMPK, and BA department. This individual will represent the function as a Clinical Pharmacology Lead and provide subject matter expertise on cross-functional project teams. The position includes core scientific responsibility for selecting optimal doses and dosage regimens in patients, integrating knowledge of PK/PD, quantitative modeling and simulation, drug development, TK, and nonclinical PK (ADME and DMPK). This role offers the opportunity to support multiple programs through participation on internal project working teams and will serve as a liaison between chemistry, life sciences, regulatory, and clinical operations. Hands-on modeling experience is desirable. Requirements Contribute to clinical program design, trial protocols, analysis plans, study reports, and regulatory submissions. Conduct and oversee pharmacokinetic (NCA) analysis, exposure-response analysis, simulation-based trial design and dose selection, and population clinical pharmacology modeling. Present strategy and defend outcomes of model-based approaches to internal governance boards and regulatory agencies. Write or review clinical pharmacology components of regulatory documents and responses; participate directly in regulatory interactions. Promote model-informed drug discovery and development through external collaboration, journal publication, and conference presentation. Function effectively in a highly matrixed team environment. Serve as an active contributor on multi-disciplinary project teams, providing innovative and progressive input. Act independently within a highly matrixed clinical development organization and provide sound clinical pharmacology input to project teams. Qualifications Ph.D. or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field with 3+ years or 4+ years of pharmaceutical industry experience. Demonstrated experience serving as a clinical pharmacology lead on development programs. Strong understanding of pharmacokinetic theory, compartmental modeling and simulation, and statistical approaches utilizing current computational tools. Working knowledge of cross-functional interfaces relevant to drug development and detailed understanding of non-clinical and clinical DMPK processes. Programming experience in Phoenix required; additional experience in Monolix, R, WinNonlin, SAS, or Splus is desirable. Current knowledge of FDA regulatory guidance related to nonclinical and clinical pharmacology; direct interaction with FDA including IND, NDA, and other submissions required. Experience in non-compartmental and model-based PK and PK/PD analyses and incorporating data into manuscripts, study reports, and regulatory submission documents (INDs, NDAs, CTDs). Excellent interpersonal, leadership, communication, and time-management skills; demonstrated experience managing internal and external personnel (including outsourced projects). Clinical pharmacology experience with small molecules desired. Experience with pharmacokinetic/pharmacodynamic modeling, bioanalytical analysis, and nonclinical ADME desired. Knowledge and experience in CNS therapeutics desired. Hands-on modeling experience desirable.
    $108k-161k yearly est. 1d ago
  • Restaurant Manager

    Dunkin'-Franchisee of Dunkin Donuts

    Restaurant general manager job in Lawrence, MA

    As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives. We have a fresh brew of benefits perfect for you. Flexible Schedule Best in Class Training & Continuous Learning Advancement Opportunities Tuition Benefits Medical Community & Charitable Involvement REQUIREMENTS You have at least six months of retail, restaurant or hospitality management experience. You are 18 years of age (or higher, per applicable law). You have reliable transportation. You are available weekends You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
    $50k-70k yearly est. 1d ago
  • Studio Manager

    Frank Darling-We'Re Hiring

    Restaurant general manager job in Boston, MA

    Frank Darling is an online fine jewelry brand making custom engagement rings more accessible than ever before. We've been featured in Vogue, WSJ, Bloomberg, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a Studio Manager to run our Boston studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional that thrives in a fast-paced, hands-on environment with strong interpersonal skills. Management experience is a must, along with 4+ years of fine jewelry sales experience with both lab-grown and natural diamonds, as well as a strong innate sense of style and flawless communication and organization skills. Key Duties and Responsibilities: Open and close the studio Own and manage studio KPIs Liaise with NYC team gemology and sales team to ensure all stones are on hand for appointments Organize and return weekly diamond shipments Run hiring process and manage team schedule Guide and educate the bespoke design team on diamonds, settings and sales tactics Responsible for overall studio performance and monthly benchmarks Respond quickly to inbound phone calls, chats, and emails. Guide clients through the process of choosing a stone, and finalizing the ring purchase. Confidently provide feedback on diamonds clients select from our website. Confidently provide real-time diamond recommendations while chatting over the phone or website. Advise clients on the 4Cs of diamonds Advise clients on the differences between lab-grown diamonds, natural diamonds, and moissanite Advise clients on all aspects of ring selection from prong thickness, to band thickness, setting style and wedding band selection Empower clients to feel confident in their once in a lifetime purchase Meet sales goals and close sales efficiently Show diamonds over video chat and in person and articulate the differences between different options Work with the house gemologist to source, select and present diamonds Maintain and nurture client relationships as the main point of contact for all sales Maintain showroom appearance and order supplies as needed Point of contact for the building manager if any issues arise Requirements and Experience: Strong knowledge of fine jewelry styles and trends Keep eye for detail and high level of empathy and professionalism Ability to work proactively and think creatively in order to solve problems as they arise. Organized and comfortable multitasking and juggling many client requests at once 1-2 years sales experience 3+ years of Management experience + leading a team Extremely detail oriented Excellent communication skills GIA Degree a plus! Adobe Illustrator experience a plus Proficient in Google sheets/Excel Job Details: Full time on site role located in Boston Office hours are 10AM to 6PM Available schedules: Thursday - Monday Benefits: Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! 401k. Optional 401k program. Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge Performance Based Bonuses. Monthly bonus for achieving sales targets Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
    $69k-133k yearly est. 4d ago
  • Selling and Service Manager

    Varley

    Restaurant general manager job in Boston, MA

    The Service and Selling Manager will act as a brand ambassador and provide inspirational and motivational leadership to inspire confidence in the team and our customers. They are accountable for building and maintaining a loyal customer base, delivering the highest level of customer experience, exceeding their commercial objectives, and adhering to all operational policies and procedures. The Service and Selling Manager will work in close partnership with the store management team, leading the in-store experience and clienteling strategy, as well as taking responsibility as a key holder. Key Service and Selling Manager Duties Customer Experience: Implement and oversee the clienteling strategy aimed at building and maintaining strong, personal relationships with customers. Utilise customer data and preferences to provide a tailored shopping experience and drive customer loyalty. Ensure the brand service ceremony is fully implemented in all customer interactions. Support the execution and implementation of retail events, activities and appointments. Collate customer feedback data to share with the wider team, celebrating success and identifying areas for improvement. Take ownership of customer feedback with responsibility for overseeing the process from start to end, escalating to senior managers or the wider team when necessary. People and Leadership: Lead by example and be a role model for the team and an ambassador for the brand. Ensure team members are trained in the service ceremony, Varley standards and processes. Oversee tasks delegated to team members and provide store management with feedback on progress. Support the delivery of morning meetings and communicating all necessary information to the retail team. Supervise the teams and ensure they adhere to all operating policies and procedures. Share feedback with management if there is noncompliance or risk. Gather feedback, as requested, from the retail team and share it with managers and head office teams. Provide ongoing coaching and performance feedback to Senior Style Advisors and Style Advisors to ensure goals are met and service standards are maintained. Commercial and Operations: Share key holder responsibility for opening and closing the store and managing the team and shop floor when on shift. Drive sales and KPIs through growing and maintaining a loyal base of regular customers. Provide feedback on new opportunities to improve sales and operations in the store. Keep up to date with product knowledge and fashion trends and share with the retail team. Analyse data to identify opportunities for growth and improvement in clienteling and customer experience. Maintain shop floor and back of house standards and guidelines in line with company policy and procedures. Key Knowledge and Experience: Key holder experience prefered. A proven record of successfully building customer relationships. Experience using a variety of digital systems and tools, including clienteling software. The Candidate: A strong team player. Customer centric and passionate about delivering exceptional levels of service. A strong passion and love for all things fashion and is up to date with current market trends. Agile in ways of working and can adapt to meet the needs of the business. A minimum of 3 years' experience in a similar role.
    $65k-105k yearly est. 3d ago
  • Assistant General Manager

    Taco Bell 4.2company rating

    Restaurant general manager job in Brookline, MA

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $47k-62k yearly est. 15h ago
  • Assistant Manager

    Aritzia

    Restaurant general manager job in Boston, MA

    THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will lead the team to: To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships. To create an optimal balance of sales and service by having the right people, in the right place at the right time. To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. THE QUALIFICATIONS The Associate Boutique Manager has: A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
    $33k-62k yearly est. 4d ago
  • Retail Manager

    Monos 4.6company rating

    Restaurant general manager job in Boston, MA

    ************* Monos is a Canadian-based, sustainability-focused travel and lifestyle brand, offering premium luggage and travel essentials at accessible prices. Inspired by the Japanese concept of mono no aware , the profound appreciation of beauty in fleeting moments, we emphasize the joy of the journey. As a member of 1% for the Planet, and one of the first luggage brands to be Climate Neutral Certified, we are committed to taking action to protect the places we love. With big plans for the future including purpose-driven product launches, brick and mortar retail locations, and establishing ourselves as leaders in the travel industry in an ever- changing world, we're looking for passionate, skilled, and driven individuals to join our team. We are recognized as one of Canada's Most Admired Cultures as well as a Great Place to Work. At Monos, our retail experience blends thoughtful hospitality with a deep passion for our products, creating a warm, educational, and pressure-free environment. We go beyond just selling products by focusing on quality, craftsmanship, and sustainability, ensuring every interaction is meaningful and aligned with our brand values, where customers feel valued and informed. As a Store Manager for the Retail Experience team, you will have a fulfilling career upholding standards of Guest experience & operational excellence. Responsibilities Champion Monos' vision of redefining retail by infusing hospitality into every aspect of the customer journey. Ensure that stores are more than just places to shop-they should feel like welcoming, thoughtfully curated experiences that leave a lasting impression on every guest. Foster a positive and aspirational working environment across all stores, ensuring alignment with Monos' brand values. Oversee hiring and training, schedule and supervise staff, and manage individual and team performance Train and cultivate our staff to enhance the Guest experience, deepen their product knowledge, and refine their creative selling techniques, fostering a highly engaging team environment Foster a positive work environment, encourage teamwork, and address employee concerns to enhance staff morale and retention Enhance team cohesion and engagement by curating team-building activities, experiential outings, and ongoing cross-functional learning experiences Creating innovative strategies in partnership with HQ to consistently exceed Guest expectations and provide unforgettable experiences with every interaction Respond to Guest inquiries with informed and accurate answers, ensuring the best possible service. Ensure the store meets Guest satisfaction (CSAT) goals while actively monitoring and managing Google reviews. Demonstrate a strong ability to identify key performance indicator (KPI) trends and develop innovative solutions to improve these metrics. Ensure the store layout and displays are aligned with the Visual Merchandising Guide, prioritizing an engaging and seamless Guest experience through the storytelling of our products. Lead day-to-day store operations with excellence, including POS transactions, store maintenance, product management from receiving to presentation, and administration Collaborate with HQ by identifying and resolving business opportunities Adhere to security protocols and train staff on emergency response plans to ensure the safety of both employees and customers. Drive the business through good business sense and aptitude Core Competencies Team leadership & coaching Effective sales, service, and marketing Problem solving & decision making Communication Teamwork & collaboration Operational management Change management Experience Level 4-6 years experience in retail or hospitality in a management role Strong leadership skills with the ability to act as an inspirational and motivating leader Outstanding customer service skills Inventory management and merchandising experience Exceptional communication skills to be able to communicate effectively with store team and customers Experience using Shopify is an asset but not required Must be able to work flexible hours including evenings and weekends Able to lift and carry 25-30lbs Bonus points if you have skills in: Hospitality or similar industry experience Experience in luxury or premium retail environments Experience with F&B (Food & Beverage) operations within a retail setting Familiarity with retail technologies and data-driven decision-making Why be a part of Monos? Rocketing growth - yours and ours. At Monos, there are lots of opportunities for personal and professional growth. That's because we believe in developing, investing, and promoting from within. Outstanding culture - entrepreneurial, fun and leads with empathy Company discount on Monos luggage for yourself and friends/family Competitive salary Bonus Program Health and dental benefits Paid vacation time off Ability to participate in corporate retreat Complimentary Monos product Starter Pack Annual company town hall participation Compensation: Our compensation philosophy emphasizes fair recognition of employee contributions through competitive salaries and performance-based incentives, grounded in market analysis and a commitment to internal equity. $75,000 - $90,000 Annually Our Values: Lead with empathy - Walk a mile in someone else's shoes. Less but better - Refine, don't embellish. Just roll - Good is the enemy of great, but perfect is the enemy of done. Monos upholds Equal Employment Opportunity principles. We are dedicated to fostering a respectful, diverse, and inclusive hiring environment across all the communities we serve, encouraging individuals to express their authentic selves. Our commitment to fair hiring practices extends to all candidates and employees, irrespective of race, ethnicity, citizenship, creed, place of origin, religion, gender, gender identity, sexual orientation, family status, marital status, disability, age, or any other protected characteristic. Individuals requiring accommodation due to a disability or any other protected characteristic can request assistance at any point during the recruitment process or throughout their employment by contacting our People & Culture team. Please note that this is a new vacancy No A.I. is used to evaluate your interview - a member of the People & Culture team at Monos will review your application and watch your video interview.
    $75k-90k yearly 4d ago
  • Antique Jewelry Store Manager

    Market Square Jewelers, Inc.

    Restaurant general manager job in Boston, MA

    Join the Market Square Jewelers Team in Boston! Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry. About Market Square Jewelers With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston. The Role As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement. Key Responsibilities Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic Collaborate with company leadership to execute marketing and community engagement initiatives Monitor store performance and implement strategies to improve efficiency, productivity, and profitability Qualifications 2+ years of retail management experience (jewelry industry experience strongly preferred) Operationally minded, with excellent organizational and leadership skills Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused Passion for jewelry, design, and personal style Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment Why You'll Love Working With Us Be part of an established, family-owned business with a rich history and a loyal customer base Work in a newly designed showroom in one of Boston's most charming neighborhoods Lots of support through our network of 7 stores, while staying in a growth mindset Competitive compensation and growth opportunities within a respected jewelry company
    $39k-67k yearly est. 5d ago
  • Restaurant Manager - Fenway Park

    Aramark 4.3company rating

    Restaurant general manager job in Boston, MA

    Aramark Sports & Entertainment is looking to hire a new Restaurant Manager for Fenway Park, home of the Boston Red Sox to support our food and beverage operations. As a Restaurant Manager, you will plan, manage, and lead contracted food service operations to meet operating and financial goals, client objectives, and guest needs. The manager will report to senior leadership with a team of direct reports. COMPENSATION: The salary range for this position is $65,000 to $75,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ? BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ? There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Full P&L responsibility for restaurant. Manage the client relationship at the location, while providing hands on execution and leadership of operations. Leadership of a team of chefs and workforce throughout the restaurant. Partner with the senior leadership to plan and execute business development strategy for growth. Recruitment and development of new and existing restaurant staff. Be present in the dining room, engaging with guests, and ensuring proper food and drink timing Purchasing decisions and control inventories. Quickly and adequately recover guest experiences that fail to meet guest expectations. Participate in a relevant and effective approach to marketing and social media. Prepare monthly accounting documents and use accounting software. Responsible for menu creation and design Manage Schedules for all FOH Staff At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Minimum of 5+ years food service management experience is required. ? Direct P&L responsibility within a comparably scoped environment ? Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment. ? Knowledge of Advanced Cocktail Preparation, including strict oversight on quality and consistency. ? The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role. ? A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management. ? Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable. ? Ability to use Microsoft Suite, including Excel, Word, Outlook, and Teams. ? Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
    $65k-75k yearly 10d ago
  • shift manager - Store# 23761, WALTHAM/TRAPELO RD

    Starbucks 4.5company rating

    Restaurant general manager job in Waltham, MA

    Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. As a shift manager you will lead with purpose and prepare for the next step in your Starbucks journey. Through hands-on experience, mentorship, and training, you'll learn to run a multi-million dollar business, lead a team, and create a welcoming space for your community. We are invested in your growth journey, empowered through developmental experiences as well our industry leading benefits. Summary of Experience One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com . The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ...@starbucks.com or 1(888) ###-####.
    $33k-39k yearly est. 6d ago
  • HVAC Service Manager / Residential

    ARS-Rescue Rooter

    Restaurant general manager job in Stoughton, MA

    Pay: $120,000-125,000 per year Industry: HVAC Residential Service Job Title: HVAC Service Manager - Residential American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day. What We Offer: Insurance access after 31 days of employment Low-cost medical insurance (starting at ~$5/week) Dental and vision insurance options Health Savings Account (HSA) or Flexible Spending Account (FSA) 401(k) with company match Paid time off & holiday pay Company-paid life insurance Responsibilities: What You'll Do As A HVAC Service Manager: Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching Oversee daily operations to ensure safe, efficient, and high-quality service delivery Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits Resolve customer issues and ensure top-tier customer satisfaction Coordinate with dispatch to optimize technician selection and scheduling Conduct job site inspections and monitor workmanship standards Track departmental operations, inventory, tools, vehicles, and maintenance Ensure compliance with safety regulations, company policies, and local codes Provide ongoing on-the-job training and development for technicians Lead weekly technician meetings and monitor key performance indicators (KPIs) Qualifications: What You'll Bring As an HVAC Service Manager: 5+ years of HVAC service experience Strong knowledge of gas piping, electricity, plumbing, and air flow Valid driver's license with a good driving record Strong leadership, communication, computer, and math skills Ability to manage people, operations, and budgets effectively Must pass background and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $120k-125k yearly 1d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Restaurant general manager job in Bourne, MA

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $64k-86k yearly est. 6d ago

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