Service Manager
Restaurant general manager job in Miami, FL
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have a need for a Service Manager to help us meet our clients' needs. This is an awesome opportunity for the right person to make his or her mark with a growing, successful company!
Do you have the knowledge, skills, abilities and background to manage the activities of our shop?
Do you have 3 years' management experience and the ability to build a well-run shop?
Do you have 5 years' experience with truck maintenance?
Are you passionate about ensuring quality standards and deadlines are met and procedures are followed?
Do you have experience ensuring compliance with DOT standards?
Do you have the savvy to deal with customers and ensure high quality customer service?
Is ensuring the safety of your employees a top priority for you?
Do you welcome the opportunity to be accountable for a shop's performance?
Do you want to join a company that has been in business for over 100 years?!... and is continuing to expand?!...
If you answered "Yes" to these questions, our Service Manager opening may be the perfect fit for you! This position is integral to Hogan fulfilling its goal to be recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners.
This position is key to supporting our continued growth and success!...
If interested, fill out the basic information and click Apply!
Route Service Manager - UniFirst
Restaurant general manager job in Medley, FL
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Auto-ApplyAssistant General Manager - ADESA Auto Auction (Relocation Required)
Restaurant general manager job in Florida City, FL
About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers.
We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.
We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA!
Role
As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity.
The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success.
Impact
A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community.
Responsibilities
People Leadership and Team Development
Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration.
Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers.
Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy.
Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources.
Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments.
Business Development
Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible.
Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology.
Ensure the use of marketing tools on selected customer accounts as instructed.
Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department.
Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability.
Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed.
Customer Service
Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs.
Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences.
Operations & Process Execution
Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally.
Inspect work performed by auction operations to ensure that the work conforms to the customer's request.
Compliance and Safety
Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety.
Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed.
Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements.
Skills & Attributes
Excel in a fast-pace, high-pressure environment where speed and quality are paramount
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate polished and professional behavior
Strong communication and presentation skills
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Sales and customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external customers
Forward-thinking; adept and comfortable with change; ability to act as a "change champion"
Detail oriented and consistent in the execution of job duties
Qualifications
High School or GED required
College education preferred
5+ years of people management experience
7+ years of customer service experience
Automotive/auction experience preferred
CRM experience preferred
Must be 18 years of age and have a valid driver's license
ADESA Benefits and Perks
Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent - standing, watching, touching, listening, walking, talking
Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
General Manager
Restaurant general manager job in Miami, FL
Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
5 Star Hospitality pedigree
Combination of experience in Hotel and Residential Management
Commitment and Longevity
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort
Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL: Relocate before starting work (Required)
Work Location: In person
Central Sterilization Services Manager
Restaurant general manager job in Miami, FL
About the Company
Summary Manager, Central Sterilization Services is a professional member of the health care team who assumes advocacy and responsibility while managing a large multi-functional service are to ensure maximum efficiency and responsiveness. Provides direction to a multi-disciplinary, multi-skilled workforce to ensure that services and outcomes comply with standards established by various accrediting licensing, other regulatory agencies and the Jackson Health System. Exercises shared responsibility for the development and maintenance of effective working relationships with all disciplines responsible for the provision of service to customers in the areas of Sterile Processing while conducting business in an ethical manner and respecting customer's rights.
About the Role
The Manager retains the authority to hire, complete performance evaluations, discipline and terminate staff under their direct supervision in accordance with applicable policies and procedures. The incumbent may assist and act in a confidential capacity to help manage, formulate, determine and effectuate management process and policies. The incumbent may attend management meetings and may be involved directly or indirectly in the decision making process around confidential management decisions. Position requires exercise of independent judgment.
Responsibilities
Promotes a strong customer service orientation within the Central Sterile Services including development and implementation of customer-focused systems, processes and behaviors.
Establishes systems of accountability for clinical, clerical and support personnel to ensure that customer needs are assessed accurately and serviced in a timely fashion.
Develops and maintains effective working relationships with all other disciplines responsible for the provision of service to customers in the Central Sterile Services.
Provides leadership by developing, communicating, implementing and evaluating the mission, goals and objectives of the Central Sterile Services.
Ensures that unit specific goals and objectives are consistent with those of the Division, Medical Staff and the Public Health Trust.
Demonstrates vision and initiative in directing all aspects of the Sterile Services.
Is aware of changes that affect the Central Sterile Services and takes action, as appropriate, to ensure future success for the Central Sterile Services and the Public Health Trust.
Acts as a role model for employees and customers by demonstrating exemplary personal and professional attributes consistent with organizational philosophies.
Analyzes situations and arrives at conclusions which serve the best interests of Central Sterile Services and the Jackson Health System.
Develops, communicates, implements and evaluates an on-going Performance Improvement plan for the Central Sterile Services consistent with the philosophy of the Executive Performance Improvement Council (EPIC) and the Central Sterile Services Performance Improvement Council.
Ensures that unit specific Performance Improvement plans are consistent with those of the Division, Medical Staff and the Public Health Trust.
Ensures that Performance Improvement plans are interdepartmental and interdisciplinary and include components which increase customer satisfaction, operating efficiencies and positive customer outcomes.
Provides adequate time and resources so that personnel may participate in Performance Improvement activities.
Demonstrates an empowering management style congruent with the performance and quality improvement philosophy of the Jackson Health System.
Establishes and directs information management systems to obtain, collect, store, analyze, manage and disseminate information to continuously improve customer outcomes and individual Central Sterile Services performance.
Communicates organizational policies and procedures effectively.
Assumes primary responsibility for ensuring that the Central Sterile Services and the Public Health Trust are kept informed about clinical, administrative and environmental issues and their effect and/or impact on the institution.
Ensures that information processes are appropriate for the Central Sterile Services and compatible with internal and external information systems and standards.
Uses and analyzes appropriate technology and systems in assessing and conveying information.
Recruits, retains, evaluates and motivates staff necessary to implement the goals, objectives and responsibilities of the Central Sterile Services.
Implements and ensures compliance with job performance standards to assess staff competencies.
Provides leadership for staff development and ensures staff participation in appropriate orientation, training courses and mandatory educational programs to maintain competency in job skills, knowledge, equipment usage and safe work practices.
Maintains a working knowledge of laws, policies, procedures and collective bargaining agreements impacting upon employees in the Central Sterile Services.
Ensures appropriate staffing mix to meet the needs of the Central Sterile Services.
Facilitates employee empowerment and encourages employee participation.
Delegates tasks while retaining accountability for outcomes.
Enforces Public Health Trust personnel policies fairly and consistently and takes progressive disciplinary action for just cause.
Plans, administers and uses staff, materials and unit facilities appropriately to meet budgetary objectives of the Central Sterile Services.
Understands budget development and reimbursement procedures; develops and implements strategies to maintain or increase revenues while controlling expenses.
Participates with other members of management in developing, implementing and evaluating programs and policies related to the determination, allocation and control of fiscal, human, materiel and informational resources for the Central Sterile Services.
Understands and utilizes Jackson Health System's fiscal management tools effectively.
Develops and manages an Emergency Preparedness Plan consistent with Public Health Trust and community-wide emergency preparedness efforts.
Participates with the Medical staff and other disciplines responsible for patient care to develop, implement, monitor and evaluate appropriate clinical care to meet the needs of the patients within the Central Sterile Services.
Ensures staff's participation in an effective and efficient case management system for the Central Sterile Services.
Provides for an effective patient and family education program to meet the needs of the Central Sterile Services.
Maintains a working knowledge and understanding of managed care as well as Public Health Trust, local, and national health care delivery systems and ensures that Central Sterile Services operates within applicable guidelines.
Ensures that staff provides for continuity of care, early discharge planning and effective utilization of Public Health Trust and community resources.
Maintains current knowledge of County, State and Federal guidelines/requirements as they apply to job duties, licenses and certification to ensure the Central Sterile Services compliance with regulatory agencies.
Performs all other related job duties as assigned.
Qualifications
Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM, or other CSS related certification is required.
Generally requires 7 to 10 years of related experience.
Leadership experience is required.
High School is required.
Bachelor's degree in related field is strongly
Senior Store Manager, Bal Harbour
Restaurant general manager job in Miami, FL
An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique.
The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members.
The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies.
Key responsibilities include but are not limited to:
SALES PERFORMANCE:
Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth.
Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients.
Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets.
Monitor sales trends and proactively drive initiatives to maximize client spend.
Set and communicate clear expectations for clienteling standards across the store.
Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs.
Oversee CRM strategy and execution:
Ensure data integrity and full compliance with local legislation.
Review CRM outreach performance and provide coaching where needed.
Lead by example with client communications and appointments for key launches.
Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly.
Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image.
Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness.
To effectively monitor sales by category and by season in order to request stock and increase the sales of the store
To identify clients' expenditure and trends season on season and provide feedback to the B&P team
To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales
CLIENT DEVELOPMENT
To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation
To ensure accurate client details are added to the Zimmermann database
To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers.
To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests
To ensure that “Thank you” outreach is sent to clients after each transaction
To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation
To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists
RECRUITMENT & TALENT AQUISITION
Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported.
Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities.
Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards.
Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout.
Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning.
Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently.
Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success.
LEADERSHIP & TEAM DEVELOPMENT
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude
Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs.
To consistently provide leadership, set an example and be role model for all team members
To motivate and coach all team members to achieve their maximum potential
Provide consistent coaching, feedback and performance management across the management and store teams.
Deliver appraisals and individual development plans for Sales and Operations Managers
To follow company's guidelines when team member performance does not meet expectations
To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager
To train all team members following the Onboarding Schedule in Z. Style Suite
To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines
To ensure that all team members achieve a superior standard of product knowledge to maximize sales
To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values
To maintain a professional appearance reflective of the brand image
To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K
VISUAL MERCHANDISING & STORE MAINTENANCE
Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive
Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation.
To ensure Window plans and seasonal floor plans are followed thoroughly
To ensure weekly VM photos are completed in line with set time frames and as per P&P
To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines
To have the correct VM tools in store, including sale signage and stickers
Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation.
STOCK INVENTORY & LOSS PREVENTION
Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs.
Partner with the Operations Store Manager to ensure:
All deliveries, transfers, consignments and returns are processed accurately and on time.
Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly.
Goods-in-transit and reservations are monitored and followed up within policy timelines.
Stocktakes are prepared, executed and reconciled with 100% accuracy.
Oversee and support the execution of all loss prevention procedures, including:
Ensuring team awareness and compliance with theft prevention protocols.
Immediate escalation and thorough investigation of theft or stock discrepancies.
Ensuring police and centre security reporting is actioned in line with company policy.
Regular review of shrinkage reports, trends and corrective actions with Operations Manager.
Team compliance with bag checks
Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels.
VIC & CENTRE EVENTS
To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar
Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event
Coordinate with Client Development team the event details in line with guidelines
Manager RSVP's and guest list
Complete and send Event registry and summary post event
To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly
ADMINISTRATION
Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks
To manage and control the Weekly and Monthly expenses relevant to your role.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
To ensure that all reports are to be action in a timely manner
To oversee completion of the store's weekly summary
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
Only Shortlisted applicants will be contacted.
Sports Cards General Manager
Restaurant general manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Plumbing Service Manager
Restaurant general manager job in Miami, FL
We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems.
Primary Responsibilities
Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops.
Oversee inventory management, including vehicles, parts, tools, and service equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program.
Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred).
Experience
10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity.
Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business.
Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of plumbing and mechanical systems, piping materials, and related components.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Type: Full-time
Work Location: In person
HVAC/R Commercial Service Manager
Restaurant general manager job in Miami, FL
About the Company
Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality.
About the Role
Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence.
During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time.
Responsibilities
Overseeing the daily activities of the service department.
Managing service technicians.
Ensuring a high standard of customer satisfaction.
Coordinating service schedules.
Driving both operational and financial performance within the department.
Serving as a crucial link between customers, technicians, and company leadership.
Performing service calls as needed.
Managing technicians as they are hired and join the team.
Qualifications
High school diploma or GED required.
Associate or bachelor's degree in HVAC/R, business, or related field preferred.
Required Skills
Bilingual English/Spanish (read, write, and speak).
5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role.
Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures.
Valid EPA section 608 certification.
Excellent leadership, communication, and customer service skills.
Proficient in scheduling software, Microsoft Office Suite, and service reporting tools.
Proficiency in reading schematics, work plans, and wiring diagrams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making abilities.
The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership.
Preferred Skills
Experience in managing a team in a commercial HVAC/R environment.
Knowledge of safety and compliance regulations.
Pay range and compensation package
Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen.
Equal Opportunity Statement
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
Electrical Service Manager
Restaurant general manager job in Boca Raton, FL
Service Manager - Electrical Construction
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian
Service Manager - Electrical Construction
Location: Boca Raton, FL
Employment Type: Full-Time | Exempt
Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance.
This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence.
What You'll Do
Lead, train, and support a team of electrical service technicians
Plan and schedule service projects to meet client needs and deadlines
Diagnose and troubleshoot complex electrical systems and components
Ensure all work complies with safety regulations, codes, and company standards
Maintain client relationships through communication, responsiveness, and service excellence
Manage budgets, track performance metrics, and control operational costs
Oversee tools, inventory, and equipment maintenance
Conduct safety meetings, field inspections, and staff evaluations
What You'll Bring
Bachelor's degree in Electrical Engineering or related field (preferred)
Master Electrician License or equivalent certification (preferred)
Proven experience managing electrical service operations and field teams
Strong leadership, communication, and organizational skills
Knowledge of electrical codes, safety standards, and industry best practices
Budgeting and project management experience
Why Join Us
Work with a reputable, growing company that values craftsmanship, safety, and integrity
Lead a skilled, service-oriented team that takes pride in their work
Competitive salary, comprehensive benefits, and career growth opportunities
A professional culture that rewards innovation, accountability, and results
If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect.
Apply today and help power a culture of safety, reliability, and excellence.
#ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
Senior Manager, Total Rewards
Restaurant general manager job in Coral Gables, FL
The Senior Manager, Total Rewards is responsible for designing, implementing, and managing T-ROC's total rewards strategy, including compensation, benefits, wellness, and compliance. This role ensures programs are competitive, cost-effective, and aligned with T-ROC's mission to attract, retain, and engage a high-performing workforce. The Senior Manager will drive the development of dynamic compensation models, annual merit and bonus programs, and key strategic initiatives across all rewards offerings, while providing leadership and guidance to a Benefits & Wellness Partner who manages day-to-day administration.
Key Responsibilities
Lead compensation strategy, including base pay structures, incentive plans, and annual merit/bonus cycles in a fast-paced, ever-evolving environment.
Develop dynamic compensation models and supporting documentation that ensure competitiveness, equity, and scalability.
Partner with HR, Finance, and business leaders to align total rewards programs with organizational strategy and workforce needs.
Oversee benefits programs (health & welfare, retirement, wellness) across the US, Puerto Rico, and Canada, ensuring cost-effectiveness and employee value.
Provide leadership and coaching to the Benefits & Wellness Partner, ensuring smooth daily administration, employee support, and accurate system processes.
Partner with Workday/OSV, brokers, and carriers to ensure accurate administration, compliance, and vendor performance.
Serve as the escalation point for complex benefits or compensation issues, working with vendors and benefits providers for resolution.
Ensure compliance with ACA, COBRA, ERISA, HIPAA, and other requirements by overseeing Workday/OSV processes and audits.
Deliver data-driven insights and reporting on compensation and benefits utilization, costs, and trends.
Lead total rewards communications and manager/employee education to maximize understanding and engagement.
Champion a culture of wellness, rewards, and recognition that supports T-ROC's mission and values.
What It Takes to ROC This Role
Bachelor's degree in HR, Business, Finance, or related field required; advanced degree or certifications (CEBS, CBP, SHRM-CP) preferred.
5-7 years of experience in Total Rewards, with expertise in both compensation and benefits.
Strong background in Workday (required), Excel, and reporting tools such as PowerBI.
Comfort leveraging AI-driven HR and analytics tools to support compensation modeling, benchmarking, and benefits analysis and to optimize overall total rewards workflows.
Collaborative and solutions-oriented, with the ability to partner closely with HR, Payroll, Training, Finance, and business leaders to align rewards programs with organizational goals.
Solid knowledge of compliance requirements (ACA, COBRA, FMLA, ERISA, HIPAA).
Strong analytical, problem-solving, and communication skills.
Proven ability to lead and coach direct reports while thriving in a fast-paced, growth-oriented environment with rapidly shifting priorities.
Store Manager, South Beach
Restaurant general manager job in Miami, FL
ABOUT US
Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.
YOUR IMPACT
Business Leader
Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Develops store strategies to optimize profitability.
Motivates team to achieve sales goals.
Ensures team demonstrates expert product knowledge to clients.
Addresses and resolves customer concerns according to company philosophy and standards.
Upholds luxury clienteling standards to provide the best customer experience.
People Leader
Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
Observes and coaches in the moment.
Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
Continuously trains team on sales techniques, product knowledge and store operations.
Enforces employee policies and procedures, including dress code, attendance and punctuality.
Manages scheduling, timekeeping and payroll.
Demonstrates effective communication with customers, coworkers and associates.
Leads by example and positively influences others.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operational Excellence Leader
Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
Ensures adherence to all operational policies and procedures.
Executes merchandising standards and quickly resolves any store maintenance issues.
Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
Understands organizational objectives and makes decisions that align with company priorities and values.
Maintains store safety standards.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in the luxury retail space
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Customer-focused
Strong leadership critical thinking and problem solving skills
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality(go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders- occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Store Manager
Restaurant general manager job in Fort Lauderdale, FL
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer.
Supervisory Responsibilities:
Recruit, interview, hire, and train new staff.
Conduct performance evaluations.
Organize and manage staff schedules.
Handle corrective actions and terminations.
Oversee all store operations.
Duties/Responsibilities:
Manage sales, expenses, payroll, and shrinkage to meet financial goals.
Utilize the Monthly Staffing Guide for optimal scheduling.
Create weekly Crew Member schedules three weeks in advance.
Implement programs that drive sales and enhance customer engagement.
Develop strategies to boost customer count and loyalty.
Collaborate with Pro Market Team Managers to grow the wholesale business.
Oversee ordering processes and profit/loss management.
Ensure timely execution of company communications.
Maintain high customer satisfaction through exemplary service.
Coach staff on product knowledge and sales techniques.
Set and monitor performance goals.
Enforce operational and personnel policies.
Ensure accurate payroll processing and compliance with asset protection standards.
Uphold legal requirements and represent the brand's values.
Stay updated through training programs.
Maintain flexibility in scheduling including nights, weekends and some holidays.
Ensure timely completion of Omni orders.
Act as "Manager on Duty" and perform additional duties as needed and/or assigned.
Required Skills/Abilities:
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Effective time management and organizational skills.
Strong analytical and problem-solving capabilities.
Ability to prioritize and delegate tasks.
Proficiency in Microsoft Office Suite or similar software.
Detail-oriented with the ability to multitask under pressure.
Strong leadership and management skills.
Budget development and maintenance experience.
Thorough understanding of company policies and practices.
Flexibility for evening, weekend, and holiday shifts.
Preferred knowledge of industry and products.
Education and Experience:
Business, Business Administration, or a related field Degree preferred, or equivalent work experience.
Two years of retail management experience preferred.
Physical Requirements:
Continuous standing and walking throughout the retail space.
Ability to wear and communicate through a headset continuously.
Frequent climbing, bending, stooping, and twisting.
Occasionally operate equipment, including forklifts.
Must be able to lift up to 50 pounds to shoulder height unassisted frequently.
Other Requirements:
Must be at least 18 years old.
Willing to submit to a criminal background check.
To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
Restaurant Manager (Service Manager-Fine Dining)
Restaurant general manager job in Miami, FL
Who We Are
Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day:
Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's.
Our restaurant managers play a key role in the delivery of these core values.
We are here to make good things happen for other people.
We are currently seeking Fine Dining Service Manager candidates who will dedicate themselves to exceptional hospitality as a member of our leadership team. The Restaurant Manager leads multiple departments and assists the General Manager in the overall leadership of the restaurant. Successful candidates must have a minimum of five (5) years' experience in a leadership-type role within the high-end restaurant industry.
This is a once-in-a-career opportunity to join an award-winning organization! Successful candidates must have previous hospitality experience, a proven history of professionalism, accountability, and team commitment. We are actively looking for someone who is high energy and has the talent and drive of a General Manager.
We are looking for the best fine dining leaders in the Miami area! We have attracted the best pros in the business to our teams over the years. Our leadership operates from a position of support which creates one of the best work environments of our people's lives. If you are a restaurant professional in the Miami area, with serious talent, and are ready to take your career to the next level, come work with us.
Why us?
At Truluck's, we make choices that honor the plate, the palate, and the planet. We practice TRU Sustainability, by maintaining an unwavering commitment to serving the highest-quality sustainable seafood. We will never serve endangered, overfished species, and we always follow Ocean Conservancy guidelines. Our Florida Stone Crab is captured by our team of professional crabbers, and our produce is sourced from local growers whenever possible.
General Manager/CAM
Restaurant general manager job in Lake Worth, FL
As a Community Association Manager, you'll be responsible for the leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our Community Association Managers partner with Regional Directors and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.
Your Responsibilities:
* Provide management and leadership to assigned property and book of business.
* Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
* Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
* Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
* Initiate contact with new residents.
* Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
* Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
* Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
* Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.
Skills & Qualifications:
* 3+ years of experience in property Operations, Hospitality, or construction
* Bachelor's degree in business or related field
* Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
* Critical thinking, problem solving, judgement and decision-making abilities are necessary.
* Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
* Excellent organization, motivation, leadership, management, and interpersonal skills
* Ability to work with sensitive and/or confidential information.
* Knowledge and ability to apply Florida Statutes and Community documents.
Physical Requirements:
* Ability to lift up to 50lbs following appropriate safety procedures.
* Must be able to stand, sit, walk, and occasionally climb.
* Ability to respond to emergencies in a timely manner.
* Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).
Supervisory Responsibilities
Directly or indirectly supervise associates within the assigned property.
Additional Information
* Schedule: Monday-Friday 8:00am - 5:00pm
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $115,000.00 - $120,000.00 annually
Disclaimer Statement
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
General Manager - Boca Raton Town Center
Restaurant general manager job in Boca Raton, FL
About Athleta For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.
We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Athleta
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
General Manager - Doral/Coral Gables
Restaurant general manager job in Miami, FL
Be a Part of the Fiesta... Come Join The Pollo Nation!
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When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.
Overview
Overseeing all aspects of daily operations, ensuring exceptional guest service, food safety, and sanitation standards. Lead the team in driving sales, meeting food, labor, and financial targets, and maintaining operational excellence. Responsible for developing and guiding 2-4 managers and/or team leaders, along with 25+ team members, while fostering a high-performance, positive work environment through strong leadership and communication.
Qualities and Responsibilities
Oversee all aspects of restaurant operations, ensuring product quality, operational efficiency, and exceptional guest service.
Lead the management team and supervise 25+ team members to maintain high standards in food safety, sanitation, and compliance with company and regulatory requirements.
Drive a business ownership mentality while consistently meeting or exceeding sales, transactions, labor, and EBITDA targets. Communicate, monitor, engage, and inspire team members for high performance through coaching, recognition, and accountability. Conduct and ensure completion of daily huddles (pre-shift meetings) across all shifts.
Model and coach exceptional guest service standards, addressing and resolving guest complaints with urgency.
Review applications, interview, hire, onboard, train, and develop current and future team members and managers.
Partner with your leadership team to maintain facility cleanliness and equipment functionality, reporting concerns
promptly.
Foster a safe and inclusive environment, ensuring immediate reporting of any guest or team member incidents, accidents,
or injuries.
Make sound decisions under pressure and effectively manage unexpected challenges.
Embrace change with an open, curious, and adaptable mindset, while fostering a positive work environment.
Ensure adherence to administrative processes such as payroll, scheduling, inventory, ordering, orientations, performance
reviews, and incident reporting.
Develop and implement strategies that enhance the guest experience and drive positive social reviews.
Ensure cash management procedures are properly followed from handling to reconciliation and reporting.
Performs other related duties as assigned in accordance with company policies and procedures.
Education, Experience and Additional Skills:
Completion of high school or GED required.
5 years in the restaurant industry, 2 years as a General Manager or equivalent position.
Computer program literacy such as internal websites, Outlook and HRIS systems.
ServSafe Certification required.
Good verbal and written communication skills in English required.
COMPUTER SKILLS:
Basic computer skills
Excel knowledge preferred
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Temperature controlled restaurant.
The noise level in the work environment is low to moderate.
EQUIPMENT USED:
Computer, fax, calculator, copier, phone.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a current employee, please apply using the internal application process. Reach out to your manager for more information
Auto-ApplyGeneral Manager
Restaurant general manager job in Miami, FL
Major Food Group is hiring an experience General Manager to join our team!
Ideal candidate must have experience in high volume, fine dining restaurants. You'll become part of a team that has successfully owned & operated restaurants in New York City, Las Vegas, Boston, Hong Kong and Miami.
You'll be working directly with our owners and senior leadership to launch a new concept. This is an opportunity to showcase your talents and help build a brand!
The restaurant general manager will be responsible for the successful day-to-day operation of the restaurant, including hiring/staffing, training, financial/P&L
Responsibilities include but not limited to:
• Constant Improvement of FOH operations
• Store-level recruitment
• Manage Inventory
• Manage Employee Schedules
• Enforcing all standards of service
Qualifications:
• 5+ years of progressive hospitality experience required
• Strong food and beverage knowledge
• Outstanding Service Skills
• Know how to be serious and passionate about your work while having fun.
• Incredible Work Ethic
• Self Motivated
• Experience managing large scale restaurants a plus
• Knowledge of the Boston restaurant industry a plus
BENEFITS:
We offer competitive salary, medical/dental/vision insurance, TransitChek discount, Referral Rewards program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Restaurant Manager
Restaurant general manager job in Fort Lauderdale, FL
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
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Restaurant Manager
Hotel General Maintenance
Restaurant general manager job in Boca Raton, FL
The Hotel General Maintenance Individual will perform a variety of general maintenance and repairs to help maintain the hotel's level of functionality, cleanliness, safety and security in compliance to company and brand standards while delivering exceptional customer service to our guests. General Maintenance Individual must able to work a combination of AMs and PMs Shifts, weekends and holidays.
Pay Rate: $20.00 - $22.00 per hour
Job Responsibilities:
1. Maintain the physical functionally and safety of the hotel including, but not limited to guest rooms, public spaces and heart-of-house areas.
2. Performs or assists in preventive maintenance of guest rooms, pubic area and equipment
3. Performs various repairs and tasks involving electrical, plumbing, painting, carpentry and some HVAC.
4. Respond to guest calls and team member work orders in timely, friendly, and efficient manner.
5. Conduct inspections for preventive maintenance and safety needs.
6. Respond to any emergency situation according to help return building back to normal operating status.
Qualifications:
* Overall knowledge and experience in General Maintenance, Plumbing, Electrical, Painting and other Repair Skills
* Problem Solving Skills
* Ability to follow a list of tasks in a timely and efficient manner
* Ability to work independently and in a team
* Able to stand and walk for a minimum of an 8 hour shift, able to constantly lift/move up to 10 pounds and frequently lifting/moving up to 50 pounds.
Benefits:
* Vacation, Sick and Holiday Pay
* 401(k) with company match of 4%
* Medical, Dental, Vision and Life Insurance
* Short and Long Term Disability
* Voluntary Critical Illness, Hospital and Accident Insurance
* Hilton Team Member Travel Discounts
* Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.