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Restaurant general manager jobs in Portsmouth, VA

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  • General Manager

    Integrity Staffing Services, Inc. 4.5company rating

    Restaurant general manager job in Newport News, VA

    We have an exciting new opportunity for a General Manager in Newport News! The General Manager (GM) will oversee the daily operations, growth, and strategic direction of Hampton Roads Crane & Rigging. This role requires strong leadership, operational expertise, and industry knowledge to ensure safe, efficient, and profitable execution of crane, rigging, and hauling services. The GM will serve as the key point of accountability for employees, customers, vendors, and ownership, driving both operational excellence and business development. Key Responsibilities Operations & Safety Oversee scheduling, dispatch, and field operations to ensure projects are executed on time, within budget, and safely. Maintain compliance with OSHA, DOT, and industry-specific safety regulations. Implement and enforce company safety programs, training, and certifications. Ensure proper maintenance and utilization of equipment and fleet assets. Quoting & Estimating Prepare detailed bids, quotes, and estimates for crane, rigging, and hauling services. Review job specifications, site conditions, and customer requirements to develop accurate and competitive pricing. Conduct site visits and customer meetings as needed to scope work and finalize estimates. Collaborate with dispatch and operations teams to confirm realistic timelines, equipment, and manpower requirements. Manage follow-up on outstanding quotes and adjust estimating strategies to improve close rates and profitability. Leadership & People Management Lead, mentor, and develop office, dispatch, and field personnel. Manage staffing needs including recruiting, onboarding, and retention. Foster a positive, safety-first culture with accountability and teamwork. Financial & Administrative Manage P&L, budgets, and operational KPIs. Negotiate vendor agreements, review contracts, and manage procurement of equipment and supplies. Oversee billing, job costing, and collections to ensure accurate financial performance. Provide timely reporting and updates to ownership. Sales & Business Development Build and maintain strong relationships with customers, general contractors, industrial clients, and vendors. Act as the point of contact for key accounts and respond directly to customer inquiries. Support growth by pursuing new business opportunities and cross-selling services. Strategic Growth Assist ownership with evaluating equipment acquisitions, market expansion, and business opportunities. Develop operational systems and processes to scale the business efficiently. Qualifications 7+ years of leadership experience in crane, rigging, heavy equipment, or related construction/industrial services. Strong knowledge of crane operations, DOT/FMCSA compliance, and safety standards. Proven hands-on experience in quoting, estimating, and pricing crane and rigging projects. Demonstrated ability to manage teams, budgets, and P&L responsibility. Experience with Fleet Cost & Care software (or comparable fleet/dispatch management systems). Excellent communication, negotiation, and organizational skills. Ability to balance hands-on operational leadership with long-term strategic thinking. Valid driver's license; CDL a plus. Certifications and Base Clearance for our area is not required but a plus Compensation & Benefits Competitive base salary with performance incentives. Company vehicle allowance. Health, dental, and retirement plan options. Opportunities for professional growth and advancement. Paid Vacation Time Paid Holidays to include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas We are seeking a results-driven leader who is ready to take ownership of operations, drive growth, and uphold Hampton Roads Crane & Rigging's reputation for safety, reliability, and service excellence. If you have hands-on experience, industry knowledge, and leadership skills to manage both people and projects, we encourage you to apply and help lead our team into the next phase of growth. Schedule: Monday-Friday 6am-6pm Pay: $90,000-$130,000 plus performance based incentives annually
    $90k-130k yearly 1d ago
  • Retail Multi Unit Manager

    Hudson 4.7company rating

    Restaurant general manager job in Norfolk, VA

    Retail Multi-Unit Manager Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results. Salary Range: $62,780 - $76,000 Key Responsibilities: Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures. Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability. Oversee planned maintenance and address repair needs promptly to maintain operational standards. Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone. Hold management accountable for onboarding/offboarding processes and compliance with training requirements. Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams. Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions. Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures. Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores. Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss. Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms. Monitor and maintain retail equipment; schedule routine service and repairs as needed. Drive adoption of new retail technologies to improve efficiency and customer experience. Maintain working knowledge of brand standards, lease agreements, and landlord relations. Implement marketing programs and promotional activities; ensure compliance with brand campaigns. Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders. Ensure compliance with all federal, state, and local safety and health standards. Train managers and staff on wellness protocols and safety procedures; maintain audit readiness. Qualifications: Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement). Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles. Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts. Technical Skills Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools. Strong knowledge of inventory management, planogram execution, and visual merchandising standards. Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics. Familiarity with category management, retail space optimization, and seasonal merchandising strategies. Competencies Operational Leadership: Drives execution across multiple stores to achieve financial and service goals. Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability. People Development: Builds positive work environments through coaching, mentoring, and leadership. Customer Focus: Ensures superior service and brand compliance across all locations. Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues. Change Leadership: Champions technology adoption and process improvements to enhance efficiency. Schedule & Reporting Reports directly to the Senior Director or Director of Operations. Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight. Weekend and holiday availability required based on business needs. Regular on-site presence across store locations to maintain standards and engage leadership teams. Please Apply: ***************************************************************************************
    $62.8k-76k yearly 5d ago
  • General Manager

    Pearl Pool Plastering

    Restaurant general manager job in Virginia Beach, VA

    We at Pearl Pools are looking for a General Manager to join our team and lead the operation for our Virginia Beach office. Pearl Pools is the expert in plaster, tile, and coping for builders and general contractors nationwide. Our purpose is to inspire and create happier and healthier moments. As General Manager you will play a key role in supporting this mission by steering the comprehensive business operations of the local business unit, focusing on plastering, renovations, and all pool construction services offered to our clientele - both commercial and residential. This strategic position entails full accountability for staff management, all project management, and the seamless integration of corporate strategies into local operations, encompassing sales growth, technology adoption, and alignment with company driven directives. Reporting directly to the Chief Operating Officer, the General Manager is a key interface with the Executive Team and plays a vital role in the operation's budget and revenue growth, and the development of our teams. ESSENTIAL RESPONSIBILITIES Strategic Execution: Implement and enforce directives from the Executive Team, driving operational excellence. Operational Oversight: Proactively recommend and execute operational enhancements, maintaining alignment with corporate objectives. Oversee all day to day operations and establish policies for the given market to ensure operational excellency. Business Growth: Drive sales innovations, strategic development, and profitability in line with company goals. Responsible for overseeing all sales and revenue growth, including all bids and contract proposals. Team Management: Lead management teams and field teams, including Project managers, warehouse & administrative staff, field crews, and subcontractors, to surpass performance, operational efficiency and sales targets and foster a culture of excellence. Customer Experience: Supervise delivery of exceptional customer service, reflecting the company's premium standards. Safety and Compliance: Champion a safety-first approach in all operational aspects. Financial Stewardship: Manage full P&L responsibilities, ensuring robust financial health and reporting to executive leadership. Market Analysis: Stay abreast of market trends, competitor activities, and potential growth opportunities. SKILLS AND QUALIFICATIONS Strong preference for candidates with experience in the pool construction or renovation industry, with experience leading sales and field teams. Demonstrated ability in both qualitative and quantitative analysis and decision-making. Proficient in budgeting, setting sales targets, and P&L management. Skilled in guiding teams through transitions and changes. Consistent record of meeting and surpassing goals. Expertise in hiring, training, and coaching teams to deliver top-tier brand experiences. Ability to build a strong team and foster a culture of excellence. Solid background in sales; CRM and Salesforce experience advantageous. Valid US Driver's License and a clean driving record. Currently hold a Current CDL Class A or B license, or be willing to obtain the license. Preference for candidates bilingual in Spanish. Ability to travel regionally and nationally. BENEFITS By joining the Pearl Pools team you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include: Growth & development opportunities Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays Comprehensive health benefits package including access to medical, vision and dental coverage Employee Assistance Program Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance 401(k) benefits with a company match and access to financial wellness educational materials & resources COMPENSATION This position offers a base salary of $80,000 to $110,000 based upon experience. The position is eligible for quarterly and annual bonuses in addition to base salary. LOCATION This position is based out of our corporate office located in Virginia Beach, VA. Travel to client locations across the region will be required. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. The Amenity Collective is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
    $80k-110k yearly 3d ago
  • STORE MANAGER - 21 and older only - WAVERLY, VA

    Dollar General 4.4company rating

    Restaurant general manager job in Waverly, VA

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #cc#
    $37k-59k yearly est. 12d ago
  • Retail Store Manager

    Rural King Supply 4.0company rating

    Restaurant general manager job in Newport News, VA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $34k-48k yearly est. 8d ago
  • Retail Store Manager - Famous Accessories Brand

    Citistaffing

    Restaurant general manager job in Williamsburg, VA

    Retail Store Manager A famous luxury accessories brand is looking for a Store Manager to join the team! The ideal candidate would be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills
    $39k-68k yearly est. 3d ago
  • Store Manager

    Food Lion 4.2company rating

    Restaurant general manager job in Virginia Beach, VA

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $43k-63k yearly est. 4d ago
  • Restaurant General Manager - Sonic

    Self Opportunity 4.5company rating

    Restaurant general manager job in Gloucester Point, VA

    Are you looking for a great company that's growing and provides opportunity for advancement? Take a look at Sonic! Sonic, America's Drive-in, the largest and most successful chain of quick-service drive-in restaurants, continues to experience unprecedented growth throughout the United States. Sonic Corporation franchises and operates the nation's largest chain of drive-in restaurants. Sonic began in Shawnee, Oklahoma over 60 years ago and now has over 3,500 drive-ins in 44 states. The organization has established a dominant position in the quick-serve restaurant industry. Sonic's unique service delivery system provides personalized carhop service that's fast and convenient. This, together with its unique menu variety - offering high quality, made-to-order food and specialty items - has enabled the company to post industry leading, average-unit sales growth. Our franchise began in 1992 and has grown by 60% (52 units) in the last 5 years. If you've been recognized for outstanding sales & profit performance and just earning average income, come talk to us. We have single unit operators earning over $100k every year. Take charge of your own future. This is not a dream. We are seeking General Managers for our location in Gloucester*, VA! *Must be willing to relocate if you are not currently a resident of the community. At Sonic the growth and development of our people is our #1 priority. Our Goal: To become America's most-loved restaurant brand Receiving high recognition in Entrepreneur for achievements in franchise opportunities and in Forbes magazines for achievements in small company endeavors, customers aren't the only ones who recognize Sonic Drive-Ins commitment to quality and service. With unyielding dedication to its customers and excellence in service, Sonic Drive-Ins is truly “America's Drive-In!" Our Core Values Are: To promote respect for everyone touched by our brand To reflect an entrepreneurial spirit and the power of the individual To emphasize the importance of relationships as a way of life To offer a variety of special items that surprise and delight our customers MANAGEMENT POSITION PREREQUISITES: Demonstrated restaurant operations experience. Ability to interview, hire and train other employees. Ability to work nights, weekends and holidays. Good communication and organizational skills. Demonstrated ability to effectively drive sales and profits. Ability to drive initiatives to increase brand loyalty. Proven success of building and cultivating strong positive working relationships. Computer literate in Windows based programs. Are you looking for a great company that's growing and provides opportunity for advancement? Take a look at Sonic! Sonic, America's Drive-in, the largest and most successful chain of quick-service drive-in restaurants, continues to experience unprecedented growth throughout the United States. Sonic Corporation franchises and operates the nation's largest chain of drive-in restaurants. Sonic began in Shawnee, Oklahoma over 60 years ago and now has over 3,500 drive-ins in 44 states. The organization has established a dominant position in the quick-serve restaurant industry. Sonic's unique service delivery system provides personalized carhop service that's fast and convenient. This, together with its unique menu variety - offering high quality, made-to-order food and specialty items - has enabled the company to post industry leading, average-unit sales growth. Our franchise began in 1992 and has grown by 60% (52 units) in the last 5 years. If you've been recognized for outstanding sales & profit performance and just earning average income, come talk to us. We have single unit operators earning over $100k every year. Take charge of your own future. This is not a dream. We are seeking General Managers for our location in Gloucester*, VA! *Must be willing to relocate if you are not currently a resident of the community. At Sonic the growth and development of our people is our #1 priority. Our Goal: To become America's most-loved restaurant brand Receiving high recognition in Entrepreneur for achievements in franchise opportunities and in Forbes magazines for achievements in small company endeavors, customers aren't the only ones who recognize Sonic Drive-Ins commitment to quality and service. With unyielding dedication to its customers and excellence in service, Sonic Drive-Ins is truly “America's Drive-In!" Our Core Values Are: To promote respect for everyone touched by our brand To reflect an entrepreneurial spirit and the power of the individual To emphasize the importance of relationships as a way of life To offer a variety of special items that surprise and delight our customers MANAGEMENT POSITION PREREQUISITES: Demonstrated restaurant operations experience. Ability to interview, hire and train other employees. Ability to work nights, weekends and holidays. Good communication and organizational skills. Demonstrated ability to effectively drive sales and profits. Ability to drive initiatives to increase brand loyalty. Proven success of building and cultivating strong positive working relationships. Computer literate in Windows based programs.
    $100k yearly 60d+ ago
  • General Manager - Marriott Hotel & Resort

    Phr Hotels and Resorts

    Restaurant general manager job in Virginia Beach, VA

    The General Manager is the visionary leader responsible for managing all hotel operations in order to achieve customer (guest, associate, corporate and owner) satisfaction and quality service while meeting/exceeding company established financial goals; through the creation of a dynamic culture of guest service which values the Associate, their contributions and development. Position recommends hotel's budget, marketing and business plans, and manages within approved plans and objectives. Position is responsible for the direct supervision of the hotel's executive committee and the indirect supervision of all hotel associates. Position has regular contact with the hotel owners, local officials, social and charitable organizations franchise operator to provide information and discuss operations and Hotel positioning. Responsibilities Participate in community and professional organizations to maintain high visibility and promote a good image. The goal is to foster future company growth. Maintain the property in first class condition; protect, secure and enhance the assets as appropriate. Resolve customer complaints as appropriate to maintain a high level of satisfaction and quality. Ensure the integration between the BSC (and SALT (franchise) Support consistent Asset Management and Engineering Services through the Managing Director and ensure that company policies, procedures and processes are followed and adhered to. Support consistent Human Resources management through the Corporate HR function and ensure that company policies, procedures and processes are followed and adhered to. The goal is to attract, hire, train, develop, motivate, retain, empower, coach and counsel, provide performance feedback, resolve problems, offer open communications, discipline and terminate, as appropriate. Principle responsibility for direct oversight and management of: Housekeeping, Bell staff, Operators, Guest Service Agents, and Security . Implement direction from the Managing Director as to the hotel's annual and long term operational, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management expectations. The goal is to maximize company profits. Drives Customer Satisfaction Index (Interval International, SALT, MEDALIA, etc.) Resolve timeshare owner and guest concerns in a timely manner. Respond to all negative comment cards according to the process. Promotes company incentive programs rewarding guest service and comment card penetration and scoring Review current and prior day's Prompt Response Log, recognizing good performance and identifying areas for improvement Meet or exceed company benchmarks for all guest satisfaction rating systems Implement company programs (Corporate and Franchise). Develop and manage property programs and operations of the hotel in a manner that is consistent with the requirements of: the Management Contract, the Franchise Agreement, Federal/State laws and regulations, and PHR Company policies and procedures. The goal is to maintain a high level of customer satisfaction and at the same time, manage a strong profit line and limit liability. Directs Night Manager with the ongoing focus of guest service, responsiveness and safety Ensure all pre-shift departmental meetings occur, attending same on a rotational basis, enabling clear two way communication. Conduct a monthly intercom meeting with associates in all departments Promote company culture of performance recognition and reward Enforce all company SOP's, processes, operating plans and standards Determines and assign work to direct reports on a daily and project basis Ensure all associates receive sufficient training to perform their jobs and that all supervisory and managerial staff are adequately trained to administer their respective duties in their respective department. Guarantees that all performance evaluations are performed in a timely and equitable fashion Direct property asset management staff in accord with operating plan, budget and property standards Directs the Safety Committee as an active member Directs property based post orders and security coverage, maintaining a tight key control system and a secure, safe environment Ensure checkbook system is accurately implemented and adhered to. Manage any pending item Monitor staffing guides and productivity standards are adhered to reviewing daily accountability reports for all operational departments Continual random auditing of all processes to confirm functionality and effectiveness of each, correcting deficiencies as determined Manages Walk-In marketing of available inventory for maximum revenue Assists accounting with annual budget for each operating department under his/her contact Contribute to the Division project work as assigned by Senior Executives Ensure promising associates and supervisors receive developmental and ongoing training, building bench strength in Human Resources for growth and natural attrition Perform a monthly Quality Assurance Inspection of the property Verify Deposits and ensure they are taken to the bank before 2pm Oversees property RFR projects Qualifications Type Qualification Skill Ability to communicate goals and objectives and inspire associates to achieve these goals. Skill Background demonstrating proven leadership ability Skill Advanced knowledge of the hospitality and business management fields. Education College degree or equivalent education/experience Experience Five years experience as a general manager with resort and/or convention hotel experience preferred. Experience Strong Hotel Operational background Skill Demonstrate analytical thinking Skill Professional verbal and written communication Skill Computer proficiency including - Word, Excel, Outlook, Project & Power Point Skill Human Resource skills concerning recruitment, training, motivational and team building attributes.
    $50k-81k yearly est. Auto-Apply 8d ago
  • General Manager - Virginia Beach

    Parker Hospitality 4.2company rating

    Restaurant general manager job in Virginia Beach, VA

    Job Details Virgina Beach - The Hampton Social - Virginia Beach, VA Full Time $105000.00 - $130000.00 Salary Restaurant - Food ServiceDescription Join the revolution at Parker Hospitality, home to The Hampton Social, The Bassment, Costera Cocina Tulum, and Nisos Prime. At Parker Hospitality, we're on the lookout for dynamic and vibrant individuals - people with a zest for innovation and a passion for hospitality to bring our unique vision to life. We're not just a team, we're trendsetters reimagining the guest experience. Here, innovation isn't just a buzzword, it's our blueprint. Elevate your career at a company where each shift is a showcase, and each interaction, a step forward. Exciting, right? Join our team! Job Summary The Restaurant General Manager is responsible for overseeing the day-to-day operations of the restaurant and bar. This role includes managing staff, optimizing guest satisfaction, ensuring high service standards, and maintaining profitability and operational excellence. The Restaurant General Manager will work closely with the brand leadership team to uphold all brand standards, ensure regulatory compliance, and drive a culture of hospitality, efficiency, and continuous improvement. Primary Functions Operational Management Lead FOH & BOH operations, ensuring quality food and beverage presentation, cleanliness and safety compliance. Manage inventory, order accuracy, and service efficiency. Team Leadership & Development: Recruit, train, and retain a high-performing team aligned with company values. Provide clear direction and feedback, conduct evaluations, and support staff development. Financial Management Oversee budgeting, forecasting, and P&L to drive profitability. Implement revenue strategies, manage costs, and optimize labor scheduling. Guest Relations Ensure exceptional guest experiences by addressing and resolving concerns professionally. Engage guests for feedback and build relationships with regular patrons. Compliance & Safety Ensure compliance with health, safety, and labor laws, and maintain inspection records. Train staff on safety protocols and responsible alcohol service. Supervisory Responsibility The General Manager (GM) provides comprehensive oversight of both Front-of-House (FOH) and Back-of-House (BOH) teams to maintain service excellence and uphold company standards. Front-of-House (FOH) Oversight: Directly supervises Assistant Managers, Servers, Bartenders, Hosts, and Support Staff, ensuring consistent guest satisfaction, efficient service, and adherence to company policies. Back-of-House (BOH) Coordination: Collaborates closely with the Executive Chef/Kitchen Manager to ensure food quality and safety standards, supporting Line Cooks, Prep Staff, and Utility roles indirectly through aligned objectives. Additional Supervisory Duties: Training & Development: Oversee training in FOH & BOH teams, reinforce safety, service standards, PH values. Scheduling : Manage shift planning for balanced coverage, especially during peak times. Performance Management: Conduct evaluations, provide feedback, and ensure compliance with conduct policies. Qualifications Skills & Competencies: Bachelor's degree in Hospitality or Business preferred. Minimum 5 years in upscale, full-service restaurant management. Proven leadership and team management skills. Strong customer service focus with financial acumen. Proficiency in restaurant management software, POS systems, and operational systems. General Requirements: Flexibility to work nights, weekends, and holidays. Scheduled hours are generally 50 hours per week, but can vary depending on business needs. Physical ability to stand & walk the majority of shift, lift up to 30 lbs, and perform consistently in fast-paced setting. Food safety and alcohol service certifications (e.g., ServSafe, TIPS). Benefits/Compensation Competitive base salary with quarterly performance-based bonuses Health, dental, and vision insurance Company paid Life Insurance Employee Assistance Program Paid Parental Leave Weekly Pay Annual Merit Increase Salary Range 85k-100k DOE Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.
    $105k-130k yearly 44d ago
  • General Manager - Williamsburg Premium

    The Gap 4.4company rating

    Restaurant general manager job in Williamsburg, VA

    About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship. Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Banana Republic * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $54k-110k yearly est. 25d ago
  • General Manager - Automotive Experience Preferred

    Tire Discounters 3.1company rating

    Restaurant general manager job in Chesapeake, VA

    Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo. Your Role as a General Manager: As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store. What You'll Do: * Develops a strong sense of team at the location by setting and communicating goals and objectives. * Meets and exceeds sales goals through proper development of self and team members. * Ensure we are following Tire Discounters policies and standards to deliver a "WOW" experience to all our customers. * Maintain knowledge and presence within the community you support. * Ensure continuous implementation and enforcement of company's policies, programs, and procedures to include adherence to policies for work orders and invoices. * Attract, hire, train, and retain engaged team members at all levels at the assigned location. * Maintains team members schedule(s) aligning with company guidelines, business needs and proper payroll controls. Ensures weekly compliance with timecards and wage and hour laws. * Protect company assets, cash, inventory, equipment, systems and documents. * Step in to assist with the duties of absent team members as needed. * Ensure compliance with state, local, and federal laws. * Delegate authority and subsequent ownership of functions as appropriate for the position. * Maintain a neat, clean, and welcoming environment for customers and team members. Your Skills & Qualifications: * Associate's degree or equivalent experience. * Minimum 2 years of management experience. * Strong retail sales experience. * Excellent telephone, verbal, and written communication skills. * Ability to handle pressure and multitask effectively. * Valid in-state driver's license. * Availability to work Saturdays. * A.S.E. Certifications 4 and 5 are preferred but not required. * Authorized to work in the USA (18+). Compensation & Perks: Pay: $80,000 - $145,000+ annually * (includes monthly spiff and store bonus) * Paid weekly Career Path General Manager → Area Operations Manager→ Regional Manager Why Join Tire Discounters? * Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are. * Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career. * Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 401(k), and more. * Family culture: A truly supportive team that values you as a person -- we've been putting people first for almost five decades! Ready to grow your career with a company that truly values you?
    $80k-145k yearly 21d ago
  • General Manager

    The Hiller Companies 4.3company rating

    Restaurant general manager job in Chesapeake, VA

    Job Details Hiller Chesapeake - Chesapeake, VADescription The Hiller Companies, LLC has an immediate opening for General Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The General Manager is responsible for the full scope of the operational functions of their division(s). This role manages a team of technicians, service coordinators, and project managers, providing leadership, guidance, and support. This position will identify and implement strategies to improve operational productivity and efforts to achieve/exceed the financial targets of the division. The General Manager will have overall responsibility for new business development, customer retention, employee engagement, P&L management, and operational effectiveness. Job Responsibilities: Lead and manage the branch operations team, establishing and setting operational performance objectives and expectations, while providing support and leadership and growth to all branch employees Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and best practices Responsible for oversight, allocation, and proper utilization of all branch resources, including manpower, equipment, and materials Ensuring customer satisfaction is always at the forefront, with a heavy focus on relationship building, nurturing, delivering high-quality services, and promptly addressing customers' concerns if they arise. Prioritizing customer satisfaction will contribute to Hiller's reputation, growth, and profitability in the industry. Responsible for full scope P&L management of the branch operation. Actively contributing to revenue generation through identifying new business opportunities to drive growth, nurturing customer relationships, and collaborating with the Sales team to secure new business contracts. Partner closely with Finance to monitor costs and expenses within your division to ensure they are within budget and align revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability. Evaluate financial performance, including revenue, expenses, and profitability to help you make informed decisions, identify areas for improvement, and take corrective actions as necessary. Commit to a culture of Safety and work with Safety partners to ensure employees have the required tools and PPE for the work being conducted. Establish quality control measures and ensure compliance with fire and life safety regulations and best practices. Partner closely with Regional VP to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability Responsible for holding weekly team meetings, monitoring project status, monitoring financials, ensuring change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively. Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction. Review contracts for interpretation of inclusions/exclusions for construction installation activities Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices. Other duties as required Qualifications What We Are Looking For: Bachelor's degree in business, construction management, project management, or a related field is preferred. Relevant certifications and extensive hands-on experience will also be considered in lieu of degree. Proven experience (7+ years) in managing fire & life safety business, preferably in a leadership or managerial role. Experience in managing P&L upwards of $30m Excellent communication and customer service skills, with the ability to interact professionally with clients and team members. Demonstrated leadership skills with the ability to manage and motivate a diverse team of technicians and subcontractors. Excellent project management abilities, including the ability to plan, organize, and prioritize tasks effectively. Proficient in reading and interpreting construction plans, blueprints, and technical specifications. Solid understanding of occupational health and safety standards and the ability to ensure compliance throughout the construction process. Detail-oriented with strong problem-solving skills and the ability to make sound decisions under pressure. Proficiency in relevant computer software and tools used in project management and fire alarm system design. Knowledge of NFPA code requirements Ability to work under pressure, meet deadlines, and adapt to changing priorities Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $54k-109k yearly est. 60d+ ago
  • Assistant General Manager

    Verano Holdings 4.2company rating

    Restaurant general manager job in Portsmouth, VA

    Full-Time, open availability required for any/all shifts (holidays/weekends required). Salary: $55k/annually. The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the "manager-on-duty" in absence of the General Manager. This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory. Essential Duties and Responsibilities * Responsible for supporting dispensary staff, inventory, and patient/customer relations. * Interact with customers and patients and provide exceptional customer service. * Respond to all customer and patient inquiries, feedback, and suggestions. * Quickly and respectfully resolve any in-store situations that may arise. * Build out bi-weekly work schedules for current and incoming staff. * Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation. * Coach and develop staff; Answer staff questions, concerns or suggestions. * Delegate tasks to Cannabis Advisors to maintain regular compliance. * Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team. * Conduct interviews at the direction of the General Manager. * Provide regular training to staff members on the POS System and State Inventory System. * Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries. * Maintain company culture and atmosphere within the facility. * Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information. * Other duties as assigned. Minimum Qualifications * High school degree or general education degree (GED) is required. * A minimum of 1 year as an assistant manager, or above, is required. * Ability to work well with others and communicate effectively with staff and retail management. * Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays. * Proven ability to manage teams effectively. * Excellent communication and customer service skills. * At least 21 years of age. Preferred Qualifications Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
    $55k yearly 39d ago
  • General Manager Trainee IHOP 575

    Peachtree Restaurant Partners 4.7company rating

    Restaurant general manager job in Chesapeake, VA

    Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience. Responsibilities: Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.
    $54k-110k yearly est. 60d ago
  • Assistant General Manager | Full-Time | Norfolk Scope Arena

    Oak View Group 3.9company rating

    Restaurant general manager job in Norfolk, VA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Assistant General Manager is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager aids the General Manager in overseeing every managerial, full-time and part-time position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. This role pays an annual salary of $60,000-$75,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 5, 2025. Responsibilities Assists in the overall effective management of the catering operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately. Assist in the management of catered events from et-up to tear down, including handling all communication with hourly staff, culinary staff & guests. Ensure legal, efficient, professional and profitable operation of the venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as requested by the General Manager. Author and amend contracts; authorize terms as directed by the General Manager. Oversee scheduling and labor allocation. Work in tandem with the General Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines. Develops an effective management team. Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work. Assists the General Manager in evaluating each manager's performance and makes recommendations for their improvement. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications BA or BS with business-related major; accounting minor or credits preferred. Minimum 5 years management experience in food-related or concessions industry. Concessions Manager Certificate from the National Association of Concessionaires. Nationally recognized, advanced food service sanitation training course certification. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Valid Alcohol Service Permit if required by state and/or county of venue. Familiar with inventory cost control and menu planning. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $60k-75k yearly Auto-Apply 60d+ ago
  • GENERAL MANAGER

    BB BHF Stores LLC 3.1company rating

    Restaurant general manager job in Newport News, VA

    The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies. Principal Responsibilities Acquire and Maintain Customers Compliance with all applicable federal, state and local statutes Decipher, prepare and review financial statements and store reports Ensure adequate availability of merchandise at all times Fill out paperwork for submission to corporate support Follow monthly marketing plans Implement sales and marketing programs Maintain company vehicles within safe operating standards Managing inventory and cash assets Meeting company standards for quality, customer service and safety Meeting sales and revenue goals, implementing marketing and growth plans Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate Provide a safe, clean environment for customers and associates Recruit, hire, and train to ensure efficient operations Set goals and conduct weekly staff meetings Store Management Train and develop associates All other duties deemed necessary for effective store management Requirements for General Manager Effective organizational skills Established selling skills Good communication skills Handle multiple priorities simultaneously Learn and become proficient in POS system Maintain professional appearance Must be able to read, write and communicate effectively in person and over the phone with employees and customers Negotiate and resolve conflict Plan, organize, delegate, coordinate and follow up various tasks and assignments Recognize and solve problems Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates Education and Experience Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to: - Associate or Bachelors degree with course work in business, accounting, marketing or management. - Two years experience in retail or other business emphasizing customer service, account management or merchandising. General Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds Stooping, bending, pulling, climbing, reaching and grabbing as required Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing Must be able to work in and outdoors in a variety of climates and weather conditions. $55,000.00 - $65,000.00 Annually
    $55k-65k yearly 16d ago
  • General Manager

    Ripley Entertainment Inc. 4.2company rating

    Restaurant general manager job in Williamsburg, VA

    General Manager, Ripley's Attractions, Williamsburg, VA Job Type: Full-time, salary About Ripley's Believe It or Not! World Entertainment For over 100 years, Ripley's Believe It or Not! World Entertainment has been a leader in location-based family entertainment. Built on the foundation of a daily newspaper cartoon in 1918 - still in print today - Ripley's has grown into a global brand with more than 100 attractions across nine countries. From museums and aquariums to miniature golf and mirror mazes, Ripley's continues to deliver unforgettable experiences for guests of all ages. Learn more about Ripley's by visiting Ripleys.com. About the Role Ripley's Williamsburg is seeking a dynamic and experienced General Manager to lead the daily operations of our attraction. This role is ideal for a results-driven leader who thrives in a fast-paced, guest-focused environment. You'll oversee all aspects of the business-from team development and guest satisfaction to financial performance and strategic growth. Responsibilities: Oversee daily operations of the attraction, ensuring exceptional guest experiences and smooth business performance. Lead, mentor, and develop a diverse team across operations, customer service, sales, and maintenance. Drive revenue growth through effective marketing, upselling, and guest engagement strategies. Monitor financial performance, manage budgets, and analyze key performance indicators. Ensure compliance with safety, health, and regulatory standards. Implement creative initiatives to enhance guest satisfaction, repeat visits, and community engagement. Collaborate with regional and corporate leadership on long-term strategy and new initiatives. Participate in brainstorming sessions and contribute bold ideas to improve operations and guest engagement. Communicate effectively with internal teams, vendors, and leadership to align goals and deliver results. Other duties as assigned. Qualifications: Strong leadership skills with proven ability to build high-performing teams. Excellent communication, organizational, and problem-solving abilities. Financial acumen with experience in budgeting, forecasting, and P&L management. Passion for delivering unforgettable guest experiences. Flexible schedule, including weekends, evenings, and holidays. 5+ years of attractions experience with 3+ years in management. Willingness and ability to travel as needed. Additionally, as part of our onboarding process, you will be required to complete a comprehensive job rotation program through various roles within our attractions. This will involve directly interacting with our Guests to gain a comprehensive understanding of our operations and gain valuable insight into our Guest's needs and expectations. Benefits: Ripley's Team Members are eligible to participate in the benefits plans established by the Company, subject to the participation and eligibility requirements of those plans. Benefits offered to full-time employees include: Medical Insurance: Choice of plans available including dental and vision coverage Long Term Disability and Life Insurance 401(k) Retirement Plan
    $41k-71k yearly est. Auto-Apply 2d ago
  • Restaurant Assistant Manager

    Zaxby's

    Restaurant general manager job in Elizabeth City, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? * BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings * FREE Meals On Shift & 50% Off Meals Off Shift * Paid Time Off * Paid Holidays * Paid Training * Early Access to Pay * Recognition Program * Employee Referral Program * Opportunities to Advance Benefits * Medical Insurance * HSA Option Available * Dental Insurance * Vision Insurance * Short-Term Disability * Long-Term Disability * Employer Paid Life Insurance * 401(k) With Employer Match * 100% match of first 3% contribution + 50% match of next 2% contribution * Additional eligibility requirements Duties and Responsibilities * Complete all training requirements including: * Zaxbys Assistant Manager Development Plan * Food Safety Certification and Manager Certification * Any additional training required by Zax LLC * Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations * Ensure team members receive proper training including ongoing coaching and development * Create an effective work schedule following company standards and local laws * Plan and delegate shift assignments including communicating expectations and adjusting as needed * Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals * Ensure service, product quality, and cleanliness standards are consistently upheld * Communicate performance concerns to your General Manager * Assist with performance reviews and mentor and develop team members * Create and maintain a positive culture and healthy team morale through recognition and leading by example * Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner * Ensure processes, policies, and procedures are properly followed throughout daily operations * Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures * Maintain compliance with federal, state, and local laws and guidelines * Utilize management tools and keep neat, accurate, and current records * Other responsibilities * Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description * Ensure the team works safely and follows all safety guidelines and procedures * Immediately report all human resources and risk management concerns to your General Manager and District Manager * Escalate other concerns to your supervisor when appropriate * All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. * Must be 18 years of age or older * Must have a valid driver's license, vehicle insurance, and reliable transportation * Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week * Ability to work a flexible schedule including days, nights, weekends, and holidays * Successful completion of background check * Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others * 1-3 years management experience required * Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. * Sit, stand, and walk continuously * Occasionally stoop, bend, crouch, or climb, including the use of ladders * Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead * Continuous use of hands and wrists for grasping and fine manipulation * Communicate proficiently through speech, reading, and writing * Maintain effective audio-visual discrimination and perception to observe and respond to the environment * Work in an environment that features hot and cold temperature variations and exposure to food allergens * Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $37k-53k yearly est. 51d ago
  • General Manager - Automotive Experience Required

    Tire Discounters 3.1company rating

    Restaurant general manager job in Franklin, VA

    Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store. Key Responsibilities * Lead your team to deliver outstanding customer service. * Meet or exceed sales and profit goals. * Serve as a mentor and lead by example. * Implement and enforce company policies and procedures. * Attract, hire, train, and develop store employees. * Provide fair and consistent leadership. * Delegate authority and ownership of tasks appropriately. * Build and maintain a cohesive team aligned with company goals. * Step in to assist with the duties of absent employees as needed. * Protect company assets, including cash, inventory, and equipment. * Ensure compliance with state, local, and federal laws. * Maintain a drug-free workplace. * Perform inventory control and maintain store security. * Oversee merchandising and display efforts. Requirements * Associate's degree or equivalent experience. * Minimum 2 years of management experience. * Strong retail sales experience. * Excellent telephone, verbal, and written communication skills. * Ability to handle pressure and multitask effectively. * Valid in-state driver's license. * Availability to work Saturdays. * A.S.E. Certifications 4 and 5 are preferred but not required. * Authorized to work in the USA (18+). Compensation Pay: $80,000 - $145,000+ annually Our General Managers are paid a weekly salary, and earn monthly individual spiffs as well as participating in the monthly store bonus. We also offer a annual bonus based on performance as a General Manager Why Choose Tire Discounters? * Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store. * Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well! * Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from. * Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
    $80k-145k yearly 21d ago

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Portsmouth, VA?

The average restaurant general manager in Portsmouth, VA earns between $42,000 and $89,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.

Average restaurant general manager salary in Portsmouth, VA

$61,000

What are the biggest employers of Restaurant General Managers in Portsmouth, VA?

The biggest employers of Restaurant General Managers in Portsmouth, VA are:
  1. KFC
  2. Taco Bell
  3. Burger King
  4. Domino's Pizza
  5. Qdoba
  6. Baker's Crust
  7. Phr Hotels and Resorts
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