Restaurant Manager
Restaurant general manager job in Richmond, VA
YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.
Drury Hotels is family-owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.
So Much More
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
WHAT YOU CAN EXPECT FROM US
Incentives -
This position is eligible for a semi-annual bonus based on hotel and company performance, and also a quarterly bonus based on hotel service scores
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Work-life balance
- Flexible scheduling, paid time off, hotel discounts, and free room nights
Expand your professional horizon! Beyond managing the Hotel Kitchen+Bar, you'll gain valuable knowledge and skills across all hotel departments, opening doors to future career advancement within Drury Hotels.
WHAT WE EXPECT OF YOU
Elevate the guest experience at the hotel lobby bar through your passionate leadership, exceptional service delivery, and impactful team development coaching.
Role model best practices with the team and consistently meet or exceed all quality assurance visit measurables.
Deliver key business measures of service, cost, and labor controls
Leverage strong critical thinking to solve guest service issues, prioritize competing demands, and adapt to unexpected challenges in the fast-paced hotel environment
Show dedication to continuous improvement.
Degree in hospitality, business, or related field preferred.
Minimum of one year of supervisory experience with demonstrated leadership success. Hotel-specific experiences preferred with a food & beverage focus or casual dining management experience.
Rise. Shine. Work Happy.™
Apply Now.
Plant Manager
Restaurant general manager job in Hopewell, VA
If you're looking for dry ice, you'll find it with Airgas. As the largest supplier of dry ice, Airgas has established a series of production plants across the nation to develop a secure source supply. Distribution Branches are located in strategic locations throughout the country to provide service to key industries including universities and labs. Quality, reliability, and service are the key drivers that enable Airgas to grow with organizations who depend on dry ice and cold shipping supplies.
JOB PURPOSE: The Plant Manager will be responsible for all manufacturing, safety, training, personnel, maintenance and other activities as required to ensure high quality of product and customer satisfaction.
DUTIES & RESPONSIBILITIES:
- Managing all plant operations to insure budgetary goals are met or exceeded.
- Ensure our products meet or exceed our QC standards, using specified SOP testing methods.
- Responsible for maintaining a safe and clean working environment; and, comply with Federal, State and Corporate safety and environmental regulations.
- Responsible for the maintenance of the facility to include the understanding of and ability to explain basic mechanical theory to direct reports, coordinating vendors, projecting and establishing preventative maintenance programs and schedules, while directing the maintenance staff to ensure that all equipment is properly maintained and operational.
- Responsible for implementing new and best processes of production.
- Responsible for process improvement and problem solving to lower cost and improve quality.
- Manage any special projects / improvements as directed.
- Work with other Plant and Branch Managers to insure accurate and timely delivery of production requirements. Interface with regional sales, management, and customers to insure high customer satisfaction. Recruit, hire, train, and discipline employees according to corporate guidelines and policies.
- Ensure timely and accurate data entry related to product sales, purchasing, and receiving raw materials and supplies.
- Fulfill all record keeping requirements related to the day-to-day operations in a timely manner to include: shift scheduling, performance evaluations, safety training documentation, disciplinary actions, associate development, and specific job related training.
- Perform other duties as assigned by upper management.
WORK ENVIRONMENT
- 70% of the time in an office setting (i.e. desk/computer station.
- 30% of the time within an unconditioned work space (i.e. warm in summer, cool in winter). Hazards require the use of personal protective equipment (i.e. hard hat, safety glasses, hearing protection, and safety shoes). Dry ice is extremely cold, and therefore requires that gloves be worn when directly handling dry ice.
- On-call required.
Job Description
QUALIFICATIONS:
- We are seeking a senior manager with a minimum of 7-10 years of experience managing a full cycle business operations that includes personnel and leadership management of at least 30 associates, financial and budget planning, strategic planning, hands on technical operations experience, and process optimization.
- As a senior manager, you will be required to have previous working knowledge and implementation of quality control best practices, safety and security methodologies, and a track record of proven success in implementing advanced technology within a manufacturing environment.
- Ability and desire to provide top notch leadership
- Understanding of financial reports, budgetary methods and forecasting
- Some travel required
- Flexibility to maintain a Facility operating on a 24/7 schedule
- High potential Operations or Production Managers ready for the next level are encouraged to apply.
EDUCATION & EXPERIENCE:
- Bachelor's degree preferred or equivalent experience, to include military experience. (Associates degree or High School diploma with formal technical training considered in conjunction with extensive, relevant experience).
- Additional formal training in one or more of the following is desired: Hydraulics, Industrial Refrigeration, Reciprocating and Screw type Compressors, Manufacturing processes.
KNOWLEDGE, SKILLS, & ABILITIES
- Self starter with strong leadership and team building skills.
- Decision making to execute company policies and implement plant procedures.
- Organizational skills to maintain safety, quality, and equipment system files.
- Authoritative presence to discipline associates in a fair and professional manner. Strong written and verbal skills and the ability to complete detailed reports and make presentations.
- Understanding of financial reports.
- High level math skills to create formulas and spreadsheets for budgets, cost control, and inventory.
- Proficient with computer systems and software packages such as Microsoft
- Word, Excel, PowerPoint, and e-mail.
MENTAL DEMANDS
Effectively manage two separate operations (i.e. ice and liquid plants) in a changing, fast-paced environment with a work force ranging in skill level from temporary workers to highly skilled technicians.
Looking for a great company to work for? You'll Find It With Us! Airgas LLC offers a competitive compensation and excellent benefits package, which includes Medical, Dental, Vision, Prescription Drug, Life & Disability Insurance, 401(k, Tuition Reimbursement and more.
General Manager
Restaurant general manager job in Richmond, VA
Join a high-performing team at Marco's Pizza newest location, Genito Crossing, with great culture and real opportunity for growth.
Ensure you read the information regarding this opportunity thoroughly before making an application.
We're looking for driven, aspiring leaders who's ready to step up, learn fast, and grow with us.
What You'll Get:
Paid training at $900/wk for up to 6 weeks
After training: $1050/wk plus performance based bonus off sales
Clear path to promotion
Bi-weekly pay, 50% off pizza and a positive, team-first environment
On-the-job development. Build your leadership and business skills every shift
What We're Looking For:
Leadership experience (restaurant preferred)
Positive attitude and great communication skills
Ability to coach a team and uphold high standards
Dependable, goal-oriented, and excited to grow
Why Marco's?
We're locally owned and operated, and we invest in our people. We promote from within, reward hustle, and build leaders who make a difference.
Apply today and start your leadership journey with a team that's going places.
JB.0.00.LN
General Manager ,General Management
Restaurant General Manager
Restaurant general manager job in Chester, VA
HOA Brands is looking for a Restaurant General Manager to lead our team at Hooters of Chester!
Do you have a passion for Food, People and Fun while working? If so, Hooters could be the perfect fit for you! With an over whelming demand for awesome atmosphere and service we are looking for our next leaders to provide ice cold beer and hot wings delivered by our World Famous Hooters Girls. Hooters is a fun, casual, beach themed concept that offer competitive pay and exceptional benefits. We currently operate 430 Restaurants with more to come.
Hooters thinks everyone looks good in ORANGE, do you?
Hooters is an Iconic concept, but like any other business lives or dies by the strength of its weakest link. Our comprehensive paid-training program is designed to make every link in the Hooters chain as strong as possible - from Hooters Girls to corporate management. As you progress through our training program, we can assure you of the following:
You'll learn the skills necessary to be successful in your position
You'll know how you can contribute and how we evaluate your performance
You'll know how to develop and advance within the organization
You'll have fun!
Responsibilities
People
Performance Management
Hiring & Retaining Talent
Leadership & Coaching
Training & Development
Customer
Guest Service & Atmosphere
Guest Satisfaction
Food & Beverage Quality
Menu & Product Launches
Financials
Deliver Results
Planning & Execution
Inventory Control/P&L
Standards
Responsible Alcohol Service
Food Safety/Sanitation
Hooters Girl Image
Facility Maintenance & Cleanliness
Safety & Security
Responsibilites
Scheduling & Staffing
Proper Cash Handling
Team Building
Manage Vendor Relationships
To Go Service & Catering
Local Store/Grassroots Marketing
Qualifications
High School Diploma/GED
5+ years Full Service Restaurant GM Exp. in a complex, fast-paced environment
Successfully completed Food Safety/Sanitation Training
Must be 21 years of Age or older
Knowledge, Skills, Abilities
Basic knowledge in Microsoft Word and Excel
General knowledge in full service restaurant operations/ hospitality industry
Strong organization and planning skills
Strong operational skills in a customer-service & hospitality environment
Strong coaching skills
Intermediate mathematical computations skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to build relationships at all levels
Ability to handle confidential and sensitive information
Ability to manage changing priorities
All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.
Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
General Manager - Automotive Experience Preferred
Restaurant general manager job in Richmond, VA
Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a General Manager:
As a General Manager, you'll lead your team to success by providing exceptional customer service, achieving sales and profit goals, and ensuring the smooth operation of your store. This role requires strong leadership, people skills, and retail experience. You'll be the face of the store.
What You'll Do:
* Develops a strong sense of team at the location by setting and communicating goals and objectives.
* Meets and exceeds sales goals through proper development of self and team members.
* Ensure we are following Tire Discounters policies and standards to deliver a "WOW" experience to all our customers.
* Maintain knowledge and presence within the community you support.
* Ensure continuous implementation and enforcement of company's policies, programs, and procedures to include adherence to policies for work orders and invoices.
* Attract, hire, train, and retain engaged team members at all levels at the assigned location.
* Maintains team members schedule(s) aligning with company guidelines, business needs and proper payroll controls. Ensures weekly compliance with timecards and wage and hour laws.
* Protect company assets, cash, inventory, equipment, systems and documents.
* Step in to assist with the duties of absent team members as needed.
* Ensure compliance with state, local, and federal laws.
* Delegate authority and subsequent ownership of functions as appropriate for the position.
* Maintain a neat, clean, and welcoming environment for customers and team members.
Your Skills & Qualifications:
* Associate's degree or equivalent experience.
* Minimum 2 years of automotive management experience.
* Strong retail sales experience.
* Excellent telephone, verbal, and written communication skills.
* Ability to handle pressure and multitask effectively.
* Valid in-state driver's license.
* Availability to work Saturdays.
* A.S.E. Certifications 4 and 5 are preferred but not required.
* Authorized to work in the USA (18+).
Compensation & Perks:
Pay: $80,000 - $145,000+ annually
* (includes monthly spiff and store bonus)
* Paid weekly
Career Path
General Manager → Area Operations Manager→ Regional Manager
Why Join Tire Discounters?
* Grow with us: Defined career paths -- many of our shop leaders and managers started right where you are.
* Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career.
* Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 401(k), and more.
* Family culture: A truly supportive team that values you as a person -- we've been putting people first for almost five decades!
Ready to grow your career with a company that truly values you?
General Manager - Graduate Richmond
Restaurant general manager job in Richmond, VA
Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff -
Planning work schedules for individuals and teams
Appropriately responding to and resolving guest concerns
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly -
Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
Maintaining relationships with contractors, vendor and suppliers
Ensuring a safe and secure environment for all guests and associates
Maintaining appropriate inspections of the property as identified by the organization and brand
Ensure the property meets brand guidelines and expectations for service and all standards
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Assistant General Manager
Restaurant general manager job in Richmond, VA
Job Description
Club Role - Assistant General Manager (AGM)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Assistant General Manager (AGM) is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities.
Duties & Responsibilities
● Achieve target revenue goals through leadership and motivation of employees
● Promote a professional and inviting environment that enhances the quality of service and care offered to members
● Demonstrate a working knowledge of all standard operating procedures and policies
● Conduct tours and telephone inquiries for prospective members
● Monitor flagged check-ins to increase revenue and collections
● Coordinate and work with other departments, including Personal Training and Group Fitness
● Train and supervise the front desk, housekeeping, and Kid's Crunch staff
● Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance
● Ensure club meets standards for cleanliness, maintenance, safety, and security
● Other duties as assigned
Compensation
● Full time employee
● Salary + bonus eligible
● Full time benefits eligible
Health/dental/vision insurance
Two weeks paid time off (applicable to certain roles)
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Bachelor's degree (preferred)
● Sales experience - 2+ years (preferred)
● Management experience - 2+ years (preferred)
● CPR/AED certification (preferred)
● Strong leadership skills
● Strong organizational and administrative skills
● Strong sales and business acumen
● Excellent written and verbal communication
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
HRO Comprehensive Services - District Manager
Restaurant general manager job in Richmond, VA
ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO).
Are you ready for your next best job where you can elevate your financial future?
Are you looking to grow your career with a formal career path at an established, respected, global leader?
Do you want to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will close sales and win new business within a defined territory. You'll attend our award-winning training program and join a sales team that works with both new and existing clients to sell human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. Daily, you will cultivate relationships with Human Resources and executive decision-makers, set appointments, gather leads from established internal partners, and assess buyer needs to present the best ADP solutions.
You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos
WHAT YOU'LL DO: Responsibilities
Grow Our Business While Growing Yours: You will work within a defined, protected territory to close sales, win business, and reach sales goals by implementing a top-down sales strategy.
Turn Prospects into Loyal and Referring Clients: You will close sales by recommending the right solutions to help our clients understand and solve their real business needs. Plus, you'll earn referral business by networking with existing and soon-to-be clients and forging partnerships in-person and over the phone with decision-makers.
Deepen Relationships Across the ADP Family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE: Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in-person, and over the phone.
Strategic Closer. You have an established network and experience carrying a quota in outside business-to-business sales. You have an impressive track record of closing sales, winning clients, and managing a territory and relationships.
Proven Winner. You have an ambitious spirit and thrive under pressure, motivating you to not only hit sales quotas but exceed them.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
Three years of business-to-business sales experience (preferably field sales) within a results-driven environment.
Military experience -- We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
General Manager
Restaurant general manager job in Richmond, VA
Our hours of operation are 6:00am - 2:00pm.
We're hiring a General Manager! The GM is responsible for leading the daily operations of our restaurant, including the selection, development, and performance management of team members. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their dining experience.
Job activities:
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
Responsible for ensuring that all financial- (invoices, reporting) and personnel- (payroll) related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Responsible for ensuring consistency and high quality of food preparation and service.
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Estimate food and beverage costs. Work with upper management for efficient provisioning and purchasing of supplies.
Supervise portion control and preparation quantities to minimize waste.
Oversee Kitchen Manager's management of food needs, placing orders with distributors, and scheduling the delivery of fresh food and supplies.
Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
Operational responsibilities:
Ensure that proper security procedures are in place to protect employees, guests, and company assets
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Complete accident reports promptly in the event that a guest or employee is injured
Manage shifts. This includes: daily decision making; scheduling; planning while upholding standards, product quality, and cleanliness
Investigate and resolve complaints concerning food quality and service
Personnel management:
Provide direction to employees regarding operational and procedural issues
Interview hourly employees. Direct hiring, supervision, development, and, when necessary, termination of employees
Conduct orientation, explain the Eggs Up Grill DNA, and oversee the training of new employees
Develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews
Maintain an accurate and up-to-date plan of restaurant staffing needs
Prepare schedules and ensure that the restaurant is staffed for all shifts
Keep ownership promptly and fully informed of all issues (e.g., problems, unusual matters of significance, and positive events). Take prompt corrective action where necessary or suggest alternative courses of action
Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate conducive to maximum employee morale, productivity, and efficiency
Present a favorable image of Eggs Up Grill at all times, on and off the job
Perform other duties and responsibilities as required or requested
Hours may vary if manager must fill in for their employees or if emergencies arise.
Skills:
Self-discipline, initiative, leadership ability, and outgoing nature
A pleasant, polite manner and a neat, clean appearance
Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommending appropriate solutions to restaurant problems
Must possess good communication skills for dealing with diverse staff
Ability to coordinate multiple tasks such as food, beverage, and labor cost while maintaining required standards of operation in daily restaurant activities
Ability to perform all functions at the restaurant level, including delivery when needed
Ability to determine applicability of experience and qualifications of job applicants
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
Work with hot, cold, and hazardous equipment as well as operating phones, computers, copiers, and other office equipment
General Manager - WEEKLY PAY & FULL-TIME!
Restaurant general manager job in Richmond, VA
Welcome to InTown Suites! We are currently seeking a General Manager at one of our hotel properties who will ensure that we are providing a high level of quality and guest satisfaction! The General Manager is also responsible for the daily operations of an individual property and accountable for the financial performance, physical condition, and work atmosphere of the property. General Managers are charged with the primary duty of managing and operating their property so it provides a quiet, clean environment for both guests and employees. Come join our hardworking team with a diverse and inclusive culture! Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities!
Job Responsibilities
Recruit, interview and hire all property staff
Training, development and support of property staff
Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
Ensure and provide excellent guest service
Develop expertise on computer operating system
Identify and manage repair and maintenance issues
Identify capital expenditure needs and assist with completion of capital expenditure projects
Identify and follow up on life/safety issues and inspection issues
Maximize financial performance through revenue management and pricing recommendations
Meet budgets through P&L analysis and effective cost and inventory control
Assists in preparation of annual budgets
Monitor competitors for their market
Drive sales through local marketing
Develop and maintain positive relationships will all local governmental authorities
Assist in recruitment and training of other General Managers
Skills/Experience/Education
Minimum 3 years' experience in management and supervisory experience is required.
High school diploma is preferred, but not required as any combination of education and experience equivalent to graduation from high school is considered.
Possess a valid driver's license, current auto insurance, and a functioning automobile.
Ability to read, speak, write and understand the English language in order to interact with guests, staff, handle administrative duties, etc.
Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information. Sufficient mathematical skills in order to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc.
Possess general computer proficiency and possess thorough knowledge of Front Office/Front Desk management
Possess thorough knowledge of related department operations, which includes service standards/techniques, guest relations and etiquette, and up selling techniques in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.).
Ability to compose and express thoughts in a clear and understandable way to ensure effective communication.
Ability and flexibility to work long hours on a regular basis and as business conditions demand.
Ability to manage multiple activities often in stressful situations, organize oneself/one's work, and the efforts of others
Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems.
Salesmanship and knowledge of the local competitive landscape
Mental and Physical Demands
Indoor work with hard and carpeted surfaces.
Standing for eight (8) hour shifts.
This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Exposure to extreme weather conditions, cold and heat.
Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time).
Use of computer terminal, which requires extensive eye contact with a video display terminal.
Perks & Benefits
Easy to follow training programs & supportive team throughout the onboarding process
Health, dental, vision, life and disability insurance
401k with company match
3 weeks of PTO
Weekly Payroll
Career growth opportunities
Sundays off!
The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
District Manager - Service & Parts - Richmond
Restaurant general manager job in Richmond, VA
Make your mark at the world's largest HVAC company Daikin Applied is seeking a District Manager - Service & Parts in our Richmond, VA office! The District Manager - Service & Parts Manager is directly responsible for leading the Parts and Service functions of a local territory by executing strategies of sales, opportunity, and account management that promote long-term customer relationships. This role is responsible for strategic planning, forecasting, and management of all functions of the operation and resources that support the local Service and Parts marketplace. This position will become an integral part of the HVAC community through direct and indirect interaction with consulting engineers, mechanical contractors, general contractors/construction managers, architects, and owner customers. The District Manager will also be responsible for the P&L of Service and Parts businesses, meeting corporate objectives on volume and market share as well as meeting our customers' expectations and needs. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Onsite in Richmond, VA
What you will do:
* Drive service growth in alignment with company owner sales and service strategic plans, expanding beyond Daikin factory service
* Coordinate relationships between local rep-owned equipment sales teams and service organizations ensuring a "One Face to the Customer" approach
* Drive parts growth to expand coverage and resources to increase parts sales. Ensure pre- and post-sale support, maintain product line sales balance and market share growth, and manage the business mix of Daikin and third-party products. Build a line card of products to increase market presence and share
* Develop and lead ongoing strategy for operational excellence and growth by managing local Service and Parts leadership as the team executes the business plan to meet annual and long-range growth and financial objectives.
* Establish annual operating budgets for the service and parts operations
* Partner with HR and regional management to instill accountability and manage performance expectations of all personnel in an environment that promote professional success, manage substandard performance, and reward exemplary effort and results
* Coach, mentor, and develop all members of the local office staffs through effective performance management and development, creating performance development plans for all office functions and ensuring employee self-improvement
* Conduct data collection on market and competitor intelligence, continually analyzing territory and account potential and conducting regular market intelligence reviews with local leaders
* Provide communication and feedback to appropriate corporate functions regarding market and industry trends in areas such as pricing, quality, product needs, training, and compensation
* Provide communication and feedback to appropriate corporate functions regarding market and industry trends in areas such as pricing, quality, product needs, training, and compensation
What's in it for you:
* The ability to make an impact and shape your career with a company that is passionate about growth
* The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications:
* Bachelor's degree from a four-year college or university
* 6-8+ years related experience and/or training in the commercial HVAC service industry
* 4+ years people management experience
* Leadership experience in Service, Sales, and Operations
* Previous experience working with financial statements and managing P&L in excess of $5M
* Knowledge of HVAC designs, applications, and energy saving solutions
* Demonstrated sales success
Preferred Qualifications:
* Master's Degree in MBA or business related
* 10+ years related experience and/or training, preferably in commercial HVAC service industry
* Experience leading a team of Service Sales Account Managers
Work visa sponsorship is not available for this position.
Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
* Multiple Medical insurance plan options + Dental and Vision insurance
* 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions
* Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
* Short term and long term disability
* 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays
* 40 hours paid sick time
* Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $126,100 - $215,400 in Virginia. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
General Manager
Restaurant general manager job in Richmond, VA
General Manager - Gold's Gym Ready to lead an energetic team in a fast-paced fitness environment? Gold's Gym Swift Creek is searching for a passionate, results-driven General Manager who's ready to take charge, build community, and elevate member experiences. If you're a natural leader with a love for fitness and a talent for inspiring others - we want to hear from you! Why Join Gold's Gym Swift Creek?
Be part of an iconic fitness brand with a legacy of strength and innovation.
Lead a dynamic team in a high-energy, supportive environment.
Help shape a vibrant gym culture for our diverse, motivated members.
Make a real impact through team development, customer service excellence, and strategic growth.
Benefits:
Health, Dental & Vision Insurance
Paid Time Off
401K
What You'll Do Leadership & Management
Oversee day-to-day operations, maintaining a clean, safe, and welcoming gym.
Manage and optimize operational budgets, staffing, and payroll.
Hire, train, mentor, and schedule a high-performing team.
Drive performance through motivation, accountability, and continuous improvement.
Sales & Customer Experience
Lead the gym's sales strategy, ensuring systems and outreach programs are effectively executed.
Deliver and coach top-tier customer service in a high-volume environment.
Resolve customer concerns with empathy and professionalism.
Organize and promote monthly in-gym events in collaboration with corporate marketing.
What You Bring to the Table
5+ years of professional experience, preferably in fitness, retail, or hospitality.
Leadership experience in team development, operations, and budget management.
Sales-minded with the ability to execute promotional outreach and meet KPIs.
Passion for fitness, wellness, and helping others achieve their goals.
Strong interpersonal and communication skills, both verbal and written.
Entrepreneurial mindset with a hands-on approach and a drive for excellence.
High school diploma required; Associate or Bachelor's degree in business or a related field preferred.
CPR Certification (or willingness to obtain upon hire).
Other Details
Location - Currently hiring for Swift Creek & The Fan
Relocation Assistance: Not available for this position
Position Type: Full-Time, On-Site
If you're ready to grow your career, lead with purpose, and thrive in a people-first environment - apply now! Compensación: $90,000.00 per year
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
Auto-ApplyAssistant General Manager- Dining
Restaurant general manager job in Richmond, VA
Compensation: $55,000, based on experience.
No late nights: Typically out at 9:30pm
Full Time with Benefits: Life, Health, Dental, Eye, 401K, etc.
Join our team as an Assistant General Manager of Dining Services, where you'll lead a talented team of professionals, oversee dining room and café operations, and support all aspects of mealtime service. You'll ensure the overall efficiency of the kitchen, café, dining rooms, and catering areas, making a meaningful impact while advancing your career with us.
What we offer:
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law.
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
How you will make an impact:
Oversee the scheduling, training, hiring, coaching, and development of all employees in the restaurant, café, and supervisory positions.
Ensure that food is properly portioned, plates are attractively presented, and service meets established standards.
Supervise the cleanliness and organization of the restaurant, kitchen, storage areas, and loading dock.
Ensure that dining staff complies with safety regulations and adheres to all company policies and procedures.
Participate in programs and activities designed to enhance employee and resident satisfaction.
What you will need:
Minimum of 3 years of experience in dining room management, service, and sanitation (up to 1 year of dietetics experience may be substituted) required
Current Serv-Safe certification or state-specific equivalent, as required by state guidelines
Availability to work weekends and holidays
Proven ability to supervise multiple venues and manage large teams
Be able to lift and/or move objects weighing up to 25 pounds
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Avery Point is a beautiful 94-acre continuing care retirement community located in Short Pump, Virginia, just minutes from downtown Richmond. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Avery Point helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Auto-ApplyRestaurant General Manager - Full Service - Tappahannock, VA
Restaurant general manager job in Tappahannock, VA
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full service restaurant management position in Tappahannock, VA
As a Restaurant General Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$65K - $75K Salary
Great potential for growth
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant General Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today to Brian@HeadHunterBrian.com
General Manager(04264) - 3085 Boulevard
Restaurant general manager job in Colonial Heights, VA
You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss. Well, maybe it is time you moved up. You want to be the boss? Well now is your chance.
You will be responsible for everything that happens during your shift. This includes all cost controls, inventory, cash control, and customer relations. You must set an example and follow all policy and procedures 100% of the time and expect your crew to do the same.
Communication Skills
Operate all equipment
Stock Ingredients
Prepare Product
Receive and Process Phone Orders
Take inventory
Complete Paperwork
Clean Equipment and Facility Daily
Training and Orientation
Creating Schedules
Staffing
Paperwork
Cost Control
Cash Control
Food Management
Perfect Image
Great Customer Service
Assistant General Manager
Restaurant general manager job in Petersburg, VA
Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Petersburg, VA! About the Role: Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the General Manager an assist them with leading the team, ensuring that our service standards are consistently exceeded. Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals. Benefits:
Salary: Dependent on experience, $43,888 - $47,500.
Daily Pay Access: Flexible pay options to access your earnings when you need them.
Benefits: Offering medical, dental, and vision benefits in addition to the company's paid time off benefit for full-time employees.
Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
Career Growth: Opportunities for advancement within the company for dedicated employees.
Primary Duties:
Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results.
Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts.
Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security.
Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms.
Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork.
Sales & Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
Other Duties as Assigned.
Preferred Qualifications:
Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations.
Proficient computer skills.
Strong team building skills.
Excellent organizational, time management, and problem-solving abilities.
Effective oral and written communication skills.
Proactive in solving problems.
Physical Requirements:
Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this in any way the company desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.
We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a Drug Free workplace.
General Positions
Restaurant general manager job in Williamsburg, VA
Abundant Professional Services is a subsidiary of Abundant Staffing Agency, LLC, a full-service Human Resources Consulting, Recruiting, and Training Firm. Established since 2000. Abundant Professional Services is a forward-thinking small business committed to excellence and innovation.
Job Description
Abundant Professional Services is now accepting general resume submissions for potential and future opportunities that may not yet be posted on our site. This portal allows us to collect resumes for various roles, both full-time and part-time, within Abundant, with private employers, and with government contractors.
Upon receipt of your resume, a recruiter will reach out to you to discuss your career goals, areas of interest, and next steps in the process. By submitting your resume, you'll be considered for positions that align with your skills and experience as they become available.
If you're looking to take the next step in your career, submit your resume today and let's start the conversation!
Additional Information
Equal Opportunity Statement:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We look forward to receiving your application/resume!
All your information will be kept confidential according to EEO guidelines.
General Manager
Restaurant general manager job in Williamsburg, VA
Job Description
General Manager, Ripley's Attractions, Williamsburg, VA
Job Type: Full-time, salary
About Ripley's Believe It or Not! World Entertainment
For over 100 years, Ripley's Believe It or Not! World Entertainment has been a leader in location-based family entertainment. Built on the foundation of a daily newspaper cartoon in 1918 - still in print today - Ripley's has grown into a global brand with more than 100 attractions across nine countries. From museums and aquariums to miniature golf and mirror mazes, Ripley's continues to deliver unforgettable experiences for guests of all ages.
Learn more about Ripley's by visiting Ripleys.com.
About the Role
Ripley's Williamsburg is seeking a dynamic and experienced General Manager to lead the daily operations of our attraction. This role is ideal for a results-driven leader who thrives in a fast-paced, guest-focused environment. You'll oversee all aspects of the business-from team development and guest satisfaction to financial performance and strategic growth.
Responsibilities:
Oversee daily operations of the attraction, ensuring exceptional guest experiences and smooth business performance.
Lead, mentor, and develop a diverse team across operations, customer service, sales, and maintenance.
Drive revenue growth through effective marketing, upselling, and guest engagement strategies.
Monitor financial performance, manage budgets, and analyze key performance indicators.
Ensure compliance with safety, health, and regulatory standards.
Implement creative initiatives to enhance guest satisfaction, repeat visits, and community engagement.
Collaborate with regional and corporate leadership on long-term strategy and new initiatives.
Participate in brainstorming sessions and contribute bold ideas to improve operations and guest engagement.
Communicate effectively with internal teams, vendors, and leadership to align goals and deliver results.
Other duties as assigned.
Qualifications:
Strong leadership skills with proven ability to build high-performing teams.
Excellent communication, organizational, and problem-solving abilities.
Financial acumen with experience in budgeting, forecasting, and P&L management.
Passion for delivering unforgettable guest experiences.
Flexible schedule, including weekends, evenings, and holidays.
5+ years of attractions experience with 3+ years in management.
Willingness and ability to travel as needed.
Additionally, as part of our onboarding process, you will be required to complete a comprehensive job rotation program through various roles within our attractions. This will involve directly interacting with our Guests to gain a comprehensive understanding of our operations and gain valuable insight into our Guest's needs and expectations.
Benefits:
Ripley's Team Members are eligible to participate in the benefits plans established by the Company, subject to the participation and eligibility requirements of those plans. Benefits offered to full-time employees include:
Medical Insurance: Choice of plans available including dental and vision coverage
Long Term Disability and Life Insurance
401(k) Retirement Plan
General Manager
Restaurant general manager job in Hopewell, VA
ESSENTIAL FUNCTIONS:
Monitor profitability of hotel through verification and analysis of monthly P&L's. Work through team members to assist and initiate corrective actions.
Monitor Cost and Inventory matrixes.
Creates the Annual Budget for the hotel.
Assists with Capital Improvement projects.
Actively Participates in Sales Initiatives including but not limited to weekly teleconferencing calls and revenue management calls.
Forecasts Projections weekly.
Actively Participates in creating the Annual Marketing Plan.
Passes the Brand initiated Quality Assurance inspections. Provides Corrective Actions for any deficiencies and/or corrective actions.
Maintains knowledge of product and service quality standards for the Brand. Ensures adherence to Brand standards. Ensures all safety standards are being maintained.
Monitors Customer Service scores through Brand Reports, Social Media and 3rd Party Sites. Ensure deficiencies are addressed and corrected.
Ensures best practices are being used in the execution of hiring and training.
Assists or establishes training and development programs for all associates.
Manages key managers and assumes direct responsibility for human resources, including progressive discipline activities, personnel documentation and files, sourcing, recruiting, training, selection, counseling, and motivation.
Administers the annual performance review of immediate reports; oversees the annual reviews of all team members.
Ensures acquisition of competitive talent for the hotel, and promotes opportunities to attract and retain a high performing diverse workforce.
General Manager
Restaurant general manager job in Williamsburg, VA
General Manager, Ripley's Attractions, Williamsburg, VA
Job Type: Full-time, salary
About Ripley's Believe It or Not! World Entertainment
For over 100 years, Ripley's Believe It or Not! World Entertainment has been a leader in location-based family entertainment. Built on the foundation of a daily newspaper cartoon in 1918 - still in print today - Ripley's has grown into a global brand with more than 100 attractions across nine countries. From museums and aquariums to miniature golf and mirror mazes, Ripley's continues to deliver unforgettable experiences for guests of all ages.
Learn more about Ripley's by visiting Ripleys.com.
About the Role
Ripley's Williamsburg is seeking a dynamic and experienced General Manager to lead the daily operations of our attraction. This role is ideal for a results-driven leader who thrives in a fast-paced, guest-focused environment. You'll oversee all aspects of the business-from team development and guest satisfaction to financial performance and strategic growth.
Responsibilities:
Oversee daily operations of the attraction, ensuring exceptional guest experiences and smooth business performance.
Lead, mentor, and develop a diverse team across operations, customer service, sales, and maintenance.
Drive revenue growth through effective marketing, upselling, and guest engagement strategies.
Monitor financial performance, manage budgets, and analyze key performance indicators.
Ensure compliance with safety, health, and regulatory standards.
Implement creative initiatives to enhance guest satisfaction, repeat visits, and community engagement.
Collaborate with regional and corporate leadership on long-term strategy and new initiatives.
Participate in brainstorming sessions and contribute bold ideas to improve operations and guest engagement.
Communicate effectively with internal teams, vendors, and leadership to align goals and deliver results.
Other duties as assigned.
Qualifications:
Strong leadership skills with proven ability to build high-performing teams.
Excellent communication, organizational, and problem-solving abilities.
Financial acumen with experience in budgeting, forecasting, and P&L management.
Passion for delivering unforgettable guest experiences.
Flexible schedule, including weekends, evenings, and holidays.
5+ years of attractions experience with 3+ years in management.
Willingness and ability to travel as needed.
Additionally, as part of our onboarding process, you will be required to complete a comprehensive job rotation program through various roles within our attractions. This will involve directly interacting with our Guests to gain a comprehensive understanding of our operations and gain valuable insight into our Guest's needs and expectations.
Benefits:
Ripley's Team Members are eligible to participate in the benefits plans established by the Company, subject to the participation and eligibility requirements of those plans. Benefits offered to full-time employees include:
Medical Insurance: Choice of plans available including dental and vision coverage
Long Term Disability and Life Insurance
401(k) Retirement Plan
Auto-Apply