Restaurant general manager jobs in Roanoke, VA - 1,184 jobs

Description of the role: The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. Responsibilities: Develop and implement strategies to achieve hotel's financial and operational goals Ensure all departments are running smoothly and efficiently Oversee and manage the hotel staff, including hiring, training, and evaluating performance Maintain high standards of customer service and resolve any guest issues or complaints Monitor and control hotel expenses and revenue Create and manage budgets Coordinate with sales and marketing teams to drive bookings and revenue Ensure compliance with health, safety, and licensing regulations Stay updated with industry trends and implement best practices Requirements: Previous experience in hotel management or a similar role Excellent leadership and team management skills Strong financial acumen Exceptional customer service skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Proficient in hotel software and Microsoft Office Suite Knowledge of local and state regulations regarding hotel operations Benefits: Competitive salary Healthcare benefits Paid time off Opportunities for growth and advancement About the Company: VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members. Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility's reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor's degree in hotel management or business management as a plus; equivalent experience is also acceptable. EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so theyll look and feel their best and youll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today! Job Summary The Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights & weekends. Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status. Experience: Management and/or Sales experience required. Beauty Industry and/or Customer Service experience preferred. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Job Description Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience. Responsibilities: Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.

Job Description Come and grow with us! Paramount Builders, a 1-800 Hansons company, has been one of the top home improvement companies for 30+ years. Paramount Builders has grown from humble roots as a small family business to a large multi-million dollar company providing 5-star customer experiences and top quality products to meet everyone's budgets. We are now helping our customers continue to love where they live in Jacksonville, Virginia Beach, Richmond and just opened a location in Roanoke in March of this year! The General Manager opportunity in Roanoke, VA is a key leadership position within the organization, with overall accountability for the branch operations of a geographic region, including profitability, satisfaction of our people and partners and delivering outstanding customer experience throughout the customer lifecycle. A successful General Manager will effectively partner with all levels and departments of the Paramount Builders organization to ensure we deliver against our goals and objectives. The General Manager must ensure all policies and procedures of the company are being followed by employees, Sales Executives, and installation partners while holding the team to the highest standards of performance and customer service. This position is accountable for the overall success of his or her assigned branch. The essential areas of accountability include the sales process, the installation process, customer satisfaction, leadership of branch team members, productive relationships with Corporate and Branch staff, and overall branch financial outcomes. What We Offer: $90k-$110k base salary Quarterly bonus opportunities Relocation offered if needed Weekly pay on Fridays through direct deposit Eligible for health benefits at 60 days of employment Eligible for 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Eligible for holiday pay immediately Tools provided to develop and grow within the company to opportunities such as Regional Manager, VP of Sales & Operations, Chief Revenue Officer, etc. Employee as well as friends & family discounts Incentive opportunities such as Presidents Club trips for yourself and a guest Committees (Fun, Diversity, Well-Being, Safety) Essential Duties/Major Accountabilities: Accountable for generating sales through the execution and oversight of the sales process. Review sales metrics, concepts, and sales strategies with Sales Executives to improve performance and provide coaching as needed. Support and/or lead the training of Sales Executives on new processes, offers, products, or changes to Hansons technology. Accountable for completing installations that result in revenue generation. Manage the review, prioritization, scheduling, and assignment of Service/Measure Technicians to complete measures on new jobs. Develop relationships with Installation Crews to ensure productive, high-quality work output. Ensure quality workmanship by monitoring jobs throughout the installation process. Accountable for a five-star customer experience. Work with the Customer Relations team to resolve customer relations concerns and ensure a five-star review at the end of the installation process. Achieve or exceed Net Promotor Score (NPS) goals by maintain the highest levels of customer service for external customers. Accountable for the leadership and management of Internal Team Members. Perform personnel functions such as interviewing, training, conducting performance reviews, and handling disciplinary issues. Accountable for productive and effective working relationships with Corporate and Branch team members. Accountable for a financially profitable region. Achieve or exceed financial goals of the branch by ensuring that sales result in installed revenue. Maximize revenue and profitability by collecting on past due jobs and minimizing additional labor and reprocessing. Provide input on branch outcomes and review monthly branch performance scorecards with Senior Executive Team Manage inventory to ensure installations can be completed timely; work with Corporate team members on inventory issues that need escalation. Minimum Required Knowledge, Skills, & Abilities: Bachelor's Degree in business management or a related field. Minimum of five (5) years of sales management experience. Minimum of two (2) years of general management experience. Demonstrated track record of successful lead generation and sales results. Experience driving customer experience improvements. Must have excellent verbal and written communication skills. Must be proactive, focused and able to keep tasks and team members on track for productivity. Ability to coach and motivate a team to produce positive results. Strong Excel and data analysis skills; proficient in other MS Office applications such as PowerPoint and Word. Comfortable working in a highly visible role and presenting to all levels of management. Must have good problem-solving abilities. Must be well organized and detail oriented. Additional Preferred Qualifications: Experience in the home improvement or similar industry. Background in operations. Physical Requirements: Must be able to remain in a stationary position for prolonged periods Requires the ability to move about inside the office Must be able to move items weighing up to 25 pounds Must be able to communicate effectively with staff, customers, vendors, and the public Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard office hours are Monday - Friday, 8:00am - 5:00pm and Saturday, 8:00am - 12:00pm, but due to the nature of position, evening and weekend hours will be required. Some local and statewide travel may be required. #PB-HP

The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced General Manager in Roanoke, VA. Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes. ESSENTIAL JOB FUNCTIONS: * Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives. * Leads by example the company's commitment to safety and administers the company safety program. * Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation. * Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met. * Works with sales managers to increase customer base * Oversees retention of service contracts including direct involvement in all "at risk" customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology. * Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects. * Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently. * Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure. * Maintains a strong working knowledge of the overall market area. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. * Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues. * Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. * Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Proven success managing and developing talent within the workforce * Ability to define problems collect data, establish facts and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************

Job Purpose: - The General Manager is responsible for overseeing all aspects of hotel operations, ensuring the highest standards of service and profitability. This role requires a strategic leader with a strong background in hotel management, who can effectively manage resources, develop staff, and enhance guest satisfaction. Key Responsibilities: - Oversee daily operations of the hotel, ensuring efficient and effective management of all departments. - Develop and implement strategic plans to enhance guest satisfaction and increase profitability. - Manage and mentor department heads and staff, fostering a positive and productive work environment. - Ensure compliance with health, safety, and regulatory standards. - Analyze financial reports to identify areas for improvement and implement cost-effective strategies. - Handle guest inquiries, complaints, and emergencies with professionalism and problem-solving skills. - Utilize computer systems to monitor hotel performance and manage reservations, billing, and inventory. - Collaborate with marketing and sales teams to develop promotional strategies and increase occupancy rates. - Maintain strong relationships with vendors, suppliers, and other stakeholders. - Stay informed about industry trends and competitor activities to ensure the hotel remains competitive. Qualifications Required Education: - Bachelor's degree in Hospitality Management, Business Administration, or a related field. Required Experience: - Minimum of 2+ years in hotel management, with a proven track record of successful operations. - Experience in overseeing daily operations, including guest services, housekeeping, and maintenance. - Demonstrated experience in financial management, budgeting, and revenue forecasting. - Experience in developing and implementing strategic plans to improve service quality and operational efficiency. Required Skills and Abilities: - Proficient in computer applications relevant to hotel management, including property management systems and Microsoft Office Suite. - Strong people management skills, with the ability to lead, motivate, and develop a diverse team. - Excellent problem-solving abilities, with a strategic mindset to address challenges and implement effective solutions. - Exceptional communication and interpersonal skills to interact with guests, staff, and stakeholders. - Ability to work under pressure and manage multiple priorities in a fast-paced environment. - Strong organizational skills with attention to detail and a commitment to delivering high-quality service.

Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. **Position Description** When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn - Panera. General Managers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests. + As a Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an excellent opportunity to join a rapidly growing concept. **Essential Duties and Responsibilities** Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. + Demonstrates sustainable long-term success, and the ability to maintain a profitable business. + Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports. + Directs overall activities and performance of employees on a shift-by-shift basis. + Creates an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs. + Ensures the immediate response and rectifying of all guest complaints. + Ensures guest contact as a priority with completion of required table visits established Flynn Panera standards. + Maintains adequate inventory levels and adjusts par levels as needed. + Ensures product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards. + Effectively oversees/schedules employees to meet sales demands. + Maintains effective safety and security programs according to company policy and government standards. + Corrects unsafe practices or conditions. + Promotes and leads restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards. + Performs routine maintenance and immediately advises Area Director of needed repairs. Institutes preventive maintenance and needed repairs of building and all equipment. + Advises Area Director of any non-routine situations. + Communicates with other managers daily through management log and shift change meetings and weekly through manager meetings. + Ensures quality recruitment and referrals of potential management candidates. + Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company polices and training sessions. + Ensures the constant development of employees through consistent heart-checks, one-on-one meetings and performance reviews, assessing the effectiveness of employees, providing candid, fair feedback and continuously working with employees on their areas of development. + Ensures accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees, based on competency identification. + Partners with Area Director and Human Resources when additional staffing support is needed. + Ensures acceptable employee performance and documents situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take place. + Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement on a period-by-period basis. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Completes all other assigned duties and responsibilities. **Education and Experience** + At least 3 years restaurant management experience + Excellent communication, interpersonal and customer service skills + Ability to work independently and as part of a team + Degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred + Serve Safe Food Certification a plus + Must have the "Run it Like you Own It Mentality" **Perks for our employees:** + Competitive Salary + Profit Sharing (varies by Market) + Meal Discounts + Health Benefits + 401(k) Plan with Company Match + Paid Vacation + Development Opportunities **Physical Standards:** + Mobility required during the entire shift, up to 10 hours. + Standing for extended periods of time. + Ability to safely bend, reach, carry, and stoop. + Ability to safely lift up to 50 lbs. repetitively throughout a shift. The manager is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The manager should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the manager in this position may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. **Why Work for Flynn Panera?** Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.** If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

As an Assistant General Manager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly. In addition to overseeing daily functions, you'll lead the private aviation terminal in the General Manager's absence, upholding Signature Aviation's gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team. This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions. If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day.

As an Assistant General Manager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly. In addition to overseeing daily functions, you'll lead the private aviation terminal in the General Manager's absence, upholding Signature Aviation's gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team. This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions. If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day. Minimum Education and/or Experience: Bachelor's Degree from a four-year college or university or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience. One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required. One (1) to two (2) years of experience in managing a team is required. Trained and approved to perform required certifications (e.g., towing, deicing) as required by base-specific operations is preferred. Ability to become approved is required. Consideration will also be given to external candidates with experience in these areas. Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must be legally authorized to work in the jurisdiction of employment. Must possess a valid state driver's license. Certain PATs require a commercial driver's license (CDL) as dictated by local regulations and business needs. Additional essential knowledge and skills: Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others. Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence. Financial Skills: Basic knowledge of operation budget and P&L and an understanding of how margin, revenue, and cost impact the business. Ability to enact responsible changes to base processes to maximize financial performance. Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries. Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. Critical Thinking / Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule format. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for consistent effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting. Computer Skills: Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and ability to learn company software. Task Management: Excellent time/project management and organizational skills. Ability to successfully and timely complete Signature's training programs. (Other duties may be assigned) Oversee all business functions of the PAT including proper delivery of services, equipment and maintenance, condition of facilities, and staffing. Collaborate with General Manager in maintaining existing business and developing new business. Responsible for compliance with all rules, regulations, and policies as issued by the company and local, state, federal, and airport authorities. Act as company liaison in matters related to the airport community. Manage and direct activities of subordinate leaders and team members at the location. This includes scheduling, coordinating and assigning duties to qualified team members, conducting shift and team member meetings and managing special events. Perform tasks such as time and attendance administration and processing of new team members. Lead a team conducting base operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Manage the performance of team members to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed. Interview, onboard, train, and manage team members ensuring their engagement and development. Ensure all airline-required training is administered and completed by team members. Serve as a resource on guest service matters and as an escalation point for guest inquiries. Provide onsite business development support and relationship management with residents. Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests. Collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the PAT, other Company departments, and external parties. Perform ramp operations as needed to ensure service needs are met for our guests, clients, vendors, and aircraft crew. Ensure team members are proactively preparing for arriving/departing aircraft, identify and perform open job tasks, and immediately correct observed safety concerns to all stakeholders. Conduct safety observations and document accordingly. Assist and/or manage any regulatory compliance, audits, and/or reporting for airport or government parties if requested. Manage inventory of base supplies, uniforms, and equipment in compliance with procurement and expensing procedures. Maintain security of premises to include monitoring street-side, parking lots, terminal, hangars, and AOA. Oversight of GSE and facility maintenance operations. Maintain safe, clean, and secure ramps and operations. Conduct accident investigations to determine root causes, including all reporting involved with the incident. Administration of Health, Safety, Security, and Environmental (HSSE) software. Oversee fuel quality control activities. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both the Company and the airport. Maintain accurate records pertaining to time worked by team members, activities and services performed. May be responsible for payroll oversight and compliance.

Benefits: Employee discounts Flexible schedule Training & development Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. At Sun Tan City, you'll help clients find confidence. Whether it's for a special occasion or just for everyday living, you'll educate clients on the best tanning options, so they'll look and feel their best… and you'll tan for FREE! Our salons are filled with enthusiastic, fun employees who are passionate about people. You'll love working in a positive environment where coworkers and clients become friends. If this sounds like you, apply today! Job SummaryThe Salon Director in Training helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Salon Director in Training fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience. Tasks & Responsibilities:Responsibilities and essential job functions include but are not limited to the following: Monitor and manage daily operations of the salon in a fast-paced environment. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations. Maintain a professional and impeccably clean salon environment. Establishes clear goals and objectives for Team Members. Provides coaching, training, and feedback to improve Team Members' daily performance. Generate sales reports, maintain inventory, and assist with other Salon Director functions. Assist the Salon Director in controlling top line revenue and expenses. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs. Ability to work nights & weekends. Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status. Experience: Management and/or Sales experience required. Beauty Industry and/or Customer Service experience preferred. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Knowledge of client service techniques and operational practices. Problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor. Team building skills. Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Compensation: $13.00 - $17.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!

About the Role: Tivolisworld LLC is seeking a skilled and motivated Restaurant Manager to lead the daily operations of one of our upcoming dining ventures. This role is ideal for someone with strong leadership, organizational, and hospitality skills who can ensure smooth operations, excellent customer service, and a motivated team. Key Responsibilities: Oversee all daily operations of the restaurant, including opening/closing procedures. Manage staff scheduling, hiring, training, and performance evaluations. Ensure exceptional customer service and resolve any guest concerns promptly. Monitor inventory, order supplies, and manage vendor relationships. Enforce food safety, sanitation, and workplace safety standards. Track financial performance, including sales, labor costs, and budgeting. Implement marketing and promotional initiatives to drive business. Foster a positive work environment and maintain high employee morale. Ensure compliance with local health, safety, and labor regulations. Requirements 3+ years of experience in restaurant management or hospitality leadership. Strong communication and interpersonal skills. Proven ability to lead and motivate a team. Excellent organizational and problem -solving abilities. Familiarity with point -of -sale (POS) systems and inventory management. Availability to work evenings, weekends, and holidays as needed. Benefits Competitive salary Health coverage and paid time off included. 401(k) Health insurance Paid time off

You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss. Well, maybe it is time you moved up. You want to be the boss? Well now is your chance. You will be responsible for everything that happens during your shift. This includes all cost controls, inventory, cash control, and customer relations. You must set an example and follow all policy and procedures 100% of the time and expect your crew to do the same. Communication Skills Operate all equipment Stock Ingredients Prepare Product Receive and Process Phone Orders Take inventory Complete Paperwork Clean Equipment and Facility Daily Training and Orientation Creating Schedules Staffing Paperwork Cost Control Cash Control Food Management Perfect Image Great Customer Service Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Are you a natural born leader with a passion for restaurant management, but you're looking to take the next step? Want to join a successful franchise operator where you can finally call the shots, further develop your skills, make great money, and be treated with respect? Shenandoah Valley Pizza is a well-respected operator of Papa John's restaurants in Virginia and West Virginia and we're recruiting a General Manager for our restaurant in XXXXX, VA. We firmly believe that to deliver on our promise of Better Ingredients, Better Pizza, we need the best people! This is a full-time position with a competitive salary, plus tips and monthly incentive bonuses based on store profits. Our Benefits package includes: Medical Insurance Dental/Vision Insurance Paid time off (1 week and grows from there) Paid Training Employee Discounts The General Manager (GM) leads all aspects of the business from ensuring we deliver superior product quality, building and training the team, and providing excellent customer service. The GM is responsible for growing the restaurant's revenue and driving profitability so we can continue to invest in our business and our people. We'll support and help train you to set work schedules, order food and beverages, oversee food prep, and make sure we comply with health and safety regulations. You'll execute cash management duties, assist the management of inventory to minimize waste, as well as manage our company's assets by ensuring the restaurant is clean, safe and organized. You'll be a role model for your team and exhibit grace under pressure during busy moments in our fast-paced environment. Ultimately, you'll ensure our restaurant runs smoothly and our customers have an outstanding experience and come back for more. At Shenandoah Valley Pizza, we believe in supporting our teammates, serving our communities, and doing whatever it takes to deliver a superior customer service experience. We are always truthful and upfront with others, embrace all teammates and guests, and lift one another up to help our team members and company be as successful as possible. If these values align with yours, please apply and let's meet! Responsibilities Manage and continuously improve all aspects of daily restaurant operations Deliver superior service and maximize customer satisfaction Promptly resolve customer concerns Regularly review and drive improving product quality Organize and supervise shifts. We use eVerify to confirm U.S. Employment eligibility.

Overview JOIN OUR TEAM! Your browser does not support the video tag. The General Manager is responsible for the overall day-to-day operation and business at the location. Manages hiring, scheduling, training, and performance of Team Members and ensures safety procedures are met. Responsible for financial performance and maintains profit and loss statement. Boss Shops has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Boss Truck Shop offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Responsible for managing all aspects of the hiring process of location staff including interviewing, candidate sourcing, selection, offers, drug screen, and onboarding. Ensures strict adherence to and enforcement of all company safety policies and procedures to maintain a safe and compliant work environment for all employees. Follows all OSHA & Safety procedures set by the company policy and procedure manual. Completes performance evaluations on new hires after 90 days and all employees annually or as needed; conducts daily safety meetings Conducts coaching and issues corrective action; approves payroll. Ensures all employees are trained properly and follow procedures set forth. Ensures cleanliness of the shop and sales floor to provide a professional customer experience. Maintains a profitable business unit; achieves all budgeted goals. Ensures team members are appropriately following the dress code policy. Manages product and equipment inventories. Completes weekly inventory counts as required. Completes tire counts to ensure inventory is accurate and accounted for on a daily basis. Ensures service equipment is in good working condition and well maintained. Ensures invoices are reconciled daily. Reviews work orders and service tickets to ensure accuracy. Resolves all problems that can't be handled at a lower level (customer, personnel, mechanical). Completes weekly shop schedule, maintaining minimum overtime to keep labor within budget goals. Conducts shop training meetings monthly and communicates to keep all Team Members informed on pricing promotions and policy/procedure changes. Evaluates, documents, and communicates any return job problems to the Corporate office. Updates all national accounts weekly. Ensures all procedure manuals are available for employees. Works alongside Team Members on the shop and sales floors. Stays current on LMS training and ensures Team Members complete training as assigned. Provides friendly and competent customer service. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties, as assigned. Supervisory Responsibilities: Directly supervises 5 or more employees. Qualifications Education and/or Experience: Three to five years related experience and/or training; or equivalent combination of education and experience. Minimum Qualifications: Current valid driver's license and be insurable to drive. Ability to get DOT, TIA, and other certifications. Basic keyboarding skills. Basic understanding of computer operations. Must work a minimum of 50 hours per week. Able to work weekends, holidays, and as needed. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the General Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 75 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl. Physical attendance at the primary work location is required.

The position will be responsible for supervising/managing/overseeing the following departments: Rooms Division (Front Desk, Guest Services, Bell, Security and Concierge) Food & Beverage (Restaurant, Room Service, Banquets, and Kitchen), Sales, Accounting, Human Resources & training property wide. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to Hotel Standards General Manager Job Requirements: Coordinate various Departments on behalf of General Manager. Experience supervising Front Office, Food and Beverage, Administration, and related Departments. Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property. Experience developing standards and operating procedures Participate in meetings internally and externally to the property as required. Leadership Requirements: Ability to manage change effectively in a high paced luxury service environment. Provide leadership to the departments to achieve their goals and objectives. Communicate the goals and objectives and inspire employees to achieve those goals. Managerial Requirements: Clear, concise written and verbal communication skills. Ability to clearly and concisely present technical subjects. Demonstrate team building experience. Track record promoting an atmosphere of teamwork. Demonstrate ability to lead by example. Build morale and spirit. Participative management style. Use a "hands-on" approach to management. Solid career progression up through the ranks. Abilities to inspire, train, and develop people for promotion. Experience training and cross-training team members. Instill a guest service attitude in all team members. Instill a "can-do" attitude in team members. Coach team members how to resolve and de-escalate conflicts. Instill a calm, organized approach in all situations. Other Duties as required Business Skills: Strong technical skills. Excellent time management skills. Strong organizational skills. Excellent knowledge of computers. Strong customer service orientation and skills. Excellent listening skills. Exceptional detail in follow-up. Follow/enforce company policies and procedures. Resolve problems. Assume responsibility/accountability. Understand security requirements. Thorough understanding of HR requirements and regulatory agency requirements. Create courteous, friendly, professional work environment. Provide overall direction, coordination, and ongoing evaluation of operations. Creative problem-solving skills. Ability to quickly evaluate alternatives and decide on a plan of action. Think creatively. CERTIFICATES, LICENSES, REGISTRATIONS ServeSafe, RAMP training, CPR/First Aid, and valid driver's license PHYSICAL DEMANDS/ WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must be able to lift up to 30lbs. Following proper lifting procedures. Must be able to stand for 8 hour shifts. Must be able to show leadership abilities. Must have organizational skills and quick decision maker

The General Manager is responsible for overall operational and financial performance, including effective financial management, staffing models, and customer service levels across all departments. He or she is accountable for profitability, asset management, accounting compliance, customer satisfaction, public relations, sales and marketing, human resources, personnel training and development, and developing an annual operating budget. The General Manager ensures the fiscal effectiveness of all areas and provides leadership to accomplish departmental objectives. The ideal candidate has a Bachelor's degree in Business Administration or a related field and five years of progressively responsible management experience that includes financial analysis (P&L) experience. He or she must have excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer and Microsoft Office skills. RESPONSIBILITIES Oversees the management and daily operations across all departments Ensures stated goals are met Manages budget and finances Manages and maintains property, which includes ensuring the building/grounds are kept in a clean and safe condition, that all systems are maintained according to set schedules/procedures, etc. Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc. Monitors sales and marketing initiatives and activities Ensures compliance with all applicable federal and state laws and all company policies Ensures that required documentation is complete and is in compliance with regulations and standards Performs other duties as assigned QUALIFICATIONS Bachelor's degree in Business Administration or a related field preferred; an equivalent combination of education and experience may be considered Five years of relevant experience required Experience in supervising and managing staff Knowledge of budgeting, forecasting, staffing, and scheduling P&L experience Strong leadership and motivational skills Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Excellent organization and multi-tasking skills Strong computer and internet skills, including Microsoft Office suite

General Manager DEPARTMENT: Executive REPORTS TO: Regional Vice President FLSA STATUS: Exempt, Salaried LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE Responsible for overall management, promotion, and operation of the facility, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations by performing the following duties personally or through subordinates. Essential Duties and Responsibilities Maintains active contact with the Client/Contract Administrator. Monitors Legends Global compliance with all provisions of the services contract. Aggressively promotes the use of the facility to maximize its utilization. Negotiates lease agreements as determined necessary and in the best interests of the facility. Negotiates contracts and agreements with event organizers, hosts, managers, and agents. Establishes and maintains effective working relationships with the Client/Contract Administrator, boards, tenants, government departments and agencies, entertainment industry, community, and civic organizations to encourage continual and regular use of the facility. Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed. Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice. Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office. Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility. Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue. Conducts marketing, budgeting, and weekly staff meetings. Directs the development and administers the execution of operating and marketing financial plans and documents; to include operating revenue fundraising/sponsorship sales and expense budgets; capital expense plans and budgets. Provides for control of day-to-day operations; assuring the coordination of plans, programs, and events; conducts post-event operational and financial review and analysis. Provides final approval of all contracts and agreements with suppliers, promoters, and tenants for necessary activities and services at the facility. Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, agencies, departments, and individuals; assures and maintains the integrity of the facility and Legends Global in all forms of communication and personal contacts. Oversees and advises Human Resources on any necessary revisions/modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits. Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state, and federal regulations. Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with ASM Global policies and procedures. Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff. Establishes and maintains effective working relationships with the tenants, employees, union representatives and the public. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills and Abilities They must have a proven track record of managing and leading large scale facility operations with a diverse workforce. Must have significant experience in the following areas: contract negotiations, supervising personnel, booking, promoting, and supervising live entertainment productions, business law, purchasing procedures, plus labor relations and union contracts (if applicable). Ability to prioritize multiple projects and meet strict deadlines. Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed. Some travel required. Education and/or Experience A bachelor's degree (BA/BS) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required. Experienced with event production, including show advance, event estimates, local union supervision and financial settlement. A well-established leader and professional with a minimum of 5-7 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (Stuart C. Siegel Center/Richmond, VA) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.