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Market Area Manager - Danville, VA
Credit Acceptance 4.5
Restaurant general manager job in Virginia Beach, VA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
$24k-33k yearly est. 1d ago

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Restaurant General Manager - Sonic
Self Opportunity 4.5
Restaurant general manager job in Gloucester Point, VA
Are you looking for a great company that's growing and provides opportunity for advancement? Take a look at Sonic! Sonic, America's Drive-in, the largest and most successful chain of quick-service drive-in restaurants, continues to experience unprecedented growth throughout the United States. Sonic Corporation franchises and operates the nation's largest chain of drive-in restaurants. Sonic began in Shawnee, Oklahoma over 60 years ago and now has over 3,500 drive-ins in 44 states. The organization has established a dominant position in the quick-serve restaurant industry. Sonic's unique service delivery system provides personalized carhop service that's fast and convenient. This, together with its unique menu variety - offering high quality, made-to-order food and specialty items - has enabled the company to post industry leading, average-unit sales growth. Our franchise began in 1992 and has grown by 60% (52 units) in the last 5 years. If you've been recognized for outstanding sales & profit performance and just earning average income, come talk to us. We have single unit operators earning over $100k every year. Take charge of your own future. This is not a dream. We are seeking General Managers for our location in Gloucester*, VA! *Must be willing to relocate if you are not currently a resident of the community. At Sonic the growth and development of our people is our #1 priority. Our Goal: To become America's most-loved restaurant brand Receiving high recognition in Entrepreneur for achievements in franchise opportunities and in Forbes magazines for achievements in small company endeavors, customers aren't the only ones who recognize Sonic Drive-Ins commitment to quality and service. With unyielding dedication to its customers and excellence in service, Sonic Drive-Ins is truly “America's Drive-In!" Our Core Values Are: To promote respect for everyone touched by our brand To reflect an entrepreneurial spirit and the power of the individual To emphasize the importance of relationships as a way of life To offer a variety of special items that surprise and delight our customers MANAGEMENT POSITION PREREQUISITES: Demonstrated restaurant operations experience. Ability to interview, hire and train other employees. Ability to work nights, weekends and holidays. Good communication and organizational skills. Demonstrated ability to effectively drive sales and profits. Ability to drive initiatives to increase brand loyalty. Proven success of building and cultivating strong positive working relationships. Computer literate in Windows based programs. Are you looking for a great company that's growing and provides opportunity for advancement? Take a look at Sonic! Sonic, America's Drive-in, the largest and most successful chain of quick-service drive-in restaurants, continues to experience unprecedented growth throughout the United States. Sonic Corporation franchises and operates the nation's largest chain of drive-in restaurants. Sonic began in Shawnee, Oklahoma over 60 years ago and now has over 3,500 drive-ins in 44 states. The organization has established a dominant position in the quick-serve restaurant industry. Sonic's unique service delivery system provides personalized carhop service that's fast and convenient. This, together with its unique menu variety - offering high quality, made-to-order food and specialty items - has enabled the company to post industry leading, average-unit sales growth. Our franchise began in 1992 and has grown by 60% (52 units) in the last 5 years. If you've been recognized for outstanding sales & profit performance and just earning average income, come talk to us. We have single unit operators earning over $100k every year. Take charge of your own future. This is not a dream. We are seeking General Managers for our location in Gloucester*, VA! *Must be willing to relocate if you are not currently a resident of the community. At Sonic the growth and development of our people is our #1 priority. Our Goal: To become America's most-loved restaurant brand Receiving high recognition in Entrepreneur for achievements in franchise opportunities and in Forbes magazines for achievements in small company endeavors, customers aren't the only ones who recognize Sonic Drive-Ins commitment to quality and service. With unyielding dedication to its customers and excellence in service, Sonic Drive-Ins is truly “America's Drive-In!" Our Core Values Are: To promote respect for everyone touched by our brand To reflect an entrepreneurial spirit and the power of the individual To emphasize the importance of relationships as a way of life To offer a variety of special items that surprise and delight our customers MANAGEMENT POSITION PREREQUISITES: Demonstrated restaurant operations experience. Ability to interview, hire and train other employees. Ability to work nights, weekends and holidays. Good communication and organizational skills. Demonstrated ability to effectively drive sales and profits. Ability to drive initiatives to increase brand loyalty. Proven success of building and cultivating strong positive working relationships. Computer literate in Windows based programs.
$100k yearly 60d+ ago
Restaurant General Manager
Glass Light Hotel & Gallery
Restaurant general manager job in Norfolk, VA
We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! This position's primary job duties are managing the Food and Beverage department in a safe and efficient manner that will provide high quality products and first-class service. This manager supervises a staff that consistently provides excellent guest service while promoting profitability for the hotel. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Salary Range: $80k-$90k Technical Skills: Purchasing - knowledge of projecting for and ordering supplies and anticipating capital expenditures Legal Compliance - Trained in local and state beverage service laws High aptitude with numbers and able to efficiently use a calculator Microsoft Excel, keyboarding and office skills Experience / Education: A minimum of 5 years' related work experience required; management or previous supervisory experience preferred; college degree or equivalent combination of education and work experience; Serve-Safe Certification Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
$80k-90k yearly Auto-Apply 11d ago
General Manager
Ameri-Force 4.0
Restaurant general manager job in Cofield, NC
Job DescriptionThe General Manager (GM) is responsible for the overall leadership, performance, and growth of the facility. This role sets and drives strategic priorities, ensures operational excellence across manufacturing and logistics, and cultivates a culture of safety, productivity, efficiency, inventory accuracy, quality,accountability, and continuous improvement. The GM serves as a critical liaison between executive leadership and plant operations-aligning day-to-day execution with short-term and long-term business goals, customer commitments, quality and financial targets. Key Responsibilities Strategic Leadership Translate corporate vision into actionable plant-level strategies, ensuring alignment with profitability and growth objectives. Establish and manage short- and long-range operational plans to meet production, quality, inventory accuracy, delivery, and safety goals. Partner with executive leadership to shape organizational policies and drive business development initiatives. Identify opportunities for continuous improvement, workforce development, and facility investments to support and meet customer demand and profitability. Operational Oversight Direct daily operations across all departments, including the yards, plant, maintenance, and logistics. Review and act on production, safety, and financial performance data to ensure efficient, cost-effective execution. Resolve operational challenges by coordinating with department leaders and support functions to minimize downtime and optimize throughput. Lead capital planning and budgeting processes, including financial forecasting, cost analysis, and investment justifications. People & Culture Build and develop a high-performance leadership team, mentor frontline supervisors and department heads. Foster a culture of accountability, communication, and respect across the workforce. Oversee employee engagement, training, coaching, and conflict resolution processes to promote a stable and motivated workforce. Champion safety culture by ensuring consistent compliance with health, environmental, and OSHA regulations. Customer & Quality Focus Ensure operations are executed to meet or exceed customer quality, delivery, and service expectations. Serve as an escalation point for customer issues related to production, scheduling, or quality. Oversee implementation of quality management systems and corrective actions when needed. Business Performance Monitor KPIs and key financial metrics to evaluate performance against goals. Lead efforts to improve inventory turns, reduce waste, and optimize resource utilization. Present regular performance updates and strategic recommendations to executive leadership. Qualifications 10+ years of progressive leadership experience in manufacturing or industrial operations, with at least 5 in a senior management role. Proven ability to scale operations and manage multi-department teams in a dynamic, hands-on environment. Strong financial acumen, including experience with budgeting, capital planning, and cost control. Excellent problem-solving, decision-making, and interpersonal communication skills. Experience in surface preparation, industrial coatings, or steel fabrication preferred. Proficiency in Microsoft Office Suite and production management systems. Job Type: Full-time Salary - $150k
$150k yearly 15d ago
General Manager - Marriott Hotel & Resort
Phr Hotels and Resorts
Restaurant general manager job in Virginia Beach, VA
The General Manager is the visionary leader responsible for managing all hotel operations in order to achieve customer (guest, associate, corporate and owner) satisfaction and quality service while meeting/exceeding company established financial goals; through the creation of a dynamic culture of guest service which values the Associate, their contributions and development. Position recommends hotel's budget, marketing and business plans, and manages within approved plans and objectives. Position is responsible for the direct supervision of the hotel's executive committee and the indirect supervision of all hotel associates. Position has regular contact with the hotel owners, local officials, social and charitable organizations franchise operator to provide information and discuss operations and Hotel positioning. Responsibilities Participate in community and professional organizations to maintain high visibility and promote a good image. The goal is to foster future company growth. Maintain the property in first class condition; protect, secure and enhance the assets as appropriate. Resolve customer complaints as appropriate to maintain a high level of satisfaction and quality. Ensure the integration between the BSC (and SALT (franchise) Support consistent Asset Management and Engineering Services through the Managing Director and ensure that company policies, procedures and processes are followed and adhered to. Support consistent Human Resources management through the Corporate HR function and ensure that company policies, procedures and processes are followed and adhered to. The goal is to attract, hire, train, develop, motivate, retain, empower, coach and counsel, provide performance feedback, resolve problems, offer open communications, discipline and terminate, as appropriate. Principle responsibility for direct oversight and management of: Housekeeping, Bell staff, Operators, Guest Service Agents, and Security . Implement direction from the Managing Director as to the hotel's annual and long term operational, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management expectations. The goal is to maximize company profits. Drives Customer Satisfaction Index (Interval International, SALT, MEDALIA, etc.) Resolve timeshare owner and guest concerns in a timely manner. Respond to all negative comment cards according to the process. Promotes company incentive programs rewarding guest service and comment card penetration and scoring Review current and prior day's Prompt Response Log, recognizing good performance and identifying areas for improvement Meet or exceed company benchmarks for all guest satisfaction rating systems Implement company programs (Corporate and Franchise). Develop and manage property programs and operations of the hotel in a manner that is consistent with the requirements of: the Management Contract, the Franchise Agreement, Federal/State laws and regulations, and PHR Company policies and procedures. The goal is to maintain a high level of customer satisfaction and at the same time, manage a strong profit line and limit liability. Directs Night Manager with the ongoing focus of guest service, responsiveness and safety Ensure all pre-shift departmental meetings occur, attending same on a rotational basis, enabling clear two way communication. Conduct a monthly intercom meeting with associates in all departments Promote company culture of performance recognition and reward Enforce all company SOP's, processes, operating plans and standards Determines and assign work to direct reports on a daily and project basis Ensure all associates receive sufficient training to perform their jobs and that all supervisory and managerial staff are adequately trained to administer their respective duties in their respective department. Guarantees that all performance evaluations are performed in a timely and equitable fashion Direct property asset management staff in accord with operating plan, budget and property standards Directs the Safety Committee as an active member Directs property based post orders and security coverage, maintaining a tight key control system and a secure, safe environment Ensure checkbook system is accurately implemented and adhered to. Manage any pending item Monitor staffing guides and productivity standards are adhered to reviewing daily accountability reports for all operational departments Continual random auditing of all processes to confirm functionality and effectiveness of each, correcting deficiencies as determined Manages Walk-In marketing of available inventory for maximum revenue Assists accounting with annual budget for each operating department under his/her contact Contribute to the Division project work as assigned by Senior Executives Ensure promising associates and supervisors receive developmental and ongoing training, building bench strength in Human Resources for growth and natural attrition Perform a monthly Quality Assurance Inspection of the property Verify Deposits and ensure they are taken to the bank before 2pm Oversees property RFR projects Qualifications Type Qualification Skill Ability to communicate goals and objectives and inspire associates to achieve these goals. Skill Background demonstrating proven leadership ability Skill Advanced knowledge of the hospitality and business management fields. Education College degree or equivalent education/experience Experience Five years experience as a general manager with resort and/or convention hotel experience preferred. Experience Strong Hotel Operational background Skill Demonstrate analytical thinking Skill Professional verbal and written communication Skill Computer proficiency including - Word, Excel, Outlook, Project & Power Point Skill Human Resource skills concerning recruitment, training, motivational and team building attributes.
$50k-81k yearly est. Auto-Apply 47d ago
General Manager Trainee IHOP 493
Peachtree Restaurant Partners 4.7
Restaurant general manager job in Chesapeake, VA
Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experiences. Responsibilities: Lead and manage all aspect of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.
$54k-110k yearly est. 60d+ ago
General Ledger Manager
CMA CGM Group 4.7
Restaurant general manager job in Norfolk, VA
American President Lines (APL), part of the CMA CGM Group, is the premier U.S.-flag carrier on the Transpacific proudly serving the American soldier and the U.S. Government for over 175 years. APL operates a network covering the United States, Asia, and the Middle East and provides global container transportation through our extensive international shipping network. With the combination of high-quality intermodal operations and advanced technology, equipment, and e-commerce, APL delivers world class logistics solutions. With proven knowledge and expertise, we help our customers navigate complexity and seize opportunities in the dynamic global marketplace. As the U.S. maritime industry enters a new era of innovation and revitalization, APL is leading the way with bold investments designed to strengthen domestic capabilities and shape the future of American shipping. Position Summary The General Ledger Manager will ensure that APL Lines financial records are accurate and meet reporting deadlines. The position manages the day-to-day activities of the GL team and works closely with CCAP and shared service centers; global oversight to prepare timely journal entries, reconcile financial statements and accounts, ensure data accuracy, and oversee the proper monthly and annual close process. The GL Manager oversees the accrual management rules and performs required analyses for period close to facilitate accounting and management results reconciliations. Functions & Duties * Ensure an accurate and timely monthly, quarterly and year-end accounting close * Monitor inputs from shared service centers for compliance with accounting and reporting standards * Define and monitor KPIs to ensure proper efficiency in accounting processes * Support deliverables for internal and external audits, internal control reviews, tax audits, etc. * Prepare and review ledger entries and reconciliations * Review Balance Sheet and P&L variations * Perform and review bank reconciliations * Monthly review and analysis of OneStream reporting for APL Lines Knowledge, Skills, Abilities * Bachelor's Degree is Requried. Master's preferred * Minimum of 5 years of accounting experience in a corporate or public accounting environment; industry experience preferred * Comfortable making decisions supporting change and recommending new approaches to the way we do business. * Strong interpersonal skills and an ability to influence corporate direction working closely with senior management. * Strong communication skills. Able to work effectively with other internal and external customers, detail oriented and maintains the highest productivity and quality levels. * Strong leadership, team building, people management skills. Strong time management and organization skills * Demonstrated ability of working on complex issues where analysis of situations or data requires in-depth knowledge of the company. * Advanced knowledge of Microsoft Suite Products (MS Word, EXCEL, etc.) and experience with SAP. At American President Lines, we are committed to fair and equitable compensation practices. The expected salary range for this position is $70,500 - $117,500 per year. The actual salary offered will be based on a variety of factors including, but not limited to, the candidate's qualifications, skills, experience, and location. In addition to base salary, this position may be eligible for: Performance-based bonuses Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off Professional development opportunities We believe in transparency and equity and are proud to be an equal opportunity employer. We encourage individuals from all backgrounds to apply. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com. Nearest Major Market: Hampton Roads
$70.5k-117.5k yearly 7d ago
General Manager - Virginia Beach
Parker Hospitality 4.2
Restaurant general manager job in Virginia Beach, VA
Join the revolution at Parker Hospitality, home to The Hampton Social, The Bassment, Costera Cocina Tulum, and Nisos Prime. At Parker Hospitality, we're on the lookout for dynamic and vibrant individuals - people with a zest for innovation and a passion for hospitality to bring our unique vision to life. We're not just a team, we're trendsetters reimagining the guest experience. Here, innovation isn't just a buzzword, it's our blueprint. Elevate your career at a company where each shift is a showcase, and each interaction, a step forward. Exciting, right? Join our team! Job Summary The Restaurant General Manager is responsible for overseeing the day-to-day operations of the restaurant and bar. This role includes managing staff, optimizing guest satisfaction, ensuring high service standards, and maintaining profitability and operational excellence. The Restaurant General Manager will work closely with the brand leadership team to uphold all brand standards, ensure regulatory compliance, and drive a culture of hospitality, efficiency, and continuous improvement. Primary Functions Operational Management Lead FOH & BOH operations, ensuring quality food and beverage presentation, cleanliness and safety compliance. Manage inventory, order accuracy, and service efficiency. Team Leadership & Development: Recruit, train, and retain a high-performing team aligned with company values. Provide clear direction and feedback, conduct evaluations, and support staff development. Financial Management Oversee budgeting, forecasting, and P&L to drive profitability. Implement revenue strategies, manage costs, and optimize labor scheduling. Guest Relations Ensure exceptional guest experiences by addressing and resolving concerns professionally. Engage guests for feedback and build relationships with regular patrons. Compliance & Safety Ensure compliance with health, safety, and labor laws, and maintain inspection records. Train staff on safety protocols and responsible alcohol service. Supervisory Responsibility The General Manager (GM) provides comprehensive oversight of both Front-of-House (FOH) and Back-of-House (BOH) teams to maintain service excellence and uphold company standards. Front-of-House (FOH) Oversight: Directly supervises Assistant Managers, Servers, Bartenders, Hosts, and Support Staff, ensuring consistent guest satisfaction, efficient service, and adherence to company policies. Back-of-House (BOH) Coordination: Collaborates closely with the Executive Chef/Kitchen Manager to ensure food quality and safety standards, supporting Line Cooks, Prep Staff, and Utility roles indirectly through aligned objectives. Additional Supervisory Duties: Training & Development: Oversee training in FOH & BOH teams, reinforce safety, service standards, PH values. Scheduling : Manage shift planning for balanced coverage, especially during peak times. Performance Management: Conduct evaluations, provide feedback, and ensure compliance with conduct policies. Qualifications Skills & Competencies: Bachelor's degree in Hospitality or Business preferred. Minimum 5 years in upscale, full-service restaurant management. Proven leadership and team management skills. Strong customer service focus with financial acumen. Proficiency in restaurant management software, POS systems, and operational systems. General Requirements: Flexibility to work nights, weekends, and holidays. Scheduled hours are generally 50 hours per week, but can vary depending on business needs. Physical ability to stand & walk the majority of shift, lift up to 30 lbs, and perform consistently in fast-paced setting. Food safety and alcohol service certifications (e.g., ServSafe, TIPS). Benefits/Compensation Competitive base salary with quarterly performance-based bonuses Health, dental, and vision insurance Company paid Life Insurance Employee Assistance Program Paid Parental Leave Weekly Pay Annual Merit Increase Salary Range 85k-100k DOE Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.
$54k-89k yearly est. 10d ago
Restaurant General Manager - Quick Service - Franklin, VA
HHB Restaurant Recruiting
Restaurant general manager job in Franklin, VA
Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this quick-service restaurant management position in Franklin, VA As a Restaurant General Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $50K - $60K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!
$50k-60k yearly 7d ago
General Manager - Troy Hotel
OTH Hotels
Restaurant general manager job in Williamsburg, VA
Basic Function As the General Manager, you will take full Profit & Loss (P&L) accountability for the property, driving its financial success, ensuring operational excellence, and fostering strategic growth. Your leadership will set the tone for the hotel's culture, where a commitment to Unscripted Hospitality transforms the guest experience into one of authenticity and personalization. You will lead and inspire a high-performing team to consistently deliver world-class hospitality that not only meets but exceeds guest expectations. Qualifications Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 10 years of progressive leadership experience in the hospitality industry, preferably within a unionized property. Proven track record of success in achieving financial and operational goals. Leadership experience within a union property is preferred, particularly with fostering positive labor relations and supporting a collaborative work environment. Key Competencies: Exceptional leadership, communication, and interpersonal skills. Strong strategic thinking with the ability to inspire and motivate teams. Expertise in marketing, community relations, and operational excellence. Commitment to delivering Unscripted Hospitality through adaptable and responsive guest interactions. Key Responsibilities 1. Leadership & Culture Set the standard for excellence by modeling and inspiring adherence to company values and priorities. Build, mentor, and retain a world-class team by recruiting top talent and fostering a culture of accountability. Promote and lead the philosophy of Unscripted Hospitality, empowering team members to deliver authentic and personalized guest experiences. 2. Strategic Operations Oversee daily operations across all departments, ensuring efficiency, quality, and compliance with company standards. Analyze performance metrics to identify opportunities for improvement and innovation. Develop realistic occupancy and cost forecasts to optimize property performance. 3. Guest Experience & Quality Champion a guest-first approach, maintaining a four-diamond standard of service. Utilize guest feedback to continuously enhance the overall guest experience. Conduct regular inspections to ensure exceptional cleanliness, maintenance, and service standards. 4. Marketing & Community Engagement Develop and implement forward-thinking marketing strategies to drive revenue growth, expand market share, and position the property as a leader in the market. Lead strategic initiatives for new business development, identifying and capitalizing on emerging market opportunities. Cultivate and maintain strategic partnerships with key clients and stakeholders, focusing on building long-term loyalty, satisfaction, and collaborative opportunities 5. Financial Performance Ensure the property meets or exceeds revenue, occupancy, and profit goals. Review and manage budgets, costs, and expenses with the leadership team. Optimize purchasing processes to achieve the best balance of quality, service, and cost. 6. Building Asset Management Ensure the Preventative Maintenance (PM) program is well-structured and effectively managed. Collaborate with the Director of Operations/Chief Engineer to evaluate and enhance the performance of maintenance staff, maintaining facilities at high standards of efficiency and appearance. Conduct regular walkthroughs to ensure cleanliness and maintenance align with property standards. 7. Corporate Collaboration & Reporting Serve as the primary connection between the property and corporate office, aligning property operations with company goals and standards. Deliver regular reports to corporate leadership on performance, financials, operations, and strategic initiatives while tailoring corporate programs to meet property-specific needs. Represent the property in corporate meetings and events, sharing best practices and fostering collaboration 8. Team Member Development Design and implement robust training and development programs for all staff levels. Conduct performance evaluations and establish meaningful goals for team members. Partner with Human Resources to drive succession planning and career growth initiatives. 9. Safety & Compliance Establish and enforce a culture of safety and compliance with all local and national regulations. Conduct routine safety inspections to mitigate risks and uphold workplace safety standards. Actively address zoning and legal requirements to ensure seamless operations. Physical & Environmental Factors This role involves a combination of sitting, standing, and walking for extended periods, with occasional lifting and exposure to varying environmental conditions. Adaptability and attentiveness to the property's operational demands are essential. This job description outlines the general nature and level of work expected from team members in this role. It is not an exhaustive list of all responsibilities, duties, or skills required for the position and may be subject to changes or additional tasks as needed.
$50k-81k yearly est. 8d ago
Restaurant Assistant Manager
Firebrew Bar & Grill
Restaurant general manager job in Virginia Beach, VA
Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Vision insurance Benefits/Perks IRA Matching Health Insurance Flexible Scheduling Competitive Compensation Career Advancement Opportunities Employee Discounts Job Summary We are seeking an experienced Restaurant Assistant Manager to join our team! As a Assistant Manager, you will oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. Duties and Responsibilities: Develop short and long-term goals and KPIs for the restaurant Train, and manage employees and conduct periodic performance reviews Lead team in providing exceptional customer service Create and maintain a food and beverage budget Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Develop and coordinate marketing efforts and community events Qualifications: High school diploma/GED Previous restaurant management or Lead Server experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills
$39k-57k yearly est. 25d ago
GENERAL MANAGER
BB BHF Stores LLC 3.1
Restaurant general manager job in Portsmouth, VA
The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies. Principal Responsibilities Acquire and Maintain Customers Compliance with all applicable federal, state and local statutes Decipher, prepare and review financial statements and store reports Ensure adequate availability of merchandise at all times Fill out paperwork for submission to corporate support Follow monthly marketing plans Implement sales and marketing programs Maintain company vehicles within safe operating standards Managing inventory and cash assets Meeting company standards for quality, customer service and safety Meeting sales and revenue goals, implementing marketing and growth plans Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate Provide a safe, clean environment for customers and associates Recruit, hire, and train to ensure efficient operations Set goals and conduct weekly staff meetings Store Management Train and develop associates All other duties deemed necessary for effective store management Requirements for General Manager Effective organizational skills Established selling skills Good communication skills Handle multiple priorities simultaneously Learn and become proficient in POS system Maintain professional appearance Must be able to read, write and communicate effectively in person and over the phone with employees and customers Negotiate and resolve conflict Plan, organize, delegate, coordinate and follow up various tasks and assignments Recognize and solve problems Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates Education and Experience Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to: - Associate or Bachelors degree with course work in business, accounting, marketing or management. - Two years experience in retail or other business emphasizing customer service, account management or merchandising. General Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds Stooping, bending, pulling, climbing, reaching and grabbing as required Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing Must be able to work in and outdoors in a variety of climates and weather conditions. $55,000.00 - $65,000.00 Annually
$55k-65k yearly 18d ago
Restaurant Staff
Mod 4.1
Restaurant general manager job in Norfolk, VA
At MOD, pizza our platform, fitting each individual and creating a space where everyone is welcome. MOD is individuality, whether that's on your pizza, on your salad or just by being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do. Working for MOD is more than making pizza - We call it Spreading MODness, where each pizza powers possibilities! Compensation: $16.94 when combining hourly wage of $12.77 and average tips of $4.17 earned at this location! Benefits: Medical, dental and vision insurance Paid Sick Time 401(k) retirement FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. MOD is what you make it - be individual, be you! Apply today to join our people vibe! MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact applicant ****************. This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD's values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization.
$12.8-16.9 hourly 41d ago
Part-Time Restaurant Assistant Manager
Cinemark 4.3
Restaurant general manager job in Newport News, VA
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: A Restaurant Assistant Manager is responsible for providing hands-on support and guidance for the restaurant operations. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Assistant Manager will adhere to Cinemark's brand standards for timeliness, accuracy, guest service, and experience! Responsibilities: The essential duties and responsibilities of a Restaurant Assistant Manager include, but are not limited to, the following: Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner Interacts verbally with Guests creating a friendly and upbeat atmosphere Completes assigned administrative functions Ensures cash handling procedures are completed according to company and brand policy Manages service of alcohol according to all state and federal laws and regulations Conducts regular inventory and ordering as necessary Accepts and audits deliveries Adheres to budgets, increasing profits through cost managements and sales growth Handles complex and challenging customer service scenarios Ensures that Team Members follow the dress code Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all staff fairly and consistently Reports all Employee relations issues to the General Manager and/ (In the absence of the General Manager, management should report Employee relations issues to ******************* All management members must follow the Employee Relations Reporting Protocol All management members are held at a high work ethic standard and code of conduct Consistently identifies and sanitizes Employee and Guest high-contact areas Properly utilizes Personal Protective Equipment while completing position-specific tasks Adapts to the frequency and scope of required cleaning tasks Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.) Performs other work-related duties as assigned Requirements: Must be at least 18 years of age High School or G.E.D. graduate preferred Minimum of 1-2 years of restaurant supervisory experience preferred Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required Management members who work with alcohol are required to complete a Safe Alcohol Service training program Availability to work flexible hours which include evenings, weekends, and holidays Requires regular and consistent attendance Has an energetic and friendly attitude during each shift Provides excellent Guest service Accurate cash handling and basic math skills Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently Ability to take and follow direction Responds with a sense of urgency Excellent time management, organizational skills, and attention to detail Ability to recruit, train, and lead others Must be able to resolve conflict Bilingual English/Spanish preferred Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the theater. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer
$36k-50k yearly est. Auto-Apply 18d ago
Restaurant Assistant Manager
Zaxby's
Restaurant general manager job in Elizabeth City, NC
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$37k-53k yearly est. 14d ago
Restaurant General Manager
Glass Light Hotel & Gallery
Restaurant general manager job in Norfolk, VA
Job Description We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! This position's primary job duties are managing the Food and Beverage department in a safe and efficient manner that will provide high quality products and first-class service. This manager supervises a staff that consistently provides excellent guest service while promoting profitability for the hotel. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Salary Range: $80k-$90k Technical Skills: Purchasing - knowledge of projecting for and ordering supplies and anticipating capital expenditures Legal Compliance - Trained in local and state beverage service laws High aptitude with numbers and able to efficiently use a calculator Microsoft Excel, keyboarding and office skills Experience / Education: A minimum of 5 years' related work experience required; management or previous supervisory experience preferred; college degree or equivalent combination of education and work experience; Serve-Safe Certification Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
$80k-90k yearly 10d ago
General Manager Trainee IHOP 575
Peachtree Restaurant Partners 4.7
Restaurant general manager job in Chesapeake, VA
Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience. Responsibilities: Lead and manage all aspect of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.
$54k-110k yearly est. 60d+ ago
Assistant General Manager - Virginia Beach
Parker Hospitality 4.2
Restaurant general manager job in Virginia Beach, VA
Join the revolution at Parker Hospitality, home to The Hampton Social, The Bassment, Costera Cocina Tulum, and Nisos Prime. At Parker Hospitality, we're on the lookout for dynamic and vibrant individuals - people with a zest for innovation and a passion for hospitality to bring our unique vision to life. We're not just a team, we're trendsetters reimagining the guest experience. Here, innovation isn't just a buzzword, it's our blueprint. Elevate your career at a company where each shift is a showcase, and each interaction, a step forward. Exciting, right? Join our team! Job Summary The Assistant General Manager supports the General Manager in overseeing the daily operations of the restaurant and bar. This role involves supervising staff, assisting in delivering exceptional guest experiences, maintaining service standards, and contributing to profitability and operational excellence. The AGM works closely with the General Manager to uphold brand standards, ensure compliance with regulations, and foster a culture of hospitality, teamwork, and continuous improvement. This position serves as a key leader, stepping into operational and managerial responsibilities in the General Manager's absence. Responsibilities Operational Management Assists management of venue operations, ensuring high standards food/beverage standards, safety compliance, etc. Oversee inventory accuracy, service efficiency, and adherence to company operational standards. Step into operational leadership roles in the General Manager's absence. Team & Leadership Development Support recruitment, training, and retention of team members aligned with company values. Provide direction, coaching, and feedback to staff, fostering a positive and productive work environment. Facilitate training sessions on service excellence and reinforce safety protocols. Financial Management Assist General Manager with budgeting, forecasting, and analyzing P&L reports to identify growth opportunities. Contribute to cost management by optimizing inventory and labor scheduling. Implement operational strategies to increase revenue and manage expenses. Guest Engagement Act as a visible presence on the floor, ensuring guest satisfaction and promptly addressing concerns. Gather & respond to guest feedback, fostering relationships w/ regular guests. Safety Compliance Ensure team compliance with health, safety, and labor regulations, maintaining accurate records and certifications. Train staff on responsible alcohol service and reinforce safety standards across all operations. Supervision Responsibilities FOH Oversight: Directly support the supervision of Assistant Managers, Servers, Bartenders, Hosts, and Support Staff Also, ensure service efficiency, guest satisfaction, and adherence to company policies during operations. BOH Oversight: Collaborate w/ kitchen team to maintain smooth operational flow and uphold food safety standards. Additional Responsibilities Assist in shift scheduling to ensure balanced coverage and smooth operations during peak hours. Monitor team performance, conduct evaluations, and provide feedback to uphold expectations & company policies. Qualifications Bachelor's degree in Hospitality, Business, or a related field preferred. Minimum 3 years of experience in upscale, full-service restaurant management. Demonstrated leadership skills with the ability to motivate and develop a team. Strong customer service orientation and basic financial management knowledge. Proficiency in restaurant management software, POS systems, and operational tools. Other Rules/Requirements Flexibility to work nights, weekends, and holidays. Scheduled hours are generally 50 hours per week, but can vary depending on business needs. Physical ability to stand & walk the majority of shift, lift up to 30 lbs, and perform consistently in fast-paced setting. Food safety and alcohol service certications (e.g., ServSafe, TIPS). Compensation and Benefits Health, dental, and vision insurance Competitive base salary with quarterly performance-based bonuses Company paid Life Insurance Employee Assistance Program Paid Parental Leave Weekly Pay Annual Merit Increase Salary Range 75k-85k DOE Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.
$50k-71k yearly est. 10d ago
GENERAL MANAGER
BB BHF Stores LLC 3.1
Restaurant general manager job in Newport News, VA
The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies. Principal Responsibilities Acquire and Maintain Customers Compliance with all applicable federal, state and local statutes Decipher, prepare and review financial statements and store reports Ensure adequate availability of merchandise at all times Fill out paperwork for submission to corporate support Follow monthly marketing plans Implement sales and marketing programs Maintain company vehicles within safe operating standards Managing inventory and cash assets Meeting company standards for quality, customer service and safety Meeting sales and revenue goals, implementing marketing and growth plans Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate Provide a safe, clean environment for customers and associates Recruit, hire, and train to ensure efficient operations Set goals and conduct weekly staff meetings Store Management Train and develop associates All other duties deemed necessary for effective store management Requirements for General Manager Effective organizational skills Established selling skills Good communication skills Handle multiple priorities simultaneously Learn and become proficient in POS system Maintain professional appearance Must be able to read, write and communicate effectively in person and over the phone with employees and customers Negotiate and resolve conflict Plan, organize, delegate, coordinate and follow up various tasks and assignments Recognize and solve problems Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements Regular and consistent attendance, including nights and weekends as business dictates Education and Experience Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to: - Associate or Bachelors degree with course work in business, accounting, marketing or management. - Two years experience in retail or other business emphasizing customer service, account management or merchandising. General Physical Requirements Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds Stooping, bending, pulling, climbing, reaching and grabbing as required Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics Prolonged driving and standing Must be able to work in and outdoors in a variety of climates and weather conditions. $55,000.00 - $65,000.00 Annually
$55k-65k yearly 25d ago
Restaurant Staff
Mod 4.1
Restaurant general manager job in Newport News, VA
At MOD, pizza our platform, fitting each individual and creating a space where everyone is welcome. MOD is individuality, whether that's on your pizza, on your salad or just by being you! This is space where every ingredient is valued and where giving back to our community is baked into what we do. Working for MOD is more than making pizza - We call it Spreading MODness, where each pizza powers possibilities! Compensation: $16.49 when combining hourly wage of $12.77 and average tips of $3.72 earned at this location! Benefits: Medical, dental and vision insurance Paid Sick Time 401(k) retirement FREE pizza, salad, and beverages Pet insurance Discounted gym membership Free counseling sessions Summary As a part of our Restaurant Squad, Crew Members aim to consistently deliver great customer service and the MOD Pizza experience. You're going to make pizzas that are every bit as beautiful and fun as you are and get to do so in a cool environment with authentic vibes. You will make pizzas for the pineapple adventurers, the plant-based pioneers, and the pepperoni perfectionists. You'll make them for the late-night explorers, the cheese lovers and olive dodgers. Together we're creating an experience dedicated to making sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Saying everyone belongs includes making sure our Squad Crew Members find value in where they work. Whatever you're working towards, we want to help you achieve it. MOD can be a short chapter in your journey or an ongoing one. Because at MOD; ALL PIZZAS ARE WELCOME! Key Responsibilities Make customers pizzas, salads and more Package customer orders with urgency Follow all food safety and food quality standards Keep the restaurant clean and ready to deliver the best customer service Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift Have fun and work together with your Squad Crew to create an authentic customer experience vibe Required Qualifications Demonstrate a passion for people, enjoy connecting with fellow Squad crew members and customers Ability to follow processes and instructions in a consistent manner Have a history of consistent attendance and punctuality Show an interest to learn, grow and contribute to the success of the restaurant At our table, everyone has a place. MOD is what you make it - be individual, be you! Apply today to join our people vibe! MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact applicant ****************. This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD's values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization.
$12.8-16.5 hourly 49d ago

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Suffolk, VA?

The average restaurant general manager in Suffolk, VA earns between $41,000 and $89,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.

Average restaurant general manager salary in Suffolk, VA

$61,000

$41,00010%

$61,000Median

$89,00090%

What are the biggest employers of Restaurant General Managers in Suffolk, VA?

The biggest employers of Restaurant General Managers in Suffolk, VA are:

Taco Bell

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Restaurant general manager jobs in Suffolk, VA - 1,031 jobs

Market Area Manager - Danville, VA

Restaurant General Manager - Sonic