Restaurant general manager jobs in Urban Honolulu, HI - 411 jobs

Q: How much does a restaurant general manager earn in Urban Honolulu, HI?

The average restaurant general manager in Urban Honolulu, HI earns between $50,000 and $75,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.

Q: What are the biggest employers of Restaurant General Managers in Urban Honolulu, HI?

The biggest employers of Restaurant General Managers in Urban Honolulu, HI are: Taco Bell

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AI Strategy - Oil & Gas Sector - Senior Manager - Consulting - Location OPEN
Ernst & Young Oman 4.7
Restaurant general manager job in Urban Honolulu, HI
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. AI & Data - AI Strategy - Senior Manager - Oil & Gas Sector The opportunity As part of our growing AI & Data practice, we are seeking a highly experienced Senior Manager to lead enterprise AI strategy and quantitative modeling efforts for our clients in the Oil & Gas sector. This individual will bring deep industry expertise, along with a proven track record of designing and operationalizing responsible, scalable, and value‑aligned AI solutions. You'll lead high‑impact client engagements focused on Generative AI, Agentic AI, MLOps, and AI governance frameworks - driving measurable outcomes in upstream, midstream, and downstream operations. As a Senior Manager in AI Strategy, you will leverage proprietary, industry‑aligned business models and innovative operating model designs to deliver impactful AI investments. You will be responsible for capability assessments, operating model design, product management, governance, and process design, ensuring that AI initiatives align with business strategies and stakeholder needs. Your key responsibilities In this role, you will lead the delivery of complex AI strategies that enhance business effectiveness and efficiency. You will work closely with clients to envision how AI can transform their markets, products, and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations. Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle. Manage client relationships, focusing on revenue generation and the identification of new opportunities. Develop and manage resource plans and budgets for engagements, ensuring alignment with performance objectives. Define and implement enterprise‑wide AI and quantitative modeling strategy tailored to oil & gas value chains (e.g., asset optimization, drilling, trading, predictive maintenance). Establish AI governance frameworks that ensure responsible AI adoption, ethical use of data, model risk management, and alignment with evolving regulations. Design and operationalize Agentic AI solutions to automate reasoning, planning, and decision‑making tasks in complex environments. Drive the prioritization of AI use cases based on business value, feasibility, and risk, ensuring ROI on AI initiatives. Lead multidisciplinary teams of data scientists, engineers, and consultants to deliver end‑to‑end AI platforms and solutions. Partner with senior business and IT leaders to identify strategic opportunities and shape AI‑enabled business transformation. Implement and scale ModelOps and MLOps practices, ensuring transparency, reproducibility, and monitoring of models in production. Lead AI solution architecture, including hybrid deployments on cloud (e.g. Microsoft Azure, Amazon AWS). Serve as a thought leader in emerging AI technologies, including Generative AI, foundation models, RAG and Agentic AI. Drive internal capability building and innovation in Responsible AI, agentic workflows, and energy sector‑specific solutions. Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex challenges and deliver innovative solutions will be crucial. Strong analytical and decision‑making skills to develop solutions to complex problems. Proven experience in managing client relationships and leading teams. Ability to communicate effectively and influence stakeholders at all levels. To qualify for the role, you must have Bachelor's degree required; Master's degree preferred with focus in Computer Science, Applied Math, or related field with prior consulting experience required. 10+ years of experience in technology consulting, digital transformation, or AI‑driven business solutions. 5+ years of leadership in AI/ML projects, including team management and executive stakeholder engagement. Typically, no less than 5 - 7 years of relevant experience. Strong expertise in AI Platforms and Tools. Proficiency in Data Architecture Design and Modelling. Experience in Digital Transformation and IT Effectiveness Assessment. Knowledge of Emerging Technologies and Technology Strategy, Vision, and Roadmap. Ability to build and manage relationships effectively. Strong exposure to oil & gas industry operations, value levers, and use case landscape. Proven success in developing AI strategy and governance models, including frameworks for Responsible AI, risk, and compliance. Hands‑on experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain, RAG). Experience architecting and scaling MLOps platforms and data science workflows in cloud‑native environments. Proficiency in Python and tools like Pandas, PyTorch, Scikit‑learn, Spark, SQL. Experience with CI/CD, containerization (e.g., Docker, Kubernetes), and MLFlow or similar tools. Strong client‑facing skills with the ability to articulate technical topics to business executives. Ideally, you'll also have Experience in managing change and leading teams. Strong negotiation and influencing skills. Familiarity with sector knowledge and commercial acumen. Prior experience leading AI initiatives in the energy or oil & gas sector, including exploration, refining, or energy trading. Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents. Working knowledge of ESG data, climate risk modeling, and regulatory trends in energy. AI certifications (Microsoft, AWS, NVIDIA, Databricks, or equivalent). Exposure to agile delivery models and design thinking approaches. What we look for We seek individuals who are not only skilled but also passionate about driving innovation and transformation through AI. Top performers are those who can think critically, solve complex problems, and communicate effectively with diverse stakeholders. If you are eager to make a significant impact and thrive in a collaborative environment, we want to hear from you! What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an ongoing basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
$103k-140k yearly est. 4d ago

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Assistant General Manager - Line Station
United Airlines 4.6
Restaurant general manager job in Urban Honolulu, HI
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Job overview and responsibilities The assistant general manager line stations will provide day-to-day operational management of Customer Service and Ramp activities for the station including performance, safety, customer service and employee enablement. Responsible for supporting the execution of operational plans in support of station and Company objectives and goals via process management and improvement. Responsible for development and sustainment of administrative practices that track and support service, safety, financial and employee relations metrics. Partners with and drives supervisor and frontline team. Serves as station service champion. Directs the customer handling activities and all aspects of the planeside ramp service operation. * Oversee Customer Service and Ramp activities at the station, including performance, safety, customer service, and employee engagement * Support station and company objectives through effective process management and continuous improvement * Develop and sustain administrative practices that track key metrics in service, safety, financials, and employee relations * May also be assigned budget responsibility * Support cost and revenue goals, including workforce management, enforcing baggage fees, and reducing ground aircraft fuel consumption * Partner with supervisors and frontline teams to assess needs, recommend solutions, implement, coordinate, and evaluate operational and business processes * Act as the station's service advocate, overseeing customer handling activities and all planeside ramp operations * Ensure the station meets its operational goals and performance metrics * Foster positive employee and labor relations through ongoing engagement and effective communication * Manage day-to-day safety and security programs, ensuring compliance with all standards and regulations, and striving for optimal safety performance Qualifications What's needed to succeed (Minimum Qualifications): * High school diploma or equivalent * Minimum 3 years leadership experience in an operational environment * Passion for service; drives performance; team leadership; coaches/develops employees * Strong communication and interpersonal skills * Demonstrated ability to develop and motivate personnel * Strong problem solving skills and drive for excellence * Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to take care of any operational and /or unforeseen situations * Must live in the vicinity of the airport * Travel required as needed * Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances * Must be eligible to acquire and maintain credentials vital for the position * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Bachelor's degree or related experience * Customer Service and/or Ramp experience * Hub experience * Knowledge of Union Contract * Project Management Experience The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$102.2k-133.2k yearly 3d ago
General Manager - Int'l Market Place
The Gap 4.4
Restaurant general manager job in Urban Honolulu, HI
About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship. Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Banana Republic * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $54,600 - $75,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$54.6k-75.1k yearly 21d ago
General Manager, International Corporate Banking
Central Pacific Bank 4.8
Restaurant general manager job in Urban Honolulu, HI
Leads a team of highly skilled professionals able to consistently meet and exceed the specific financial needs of defined target markets, including consumers and local businesses, by providing, an access point tailored to the needs and preferences of the defined target markets, high value, advice-oriented relationships and exception management, network flexibility, high level of customer responsiveness and service and defined market alignment. Is accountable for achieving sales, service, and profitability goals, while ensuring regulatory and legal compliance. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Financial/Production Accountabilities Develops and executes relationship sales, service strategies and tactics to achieve the following goals for the division: Deposit portfolio Fee Income Customer Retention and Growth Cross Sales Referrals Customer and Community Relationships Develops, serves, and retains a diverse customer base reflective of defined target markets. Serves as a community leader, including supporting community initiatives. Performance will be measured against the following indicators: Targeted overall customer retention and HVC retention rate Serves on a minimum of 2 key community-based organizations, and in a leadership role for at least one of the two. Knows and is known by State and County elected officials as representing the Bank. People Management Attracts, develops, and retains the right staff to achieve short and long term goals and objectives. Creates an environment where the Bank's performance management process is administered fairly; holds others accountable, addresses performance issues appropriately, provides frequent development opportunities, and makes investments to allow for the advancement of existing staff. Demonstrates an understanding of and actively supports the Bank's EEO and AAP practices and policies. Embraces diversity and demonstrates the Bank's core values in every day behavior. Ownership and Management of Key Processes Makes key business decisions to achieve desired results. Includes responsibility for approving policy exceptions, within stated authority limits. Balances risk versus opportunity/customer relationship, and ensures operations are efficient and sufficient to pass operational and compliance audits, and legal review. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university, preferably in a related field required. Experience: 9+ years of experience in small business and consumer lending management experience in financial services required. 6+ years of experience in Management required. Functional Skills: Proficiency in Japanese language required; ability to read, write, and communicate in a business setting. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$89k-116k yearly est. Auto-Apply 56d ago
Assistant Restaurant Manager Dunkin' $19 to $21/hr, Full Time, quarterly bonus up to $100, Up to $1,000 Sign on bonus* doe, HMSA, Vacation, and more
Energy Transfer 4.7
Restaurant general manager job in Urban Honolulu, HI
At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. Leadership & Communication * Follows all policy and procedures: * Complies with all proper uniform standards and sanitation/hygiene requirements. * Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift. * Promotes Team Service standards by staffing and deploying effectively. * Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. * Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. * Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. * Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions. * Ensures continual positive interaction among team; provides supervision. * Frequently talks to customers/clients and talks to outside trade persons/vendors. * Coaches employees and uses progressive counseling process as indicated. * Regularly talks on the telephone, writes/composes written language and reads. Product Quality * Coordinates the consistent planning, training, coaching and preparation of all products * Ensures proper preparation of all product (i.e.: sandwiches, coffee orders) according to spec and/or customer preference * Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service. * Understands and adheres to all quality standards (i.e.: calibration, cleaning, temperatures, etc.) * Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. * Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service * Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing: * Displays a sense of urgency and accountability when dealing with customers and crew * Handles complaints quickly and effectively * Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. * Manages shift to ensure Team Service to expedite the process of assembling customer orders: * Interacts with all crew members and guests using clear and understandable communication * Completes and utilizes Daily Shift Plan on every shift * Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: * Drive Thru * Front Counter * Ensures successful opening and closing of all aspects of store operations. * Performs "night visits" to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development * Trains all new hires using required training methods (i.e.: Online University requirements) * Tracks e‐learning completion using required documentation methods * Reviews e‐learning and practice on positions to ensure knowledge and proper execution. * Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation * ServSafe certified * Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.) * Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew * Practices all safety and sanitation procedures (i.e.: handwashing, 3‐sink set‐up, proper rotation, etc.) * Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards Administration * Responsibly and ethically handles money and deposits in accordance with standards. * Deposits cash daily, and reports deposits as required by company standards. * Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. * Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. * Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability * Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. * Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods. * Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance * Meets or is under labor cost budget percentage; controls employee turnover and overtime. QUALIFICATION REQUIREMENTS: Skills/Knowledge: Requires mathematical ability for proper cash handling and to process daily paperwork. * Ability to supervise, counsel, motivate, and train others * Ability to prioritize and coordinate work duties and assignments * Skilled in providing prompt, friendly and quality customer service * Skilled in controlling inventory * Skilled in problem solving Education/Training: * High School Diploma or equivalent. * Successfully completes all Training * Valid driver's license required * Attend seminars as assigned * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Experience: * 1+ year(s) experience in a food service/retail environment * Strong interpersonal and leadership skills * Judgment, tact, and diplomacy to effectively resolve conflicts * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Working Conditions * Works indoors under regular Restaurant conditions. * Works outdoors under regular weather conditions as needed. * Works with a variety of Restaurant equipment. Work Hours: * Sunday-Saturday availability * Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. * Extended hours as necessary. * On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary. * On- call 24-hours/day for emergency MENTAL DEMANDS: * Continuously requires attention to detail, concentration, and alertness. * Frequently requires use of mathematical skills. * Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly. * Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: * Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision * Frequent standing, reaching and handling * Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise * Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites Other * All other duties as assigned. REPORTS TO: The Restaurant Manager and works under the general supervision of the Franchise Manager. DISCLAIMER: The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
$50k-59k yearly est. 60d+ ago
General Manager - Kahala Mall-Pacific Meritage-Oahu
Chilli's
Restaurant general manager job in Urban Honolulu, HI
4211 Waialae Ave Honolulu, HI 96816 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website. Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities * Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations * Manage performance of the Management team, including performance evaluations, coaching and accountability * Plan and implement weekly, monthly and yearly financial budgets * Oversee all operations to ensure a great Guest experience * Role model and hold Team Members accountable to operational and quality standards * Foster open communication between Team Members and Management team * Influence Team Member behaviors by championing change and restaurant initiatives * Drive business results by utilizing Chili's systems to effectively control costs * Follow operational systems, such as our Manager Timeline and performing quality Line Checks * Hire, train, retain, and develop Team Members to take on larger roles * Drive Guest engagement within the four walls of the restaurant while developing relationships within the community * Understand and practice safe food handling procedures * Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills
$74k-123k yearly est. 13d ago
Assistant General Manager
604 Hospitality Group
Restaurant general manager job in Urban Honolulu, HI
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service. Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 300 team members, making 604 one of Hawaii's largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii. The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, 604 Clubhouse, and 604loha Grill. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha. ASSISTANT GENERAL MANAGER | JOB DESCRIPTION SUMMARY OF FUNCTIONS The Assistant General Manager (AGM) supports the General Manager in overseeing the daily operations and management of the restaurant to ensure a smooth, efficient, and guest-focused operation. The AGM assists with scheduling, inventory control, invoicing, transfers, waste logs, ordering, training, recruiting, promotions, and operational planning. In addition, the AGM fulfills essential front-of-house leadership responsibilities, ensuring exceptional guest service while maintaining compliance with Company policies and procedures. The AGM serves as a key liaison between front-line employees and the General Manager, fostering communication, accountability, and teamwork. ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Team Management Work collaboratively with team members, providing coaching, guidance, and corrective action as necessary. Supervise front-of-house and back-of-house staff, including scheduling, training, onboarding, and offboarding. Delegate daily tasks and ensure accountability for performance and results. Maintain order, professionalism, and discipline during all hours of operation. Set a positive example by modeling Company values, standards, and expectations. Attend required management, leadership, and HR training meetings. Operations & Guest Experience Coordinate and oversee daily restaurant operations to ensure service excellence. Respond to and resolve guest complaints promptly and professionally, ensuring guest satisfaction. Ensure quoted seating times are met and that host stand waitlists are managed accurately. Monitor kitchen ticket times to ensure compliance with Company service standards. Execute opening and closing duties as assigned. Work closely with the General Manager, Executive Team, and management staff to ensure seamless operational execution. Financial & Administrative Responsibilities Assist in preparing weekly schedules in accordance with labor targets. Approve invoices, transfers, waste logs, and merchandise orders as assigned. Monitor inventory levels, par levels, and maintenance needs; report discrepancies to the General Manager. Oversee daily deposits and ensure accurate POS system operation. Gain working knowledge of sales goals, labor allocation, cost of goods sold, inventory counts, budget variance, and assigned reporting metrics. Compliance & Safety Ensure all Company policies and procedures are consistently followed. Enforce health, safety, and sanitation standards in accordance with Company policies and regulatory requirements. Address operational issues in a timely and effective manner. Recruitment & Development Assist with interviewing, recruiting, hiring, and training for all positions. Support employee development and performance improvement initiatives. Additional Duties Perform other duties as assigned, including specific responsibilities delegated by the General Manager. QUALIFICATIONS AND EXPERIENCE Five years of restaurant management experience is preferred. Proven positive attendance and work performance record. Extensive food and beverage knowledge. Strong leadership, motivational, verbal, written, and interpersonal communication skills. Demonstrated customer service management experience. Excellent decision-making, organizational, and time-management abilities. Experience with POS systems, cash handling, and basic financial controls. Proficiency in G-Suite (Docs, Sheets, Slides, etc.). Ability to influence others and collaborate across all levels of the organization. Flexible, adaptable, and capable of thriving in a fast-paced, changing environment. Ability to work extended hours, including evenings, weekends, and holidays. PHYSICAL & OTHER REQUIREMENTS Ability to lift and/or carry up to 20 lbs. occasionally. Ability to stand, walk, bend, stoop, and exert well-paced mobility for the duration of a shift. Reliable, punctual, and detail-oriented. Efficient and accurate with cash handling and financial figures. Must pass all required training, including food safety certification. High-energy, positive attitude with a strong sense of urgency and accountability. Work Schedule & Availability This is a full-time leadership position that typically requires approximately 50 hours per week, including evenings, weekends, and holidays as business needs dictate. Benefits/Perks for Eligible Employees Paid Time Off Bereavement Leave Emergency Days Referral Program Employee Discounts Skechers Direct Program Management Bonus Program Medical/Dental Benefits Group Life Insurance Universal Life Insurance Short-Term Disability Compensation: $70,000.00 - $75,000.00 per year ABOUT US Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service. The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha. Our success comes from the loyalty and dedication of our team, the 6-Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaii's largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii. VISION To give back to our military and community by becoming the standard for the island dining experience. MISSION Provide quality food, excellent service and the perfect setting served with Aloha. CORE VALUES Pride Our passion for service is rooted in hard work, perseverance, and fun. Quality We are committed to raising the standard in every aspect of our restaurant. Consistency Excellent service. Same taste. Genuine hospitality. Every day. Servant Leadership Our employees serve each other, our guests and lead by example to better our community. Aloha Everyone is welcome and served with love (just like Grandma's house).
$70k-75k yearly Auto-Apply 60d+ ago
Assistant Restaurant Manager Dunkin%27 %2419 to %2421/hr, Full Time, quarterly bonus up to %24100, Up to %241,000 Sign on bonus* doe, HMSA, Vacation, and more
Aloha Petroleum
Restaurant general manager job in Urban Honolulu, HI
QUALIFICATION REQUIREMENTS: Skills/Knowledge: Requires mathematical ability for proper cash handling and to process daily paperwork. Ability to supervise, counsel, motivate, and train others Ability to prioritize and coordinate work duties and assignments Skilled in providing prompt, friendly and quality customer service Skilled in controlling inventory Skilled in problem solving Education/Training: High School Diploma or equivalent. Successfully completes all Training Valid driver's license required Attend seminars as assigned Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Experience: 1+ year(s) experience in a food service/retail environment Strong interpersonal and leadership skills Judgment, tact, and diplomacy to effectively resolve conflicts Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Working Conditions Works indoors under regular Restaurant conditions. Works outdoors under regular weather conditions as needed. Works with a variety of Restaurant equipment. Work Hours: Sunday-Saturday availability Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. Extended hours as necessary. On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary. On- call 24-hours/day for emergency MENTAL DEMANDS: Continuously requires attention to detail, concentration, and alertness. Frequently requires use of mathematical skills. Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly. Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision Frequent standing, reaching and handling Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites Other All other duties as assigned. REPORTS TO: The Restaurant Manager and works under the general supervision of the Franchise Manager. DISCLAIMER\: The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. Leadership & Communication Follows all policy and procedures: Complies with all proper uniform standards and sanitation/hygiene requirements. Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift. Promotes Team Service standards by staffing and deploying effectively. Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions. Ensures continual positive interaction among team; provides supervision. Frequently talks to customers/clients and talks to outside trade persons/vendors. Coaches employees and uses progressive counseling process as indicated. Regularly talks on the telephone, writes/composes written language and reads. Product Quality Coordinates the consistent planning, training, coaching and preparation of all products Ensures proper preparation of all product (i.e.\: sandwiches, coffee orders) according to spec and/or customer preference Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service. Understands and adheres to all quality standards (i.e.\: calibration, cleaning, temperatures, etc.) Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing: Displays a sense of urgency and accountability when dealing with customers and crew Handles complaints quickly and effectively Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. Manages shift to ensure Team Service to expedite the process of assembling customer orders: Interacts with all crew members and guests using clear and understandable communication Completes and utilizes Daily Shift Plan on every shift Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: Drive Thru Front Counter Ensures successful opening and closing of all aspects of store operations. Performs “night visits” to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development Trains all new hires using required training methods (i.e.\: Online University requirements) Tracks e‐learning completion using required documentation methods Reviews e‐learning and practice on positions to ensure knowledge and proper execution. Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation ServSafe certified Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.\: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.) Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew Practices all safety and sanitation procedures (i.e.\: handwashing, 3‐sink set‐up, proper rotation, etc.) Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards Administration Responsibly and ethically handles money and deposits in accordance with standards. Deposits cash daily, and reports deposits as required by company standards. Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods. Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance Meets or is under labor cost budget percentage; controls employee turnover and overtime.
$46k-58k yearly est. Auto-Apply 60d+ ago
Assistant Restaurant Manager
TS Grasp D.B.A. Crackin Kitchen
Restaurant general manager job in Urban Honolulu, HI
Benefits: Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Assistant Restaurant Manager Job Description General Summary of Duties:The Assistant Restaurant Manager is responsible for all aspects of daily operations in our restaurants, including the selection, development and performance management of employees. In addition, to overseeing the inventory and ordering of foods, beverage and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Restaurant Manager reports to the Assistant General Manager, General Manager and Senior Executives. I. ESSENTIAL FUNCTIONSGeneralSupport to oversee and manage all aspects of restaurant operations, make decisions and execute actions accordingly on matters pertaining therein. Support and assist senior management in the following responsibilities: External Affairs:· Compiles information for reports to administrative office.· Development and maintenance of business relationships with travel agencies, hotel concierge and local vendors in the restaurant industry.· Arrange meetings with local vendors and executives from corporate office, including preparing agendas.· Track and support renewal process for company licenses & permits· Process internet reservations and respond to inquiries received via the website and phone. Financial:· Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.· Support to ensure that all financial (invoices, reporting) and personnel / payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Food Safety, Sanitation and Planning:· Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.· Ensure compliance with operational standards, company polices, federal/state/local laws, and ordinances.· Responsible for ensuring consistent, high quality food presentation and service.· Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.· Estimate food and beverage costs by working with Management Team and Corporate Office staff for efficient provisioning and purchasing of supplies.· Assist Management Team in monitoring portion control and quantities of preparation to minimize waste.· Assist in estimating food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.· Become ServSafe certified, as soon as possible. Guest Service:· Ensure positive guest service in all areas by responding to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Operational Responsibilities:· Ensure that proper security procedures are in place to protect employees, guests and company assets.· Ensure a safe working and guest dining environment to reduce the risk of injury and accidents.· Complete incident and accident reports promptly, in the event any guest, employee, or vendor is injured or involved in out-of-the ordinary situations.· Manage shifts, which includes daily decision making, scheduling, planning, while upholding standards of product and service quality and cleanliness.· Investigate, resolve, and document complaints concerning food quality and service. Personnel:· Provide direction to employees regarding operational and procedural issues.· Screen and arrange interviews of candidates for hourly staff positions· Supervision, development and when necessary, termination of hourly employees.· Conduct orientation, explain the company policies, and oversee the training of new employees.· Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.· Maintain an accurate and up-to-date plan of restaurant staffing needs by preparing schedules and ensuring the restaurant is staffed appropriately for all shifts. Community Involvement:· Support in establishing strong and positive presence in the local and business community by participation in events and charitable organizations by restaurant and its personnel. II. WORK SCOPE AND HOURSRestaurant business hours are 12:00 noon - 10:00 p.m. daily, therefore, work shifts run from 10:00 a.m. to 4:30 p.m. for opening and lunch service; 4:30 p.m. to 12:00 a.m. for dinner service and closing. Compensation: $50,000.00 per year One And Only Hawaiian-Cajun Cuisine! Crackin' Kitchen is like no other of it's kind, offering a new-style of Hawaiian-Cajun seafood. The inspiration with the surrounding atmosphere has created this new cuisine that has a symbiotic relationship between the food, ocean, and the people. Crackin' Kitchen's signature menu allows the exotic flavor profiles to be complimented in every bite. Our menu consists of Cajun cuisine infused with the spirit of Hawaii. Our signature flavors are all natural and sourced locally providing a feast for the senses. The soul of our cuisines is found in its sauces using Hawaiian grown ingredients. We provide a family fun atmosphere where eating with your hands, sharing food and drinks, and having a good time is part of the Crackin' Kitchen experience!
$50k yearly Auto-Apply 60d+ ago
Asst Market General Manager
Interestate Batteries
Restaurant general manager job in Waipahu, HI
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: This position will be responsible for assisting the manager of company owned distributorship to meet or exceed all operational and financial goals. Job Components: Financial: * Responsible for holding team accountable to goals that meet the operational budgeted goals. * Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies. * Actively manage AR to maintain acceptable level for operation. * Develop and implement action plans for accounts with unacceptable AR balances. * Manage inventory to coincide with selling activity to ensure proper levels. * Manage Route Service Excellence program for maximum route efficiency. * Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers. Customer Focus: * Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline. * Visits and maintains relationships with key accounts. * Manage dealer erosion. * Key contact for complaints received by operation. * Work with sales team to acquire new business within region. * Formulates, develops, implements and measures market strategies penetration in respective market. Human Capital: * Establish set weekly meetings with operation staff. * Provide performance management utilizing scorecards and progressive discipline process. * Provide recognition and reward for team members that demonstrate outstanding performance * Provide consistent training and coaching to develop team members knowledge, abilities and skills. Process: * Ensures data integrity and timely submittals into reporting systems. * Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance. * Manage routing procedures to ensure maximum utilization of equipment and manpower. Qualifications: * Minimum of 2 years proven managerial experience * Proven sales record * Previous experience in a Warehouse or Distribution environment a plus * Computer skills including Word and Excel preferred * Knowledge of battery or automotive systems a plus * Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively. * Strong Communication - both oral and written * Detail oriented - Pays careful attention to details. * Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings * Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities. * Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen. * Responsive - Reacts promptly to suggestions and requests. * Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly. * Customer Focused - Focuses on satisfying customers * Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals. * Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation. * Battery business knowledge Work Environment: * Ability to sustain posture in a standing position for prolonged periods of time. * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Ability to lift and/or move 50+ lbs. * May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. * Prolonged use of personal computer & telephone. * Ability to operate a motor vehicle. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
$49k-64k yearly est. Auto-Apply 60d+ ago
Asst Market General Manager
Interstate 3.8
Restaurant general manager job in Waipahu, HI
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: This position will be responsible for assisting the manager of company owned distributorship to meet or exceed all operational and financial goals. Job Components: Financial: Responsible for holding team accountable to goals that meet the operational budgeted goals. Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies. Actively manage AR to maintain acceptable level for operation. Develop and implement action plans for accounts with unacceptable AR balances. Manage inventory to coincide with selling activity to ensure proper levels. Manage Route Service Excellence program for maximum route efficiency. Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers. Customer Focus: Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline. Visits and maintains relationships with key accounts. Manage dealer erosion. Key contact for complaints received by operation. Work with sales team to acquire new business within region. Formulates, develops, implements and measures market strategies penetration in respective market. Human Capital: Establish set weekly meetings with operation staff. Provide performance management utilizing scorecards and progressive discipline process. Provide recognition and reward for team members that demonstrate outstanding performance Provide consistent training and coaching to develop team members knowledge, abilities and skills. Process: Ensures data integrity and timely submittals into reporting systems. Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance. Manage routing procedures to ensure maximum utilization of equipment and manpower. Qualifications: Minimum of 2 years proven managerial experience Proven sales record Previous experience in a Warehouse or Distribution environment a plus Computer skills including Word and Excel preferred Knowledge of battery or automotive systems a plus Fosters teamwork - Interest, skill and success in getting groups to learn to work together cooperatively. Strong Communication - both oral and written Detail oriented - Pays careful attention to details. Interpersonal awareness - Notice, interpret and anticipate others' concerns and feelings Plans and organizes - Lays out tasks in a logical and orderly sequence. Establishes and follows through on priorities. Results oriented - Is intent upon achieving practical results. Concentrates attention on making things happen. Responsive - Reacts promptly to suggestions and requests. Managing Performance - Takes responsibility for team members' performance. Utilize clear goals, expectations, feedback and addresses performance problems and issue promptly. Customer Focused - Focuses on satisfying customers Entrepreneurial Orientation - Looks for and seizes profitable business opportunities; willingness to take calculated risks to achieve business goals. Initiative - Identifying what needs to be done and doing it before being asked to or required by the situation. Battery business knowledge Work Environment: Ability to sustain posture in a standing position for prolonged periods of time. Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Ability to lift and/or move 50+ lbs. May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Prolonged use of personal computer & telephone. Ability to operate a motor vehicle. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
$50k-64k yearly est. Auto-Apply 60d+ ago
Assistant General Manager
Team Car Care West
Restaurant general manager job in Urban Honolulu, HI
Job Title: Assistant General Manager Compensation: $17.27 - $18.27 Worker Type: Employee Time Type: Full time Job Description: Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 7:00 a.m. to 6:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well. Embark on a rewarding career journey with us today as an Assistant General Manager! FULL-SERVICE REWARDS: 401K plan w/ company match Biweekly Bonus Incentives Career advancement opportunities Closed Sundays (at most locations) DailyPay Do not need to pay for tools Employee Discount Employee Referral Bonuses Fleet Referral Bonuses Medical/dental/vision insurance benefits 30 days after 1st day of work No early mornings/late nights No late nights or early mornings PerkSpot Platform provides access to special employee discounts on a variety of products including travel, electronics, concerts, etc. PTO after 180 days Spot bonuses through our internal rewards program Uniforms paid for and laundered GEAR UP FOR YOUR ROLE: Step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day. HOW YOU WILL DRIVE SUCCESS: Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience. Set a positive example as a leader while building team engagement and efficiency. They will be focusing on developing teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction. Ensure our quality control measures and processes are followed consistently Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager (DM) on any critical initiatives Assist the General Manager (GM) with budgeting, sales forecasts, financial performance, expense controls, etc. Provide clear and detailed direction to the team consistently Ensure that the service center is clean, safe, and presentable per the Guide to Excellence (GTE) Provide guidance and mentoring to the automotive technicians and CSA's Perform opening and closing duties when the General Manager (GM) is off Assist the General Manager (GM) in building and maintaining an engaged workforce that reflects customer volume and the business need Leads daily team huddles and store meetings. Setting the direction for achieving the business goals Manages inventory and product order that meets the business need Adheres and holds others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests Assist guests with their questions and needs. In-person, electronically, or via the telephone UNDER THE HOOD - WHAT YOU'LL NEED: One to three years of retail management experience; Professional automotive experience is not required. Must have exceptional oral and written communication skills Is a proven leader that possesses the ability to inspire and motivate diverse groups of people Has sound business sense and a comprehensive understanding of the retail industry Can analyze, comprehend, and recommend financial objectives that help increase sales and service results Demonstrate a positive, helpful attitude as well as professional conduct and appearance always Enjoys and is energized by a fast-paced, flexible, high-performance retail environment Has a "Guest First" mindset You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to stand on your feet on hard surfaces like concrete or metal Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes Must be able to lift and move work-related items up to 50 pounds Perform all other duties as assigned or needed. Must be at least 18 years of age Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
$17.3-18.3 hourly Auto-Apply 13d ago
Senior General Manager
Howard Hughes Corporation 4.8
Restaurant general manager job in Urban Honolulu, HI
Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization. About the Role We are currently recruiting a Senior General Manager for our Ward Village commercial assets in Honolulu, Hawaii. Ward Village, a Howard Hughes master-planned community, is a 60-acre master-planned community in the heart of Honolulu, located between downtown and Waikīkī, along O'ahu's south shore. Honoring the distinct history of its land, Ward Village is at the forefront of sustainable community development - integrating dynamic architecture, local culture, and public open space. At full build-out, the community will include approximately one million square feet of unique retail and thousands of homes, in what Architectural Digest named "Best-Planned Community in the United States." The Senior General Manager is responsible for the physical and fiscal operations of the commercial assets in Ward Village and Kewalo Harbor. This position directly supervises multiple employees (Operations Manager, Property Coordinators, Receptionist) and reports directly to the Senior Vice President of National Asset Management & Operations. What You Will Do * Actively participate in leadership forum for overall master plan development with a focus on the property management of its commercial assets. * Support leasing and marketing efforts to grow the tenant base. * NOI accountability, preparation of and review and approval of all recurring financial reports, budgets, reforecasts, billings, capital expenditures program, etc. * Actively collect rents and control delinquencies, determine and recommend legal action for any tenant / lease defaults and work with internal and external legal teams on lawsuits or other legal matters * Monitor operational expenses and continuously explore opportunities to raise service levels, promote sustainability, and/or reduce costs. * Work with Corporate Leasing representatives and outside brokers in securing short term and long-term tenant leases and renewals. * Ensure proper financial and administrative controls are effectively implemented. * Prepare annual budget business plan to include goals, objectives, and financial analysis. Work with accounting and oversee revenue and expense inputs and overall annual budget. * Provide input, review and approve quarterly reforecast. * Present financial and business planning (on behalf of Asset Management and Property Management) to the executive team and on investor/partner tours. * Maintain direct accountability and ownership for physical appearance of all assets. * Regularly and frequently walk the various commercial areas to inspect overall cleanliness and safety of the property. * Immediately address and mitigate any safety issues that may result in increased risk to the property owner. * Implement Capital Projects program (5-year capital budget, planning, execution, completion, closing) * Responsible for the overall direction and management of the fire/life safety program. * Work with Tenant Coordination team on new tenant build outs, capital projects, and other tenant or property-related work. * Oversight of all operating third-party contracts and vendors (e.g. janitorial, maintenance, landscaping, security) * Coordinate with association management staff and the Ward Village Owners Association with an understanding of allocations, roles and responsibilities according to condominium documentation. * Execute transition plans of existing commercial assets for development of residential condos to include termination of existing leases, tenant relocations, property closures, construction coordination, on-boarding of new assets. * Work with the Development team as it relates to physical impacts to the various commercial areas throughout Ward Village. This includes coordination with the Development and Construction teams, and notifications to affected parties and stakeholders. * Partner with tenants to administer leases and other agreements related to the property. * Ensure tenant lease provisions are being followed while communicating any issues to Regional President. * Manage tenant relations and review requests and prepare recommendations for lease committee as it relates to amendments, assignments or rent relief. * Respond to customer concerns that are received. * Build positive relationships and communication with tenants and stakeholders. * Serve on Association Boards as needed * Collaborate with Marketing team to drive traffic to retailers and increase sales. Develop relationships with local store managers - build and cultivate relationships to effectively manage sales and traffic. * Oversee real property tax process and appeals. * Responsible for compliance with company initiatives, policies and procedures. * Supervise internal and external teams including ongoing company's Customer First Service Standards training and other training initiatives. * Evaluate the performance of the team against plan in terms of customer, operational and economic impact. * Provide timely, actionable feedback to team members to improve performance. ABOUT YOU * Bachelor's degree. * Minimum 5-7 years' property management experience in entertainment districts, retail or office, and/or retail management experience. * Working knowledge of Salesforce, Argus, JDE, and/or Hubble is a plus. * Flexible schedule to be available as business requires. * Adept in financial analysis, budgeting and forecasting. * Strong ability to build relationships with tenants and community. * Work and communicate effectively with tenants and contracted services personnel. * Excellent interpersonal skills. * Ability to work with little supervision. * Lead and collaborate with team members. * Handle a dynamic work environment with competing priorities. * A team player who can multi-task and is self-directed. * Excellent verbal and written communication skills. * Build positive working relationships with employees at all levels within the organization. * Exercise sound judgment when making decisions. * Good problem solver and creative thinker. * "Can-do" attitude, pro-active and resourceful. * Proficient with MS Office and Adobe applications. Benefits Built for You At Howard Hughes Communities, we offer competitive, market-based compensation that rewards performance and supports career growth. Our comprehensive benefits package designed to support employees at every stage of their career, is focused on holistic wellness-social, emotional, financial, and physical. * Competitive 401k plan * Generous PTO policy * Premium medical, dental, and vision coverage * Voluntary benefits for unexpected life events * Student loan assistance and stipends to assist with lifelong learning About Howard Hughes Communities Howard Hughes Communities develops, owns, and operates the nation's premier large-scale master planned communities and mixed-use developments. Our award-winning portfolio includes The Woodlands, Bridgeland, and The Woodlands Hills in Greater Houston; Summerlin in Las Vegas; Teravalis in Greater Phoenix; Ward Village in Honolulu; and Merriweather District in Columbia, Maryland. Strategically positioned to meet and accelerate development based on market demand, we offer one of the strongest real estate platforms in the country. Learn more at communities.howardhughes.com. NOTICE TO THIRD PARTY AGENCIES Please note that The Howard Hughes Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, HHC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of The Howard Hughes Corporation.
$57k-70k yearly est. 33d ago
Dual Branded Assistant General Manager | Hyatt Place + Hyatt House| Ho'opili, HI
PM New 2.8
Restaurant general manager job in Ewa Beach, HI
What You'll Do: As the hotel's second in command, the Assistant General Manager is integral to the seamless day-to-day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel's leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties. Clearly, the Assistant General Manager is not a position for the faint of heart! To learn more about what you'll be doing on a day-to-day basis, read on: Interview and hire new employees. Receives and resolves guest complaints. Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures. Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel Steps in and acts as General Manager in their absence Where You've Been: A bachelor's degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a team player! We're looking for someone who is willing to step up and aid their team members when needed. When You're Here: Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$45k-53k yearly est. 60d+ ago
Oil & Gas AI Strategy Lead - Senior Manager
Ernst & Young Oman 4.7
Restaurant general manager job in Urban Honolulu, HI
A global consulting firm is seeking a Senior Manager to lead AI strategy in the Oil & Gas sector. The role demands extensive experience in technology consulting and AI-driven solutions. The successful candidate will guide AI initiatives, manage client relationships, and drive strategic programs. This position offers competitive compensation with a range of $144,000 to $329,100 annually based on experience. The firm promotes a hybrid work model and values its diverse team culture. #J-18808-Ljbffr
$103k-140k yearly est. 4d ago
Assistant Restaurant Manager Dunkin%27 Pearl City %2419-%2421+/hr, quarterly bonus up to %24100, Up to %241,000 Sign on bonus* doe, HMSA, Vacation, and more
Aloha Petroleum
Restaurant general manager job in Pearl City, HI
At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. PRIMARY PURPOSE: Responsible for the general operations of a single-unit store in conjunction with the Restaurant Manager. The Assistant Restaurant Manager primarily works opposite Restaurant Manager's schedule, or in place of the Restaurant Manager, to extend managerial presence and supervision. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. Leadership & Communication Follows all policy and procedures: Complies with all proper uniform standards and sanitation/hygiene requirements. Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift. Promotes Team Service standards by staffing and deploying effectively. Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. Communicates appropriately with Restaurant Manager and Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. Demonstrates practical knowledge, problem‐solving and decision‐making skills; anticipates problems and develops workable solutions. Ensures continual positive interaction among team; provides supervision. Frequently talks to customers/clients and talks to outside trade persons/vendors. Coaches employees and uses progressive counseling process as indicated. Regularly talks on the telephone, writes/composes written language and reads. Product Quality Coordinates the consistent planning, training, coaching and preparation of all products Ensures proper preparation of all product (i.e.\: sandwiches, coffee orders) according to spec and/or customer preference Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service. Understands and adheres to all quality standards (i.e.\: calibration, cleaning, temperatures, etc.) Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service Consistently delivers and ensures crew executes great customer service, with each interaction, through proper greeting, order handling and execution, and payment processing: Displays a sense of urgency and accountability when dealing with customers and crew Handles complaints quickly and effectively Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. Manages shift to ensure Team Service to expedite the process of assembling customer orders: Interacts with all crew members and guests using clear and understandable communication Completes and utilizes Daily Shift Plan on every shift Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: Drive Thru Front Counter Ensures successful opening and closing of all aspects of store operations. Performs “night visits” to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development Trains all new hires using required training methods (i.e.\: Online University requirements) Tracks e‐learning completion using required documentation methods Reviews e‐learning and practice on positions to ensure knowledge and proper execution. Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation ServSafe certified Maintains total premises is to Dunkin' Brands standards of cleanliness and sanitation (i.e.\: interior of restaurant, exterior of premises, restrooms, food prep and storage areas, etc.) Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew Practices all safety and sanitation procedures (i.e.\: handwashing, 3‐sink set‐up, proper rotation, etc.) Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards Administration Responsibly and ethically handles money and deposits in accordance with standards. Deposits cash daily, and reports deposits as required by company standards. Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. Demonstrates teamwork with other members of management (Franchise Manager, Restaurant Manager, etc.) to plan, develop and implement sales‐building methods. Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance Meets or is under labor cost budget percentage; controls employee turnover and overtime. QUALIFICATION REQUIREMENTS: Skills/Knowledge: Requires mathematical ability for proper cash handling and to process daily paperwork. Ability to supervise, counsel, motivate, and train others Ability to prioritize and coordinate work duties and assignments Skilled in providing prompt, friendly and quality customer service Skilled in controlling inventory Skilled in problem solving Education/Training: High School Diploma or equivalent. Successfully completes all Training Valid driver's license required Attend seminars as assigned Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Experience: 1+ year(s) experience in a food service/retail environment Strong interpersonal and leadership skills Judgment, tact, and diplomacy to effectively resolve conflicts Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis Working Conditions Works indoors under regular Restaurant conditions. Works outdoors under regular weather conditions as needed. Works with a variety of Restaurant equipment. Work Hours: Sunday-Saturday availability Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. Extended hours as necessary. On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary. On- call 24-hours/day for emergency MENTAL DEMANDS: Continuously requires attention to detail, concentration, and alertness. Frequently requires use of mathematical skills. Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure restaurant operations (in relation to customers, staff, vendors, etc.) run smoothly. Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS: Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision Frequent standing, reaching and handling Occasional sitting, stooping, kneeling, crouching, crawling, walking use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites Other All other duties as assigned. REPORTS TO: The Restaurant Manager and works under the general supervision of the Franchise Manager.
$46k-58k yearly est. Auto-Apply 60d+ ago
General Manager - Waikele-Pacific Meritage-Oahu
Chilli's
Restaurant general manager job in Waipahu, HI
94-797 Lumiaina St Waipahu, HI 96797 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website. Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities * Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations * Manage performance of the Management team, including performance evaluations, coaching and accountability * Plan and implement weekly, monthly and yearly financial budgets * Oversee all operations to ensure a great Guest experience * Role model and hold Team Members accountable to operational and quality standards * Foster open communication between Team Members and Management team * Influence Team Member behaviors by championing change and restaurant initiatives * Drive business results by utilizing Chili's systems to effectively control costs * Follow operational systems, such as our Manager Timeline and performing quality Line Checks * Hire, train, retain, and develop Team Members to take on larger roles * Drive Guest engagement within the four walls of the restaurant while developing relationships within the community * Understand and practice safe food handling procedures * Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills
$74k-123k yearly est. 8d ago
RESTAURANT MANAGER DUNKIN' DONUTS - Kapolei - $54K - $56K / year, Up to $5,000 Sign-on Bonus doe, Up to 20% of annual salary in Bonus, HMSA, Vacation, and more
Energy Transfer 4.7
Restaurant general manager job in Kapolei, HI
PRIMARY PURPOSE: Responsible for the general operations and execution of budgets of a single‐unit Dunkin' Donuts store. Our goal is to make sure every customer receives fast, accurate and friendly service and product, every time they visit our stores. In order to meet this goal, we hire and train Restaurant Managers to perform well and consistently in the major areas listed below. ESSENTIAL DUTIES/FUNCTIONS Leadership & Communication * Ensures that a "Person in Charge" is assigned and present at all times. * Follows all Company policies and procedures: * Complies with all proper uniform standards and sanitation/hygiene requirements * Is present for all assigned shifts, and holds self-accountable for ensuring successful transition to PM shift * Promotes Team Service standards by staffing and deploying effectively * Meets requirements of assigned training program, including (but not limited to) OLU (Online University) management requirements of Basic Management Training, Human Resource Training, and ServSafe certification; 5‐week management training program. * Communicates appropriately with Franchise Manager regarding product outages, equipment or maintenance needs, and other relevant topics as needed. * Actively delegates tasks using the Daily Shift Plan and verbal communication; follows up and holds others accountable for completion of tasks. * Demonstrates practical knowledge, problem-solving and decision-making skills; anticipates problems and develops workable solutions. * Ensures continual positive interaction among team; provides supervision. * Frequently talks to customers/clients and talks to outside trade persons/vendors. * Coaches employees and uses progressive counseling process as indicated. * Regularly talks on the telephone, writes/composes written language and reads. Product Quality * Coordinates the consistent planning, training, coaching and preparation of all products: * Ensures proper preparation of all product (i.e., sandwiches, coffee orders) according to spec and/or customer preference * Possesses ability to execute all positions worked according to Dunkin' Brands standard for Speed of Service * Understands and adheres to all quality standards (i.e., calibration, cleaning, temperatures, etc.) * Completes necessary and assigned tasks to ensure service area, sales area, restrooms and parking lot are maintained to the highest standards. * Ensures proper levels of all food, equipment and paper supplies are ordered and maintained in order to operate efficiently and to standard. Guest Service * Consistently delivers and ensures crew executes great customer service with each interaction, through proper greeting, order handling and execution, and payment processing: * Displays a sense of urgency and accountability when dealing with customers and crew * Handles complaints quickly and effectively * Possesses and demonstrates knowledge about all current marketing promotions, merchandising standards or special initiatives. * Manages shift to ensure Team Service to expedite the process of assembling customer orders: * Interacts with all crew members and guests using clear and understandable communication * Completes and utilizes Daily Shift Plan on every shift * Demonstrates ability to meet and monitor service times through reports (if applicable) and general awareness; delivers corrective action as necessary if service times are not to standard: * Drive Thru * Front Counter * Ensures successful opening and closing of all aspects of store operations. * Performs "night visits" to ensure PM crew is aware of and executes Dunkin' Brands service standards. Training & Development * Recruits, interviews, selects and retains crew that meet/are able to meet standards expectations at all times. * Trains all new hires using required training methods (i.e., Online University requirements): * Tracks e-learning completion using required documentation methods. * Reviews e-learning and practice on positions to ensure knowledge and proper execution. * Holds crew meetings regularly to relay new promotions or initiatives, and to ensure ongoing training and development. * Conducts performance evaluations of crew for hourly pay rate increases. * Achieves 90% or better on Dunkin' Brands operational inspection. Safety & Sanitation * ServSafe certified. * Maintains total premises to Dunkin' Brands standards of cleanliness and sanitation (interior, exterior, restrooms, food prep and storage, etc.). * Utilizes Master Cleaning Schedule, delegates tasks and follows up to ensure completion by crew. * Practices all safety and sanitation procedures (handwashing, 3-sink set-up, proper rotation, etc.). * Understands and follows all OSHA, Board of Health, HazCom and Dunkin' Donuts Employee Health Standards. Administration * Responsibly and ethically handles money and deposits in accordance with standards. * Deposits cash daily, and reports deposits as required by company standards. * Handles over rings, cash over/short in accordance with policy, and reports any other potential cash problems to Restaurant Manager immediately. * Completes and posts the schedule for the following week and regularly evaluates performance of crew to ensure effective scheduling. * Tracks and regularly reviews applicable reports as required by Franchise Manager. Profitability * Maintains the operational efficiency and profitability of the store to meet or exceed the store's sales expectations. * Demonstrates teamwork with other members of management (Franchise Manager, etc.) to plan, develop and implement sales-building methods. * Meets or is under food cost budget percentage; develops and implements solutions to control food waste and cost variance. * Meets or is under labor cost budget percentage; controls employee turnover and overtime. Working Conditions * Works indoors under regular restaurant conditions. * Works outdoors under regular weather conditions as needed. * Works with a variety of restaurant equipment. Work Hours * Sunday-Saturday availability. * Scheduled to work a minimum of 5 days and 40 hours per week plus any additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts. * Extended hours as necessary. * On-call to work varied work shifts (day, night, swing, or graveyard) as necessary. * On-call 24 hours/day for emergencies. MENTAL DEMANDS * Continuously requires attention to detail, concentration, and alertness. * Frequently requires use of mathematical skills. * Good judgment and the ability to make appropriate decisions with minimal lead time to ensure restaurant operations run smoothly. * Analyze financial reports and data, and make decisions based on the data to improve store operations and performance. PHYSICAL DEMANDS * Continuous fingering in cashiering, use of computer and calculator, use of corrected vision and wide field of vision. * Frequent standing, reaching and handling. * Occasional sitting, stooping, kneeling, crouching, crawling, walking, use of eye-hand-foot coordination, depth perception, pushing, pulling, lifting and carrying up to 50 lbs. of merchandise. * Seldom requires climbing, balancing, running, use of color vision and visiting/working at other sites. Other * All other duties as assigned. QUALIFICATION REQUIREMENTS Skills/Knowledge: * Requires mathematical ability for proper cash handling and to process daily paperwork. * Ability to supervise, counsel, motivate, and train others. * Ability to prioritize and coordinate work duties and assignments. * Skilled in providing prompt, friendly and quality customer service. * Skilled in controlling inventory. * Skilled in problem solving. Education/Training: * High School Diploma or equivalent. * Successfully completes all Training. * Valid driver's license required. * Attend seminars as assigned. * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. Experience: * 2+ years management experience in a food service/retail environment. * Strong interpersonal and leadership skills. * Judgment, tact, and diplomacy to effectively resolve conflicts. * Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis. REPORTS TO: The Franchise Manager and works under the general supervision of the General Manager of Company Operated Stores.
$52k-61k yearly est. 48d ago
General Manager Exempt - 1325
Team Car Care West
Restaurant general manager job in Urban Honolulu, HI
Job Title: General Manager Exempt - 1325 Compensation: $48,000.00 - $48,000.00 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding career journey with us today as a Manager in Training! IMMEDIATELY HIRING! Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well. Joining our team also means instant compensation! Through our collaboration with DailyPay, employees have the freedom to access their earnings whenever they need them. This, complemented by bonus pay, an extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, program for training certifications, paid vacation days, and swag awards. Join our team as a Manager in Training and lead the way in training and supervising our enthusiastic store teammates! In this dynamic role, you'll dive into a variety of tasks to ensure our store operates smoothly and efficiently. From overseeing computer-based and on-the-job training to upholding essential policies like attendance, safety, and uniform standards, you'll be at the forefront of our team's success. Plus, you'll have the opportunity to attend or even conduct engaging store safety and policy meetings. As a key player in our team, you'll enjoy a rewarding and impactful role that offers continuous growth and development opportunities. Team Car Care (TCC) oversees a network close to 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge. At Team Car Care, we won't just provide you a uniform, we're dedicated to nurturing your growth and potential by providing top-notch training programs for both technician and management roles. Furthermore, we offer accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results. Responsibilities: Provide store-level leadership to Teammates through coaching, training, scheduling and performance management. Manage the financial health of the store through sales, proper inventory/cash controls, store-level marketing, guest satisfaction and full Profit & Loss responsibility. Build and develop a winning team using recruiting tools, sound interview techniques and retention strategies. Create Teammate work schedules, ensuring proper coverage and business needs are met. Set the example for exceptional guest service, to include appropriate resolution of guest complaints. Ensure the building, equipment and grounds are well maintained. Qualifications: 3+ years of retail management experience; automotive experience is a plus. Must have experience with and driven results for a profit and loss center. Must be able to motivate and inspire Teammates. Communicate effectively with our guests and at all levels within the organization. Must be willing and able to comply with all relevant regulatory and compliance standards. Perform all other duties as assigned or needed. Team Car Care is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
$48k-48k yearly Auto-Apply 60d+ ago
General Manager - Mililani-Pacific Meritage-Oahu
Chilli's
Restaurant general manager job in Mililani Town, HI
95-1249 Meheula Pkwy Bldg P Mililani, HI 96789 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. When applying, please note that current job availability is found by clicking the link to the franchise specific hiring website. Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities * Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations * Manage performance of the Management team, including performance evaluations, coaching and accountability * Plan and implement weekly, monthly and yearly financial budgets * Oversee all operations to ensure a great Guest experience * Role model and hold Team Members accountable to operational and quality standards * Foster open communication between Team Members and Management team * Influence Team Member behaviors by championing change and restaurant initiatives * Drive business results by utilizing Chili's systems to effectively control costs * Follow operational systems, such as our Manager Timeline and performing quality Line Checks * Hire, train, retain, and develop Team Members to take on larger roles * Drive Guest engagement within the four walls of the restaurant while developing relationships within the community * Understand and practice safe food handling procedures * Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills
$74k-123k yearly est. 13d ago

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Urban Honolulu, HI?

The average restaurant general manager in Urban Honolulu, HI earns between $50,000 and $75,000 annually. This compares to the national average restaurant general manager range of $40,000 to $79,000.

Average restaurant general manager salary in Urban Honolulu, HI

$61,000

$50,00010%

$61,000Median

$75,00090%

What are the biggest employers of Restaurant General Managers in Urban Honolulu, HI?

The biggest employers of Restaurant General Managers in Urban Honolulu, HI are:

Taco Bell

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Restaurant General Manager Urban Honolulu, HI Jobs

Restaurant general manager jobs in Urban Honolulu, HI - 411 jobs

AI Strategy - Oil & Gas Sector - Senior Manager - Consulting - Location OPEN

Assistant General Manager - Line Station

General Manager - Int'l Market Place

General Manager, International Corporate Banking

Assistant Restaurant Manager Dunkin' $19 to $21/hr, Full Time, quarterly bonus up to $100, Up to $1,000 Sign on bonus* doe, HMSA, Vacation, and more

General Manager - Kahala Mall-Pacific Meritage-Oahu

Assistant General Manager

Assistant Restaurant Manager Dunkin%27 %2419 to %2421/hr, Full Time, quarterly bonus up to %24100, Up to %241,000 Sign on bonus* doe, HMSA, Vacation, and more

Assistant Restaurant Manager

Asst Market General Manager

Asst Market General Manager

Assistant General Manager

Senior General Manager

Dual Branded Assistant General Manager | Hyatt Place + Hyatt House| Ho'opili, HI

Oil & Gas AI Strategy Lead - Senior Manager

Assistant Restaurant Manager Dunkin%27 Pearl City %2419-%2421+/hr, quarterly bonus up to %24100, Up to %241,000 Sign on bonus* doe, HMSA, Vacation, and more

General Manager - Waikele-Pacific Meritage-Oahu

RESTAURANT MANAGER DUNKIN' DONUTS - Kapolei - $54K - $56K / year, Up to $5,000 Sign-on Bonus doe, Up to 20% of annual salary in Bonus, HMSA, Vacation, and more

General Manager Exempt - 1325

General Manager - Mililani-Pacific Meritage-Oahu

Learn more about restaurant general manager jobs

How much does a restaurant general manager earn in Urban Honolulu, HI?

What are the biggest employers of Restaurant General Managers in Urban Honolulu, HI?