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Restaurant general manager jobs in Virginia

- 5,298 jobs
  • Restaurant Assistant Manager

    Papa John's 4.2company rating

    Restaurant general manager job in Fredericksburg, VA

    Papa John's is looking for awesome Restaurant Assistant Managers to join their team! The Restaurant Assistant Manager is responsible for supporting the General Manager in all functions of a Papa John's restaurant including restaurant profitability, staffing, people development, product quality, customer satisfaction, image and Papa John's culture. In the absence of the general manager, the Restaurant Assistant Manager performs all managerial duties. They report to general managers and directly supervise all restaurant team members. Training and advancement potential. Bilingual a plus but not required. At Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today! REQUIREMENTS Excellent team-building skills & ability to work with diverse set of team members and customers Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image Top-notch customer service skills As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.
    $41k-57k yearly est. 4d ago
  • General Manager- Longwood University

    Aramark 4.3company rating

    Restaurant general manager job in Farmville, VA

    As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $41k-76k yearly est. 2d ago
  • Assistant General Manager

    Onelife Fitness 3.9company rating

    Restaurant general manager job in Gainesville, VA

    We're growing and looking for an energetic Assistant General Manager to help lead membership growth and club operations. You'll coach and inspire the membership team, support club departments (front desk, housekeeping, etc.), and partner with the GM to deliver an outstanding member experience every day. If you're a people-first leader who loves sales, operations, and building great teams, this is for you. What you'll do: Lead and coach the membership team to drive sales and exceed revenue goals Recruit, hire, train, and develop membership consultants and departmental staff Manage daily club operations and step in as Manager-on-Duty when needed Oversee at least one department (scheduling, performance, hiring, and discipline) Host tours, convert prospects, and ensure accurate onboarding & paperwork Track leads, run reports, and support club marketing and outreach Maintain high standards for member service, safety, and club appearance Work flexible hours including early mornings, evenings, and weekends What we're looking for: High School Diploma or GED Strong selling and coaching skills. CPR/AED certification (or willingness to obtain within 30 days). Preferred: Bachelor's degree (exercise science, business, or related) and 2+ years' sales/management experience. Excellent communication, leadership, organization, and a friendly, professional presence. Comfortable using basic computer systems (MS Office, CRM/sales tracking). Benefits & Perks: Complimentary club membership + guest privileges Discounts on training, spa services, programs, and apparel Employee referral bonus In-house Certification + Continuing Education Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off ONELIFE IS AN EQUAL OPPORTUNITY EMPLOYER Know Your Rights Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    $31k-41k yearly est. 5d ago
  • Assistant Unit Manager - Competitive Pay + Bonus Eligible!

    JRN Inc.-KFC 4.0company rating

    Restaurant general manager job in Christiansburg, VA

    About the Job: As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you! In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience. The Day-to-Day: Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs. Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence. Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary. Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging. Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management. Review financial reports and take appropriate actions to optimize performance. Support the RGM in facility maintenance and ensure health and safety standards are consistently followed. Is this you? 2+ years of restaurant/retail management experience. Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports. Ensure all employees receive proper training and resources. Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant. Lead efforts in individual and team recognition, collaboration and motivation. Identify and recruit exceptional talent, supporting the RGM in the hiring process. Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees. Adhere to corporate policies, procedures and Occupational Health and Food Safety standards. Work-Hard, Play-Hard: Competitive pay Bonus Eligible Paid Time Off Free meal each shift Medical benefits 401k retirement plan with 4% match Career advancement and professional development Tuition reimbursement and scholarship opportunities KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
    $56k-83k yearly est. 14d ago
  • STORE MANAGER - 21 and older only - WAVERLY, VA

    Dollar General 4.4company rating

    Restaurant general manager job in Waverly, VA

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #cc#
    $37k-59k yearly est. 14d ago
  • Catering & Premium Service Manager

    Aramark 4.3company rating

    Restaurant general manager job in Farmville, VA

    The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $67k-114k yearly est. 2d ago
  • General Manager

    Integrity Staffing Services, Inc. 4.5company rating

    Restaurant general manager job in Newport News, VA

    We have an exciting new opportunity for a General Manager in Newport News! The General Manager (GM) will oversee the daily operations, growth, and strategic direction of Hampton Roads Crane & Rigging. This role requires strong leadership, operational expertise, and industry knowledge to ensure safe, efficient, and profitable execution of crane, rigging, and hauling services. The GM will serve as the key point of accountability for employees, customers, vendors, and ownership, driving both operational excellence and business development. Key Responsibilities Operations & Safety Oversee scheduling, dispatch, and field operations to ensure projects are executed on time, within budget, and safely. Maintain compliance with OSHA, DOT, and industry-specific safety regulations. Implement and enforce company safety programs, training, and certifications. Ensure proper maintenance and utilization of equipment and fleet assets. Quoting & Estimating Prepare detailed bids, quotes, and estimates for crane, rigging, and hauling services. Review job specifications, site conditions, and customer requirements to develop accurate and competitive pricing. Conduct site visits and customer meetings as needed to scope work and finalize estimates. Collaborate with dispatch and operations teams to confirm realistic timelines, equipment, and manpower requirements. Manage follow-up on outstanding quotes and adjust estimating strategies to improve close rates and profitability. Leadership & People Management Lead, mentor, and develop office, dispatch, and field personnel. Manage staffing needs including recruiting, onboarding, and retention. Foster a positive, safety-first culture with accountability and teamwork. Financial & Administrative Manage P&L, budgets, and operational KPIs. Negotiate vendor agreements, review contracts, and manage procurement of equipment and supplies. Oversee billing, job costing, and collections to ensure accurate financial performance. Provide timely reporting and updates to ownership. Sales & Business Development Build and maintain strong relationships with customers, general contractors, industrial clients, and vendors. Act as the point of contact for key accounts and respond directly to customer inquiries. Support growth by pursuing new business opportunities and cross-selling services. Strategic Growth Assist ownership with evaluating equipment acquisitions, market expansion, and business opportunities. Develop operational systems and processes to scale the business efficiently. Qualifications 7+ years of leadership experience in crane, rigging, heavy equipment, or related construction/industrial services. Strong knowledge of crane operations, DOT/FMCSA compliance, and safety standards. Proven hands-on experience in quoting, estimating, and pricing crane and rigging projects. Demonstrated ability to manage teams, budgets, and P&L responsibility. Experience with Fleet Cost & Care software (or comparable fleet/dispatch management systems). Excellent communication, negotiation, and organizational skills. Ability to balance hands-on operational leadership with long-term strategic thinking. Valid driver's license; CDL a plus. Certifications and Base Clearance for our area is not required but a plus Compensation & Benefits Competitive base salary with performance incentives. Company vehicle allowance. Health, dental, and retirement plan options. Opportunities for professional growth and advancement. Paid Vacation Time Paid Holidays to include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas We are seeking a results-driven leader who is ready to take ownership of operations, drive growth, and uphold Hampton Roads Crane & Rigging's reputation for safety, reliability, and service excellence. If you have hands-on experience, industry knowledge, and leadership skills to manage both people and projects, we encourage you to apply and help lead our team into the next phase of growth. Schedule: Monday-Friday 6am-6pm Pay: $90,000-$130,000 plus performance based incentives annually
    $90k-130k yearly 2d ago
  • General Manager

    Pearl Pool Plastering

    Restaurant general manager job in Virginia Beach, VA

    We at Pearl Pools are looking for a General Manager to join our team and lead the operation for our Virginia Beach office. Pearl Pools is the expert in plaster, tile, and coping for builders and general contractors nationwide. Our purpose is to inspire and create happier and healthier moments. As General Manager you will play a key role in supporting this mission by steering the comprehensive business operations of the local business unit, focusing on plastering, renovations, and all pool construction services offered to our clientele - both commercial and residential. This strategic position entails full accountability for staff management, all project management, and the seamless integration of corporate strategies into local operations, encompassing sales growth, technology adoption, and alignment with company driven directives. Reporting directly to the Chief Operating Officer, the General Manager is a key interface with the Executive Team and plays a vital role in the operation's budget and revenue growth, and the development of our teams. ESSENTIAL RESPONSIBILITIES Strategic Execution: Implement and enforce directives from the Executive Team, driving operational excellence. Operational Oversight: Proactively recommend and execute operational enhancements, maintaining alignment with corporate objectives. Oversee all day to day operations and establish policies for the given market to ensure operational excellency. Business Growth: Drive sales innovations, strategic development, and profitability in line with company goals. Responsible for overseeing all sales and revenue growth, including all bids and contract proposals. Team Management: Lead management teams and field teams, including Project managers, warehouse & administrative staff, field crews, and subcontractors, to surpass performance, operational efficiency and sales targets and foster a culture of excellence. Customer Experience: Supervise delivery of exceptional customer service, reflecting the company's premium standards. Safety and Compliance: Champion a safety-first approach in all operational aspects. Financial Stewardship: Manage full P&L responsibilities, ensuring robust financial health and reporting to executive leadership. Market Analysis: Stay abreast of market trends, competitor activities, and potential growth opportunities. SKILLS AND QUALIFICATIONS Strong preference for candidates with experience in the pool construction or renovation industry, with experience leading sales and field teams. Demonstrated ability in both qualitative and quantitative analysis and decision-making. Proficient in budgeting, setting sales targets, and P&L management. Skilled in guiding teams through transitions and changes. Consistent record of meeting and surpassing goals. Expertise in hiring, training, and coaching teams to deliver top-tier brand experiences. Ability to build a strong team and foster a culture of excellence. Solid background in sales; CRM and Salesforce experience advantageous. Valid US Driver's License and a clean driving record. Currently hold a Current CDL Class A or B license, or be willing to obtain the license. Preference for candidates bilingual in Spanish. Ability to travel regionally and nationally. BENEFITS By joining the Pearl Pools team you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include: Growth & development opportunities Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays Comprehensive health benefits package including access to medical, vision and dental coverage Employee Assistance Program Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance 401(k) benefits with a company match and access to financial wellness educational materials & resources COMPENSATION This position offers a base salary of $80,000 to $110,000 based upon experience. The position is eligible for quarterly and annual bonuses in addition to base salary. LOCATION This position is based out of our corporate office located in Virginia Beach, VA. Travel to client locations across the region will be required. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. The Amenity Collective is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
    $80k-110k yearly 19h ago
  • General Manager Construction

    Nv Waterproofing & Foundation Repair

    Restaurant general manager job in Manassas, VA

    General Manager - Construction / Home Improvement 📍 Manassas, VA (Hybrid - Office & Field) Wage: $130,000-$140,000 base plus bonus opportunities + Company Vehicle Who We Are: At NV Waterproofing & Foundation Repair, we believe that fulfilling work leads to a fulfilling life. Since 1986, we have been committed to redefining our industry through exceptional customer service and innovative solutions. We specialize in waterproofing, foundation, and concrete repair throughout the greater DMV area. Our Purpose: Driven by our mission to redefine the industry by the provision of safe, dry homes powered by world class training, we challenge the status quo and set new standards in our industry. Our purpose is at the heart of everything we do, guided by our values of One Team, Hungry Spirit, Integrity, Respect, and Accountability. Our Culture: Over the past few decades, we have built a solid reputation as a trusted basement waterproofing and foundation repair company due to our commitment to honesty, integrity, and quality service. Not only do we hold an A+ rating with the Better Business Bureau, we have also received the Angie's List Super Service Award multiple years in a row and are a member of the National Association of Remodeling Industry, the Home Builders Association, and more. Career Growth: We believe in fostering talent from within, and we offer fulfilling career paths where you can grow, thrive, and make a meaningful impact. Benefits: We provide a comprehensive benefits package, including Medical, Dental, and Vision insurance; a 401(k) plan, paid time off and holiday pay. Join us in our mission to redefine the industry and create lasting, positive change in the lives of our customers, employees, and community. Job Description: Your Impact Are you a strategic and detail-oriented leader who thrives in dynamic environments? In the role of General Manager, you will oversee all aspects of company operations, including project management, financial performance, staffing, client relations, and strategic planning to deliver exceptional customer experiences and drive consistent revenue growth. You will provide vision, coaching, and support to ensure your teams exceed sales targets while embodying our purpose, mission, and values. Your leadership will directly shape the success of the business, the growth of the company, and the lives of the customers we serve. Job Duties: How You Win Everyday Own the results by leading and developing overall leadership (Marketing, Customer Care, Sales, Production, Finance) to grow their teams, live our values, and deliver results. Own the results by tracking performance, spotting trends, managing the P&L (budgeting, forecasting, and financial reporting) and acting fast to redefine what it means to be a contractor. Drive growth with purpose by partnering with leadership to execute strategies that expand market share and advance our mission. Inspire and engage through clear communication, recognition, and feedback that drives accountability and trust. Build a culture of winning where teams are competitive, collaborative, and fueled by our mission. Stay connected to the field through modeling excellence, sharpening execution, and closing skill gaps to elevate the standard. Align, galvanize, and execute initiatives that drive our purpose, mission, and values. Qualifications: What You Offer Minimum of 5 years of progressive leadership with proven success overseeing the gears of the business. Proven ability to drive revenue growth and customer satisfaction across diverse, competitive markets. Strategic operator with strong organizational and analytical skills to identify trends and act with precision. Proven builder of leaders: skilled at motivating, developing, and holding managers accountable across multiple locations. Influential communicator who can galvanize teams, partner with executives, and inspire action at every level. Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check. Why Join NV? We provide the best training, systems, and services in the industry, all within a team-focused, supportive culture. If you're ready to take your career to the next level with a company that truly invests in your success, this is your chance!
    $130k-140k yearly 1d ago
  • Retail Multi Unit Manager

    Hudson 4.7company rating

    Restaurant general manager job in Norfolk, VA

    Retail Multi-Unit Manager Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. The Retail Multi-Unit Manager provides operational leadership at Norfolk International Airport - supporting the Director of Operations. This role ensures all retail stores within the airport maintain exceptional standards for cleanliness, staffing, operational readiness and financial performance by holding management accountable for results. Salary Range: $62,780 - $76,000 Key Responsibilities: Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures. Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability. Oversee planned maintenance and address repair needs promptly to maintain operational standards. Schedule managers to ensure leadership coverage during all operating hours; interview and make hiring, termination, and advancement decisions within the zone. Hold management accountable for onboarding/offboarding processes and compliance with training requirements. Champion employee engagement, diversity, and inclusion initiatives; provide coaching and development to build high-performing teams. Analyze operational data to monitor zone performance; collaborate with DO/Senior DO on strategic initiatives and financial decisions. Ensure accurate ordering, receiving, and stocking of merchandise; train teams on proper inventory procedures. Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores. Monitor inventory levels, turnover rates, and shrink; implement controls to minimize loss. Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms. Monitor and maintain retail equipment; schedule routine service and repairs as needed. Drive adoption of new retail technologies to improve efficiency and customer experience. Maintain working knowledge of brand standards, lease agreements, and landlord relations. Implement marketing programs and promotional activities; ensure compliance with brand campaigns. Resolve escalated customer and associate issues using sound judgment; provide feedback and coaching to subordinate leaders. Ensure compliance with all federal, state, and local safety and health standards. Train managers and staff on wellness protocols and safety procedures; maintain audit readiness. Qualifications: Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred; counts for 3 of the 6-year requirement). Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles. Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts. Technical Skills Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools. Strong knowledge of inventory management, planogram execution, and visual merchandising standards. Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics. Familiarity with category management, retail space optimization, and seasonal merchandising strategies. Competencies Operational Leadership: Drives execution across multiple stores to achieve financial and service goals. Financial Acumen: Interprets P&L and KPIs to deliver sustainable growth and profitability. People Development: Builds positive work environments through coaching, mentoring, and leadership. Customer Focus: Ensures superior service and brand compliance across all locations. Strategic Thinking: Anticipates challenges and implements solutions to complex operational issues. Change Leadership: Champions technology adoption and process improvements to enhance efficiency. Schedule & Reporting Reports directly to the Senior Director or Director of Operations. Works a varied, rotating schedule, including early mornings, peak periods, and closing shifts to ensure operational oversight. Weekend and holiday availability required based on business needs. Regular on-site presence across store locations to maintain standards and engage leadership teams. Please Apply: ***************************************************************************************
    $62.8k-76k yearly 2d ago
  • General Manager

    Knowhirematch

    Restaurant general manager job in McLean, VA

    General Manager - Lead One of America's Top Retail Destinations Flagship Property | National REIT | Full Relocation Provided Our client, a premier national real estate investment trust (REIT), is seeking a seasoned General Manager to oversee one of the Top 10 largest retail centers in the United States, located in one of the country's most affluent markets. This rare opportunity is available due to a promotion, reflecting the organization's strong internal growth and leadership culture. As the General Manager, you will lead all aspects of property operations, financial performance, tenant relations, guest experience, and team leadership for a nationally recognized retail destination. You will drive strategic initiatives, operational excellence, and long-term asset value while guiding a high-performing on-site team. What We're Looking For 5+ years of General Manager experience overseeing a large retail, mixed-use, or resort/hospitality property 12+ years of total property management experience across commercial, retail, or hospitality portfolios Bachelor's degree required; professional real estate credential (e.g., CPM, RPA) strongly preferred Demonstrated success in leading large teams and managing complex, high-traffic environments Proven track record of operational excellence, financial performance, tenant/guest service, and long-term asset stewardship Stable career progression - minimum 3 years in current role; NO job hoppers What This Role Offers Base compensation: $175K-$200K plus lucrative bonus potential Full relocation assistance Best-in-class, affordable health & wellness benefits for you and your family 401(k) match + employee stock purchase plan Opportunity to lead a flagship, nationally significant property within a top-tier REIT Clear pathways for advancement (role is open due to promotion) If you have deep experience managing large commercial retail or hospitality assets and are ready to lead one of the most iconic retail destinations in the nation, we encourage you to apply.
    $50k-97k yearly est. 5d ago
  • Restaurant Manager - 10 Prime

    Snowshoe Mountain 3.9company rating

    Restaurant general manager job in Roanoke, VA

    is located at Snowshoe Mountain Resort in Snowshoe, West Virginia Seasonal (Seasonal) Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: Middle to End of November Seasonal: Seasonal work involves temporary employment tied to specific times of the year. Schedule: May require working early mornings, weekends, and holidays Employee Perks: Medical Benefits - Minimal Essentials Coverage available Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes! 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations. Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more! Why Work with Us? Snowshoe's premier dining room, 10 Prime is all about refinement, precision, and elevated guest experiences. Managers at 10 Prime lead a polished team in an upscale steakhouse environment, balancing fine-dining standards with the warmth and personal touch that makes mountain hospitality stand out. If you thrive in a fast-paced environment and are committed to precision and efficiency, we want you on our team. Come be a part of our dynamic operation and help us continue to provide top-notch service and delicious food in the heart of Snowshoe Mountain! Job Responsibilities: Assist in managing day-to-day restaurant operations to ensure smooth service. Supervise, train, and support front-of-house and/or back-of-house staff. Ensure compliance with health, safety, and sanitation standards. Address customer concerns promptly and professionally. Help with scheduling and managing labor costs. Support inventory management, ordering supplies, and minimizing waste. Enforce company policies and procedures. Assist with handling cash and reconciling daily sales. Step in as acting manager when the General Manager is unavailable. Education: High school diploma or equivalent; degree in hospitality or business is a plus Preferred Experience: 2+ years of experience in the food service or hospitality industry. Previous supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work flexible hours, including nights, weekends, and holidays. Knowledge of POS systems and basic computer skills All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer.
    $39k-48k yearly est. 3d ago
  • Retail Store Manager - Rural King

    Rural King Supply 4.0company rating

    Restaurant general manager job in Salem, VA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $34k-47k yearly est. 11d ago
  • Store Manager

    Mavi North America 3.4company rating

    Restaurant general manager job in Tysons Corner, VA

    Store Manager (Full-Time) Reports to: Director of Retail As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence. What Makes a Great Mavi Store Manager? Customer-Obsessed Prioritizes delivering a best-in-class experience Builds meaningful connections with regulars and new customers Team-First Mentality Leads by example, motivates through coaching-not just direction Invests in team development and celebrates team wins Commercially Driven Strong understanding of KPIs, stock flow, and profitability Uses data to drive decisions and maximize daily sales opportunities Detail-Oriented Operator Maintains high standards across VM, stockroom, and shopfloor execution Confident in managing opening/closing, scheduling, and loss prevention Agile & Solutions-Oriented Thrives in fast-paced retail with shifting priorities Takes initiative, stays calm under pressure, and adapts quickly Authentic & Positive Communicator Confident, open communicator who embodies Mavi's friendly and genuine tone Builds trust and loyalty with customers and team alike Passionate About the Brand Wears and loves the product-understands the importance of Fit, Fabric, Foundation Embodies denim lifestyle and represents Mavi proudly in and out of the store Key Responsibilities Lead and inspire a team to deliver exceptional customer experiences and meet sales targets Maximize store profitability through effective scheduling, payroll, and expense management Recruit, onboard, and develop store talent aligned with Mavi's values and standards Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards Drive performance through weekly/monthly business reviews and KPI tracking Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation Manage local marketing activations and build community engagement Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing Maintain full access to all store systems; responsible for opening and closing procedures Required Skills & Qualifications Previous retail management experience required, preferably in the fashion or lifestyle retail sector. Proven track record of meeting or exceeding sales targets and KPIs Strong team management, coaching, and talent development skills Excellent communication, interpersonal, and organizational abilities Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising Passion for fashion and a genuine interest in denim Flexible availability, including evenings, weekends, and holidays Proficient computer skills including Microsoft Office (Excel, Word, Outlook). Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
    $36k-69k yearly est. 5d ago
  • Retail Store Manager - Famous Accessories Brand

    Citistaffing

    Restaurant general manager job in Williamsburg, VA

    Retail Store Manager A famous luxury accessories brand is looking for a Store Manager to join the team! The ideal candidate would be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills
    $39k-68k yearly est. 19h ago
  • Store Manager

    Mango 3.4company rating

    Restaurant general manager job in Arlington, VA

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $31k-52k yearly est. 3d ago
  • General Manager - Williamsburg Premium

    The Gap 4.4company rating

    Restaurant general manager job in Williamsburg, VA

    About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship. Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do * Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators * Drive profitable sales through forecasting and scheduling * Manages store budget for daily operations in support of the P&L * Builds highly productive teams through sourcing, selecting and developing people * Accountable for team performance through coaching and feedback. * Teaches and trains to build capabilities. * Leads the implementation and execution of all Standard Operating Procedures and initiatives * Creates an inclusive environment * Implements action plans to maximize efficiencies and productivity * Performs Service Leader duties * Represents the brand and understands the competitors * Promotes community involvement * Leverages OMNI to deliver a frictionless customer experience * Ensures all compliance standards are met Who You Are * 3-5 years of retail experience leading others * College degree or equivalent experience preferred * Demonstrated ability to deliver results * Ability to effectively communicate with customers and employees * College degree preferred * Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. * Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays * Ability to travel as required * Business Acumen skills * Established time management skills * Strong planning and prioritization skills Benefits at Banana Republic * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $54k-110k yearly est. 27d ago
  • General Manager

    Grand Fitness

    Restaurant general manager job in Charlottesville, VA

    Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating 80+ locations across South Florida, California, Northern New Jersey (including Pennsylvania), and Virginia, serving over 600K members. Focused on health and wellness, GFP delivers high-quality, accessible fitness experiences in a welcoming and non-intimidating environment. The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club. This role requires strong leadership, problem-solving, and decision-making skills to maintain operational excellence and uphold Planet Fitness standards. The GM will execute marketing promotions, operational processes, and initiatives to achieve club service, development, and business objectives. Success in this role requires agility, a results-driven mindset, and the ability to respond proactively to dynamic business needs. Key Responsibilities Club Management (50%) Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards. Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures. Support facilities maintenance and promptly address operational challenges as they arise. Oversee daily operations to ensure high service and operational standards. Promote a safe and healthy environment for members and staff. Drive membership growth and retention through customer engagement and outreach. Monitor club cleanliness and safety, addressing concerns proactively. Utilize system technology (DataTrak) for operational efficiency. Team leadership & Development (25%) Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members. Lead, coach, and develop team members to achieve club goals. Recruit, onboard, and train high-performing employees. Reinforce training programs to ensure team competency and service excellence. Financial Management (20%) Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets. Develop and oversee scheduling in alignment with labor models to ensure payroll compliance. Manage operational expenses through accurate inventory management and procurement. Accurately execute retail transactions and drive sales initiatives. Marketing (5%) Partner with Field Marketing Specialists to implement local marketing initiatives. Plan and execute in-club promotions and special offers to drive growth. Requirements: Requirements Proven experience leading a team, preferably in fitness, hospitality, or retail industries. Strong leadership, coaching, and team development skills. Effective problem-solving and decision-making abilities. Strong communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Must be at least 18 years old. Willing to obtain CPR/AED Certification (training provided by Planet Fitness). Ability to lift up to 50 pounds. Ability to stand and walk for extended periods. Willingness to work with cleaning chemicals and materials. Tools, Systems & Equipment Used ABC, FRM, Power BI, Yoobic, facilities ticketing system, and Microsoft Suite. Availability to work extended hours, weekends, and late evenings as needed. Must have reliable transportation. This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Compensation details: 52000-52000 Yearly Salary PI28a2232e8fbc-31181-38333053
    $49k-94k yearly est. 8d ago
  • Resort General Manager

    Blue Water Hospitality Group, LLC 3.1company rating

    Restaurant general manager job in Luray, VA

    Location: Luray RV Resort on Shenandoah River Workplace: On-site Employment type: Full time Travel %: up to 10% Total Rewards include: - Salary range : $75,000 - $85,000 - Bonus eligible : 10% - Benefits: Medical / Vision / Dental / 401K / Property discounts Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The resort general manager position is a comprehensive professional role in which the leader takes full reporting responsibility for an upscale campground and RV resort. At Blue Water, our property leaders have three main goals- take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including food and beverage management, attractions and amenities, and lodging. This position best suits a resourceful and creative individual motivated by employee and guest engagement and achieving goals. WHO WE ARE LOOKING FOR The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The resort general manager must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively with various audiences. A strong business management acumen is required, with the ability to manage & report on financial results and to utilize multiple systems and technologies proficiently. As the Resort General Manager overseeing a 24/7 operation, we need a dynamic leader who can engage and motivate their team to exceed guest expectations while maintaining a pulse on operational needs and capacities that fluctuate with the business. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below: Taking Care of Your People: Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management. Ensure the effective use of staffing and scheduling to achieve appropriate coverage and maximize labor efficiencies, including non-traditional workers such as international exchange students (J-1), workampers, seasonal employees, and interns. Oversees time and labor management processes, ensuring accurate tracking of employee hours, compliance with labor laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity. Actively champions and executes human resource management strategies related to payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members. Wowing your Guest: Train and motivate team members to deliver an exceptional guest experience. Establishes and ensures optimal property conditions such as cleanliness, maintenance, and aesthetic appeal and holds team members to high-quality controls. Resolve and address guest concerns and complaints and seek opportunities to engage with guests. Oversee and administer guest service portals, tools, and resources such as guest communication applications, social media and online review platforms, satisfaction surveys, and onsite tools. Work collaboratively with amenity or attraction operators to ensure a seamless and consistent guest experience. Works collaboratively with Food and Beverage outlets to ensure efficient operation, a high level of service, and high degree of quality that aligns with property operational goals. Works collaboratively with the Revenue Generation team to ensure pricing strategy, promotions, offers, and events meet and exceed profitability goals through effective sales, advertising, marketing, and revenue management strategies. Identifies and solidifies opportunities to enhance the guest experience through local partnerships, event and activity management, and community engagement. Manage Your Business: Lead and manage financial results and reporting through effective revenue management, expense and operational controls, forecasting, and labor management. Understands how to flex/flow expenses to align with revenue. Plays a lead role in annual budgeting, forecasting, and financial reporting and actively adheres to all corporate policies, procedures, and guidelines. Identifies variances and inaccuracies and provides corrective measures such as flex/flow methodology. Possesses a comprehensive understanding of ancillary revenue streams, including Food & Beverage, attractions, and ticketed events, ensuring these operations are optimized for maximum profitability. Collaborates effectively with third-party vendors to align operational goals, enhance guest experiences, and drive overall property success. Communicates effectively with corporate operations and support teams to address and resolve property needs. Ensures property operations align and adhere to corporate policies and practices. Has a thorough understanding of the market and competitive set, stays up to date with the industry, regional, and market trends Provides visions and execution to property capital expenditures, projects, and improvements to ensure optimal operation, exceed guest expectations, and maintain resort aesthetic and brand guidelines. Lead and direct Capital Expenditures and projects to maintain resort aesthetics and goals Performs other duties as assigned Reliable and punctual attendance is required; the hospitality industry is a 24/7 operation and therefore adjusted and irregular hours will be required. WHAT YOU BRING A bachelor's degree in business, Hospitality Management, or another related field is preferred 3-5 years of Tourism or Hospitality Leadership experience 3-5 years of RV Campground experience is required Food & Beverage experience (F&B) preferred Safe Serve Certified preferred Budgeting, Forecasting, and P&L experience are required; using ProfitSword, PowerBI, or other accounting management and forecasting tools is preferred. Effective use of computer software, sales tracking software, CRM tools, and social media Competitive nature with a strong desire to Win! Prior experience managing payroll and the employee life cycle utilizing an automated system Able to adapt quickly and lead others through change Ability to manage multiple projects and work assignments. Strategic thinker! PHYSICAL REQUIREMENTS This role is primarily leadership-focused, and at our resorts, it often includes site walks, inspections, and hands-on problem-solving. Standard physical requirements may include: Ability to stand or walk for extended periods Ability to lift or carry up to 25-45 pounds occasionally The capability to climb stairs and navigate uneven terrain across the resort property Ability to move quickly in emergencies Requires the physical stamina to work long hours and potentially varied shifts Tolerance for indoor and outdoor work environments, including exposure to variable weather Capacity to bend, stoop, kneel, or reach as needed Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
    $35k-60k yearly est. Auto-Apply 26d ago
  • Restaurant Manager

    Baskin-Robbins 4.0company rating

    Restaurant general manager job in Dulles Town Center, VA

    You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Summary A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities Include Team Environment * Hire, train and develop their employees * Communicate job expectations to their employees * Plan, monitor, appraise and review their employees' job performance * Provide coaching and feedback; disciplines when appropriate Operational Excellence * Create and maintain a guest first culture in the restaurant * Ensure all shifts are appropriately staffed to achieve guest service goals * Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws * Ensure Brand standards and systems are executed * Prepare and complete action plans; implement production, productivity, quality and guest service standards * Complete audits and implement plans to drive system improvements Profitability * Control costs to help maximize profitability * Execute all in-restaurant marketing promotions in a timely manner * Execute new product roll-outs including team training, marketing and sampling * Set sales goals and track results Skills/Qualifications * Fluent in English * Math and financial management * Restaurant, retail, or supervisory experience * At least 18 years of age (where applicable) * High School diploma, or equivalent Competencies Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Reads and interprets reports to establish goals and deliver results * Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to make decisions and solve problems; includes others when necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to make decisions and resolve issues Building Effective Teams * Identifies and communicates team goals * Monitors progress, measures results and holds others accountable * Creates strong morale and engagement within the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management * Seeks to understand conflict through active listening * Recognizes conflicts as an opportunity to learn and improve * Resolves situations using facts involved, ensuring consistency with policies and procedures * Escalates issues as appropriate Developing Direct Reports and Others * Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills * Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly * Provides challenging assignments for the purpose of developing others * Uses coaching and feedback opportunities to improve performance * Identifies training needs and supports resources for development opportunities Business and Financial Acumen * Understands guest and competition; translates and applies own expertise to address business opportunities * Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change * Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals * Understands, analyzes and communicates the key performance/profit levers and manages to these measures ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7257937"},"date Posted":"2025-09-18T10:58:05.288920+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"24560 Dulles Landing Drive","address Locality":"Dulles","address Region":"VA","postal Code":"20166","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Manager
    $43k-59k yearly est. 48d ago

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