Restaurant manager jobs in Baldwin, PA

Plans, directs, and manages the operational functions. Essential Job Functions Is responsible for revenue and operational profit target achievement. Provides proactive employee relations management, including Employee retention Employee satisfaction Promotion of company culture Process improvement Oversees warehouse staffing, including Hiring Termination Discipline Training Identifies opportunities for business improvement and develops/implements plans to ensure continuous improvement. Manages the process of tracking and publishing all Key Performance Measures both internally and externally. Ensures that employee individual performance metrics are tracked and utilized to manage labor spend as well as evaluate employee performance. Manages Quarterly Business Review process with customers including the preparation and presentation of necessary information. Oversees facility maintenance. Develops and maintains strong relationships with customers. Ensures organization is focused on legendary customer service development (Values/Mission/Vision). Participates in all budgeting activities. Monitors budget performance on a monthly basis. Takes proactive steps to ensure budget compliance. Supports proactive maintenance of all equipment - ensuring efficient maintenance spending. Recommends capital expenditures to ensure efficient ongoing operations. Is responsible for implementing and fostering safety culture. Develops/implements safe work policies and procedures. Suggests improved efficiency through the understanding and use of advanced systems / automation. Participates in formulating and administering company policies and procedures. Any other duties and responsibilities as assigned. Minimum Qualifications Bachelor's degree (B. A.) from four-year College or University; or 5-10 years related experience and/or training; or equivalent combination of education and experience. An operational background with a continuous improvement track record is required. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Physical & Work Environment Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Limited travel as needed to support sales activity and visit customer locations. Position can require hours outside normal business hours to meet customer deadlines. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. General office conditions. The noise level in the work environment is usually moderate.

Job Title: General Manager Department: Retail Reports To: Area Manager FLSA Status: Regular-Exempt The General Manager will be responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performance metrics and ensuring the efficient daily operations of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience. KEY RESPONSIBILITIES Plan and implement strategies to drive service standards and positive sales results Maintain brand standards in visual merchandising Ensure consistent regulatory compliance with all state specific regulations Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees Evaluate employee performance and identify hiring and training needs Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives Monitor and maintain store inventory Responsible for handling and resolving patient issues and escalations Maintain professional working relationships with business partners Schedule effectively within labor budget to meet the needs of the business Maintain strict confidentiality and compliance Perform other tasks that have been assigned by management QUALIFICATIONS Bachelor's degree preferred, four years related experience and/or training or equivalent combination of education and experience Prior management experience, preferably in retail and/or customer service area is a plus Must have prior cash handling experience Must possess the ability to train, develop and evaluate a team of 40+ employees Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices Proven ability to analyze data and draw appropriate conclusions to inform policies and procedures Ability to interact with customers and team members respectfully and politely ADDITIONAL MINIMUM QUALIFICATIONS Must possess a valid driver's license and pass a MVR background check (delivery locations only) Must be able to pass a level 1 and level 2 background check Must be at least 21 years of age Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is: Constantly required to move/traverse throughout entire facility, including tight spaces Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl) Must have visual and auditory acuity with or without aids to perform all functions of the position Occasionally required to remain in a seated position WORK SCHEDULE 45+ hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

The opportunity Delaware North Parks and Resorts is hiring a Restaurant Manager to join our team at The Lodge at Geneva in Geneva, Ohio to lead operations across our modern steakhouse, pool bar, and seasonal food truck. Our restaurant features a fresh, contemporary atmosphere with seating for 150 guests indoors, 50 at the bar, and 70 on the outdoor patio. The menu showcases locally sourced beef and produce, catering to a sophisticated clientele and maintaining a loyal local following throughout the off-season. We're looking for a dedicated and energetic leader who thrives in a fast-paced setting and is passionate about delivering exceptional guest experiences. This role involves managing front-of-house scheduling, hiring, staff training, and select ordering responsibilities. The ideal candidate will also have experience planning and executing large-scale holiday events and dinners, and possess the poise and professionalism to represent the Lodge at the highest standard. If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply. Pay Minimum - Anticipated Maximum Base Salary: $46,100 - $62,200 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at [ What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: * Medical, dental, and vision insurance * 401(k) with up to 4% company match * Annual performance bonus based on level, as well as individual, company, and location performance * Paid vacation days and holidays * Paid parental bonding leave * Tuition and/or professional certification reimbursement * Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant * Train, motivate, and develop team members to maintain high performance and professionalism * Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner * Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting * Continuously monitor the point of sale system, checking for errors, price variations, and accuracy * Monitor and enforce health, safety, and sanitation standards in compliance with regulations More about you * Minimum of 2 years of experience as a Restaurant Manager, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&Ls * Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members * Knowledge of food and beverage service standards, health regulations, and safety procedures * Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems * Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications * Capacity to work a flexible schedule to accommodate business levels Shift details Days Evenings On call Split shift Holidays Evenings as needed Weekends 8hr shift Events Who we are The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. Delaware North provides food and beverage, retail, as well as lodging at Geneva State Park since the year 2004. The Lodge is a AAA three-diamond rated destination offering guest rooms, 8,500 square feet of event space, 25 lakeside cottages, a full-service restaurant, a zipline, and a lounge and gift shop - all overlooking beautiful Lake Erie. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $46,100 - $62,200 / year

ROLE PURPOSE: To lead a team of Restaurant Managers and Team Members in the execution of consistently excellent Guest experiences, resulting in increasing Guest traffic, sales, and MOP growth. To ensure decisions and actions are in alignment with our core Credo and Values and that all TGI Fridays standards are met. To select, coach, and develop Team Members. KEY RESPONSIBILITIES & ACCOUNTABILITIES: * Manage all day-to-day restaurant operations with a focus on delivering great Guest experiences * Directly supervise and support 3-6 Managers and all FOH and BOH hourly Team Members * Manage all profit and loss * Align all behavior with the Credo and Values * Execute on all brand standards through managing and coaching Team Members * Frequently interact with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may have to ensure Guest satisfaction is maint * Follows the Bubble Theory to proactively run a shift and anticipate Guest * Follows the Hamburger Stand Theory, ensuring that the restaurant and staff are set up for an outstanding * Identify opportunities to drive sales, traffic and return visits with a 4-wall mentality; oversee implementation of local store marketing and national marketing * Determine current and future staffing needs in the restaurant to ensure an adequate number of talented Team Members are available to deliver a great Guest * Identify and develops high potential Team Members and Managers to fill future * Provide ongoing and honest feedback, coaching and development to managers and Team * Evaluate performance fairly and frequently and holds managers and Team Members accountable to * Creates a safe, clean and discrimination-free environment for all managers, Team Members and Guests by ensuring all legal and company standards are * Respond to Guest service complaints either in person or over the phone, taking any and all appropriate actions to turn dissatisfied Guests into return * Completes all financial and personnel/payroll related administrative duties in and an accurate and timely way, in accordance with company policies and * Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable). * Approves disciplinary actions with strong discernment * Validates inventory * Ensure proper security procedures are in place to protect Team Members, Guests, and Company Assets KEY DECISIONS: Perform: * Team Member hiring * Team Member terminations * Team Member wage increases, with the input of Human Resources * Employee relations tasks: partners with Employee Relations department and/or Director of Operations depending on situation Influences: * Team Member promotion to Associate Manager * Manager terminations * Identifying opportunities and enacting plans to grow sales within the four walls of the restaurant * Partners with the DO to create annual budget and sales projections * Guest satisfaction and Guest complaints MEASURES OF SUCCESS: * Revenue growth * Controlling cost * PACE * Staffing Level and Staff Turnover * Development and promotion of Team Members and Managers QUALIFICATION REQUIREMENTS: * 4-year college degree preferred * Minimum of 2 years of experience as a Restaurant KM or AGM with extensive knowledge of Friday's recipes, policies, standards, theories and successful results with past responsibilities * Possess business acumen and ability to manage P&L, budgets and financial projections and analysis * Must be capable of performing all functions and meeting all qualification standards for all hourly positions * Knowledge of P.O.S. system and the back office systems to fulfill management functions * Must be able to walk and stand during entire shift * Frequent bending and stooping required * Must be able to lift up to 30 lbs * Must be able to read and write English * Must be able to hear well amongst loud background noise COMPETENCIES: ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teams * Proactively identifies strong candidates and "sells" Friday's in order to get the best talent on * Identifies high potential within the team in order to maximize internal promotes * Thinks strategically when making hiring decisions to get the right people in the right positions * Identifies great talent based on diverse backgrounds, skills, and abilities as well as common passion for the business * Effectively identifies gaps in talent and assembles the right mix of people (internally and externally) on the team to complement individual and group strengths * Utilizes selection tools and processes as guidelines to effectively assess and hire the right people for the team * Knows who top performers are and takes the necessary steps to engage and retain them COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeed * Provides guidance, direction and mentoring to help managers/Team Members reach their full potential * Provides honest and upfront feedback that is specific, timely and action-oriented * Uses relentless follow-up as a method of consistently encouraging and reinforcing effective performance * Critically evaluates managers/Team Members' unique developmental needs and builds plans to maximize strengths and improve weak * Identifies what managers/Team Members are doing well and provides positive reinforcement * Delegates tasks and projects to managers/Team Members in order to help them learn new skills that can prepare them for the next level LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Friday's credo and values; effectively influences and motivates them to reach goals * Acts with integrity in all restaurant and personal dealings; demonstrates consistency in words and actions * Demonstrates genuineness, openness, and approachability and consistently treats all Team Members and Guests with dignity and respect * Effectively manages stress level during difficult situations * Demonstrates the ability to understand and adjust leadership style to fit others' needs * Rallies and harnesses the energy within the restaurant by being present, upbeat and engaged * Frequently and genuinely acknowledges and rewards strong performance * Knows when to step back and allow others to lead the charge on team initiatives FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive results * Responds quickly to changing needs and adapts as necessary to meet new challenges * Displays a positive, confident attitude for tackling new challenges and initiatives * Builds support and commitment among Team Members by explaining purpose and goals around organizational initiatives * Ensures that changes are fully integrated into operations and sustained over time * Perseveres through resistance to change with positive influence and firm accountability COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogue * Creates open dialogue within the team that results in greater clarity and understanding of goals and expectations * Demonstrates effective listening by being available to Team Members and responding to needs and concerns * Communicates the "why" behind important goals and initiatives to gain buy-in * Respects the opinions of others; listens to comments and concerns with an open mind * Holds frequent meetings where information is shared freely with managers and Team Members * Takes advantage of opportunities to engage in one-on-one communication MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results. * Ensures 100% compliance with standard operating procedures * Sets high standards and always looks to raise the bar * Follows up to ensure disciplined execution of procedures and sustained results by consistently communicating expectations and measuring outcomes * Delegates and follows up consistently in order to hold managers accountable * Confronts sub-par performance directly and hold people accountable for making improvements * Makes tough but necessary decisions in regards to discipline PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional Guest experience * Models exemplary hospitality by engaging regularly with the Guests and interacting in a positive, sincere manner * Encourages Team Members to focus efforts and attention on retaining Guests for repeat visits * Effectively balances Guest needs with TGI Friday's business needs * Utilizes unit performance data and Guest feedback to improve the Guest experience * Shows awareness of Guest needs and expectations; prevents problems before they occur * Follows up to ensure that Guest issues and complaints are addressed and resolved promptly MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact results * Analyzes financial profit and loss results, Guest satisfaction measures, and other key performance data * Uses appropriate tools and resources to monitor location's performance and understands factors that affect success and growth * Partners with the DO to devise strategies to grow the business at their location * Establishes local brand visibility to drive sales, traffic, and return visits * Displays critical insight into the key drivers of business success * Makes financial needs an important consideration in plans and decisions DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisions * Able to digest information quickly, boil it down, and identify relevant issues * Finds root causes in order to develop workable solutions to problems * Draws important connections and considers both short and long-term implications of decisions * Right or wrong - shows the willingness to make the call and accepts responsibility for decisions and results * Evaluates various solutions to problems before taking action * Acts quickly and decisively when needed based on the need and urgency of situation

Benefits: Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Job SummaryWe are seeking an experienced Restaurant Manager to join our team! As the Restaurant Manager, you will report to the General Manager and be responsible for the restaurant's operational performance and financial well-being. You will hire, train, and lead staff, ensuring they reflect the restaurant's high standards. The ideal candidate is a strong leader with experience managing a successful restaurant. Exceptional customer experience skills along with ability to work a flexible schedule. Duties and Responsibilities: Develop short and long-term goals and for the restaurant Maintain a positive company culture Ability to work a flexible schedule Hire, train, and manage employees and conduct periodic performance reviews Lead team in providing exceptional customer service Create and maintain a food and beverage budget Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Develop and coordinate marketing efforts and community events Building a culture of genuine hospitality Qualifications: High school diploma/GED Previous restaurant management experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills Compensation: $50,000.00 - $85,000.00 per year

Job Description Salary: Other Forms of Compensation: At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Filling every occasion with great food and service! We are currently seeking a Catering Director for a high-volume and premiere catering department at the University of Pittsburgh. Our Catering Director will be responsible for developing and driving catering solutions to meet our customer needs, while working closely with the Executive Chef on menu development. Events encompass a diverse spectrum, spanning from coffee services to exclusive VIP dining occasions, hosted both on-campus and off-campus. Key Responsibilities Coordinate and oversee both internal and external catering events to ensure seamless execution and outstanding customer happiness. Develop and maintain the catering marketing plan, offering clients a comprehensive event planning service and detailed menu development that aligns with their needs and preferences. Lead the hiring, training, and scheduling of catering staff, actively contributing to the development of existing catering staff in service techniques, menu presentation, policies, and procedures. Ensure the successful operations of catering functions, including meticulous control over labor and food costs, and be responsible for preparation, transportation, setup, operation, and cleanup of all events. Collaborate with the Management and Chartwells Marketing teams to implement effective strategies sought at building catering revenue and growing market reach. Foster strong client relationships to align our programs with their objectives, driving happiness and retention. Perform other duties as assigned to support the efficient functioning of dining service operations. Preferred Qualifications Associate's degree preferred. Minimum of five years of experience in catering leadership including two years in management. Proven experience in booking, selecting, and costing menu items, pricing contracts, and sourcing temporary help and equipment. Strong ability to supervise food preparation, service, and cleanup, ensuring high-quality standards are consistently met. Flexibility to work evenings, weekends, and holidays as needed. Must be experienced with computers. ServSafe Certified. Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on campus life! Join our team and be part of shaping exceptional dining experiences. Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information Req ID: 1483467 Chartwells HE CINDY SCHOENFELD [[req_classification]]

We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As an Arby's Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As an Arby's Manager, you will be the leader of your restaurant's Meatcraft . You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you: Have at least one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements. #LI-IB

Job Details 040076 - WP Penn Hills - PENN HILLS, PA Associate Restaurant ManagerDescription Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, and COGS • PRC results and DISSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Bridgeville, PA As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $55K - $65K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

We have an immediate opening for an experienced and passionate Restaurant Manager to oversee our daily operations. You will be responsible for scheduling/hiring of bar staff to ensure there is sufficient coverage during each shift and banquets/parties, and also monitoring the flow of business during each meal service. You will be responsible for balancing cash drawers, checking and dismissing servers/bus help, ensuring that equipment/lights are turned off, balancing cash drawers, and locking the building. Our ideal candidate has at least three years of industry experience, is willing/able to step into a bartending/serving position as needed, and is reliable and trustworthy. Restaurant Manager Duties and Responsibilities · Recruit, train, and supervise restaurant staff · Create bar schedules to ensure adequate staffing · Balance cash drawers · Handle complaints, conflicts, questions, and suggestions from restaurant patrons and employees · Ensure that equipment, lights, etc. are turned off and lock doors · Answer phone calls and handle banquet information · Be flexible and remain calm under stressful situations View all jobs at this company

Job Description Wolfoods operates summer camp kitchens across the country between May - September. We are looking for and experienced, motivated, and capable FOOD SERVICE OPERATIONS DIRECTORS. IS NOT LOCAL. You will be living abroad on-site for the term of the contract. This is a HANDS-ON & demanding position!! All lead staff will live on site at the job location - Room, Board, & Travel Expense Assistance are provided. The position requires the ability to flawlessly execute the Wolfoods Camp Food Service Program. You must possess knowledge of food allergens and the ability to create dishes for people with a multitude of dietary restrictions and combination of restrictions. It will require planning, recipe execution, and strict sanitation practices to avoid cross contamination and cross-contact. You must be able to facilitate the duties and responsibilities of creating, implementing, and maintaining the Service & Culinary needs of the assigned camp. You must be able to maintain clean and comfortable surroundings, in a fast-paced environment, while ensuring correct service timing, food quantity, and food quality are accurately provided for all meal periods and special requests. This position requires the ability to communicate with children, exchange students, front and back of house staff, directors, managers, counselors, leaders, specialists, and diners professionally and effectively. A keen sense of urgency is a must for this position, and you must be able to answer all Service & Culinary related questions, in accordance with Wolfoods Standards of Service Guidelines. The lead staff will manage all aspects of the food service operation to deliver high levels of camp diner satisfaction, compliance with camp standards, controlling the budget, and training staff on service standards. The position will be the primary contact liaison between the camp and the kitchen and will therefore attend all relevant meetings and events, manage payroll, control the flow of special requests, and avail themselves to any concern as expressed by camp leadership. This job requires initiative, leadership, hands-on self-reliance, and judgment. Duties & Responsibilities: Perform all duties toward the goal of providing excellent guest service in an efficient manner Develop effective schedules for the staff based on levels of business and budgetary guidelines Schedule and coordinate all side work for personnel Maintain cleanliness and organization in the Dining Hall according to established standards of sanitation Maintain appearance and uniform standards Has a presence on the floor during meal periods to observe, monitor, and follow up on all areas of the dining hall operation Work with the chef on duty in maintaining high standards of food presentation and sanitation Train and develop all FOH dining personnel Provide ongoing feedback to all service personnel concerning standards and performance Communicate with the Head Chef and Camp Directors daily concerning all aspects of the dining hall operation Frequently interact with diners for general feedback Ensures the dining hall is open and prepared 15 minutes prior to service Implements a checklist system to facilitate the dining hall throughout the day. Follows Wolfoods initiatives for environmental practices to minimize wasted energy and resources Is knowledgeable of all menus and specifications Maintain constant follow up with dining hall standards Follows company standards for safety practices to minimize risk to self and others Responsible for daily reporting Effectively communicates with subordinates, co-workers, and supervisors Able to motivate and foster a positive work environment Attend related in-service training and staff meetings Understand Food Safety as it pertains to special diet food preparations and cooking for individuals with allergies Professionally Interact with Campers, Staff, & Parents Control Inventory Place Orders Project Management Communication Uphold Wolfoods Standards of Service, & Quality Maintain Health Department Sanitation Standards Manage Staff Client Relations Follow the comprehensive Wolfoods Camp Food Training Program Use weights and measures to properly execute recipes Prepare all menu items and special request events Follow standardized recipes Ensure that production is accurate in timing, quantity, quality, and plating Actively lead in planning, scheduling, directing, and training Understand the importance in cross utilization Understand the importance of utilizing excess production Estimate production needs, establishes par levels, orders adequate supplies, and maintains inventory Places accurate food orders ahead of time Ensure kitchen and equipment are maintained to health standards Teach and enforce safety regulations Specialized Food Preparation for events Assist in developing and tasting recipes Assist in planning menu Recommends equipment purchases May act as a Front of House supervisor when necessary Qualifications & Experience: 4+ years Commercial Kitchen Experience in a Lead Role Minimum three professional references required with application submission Proficient in relevant skills relating to specific role Quality Driven Ability to Self-Motivate High Level Computer Literacy Recognize and Uphold Health Department Standards Able to both lead a team & take direction Minimum 6-day work 70-hour week Must live on-site in a rural setting with the possibility of shared living spaces Must be able to stand for long periods of time Must be able to lift and carry 50 pounds Must be able to bend, stretch, and reach for extended period of time Must be ServSafe Manager Certified Must possess a ServSafe Allergens Certification before the start of camp (Company Sponsored) Ability to work under pressure in environments that are above/below average temperatures Must be able to cook from scratch Institutional and batch cooking experience - Highly Desired Ideal candidates are: Looking for seasonal, summer opportunities Enjoy the challenge of a high-volume production kitchen and dining facility Embrace a teaching and learning culture Get excited about being a part of a team and community Are available to relocate for the summer season in a rustic living environment Employment Package Includes: Competitive Pay Bonus System Room Board Transportation Expense Assistance Seasonal Summer Contracts About Wolfoods, Inc. WOLFoods breaks away from the standard approach towards "camp food" by eliminating the standard Freezer to Table fare and improving it with Home Style Scratch Cooking. Partnering with Camps committed to offering campers healthy, fresh, and delicious foods, WOLFoods is changing the perception of camp food into something more of suitably called Camp Cuisine. Summer Camp Kitchens and Dining Halls are a great opportunity to educate campers on the importance of Balanced Diets and Green Initiatives. A diverse menu offering allows campers to not only enjoy their favorites, but to experience culture through exploring cuisine. Each meal offers something freshly baked on site by one of our professional bakers in the camp Bakery. Campers can enjoy perfectly executed entrees or they may enjoy an offering from the Morning Fruit and Yogurt Bar at breakfast and during lunch and dinner, the Salad Bars. No camper is left without personalized care. Any camper requiring Special Diets is attended to with the importance by one of our trained chefs. Wolfoods is practiced and prepared to cook for an array of diets ranging from Kosher to Nut Free, or Gluten Free to Vegan. The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role. Wolfoods Food Services is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.

Job Description Assistant Restaurant Manager Several Locations in Washington County, PA $40-45K + benefits, 401K, PTO Large Franchise with multiple locations - Great potential for growth and advancement! We're a dynamic and fast-paced franchise with 15 locations throughout the Greater Pittsburgh area, seeking an experienced and motivated Assistant Restaurant Manager to join our team. As an Assistant Manager, you'll play a key role in driving sales growth, developing team members, and delivering exceptional customer experiences. Responsibilities: Support the Restaurant Manager in overseeing daily restaurant operations Lead shifts, manage labor, and drive sales growth Develop and coach team members to achieve operational excellence Implement company initiatives and maintain brand standards Ensure high levels of customer satisfaction and retention Participate in inventory management, labor scheduling, and cost control Compensation and Benefits: Competitive salary: $40,000 - $45,000 per year Full benefits package 401(k) with company match Generous PTO policy If you're a results-driven leader with a passion for delivering exceptional customer experiences, we want to hear from you! Apply today or send your resume directly to ************************* to join our team and take your career to the next level.

Job Description Job purpose To provide FREAKY world class customer service to Jimmy John's customers while spreading the love through FREAKY FAST JJ's sammies. Blow your Manager away with your personality and service to customers. Blow your coworkers away with your team player attitude. Duties and Responsibilities Be a Role Model to new Team Members Provide excellent Customer Service Adhere to Team Member Handbook Policies and Procedures Maintain and foster Company Culture Prep and make sandwiches (pull meat, prepare veggies, bake bread) Maintain store cleanliness Maintain Food Safety Maintain Workplace Safety Maintain Store and Equipment Safety Slice and prep Train team members, run shifts Inventory control and analysis Assist with recruiting efforts Interpret business KPI's Manage to KPI's Attend weekly store meetings Qualifications Must be 18+ Must have state required Food Handlers Card for CA and AZ only Preferred 1-year management experience Must be a good coach to develop team Must be coachable Must have experience in dealing with customer and employee issues Must be energetic, enthusiastic, confident, and outgoing Must be computer proficient Must have open availability Working conditions Must be able to work in a moderately loud and fast-moving environment. Jimmy John's stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven. Physical requirements Must be able to stand for length of shift. Must be able to lift up to 30 pds. Must be able to climb ladder if needed.

Job DescriptionDescription: Bean Sprouts Café is a women-owned, award-winning, hip & healthy café concept located inside family destinations such as children's museums and science centers. Our philoso PEA: Spark children's appetites with yummy, good-for-you food; and delight grown-ups with a happier mealtime! About the Assistant Manager Position The Assistant Manager supports the General Manager, helping to ensure the day-to-day operations run smoothly; acts as the Manager on Duty in the General Manager's absence; and performs all café duties and responsibilities as a member of the cafe staff. Assistant Manager Responsibilities Create a HIPP (healthy, innovative, positive, and playful) work environment in alignment with Bean Sprouts' core values. Ensure that all menu items are consistently prepared and served according to Bean Sprouts Café's recipes, portioning, cooking and serving standards. Maintain a clean and safe work environment and ensure adherence to food safety standards. Support the General Manager in staffing, training, and team member development. Assist with ordering, inventory, and waste control. Responsible for all store funds while on shift by enforcing cash-handling policies. Assists Manager with banking responsibilities and accounting. Requirements: Motivated self-starter dedicated to providing an excellent customer experience. 1 to 3 years of restaurant experience. One or more years of supervisory experience. Manager's Food Safety Certification. (If you don't have one, we will help you get one!) Comfortable engaging with children. Able to lift up to 25 pounds and stand for 4 to 8 hours with or without accommodation. Benefits and Perks Group health care coverage Paid time off Discount on food and café merchandise Discounts and free tickets to our family destinations Family-friendly hours - No night shifts! No grease! An energetic company that values employees' thoughts and innovative ideas Successful passage of a criminal background screen is required to meet position eligibility. Bean Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with applicable legal requirement. Applicants with disabilities can request assistance or an accommodation if unable to use or access our website. Please contact Bean Sprouts Human Resources at ************ for assistance. Bean Sprouts is an Equal Opportunity Employer and is committed to ensuring an equitable and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Benefits: Tips Weekly Pay Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Free food & snacks Free uniforms Training & development Job description COMPANY OVERVIEW: Based in Pittsburgh PA, 3E Franchise LLC is a proud franchise of Laynes Chicken Fingers. We are growing rapidly and will have restaurants in Pennsylvania, West Virginia and Ohio. We are guided by our values and Get it Done Attitude. We Offer: Full Time & Part Time Shifts Employee Rewards & Recognition Program Discounted Meals Flexible Schedules What will you do? As a member of our restaurant team you will be an important part of creating a positive dining experience for the guests visiting our restaurant. Whether you are a cashier, working the drive thru, front of house staff or in the kitchen, you and your team our the reason your customers continue coming back. You will be trained on all crew positions such as, cashier, drive thru, and the production line. Full Time Part Time Days Nights Weekends Holidays (We are CLOSED on Thanksgiving Day and Christmas Day) Whether youre looking for a change in your career or taking the first step, 3E is a goal oriented company where you can develop your skills. We look forward to hearing from you! If youre an ideal candidate you excel in these areas: Communicating respectfully in team environments Working in a fast-paced environment and thinking on your feet Problem solving Holding yourself to high standards of integrity and customer satisfaction Listening to and communicating with customers Projecting a positive attitude when the pressure is on Following process and procedure to ensure work safety and cleanliness At 3E Franchise, our vision is to make our Brands, thee place to stop for an amazing meal and friendly environment that serves our communities. Requirements Ability to work in warm and cold temperatures Ability to stand for 8-10 hours Ability to lift up to 50lbs Ability to climb small ladders Ability to perform the following motions Bending Squatting Twisting Pulling Reaching EEO Statement 3E is an Equal Opportunity employer. All persons shall be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender(including pregnancy, childbirth and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status or and other characteristic provided by applicable federal, state or local laws. ADAA 3E will endeavor to make a reasonable accommodation/modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. Pay: $13.50 per hour Benefits: Employee discount Flexible schedule Food provided Paid training Referral program Restaurant type: Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Morning shift Late Night shift (transportation provided to home address for closing employees only via Lyft) Weekly day range: Monday to Friday Rotating weekends Weekends as needed Experience: Quick service & fast food restaurant: 1 year (Preferred) Shift availability: Day Shift Night Shift Late Night Ability to Relocate: Pittsburgh, PA 15224: Relocate before starting work (Required) Work Location: In person

Benefits: Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance COMPANY AND CULTURE DESCRIPTION: Ritual House is a trendy restaurant concept located in the Historic Union Trust Building in the heart of Downtown Pittsburgh. We specialize in Elevated American cuisine with global influences, a dynamic hand crafted cocktail program, a vibrant atmosphere, and a truly unique dining experience. Job Summary We are seeking an experienced Restaurant Manager to join our team! As the Restaurant Manager, you will report to the General Manager and be responsible for the restaurant's operational performance and financial well-being. You will hire, train, and lead staff, ensuring they reflect the restaurant's high standards. The ideal candidate is a strong leader with experience managing a successful restaurant. Maintaining high customer service standards and guest relations are required. Duties and Responsibilities: Maintaining a positive Company Culture Develop short and long-term goals and for the restaurant Hire, train, and manage employees and conduct periodic performance reviews Lead team in providing exceptional customer service High Customer Service Standards Handling feedback with constructive, professional responses and feedback Create and maintain a food and beverage budget Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Develop and coordinate marketing efforts and community events Building a culture of genuine hospitality Qualifications: High school diploma/GED Ability to work a flexible schedule Previous restaurant management experience Familiarity with Microsoft Office, OpenTable, TripleSeat, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills Compensation: $62,000.00 - $72,000.00 per year

Job Details 040070 - WP North Shore - Pittsburgh, PA Associate Restaurant ManagerDescription Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, and COGS • PRC results and DISSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

Job Description Job purpose To provide FREAKY world class customer service to Jimmy John's customers while spreading the love through FREAKY FAST JJ's sammies. Blow your Manager away with your personality and service to customers. Blow your coworkers away with your team player attitude. Duties and Responsibilities Be a Role Model to new Team Members Provide excellent Customer Service Adhere to Team Member Handbook Policies and Procedures Maintain and foster Company Culture Prep and make sandwiches (pull meat, prepare veggies, bake bread) Maintain store cleanliness Maintain Food Safety Maintain Workplace Safety Maintain Store and Equipment Safety Slice and prep Train team members, run shifts Assist with recruiting efforts Interpret business KPI's Attend weekly store meetings Qualifications Must be 18+ Must have state required Food Handlers Card for CA and AZ only Preferred management experience Must be a good coach to develop team Must be coachable Must have experience in dealing with customer and employee issues Must be energetic, enthusiastic, confident, and outgoing Must be computer proficient Working conditions Must be able to work in a moderately loud and fast-moving environment. Jimmy John's stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven. Physical requirements Must be able to stand for length of shift. Must be able to lift up to 30 pds. Must be able to climb ladder if needed.

We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As an Arby's Manager, you could be the one helping your restaurant management team and team members to success. You! And you're in the right place if you're here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As an Arby's Manager, you will be the leader of your restaurant's Meatcraft . You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you: Have at least one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements.