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Restaurant manager jobs in Charlotte, NC

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  • General Manager

    Community Choice Financial Family of Brands 4.4company rating

    Restaurant manager job in Rock Hill, SC

    Your Opportunity: General Manager Titlemax Rock Hill, SC As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Operations experience in a leadership capacity. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.* **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
    $19.3 hourly Auto-Apply 5d ago
  • Restaurant General Manager

    Zaxby's

    Restaurant manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-70k yearly est. 2d ago
  • Kitchen Manager

    Carowinds 4.2company rating

    Restaurant manager job in Charlotte, NC

    Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals. Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park. The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: • Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage • Creates and manages schedule based on budgeted attendance and business needs • Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws • Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation. • Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans • Recruits, interviews, hires and trains divisional staff as needed • Ensures the availability of all needed materials and equipment for efficient operation of the department/division • Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment • Other duties may be assigned Qualifications: • At Least 21 Years of Age • High School Diploma or GED • 6 - 10 Years Culinary Experience • Ability to manage multiple facilities, foods and logistics distribution development • Knowledge of knives, major kitchen production equipment and bakery and pastry work • Basic computer skills, including Microsoft Outlook, Excel and Word • College or culinary training or extensive cooking and production experience • Ability to work nights, weekends and holiday periods to meet business needs • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
    $35k-49k yearly est. Auto-Apply 24d ago
  • Restaurant Assistant Manager

    Zaxby's

    Restaurant manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $34k-48k yearly est. 2d ago
  • Restaurant Manager

    The Ballantyne, A Luxury Collection Hotel, Charlotte

    Restaurant manager job in Charlotte, NC

    Restaurant Manager - MGRRESTN Department: Food & Beverage Reports To: Director of F&B An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive. Job Overview: The Restaurant Manager oversees the daily operations of the restaurant. The ideal candidate will be a passionate hospitality professional with a proven track record of success in managing restaurant teams, delivering exceptional customer experiences, and driving revenue. Responsibilities: Operations Management: Oversee all aspects of restaurant operations, including staffing, scheduling, training, and performance management. Ensure adherence to all food safety, sanitation, and health regulations. Maintain a clean, safe, and organized restaurant environment. Monitor and control food and beverage costs. Manage inventory and purchasing. Customer Service: Deliver exceptional customer service, ensuring guest satisfaction. Handle guest complaints and resolve issues promptly and professionally. Build and maintain strong relationships with guests. Team Leadership: Recruit, hire, and train restaurant staff. Motivate and inspire the team to achieve high performance. Foster a positive and collaborative work environment. Conduct regular performance reviews and provide feedback. Financial Performance: Analyze financial reports to identify areas for improvement. Develop and implement strategies to increase revenue and profitability. Manage labor costs and control expenses. Menu Development: Assist in menu planning and development. Ensure food quality and presentation standards are met. Event Planning: Coordinate and execute private dining events, banquets, and special occasions. Qualifications: Proven experience as a Restaurant Manager or similar role in a high-volume restaurant. Strong leadership and management skills. Excellent communication and interpersonal skills. Knowledge of food and beverage operations, including menu development, cost control, and inventory management. Proficiency in POS systems and restaurant management software. Ability to work flexible hours, including weekends and holidays. Passion for the hospitality industry and a commitment to providing exceptional guest experiences. Perks & Benefits: Medical, Dental, Vision Hotel Discounts Paid Time Off Employee Assistance program This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. EEO and ADA Statements The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
    $41k-56k yearly est. 4d ago
  • General Manager - Charlotte

    Old Navy

    Restaurant manager job in Charlotte, NC

    Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Old Navy Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $44k-83k yearly est. 5d ago
  • Director of Food & Beverage

    Northwood Hospitality 4.5company rating

    Restaurant manager job in Charlotte, NC

    The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department. JOB DUTIES Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards. Develops new menu items and sets pricing, keeping in tune with the market. Improves existing practices and services both in the front and back of the house. Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department. Follows company policies and procedures and is able to communicate them effectively to subordinates. Formulates short- and long-term operational and financial plans for the food and beverage department. Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs. Prepares the annual F&B operations budget. Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations. Ensures proper procedures for handling of financial transactions and credit control. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant. Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews). Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner. Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines. Maintains constant communication between departments and keeps other departments informed about special programs and events. Fulfills Manager on Duty (MOD) shifts. MINIMUM QUALIFICATIONS Associates degree in hospitality field preferred Previous hotel management experience The Luxury Collection brand experience preferred Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook) Ability to speak, understand, read and write the English language Excellent verbal and written communication skills Ability to multi-task in a fast paced environment Ability to apply appropriate resolution to stressful and emergency situations Ability to be on-call 24/7 Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move up to 10 lbs. Ability to work a flexible schedule, including nights, weekends, and holidays The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace. We are a drug-free workplace. Pre-employment drug testing is conducted.
    $70k-93k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Twin Peaks Restaurant 4.0company rating

    Restaurant manager job in Concord, NC

    TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties and responsibilities of an Assistant General Manager include, but are not limited to: * Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees. * Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions. * Cash handling procedures are being followed. * Help with Assistant management development as he or she develops into the AGM level. * Proactively recruit as needed. * Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline. * Handles volume and stress with composure and finesse. * Upholds the standards and expectations. * Knowledge of systems, methods and processes that contribute to great execution. * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately. * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. * Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations. * Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks. * Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs. * Practice sound inventory control. * PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval. * Dress and act professionally each day to set a good example for all employees. * HOH and FOH productivity. * Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A". * Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments. * Audit ready always. (Daily/Shift Critical Audits) * Paying invoices/Reviewing invoices * Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked. * Maintaining and staying within compliance for Peaks Point Training. * Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable) * Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable) * Ensure that alcohol is always served responsibly and in accordance with the law. * Mathematical skills necessary to understand PNL, cost controlling, etc. * Uniform Standards followed (FOH/HOH/Management) * Restaurant overall Organization and Cleanliness. * R&M program. * Employee files up to date with proper documentation. * Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc. SUPERVISION RECEIVED: This position will report to their General Manager. SUPERVISION EXERCISED: Managers and full restaurant staff. UNIFORM STANDADS: The General Manager must look professional always. * Twin Peaks logo, non-wrinkled polo (tucked in). * Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching. * Socks- appropriate dress socks for slacks or jeans. * Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match. * O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS: * Must have substantial leadership experience in high-volume restaurants and/or bars. * Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits. * Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. LANGUAGE SKILLS: Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. CERTIFICATES, LICENSES, REGISTRATIONS: Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS: The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice. MANAGEMENT TEAM DEVELOPMENT: * Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises. * Management development program on Peaks Point and providing materials for success in development. * Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. WHAT SUCCESS LOOKS LIKE: Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
    $38k-48k yearly est. 60d+ ago
  • Director Of Food & Beverage

    The Mecklen Hotel a Tribute Portfolio By Marriott

    Restaurant manager job in Charlotte, NC

    Job Description Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel. We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction. Apply today! Responsibilities: Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations. Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability. Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality. Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business. Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience. Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers. Qualifications: A bachelor's degree in hospitality management or a related field is preferred but not required. A minimum of 3-5 years of experience in food and beverage management. About Company We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city's growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive - and where you'll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.
    $77k-112k yearly est. 7d ago
  • Restaurant General Manager

    First Watch Restaurants 4.3company rating

    Restaurant manager job in Charlotte, NC

    To act as the General Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The General Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company and developing restaurant management and staff. Responsibilities * Provide management coverage of operating hours and direct supervision of operations in an individual restaurant * Meet or exceed established sales, revenue and profitability goals, SLEBITDA movement in a positive direction * Ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues that are categorized, coded and posted through control processes * Define, manage and oversee the monthly and annual sales objectives for the restaurant * Manage and ensure that all revenues, cash, credit or company collateral are properly deposited and accounted for, and are secured into the company's operating bank account * Identify and resolve sales and profit problems at the restaurant * Ensure the integrity and operational functionality of all POS and security systems and equipment * Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness * Ensure company standards in product and restaurant specifications * Ensure safe working conditions as required by OSHA and federal, state and local governing bodies * Report and arrange for any necessary maintenance and repair work * Manage all internal/external communications in a timely and effective manner * Verify and complete all required paperwork on a timely basis * Supervise, guide and train team members both front of the house and back of the house to meet established objectives * Communicate with managers, hourly employees, and customers, and provide positive feedback and promote a positive image of the restaurant and good employee morale * Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop managers and hourly employees * Train staff in all proper EOD procedures, including check out procedures * Regularly counsel and coach managers and other employees * Entrusted with decision-making authority to discipline, suspend or discharge employees as appropriate. * Evaluate managerial staff, along with the Regional Manager, with formal evaluations, and regularly evaluate managerial staff informally * Evaluate hourly staff, along with the Operations Manager, with formal evaluations, and regularly evaluate hourly staff informally * Lead and run a shift effectively and develop and train Operations Managers to do the same * Conduct and determine regular managerial staff meetings and team member meetings * Set goals and assignments for managerial and hourly team members, including recognizing good performance and coaching poor performers * Delegate management responsibilities to managerial staff and assign tasks to team members, and ensure all required responsibilities and tasks are performed and completed effectively * Execute effectively and train other managers to do the same - use of the Daily Shift Card and Red Book * Train management/staff in all proper EOD procedures, including banking * Utilize "time chit" method of daily employee performance review * Ensure maintenance of a safe and harassment free workplace * Entrusted to take quick and responsible action in solving problems and to use reason when dealing with employee disciplinary issues and handling customer complaints * Initiate and follow-up of phone call and email communications in a timely manner and as appropriate Additional Responsibilities: * Forecast and determine scheduling needs for the individual restaurant * Prepare and post weekly work schedules, and ensure the schedule is implemented properly * Address issues resulting from critical violations on Health or Steritech Inspections in a timely and professional manner * Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary * Accurately complete payroll, weekly, mid period and EOP administration work properly * Effectively promote First Watch outside the restaurant * Obtain and maintain safe food handler certifications * Through communication with the Operations Manager, Regional Manager and Home Office, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner * Regularly interview applicants for employment, make hiring decisions for the restaurant, and regularly coach and include other managers in the process * Regularly channel communication up through the Director of Operations and Regional Vice President * Ensure and maintain appropriate managerial and hourly staffing levels at the restaurant * Effectively plan and lead weekly manager meetings and monthly server meetings * Perform ongoing inspections in all areas of the restaurant and take any and all appropriate action * Ensure compliance with federal, local, and state laws, company policies and procedures Qualifications * Staff/Budgetary Responsibilities: The General Manager will typically have 1-2 direct reports and be responsible for a staff of up to 40 employees. The General Manager will be responsible for revenue operations in excess of one million dollars. Additional Requirements: * A High School Diploma * Bachelors of Arts - concentration in food & beverage, business, marketing or management is preferred * Minimum three to five years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred * Must have completed Culinary and Food Expert (CAFÉ) training program * Effective oral and written communication skills * Regularly work 50-55 hours per week * Must hold a valid driver's license and drive for company business as required * Ability to manage, lead, coach, teach and train others, including with respect to management responsibilities, culinary duties, and host and service duties * Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives * Human Resources management skills in employee relations, recruiting and retention and employee recognition * Ability to supervise and oversee employees in roles from entry level to mid-level management * Ability to work with no supervision and prioritize all operations of the restaurant * Ability to make difficult and quick decisions * Advanced analytical and problem solving skills * Excellent computer skills with emphasis on MS operating systems * Exceptional organizational skills and attention to detail * Strong communication, presentation and writing skills * Ability to communicate effectively with all levels of management * Ability to work well under pressure in a fast paced, dynamic environment * Ability to multitask and prioritize effectively * Ability to effectively manage teams as well as work effectively as part of a team * Passion for providing excellent service and quality Additional Physical Requirements: * Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discriminations in sound * Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. * Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis * Must be able to tolerate temporary exposure to extreme temperatures and temperature changes Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $48k-70k yearly est. Auto-Apply 13d ago
  • Restaurant Catering Manager

    The Great Greek

    Restaurant manager job in Charlotte, NC

    Restaurant Catering Manager Position Available - South Florida- Summer North Carolina-Spring Southern California-Winter/Spring/Summer We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Looking for creative, hardworking, resourceful, and entrepreneurial applicants To expand catering program To sell catering within the inland empire and specifically Rancho, Chino, and Walnut Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. A Catering Manager is a professional who is responsible for monitoring the quality of food and service at their outlets. They ensure that all operations run smoothly, from cooking to serving customers, in order to achieve peak performance every day. Responsibilities:· Gather customer requirements (like number of guests and event dates)· Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)· Determine requirements in ingredients and set portions.· Schedule staff shifts.· Train and manage wait staff and kitchen personnel.· Oversee food prep and customer service.· Report on expenses.· Manage stock and place orders as needed.· Ensure compliance with health and safety regulations.· Arrange food tastings with potential customers.· Requirements and skills.· Work experience as a Catering Manager, Restaurant Manager or similar role· Understanding of food hygiene.· Hands-on experience with creating menus from scratch.· Excellent organizational and time-management skills· Customer service attitude.· Ability to remain calm and make quick decisions under stressful circumstances.· Flexibility to work during weekends and holidays.· Certification in hospitality or culinary management is a plus.· Requires use of technology Requirements:· High school diploma or GED · Previous supervisory experience in the hospitality industry · Strong multi-tasking skills· The physical ability to remain standing for long periods of time.· Exceptional organizational, communication, and customer service skills· Strong administrative skills Objective : We are looking for a versatile and well-organized catering manager to oversee our event catering services. As a catering manager, you will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff. To be successful as a catering manager, you should possess extensive experience in event catering and delivering cost-effective services. Top-notch catering managers build good relationships with customers and exceed expectations. The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality. The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
    $42k-60k yearly est. Auto-Apply 60d+ ago
  • Associate Director of Dining Services

    Brookdale 4.0company rating

    Restaurant manager job in Charlotte, NC

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's degree (B.A.) from four-year college or university with two to three years related experience and/or training; or twelve years of experience and/or training in Food Service Management, Culinary Arts or Hospitality as the educational equivalent preferred. Some experience working with seniors and older adults beneficial. Certifications, Licenses, and Other Special Requirements Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Must be ServSafe Certified. Registered Dietitian or Certified Dietary Manager preferred. Must have a valid driver license and access to a private vehicle for business use. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Basic knowledge of PC's and Word Processing Software required, preferably in a Microsoft Windows environment. Additional skills in foreign languages other than English preferred to communicate with property staff and residents. Training and hands-on experience in food preparation and menu planning essential. Effective written and oral communication skills. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Frequently Vision Brookdale is an equal opportunity employer and a drug-free workplace. Assists in the day to day operation of all food and beverage operations at the community, by maintaining company standards and meeting financial expectations of the department. Assists the current Dining Services Director as needed or performs the duties of the Dining Services Director in their absence. Assists in the supervision of preparation and cooking of food as determined by standard recipes. Maintains a quality assurance program that guarantees residents receive fresh, tasty, well-prepared meals served promptly and politely. Develops well-balanced recipes and menus in collaboration with chef and Dining Services Director. Maintains the resident request logbook and forwards these request to the chef and Dining Services Director. Remains knowledgeable of all menus and descriptions. Assists in maintaining food costs and ensuring budgetary compliance. Assists in the purchasing all food and non-food items. Assists with the scheduling of all food service personnel to maintain compliance with budgetary guidelines. Assists with resident billing of food service charges. Assists in the maintenance of all department logs and ensures bookkeeping policies are followed. Assists in ensuring all food and beverage is stored, handled and prepared under safe and sanitary conditions as set forth by the company and the local, state and county health departments. Acts as the facility's representative for any health department of other required inspections; assures compliance, follows up to assure any deficiencies are immediately corrected in the absence of the Dining Services Director. Hires, trains, disciplines and terminates departmental employees in accordance with company policies. Assists in ensuring all department training standards are met and up to date. Supervises the daily operation of dining room(s) and room service. Ensures room service orders are delivered timely and properly with the Dining Room Manager. Ensures smooth and timely opening of the dining room. Inspects side work to ensure completion and closes dining room with the Dining Room Manager. Provides supervision for special functions in the absence of the Dining Services Director. Assists appropriate staff to coordinate special events. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $39k-55k yearly est. Auto-Apply 60d+ ago
  • Asst. Restaurant Manager

    Reid's Fine Foods

    Restaurant manager job in Charlotte, NC

    Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol. Assistant Restaurant Managers report to the Restaurant Manager yet oversee the day-to-day functions of the restaurant area and schedules. Assistant Restaurant Managers also must also be able to perform the same functions as the other restaurant employees. Responsibilities and Duties · Ability to create a positive atmosphere and demonstrate how a leader should be by showing integrity, accountability, empathy, humility, resilience, vision, and upbeat attitude. Must maintain a high positive energy level for staff, efficiency, and great quality service standard. · Ability to communicate. Must effectively communicate with Guests, the Chef Team, Team Members and Upper Management. · Treat all team members fairly and respectfully. · Must have ability to lift 25lbs or more. · Ability to stand/walk for 8 or more hours per shift. · Greet customers and acknowledge their needs and requests. Ensure customers satisfaction. · Build, coach, manage and develop team. · Open and close restaurant properly by following any checklists for department. Ability to work flexible schedule of nights, weekends, and Holidays. · Understands and complies consistently with Reid's Fine Foods policies and procedures. · Communicate with Restaurant Manager on performance issues on performance issues, complaints and devise a plan of action to resolve issues. · Hire and train qualified staff. · Evaluate employee performance and provide additional coaching and support as needed. · Promptly report any equipment/product issues to Restaurant Manager or General Manager. · Prioritize tasks effectively to ensure most important task are completed on time. · Knowledge of the menu, with the ability to make suggestions. · Check IDs for guest appearing under 30 years of age. · Deal with complaints and problems with a positive attitude. · Handle food and beverage by following all sanitation and safety regulations. · Able to handle money accurately and operate a point of sale system. Will also be responsible for nightly bar deposit; forms must be filled out properly and ready to be deposited the next morning. · Ability to work in a fast-paced work environment and deliver orders in a timely manner. · A positive attitude and ability to work well under pressure with servers, bussers, cooks, and other staff. · Assist Restaurant Manager with ordering supplies/alcohol as well as monthly inventory counts. · Assist Restaurant Manager with scheduling for the wine bar when shifts are needed to be covered. · Assist in ABC Audit Reporting and tracking. · Must understand weekly labor targets for wine bar as sell as watching labor during shifts and staffing · Assist and support upper management in all departments. Compensation: $49,000.00 - $52,000.00 per year Reid's is the Carolina's leading specialty food store and a favorite culinary destination. Reid's specializes in superior meats, wines, regional provisions, locally grown produce, seasonally fresh meals & gift baskets for our loyal customer base. Reid's is looking for hardworking, enthusiastic, and knowledgeable people to join our team! We offer a safe and exciting work environment with the opportunity to learn and grow within the company. In addition to a positive work environment and opportunities for career growth, Reid's offers medical/dental/vision insurance, paid time off, commuter benefits, discounts, and more!
    $49k-52k yearly Auto-Apply 60d+ ago
  • Restaurant Assistant Manager

    Calle Sol Latin CafÉ

    Restaurant manager job in Charlotte, NC

    Assistant Manager | FS Food Group Join our team at FS Food Group, the premier restaurant group in the Carolinas, as we embark on an exciting journey of growth and success! We're actively seeking passionate and experienced Assistant Managers to be integral parts of our thriving operations. If you thrive in a full-service, high-volume environment and are ready to make your mark in the hospitality world, we invite you to apply and become a part of our dynamic team. Our commitment to innovation and shaping the local dining scene is evident in our ambitious plans for further growth in and around the Charlotte area. Why Join the FS Food Group Family? Competitive compensation based on experience. 100% Employer-paid Medical and Dental Insurance for all management. Employer-paid life insurance after 6 months of service. Achievable Monthly Bonus Program Paid Time Off starting at 6 months of service. Continued career development and unlimited growth opportunities 50% dining discount at all FS Food Group restaurants in North and South Carolina A "Day in the Life" as an Assistant Manager: You will be responsible for overseeing all aspects of the company's operations, including assisting the general manager in front-of-house operations. You will ensure there is always management presence on the floor by communicating with the additional managers on duty and delegating the completion of the daily administrative tasks that include but are not limited to invoice entry, bank runs, new hire orientations, and interviews. The assistant general manager will help in the ongoing coaching and development of hourly and department managers. You will be the point person for the location if the general manager is unavailable. Assistant Manager Responsibilities include but are not limited to: • Collaborate with the General Manager to ensure positive guest service, exceeding dining expectations. • Assist in the hiring, supervision, and development of teams, fostering a positive and motivating work environment. • Skillfully assess day-to-day operational demands and address restaurant concerns effectively. • Ensure accurate and efficient completion of financial, personnel, and administrative duties in accordance with company policies and procedures. • Uphold health safety and sanitation standards, including food handling, cleanliness, and restaurant maintenance. • Ensure consistent compliance with operational standards, company policies, and relevant laws and ordinances. Assistant Manager Requirements: Minimum of 4 years' experience of full-service management experience in a high-volume restaurant setting. Advanced knowledge of restaurant financials including how to read budgets, labor projections, and a P&L statement. Advanced knowledge of food safety and sanitation requirements in Mecklenburg County. An ability to identify weaknesses and provide coaching where necessary. Strong problem-solving skills. Great interpersonal and communication skills. Computer literate with basic Excel knowledge. The ability to pivot when curve balls get thrown at you and keep your composure. Valid ServSafe certification is a plus! Must have the stamina to work a 50-55hour work week on average. Join us in shaping the future of FS Food Group and be part of our commitment to excellence and growth in the restaurant industry! FS Food Group Concepts: Midwood Smokehouse Mama Ricotta's Paco's Tacos & Tequila Calle Sol Little Mama's Italian Yafo Kitchen Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Referral program Employee discount
    $34k-48k yearly est. 28d ago
  • Assistant Restaurant Manager

    Popeyes

    Restaurant manager job in Charlotte, NC

    We are looking for self-motivated, fun, and energetic people to join our team. We treat our people with respect and honesty. We are also committed to providing our employees with a stable, safe, and enjoyable work environment so they may realize their greatest potential and explore your career potential. Assistant Restaurant Manager's Benefits Dental Insurance Medical Insurance Vision Insurance Free Meals Vacation Life Insurance Options (after waiting period - 18 and older only due to legal constraints) Short Term Disability Option (after waiting period - 18 and older only due to legal constraints) Accidental Insurance Option (after waiting period - 18 and older only due to legal constraints) Cancer Insurance Option (after waiting period - 18 and older only due to legal constraints) Free Meals Assistant Restaurant Manager's Essential Duties and Responsibilities Oversee guest services and resolve issues. Food order and chicken order Training and coaching team members Running a daily shift Forecasting, crew schedule Adhere to all safety and sanitation regulations. Supervise product production. Food order and chicken order Training and coaching team members Unloads and stocks inventory items as needed Prompt and regular attendance on assigned shifts Acts with integrity and honesty, and promotes the culture of Popeyes Assistant Restaurant Manager's Qualifications and skills Must be at least eighteen (18) years of age Comfortable working in a fast-paced environment Ability to interact in a positive and professional manner with Guests and coworkers Willingness to learn all areas of restaurant operations & work multiple stations Available to work evenings, weekends, and holidays Assistant Restaurant Manager's Physical Demands Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently, Ability to carry products/boxes and miscellaneous weighing no more than 60 pounds Consistently operates registers Consistently handle product preparation Consistently kneel and follow proper lifting procedures Frequently stoop and pick up supplies and trash Consistently y push to open and close door to store and storage shed as well as cooler and freezers Consistently stand during serving customers and training Consistently talk to and listen to fellow team members and Guests Consistently lifts for product preparation, stocking and inventory This job posting is for a franchisee of Popeyes Louisiana Kitchen. Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply. Supplemental pay Other Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance Employee discount Other Paid training
    $34k-48k yearly est. 60d+ ago
  • Restaurant Manager

    Theballantyneexternalcareersite

    Restaurant manager job in Charlotte, NC

    Restaurant Manager - MGRRESTN Department: Food & Beverage Reports To: Director of F&B An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive. Job Overview: The Restaurant Manager oversees the daily operations of the restaurant. The ideal candidate will be a passionate hospitality professional with a proven track record of success in managing restaurant teams, delivering exceptional customer experiences, and driving revenue. Responsibilities: Operations Management: Oversee all aspects of restaurant operations, including staffing, scheduling, training, and performance management. Ensure adherence to all food safety, sanitation, and health regulations. Maintain a clean, safe, and organized restaurant environment. Monitor and control food and beverage costs. Manage inventory and purchasing. Customer Service: Deliver exceptional customer service, ensuring guest satisfaction. Handle guest complaints and resolve issues promptly and professionally. Build and maintain strong relationships with guests. Team Leadership: Recruit, hire, and train restaurant staff. Motivate and inspire the team to achieve high performance. Foster a positive and collaborative work environment. Conduct regular performance reviews and provide feedback. Financial Performance: Analyze financial reports to identify areas for improvement. Develop and implement strategies to increase revenue and profitability. Manage labor costs and control expenses. Menu Development: Assist in menu planning and development. Ensure food quality and presentation standards are met. Event Planning: Coordinate and execute private dining events, banquets, and special occasions. Qualifications: Proven experience as a Restaurant Manager or similar role in a high-volume restaurant. Strong leadership and management skills. Excellent communication and interpersonal skills. Knowledge of food and beverage operations, including menu development, cost control, and inventory management. Proficiency in POS systems and restaurant management software. Ability to work flexible hours, including weekends and holidays. Passion for the hospitality industry and a commitment to providing exceptional guest experiences. Perks & Benefits: Medical, Dental, Vision Hotel Discounts Paid Time Off Employee Assistance program This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice. EEO and ADA Statements The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
    $41k-56k yearly est. 2d ago
  • Restaurant Manager

    Landry's

    Restaurant manager job in Charlotte, NC

    Overview Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid time off Monthly discretionary bonus potential Responsibilities Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style Utilizes leadership skills and motivates employees to ensure cost control and labor management Inspects establishment and observes workers and guests to ensure compliance with occupational, health, and safety standards and liquor regulations Ensures paperwork accuracy such as daily sales summary reports, petty cash reimbursement forms, and payroll records Qualifications At least 2+ years of full-service, high-volume restaurant management experience Extensive front of house knowledge; Advanced knowledge of financial aspects Strong interpersonal and conflict resolution skills Stable and progressive work history; Strong work ethic EOE #LI-KJ1 At least 2+ years of full-service, high-volume restaurant management experience Extensive front of house knowledge; Advanced knowledge of financial aspects Strong interpersonal and conflict resolution skills Stable and progressive work history; Strong work ethic EOE #LI-KJ1
    $41k-56k yearly est. 3d ago
  • Restaurant Manager

    Explore RH

    Restaurant manager job in Charlotte, NC

    With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach. YOUR RESPONSIBILITIES Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary Engage with and act as a resource for our guests and Team Members in order to create a seamless experience Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue Create strategic team schedules to optimize our business while also elevating our client experience Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment OUR REQUIREMENTS 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership Candidates must have legal authorization to work in the country in which they are applying at the time of application Flexibility to work weekends, holidays, and variable shifts as needed PHYSICAL REQUIREMENTS Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment Work standing and walking for extended periods of time #LI-SC3
    $41k-56k yearly est. Auto-Apply 21d ago
  • Restaurant Manager

    Raydal Hospitality

    Restaurant manager job in Charlotte, NC

    Position Overview: We are seeking an experienced Restaurant Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality. Key Responsibilities: • Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations. • Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team. • Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction. • Inventory and Cost Control: Perform regular inventories and carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality. • Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals. • Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements. Qualifications: • Minimum of 2 years' experience in restaurant management, preferably in a high-volume, service-focused environment. • Strong leadership skills with proven ability to train teams and lead effectively. • Extensive knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits. • Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors. • Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed. • Physical ability to stand for extended periods and lift up to 50 pounds as required. • Experience with modern reservation systems and familiarity with the local dining scene. • Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.** Preferred: Bilingual English and Spanish** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. What It's Like Working For RayDal Raydal Hospitality Group creates authentic dining experiences with the passion and focus that is attributed to cultural heritage. We strive to offer our guests fresh food and a memorable experience that represents the stories and homes of our staff. Our work environment is fast-paced and focused, but the atmosphere is fun and light-hearted. We work hard and reward big for those willing to go through our system of training and advancement. There are as many opportunities at RHG as you are ready to dedicate yourself. We promote those that show us they want to excel and are always excited to take part in our employee's career paths and goals. We also offer competitive salaries and benefits no matter your experience. Come check us out below: Three Amigos - Website | Instagram La Caseta - Website | Instagram Sabor Latin Street Grill - Website | Instagram Saru - Website | Instagram Beyond Amazing Donuts - Website | Instagram Uptown Yolk - Website | Instagram
    $41k-56k yearly est. Auto-Apply 60d+ ago
  • Restaurant Manager

    Eddie V's Prime Seafood

    Restaurant manager job in Charlotte, NC

    pay will be variable by location - See additional job details and benefits below The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values. Successful performance is measured by consistent delivery of balanced results through our systems, methods and procedures from the perspective of all our stakeholders. This leads to sustained growth in sales and profits achieved through personal, people, business and results leadership. Job Requirements * A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant * Strong passion for culinary excellence, wine knowledge and guest service * Proven ability to develop team * Knowledge of systems, methods and processes that contribute to great execution * Restaurant Managers receive competitive salary & quarterly bonus eligibility * Eligibility for medical, dental, and vision benefits * Company-paid Short-Term Disability and Life Insurance * 2 weeks paid vacations and up to 5 flex days in your first year * Paid Family and Medical Leave (up to 2 weeks after 1 year of service) * After one year of service Company 401(k) with a match up to 120% on the first 6% of salary Company paid Retirement Plus Benefits Darden Employee Stock Purchase program * Discount program for 1,000 of merchants
    $41k-56k yearly est. 48d ago

Learn more about restaurant manager jobs

How much does a restaurant manager earn in Charlotte, NC?

The average restaurant manager in Charlotte, NC earns between $35,000 and $64,000 annually. This compares to the national average restaurant manager range of $39,000 to $69,000.

Average restaurant manager salary in Charlotte, NC

$48,000

What are the biggest employers of Restaurant Managers in Charlotte, NC?

The biggest employers of Restaurant Managers in Charlotte, NC are:
  1. IHOP
  2. Jack in the Box
  3. HHB Restaurant Recruiting
  4. Qdoba
  5. Dunkin Brands
  6. Restaurant Management
  7. Bisonte Pizza
  8. Fume Kitchen & Cocktails
  9. FumÉE Kitchen & Cocktails
  10. Shake Shack
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