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Restaurant manager jobs in Charlotte, NC

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Restaurant Manager
Assistant Restaurant Manager
Restaurant General Manager
Director Of Food And Beverage
Director Of Food And Nutrition Services
Catering Manager
Banquet Manager
Assistant Bar Manager
Kitchen Manager
Food Safety Director
Assistant General Manager
Food Service Director
  • Restaurant Assistant Manager

    Zaxby's

    Restaurant manager job in Clover, SC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $31k-45k yearly est. 3d ago
  • Restaurant General Manager

    Zaxby's Careers

    Restaurant manager job in Charlotte, NC

    ? As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-70k yearly est. 1d ago
  • Director of Food & Beverage

    Northwood Hospitality 4.5company rating

    Restaurant manager job in Charlotte, NC

    The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department. JOB DUTIES Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards. Develops new menu items and sets pricing, keeping in tune with the market. Improves existing practices and services both in the front and back of the house. Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department. Follows company policies and procedures and is able to communicate them effectively to subordinates. Formulates short- and long-term operational and financial plans for the food and beverage department. Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs. Prepares the annual F&B operations budget. Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations. Ensures proper procedures for handling of financial transactions and credit control. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant. Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews). Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner. Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines. Maintains constant communication between departments and keeps other departments informed about special programs and events. Fulfills Manager on Duty (MOD) shifts. MINIMUM QUALIFICATIONS Associates degree in hospitality field preferred Previous hotel management experience The Luxury Collection brand experience preferred Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook) Ability to speak, understand, read and write the English language Excellent verbal and written communication skills Ability to multi-task in a fast paced environment Ability to apply appropriate resolution to stressful and emergency situations Ability to be on-call 24/7 Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move up to 10 lbs. Ability to work a flexible schedule, including nights, weekends, and holidays The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace. We are a drug-free workplace. Pre-employment drug testing is conducted.
    $70k-93k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Twin Peaks Restaurant 4.0company rating

    Restaurant manager job in Concord, NC

    TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties and responsibilities of an Assistant General Manager include, but are not limited to: * Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees. * Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions. * Cash handling procedures are being followed. * Help with Assistant management development as he or she develops into the AGM level. * Proactively recruit as needed. * Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline. * Handles volume and stress with composure and finesse. * Upholds the standards and expectations. * Knowledge of systems, methods and processes that contribute to great execution. * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately. * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. * Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations. * Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks. * Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs. * Practice sound inventory control. * PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval. * Dress and act professionally each day to set a good example for all employees. * HOH and FOH productivity. * Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A". * Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments. * Audit ready always. (Daily/Shift Critical Audits) * Paying invoices/Reviewing invoices * Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked. * Maintaining and staying within compliance for Peaks Point Training. * Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable) * Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable) * Ensure that alcohol is always served responsibly and in accordance with the law. * Mathematical skills necessary to understand PNL, cost controlling, etc. * Uniform Standards followed (FOH/HOH/Management) * Restaurant overall Organization and Cleanliness. * R&M program. * Employee files up to date with proper documentation. * Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc. SUPERVISION RECEIVED: This position will report to their General Manager. SUPERVISION EXERCISED: Managers and full restaurant staff. UNIFORM STANDADS: The General Manager must look professional always. * Twin Peaks logo, non-wrinkled polo (tucked in). * Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching. * Socks- appropriate dress socks for slacks or jeans. * Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match. * O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS: * Must have substantial leadership experience in high-volume restaurants and/or bars. * Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits. * Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. LANGUAGE SKILLS: Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. CERTIFICATES, LICENSES, REGISTRATIONS: Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS: The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice. MANAGEMENT TEAM DEVELOPMENT: * Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises. * Management development program on Peaks Point and providing materials for success in development. * Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. WHAT SUCCESS LOOKS LIKE: Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
    $38k-48k yearly est. 48d ago
  • Kitchen Manager

    Carowinds 4.2company rating

    Restaurant manager job in Charlotte, NC

    Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals. Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park. The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: • Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage • Creates and manages schedule based on budgeted attendance and business needs • Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws • Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation. • Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans • Recruits, interviews, hires and trains divisional staff as needed • Ensures the availability of all needed materials and equipment for efficient operation of the department/division • Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment • Other duties may be assigned Qualifications: • At Least 21 Years of Age • High School Diploma or GED • 6 - 10 Years Culinary Experience • Ability to manage multiple facilities, foods and logistics distribution development • Knowledge of knives, major kitchen production equipment and bakery and pastry work • Basic computer skills, including Microsoft Outlook, Excel and Word • College or culinary training or extensive cooking and production experience • Ability to work nights, weekends and holiday periods to meet business needs • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
    $35k-49k yearly est. 2d ago
  • Restaurant Catering Manager

    The Great Greek

    Restaurant manager job in Charlotte, NC

    Restaurant Catering Manager Position Available - South Florida- Summer North Carolina-Spring Southern California-Winter/Spring/Summer We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service. Looking for creative, hardworking, resourceful, and entrepreneurial applicants To expand catering program To sell catering within the inland empire and specifically Rancho, Chino, and Walnut Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. A Catering Manager is a professional who is responsible for monitoring the quality of food and service at their outlets. They ensure that all operations run smoothly, from cooking to serving customers, in order to achieve peak performance every day. Responsibilities:· Gather customer requirements (like number of guests and event dates)· Plan food and beverage menus considering clients' preferences and special requests (for example healthy meals for children)· Determine requirements in ingredients and set portions.· Schedule staff shifts.· Train and manage wait staff and kitchen personnel.· Oversee food prep and customer service.· Report on expenses.· Manage stock and place orders as needed.· Ensure compliance with health and safety regulations.· Arrange food tastings with potential customers.· Requirements and skills.· Work experience as a Catering Manager, Restaurant Manager or similar role· Understanding of food hygiene.· Hands-on experience with creating menus from scratch.· Excellent organizational and time-management skills· Customer service attitude.· Ability to remain calm and make quick decisions under stressful circumstances.· Flexibility to work during weekends and holidays.· Certification in hospitality or culinary management is a plus.· Requires use of technology Requirements:· High school diploma or GED · Previous supervisory experience in the hospitality industry · Strong multi-tasking skills· The physical ability to remain standing for long periods of time.· Exceptional organizational, communication, and customer service skills· Strong administrative skills Objective : We are looking for a versatile and well-organized catering manager to oversee our event catering services. As a catering manager, you will finalize sales contracts and ensure that catering order forms reflect customer requirements. Your duties will include planning menus, organizing venues and equipment, and hiring catering staff. To be successful as a catering manager, you should possess extensive experience in event catering and delivering cost-effective services. Top-notch catering managers build good relationships with customers and exceed expectations. The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality. The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.
    $42k-60k yearly est. Auto-Apply 60d+ ago
  • Catering Manager-Embassy Suites Uptown Charlotte

    CMC Hotels

    Restaurant manager job in Charlotte, NC

    We are seeking a dedicated individual to join our team as a Catering Manager at the Embassy Suites Uptown Charlotte. As the Catering Manager, you will be responsible for maximizing revenues in catering and assigned group segments through account management, solicitation, and generation of new business by executing assigned action plans in accordance with CMC Hotels Sales/Catering Policies and Procedures. We offer our associates an array of benefits, based on eligibility, including: * Competitive wages based on experience * Quarterly Incentives * Paid Vacation * Holiday Pay * Medical, Dental, Vision insurance * Personal Leave * 401k * Life Insurance * Short-Term & Long-Term Disability * Hotel Room Discounts Responsibilities: * Monitor and manage all aspects of pre-event, event, and post-event details for assigned events and groups. * Strong knowledge in wedding and social events. * Capture group business related to meeting room space and standalone groups. * Maintain a proactive approach to target meeting room and group segments. * Utilize Delphi database to log sales activities, produce contracts, and track lost business. * Understand assigned markets and STR Report. * Analyze data to make informed decisions. * Meet budgeted meeting room, catering revenues, and other assigned segments. * Meet with clients, conduct property tours, and promote hotel facilities. * Supervise and attend the setup and implementation of events and meetings. * Communicate effectively with relevant departments to ensure proper service of accounts through accurate BEO's. * Issue accurate menus and pricing in coordination with DOS/GM/F&B Manager. Qualifications: * Minimum of 2 years of hotel sales experience. * Bachelor's degree preferred. * Passion for hotel sales. Technical Skills: * Exceptional people skills to build trust and relations. * Strong organizational and time management skills. * Ability to network within the business arena. * Proficiency in clerical tasks, typing, filing, and computer use. * Capability to qualify potential clients and negotiate effectively. * Good understanding of the competition and market offerings. * Extensive knowledge of food and beverage standards. * Creative knowledge of catering layouts for meeting rooms. Join our team at CMC Hotels where we believe in Growing People. Our associates are at the core of our success, and we value recognition, growth, and success within our organization. Be part of a team that consistently exceeds operational and financial expectations while delivering exceptional hospitality to our guests.
    $42k-60k yearly est. 18d ago
  • Banquet Manager

    u s National Whitewater Center 4.2company rating

    Restaurant manager job in Charlotte, NC

    The Banquet Manager at the Whitewater Center (Whitewater) oversees the planning, preparation, execution, and breakdown associated with all programming and events that require space and/or catering. The banquet team provides service for a diverse range of clientele - including, but not limited to, corporate groups, community-based organizations, students, military, weddings, and consumers of public Whitewater events. Successful execution of each event will require effective communication and collaboration with Food & Beverage, Events, and other operational departments onsite. The Banquet Manager is supported by a team of Event Staff. This is a full-time, on-site, benefits eligible position that reports to the Operations Manager. Responsibilities Work closely with the kitchen to create precise orders for food and supplies. Forecast staffing needs and set staffing plans leaving room for adjustment as necessary. Manage P&L of business unit Manage all ordering and inventory of banquet supplies (linens, plateware, silverware, etc) Achieve quality and operational goals Maintain a strong presence onsite during key festivals and large group events. Ensure standards for food quality, food presentation, and venue appearance are met. Anticipate guest needs and provide each customer with a positive, engaging experience. Develop a thorough understanding of all requirements and expectations for upcoming events. Ensure constant and effective interdepartmental communication. Maintain and develop vendor relationships Foster and develop a high-functioning team of hospitality professionals. Establish and implement performance expectations and evaluation techniques. Other duties as assigned. Requirements Management level experience in a high-volume banquet atmosphere. Excellent leadership, management, and communication skills. Excellent service skills, professional demeanor Ability to problem solve, prioritize, and execute multiple tasks. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 50 pounds. Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Medical, Vision, Dental, FSA, STD Paid Time Off 401(k) Overview of Department The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
    $42k-54k yearly est. Auto-Apply 25d ago
  • Associate Director of Dining Services

    Brookdale 4.0company rating

    Restaurant manager job in Charlotte, NC

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's degree (B.A.) from four-year college or university with two to three years related experience and/or training; or twelve years of experience and/or training in Food Service Management, Culinary Arts or Hospitality as the educational equivalent preferred. Some experience working with seniors and older adults beneficial. Certifications, Licenses, and Other Special Requirements Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Must be ServSafe Certified. Registered Dietitian or Certified Dietary Manager preferred. Must have a valid driver license and access to a private vehicle for business use. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Basic knowledge of PC's and Word Processing Software required, preferably in a Microsoft Windows environment. Additional skills in foreign languages other than English preferred to communicate with property staff and residents. Training and hands-on experience in food preparation and menu planning essential. Effective written and oral communication skills. Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation. Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with food and beverage background. Extensive knowledge of federal, state and local regulations regarding the safety of food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to other skilled staff to assist with addressing their care needs. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Frequently Vision Brookdale is an equal opportunity employer and a drug-free workplace. Assists in the day to day operation of all food and beverage operations at the community, by maintaining company standards and meeting financial expectations of the department. Assists the current Dining Services Director as needed or performs the duties of the Dining Services Director in their absence. Assists in the supervision of preparation and cooking of food as determined by standard recipes. Maintains a quality assurance program that guarantees residents receive fresh, tasty, well-prepared meals served promptly and politely. Develops well-balanced recipes and menus in collaboration with chef and Dining Services Director. Maintains the resident request logbook and forwards these request to the chef and Dining Services Director. Remains knowledgeable of all menus and descriptions. Assists in maintaining food costs and ensuring budgetary compliance. Assists in the purchasing all food and non-food items. Assists with the scheduling of all food service personnel to maintain compliance with budgetary guidelines. Assists with resident billing of food service charges. Assists in the maintenance of all department logs and ensures bookkeeping policies are followed. Assists in ensuring all food and beverage is stored, handled and prepared under safe and sanitary conditions as set forth by the company and the local, state and county health departments. Acts as the facility's representative for any health department of other required inspections; assures compliance, follows up to assure any deficiencies are immediately corrected in the absence of the Dining Services Director. Hires, trains, disciplines and terminates departmental employees in accordance with company policies. Assists in ensuring all department training standards are met and up to date. Supervises the daily operation of dining room(s) and room service. Ensures room service orders are delivered timely and properly with the Dining Room Manager. Ensures smooth and timely opening of the dining room. Inspects side work to ensure completion and closes dining room with the Dining Room Manager. Provides supervision for special functions in the absence of the Dining Services Director. Assists appropriate staff to coordinate special events. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $39k-55k yearly est. Auto-Apply 20d ago
  • TRAVELING DIRECTOR OF FOOD AND NUTRITION

    Compass Group, North America 4.2company rating

    Restaurant manager job in Charlotte, NC

    Morrison Healthcare **Salary:** **Other Forms of Compensation:** **Pay Grade: [[pay Grade_obj]]** **Morrison Healthcare** is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. **Job Summary** At Morrison Healthcare, we believe food is healing - for the body, mind, and spirit. As a Traveling Director of Food & Nutrition, you'll bring your expertise to multiple hospitals and healthcare facilities in the Upstate South Carolina region, ensuring that patients, guests, and team members experience exceptional, nourishing meals and outstanding service. If you thrive on variety, love solving challenges, and want to inspire teams across different settings, this role is your opportunity to lead with purpose. What You'll Do Step into facilities across the region to provide interim leadership, guide openings, or strengthen operations. Lead and inspire on-site teams to deliver meals that comfort, heal, and delight. Ensure every operation meets the highest standards for safety, quality, and regulatory compliance. Partner with hospital leaders to design menus and initiatives that promote wellness and patient satisfaction. Manage budgets, control costs, and ensure resources are used wisely. Train, coach, and mentor team members so they can grow into their fullest potential. What We're Looking For 5+ years of leadership experience in food service - healthcare experience strongly preferred. Bachelor's degree in Food & Nutrition, Hospitality Management, Business, or related field (preferred). Registered Dietitian (RD) credential a plus, but not required. Deep knowledge of healthcare food service regulations. Flexible, adaptable, and ready to travel throughout the Upstate SC region at short notice. ServSafe Certification (or ability to obtain). What You'll Get Competitive pay Full benefits package: medical, dental, vision, 401(k) with match, relocation assistance Career growth opportunities with Compass Group USA. The chance to make a genuine difference in the lives of patients and communities. Join us - and bring your leadership to where it matters most. **Apply to Morrison Healthcare today!** _Morrison Healthcare is a member of Compass Group USA_ Click here to Learn More about the Compass Story (************************************** **Associates at Morrison Healthcare are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off + Paid Parental Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (****************************************************************************************************** for paid time off benefits information. **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.** **Applications are accepted on an ongoing basis.** **Morrison Healthcare maintains a drug-free workplace.** **Req ID:** 1453813 Morrison Healthcare MICHAEL GREMBA [[req_classification]]
    $39k-58k yearly est. 60d+ ago
  • Marlin Bar Assistant Manager

    Tommy Bahama

    Restaurant manager job in Charlotte, NC

    Please click here to review our Applicant Privacy Policy. SET THE COURSE The Marlin Bar Assistant Manager is responsible for restaurant operations and to ensure the Marlin Bar restaurant team delivers exceptional service experiences to our Guests while exhibiting Tommy Bahama Core Values, and Hospitality Standards. BE THE ISLAND GUIDE Assists in creating a learning and nurturing environment for all Marlin Bar Team Members that promotes sales and service success, and internal career growth. Assist the Marlin Bar Manager to develop and implement strategies to increase qualified applicants, including but not limited to proactively recruiting. Thoughtfully hire, develop, and mentor the team. Maintain appropriate staff levels. Hire qualified people, taking time to effectively orient new employees, set clear performance expectations, train, coach, and give constructive performance feedback. Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job. Practice proactive performance management in partnership with the Regional Manager (and HR when necessary) to ensure adherence to employment policies and procedures. In partnership with the Marlin Bar Manager, assist employees with career development strategies to improve employee retention and build bench strength. Manage individual restaurant expenses ensuring budgetary compliance. Ensure consistent execution of Company policies and procedures. Develop/streamline Marlin Bar processes in partnership with the Marlin Bar Manager. Communicate the Tommy Bahama lifestyle through brand execution, both visual and experiential. Ensure employee appearance appropriately reflects the Tommy Bahama brand image. Manage upkeep of kitchen, bar, and Marlin Bar exterior in partnership with the Marlin Bar Manager, and Marlin Bar Store Manager Responsible for embracing, articulating, and reflecting on the Tommy Bahama Culture. Influence the team to embrace, articulate, and reflect the Tommy Bahama Values. Demonstrate the Tommy Bahama Core Values in all business decisions and actions. Commit to maintain the culture through the evolution of the business. Be receptive to feedback and coaching. Possess complete knowledge and enforcement of all food and beverage menus - including ingredients, preparation methods, and presentation. Possess complete knowledge, application, and enforcement of all Hospitality Standards. Ability to interact with the guest and cultivate authentic relationships in the community. Practice proper cash handling and proper operation of the point-of-sale system. Be proficient in food handling, safety and sanitation guidelines. Other duties as assigned. ESSENTIALS FOR LIFE IN PARADISE High School diploma or GED required. Must be 18 years of age or older. Generally, 3 years of Food and Beverage experience with some leadership experienced preferred. Must have current food handler's card and alcohol service certification as required by federal/state/local law. Familiarity with Open Table reservation systems preferred. Ability to work schedule shifts determined by business needs which may include nights, weekends and holidays. Basic math skills. Computer (Microsoft Office) skills. ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) Possible Travel for training and assisting at other Tommy Bahama locations Ability to work varied hours and days including nights, weekends and holidays as needed Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Mahalo (thank you) for your interest in Tommy Bahama! Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at *************************. Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
    $33k-46k yearly est. Auto-Apply 55d ago
  • Assistant Restaurant Manager

    Hickory Tavern 4.1company rating

    Restaurant manager job in Charlotte, NC

    Join the Hickory Tavern Team - Where Great Food, Sports, and Community Come Together At Hickory Tavern, we're more than just a restaurant, we're a neighborhood gathering spot where guests come to enjoy craveable food, cold drinks, and the excitement of game day. Since 1997, we've been the Carolinas' go-to destination for families, friends, and sports fans alike. Whether you're looking for a part-time gig or a long-term career, we offer a fun, supportive environment where you can grow, connect, and truly make an impact. Come as you are, we're made for everyone. Summary The Assistant Manager is responsible for assisting the General Manager of the restaurant in establishing and maintaining customer service. The position is responsible for the various tasks involved in the overall operation of a store including measuring business trends, maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of sales, merchandising, inventory control and genuine heartfelt hospitality. Must be flexible to work varying hours and shifts, including early mornings, late nights, weekends, and holidays. Essential Functions · Coordinates efforts between the front of the house and the back of the house. · Coaches, counsels and discipline employees on performance, service and attendance issues. · Ensures that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service. Report on any customer complaints to the General Manager as well as the District Manager. · Maintains all merchandising standards, display presentation, signing standards and monitor inventory levels. · Plans and assigns daily goals, tasks and assignments. Assure proper completion through follow-up. · Maintains adherence to all Company policies and procedures. · Manages all accounting tasks including management of funds (count drawer in the morning, take deposits to the bank, take cash out from servers, balance funds at closing), receiving (check in shipments and put away), inventory (place orders) and payroll (figure labor yield and percentage and communicate such to the District Manager). · Any other duties assigned by the General Manager. · Report to required meetings. Requirements Qualifications · 2-4 years in the hospitality or restaurant industry, including 1-2 years in a supervisory or management role, with a proven ability to lead teams, develop talent, and drive performance. · Deep understanding of daily restaurant operations. Scheduling, labor and inventory management, budgeting, guest relations, and adherence to food safety and HR standards. · Proficient in POS systems, Microsoft Office (Excel, Outlook), and cloud-based tools; ServSafe Certification or equivalent food safety training required or must be obtained.
    $34k-43k yearly est. 2d ago
  • Director of Food Safety

    Champion Foods 4.0company rating

    Restaurant manager job in Gaffney, SC

    Quality & Sanitation Director Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents to enhance our innovative and quality-driven team. We produce products cherished by families nationwide and pride ourselves on our entrepreneurial spirit, commitment to quality, and a warm workplace culture that feels like family. If you're passionate, eager to grow, and want to work for a company that values each voice and champions personal development, your next career adventure starts here. Join us, and let's craft great things together, one delicious slice at a time. Your Mission: Responsible and accountable to lead the company's Quality Assurance and Sanitation functions. Develops and implement proper quality and sanitation processes and systems required to achieve high quality products. Ensure compliance with regulatory and technological changes that may affect the food industry, including FDA, USDA, AIB, BRCGS, FIDSMA and RSPO. Investigation of supplier, distribution and/or store caused customer food safety/ingredient quality complaint issues. Responsible to lead the company's “Product Recall Committee” to efficiently execute any product recall and/or market withdrawal required and regularly lead and conduct proactive “mock recalls” to ensure high readiness. What You'll Do: Create, implement, enforce, and regularly update global QA/QC policies, protocols, procedures, training and testing/inspection/audit programs for the company's suppliers and distributors that meet or exceed evolving governmental regulations, to ensure all company products comply with high safety and quality standards. Develop and implements strategic sanitation programs and procedures to ensure the highest levels of sanitary performance. Lead the “Product Recall Committee”. Identify and resolve supplier, distributor, and company food safety issues. Coordinate and lead the decision-making group in the event of a recall or market withdrawal of product and determine the long-term corrective and preventive actions as it pertains to suppliers, distributors and/or stores. Provide technical, scientific expertise to cross functional groups within the company to ensure product quality controls are accurately developed, executed, and maintained. Act in a liaison role and primary contact for all food regulatory agencies, subsidiaries including distribution centers, and auditors. Create, implement, and manage distributor and supplier auditing/procedure validation programs that are Food Safety Modernization Act compliant. Communicate with staff, other departments, suppliers, and distributors with product specification and program changes as appropriate. Work with Incident Management Team for product recalls and retrievals. Direct and maintain appropriate documentation as it pertains to supplier, distributor, and store level retrievals. Responsible for determining long term corrective and preventative actions as it pertains to suppliers and distributors. Provide leadership to Quality assurance and Sanitation team that includes selection, coaching, establishing goals and performance management. Mentor, guide, and inspire team to ensure growth and quality of work. Create, communicate, and ensure compliance with policies for suppliers, supplier evaluations, supplier audits and distributor audits. Work with health inspectors pertaining to high level compliance issues (i.e. alleged food borne illness incidences, contamination of food supply, etc.) as well as with local health inspectors to resolve store level issues. Develops an external network to benchmark and assess industry and regulatory trends that impact the business; develops plans to mitigate risks. Demonstrates commitment to the development, implementation, and effectiveness of applicable Quality Processes as per USDA, BRCGS, FDA, and other regulatory agencies. Cascading of goals for the workgroup, developing organizational capability and modeling how the organization works together. Mentor, guide, and inspire Quality assurance and Sanitation team to ensure personal growth, efficiency, and quality of work. Identify and communicate key responsibilities and practices to ensure the organization promotes a healthy attitude, confidence in leadership and teamwork to achieve business results. Successfully handles colleague coaching, development, and performance management. Who You Are: Bachelor's degree in food science, Biology, Chemistry, or related discipline. Minimum of ten (10) years quality assurance experience in the food industry including but not limited to food safety programs for suppliers and distributors. Minimum of five (5) years' experience leading cross-functional teams on a formal or informal basis, that includes hiring, training, development, and performance management. Minimum of five (5 years) leading a corporate Recall Committee. Demonstrated knowledge of the food industry and quick service restaurant store practices and familiar governmental regulations, including Occupational Safety and Health Administration (OSHA) lab standards and good manufacturing practices as defined by the Federal Drug Administration (FDA). In depth understanding of the food distribution regulations and requirements and previous experience ensuring compliance. Must have a strategic perspective and be capable of synthesizing information and prior experience from multiple sources to build efficient and successful regulatory and quality strategies for the organization. Must have a record of accomplishment of successful interactions with regulatory bodies. Ability to communicate effectively with customers, distributors, suppliers, and other departments, often communicating complex technical data to a variety of audiences. Evidence of the ability to establish, document, analyze, update and track quality metrics, preferable through standardized and accepted process control procedures. Demonstrated experience in a previous position requiring discernment, accuracy, attention to detail and documentation of issues, resolutions, and policy changes. Excellent problem-solving and decision-making skills. Good interpersonal skills and ability to resolve conflicting points of view. Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach. Computer proficiency (Microsoft Office, database, Internet, and documentation software required. Sensory abilities for product evaluation. What You'll Bring: Hazard Analysis Critical Control Point (HACCP) certification, USDA and FDA In depth knowledge of regulatory compliance (FDA, USDA, AIB, BRC and HAACP requirements. Master's degree in a related area. Experience with lab analysis and testing on products used in the pizza business. Previous experience with purchasing. Ability to speak in a language other than English. Where You'll Work: Ability to travel domestically 30% of the time and adhere to company travel policies. Exposure to travel elements, plant environments, spice odors, higher or lower than average temperatures. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Champion Foods LLC. Champion Foods LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.
    $45k-97k yearly est. Auto-Apply 2d ago
  • Restaurant General Manager

    Zaxby's Careers

    Restaurant manager job in Clover, SC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Make your application after reading the following skill and qualification requirements for this position. General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $40k-58k yearly est. 1d ago
  • Banquet Manager

    U S National Whitewater Center 4.2company rating

    Restaurant manager job in Charlotte, NC

    Job Description The Banquet Manager at the Whitewater Center (Whitewater) oversees the planning, preparation, execution, and breakdown associated with all programming and events that require space and/or catering. The banquet team provides service for a diverse range of clientele - including, but not limited to, corporate groups, community-based organizations, students, military, weddings, and consumers of public Whitewater events. Successful execution of each event will require effective communication and collaboration with Food & Beverage, Events, and other operational departments onsite. The Banquet Manager is supported by a team of Event Staff. This is a full-time, on-site, benefits eligible position that reports to the Operations Manager. Responsibilities Work closely with the kitchen to create precise orders for food and supplies. Forecast staffing needs and set staffing plans leaving room for adjustment as necessary. Manage P&L of business unit Manage all ordering and inventory of banquet supplies (linens, plateware, silverware, etc) Achieve quality and operational goals Maintain a strong presence onsite during key festivals and large group events. Ensure standards for food quality, food presentation, and venue appearance are met. Anticipate guest needs and provide each customer with a positive, engaging experience. Develop a thorough understanding of all requirements and expectations for upcoming events. Ensure constant and effective interdepartmental communication. Maintain and develop vendor relationships Foster and develop a high-functioning team of hospitality professionals. Establish and implement performance expectations and evaluation techniques. Other duties as assigned. Requirements Management level experience in a high-volume banquet atmosphere. Excellent leadership, management, and communication skills. Excellent service skills, professional demeanor Ability to problem solve, prioritize, and execute multiple tasks. Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed. Physical Demands Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time. Must be able to lift and move at least 50 pounds. Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Medical, Vision, Dental, FSA, STD Paid Time Off 401(k) Overview of Department The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
    $42k-54k yearly est. 24d ago
  • DIRECTOR FOOD AND NUTRITION - 10K SIGN ON BONUS!

    Compass Group, North America 4.2company rating

    Restaurant manager job in Charlotte, NC

    Morrison Healthcare Salary - 80,000 - 90,000 10K sign-on Bonus **Morrison Healthcare** is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. **Job Summary** Salary - 80,000 - 90,000 10K sign-on Bonus Relocation assistance if outside a 50-mile radius. **The Director of Dining Services** is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities. **Key Responsibilities:** + Manages salaried managers and hourly associates in the Food Service Department + Oversees the overall direction, coordination, and evaluation of the account + Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems + Prepares and manages annual budget + Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc. + Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control + Other duties as assigned **Preferred Qualifications:** + B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred + Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control + Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation + Previous P&L accountability or contract-managed service experience is desirable + Strong supervisory, leadership, management and coaching skills + Strong communication skills, both written and verbal + Ability to communicate on various levels to include management, client, customer and associate levels + Excellent financial, budgetary, accounting and computational skills + Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet + ServSafe Certified **Apply to Morrison Healthcare today!** _Morrison Healthcare is a member of Compass Group USA_ Click here to Learn More about the Compass Story (************************************** **Associates at Morrison Healthcare are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off + Paid Parental Leave + Holiday Time Off (varies by site/state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (****************************************************************************************************** for paid time off benefits information. **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.** **Applications are accepted on an ongoing basis.** **Morrison Healthcare maintains a drug-free workplace.** **Req ID:** 1461219 Morrison Healthcare MICHAEL GREMBA [[req_classification]]
    $39k-58k yearly est. 26d ago
  • Restaurant Assistant Manager

    Zaxby's

    Restaurant manager job in Clover, SC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards.You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid drivers license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment RequiredPreferredJob Industries Other
    $31k-45k yearly est. 30d ago
  • Assistant Restaurant Manager

    Hickory Tavern 4.1company rating

    Restaurant manager job in Hickory, NC

    Join the Hickory Tavern Team - Where Great Food, Sports, and Community Come Together At Hickory Tavern, we're more than just a restaurant, we're a neighborhood gathering spot where guests come to enjoy craveable food, cold drinks, and the excitement of game day. Since 1997, we've been the Carolinas' go-to destination for families, friends, and sports fans alike. Whether you're looking for a part-time gig or a long-term career, we offer a fun, supportive environment where you can grow, connect, and truly make an impact. Come as you are, we're made for everyone. Summary The Assistant Manager is responsible for assisting the General Manager of the restaurant in establishing and maintaining customer service. The position is responsible for the various tasks involved in the overall operation of a store including measuring business trends, maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of sales, merchandising, inventory control and genuine heartfelt hospitality. Must be flexible to work varying hours and shifts, including early mornings, late nights, weekends, and holidays. Essential Functions · Coordinates efforts between the front of the house and the back of the house. · Coaches, counsels and discipline employees on performance, service and attendance issues. · Ensures that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service. Report on any customer complaints to the General Manager as well as the District Manager. · Maintains all merchandising standards, display presentation, signing standards and monitor inventory levels. · Plans and assigns daily goals, tasks and assignments. Assure proper completion through follow-up. · Maintains adherence to all Company policies and procedures. · Manages all accounting tasks including management of funds (count drawer in the morning, take deposits to the bank, take cash out from servers, balance funds at closing), receiving (check in shipments and put away), inventory (place orders) and payroll (figure labor yield and percentage and communicate such to the District Manager). · Any other duties assigned by the General Manager. · Report to required meetings. Requirements Qualifications · 2-4 years in the hospitality or restaurant industry, including 1-2 years in a supervisory or management role, with a proven ability to lead teams, develop talent, and drive performance. · Deep understanding of daily restaurant operations. Scheduling, labor and inventory management, budgeting, guest relations, and adherence to food safety and HR standards. · Proficient in POS systems, Microsoft Office (Excel, Outlook), and cloud-based tools; ServSafe Certification or equivalent food safety training required or must be obtained.
    $34k-42k yearly est. 20d ago
  • Restaurant General Manager

    Zaxby's

    Restaurant manager job in Fort Mill, SC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid drivers license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment RequiredPreferredJob Industries Other
    $40k-59k yearly est. 5d ago
  • Restaurant General Manager

    Zaxby's Careers

    Restaurant manager job in Fort Mill, SC

    ? As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $40k-59k yearly est. 3d ago

Learn more about restaurant manager jobs

How much does a restaurant manager earn in Charlotte, NC?

The average restaurant manager in Charlotte, NC earns between $35,000 and $64,000 annually. This compares to the national average restaurant manager range of $39,000 to $69,000.

Average restaurant manager salary in Charlotte, NC

$48,000

What are the biggest employers of Restaurant Managers in Charlotte, NC?

The biggest employers of Restaurant Managers in Charlotte, NC are:
  1. Jack in the Box
  2. Kimpton Hotels & Restaurants
  3. Darden Restaurants
  4. IHOP
  5. Square One
  6. Brinker International
  7. Chili's Grill & Bar
  8. Restaurant Management
  9. Rocket Restaurants
  10. Bisonte Pizza
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