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Restaurant Manager Jobs in Delaware

- 877 Jobs
  • Kitchen Manager

    Royal Farms 4.5company rating

    Restaurant Manager Job In Delaware

    The main objective of the Kitchen Manager, also know as the Food Service Leader (FSL) in this job description, is to manage all areas of the food service and beverage operation. The FSL is responsible for efficiently executing all food service programs in compliance with Royal Farms guidelines as well as regulatory food service specifications. The FSL is required to train, coach, and lead the food service team. They oversee inventory, order product and supplies, and ensure routine maintenance and upkeep of equipment. The FSL is accountable to meet and/or exceed food and beverage performance and profit goals according to Royal Farms standards. The FSL should provide a safe, sanitary, and appetizing food service environment. The FSL ensures an exceptional customer experience while achieving operational excellence. Duties and responsibilities - Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service) - Maintain and drive high standards and expectations around food quality, food safety and store cleanliness - Ensure the 24/7 execution of all food service and beverage programs; including proper ordering, production planning, product handling and appearance - Administer food service efficiencies and ensure planograms are utilized and followed - Manage the training, coaching, and performance of food service team members. - Analyze food service results and trends; prepare action plans to leverage the store's food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans. - Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.) - Develop knowledge and awareness of current marketing programs, promotions, strategies, and initiatives; educate all retail team members - Adhere to company policy with external and internal vendors - Comply with Royal Farms' policies, procedures, and systems (people, safety, assets, etc.) - Complete other tasks as assigned Requirements The ideal candidate for the Food Service Leader position must be at least 18 years old and will: - Have consistently demonstrated strong leadership skills - Understand that their success depends on their team's success, aspiring to make the people around them better than they currently are - Possess strong written, verbal, and interpersonal communication skills - Possess strong supervisory and organizational skills - Have at least 1 year food service/restaurant management experience. Internal promotion candidates should be employed for at least 90 days. - Have earned a high school diploma or GED - Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills. - Must be available to work all shifts, weekends, and holidays based on business needs. Primary work hours are between 6am - 2pm. - Be ServSafe Certified currently or be able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position. - Be able to lift and carry 50 lbs - Be able to lift, bend, and stand as many as eight hours per day
    $47k-57k yearly est. 9d ago
  • Dining Services Director

    Harmony Senior Services 3.5company rating

    Restaurant Manager Job In Delaware

    Join Our Family Serving Families Why Harmony? 401k + Fulltime & Part-time Benefits Packages Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!) Training, Development & Career Laddering Great work-life balance Flexible Scheduling Telehealth + Flex Spending + Health Savings Account Options Job Title Dining Services Director Facility Location Harmony at Hockessin Additional Facility Location(s) Job Description STATEMENT OF JOB: The Dining Services Director supervises all aspects of food service for the community, including hiring, training, supervising and evaluating staff. Maintains cleanliness of the kitchen, dining and storage areas and ensures equipment is clean and in good working order. The DSD receives consultation from a Registered Dietician. Responsibilities include but are not limited to: Policy/Procedures/Administration: Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel Must maintain a knowledge of current and updated health laws and regulations pertaining to city/county and state codes Directs and assists in the preparation and serving of meals to residents, employees, and guests Hires, trains, and supervises dining services staff to ensure proper preparation of food in compliance with policies and to ensure proper storage and handling of raw food and supplies Prepares monthly menus suitable to the dietary needs of the residents. Ensures the menus are followed and food is prepared and served in accordance with proper sanitation procedures and standards Ensures that meals are served on schedule and that there is no more than a fourteen (14) hour span between the end of the evening meal and the beginning of breakfast Ensures an evening snack of nutritional value is available to residents who desire the same Maintains copies of menus, as served for at least three (3) months Ensures that the food service area and all equipment exceeds sanitation requirements set forth by federal, state and local health regulations and meets the community standards Orders all raw food, supplies and equipment through approved vendors and keeps an accurate inventory Able to maintain quality standards and stay within budget for food, supplies, and labor hours Understands personnel policies and manages the food service department accordingly Controls food portions served and observes amounts consumed Prepares and posts menus in the kitchen Develops and maintains a preventative maintenance program for dining services equipment with the assistance of the Maintenance Supervisor Attends all required staff meetings and in-services Performs all duties as assigned Requirement Residents: Meets and visits with all new residents within four (4) days of move-in Will become familiar with specific requests and diets of each resident. Must be alert to changes in diet orders or resident abilities as well as likes and dislikes Provides excellent customer service when interacting with residents, visitors, and staff Follows confidentiality policies regarding release of resident information Recognizes the special dietary needs of residents living in Harmony Square (HS). Trains staff to identify these needs as well. Ensures food offerings on HS are appropriate to meet resident needs Conducts monthly food committee meeting with resident representatives Staff: Plans, organizes, assists and supervises dining services to assist with marketing functions Sets up and conducts in-service educational training for dining services staff May supervise and conduct training sessions for other staff members as assigned Requirements: Must possess a Food Service Manager Certificate and/or meet all regulatory requirements necessary to hold a position as Food Service Manager Must have a working knowledge of ordering, storing, preparation and serving in a food service environment, preferably in senior care Must be a high school graduate Must have experience in dining services with Management/Leadership experience Must be ServSafe Certified Must possess strong customer service skills with the ability to communicate effectively with residents, visitors, staff, and management team Must be willing and able to work a flexible schedule including weekends and holidays Must have good leadership and supervisory skills Must have knowledge and understanding of nutritional needs and challenges of assisted living residents Must be able to sit, stand, bend, and walk intermittently during the work day Must be able to lift 50 lbs on a regular basis, or at least eight times a shift, with the ability to carry heavy objects up to 20 feet Strong organizational skills and ability to multi-task Must maintain a neat and clean public appearance presentation Additional Job Details
    $47k-77k yearly est. 10d ago
  • Restaurant Supervisor

    The Social Hub Group

    Restaurant Manager Job In Delaware

    Come join the future of hospitality and be the new Restaurant Supervisor of our Berlin location! Your Mission, Should You Choose To Accept: As our Restaurant Supervisor, you'll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you'll be responsible for running and supervising every aspect of our hotel operations. Whether you're providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. As you can tell, this goes way beyond your old-school hotel duties: you are the hotel's super-skilled connector and responsible for the hotel's seamless and smooth running. In Case You Don't Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do You'll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you're providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it's up to you to spread the TSH magic! You know about our product offering and how to (cross-)sell these products to our guests Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur You're awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue! You're the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about Who You Are You have a flexible, hands-on, motivated and positive approach You have at least 1 year of hotel experience or team leading experience You're the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs You always have a helicopter view and know exactly when to be where and how to best assist the team You love responsibility and handle stressful peak periods like a pro You have good communication skills in English (Speak any other languages? The more the merrier!) You're hard working, responsible and have a “let's do this!” mentality You build, lead and inspire motivated, happy teams like a natural You're legally allowed to work in Germany What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
    $37k-53k yearly est. 8d ago
  • Cafeteria Manager

    Join Delaware Schools Consortium

    Restaurant Manager Job In Delaware

    School Nutrition/Manager/Assistant Date Available: To be determined Closing Date:
    $26k-40k yearly est. 7d ago
  • Associate Restaurant Manager

    Summerwood Master 4.2company rating

    Restaurant Manager Job In Middletown, DE

    Job Details 040061 - Middletown - Middletown, DE Associate Restaurant ManagerDescription Reports to: Restaurant General Manager Directly Supervises: AGMs / Shift Managers / Team Members The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, and COGS • PRC results and DISSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $49k-68k yearly est. 22d ago
  • Restaurant General Manager - Private, Casual Dining $75-85K

    Gecko Hospitality

    Restaurant Manager Job In Newark, DE

    Restaurant General Manager Casual Mexican Dining Group Newark, DE and Wilmington, DE $70-80K + Quarterly Bonus 401K, PTO, MDV, etc. Our Company is searching for a Restaurant General Manager to steer a company achieving remarkable growth! Apply Today for our location in Newark, DE. We are an employee-oriented company, focused on hard work and dedication to our company, our staff and our guests. Leading our teams are passionate hospitality professionals who are enthusiastic and thrive in fast-paced environments. If this sounds like the General Manager position you have been in search for, apply now! Title of Position: Restaurant General Manager Job Description: The General Manager should fully grasp all policies, procedures, standards, specifications, guidelines, and training programs. Additionally, the Restaurant General Manager should ensure all guests feel the true meaning of hospitality and are given responsive, gracious and considerate service at all times. It falls on the General Manager to ensure all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards. A professional Restaurant General Manager will also be able to make employment and termination decisions, continually endeavoring to develop staff in all areas of professional development. We are looking for a trustworthy candidate able to control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Benefits: Competitive Compensation Access to Health Care Programs Professional Work Environment PTO Quarterly Bonus Programs Employee Dining Program Qualifications: The General Manager must be extremely guest orientated with the highest degree on honesty and integrity Open availability is a requirement for the Restaurant General Manager The ability to drive positive sales and raise guest counts is a must for the General Manager The Restaurant General Manager must be passionate about and thrive on the development and mentoring of others This position requires a minimum of 3 years’ experience as a General Manager Apply Now – Senior Restaurant Manager $70-80K
    $70k-80k yearly 60d+ ago
  • DAYTIME ONLY Culinary Manager

    Turning Point 4.1company rating

    Restaurant Manager Job In Newark, DE

    Benefits: Employee discounts Flexible schedule Paid time off DAYTIME SHIFTS ONLY! Get your life back and stop working nights! The Turning Point is an award-winning DAYTIME ONLY breakfast, brunch and lunch restaurant! Who doesn't love to be home in time for dinner? We are a growing company, with over 20 locations throughout NJ, PA and DE, with many more on the way. We have a franchise company that has additional opportunities available. In search of outstanding, enthusiastic culinary leaders looking to become a part of our growing company. We value our team members time and pride ourselves on promoting a better quality of life than is typically found in our industry. With restaurant hours of 7:30am to 3pm, we offer our employees a better work/life balance. Work in the industry that you love, without sacrificing your personal time. We have great appreciation for our salaried managers and hourly team members. We do our very best to show gratitude in various ways, such as; company picnics, evening dinner outings, appreciation days off, manager workshops, gifts of appreciation, birthday announcements, shout outs, and other tokens of gratitude. We know that without our incredible restaurant team we cannot achieve success. We are looking for exceptional individuals to help us continue our growth. We work hard to ensure your success and growth within the Turning Point. We provide a comprehensive 4-week training program for Culinary Managers. Throughout your training there are weekly and biweekly follow ups with our Director of Culinary, the Culinary Team as well as our HR Manager to ensure you are having positive experiences and receiving appropriate guidance throughout the training process. Communication is an important part of our company culture. This collaboration ensures that you are learning all aspects of the Turning Point system and continues the mutual respect we all have for each other. Culinary managers are responsible for adhering to and enforcing TP standards, policies, and procedures. Maintaining consistency of the Turning Point brand. Embodying the Turning Point culture. Upholding fresh food quality, cleanliness, and imposing sanitation practices. Adequate training and cross-training of team members. Creating a safe and fun work environment while driving your team to serving dishes properly seasoned, cooked, plated, and served expeditiously. Culinary managers are responsible for adhering to and enforcing TP standards, policies, and procedures. Maintaining consistency of the Turning Point brand. Embodying the Turning Point culture. Upholding fresh food quality, cleanliness, and imposing sanitation practices. Adequate training and cross-training of team members. Creating a safe and fun work environment while driving your team to serving dishes properly seasoned, cooked, plated, and served expeditiously. Culinary Manager Responsibilities to include (not exclusive to): · Creating/maintaining a safe and fun work culture for all employees (FOH & BOH) · Enforcing a cohesive work culture between FOH and BOH and management team · Be aware of, implement and comply with any operational changes made · Be prompt in responsiveness of communications (you are not expected to respond to communications on your days off except in emergency situations) · Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis · Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance · Achieve company objectives in sales, efficient ticket times, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment Qualifications: *Prior restaurant experience preferred *Ability to coach and mentor a team *Values Developmental Action Plans for professional growth *Work effectively in partnerships *Experience and desire to grow and develop new team members *Ability to identify problems and implement effective solutions *Professional verbal & written communication skills *Enthusiastic and encouraging leadership attitude Benefits: *13 Period Bonuses per Year *Paid time Off *Health, Dental and Vision Insurance available *Employee Perks Program *Employee Discounts *De-stress Dinners *Manager Retreats *and more. Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance Retirement Plan Schedule: Day shifts Holidays Weekends Flexible scheduling Supplemental Pay: 13 annual Bonus payments Experience level: 2 years Restaurant type: Casual dining restaurant Experience: Management: 2 years (Required) Shift availability: Day Shift Salary Range based on experience: $45,000.00 - $60,000.00 per year Compensation: $45,000.00 - $60,000.00 per year At Turning Point, we're more than just restaurants. We're a way of life. And we believe that the best way to make a difference is by giving back to our employees, who work so hard to ensure that each and every one of our guests has an amazing dining experience. Turning Point Restaurants provides a supportive working environment that promotes teamwork, growth and innovation. We are always looking for friendly and passionate individuals to join our team; and then once you're here, you're part of the family. Like any proud parents, we're committed to investing our time in developing our employees and helping them grow. That includes setting the stage for a healthy work/life balance and offering things like health insurance, retirement benefits, paid time off, discounted meals, and growth and transfer opportunities. Apply now to learn more!
    $45k-60k yearly 32d ago
  • Over $100K Potential Annual Earning - Restaurant Manager

    Panda Restaurant Group 4.6company rating

    Restaurant Manager Job In Dover, DE

    Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story. Because of this, Panda also offers a best in class compensation package, including uncapped profit sharing bonuses based on your growth. To prepare you for success, all Panda leaders participate in a comprehensive 6+ week Store Leadership Training Program to help build the foundation to become a high performing and inspiring Leader at Panda. The program focuses on: People Development: The ability to hire, train, coach and develop the right talent for your restaurant Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen Financial: Ability to understand sales growth, cost management, and profit growth Kitchen Management: Ensure food safety, maintain product inventory and develop the culinary skillset to prepare all entrees at the highest level Operations: Maintain cleanliness, safety standards, and apply knowledge of all policies, procedures and practices We offer our Full-Time Management Team: Progressive Compensation Package and Excellent Bonus Opportunity 5 or more Weeks of Comprehensive Training to prepare you for success On-Going Career & Leadership Development Medical, Dental, and Vision Insurance 401 K with Company Match Paid Time Off and Paid Holidays Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work Lucrative Associate Referral Bonus Pre-Tax Dependent Care Flexible Spending Account GM starting at $78K/year + bonus. (Potential earning over $100K/year) AM starting at $59K/year + bonus. (Potential earning over $75K/year) About us: Panda Express is part of Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Guided by this mission, we are a family dedicated to creating an organization that inspires better lives for our people and our communities in which we serve. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in our genuine family environment that is uniquely Panda. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America's favorite Chinese restaurant, Panda Express has close to 2,400 locations globally and continues to grow over 100 restaurants annually. * Named one of "America's Best Employers" * Great Place to Work certified * The Safest Restaurant Chain in the US during the pandemic ************************************************************************************* Job Requirements Restaurant Manager Qualifications Education and Experience: Associate's degree Minimum one to two years of Operations experience Some leadership experience Must pass Cooking Test annually Must be flexible to move to a store within a radius of 50 miles from home Work a flexible schedule, including weekends ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Panda Restaurant Group, Inc is an Equal Opportunity Employer.
    $59k-100k yearly 13d ago
  • Manager - FOH Macau Kitchen

    Exciting Rock Island Casino Hotel

    Restaurant Manager Job In Dover, DE

    Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Manager - FOH Macau Kitchen Responsibilities: Supervise all dining room personnel within the dining facility, ensuring all policies and procedures are followed for providing proper service to guests. Maintain records of personnel performance, dining room labor costs, other expenses to China, glass, flatware, and current departmental time log Schedule periodic food service employee meetings to ensure correct execution of restaurant policies. Schedule all room personnel in accordance with operating budgets and forecasts Coordinate and direct the daily activities of employees in the outlet(s) including planning and organizing. Participate in strategic planning regarding the director of the outlet(s) including events, entertainment and community outreach that consider the market and local competition. Ensure all aspects of the assigned outlet(s) contribute to 100% guest satisfaction. Ensure food is prepared and served according to the desired portion and quality specifications. Advise customers on selection of food and beverage items. Ensure adherence to all Board of Health standards. Work closely with other departments to ensure seamless delivery of service for our guests. Anticipate and handle customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business. Understand the Collective Bargaining Agreement and work with union and Human Resources to follow proper processes for complaints and grievances. Assist with the training of new employees, hiring, orientation, training, and job performance for outlet employees. Ensure all areas are kept clean and in proper condition to provide a safe working environment for employees. ADDITIONAL FUNCTIONS: Performs other duties as assigned. Qualifications: Must have knowledge of culinary operations. Must be proficient with Microsoft Office software. Must possess superior customer service and leadership skills. Must possess superior oral and written communication skills. Must be able to solve problems and deal with a variety of situations. Must present an overall professional appearance. Must be able to work weekends, holidays and nights. Must be able to successfully pass a background check. Must have the ability to logically and independently plan, organize and complete work and show initiative. Must have the ability to set and achieve high standards of performance. Must be ABC certified before starting work Must be able to speak, read and write English. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Starting Salary : $64,500 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $64.5k yearly 60d+ ago
  • Restaurant Manager

    IHOP 4.0company rating

    Restaurant Manager Job In Newark, DE

    The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service. Responsibilities include: Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization Managing the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits. Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas. Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems. Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents. Available to work days, nights and weekends Benefits: Competitive Pay Flexible Hours Paid Training Real Advancement Opportunities Requirements: High school diploma or equivalent experience Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests. Basic computer skills including Email, MS Excel, MS Word is a plus The above is not an all-inclusive job description.
    $41k-53k yearly est. 60d+ ago
  • Restaurant Management

    Qdoba 3.8company rating

    Restaurant Manager Job In Wilmington, DE

    Please apply in person at the address listed. This job posting is for a position in a restaurant owned and operated by an independent franchisee, not QDOBA Restaurant Corp. This means the independent franchisee, and not QDOBA Restaurant Corp. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
    $50k-75k yearly est. 60d+ ago
  • Restaurant Supervisor - Macau Kitchen

    Bally's Corporation 4.0company rating

    Restaurant Manager Job In Dover, DE

    Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT). The Role: Restaurant Supervisor - Macau Kitchen Responsibilities: * Responsible for monitoring of the budget, staff supervision, scheduling, guest relations, restaurant cleanliness and opening and closing procedures. * Opens and closes shift in accordance with proper procedures. * Initiates aggressive guest interaction through seeking and soliciting feedback from guests. * Properly executes revenue and check control procedures on shift. * Handles daily employee relations (e.g., scheduling, time adjustments). * Maintains a safe and sanitary work environment for all associates and guests. * Gathers and implements all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks). * Finds solutions for problems such as call outs, last minute bookings or any other daily problems that may arise. * During shift, ensures that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests. * Maintains presence on the floor during entire meal periods and ensures adequate coverage. * Interviews, selects, hire and retain superior employees. * Completes and issues timely evaluations for subordinates. * Conducts formal and informal training for subordinates. * Conducts formal and informal coaching and counseling with subordinates. * Rewards and recognizes superior performers. * Ensures that employees work safely and follow all safety rules. * Ensures compliance with relevant laws and regulations as well as company policies and procedures. * Maintains up-to-date knowledge of industry and competition. * Ensures effective communication within the department and company. * Holds subordinates accountable for established performance expectations. * Motivates and develops staff; provides advice and guidance as appropriate. * Must comply with and enforce compliance with the company's recycling program standards. ADDITIONAL FUNCTIONS: * Performs other duties as assigned. Qualifications: * High school diploma or GED or equivalent work experience required. * Two years of supervisory experience in large, high-volume restaurant preferred. * Must possess good math skills. * Must possess computer proficiency with Microsoft Word. * Must possess good oral and written communication skills. * Must possess good customer service and leadership skills. * Must be able to solve problems and deal with a variety of situations. * Must present an overall professional appearance. * Must be able to work weekends, holidays and nights as scheduled. * Must be able to successfully pass a background check. * Must be ABC certified before starting work * Must be able to speak, read and write English What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $48k-65k yearly est. 15d ago
  • General Manager - Berlin, DE

    Cic 4.2company rating

    Restaurant Manager Job In Delaware

    Are you a visionary leader with a passion for transforming cities through innovation and community? CIC is seeking a leader for CIC Berlin to work with us to establish our campus as a global innovation hub. In this once-in-a-lifetime opportunity, you will help shape German's largest startup and innovation support facility. At CIC Berlin you will impact Berlin and Germany's entrepreneurial and innovation landscape, harnessing the full potential of our first campus in Germany to create lasting change. If you thrive on purpose-driven challenges, want to lead the charge in empowering innovators, and are eager to create a profound, long-term impact, we want to meet you. ABOUT CIC & CIC BERLIN CIC builds and operates a global network of innovation campuses where startups, corporations, and public entities come together to house their offices, connect with each other, and grow. Founded in 1999, CIC runs the largest facility dedicated to housing startups and innovators in each of the US, Japan, the Netherlands, Poland, and now Germany! Our unique approach fosters industry clusters, boosts innovation capabilities, and provides innovators with unparalleled access to a global network that can help them expand their companies. We held our Grand Opening for our CIC Berlin Campus in October, 2024, attended by over 600 people active in the Berlin innovation ecosystem. Our growth in Berlin represents a strategic addition to our European presence alongside our campuses in Warsaw and Rotterdam. With 13,500 square meters of cutting-edge workspace, CIC Berlin is not just a place for work - it's a platform for innovation, collaboration, and societal impact. We aim to make Berlin the next global innovation hub, and we are looking for a dynamic leader to guide this mission. Learn more about us here. YOUR MISSION In this role, you will lead, inspire, and activate Berlin's innovation ecosystem. More than just a leader, you will be a community builder, a public figure in the innovation space, and an architect of the broader innovation ecosystem. You will represent CIC Innovation Campus and Venture Café on prominent stages at major innovation gatherings across Germany and Europe, showcasing our vision and driving engagement. Your mission will be to grow and strengthen a thriving community of startups, investors, corporates, and innovators while nurturing partnerships that catalyze meaningful, lasting change. This will include hosting impactful events, fostering strategic collaborations, and shaping Berlin's role on the global innovation map. Beyond community-building, you will oversee critical operational areas to ensure organizational excellence and financial sustainability. This includes full responsibility for: • Pricing Strategy: Designing and implementing competitive pricing models that align with market needs and organizational goals. • Financial Management: Leading the organization toward achieving sustained profitability, including budget planning and financial oversight. • HR and Team Leadership: Managing and developing a high-performing team across key departments, including Community, Events, Sales, and Operations. • Legal Compliance: Ensuring adherence to all legal and regulatory requirements. • Shareholder Engagement: Collaborating with CIC and our real estate partners to align strategies and ensure shareholder interests are met. This position calls for a visionary leader with a strategic mindset, exceptional operational acumen, and a passion for advancing innovation locally, nationally, and globally. YOUR FIRST 12-18 MONTHS: A TRANSFORMATIONAL JOURNEY • Build the strategy: develop and execute a powerful strategy to attract Berlin's leading startups, investors, innovators, and partners, anchoring CIC Berlin as the heart of the city's innovation community. • Lead from the front: represent CIC at public events, host our innovation campus tours, and establish yourself as a key figure in Berlin's entrepreneurial ecosystem. • Foster community growth: oversee Venture Café Berlin, an essential community for innovators (which attracts several hundred individuals per week to its events in each CIC city), while expanding partnerships with local and global stakeholders. • Shape our events and gatherings strategy: establish CIC Berlin as a go-to destination for events that spark innovation and catalyze collaboration across industries. • Partner engagement: Build and nurture relationships with existing and prospective strategic partners, ensuring CIC Berlin's offerings meet their needs and support their growth. • Lead efforts to drive interest in the offerings of the CIC Berlin Innovation Campus: Oversee and support the Sales Team in the commercialization of the building, ensuring strategic alignment and successful outcomes. ONGOING RESPONSIBILITIES Business Strategy & Leadership • Managing the business, including P&L responsibility. Setting revenue targets, managing costs, and developing forecasts. Representing the state of the business to company leadership. • Reporting on evaluative data in a number of areas, including client satisfaction and business performance. • Leading the partnership efforts between CIC and real estate partners to expand our product and reach. • Employing an entrepreneurial mindset to improve our product. Operations • Ensuring that clients receive the highest quality of service and attention in keeping with CIC's standards. • Developing relationships with CIC clients, making sure they are happy with CIC and connected to the innovation ecosystem both locally and globally. • Learning the many (CIC) internal systems. It is important that you become familiar with the processes your team will be using to manage the day to day so you can train and lead others as well as assist when needed. • Being the champion of CIC policies and philosophies, as well as the primary advocate for CIC Berlin's staff and clients alike. Management • Effectively building and leading operations, sales, events, and strategic partnership teams; helping individuals grow professionally; strategically looking out for the needs and morale of staff. Directly oversee Director and Manager level reports. • Creating a culture of inclusivity and equity as well as a sense of shared belonging amongst all staff, in a way that is clearly evidenced through company actions and communication. • Communicating and integrating work across local teams; serving as primary liaison to corporate. Community Engagement & Strategic Partnerships • Growing and supporting the entrepreneurial ecosystem by developing relationships with our partners, as well as local entrepreneurs and community leaders through partnership building with key allies, networking, speaking engagements, and involvement with area civic and industry organizations. • Expanding client offerings through partnership development. • Nurturing existing initiatives to support CIC's Diversity, Equity, Inclusion, & Belonging (DEIB) efforts, while bringing a visionary approach to developing and expanding DEIB-driven programming and partnership opportunities. ABOUT YOU CIC seeks an entrepreneurial, mission-driven leader with a deep understanding of Berlin's innovation landscape and a passion for fostering community and driving positive change. You are not just a manager - you are a visionary who sees the potential in Berlin and is committed to building something that transcends traditional business goals. You are skilled in managing operational budgets, adept in building positive relationships, comfortable in outward-facing roles, and willing to assist with day-to-day tasks as necessary. YOU HAVE • 7-10+ years of professional experience, which includes managing teams and developing staff. • A proven track record of building or expanding a business, with experience in the leadership roles within the innovation, startup, or community-building sectors in the German market and a passion for fostering collaboration and innovation. • Strong networks within Berlin's innovation ecosystem, with the ability to leverage these relationships to drive growth and impact. • Experience in strategic operations, sales, partnerships, or ecosystem-building. • A collaborative leadership style and the humility to share the spotlight with others while leading with purpose. • Have the capacity to build positive relationships with your team, clients, colleagues and vendors. • Lead by example with an innate desire to help others. • Manage and develop your team, with a focus on developing leaders and building a strong bench. • Fluency in both German and English (C1 level). • The ability to legally work in Germany (CIC is unable to sponsor visas for this role at this time). OUR OFFER • Employment contract. • Commuting / Transportation allowance. • Gym card. • Allocated budget for training (customized to specific requirements of the role and organization's objectives). WHY THIS ROLE? This is more than just a job; it's a chance to lead a movement. You will have the opportunity to work with a team that is passionate about creating change and making Berlin a beacon for global innovation. CIC Berlin is at the start of its journey, and we need a leader who is ready to build something extraordinary from the ground up. Please submit your application in English and add a GDPR clause given below. Thank you! I hereby give my consent for the processing of my personal data included in this resume for the purpose of the recruitment process, in line with GDPR requirements. I understand that my information will be used exclusively for recruitment and kept secure. I also acknowledge my right to access, correct, or delete my data by contacting the designated data protection officer, and that my data will be retained as necessary for the recruitment process. CIC welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status or disability. We are proud to be an equal opportunity employer.
    $91k-142k yearly est. 2d ago
  • Restaurant Manager

    Raising Canes Chicken 4.5company rating

    Restaurant Manager Job In Newark, DE

    Initial hiring pay range (based on location, experience, etc.): $ 21.00 - 22.50 / hour At Raising Cane's Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. It's our ONE LOVE. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane's is growth focused and we're on the path to being one of the top 10 restaurant companies in the United States. Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy Benefits * Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability insurance * Hospital Indemnity, Accident and Critical Illness * 401(k) With Employer Match (age 21 & older) * Access to financial advisors for budget and retirement planning * One Pass Gym Membership Program * Tuition Reimbursement * Crewmember Assistance Program * Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly bonus * Paid Time Off & Sick time * 8 paid Holidays a year * Early closure for company events * Casual Work Attire * Perkspot Employee Discount Programs * *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. * Some locations may vary Job Description Your Role at Raising Cane's: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: * Purpose of the position: * Ensures operations meet Raising Cane's standards in all restaurant zones during a shift * Acts as manager on duty and opens and closes the restaurant * Manages cash handling and ensures accountability * General to the role: * Enforces Raising Cane's policies and standards * Executes shift management meeting Raising Cane's operations and safety standards * Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed * Directs crewmembers during a shift * Provides exemplary customer service * Utilizes reward and recognition program for the crewmembers in the restaurant * Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.) * Ensures cleanliness of the restaurant and ensures the facility is in good working order * Completes other duties as assigned Qualifications Requirements for Success: * Detail-oriented, organized and able to manage multiple priorities that may be constantly changing * Self-driven, flexible, and highly energetic with strong written and verbal communication skills * Able to work effectively and efficiently both independently and collaboratively * Able to recognize problems, set goals, execute and convert plans into action to solve problems * Knowledge and skills in staffing, scheduling, people and cost management * Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly * Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training * Must complete all required Raising Cane's company training programs * 1+ years of restaurant or retail management experience * Must be 18 years of age or older * High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice
    $21-22.5 hourly 4d ago
  • Associate Restaurant Manager

    Taco Bell 4.2company rating

    Restaurant Manager Job In Millsboro, DE

    Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include: Driving excellence in customer service Maintaining company standards in product and facility specifications Supervising food handling procedures and operational processes Exercising financial control to meet the restaurant profit margin targets Selecting, training, developing and motivating employees The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. Tracks, analyzes and resolves sources of customer complaints. Ensure that food safety standards are met. Financial Develops and drives restaurant annual operating plan. Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. Develops store CAPEX requests and is the principle interface with all vendors. Operations Ensures that facilities and equipment are maintained to Company standards. Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. Oversees development and revision of weekly management and crew schedules. Human Resources Directs all restaurant level HR activity including: Personal accountability for crew hiring decisions Learning Zone planning and execution Performance management Compensation Employee relations issues up to and including termination Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. Develops and monitors staffing plans and directs crew sourcing activities. Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations. Success Measures Achievement of restaurant annual operating plan Margin improvement over previous year sales growth Weekly/Period restaurant performance in sales, labor, ICOS and controllables PRC results and OSAT scores Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $48k-63k yearly est. 60d+ ago
  • Restaurant Manager

    Dunkin 4.3company rating

    Restaurant Manager Job In Newark, DE

    PRIOR RESTAURANT MANAGEMENT EXPERIENCE REQUIRED. We are looking for a Restaurant Manager to help manage our Dunkin' Team! A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities: Team Environment: Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees' job performance Provide coaching and feedback; disciplines when appropriate Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results Skills and Qualifications: Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Develops and maintains guest Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important goals Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making: Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from occurring Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration Leads others; negotiates and takes effective action Building Effective Teams Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Business and Financial Acumen Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance/profit levers and manages to these measures
    $44k-58k yearly est. 60d+ ago
  • Assistant General Manager

    Onix Group 4.2company rating

    Restaurant Manager Job In Wilmington, DE

    The Assistant General Manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotel's mission, guests, employees and owners satisfaction. Principal Duties and Responsibilities: * Assist the General Manager in his day to day operations. * Assign duties to Department Heads, and observe performance to ensure adherence to hotel policies and established operating procedures. * Provides training to staff and Department Heads. * Act as the hotel's public relations director, and promotes the property within the hotel industry, local community and trade associations. * Assist the General Manager in resolving guest complaints and service recovery process. * Assist in the selection of hotel staff and completes all required new hire paper work. * Review employee performance, and conducts personnel actions such as progressive disciplinary action and termination. * Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, direct billing, etc. * Assist General Manager during Morning meetings or conduct the morning Department Head meetings in the absence of General Manager. * Adheres to all brand and company procedures and regulations as well as standard operating procedures. * Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. * Ensures the objectives and goals of the hotel brand and property owner's work together to achieve brand positioning and success. * Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. * Assist General Manager in key property issues including capital projects, customer service and refurbishment. * Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines. * Performs daily, weekly and monthly property inspections. * Ensures property, grounds, rooms, and work areas are maintained to standard. * Build strong working relationships and communications with hotel staff, Department Heads and other various departments, to ensure maximum operating effectiveness and fulfillment of special event needs. * Cover shifts in all departments as scheduled by the General Manager. * Monitor maintenance progress and Furniture, Furnishings, and Equipment conditions and provide status report to General Manager. * Audits par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need. * Performs sudden audits on rooms and other operating areas. * Provide effective leadership to hotel team members. * Ensure hotel staff is provided with uniforms and name tags, and upholds company and brand grooming standards. * Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures. * Assist the General Manager in all aspects of business planning. * Must be available 24/7 to respond to any guest or employee emergencies. * Corporate client handling and take part in new client acquisition along with the sales team whenever required. * Assist in residential sales when required and develop strong sales prospects. * Respond to audits to ensure continual improvement is achieved. * Perform additional assignments as required. Job Requirements: * 3-5 years of hotel experience required. * A College Degree, Diploma in Hotel Management or a related field with experience preferred. * Experience in financial accounting, personnel supervision and problem resolution is strongly desired. * Excellent computer system skills. * Must possess strong management skills, and ability to delegate work effectively and accomplish goals. * Provide appropriate coaching, advice and assistance as required. * Must be able to speak and write the English language in an understandable manner. * Available to work when needed, including weekends, holidays, and nights.
    $49k-72k yearly est. 16d ago
  • Assistant General Manager

    Hyatt Place Riverfront

    Restaurant Manager Job In Wilmington, DE

    The Assistant General Manager is responsible for all aspects of operations at the hotel and provides support to the General Manager. Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotel's mission, guests, employees and owners satisfaction. Principal Duties and Responsibilities: Assist the General Manager in his day to day operations. Assign duties to Department Heads, and observe performance to ensure adherence to hotel policies and established operating procedures. Provides training to staff and Department Heads. Act as the hotel's public relations director, and promotes the property within the hotel industry, local community and trade associations. Assist the General Manager in resolving guest complaints and service recovery process. Assist in the selection of hotel staff and completes all required new hire paper work. Review employee performance, and conducts personnel actions such as progressive disciplinary action and termination. Maintains accurate records including cash flows sheet, guest floor limit, AR Ageing reports, direct billing, etc. Assist General Manager during Morning meetings or conduct the morning Department Head meetings in the absence of General Manager. Adheres to all brand and company procedures and regulations as well as standard operating procedures. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. Ensures the objectives and goals of the hotel brand and property owner's work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Assist General Manager in key property issues including capital projects, customer service and refurbishment. Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines. Performs daily, weekly and monthly property inspections. Ensures property, grounds, rooms, and work areas are maintained to standard. Build strong working relationships and communications with hotel staff, Department Heads and other various departments, to ensure maximum operating effectiveness and fulfillment of special event needs. Cover shifts in all departments as scheduled by the General Manager. Monitor maintenance progress and Furniture, Furnishings, and Equipment conditions and provide status report to General Manager. Audits par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need. Performs sudden audits on rooms and other operating areas. Provide effective leadership to hotel team members. Ensure hotel staff is provided with uniforms and name tags, and upholds company and brand grooming standards. Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures. Assist the General Manager in all aspects of business planning. Must be available 24/7 to respond to any guest or employee emergencies. Corporate client handling and take part in new client acquisition along with the sales team whenever required. Assist in residential sales when required and develop strong sales prospects. Respond to audits to ensure continual improvement is achieved. Perform additional assignments as required. Job Requirements: 3-5 years of hotel experience required. A College Degree, Diploma in Hotel Management or a related field with experience preferred. Experience in financial accounting, personnel supervision and problem resolution is strongly desired. Excellent computer system skills. Must possess strong management skills, and ability to delegate work effectively and accomplish goals. Provide appropriate coaching, advice and assistance as required. Must be able to speak and write the English language in an understandable manner. Available to work when needed, including weekends, holidays, and nights.
    $48k-74k yearly est. 60d+ ago
  • Assistant General Manager - Dunkin

    Applegreen Travel Plazas

    Restaurant Manager Job In Newark, DE

    Assistant General Manager What We Do At Applegreen, we Refresh Travelers on their Journey . Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more. Our Core Values Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. Our customers and communities are at the heart of everything we do. We value and develop our people . We are driven by pace , passion and performance. We seek opportunities and embrace change . Benefits Flexible Schedules Medical/Dental/Vision Insurance Paid Time Off 401 (k) with Company Match Earned Wage Access Pay on Demand Education Assistance Employee Referral Bonus Meal Discount Pet Insurance What You ll Do The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills. ROLE PRIORITIES AND RESPONSIBILITIES Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives. Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors. Must be able to competently perform duties in the absence of the general manager. Motivate and positively influence staff, especially during times of low morale. Strong Leadership and organizational skills Addressing issues in a timely fashion Ensuring company policies and procedures are followed. Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations. Ensures that the restaurant always looks clean, inviting, and adheres to brand standards. Ensures cash management is accurate and processed daily, reports are delivered as per company directives. Address customer needs and resolve issues, ensuring positive and long-term customer relationships. Ensures inventory data is correct by performing spot inventory counts and checks. SKILLS, EXPERIENCE AND EDUCATIONAL REQUIREMENTS Passionate about helping people learn and grow the business. Strong leadership and management skills with proven ability to motivate and inspire a team. Excellent customer service abilities and positive attitude Excellent verbal and communication skills with a sharp business acumen 2* Years experience in quick service restaurant or similar management operations Flexible and open work schedule Basic food safety understanding and practice. Ability and willingness to lift/push objects weighing over 30 Lbs. This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
    $47k-73k yearly est. 21d ago
  • Restaurant Management Opportunities

    Inspirebrands

    Restaurant Manager Job In Little Creek, DE

    We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. As a growing company, we're always looking for top talent to join our family. By applying, you're adding your resume to our database, and we'll reach out to you as soon as a position is available. You're in the right place if you're here for: Bonus Program* Discounted Curly Fries (and all our menu items for that matter) Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference - a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurant's Meatcraft™. You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, you'll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you: Have at least six months to one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences . Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you. Arby's is an equal opportunity employer. *Subject to availability and certain eligibility requirements.
    $44k-62k yearly est. 1d ago

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Top 10 Restaurant Manager companies in DE

  1. Taco Bell

  2. Summerwood

  3. Panda Restaurant Group

  4. Dunkin Brands

  5. IHOP

  6. PM Holdings LLC

  7. Qdoba

  8. Raising Cane's

  9. Bally

  10. Exciting Rock Island Casino Hotel

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