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Veritas Restaurant Manager
Harvard Club of Boston 4.2
Restaurant manager job in Boston, MA
The Harvard Club of Boston is seeking a dynamic and experienced Veritas Manager to lead daily operations of the Veritas restaurant across breakfast, lunch, and dinner service. This role is responsible for delivering an exceptional dining experience for our members and guests while upholding the Club's high standards of service, hospitality, and professionalism.
The ideal candidate is a hands-on hospitality leader with strong restaurantmanagement experience, excellent interpersonal skills, and a commitment to excellence in member service.
Harvard Club of Boston is a place that celebrates all who gather to experience the diverse company of educated people. We believe we are strengthened by the richness shared individually and collectively through inclusion, connectivity, and engagement throughout Harvard, our affiliated schools, and neighboring communities. As one of the Top Ten Private Clubs in America by Platinum Clubs of America and one of the Top 100 Clubs in the World by Platinum Clubs of the World, we are honored to provide a member experience that is valued and respected by our members, guests, and greater Harvard community.
RestaurantManager
Reports to: Food and Beverage Director
Supervises: Dining Room Staff
Education and/or Experience
A four-year college degree in Hospitality is preferred.
Three years of dining room supervisory experience
Job Knowledge, Core Competencies and Expectations
Responsible for management of dining room service.
Maintains a high level of member contact throughout service hours.
Job Tasks/Duties
Designs floor plans according to reservations.
Takes reservations, checks table reservation schedules and maintains reservations log.
Greets and seats members and guests in the lounge, dining room and outdoor patio (seasonal).
Supervises dining room employees to ensure that they are in proper and clean uniforms at all times.
Hires, trains, supervises, schedules and evaluates dining room staff.
Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the HR / Payroll Office.
Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room.
Receives and resolves complaints concerning dining room service.
Serves as liaison between the dining room and kitchen staff.
Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
Makes suggestions about improvements in dining room service procedures and layout.
Trains staff on all aspects of the POS system.
Assures that the dining room and other club areas are secure at the end of the business day.
Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
Develops and implements an ongoing marketing program to increase dining room business.
Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals.
Attends scheduled staff meetings.
Works within operating budget.
May serve as club's opening or closing manager
Works with Chef to update, review and print weekly menu changes.
Assists in developing wine lists and beverage promotions.
Tracks wine and cocktail sales.
Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other appropriate assignments and projects as required by the Food and Beverage Director.
The Club offers excellent benefits package including matching 401k. EOE
Submit resume to ***********************.
$43k-54k yearly est. 2d ago
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2026 - Summer Camp Food Service Director - Seasonal Relocation Job is not Local
Wolfoods
Restaurant manager job in Boston, MA
Wolfoods operates summer camp kitchens across the country between May - September.
We are looking for an experienced, motivated, and capable FOOD SERVICE OPERATIONS DIRECTOR.
IS NOT LOCAL. You will be living abroad on‑site for the term of the contract.
This is a HANDS-ON & demanding position!!
All lead staff will live on site at the job location - Room, Board, & Travel Expense Assistance are provided.
The position requires the ability to flawlessly execute the Wolfoods Camp Food Service Program. You must possess knowledge of food allergens and the ability to create dishes for people with a multitude of dietary restrictions and combinations of restrictions. It will require planning, recipe execution, and strict sanitation practices to avoid cross contamination and cross‑contact. You must be able to facilitate the duties and responsibilities of creating, implementing, and maintaining the Service & Culinary needs of the assigned camp. You must be able to maintain clean and comfortable surroundings, in a fast‑paced environment, while ensuring correct service timing, food quantity, and food quality are accurately provided for all meal periods and special requests.
This position requires the ability to communicate with children, exchange students, front and back of house staff, directors, managers, counselors, leaders, specialists, and diners professionally and effectively. A keen sense of urgency is a must for this position, and you must be able to answer all Service & Culinary related questions, in accordance with Wolfoods Standards of Service Guidelines.
The lead staff will manage all aspects of the food service operation to deliver high levels of camp diner satisfaction, compliance with camp standards, controlling the budget, and training staff on service standards. The position will be the primary contact liaison between the camp and the kitchen and will therefore attend all relevant meetings and events, manage payroll, control the flow of special requests, and avail themselves to any concern as expressed by camp leadership. This job requires initiative, leadership, hands‑on self‑reliance, and judgment.
Duties & Responsibilities:
Perform all duties toward the goal of providing excellent guest service in an efficient manner
Develop effective schedules for the staff based on levels of business and budgetary guidelines
Schedule and coordinate all side work for personnel
Maintain cleanliness and organization in the Dining Hall according to established standards of sanitation
Maintain appearance and uniform standards
Has a presence on the floor during meal periods to observe, monitor, and follow up on all areas of the dining hall operation
Work with the chef on duty in maintaining high standards of food presentation and sanitation
Train and develop all FOH dining personnel
Provide ongoing feedback to all service personnel concerning standards and performance
Communicate with the Head Chef and Camp Directors daily concerning all aspects of the dining hall operation
Frequently interact with diners for general feedback
Ensures the dining hall is open and prepared 15 minutes prior to service
Implements a checklist system to facilitate the dining hall throughout the day.
Follows Wolfoods initiatives for environmental practices to minimize wasted energy and resources
Is knowledgeable of all menus and specifications
Maintain constant follow up with dining hall standards
Follows company standards for safety practices to minimize risk to self and others
Responsible for daily reporting
Effectively communicates with subordinates, co‑workers, and supervisors
Able to motivate and foster a positive work environment
Attend related in‑service training and staff meetings
Understand Food Safety as it pertains to special diet food preparations and cooking for individuals with allergies
Professionally Interact with Campers, Staff, & Parents
Control Inventory
Place Orders
Project Management
Communication
Uphold Wolfoods Standards of Service, & Quality
Maintain Health Department Sanitation Standards
Manage Staff
Client Relations
Follow the comprehensive Wolfoods Camp Food Training Program
Use weights and measures to properly execute recipes
Prepare all menu items and special request events
Follow standardized recipes
Ensure that production is accurate in timing, quantity, quality, and plating
Actively lead in planning, scheduling, directing, and training
Understand the importance in cross utilization
Understand the importance of utilizing excess production
Estimate production needs, establishes par levels, orders adequate supplies, and maintains inventory
Places accurate food orders ahead of time
Ensure kitchen and equipment are maintained to health standards
Teach and enforce safety regulations
Specialized Food Preparation for events
Assist in developing and tasting recipes
Assist in planning menu
Recommends equipment purchases
May act as a Front of House supervisor when necessary
Qualifications & Experience:
4+ years Commercial Kitchen Experience in a Lead Role
Minimum three professional references required with application submission
Proficient in relevant skills relating to specific role
Quality Driven
Ability to Self‑Motivate
High Level Computer Literacy
Recognize and Uphold Health Department Standards
Able to both lead a team & take direction
Minimum 6‑day work 70‑hour week
Must live on‑site in a rural setting with the possibility of shared living spaces
Must be able to stand for long periods of time
Must be able to lift and carry 50 pounds
Must be able to bend, stretch, and reach for extended period of time
Must be ServSafe Manager Certified
Must possess a ServSafe Allergens Certification before the start of camp (Company Sponsored)
Ability to work under pressure in environments that are above/below average temperatures
Must be able to cook from scratch
Institutional and batch cooking experience - Highly Desired
Ideal candidates are:
Looking for seasonal, summer opportunities
Enjoy the challenge of a high‑volume production kitchen and dining facility
Embrace a teaching and learning culture
Get excited about being a part of a team and community
Are available to relocate for the summer season in a rustic living environment
Employment Package Includes:
Competitive Pay
Bonus System
Room
Board
Transportation Expense Assistance
Seasonal Summer Contracts
About Wolfoods, Inc.
WOLfoods breaks away from the standard approach towards "camp food" by eliminating the standard Freezer to Table fare and improving it with Home Style Scratch Cooking. Partnering with Camps committed to offering campers healthy, fresh, and delicious foods, WOLfoods is changing the perception of camp food into something more suitably called Camp Cuisine. Summer Camp Kitchens and Dining Halls are a great opportunity to educate campers on the importance of Balanced Diets and Green Initiatives. A diverse menu offering allows campers to not only enjoy their favorites, but to experience culture through exploring cuisine. Each meal offers something freshly baked on site by one of our professional bakers in the camp Bakery. Campers can enjoy perfectly executed entrees or they may enjoy an offering from the Morning Fruit and Yogurt Bar at breakfast and during lunch and dinner, the Salad Bars. No camper is left without personalized care. Any camper requiring Special Diets is attended to with the importance by one of our trained chefs. WOLfoods is practiced and prepared to cook for an array of diets ranging from Kosher to Nut Free, or Gluten Free to Vegan.
The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role. WOLfoods Food Services is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job‑related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.
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$53k-86k yearly est. 4d ago
Restaurant Manager - Coffee & Bakery
New City Microcreamery
Restaurant manager job in Sudbury, MA
What makes New City Microcreameryspecial? Our scratch kitchen combined with our industry leading team culture and use of cutting edge technology such as Toast, Restaurant365, and Paycom, you will have an opportunity for growth as we strive for greatness. The people on our teams, our unique ice cream, and our family friendly yet trendy atmosphere, are all part of what makes us An EliteRestaurant Group.We work together to create a greatfun environment - one where our guests feel at home and our team members can thrive.
Fun Fact:Our leaders make dining experiences extraordinary! They make them feel like an honored guest through celebrating birthdays, date nights, anniversaries, first dates, births, proposals, holidays, graduations, weddings, and help create guest advocates!
Did you know:Our hospitality group also includes The Rail Trail Flatbread Co, which currently has 2 locations and our New City Hudson location also has a secret speak easy bar disguised as a cobbler shop, shhh!
Do you:
Want to work for a local industry leader that has a best-in-class culinary and hospitality brand?
Have a passion for delivering Vibrantexperiences for your guests?
Enjoy taking on challenges and refuse to accept mediocrity?
Think creatively and remain Curiouswhen driving for results?
Possess the talent, vision, and desire to invest time and energy into building great teams, and developing and/or expanding a successful career?
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor:Lead, coach, and teach your team to be the best they can be
Boost Financial Performance:Build sales and maximize financial success for your restaurant
Maintain The Service of Culture:Promote a fun and positive family-style work environment
Drive Genuine Excellence:Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards
Requirements:
Experience working in a hands-on, fast paced, high volume environment
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide direction to your teams
Career Advantages:
Expand your management experience with as we expand
Comprehensive benefits plan with options for Medical Insurance
Competitive salary with annual bonus opportunity
Clear path for growth and career advancement
Paidholidaysoff (Thanksgiving, Christmas)
Paid vacation
Meal benefits
4 company staff outings
If this management opportunity sounds intriguing to you, apply today, and get ready toserve the #besticecreamintheworld
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
Physical Setting:
Trendy food scene
Family Friendly environment
Schedule:
10 hour shift
Day shift
Evening shift
Mid shift
Weekend
Holidays
Monday to Friday
Weekend availability
Supplemental Pay:
Bonuspay (quarterly)
Education:
High school or equivalent (Preferred)
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$50k-70k yearly est. 1d ago
Food and Beverage Manager
The 'Quin House
Restaurant manager job in Boston, MA
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and are committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for providing direction and leadership in full-service restaurants. The Food and Beverage Manager is responsible for leading restaurant teams to achieve operational and financial goals. They will manage performance and maintain the facilities in accordance with The ‘Quin House service standards to ensure high member satisfaction and an exceptional dining experience.
Compensation: $75,000 - $80,000 + Potential Bonus
ABOUT THIS ROLE
Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation
Implement overall food & beverage the strategy that aligns with organizational policies and goals
Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
Monitor and analyze cost center financial performance and contribution to club's profitability
Implement and maintain F&B marketing and other marketing activities and club programming initiatives
Hire, train, empower, coach and counsel, performance and salary reviews
Manage payroll, reports, forecasts, inventory and budget for the restaurant
Implement procedures to increase member and employee satisfaction
Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
Assume 100% responsibility for the quality of services provided
Perform purchasing and inventory responsibilities on a daily/weekly basis
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop the staff in all areas of managerial and professional development
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
Investigate and resolve member complaints regarding food quality and service
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
WHO WE ARE LOOKING FOR
At least 3-5 years of progressive experience in a hotel or restaurant experience.
Startup/opening of hotels and restaurants experience preferred
Service oriented style with professional presentations skills
Experience managing and developing teams
Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
Excellent oral and written communication skills
Detail oriented, excellent prioritization, time management, organizational and follow up skills
Demonstrated ability for process excellence and project management
Experience implementing new F&B concepts preferred
Good financial acumen
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
Comfortable with WORD, PowerPoint and Excel
High School Diploma or equivalent
The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.
$75k-80k yearly 1d ago
Food Service Director
Keefesupply
Restaurant manager job in Boston, MA
Wage Rate
$70,000/yr
Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.
We are proud to be a military and veteran friendly employer.
About This Position
The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand‑alone food service operation in a facility with only one kitchen and less than 1,000 inmates/beds. This position oversees the operational and financial responsibilities for the kitchen and supervises an Assistant Food Service Director and/or a team of Food Service workers and/or cooks who are involved with the preparation, serving and clean‑up of food in a secure correctional facility.
Our ideal Food Service Director excels at the following:
Passionate about food and service
Has a solid understanding of food handling regulations
Desire to always learn more
Ability to work as a team member, as well as independently
Ability to multi‑task and adapt to changes quickly
Dependable and flexible
A strong leader and coach
Essential Functions/Core Responsibilities
Supervise, train, and instruct team members and/or inmates in general food service practices, including the preparation, cooking, and serving of food
Oversee the appropriate quantities of food are prepared and served according to facility or site plan
Hires, orients, trains and issues corrective action (when applicable) to team members
Review and approve payroll on a bi‑weekly basis
Building and maintaining positive connections with clients by regularly communicating, understanding their needs, proactively addressing concerns, providing excellent service, and working to ensure their continued satisfaction with the company's products or services, ultimately aiming to retain them as long‑term customers
Coordinate the work flow and assign work to team members
Ensure all team members are adequately trained and capable to perform job responsibilities safely
Directs team members to ensure job‑related rules, policies, procedures, and security guidelines are enforced
Responsible for maintaining accuracy of inventory in advance preparation of planned menu schedule
Ensure ordering and all required reports are completed accurately and on time
Knows and complies with client's contractual obligations
Ensure food items are stored in a safe and hazard free manner
May plan for special events and functions through participation in meetings with assigned customer facility operations staff
Maintain product service quality standards
Maintain a sanitary environment following food service and Health Department codes and regulations
Maintain accurate on‑site reports of daily and monthly financial, production, and activity
Responsible for any state or other inspection of food service operation
May participate in the contract negotiation and renewal process
May perform other duties as assigned
What You'll Need
High School Diploma or Equivalent, and you must be at least 18 years of age.
Five years of management or supervisory experience in a food service environment.
ServSafe Certification.
Knowledge and experience managing and applying kitchen sanitation and safety standards and methods.
Knowledge of basic accounting and mathematical abilities to complete necessary reports.
Prior institutional food service or restaurant experience is preferred.
Benefits
Trinity Services Group (TSG) offers comprehensive benefits to all regular‑full time employees:
Medical with prescription coverage
Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Short Term Disability
Long Term Disability
Voluntary benefits that can be selected to create the right package for you
Paid Time Off
Company Match for the 401(k) Retirement Savings Plan
We now also offer DailyPay providing you immediate access to earned wages.
EEO Statement
Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.
We maintain a drug‑free workplace.
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$70k yearly 4d ago
General Manager
City Winery 4.1
Restaurant manager job in Boston, MA
The General Manager is responsible for overall management and oversight of daily concert, service, event operations and profitability of the City Winery location. This individual must exhibit unparalleled levels of hospitality, successfully build and lead strong teams, maintain City Winery's brand and identity, and strive to exceed standards of excellence in all areas of the business. This role is responsible for activating and executing brand initiatives through the teams, cultivating and instilling a positive company culture, and fostering successful interdepartmental collaboration to ultimately drive profitability for the business.
Why us?
Competitive pay
We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.
Medical, Dental, Vision Insurance
nDORFins program designed to promote a healthy and active lifestyle!
401K (and yes we match!)
Flexible Savings Accounts
HSA and Dependent Care
Basic Life and AD&D Insurance
An atmosphere of learning, development & enrichment opportunities.
Amazing discounts
50% OFF all dining/retail wine
Free Family Meal
Tickets to available shows
And more!
Overview of Responsibilities
General Operations
• Oversee and manage all aspects of multi-dimension operations, and all associated internal departments.
• Ensure successful execution of all shows, events, service, and daily activity.
• Drive business to profitability and continuously promote sales
• Execute company initiatives from fruition through execution
• Teach and adhere to City Winery principles and commitment to quality food, wine, and service
• Lead by example and enforce Company policies, procedures, guidelines, and practices consistently
• Ensure controls are in place to prevent waste and theft
• Establish goals, anticipate and resolve problems in all aspects of the business
• Ensure high standards of sanitation, cleanliness, safety, and compliance are maintained at all times
• Attend and participate in all scheduled meetings and trainings
• Ensure adherence to food safety and sanitation regulations, compliance regulations, inspections, etc.
• Partner with and work collaboratively with internal Company divisions to achieve overall company and business goals.
• Oversee or directly handle customer related issues through email, phone and in person in a timely manner
• Maintain current insurance policies, permits, etc.
• Oversee facility maintenance including cleanliness and safety; review inventory and equipment usage including relevant plant maintenance or improvements needed; create plan for investments related to updates and repairs
• Routine review of staffing pars to ensure alignment with upcoming events, reservations, and ticket counts
• Lead departments on menu pricing to ensure they meet company guidelines and or are priced appropriately for the market, in partnership with Regional Director of Operations.
• Lead communications related to new concepts, promotions, product launches as they develop with location directors down through line level staff
• Coordinate proper staff training of all new products prior to a release to the public.
• Work alongside Executive Chef to maintain the most efficient operation of our kitchen and execution of our menus in a timely, presentable and profitable manor
• Operate in full compliance in all areas including health, safety and sanitation, fire, and ensure routine maintenance of equipment and property
• Assist concert management with communication between Artist Management and the house when concert comps & VIPs increase the guest list beyond our normal allotment
• Approve artist show and wine settlements
• Support and oversee event operations to approve floor plans and layouts, ensure complete event information is entered into systems
• Prove feedback to programming on potential acts and fee structures before going to contract
• Provide guidance on promotional materials, internal marketing collateral as well as budgetary approval for all marketing, in partnership with National Marketing Director
• Collaborate with Business Managers on visual spot checks of petty cash ledger, POS credit card processing, the voids and comps report and the nightly product mix
• Review and sign off on monthly cost reports, inventory-beer, liquor, wine, glassware and food plus the ticket sales report from Programming before submitting to accounting
• Perform, implement, and execute projects/tasks/ initiatives as per business need and/or assigned by Senior Leadership
Leadership
• Foster positive Company culture, build morale, and create on-going positive work environment and maintain a productive and professional workforce
• Direct and oversee proper and continued training of staff in all departments
• Interview, select, train, supervise, counsel, and monitor performance of staff
• Conduct disciplinary action as needed, including termination, when necessary in partnership with HR and in accordance with Company policies and guidelines
• Conduct semi-annual performance evaluations with staff
• Train, develop, and motivate management team members. Monitor management teams to ensure they are developing direct reports
• Conduct staff meetings regularly to ensure effective and clear communication including management meetings, BEO meetings
• Ensure safe working environment in all areas
• Ensure proper and timely reporting of all incidents, injuries, accidents through proper channels
• Approve of all new hires, with senior leadership partnership when required, set fair wages consistently, and ensure all hires and properly onboarded and given tools to succeed
• Handle personnel issues in partnership with HR and COO when needed
• Clearly communicate and train staff on company updates, policy changes, and initiatives in a timely manner
Financial Management
• Maintain, monitor, and strive to exceed P&L goals for general operations, food cost, labor cost, payroll, and all other business related expenditures in conjunction with business forecasts and budgets
• Provide budgeting guidelines to all internal departments and monitor financial performance
• Ensure purchases meets budgetary goals by establishing purchasing specifications, product storage and usage requirements, and waste control procedures
• Ensure invoices are handled and disseminated properly through necessary channels
• Review all product/item costs, analyze trends and movement, and make changes accordingly
• Supervise, train, and monitor management staff to ensure understanding of budget control
Administration
• Monitor department scheduling and adjust as necessary to ensure operational success
• Ensure proper completion of administrative tasks including trackers, financial-related reports, personnel forms including PAFs, CAFs, injury reports, and other necessary admin tasks.
• Oversee and approve accurate payroll administration and processing
• Ensure communication to personnel regarding benefits timelines and proper administration, in partnership with HR
• Ensure accurate reporting and entries into all systems/ software that is utilized.
Minimum Qualifications
• Minimum 10 years' experience in multi-faceted, high-volume restaurant, venue and/or equivalent relevant experience
• Proven leadership skills and commitment to excellence
• Proven financial and business acumen; analytical skills, and ability to meet and exceed budgets including labor, food, applicable direct operating costs
• Ability to successfully multi-task, delegate, and manage several projects at once in high-pressure, fast paced environment
• Ability to respectfully mentor, train, develop, and hold teams accountable to expectations
• Superior knowledge of P&L and able to drive revenue
• Must be detail oriented, strong execution skills
• Functional working knowledge of health department and all other related regulations
• Exceptional communication and interpersonal skills both written and verbal
• Strong culinary and wine knowledge
• Must be fluently literate in English including ability to read, write, and communicate, conduct business related mathematics and analyze data
• Must have proficient computer and technological skills
• Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pushing, pulling, lifting and carrying loads of up to 50 pounds, per business need
• Able and willing to work flexible scheduling including days, nights, weekends, and holidays
• Able to travel and attend business-related meetings and trips
Salary range for this role is $105,000-$115,000, commensurate with experience.
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the EVerify Program in certain locations, as required by law.
$105k-115k yearly 1d ago
Executive Director, Food and Nutrition Services
Southcoast Health System 4.2
Restaurant manager job in Fall River, MA
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Executive Director, Food & Nutrition Services to oversee operations across Southcoast Hospital Group's 3 hospitals in New Bedford, Fall River and Wareham, MA.
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
The Executive Director, Food & Nutrition Services provides strategic and operational leadership for all system‑wide Food & Nutrition programs across Southcoast Hospital Group (SHG). Reporting to the Vice President of Operations - Ancillary Services, this role is responsible for developing, directing, and overseeing high‑quality, safe, and cost‑effective food and nutrition services that support patients, visitors, staff, and the broader community.
This leader will guide all areas of the Food & Nutrition portfolio-including Patient Feeding, Clinical Nutrition, Retail and Catering Services, Culinary Operations, Procurement, Vending Services, and the Dietetic Internship Program-ensuring exceptional service, regulatory compliance, and an outstanding patient and customer experience. The Executive Director maintains 24/7 accountability for operational performance of a department with a managed volume exceeding $14 million.
This role plays a key part in shaping program strategy, driving operational excellence, enhancing patient satisfaction, optimizing financial performance, and fostering a culture of continuous improvement and collaboration across all sites.
Essential Functions:
Lead Operational & Financial Performance:
Oversee departmental budgets, monitor expenditures, and ensure all Food & Nutrition Services operate within financial targets. Optimize inventory, supplies, equipment, and vendor relationships to maximize value and maintain high-quality service.
Drive Key Performance Outcomes:
Utilize SHG systems and data to monitor and improve key performance indicators-including cost per volume, productivity, contract compliance, patient satisfaction, employee engagement, retail performance, and service utilization.
Ensure High-Quality, Safe, and Compliant Operations:
Maintain 24/7 operational and regulatory accountability for food handling, preparation, and service across all hospital sites. Ensure adequate staffing, competency validation, equipment performance, and physical space requirements to deliver safe, high-quality services.
Foster a Collaborative, Patient‑Centered Culture:
Engage staff at all levels in meeting SHG and regulatory standards. Promote teamwork across departments to deliver coordinated, patient‑focused services. Model and reinforce service excellence in all interactions.
Lead Continuous Quality Improvement:
Apply performance improvement principles to assess, monitor, and enhance food and nutrition processes. Develop and implement improvement plans to address gaps, increase efficiency, and elevate service delivery.
Uphold Service Excellence & Community Engagement:
Demonstrate ownership of patient experience and support care providers as key customers. Protect patient dignity, safety, and privacy at all times. Represent SHG in the community through participation in events, partnerships, and professional outreach.
Provide Strategic & Executive Leadership:
Guide the vision, structure, and long‑term direction of Food & Nutrition Services. Ensure proper resource utilization, adherence to standards, and effective implementation of departmental policies and protocols.
Develop and Support Staff:
Oversee training, education, and competency development for all team members. Ensure thorough onboarding with emphasis on patient satisfaction, safety, and infection control. Lead performance management, coaching, mentoring, and succession planning.
Manage Staffing and Productivity:
Evaluate workflows and staffing models to ensure efficient operations that meet patient and customer needs. Assign staff effectively and monitor productivity to support operational and organizational goals.
Lead Organizational Change & Innovation:
Facilitate communication and adoption of change initiatives. Encourage innovation, responsible risk‑taking, and continuous improvement. Ensure personal and team alignment with SHG's mission, values, Code of Conduct, and Ethics & Compliance Program.
Advance Service Growth & Professional Development:
Assess current services and support development of new programs aligned with system priorities. Maintain active participation in professional development opportunities and promote ongoing learning for the team.
Qualifications
Minimum of Bachelor's Degree in relevant field, Master's Degree preferred.
Minimum of 15 years of food service experience with at least 10 in a healthcare setting and 5 at the Director level, 3 of which should be a multi-site environment.
ServSafe Certificate Preferred
Massachusetts Allergen Training Certificate Preferred
Working knowledge of Spanish and/or Portuguese is helpful but not required.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Salary will be determined based on level of experience.
Pay Range USD $170,000.00 - USD $210,000.00 /Yr.
$170k-210k yearly Auto-Apply 10d ago
Senior Culinary Manager
TSNE 3.7
Restaurant manager job in Boston, MA
Future Chefs (futurechefs.net) prepare Boston high school students to complete high school ready for quality employment and post-secondary education. With a focus on positive youth development, Future Chefs provides authentic work-based learning in a kitchen setting to prepare teens with the basic cooking skills needed to enter the culinary industry and most importantly the job readiness and essential skills to succeed in any field.
Future Chefs believe that every young person is unique and flourishes in respectful, safe, stimulating settings that provide opportunities for growth, and relationships with caring, supportive adults who honor students lived experiences. Future Chefs occupies 5,770 square feet of meeting, kitchen, and office space on the first floor of The Clarion in Roxbury. Our youth-centered programming also includes community-based collaborations that directly and indirectly support our mission. Future Chefs is a fiscally sponsored organization of Third Sector New England, Inc. (tsne.org).
Who You Are
You are an enthusiastic, experienced culinary professional with a desire to share your broad culinary knowledge and passion for cooking in a community-based, after-school, and out-of-school setting. You bring creativity, technical expertise, and vision to menu development, catering, and event production, with the ability to deliver high-quality food at scale while designing menus that are engaging, culturally responsive, and aligned with program goals. You take pride in producing excellent food that reflects professionalism, safety, and sanitation standards, and you hold yourself and others accountable to the highest level of kitchen operations.
You are equally comfortable teaching in the kitchen with youth and supporting adult staff to deliver curriculum with excellence. You want to develop the leadership and culinary knowledge of participants and adult staff. You are a passionate lifelong learner, highly organized, and committed to leading and upholding a diverse, inclusive, equitable, and welcoming culinary setting.
You understand that Future Chefs is not a traditional kitchen environment. You are excited to help shape an alternative kitchen culture-one that centers youth, values essential life and leadership skills, and intentionally contrasts with some of the industry's norms. You believe teamwork, communication, initiative, and respect are as important as culinary technique, and you see your role as developing not just skilled cooks, but future leaders.
You are a direct and respectful communicator who seeks to develop and uphold the systems needed to support a safe, professional, productive, and welcoming working environment. You do not waste resources and work to maintain and teach the highest standards in the kitchen. You embrace excellence as you strive to instill it in others. All the work in the kitchen with our young people serves the programming goals at Future Chefs. You are a willing collaborator in achieving those goals, exude positivity, and model a healthy lifestyle.
Responsibilities
The Senior Culinary Manager (SCM) is the lead culinary professional at Future Chefs, responsible for ensuring the quality and impact of all culinary programming. This role combines hands-on teaching with youth, coaching and supporting culinary staff, and collaborating with the program team on youth-led culinary enterprises and events.
The Senior Culinary Manager supervises the Culinary Team, serving as a mentor, sounding board, and resource for program delivery. While not responsible for overall event management, the SCM ensures that all youth-led and community-facing events meet high culinary standards and reflect Future Chefs' quality expectations. The primary focus remains curriculum delivery, youth engagement, kitchen operations, and staff development, with accountability for the culinary excellence of all programming.
Essential Job Functions
Culinary Education & Youth Development
Directly deliver Future Chefs' culinary curriculum to youth participants, leading hands-on instruction in the teaching kitchen.
Actively coach and mentor young people during daily programming, modeling professional kitchen standards, teamwork, and a work-readiness mindset.
Train, support, and observe culinary instructors to strengthen their curriculum delivery and instructional practices.
Collaborate with Program Staff to assess youth skills, share progress updates, and reinforce coaching and career exploration goals.
Lead field trips, workshops, and guest chef experiences that expand youth exposure to culinary careers and food traditions.
Kitchen Operations & Food Production
Oversee daily kitchen operations in a licensed professional kitchen, ensuring compliance with health, safety, and sanitation standards.
Manage scheduling, production calendars, and workflow for year-round programming.
Supervise menu planning, recipe testing, and preparation for instructional activities.
Implement systems for food procurement, inventory control, and waste reduction.
Maintain preventative maintenance schedules and ensure safe operation of equipment and facilities.
Ensure all required inspections, certifications, and licensing requirements are met on schedule.
Culinary Events & External Partnerships
Supervise and support the Culinary Instructor & Events Specialist in planning, execution, and delivery of external culinary events (e.g., catering, team-building events, private functions, etc.).
Provide oversight and guidance to ensure events meet high culinary standards and align with youth development goals.
Serve as a sounding board and occasional backup when additional leadership is needed during events.
Support relationship-building with local chefs, industry leaders, and vendors to expand Future Chefs' culinary network and youth opportunities.
Staff Supervision & Professional Development
Supervise, coach, and evaluate 2-4 culinary staff, fostering a collaborative, inclusive, and professional kitchen culture.
Lead scheduling, delegation, and capacity planning to ensure balanced workloads across culinary staff.
Provide mentorship, professional development, and growth opportunities for staff to build both culinary expertise and youth development skills.
Promote a welcoming, equitable, and respectful environment for both staff and youth.
Strategic Leadership, Administration & Collaboration
Collaborate with the Director of Programs and Partnerships to align culinary programming with organizational goals and youth outcomes.
Advise the Leadership Team on culinary trends, staff development, and resource needs.
Participate in annual program planning, budgeting, and outcomes measurement.
Partner with the Development team to support fundraising efforts, donor events, and storytelling.
Track and report culinary program data, ensuring alignment with organizational learning and evaluation systems.
Qualifications
5+ years managing culinary operations in a professional kitchen (e.g., full-service restaurant or institutional kitchen).
Experience with, or strong interest in, working alongside young people from diverse backgrounds, with a focus on equity and inclusion.
Supervisory experience leading a team of two or more in a culinary setting.
Strategic and intentional in supporting young people's growth, leadership, and confidence.
Proven track record managing catering and food production for onsite and external events.
Coaching and mentoring supervision style to support professional growth and career pathways.
Strong foundation in savory cuisine, preferably in upscale or fine dining, with depth across a variety of cuisines.
Experience applying Positive Youth Development principles in a culinary setting, or willingness to build this skill through professional development.
Ability to share culinary expertise in ways that are accessible, engaging, and instructive.
Commitment to advancing opportunities for young people of color and fostering inclusive kitchen environments.
Clear, effective communication and strong organizational skills.
Collaborative approach to working as part of a responsible, productive team.
Special Job Requirements
Available to work after school hours, summers, and occasional weekends.
CORI/SORI check
ServSafe Manager Certification.
Physical Demands/Work Environment
The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is required to:
Handle, or feel objects, tools or controls;
Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
Occasionally lift and/or move up to 25 pounds;
The noise level in the work environment is usually moderate;
Job is not subject to significant occupational or environmental hazards;
Likelihood of personal injury would be relatively slight;
Environmental and work hazards are not present to a measurable degree.
Compensation and Benefits
Location: Work will be primarily performed onsite; 305 Roxbury, MA 02120.
Schedule: Monday - Friday, 37.5 hours per week; availability to work after school hours, summers, and occasional weekends.
Compensation: The salary range for this position is $70,000 - $75,000 annually.
Benefits: This position is eligible for a full benefits package including:
Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
Low-cost Harvard Pilgrim Dental and Vision.
Flexible Spending Accounts (FSA) for Health and Dependent Care.
Employer-paid Life, Long- and Short-Term Disability Insurance.
Employer-paid Pension and Employee-paid 403b plan through TIAA.
...and more!
TSNE/FC strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.
All employment conditions are based on an individual's performance and job qualifications. TSNE/FC prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class' protection under the law or lack thereof, TSNE/FC celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.
TSNE/FC's EEO statement extends to volunteers, interns, contractors, vendors, and clients.
$70k-75k yearly Auto-Apply 60d+ ago
Executive Director, Food and Nutrition Services
Southcoast 4.0
Restaurant manager job in Fall River, MA
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row!
We are searching for a talented Executive Director, Food & Nutrition Services to oversee operations across Southcoast Hospital Group's 3 hospitals in New Bedford, Fall River and Wareham, MA.
A career at Southcoast Health offers you:
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package**
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
The Executive Director, Food & Nutrition Services provides strategic and operational leadership for all system‑wide Food & Nutrition programs across Southcoast Hospital Group (SHG). Reporting to the Vice President of Operations - Ancillary Services, this role is responsible for developing, directing, and overseeing high‑quality, safe, and cost‑effective food and nutrition services that support patients, visitors, staff, and the broader community.
This leader will guide all areas of the Food & Nutrition portfolio-including Patient Feeding, Clinical Nutrition, Retail and Catering Services, Culinary Operations, Procurement, Vending Services, and the Dietetic Internship Program-ensuring exceptional service, regulatory compliance, and an outstanding patient and customer experience. The Executive Director maintains 24/7 accountability for operational performance of a department with a managed volume exceeding $14 million.
This role plays a key part in shaping program strategy, driving operational excellence, enhancing patient satisfaction, optimizing financial performance, and fostering a culture of continuous improvement and collaboration across all sites.
Essential Functions:
Lead Operational & Financial Performance:
Oversee departmental budgets, monitor expenditures, and ensure all Food & Nutrition Services operate within financial targets. Optimize inventory, supplies, equipment, and vendor relationships to maximize value and maintain high-quality service.
Drive Key Performance Outcomes:
Utilize SHG systems and data to monitor and improve key performance indicators-including cost per volume, productivity, contract compliance, patient satisfaction, employee engagement, retail performance, and service utilization.
Ensure High-Quality, Safe, and Compliant Operations:
Maintain 24/7 operational and regulatory accountability for food handling, preparation, and service across all hospital sites. Ensure adequate staffing, competency validation, equipment performance, and physical space requirements to deliver safe, high-quality services.
Foster a Collaborative, Patient‑Centered Culture:
Engage staff at all levels in meeting SHG and regulatory standards. Promote teamwork across departments to deliver coordinated, patient‑focused services. Model and reinforce service excellence in all interactions.
Lead Continuous Quality Improvement:
Apply performance improvement principles to assess, monitor, and enhance food and nutrition processes. Develop and implement improvement plans to address gaps, increase efficiency, and elevate service delivery.
Uphold Service Excellence & Community Engagement:
Demonstrate ownership of patient experience and support care providers as key customers. Protect patient dignity, safety, and privacy at all times. Represent SHG in the community through participation in events, partnerships, and professional outreach.
Provide Strategic & Executive Leadership:
Guide the vision, structure, and long‑term direction of Food & Nutrition Services. Ensure proper resource utilization, adherence to standards, and effective implementation of departmental policies and protocols.
Develop and Support Staff:
Oversee training, education, and competency development for all team members. Ensure thorough onboarding with emphasis on patient satisfaction, safety, and infection control. Lead performance management, coaching, mentoring, and succession planning.
Manage Staffing and Productivity:
Evaluate workflows and staffing models to ensure efficient operations that meet patient and customer needs. Assign staff effectively and monitor productivity to support operational and organizational goals.
Lead Organizational Change & Innovation:
Facilitate communication and adoption of change initiatives. Encourage innovation, responsible risk‑taking, and continuous improvement. Ensure personal and team alignment with SHG's mission, values, Code of Conduct, and Ethics & Compliance Program.
Advance Service Growth & Professional Development:
Assess current services and support development of new programs aligned with system priorities. Maintain active participation in professional development opportunities and promote ongoing learning for the team.
Qualifications
Minimum of Bachelor's Degree in relevant field, Master's Degree preferred.
Minimum of 15 years of food service experience with at least 10 in a healthcare setting and 5 at the Director level, 3 of which should be a multi-site environment.
ServSafe Certificate Preferred
Massachusetts Allergen Training Certificate Preferred
Working knowledge of Spanish and/or Portuguese is helpful but not required.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Salary will be determined based on level of experience.
Pay Range USD $170,000.00 - USD $210,000.00 /Yr.
$170k-210k yearly Auto-Apply 14d ago
Senior Catering Manager - Wedding Specialist
Accorhotel
Restaurant manager job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Sr. Catering Sales Manager - Wedding Specialist is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Primary market includes handling of wedding related inquiries and leads, driving conversion on this business and management of logistics.
The Sr. Catering Sales Manager - Wedding Specialist is responsible for administrative and office responsibilities as assigned in an effort to support the operations of the Sales and Catering departments.
Actively prospect and sell the hotel to local catering market segments while providing the catering department administrative support or duties as assigned. Strong performance from this position will result in greater hotel exposure, client satisfaction, repeat business, and an enhanced revenue stream.
Attend all required departmental meetings.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company and department sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Invite clients to the hotel for entertainment, lunches, and tours.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Catering to ensure that issues receive follow-up.
Prepare Event Orders (EOS) as per client needs, as assigned.
Prepare Event floor plans as per client needs, as assigned.
Responsible for meeting and exceeding personal sales food, beverage and rental revenue goals, monthly, quarterly and yearly.
Develop existing clients and effectively solicit new sales prospects and former clients for the purpose of selling catering services and banquet space
Specifically handle the wedding market and secondarily manage social and corporate catering market
Develop list of prospective local clients through sales calls, sales blitzes, referrals or inquiries.
Discuss catering requirements, calculate costs, negotiate price and prepare sales proposals, suggest menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.
Solicit and maintain ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to identify the need for additional catering services and to solicit repeat business.
Promote catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental.
Maintain ongoing relationships with hotel clients and negotiates contracts and agreements.
Establish client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.
Clearly communicate details of events to client and hotel departments via banquet event orders and internal meetings
Conduct tours of the hotel function space and guestrooms; entertain qualified potential clients.
Present for client events at the hotel to insure a smooth delivery of arrangements
Accurately forecast individual booking revenues and cancellations; accurately track consumption on all bookings.
Assist the client in menu planning; coordinate food, beverage, meeting room set-up, and other services as requested by the client; ensure all requirements are communicated and completed to the clients specifications.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction within 24 hours.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Accor and Raffles Boston Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working.
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations.
Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainings
Finalize Programs - Develop menus and agendas, insure BEOs are issued, and complete all pertinent correspondence with outside vendors.
Adjust function space in order to ensure maximum potential revenues.
Payment of Functions - Establish payment methods of catered functions.
Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily BEO meetings as necessary and monthly department meetings
Qualifications
Education & Experience:
At least 5 years of catering sales management experience including wedding planning.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object.
General Requirements:
Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with the Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming.
Comply with the Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Additional Information
Salary: from $83,000 to $93,000
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
$83k-93k yearly 59d ago
Senior Catering Manager - Wedding Specialist
Raffles
Restaurant manager job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Sr. Catering Sales Manager - Wedding Specialist is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Primary market includes handling of wedding related inquiries and leads, driving conversion on this business and management of logistics.
The Sr. Catering Sales Manager - Wedding Specialist is responsible for administrative and office responsibilities as assigned in an effort to support the operations of the Sales and Catering departments.
Actively prospect and sell the hotel to local catering market segments while providing the catering department administrative support or duties as assigned. Strong performance from this position will result in greater hotel exposure, client satisfaction, repeat business, and an enhanced revenue stream.
Attend all required departmental meetings.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company and department sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Invite clients to the hotel for entertainment, lunches, and tours.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Catering to ensure that issues receive follow-up.
Prepare Event Orders (EOS) as per client needs, as assigned.
Prepare Event floor plans as per client needs, as assigned.
Responsible for meeting and exceeding personal sales food, beverage and rental revenue goals, monthly, quarterly and yearly.
Develop existing clients and effectively solicit new sales prospects and former clients for the purpose of selling catering services and banquet space
Specifically handle the wedding market and secondarily manage social and corporate catering market
Develop list of prospective local clients through sales calls, sales blitzes, referrals or inquiries.
Discuss catering requirements, calculate costs, negotiate price and prepare sales proposals, suggest menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.
Solicit and maintain ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to identify the need for additional catering services and to solicit repeat business.
Promote catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental.
Maintain ongoing relationships with hotel clients and negotiates contracts and agreements.
Establish client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.
Clearly communicate details of events to client and hotel departments via banquet event orders and internal meetings
Conduct tours of the hotel function space and guestrooms; entertain qualified potential clients.
Present for client events at the hotel to insure a smooth delivery of arrangements
Accurately forecast individual booking revenues and cancellations; accurately track consumption on all bookings.
Assist the client in menu planning; coordinate food, beverage, meeting room set-up, and other services as requested by the client; ensure all requirements are communicated and completed to the clients specifications.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction within 24 hours.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Accor and Raffles Boston Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working.
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations.
Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainings
Finalize Programs - Develop menus and agendas, insure BEOs are issued, and complete all pertinent correspondence with outside vendors.
Adjust function space in order to ensure maximum potential revenues.
Payment of Functions - Establish payment methods of catered functions.
Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily BEO meetings as necessary and monthly department meetings
Qualifications
Education & Experience:
At least 5 years of catering sales management experience including wedding planning.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object.
General Requirements:
Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with the Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming.
Comply with the Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Additional Information
Salary: from $83,000 to $93,000
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
$83k-93k yearly 28d ago
Catering Manager (View Boston)
Asmglobal
Restaurant manager job in Boston, MA
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
VIEW BOSTON
View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. ******************
THE ROLE
The purpose of the Catering Manager is to oversee the day-to-day catering operations at View Boston. This highly motivated professional will managing the front of house and back of house catering operations for the event spaces within the venue and will report directly to the General Manager of the Restaurant.
ESSENTIAL FUNCTIONS
Oversee and execute all View Boston events from load in, set up, execution, load out.
Attend weekly BEO meetings and preconference meetings, proactively preparing for View Boston events two weeks out, ensuring all cross functional departments are aware and staffed appropriately for event attendees.
Collaborate with venue technology team to ensure seamless AV for all event clients.
Effectively communicate with catering partners, event sales managers, coordinators, staff and facilities team to deliver five-star service to all clients for events.
Supervise catering partners, event coordinators, event staff and facilities team during all View Boston events.
Direct back of house and front of house operations for all catered special events. Duties include executing staff assignments, creating service plans in conjunction with the culinary and catering partner departments.
Monitor event equipment inventory reports submitted by Events team.
Hire, train, and develop events team to include Event Bartenders, Servers, Barbacks, Bussers, & Runners.
Provide on-going service training and coaching to ensure and maintain high levels of service.
Conduct quarterly and annual special events service training.
Train and identify key staff to serve as Event Captains.
Monitor staff certification and create benchmarks for TABC and Food Safety training.
Attend BEO meetings and preconference meetings.
Responsible for maintaining and updating labor tracking report.
Conduct monthly safety review sessions with conversion and banquet event staff.
Responsible for ordering and maintaining event inventory as approved by Director of Marketing & Sales.
Must be able to execute all special events as assigned.
Perform other duties as assigned by Senior Leadership team.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Five (5) years of experience in banquets hospitality management in a large volume event venue
Skilled at fine dining service and full-service etiquette
Proficient in Microsoft Office: Excel, Word, Outlook, and PowerPoint required.
Must be able to work non-traditional shifts to include extended hours and flexible schedule, including early mornings, weekends, days, nights, and holidays.
Current TABC and Food Handlers Certifications
High School Diploma or GED
Excellent customer service
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; create and build positive and productive relationships.
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
Ability to work independently and/or in a team environment.
Strong verbal and written communication skills
Must be able to work well in high pressure situations and remain flexible during last minute changes and revisions.
Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
Ability to lift and/ or move up to 50 pounds.
Specific vision abilities required by this job include close vision and distance
COMPENSATION
Competitive salary range of $75,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site View Boston Boston, MA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$75k-80k yearly Auto-Apply 40d ago
Bertucci's-Culinary Manager Bertucci's West Roxbury
Earl Enterprises
Restaurant manager job in Boston, MA
About US One of the things that make our company so distinctive is the brick oven at the center of each restaurant. Bricks have long been regarded as one of the strongest and most stable building materials throughout history. The 936 bricks that make up each one of our brick ovens are the cornerstone of our kitchen and the foundation of our authentic flavor. Individually, each of these bricks is strong and unique. Together, they insulate the environment that serves as both the backbone of our culture as an organization and the authenticity of our promise to our guests.
The Culinary Manager (KM) is a high energy, passionate individual who will be responsible for all kitchen operations on an opening, mid or closing shift including supervision of a culinary team, made from scratch food preparation, safety and sanitation and all to ensure Absolute Guest Satisfaction. The KM is responsible for proper staffing, scheduling and staff development of all culinary team members. This role is also responsible for leading and managing all front of house activities during assigned shifts and must be able to lead all operational activities associated to the front of house.
Requirements
Primary responsibilities:
* Selecting, scheduling, training, developing, mentoring, and leading a team of talented culinary professionals.
* Continuously strives to develop all culinary team members by giving timely, honest, and ongoing coaching through one-on-ones and performance evaluations.
* Adheres to the operational basics and standards with total commitment and passion: working with the entire culinary team accountable for maintaining proper culinary standards and expectations.
* Maintaining high food quality through recipe adherence, accurate production planning, ensuring proper sanitation/safety standards, and service production time standards.
* Drive and deliver sales and profitability through operational excellence including responsibility for food cost, labor costs, and kitchen supplies.
Position Requirements:
* Must have a minimum of 3 years of experience working in an upscale or polished casual full-service restaurant with annual sales of $2.5M plus.
* Strong passion for culinary excellence and guest satisfaction both internal and external with the ability to transfer that passion to the entire culinary team through ongoing coaching.
* Must be an actively engaged manager who will commit to unlocking employee potential to drive high performance.
* Exceptional attention to detail and have the ability to hold others accountable to the high standards of exceptional service and food quality i.e. Absolute Guest Satisfaction.
* Proven success working with corporate systems, methods, and processes that contribute to great execution and deliver bottom-line results.
* Stable job history which demonstrates upward career progression.
* Exceptional communication skills and fluent in English.
* Must be able to stand and walk for periods of eight to ten hours in length each shift.
* Must be able to reach, bend, balance, and transport various objects weighing up to 50 lbs repeatedly during a shift.
$47k-70k yearly est. 51d ago
Banquet Manger
Meyer Jabara Hotels 4.1
Restaurant manager job in Providence, RI
JOB TITLE: Banquet Manager SUPERVISES DIRECTLY: Banquet Captains WORKS HAND AND HAND WITH: Hotel management and EC committee SUPERVISES THROUGH SUBORDINATES: · Banquet Servers, Banquet Set-Up and Banquet Bartenders. · Indirectly -Aqua and Bluefin Associates- Servers, Food runners, Bussers, MClub, Host or
hostess and Bartenders.
Do you have the J Quality?
************************************************************
Interested applicants should send cover letter and resume to: *******************************************
Purpose for the position: To manage the Banquet department of the hotel in coordination with the Director of Food and Beverage, Food and Beverage Managers and Executive Chef so as to maintain established operational standards and maximize profits of the hotel.
ESSENTIAL RESPONSIBILITES:
Maintain standards of food and beverage quality and guest service quality
Achieves budgeted revenues, expenses and maximizes profitability related to the food and beverage department
Contributes to the guest satisfaction of other hotel departments as well as the Food and Beverage departments
Increases level of guest satisfaction by delivery of an improved product through associate developmental training, communication and organization of department and staff
Assist or become responsible for schedules based on future business, Events, occupancy and information gathered through the sales and marketing team. Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimize loss and misuse).
Check schedules daily for changes as they correspond to banquet event orders, covers shifts if unable to find replacements for call outs or shortage- works hands on daily with subordinates. Ability to work under pressure and deal with stressful situations during busy periods
Meets with sales team to assist with special requests in regards to limited menus, chef tables, tastings and banquet event orders
Ensures proper cleaning and orderliness of all Banquet Areas as assigned up to and possibly including Aqua, as well as, storages and work space. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
Manages in compliance with established company policies and procedures
Manages in compliance with local, state and federal laws
Maintains procedures in regards to security of hotel products and monies
Performs inventories and controls product. Ensure par stock levels are maintained, ordering, and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures based on inventory fluctuation.
Oversees beverage program and adheres to both Marriott and Meyer Jabar guidelines
Receives departmental internal and external complaints and ensures corrective action is taken effectively with tact and diplomacy in line with the company's service standards
Acts as manager on duty when scheduled
Conducts quarterly departmental meetings, or monthly when deemed necessary
Attends weekly operations meetings and banquet event meetings
Assumes responsibility of the Director of food and beverage in their absence and assist with responsibility in the absence of the Food and Beverage manager
Responsible for staffing, training, counseling, disciplining and interviewing for Banquet related positions
Assist with expo on Banquet line when needed, Move through facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments forconsistency.
Directs supervisor's daily tasks to include, pre function room checks, pre function meetings, greeting guests, going over details, Handles bill preparation in accordance with catering contract, final count or any additional changes, present checks, get signature and payment when needed, ci/ty duties, end of shift duties as trained, closing rounds and cleanliness checks ,or ensure a captain has been assigned to do the above tasks.
Performs other duties as assigned by the Director of food and beverage
Answer telephones in a clear voice, coordinate and document information as needed.
Utilize Red coat, computer and MICROS become the leader in regards to these applications
Highly professional appearance, ability to maintain a neat, clean and well-groomedappearance. (specific standards available) OTHER: Additional language abilitypreferred.
PHYSICAL DEMANDS:
Ability to walk, stand and/or bend continuously to perform essential job functions.
Ability to move up to 100+ lbs., with wheeled assistance. * Ability to lift up to 30lbs., and lift lighter objects overhead.
MATH SKILLS:
Considerable skill in math and algebraic equations using percentage
Qualification Standards & Education:
Any combination of education and experience equivalent to graduation from highschool or any other combination of education, training or experience thatprovides the required knowledge skills and abilities. High School diplomarequired, college degree preferred.
Position requires 2+ years previous Banquet supervisoryexperience.
Demonstrated leadership qualities. LICENSES OR CERTIFICATES:
Food Service Sanitation Certification, TIPS preferred Certification required, CPR certification preferred.
$63k-85k yearly est. Easy Apply 60d+ ago
Senior Catering Manager
Rennickbarrett Recruiting
Restaurant manager job in Boston, MA
Profile: Ideally experience within catering in large venues such as: convention centers, sports venues, large hotels , multi property, (hotels can be tricky, often in a hotel dealing with other things than food and beverage) country clubs (though they tend to be smaller).
Team Structure/ Direct Reports:
3 catering managers reporting
2 to 3 supervisors.
Hourly: Anywhere from 60-75 staff.
This is a Union environment - union experience would be preferred but not a deal breaker
Events:
Last year was just shy of 2,000 events. Flexible schedule!
Scalability is key.
Most days smaller events, ie.: 20 person lunch, to 400 person dinner. There are upwards of 1k events a year; 3-4 major events a week (receptions of 100+), gamedays are heavy
Very high volume event environment.
Additional notes:
Communication and data entry/analysis are a big piece. Scheduling responsibility. Heavy role in managing union, responding to grievances, write ups. Staff management, menu printing. Equipment inventory (making sure team is set for event)
Event sizes can range from 10 - 3,000 person sized events.
Management of other high level Managers
Supporting Fenway and MGM Theater at Fenway and any additional travel as support staff
Incredibly front, customer facing. Need polish, presentability, communication. Very detail oriented and detail focused.
Specific Tools or Software used in the role: Heavily in Microsoft Office Suite, ABI, most programs are trainable. Experience with POS and inventory systems ideal. A lot of email communication.
Experience:
Education/ Certifications: Love a bachelors, but experience can substitute.
ServSafe. Any kind of food safety cert would be a bonus
$47k-65k yearly est. 60d+ ago
Catering Manager
Fooda 4.1
Restaurant manager job in Boston, MA
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks.
Position Overview:
The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service.
Who You Are:
You love building relationships and enjoy customer service
You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively
You are very organized and detail oriented. Type-A personality is a plus!
You have an entrepreneurial mindset with the capability of managing work independently
Quick thinking on your feet and no problem is too big or small for you
You do not wait for direction and are always looking for ways to improve
Prior experience in catering preferred
Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience
What You Will Be Responsible For:
Coordinate and oversee internal catering events at client location
Establish and maintain effective client and customer rapport to determine catering needs
Maintain costs as it relates to food, beverage, and labor
Negotiate new menus with restaurant partners for special requests
Recruit and train catering staff at client location
Oversee set up and cleanup of all catering events
Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health
What We'll Hook You Up With:
Competitive market salary and stock options based on experience
Comprehensive health, dental and vision insurance plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!) and free food and beverages in the office
A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is between $55,000-$65,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
$55k-65k yearly Auto-Apply 32d ago
Banquets Manager
Sitio de Experiencia de Candidatos
Restaurant manager job in Boston, MA
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$52k-75k yearly est. Auto-Apply 14d ago
Assistant Bar Manager
The Rail Trail Flatbread Co
Restaurant manager job in Milford, MA
All American flatbread restaurant & bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and craft beer and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
$44k-64k yearly est. 60d+ ago
Assistant Bar Manager
Less Than Greater Than
Restaurant manager job in Hudson, MA
High end cocktail bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a small hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
$43k-63k yearly est. 60d+ ago
Mobile Market Food Truck Manager
YMCA of Greater Boston 4.3
Restaurant manager job in Boston, MA
Job DescriptionDescriptionPosition: Mobile Market Food Truck Manager Reports to: Director of Nutrition Education, Partnerships & Warehouse Operations Position Type: Full Time YMCA of Greater Boston Mobile Market Food Truck Manager
The YMCA is a lead partner for the Greater Boston Food Bank and operates a warehouse Grocery Bag Distribution Program that packages and delivers 4,500+ grocery bags weekly to more than 45 partners through the city of Boston. A new Mobile Market will be operational in 2023 and will coordinate services in the city of Boston. The goal is to serve communities daily with food choice and individual selection. The YMCA of Greater Boston is also a partner to the Department of Transitional Assistance (DTA) and delivers SNAP-Education/ Nutritional Education to all distribution Centers in the city of Boston, partners with the Massachusetts Alliance of Ys and works directly with JRI and independent consultant to measure the impact of all Distribution Center Operations and Activities. Annually pantry meals will deliver more than 3 million meals.
REQUIRED KNOWLEDGE. SKILLS & ABILITIES:
• Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds.
• Ability to identify, develop and monitor partnerships that meet specific needs of families and community.
• Intermediate level knowledge of Microsoft Word, Exchange and Outlook; use of spreadsheet software such as Excel; use of on-line reporting systems for data entry.
• Ability to write and communicate clearly and effectively.
• Serve Safe, CPR, First Aid & other program specific certifications required upon or after hire.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 10 -15 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
Key ResponsibilitiesESSENTIAL RESPONSIBILITIES
Job Responsibilities:
• Oversee entire operation of the Mobile Market Food Truck
• Have training on Greater Boston Food Bank SWAP method
• Implement SWAP method at Mobile Market Food Truck sites
• Drive Mobile Market Food Truck
• Load, set up, and breakdown Mobile Market Food Truck
• Coordinate with SNAP-Ed Team of Dietitian and Nutritionist to set up SNAP-Ed nutrition lessons and cooking demonstrations at sites
• Manage Market site and participants to ensure flow and safety
• Track inventory and “sales” of items
• Oversee Mobile Market Food Truck Operations Assistant
How much does a restaurant manager earn in Hanson, MA?
The average restaurant manager in Hanson, MA earns between $43,000 and $83,000 annually. This compares to the national average restaurant manager range of $39,000 to $69,000.
Average restaurant manager salary in Hanson, MA
$59,000
What are the biggest employers of Restaurant Managers in Hanson, MA?
The biggest employers of Restaurant Managers in Hanson, MA are: